Facilities Handbook - Singapore American School

Where can I top up my NETS Flashpay account?If you have a DBS or POSB bank account, you can use the DBSATM in the HS foyer to top up your NETS Flashpay account. Seehttp://www.netsflashpay.com.sg for more information.What is the SASCard Online Center?The SASCard Online Center is a password-protected websitewhere you can view your individual SASCard account information.Through this website, http://webcard.sas.edu.sg, you have accessto transaction history and current balances. You have the ability toreport a card lost or found, set up a low-balance reminder, and topup an account using PayPal, Visa, or MasterCard. There is a onetimeregistration required for use of this site where you will need anemail address and the ID numbers and legal names of the cardholders you plan to register under the account.Can I register more than one student on the SASCard account?Yes! All card holders in your family may be registered under onemaster account which requires a single email address andpassword.What do I do if I forget my online SASCard account password?You may either request your password hint or a new password tobe sent to your registered email. If you no longer have access to theoriginal email account, please notify the SASCard Office atSASCard@sas.edu.sg or 6360 6075 and your account will be reset.You will need to re-register after your account is reset.What do I do if my registration is not working?Please notify the SASCard Office at SASCard@sas.edu.sg or 63606075 and we will be happy to assist you.How do I set up a low-balance notification?Preferences for a low-balance email notification must be set up onyour SASCard account page. Once logged in, follow the“preferences” link and fill in the desired minimum notificationbalance and the email address to which the notification should besent.It is important to note that you must set up the low-balance reminderupon activating EACH card account in your family. We recommendthat all students have a low-balance reminder set up to notify aparent via email so that they may never have insufficient funds for acafeteria lunch purchase.How do I view my SASCard account transaction history?Transaction histories may be displayed for up to six months on youronline SASCard account. Information displayed for eachtransaction includes date/time, location, account, type oftransaction, amount of transaction, and remaining balance.Can I see the items purchased with the SASCard?Through your online SASCard Account, you can see where and howmuch was spent at any given transaction, though not the individualitems purchased. This feature is under development.8