medical excellence t high quality care - London Bridge Hospital

Medical Excellence - High Quality Care

Registered Office 4 Connaught Place London W22ET

A WARM WELCOMELondon Bridge Hospital is committed to excellence and quality andhas an established international reputation for offering the very bestin private healthcare.We provide the highest standard of clinical skills and nursing care across anextensive range of specialties and attract world-class doctors and surgeons fromthe leading London teaching hospitals.Occupying a commanding position overlooking the River Thames and the City,the hospital offers a convenient central London location for patients and theirvisitors and is one of the largest private hospitals in the UK.Delivering a wide-ranging array of medical services, we offer inpatient,outpatient and day case treatment in the finest surroundings. What’s more, theseservices can be provided as part of your own private health insurance scheme orpurchased individually whenever you need them.We believe that paying close attention to the comfort of our patients helps theirrecovery. The hospital caters for individual tastes and requirements to ensurethat patients feel as relaxed and comfortable as possible during their stay.Please take the time to read through this brochure and find out more aboutour facilities and the extensive range of medical specialties available to you.Please contact our Marketing Team if you require any further information.

OFFERING THE BEST IN PRIVATE HEALTHCAREto the hospitalOUR SPECIALTIESLondon Bridge Hospital offers a wide range of medical, interventional and diagnostic specialties. These include, but are not limited to:AnaestheticsBreast Surgery• Breast Services• One Stop Breast Clinic• Specialist Breast NurseCentral Stress ManagementCritical Care Unit• Intensive Care• High DependencyDermatologyDietetic ServicesEndocrinology• Endocrine Surgery• Endocrine Conditions(Diabetes, Thyroid)ENT• ENT SurgeryGastroenterology• Barium Studies• Bowel Cancer Screening• Colorectal Surgery• Gastroenterology/Endoscopy• Proctoscopy• SigmoidoscopyGeneral Medicine• HIVGeneral Surgery• Laproscopic SurgeryGenito Urinary Medicine/Sexual HealthGynaecologyHaematology & Pathology• Blood Disorders• Cellular Pathology• Stem Cell TransplantHeart & Lung• Cardiology• Angiography• Cardiothoracic Surgery• Clinical Genetics• Respiratory/Chest• Thoracic SurgeryImaging Services• CT Scanning• Dexa Scanner• Dental Radiology• Mammography• MRI• Nuclear Medicine• Radiology• UltrasoundInternational ServiceLiver• Fibroscan• Hepatology• Liver Surgery• Hepatobiliary Liver SurgeryLupusNeurology• Neurophysiology• Neuroradiology• NeurosurgeryOccupational Health MedicineOncology• Chemotherapy• Palliative CareOral Maxillofacial SurgeryOrthopaedic SurgeryOutpatient DepartmentPain ManagementPlastic Surgery• Gender Reassignment SurgeryPathologyPharmacyPhysiotherapyPodiatryRenal• Renal Medicine Dialysis• Renal TransplantationRheumatologySports MedicineTheatresUrology• Bladder Reconstruction• Blue Light Cystoscopy• Brachytherapy• GreenLight LaserVascular Surgery• Laser Therapy EVLTNB We do not treat patients under 16 years of age.

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COMMITTED TO THE WELLBEING OF OUR PATIENTSSTANDARD OF CAREPROFESSIONAL STANDARDSLondon Bridge Hospital is committed to the higheststandards and is supported by a comprehensive qualityassurance programme. The professional standardsmaintained within the organisation are monitoredthrough rigorous annual external audit.London Bridge Hospital is regulated and inspected bythe Healthcare Commission (HCC) and accreditedby CHKS. CHKS is a quality management processenabling healthcare organisations to examine themselvescritically against a nationally recognised framework oforganisational standards.The hospital has also achieved Investor in People status,an internationally recognised standard for the trainingand development of staff, and Clinical PathologyAccreditation (CPA) for our pathology facilities.London Bridge Hospital was the first independenthospital to submit cardiac surgery data to the Societyof Cardiothoracic Surgeons of Great Britain and Irelanddatabase. London Bridge Hospital has an extremelylow infection rate.COMFORT DURING YOUR STAYNaturally, we are committed to the wellbeing and careof our patients. We will strive to make any stay, howeverlong, relaxing and comfortable.You’ll be cared for by a friendly and professional teamincluding your consultant, specialist nurses and ourresident medical officer who is available 24 hours a day.Day Case – what to expect during your stayWaiting time:Although you will have been given a provisional time forsurgery, the order of the operating list is not confirmedby the surgeon until the day of admission. On the day ofyour procedure, you should expect to spend a minimumof 4-5 hours with us.Privacy and single-sex accommodation:In the Day Surgery Unit, all rooms accommodate two tofour patients and are single-sexed. The beds are separatedby curtains to provide some privacy. If you would liketo discuss your treatment in a more private place pleaseask the nurse assigned to you. Please do not hesitate tocontact us if you have any questions that you wish todiscuss with a nurse prior to your admission. The nursescan be contacted on 020 7234 2581.OvernightOur appointed single rooms include air-conditioning,en suite bathroom and shower, with many overlookingthe River Thames. Each bedroom has TV, satellitechannels, a free premium movie service and Nurse CallSystem. We can arrange daily newspapers, magazinesand a number of other services including an Internetfacility and refrigerator.Our chef provides a different menu each day of theweek and caters for special diets while our dietitianwill recommend the dishes that are most appropriate.Visitors are welcome to join patients for meals in theirroom and in our Riverside Restaurant in the mainbuilding. We have significant experience in meetingthe cultural needs of patients from many countries andprovide interpreters who understand and can explainmedical terms.Visiting times are flexible, with family and friendswelcome at any time up to 10.30pm.

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A MULTI-DISCIPLINARY APPROACH TO CARING FOR PATIENTSSERVICESAll our units and teams work closely together to offera multi-disciplinary approach to caring for patients.Cardiology and Cardiothoracic UnitsOur Cardiothoracic and Cardiology Units are firstclass facilities staffed by a holistic team comprisingof cardiothoracic and cardiology nurses, cardiactechnicians, a dietitian, physiotherapists and pharmacists.The Cardiothoracic Unit is also supported by theCritical Care Resident Medical Officer who provides24-hour cover and our consultants are from the leadingcentres in London, including Guy’s and St Thomas’and King’s College Hospitals.The Specialist Cardiology Unit, one of the largest facilitiesin the UK, provides innovative services and enablesus to offer all traditional cardiology procedures and,additionally, ablation for atrial fibrillation and otherarrhythmias, and cardiac resynchronisation therapy forheart failure.CRITICAL CARE UNITLondon Bridge Hospital delivers a full range of tertiarycare for patients. Our highly specialised Critical CareUnit allows us to achieve an unrivalled level of acutecare and support for medical patients, complex surgicalcases and multi organ failure.London Bridge Hospital has some of the mostcomprehensive acute clinical facilities availableprivately in the UK. Our eight ITU beds and fourHDU beds support major surgical procedures usingstate-of-the-art equipment and top consultants fromLondon teaching hospitals. Acute clinical care is deliveredby highly qualified senior medical personnel, available atall times, including overnight and at weekends.Day Care UnitOur Day Care Unit is situated within the main buildingand St Olaf House giving us flexibility to care for a widerange of specialties. Our team is highly rated by ourpatients and consultants for its commitment to efficient,professional and excellent care. The unit is comprised ofan operating theatre capable of delivering procedures onan extensive scale including complex surgery. The wardarea has recently been refurbished and has a shared area.This allows us to be both efficient in delivering care toyou, and also means we are able to monitor you closelyfollowing your procedure.DieteticsLondon Bridge Hospital has a committed team ofhighly skilled state registered dietitians. We provide acomprehensive assessment in order to establish nutritionalneeds and to recommend appropriate nutritionaltreatment. We evaluate and monitor dietetic interventionto help ensure a positive effect on a patient's nutritionalstatus, aid the recovery process, control symptoms andimprove wellbeing. Goals or care plans for nutritional ordietetic treatment will be realistic and agreed with thepatient or their carers. We work co-operatively with othermembers of the multi-disciplinary team to integrate thepatients' nutritional treatment into their overall care. Forfurther information please call the Dietetic Departmenton 020 7234 2359.Endoscopy SuiteThe Endoscopy Suite is also situated within the DaySurgery Unit. It is a state-of-the-art facility which is usedfor both diagnostic and therapeutic Gastro IntestinalEndoscopies plus Bronchoscopies. With consultants whoare experts in their field, we provide care of the highestquality.In addition to standard endoscopic procedures we areable to offer additional diagnostic services such asBravo, Conventional and High Resolution OesophagealManometry and Video Capsule Endoscopy.Oncology UnitSituated in comfortable surroundings our OncologyUnit provides a range of inpatient, outpatient andday case services. The Unit specialises in medicaland surgical oncology, particularly breast and

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WORLD-CLASS DOCTORS AND SURGEONSSERVICESmaxillo-facial, diagnostic and interventional radiologyand our nurses are specially trained to care for cancerpatients.Patients requiring day case chemotherapy are cared forin the Chemotherapy Day Unit, which also has two fullyequipped consulting rooms for outpatients. As part ofour holistic caring approach, we have a full range oftraditional services and complementary therapies.Pathology DepartmentThe on-site laboratory, complete with cutting edgeinstrumentation and computerisation, provides bloodtranfusions and a range of testing facilities, includingbiochemistry and haematology.Pharmacy DepartmentThe department provides a pharmaceutical service topatients, nurses and consultants, including inpatientprescriptions, private outpatient prescriptions, cytotoxicreconstitution and discharge medication counselling.PHYSIOTHERAPY AND THE CITY SPORTSCLINICLondon Bridge Hospital has a committed team ofhighly experienced Chartered and State RegisteredPhysiotherapists with a wide range of specialist skills.In addition to our inpatient physiotherapy services,the City Sports Clinic is based at both London BridgeHospital within the Physiotherapy Department and alsolocated off site at 37º, a nearby fitness centre, providingholistic treatment through Physio-led sessions. Weprovide a comprehensive assessment and diagnosis ofthe problem, followed by a course of treatment tailoredto your specific needs.At the same time, we’ll work with you to design aprogramme of home exercise to ensure your continuedrecovery. For further information regarding the LondonBridge Hospital Physiotherapy Service, please call thePhysiotherapy Department on 020 7234 2500.City Sports Clinic, 37º, 2b More London Riverside,London SE1 2APRenal UnitOur Renal Unit provides facilities for treating patientswith general nephrological conditions, in addition topatients with acute and chronic renal failure and endstage renal failure requiring access surgery.The Haemodialysis Unit is led by a full-time renalphysician, who is supported by visiting renal physiciansand a fully trained nursing team. In addition to providingfacilities for patients with chronic conditions requiringemergency treatment, the unit runs an out-of-hoursemergency on-call service to cover acute dialysis in theIntensive Care Unit.London Bridge Hospital also offers dialysis andtreatment for a variety of conditions to overseas patientscoming to London on holiday or business, includingmajor surgery or transplantation.THE LONDON LUPUS CENTRELondon Bridge Hospital Lupus Centre, which is locatedin St Olaf House, has eight consultants and state-of-theartfacilities. Professor Graham Hughes, the UK’s leadingLupus consultant, founded the St Thomas’ Lupus Trustand the Hughes Syndrome Foundation and is Head ofthis specialist unit.The unit was established specifically to accommodateLupus patients in a friendly reassuring environmentand provide the very best treatment including:• Haematology• Pathology Services• Counselling Services• Inpatient FacilitiesA research facility has been established and work isongoing to find a cure for this rare condition and todiscover ways of making Lupus sufferers morecomfortable.

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HIGHEST STANDARDS – STATE-OF-THE-ART EQUIPMENTTECHNOLOGYOur consultants are supported by a clinical andtechnological environment of the highest standard.Our continuous investment programme ensures that thehospital is always fitted with state-of-the-art equipment.ImagingOur Imaging Department provides a wide range of diagnosticservices to help determine the best possible treatment options,such as MRI (including three 1.5 Magnets and a dedicatedExtremity Magnet), Digital Mammography, 64 Slice CTScanning, Bone Densitometry and Nuclear Medicine.Theatre Facilities• Three theatres are equipped with Laminar Ultra-Cleanair systems.• Two theatres are fully equipped to carry out adultcardiothoracic surgery.• Two theatres are fully equipped to carry out adultorthopaedic implant surgery.GreenLight LaserLondon Bridge Hospital is the first private hospital in theUK equipped with the GreenLight HPS (High PerformanceSystem), the latest technology for benign swelling of theprostate and to relieve the obstruction of a prostate cancer.A new technique introduced in 2002, the GreenLight laserprocedure is non-invasive and involves a telescope beingpassed into the bladder for examination. Following this, theobstructing prostate tissue is vaporised using high-poweredlaser relieving the obstacle responsible for urinary problems.The benefits include reduced bleeding, hospital stay andrecovery time and minimal side effects.Blue Light CystoscopyA technique that dramatically improves the ability to seebladder tumours, allowing more complete surgical treatment,with the consequence possibly a lower recurrence rate ofbladder cancer. Blue Light Cystoscopy has the additionalbenefit of no side effects.• Theatres are equipped to carry out minimally invasiveurological, thoracic and general surgery.• Theatres have the facilities to carry out HolmiumLaser urological procedures.

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HIGHEST STANDARDS – STATE-OF-THE-ART EQUIPMENTTECHNOLOGYLiving donor Liver TransplantationThe London Bridge Liver Transplantation/Hepatologyprogramme offers a breadth of expertise unrivalled in its field.Comprised of Clinicians from the Institute of Liver Studies,King's College Hospital, London, the team offers a portfolio ofexcellence in Liver Transplantation, Hepato-Pancreato-BiliarySurgery and Hepatology. The team has unique experiencein all modalities of liver transplantation, including livingdonor liver transplantation. The aim of the group is to providea comprehensive clinical programme with an integratedinvestigation and treatment service for all types of acuteand chronic liver disease. Routine and emergency cases areaccepted to the core services of liver transplantation, liverintensive care and general hepatology in outpatient andinpatient settings.Video Capsule endoscopyThe patient swallows a small capsule, usually after anovernight fast. This capsule consists of a camera, a lightsource and a wireless circuit for the acquisition andtransmission of signals. As the capsule moves throughthe gastrointestinal tract, images are transmitted to a datarecorder, worn on a belt outside the body. This data istransferred to a computer for interpretation. The capsuleis then passed in the patient’s stool and not used again.For more details on any of these services contact theMarketing Department on 020 7234 2479/2738.24-hour Remote TapeOur new 24-hour remote ECG monitoring system providesa rapid, accurate diagnosis allowing fast-track delivery ofoptimal patient treatment.A discrete patient monitor captures ECG data over a 24-hourperiod and enables the GP to send the report electronicallyto us for reporting. We are able to report on the dataimmediately and the results are returned within 24 hours.

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CONVENIENT AND ACCESSIBLE SERVICES – FROM ONE LOCATIONCLINICSLondon Bridge Hospital’s Outpatients Department providesaccess to experienced consultants with expertise in allspecialties.Additional specialist services include:• Allergy• Breast Care• Cardiology• Central Stress Management• Dietitian• Fertility• Foot & Ankle• Gynaecology• Hand & Wrist• Neurology• Physiotherapy• Sinus• SyncopeOur facilities allow us to give advice, diagnosis and treatmentwithin many specialties, extremely quickly. With extendedoutpatient hours, from 8am to 8pm, our aim is to offer aprofessional service, which is both convenient and accessiblefrom one location.

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‘ONE-STOP’ CLINICS IN CONVENIENT CITY LOCATIONSLOCATIONSMAIN HOSPITALLondon Bridge Hospital overlooks the River Thames andTower Bridge and is within easy reach of the City andsouth-eastern counties. With over one hundred en suite,air-conditioned rooms, we aim to make your stay as pleasantand as comfortable as possible, and we are always happyto discuss any individual requirements that you may have.London Bridge Hospital has two satellite centres. Thesespecialist 'one-stop' clincs provide easily accessible andfriendly outpatient and diagnostic services.DOCKLANDS HEALTHCAREDocklands Healthcare, located at Canary Wharf,offers diagnostic services under the same roof asdental and GP facilities.MRI, Ultrasound, X-ray and Mammography facilitiesare available on site together with full supportingconsultancy services, at a convenient location forpeople working within the Canary Wharf area.31 OLD BROAD STREET31 Old Broad Street is a unique private medical centredeveloped and supported by London Bridge Hospital,offering a complete range of outpatient diagnostic andtreatment services in a highly convenient location foranyone working within the City of London.The diagnostic facilities are extensive, with MRI, X-ray,Mammography, Bone Densitometry and MRI ExtremityScanner, Ultrasound, Pathology and Cytology all availableon site. The central location enables busy City professionalsto see a consultant and undergo any required investigationswith minimal disruption to their work schedules.

INTERNATIONAL

MEETING THE CULTURAL NEEDS OF PATIENTSPATIENTSINTERNATIONAL PATIENTSOur International Team takes pride in looking afteroverseas patients and their relatives, making themfeel at home.The service begins from the moment a medical reportis received and passed to the appropriate specialistfor a medical opinion. This gives both the patientand, if applicable, the sponsor an opinion of whatsurgery or treatment is required.If the patient decides to come to London for treatment,the International Team will make all the necessaryarrangements for the patient and their relatives,including accommodation, consultation and/oradmission, and transportation (ambulance or airambulance as required).For more information about London Bridge Hospital’sInternational Services, contact our International PatientManager, Mohammed Hashem on:Tel: +44 (0)20 7234 2459Fax: +44 (0)20 7234 2023Email: mohammed.hashem@hcahealthcare.co.ukWeb: www.londonbridgehospital.comOnce a patient has been welcomed to the hospital,a full range of services is provided, including translationsand all daily requirements during their stay.

USEFULLondon Bridge Hospital31 Old Broad Street

MEDICAL EXCELLENCE – HIGH QUALITY CAREINFORMATIONGETTING IN TOUCHAdmissions information: For details about ouradministration procedures, advice or informationregarding admission, please call the Patient LiaisonDepartment: 020 7234 2942/43.Outpatient consultations: Appointments can be made viayour consultant’s private secretary. Alternatively, pleasecontact our Outpatients Department: 020 7234 2107.Further assistance: For help with locating a consultantor making an appointment, please contact GP Liaison:020 7234 2009.More details on our services: For further informationon the full range of services provided at London BridgeHospital, please call our Marketing Department:020 7234 2738.Self Pay: For further information for self paying patients,please call: 020 7234 2948.Address:London Bridge Hospital27-29 Tooley StreetLondon SE1 2PREmail: info@lbh.hcahealthcare.co.ukWeb: www.londonbridgehospital.comPayment OptionsLondon Bridge Hospital welcomes clients who are selfpaying or sponsored by their company, organisation orembassy, as well as patients with private medical coverfrom all major insurance companies.We provide a range of fixed price packages for a widevariety of treatments and will be happy to provide aquotation. This means that from the outset, our patientsknow what their hospital costs will be, thus avoidingany unexpected or unpleasant surprises later on.London Bridge Hospital has agreements covering mostUK medical insurance schemes.Our pre-admission confirmation makes sure that thewhole process is smooth and simple. We will tell youprecisely what is included and what costs may beadditional to your cover. Paperwork and administrationare reduced due to our direct electronic links with themajor medical insurers.Patients should always check with their insurance companybefore embarking on any form of medical treatment.

27-29 Tooley Street, London SE1 2PRTel: 020 7407 3100Web: www.londonbridgehospital.comHCA International,242 Marylebone,London NW1 6JL