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MARITIME TACTICAL WIDE AREA NETWORKING (MTWAN ...

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Uncontrolled copy when printedUNCLASSIFIEDACP 200(B) Vol220. Request the network manager of the remote server to determine whether the serverhas too many clients and therefore it is overloaded, and then contact the NOC for problemresolution.CONNECTIVITY PROBLEM21. When connection to a remote server cannot be established, the problem may becaused by one of the following: DNS; unreachable host; or routing.22. Use the Lookup tool to verify name & address resolutions and resolve any DNSproblems.23. Use Ping command to verify that the remote host is reachable.24. If the remote host is unreachable, verify with the remote network manager that theremote host is operational.25. If the remote host is operational, use the ‗TraceRoute‘ command to locate anyrouting problems and inform the NOC of the problems.APPLICATION PROBLEM26. The most likely causes of application problems are:d. Remote server hardware is faulty;e. Remote server software is badly configured; and/orf. Local client software is badly configured.27. Verify with the NOC that the remote server is operational and the local softwareconfiguration is correct. In coordination with the NOC resolve any configuration problems.2A-4 OriginalUNCLASSIFIED

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