ux-design-for-startups-marcin-treder

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and eliminate it. That’s the highway to great userexperience.To stay on the right track you’ll need a lot of empathyand analytical skills, because the tricky thing withproblems is that we sometimes have difficulty definingthem – even if they trouble us.When traveling by train on a hot day, I’m never sureif I’m irritated by the heat, the crowd, or – as I usuallygrumble – by the fact that I need in fact to travelto work via train. Give me an office closer to homeand I’ll find another reason to complain on hot days.Eliminate the heat in the train and I might even enjoythe ride to work.The key to success is to actually get to know yourclients. Arm yourself with empathy and talk to them.Get out of the building and face the problems thatmight be the foundation of your business.When we started working on the UXPin app wecrossed the ocean from Poland to California to talk to22The age of user experience design
our customers and check what troubles them the most.Several in-depth interviews later, we had completelynew ideas about what product we should create.There’s nothing more refreshing and more crucial toyour business than having an actual conversation withyour customers. UX design is human-centric: it doesn’texist without interaction between people.C-P-S hypothesisIf you’ve reached your target group and interviewed itsmembers looking for a serious problem, it’s about timeto define the basis of your product in a triangle:The age of user experience design23
Page 1: UX DESIGNFOR STARTUPSMarcin Treder
Page 6: The real power of prototyping 71Ge
Page 9: I learn anything about their ideas,
Page 12 and 13: The ageof userexperiencedesign
Page 14 and 15: important to have a product with to
Page 16 and 17: design a couple of years before the
Page 19 and 20: magazines, webinars, courses... but
Page 21: doors will be able to perform the t
Page 25: described the solution.Simple as th
Page 28 and 29: It’s divided into two parts: Prod
Page 30 and 31: Get to knowyour users
Page 32 and 33: Designer’s Desk. Photo by irrezol
Page 34 and 35: Remembering about the C-P-S triangl
Page 36 and 37: customers via Skype and till today
Page 38 and 39: disagreed with Krug. I believed tha
Page 40 and 41: community and we all know each othe
Page 42 and 43: which I strongly recommend, stopped
Page 44 and 45: and attention during the test. As s
Page 46 and 47: Skype as a research toolWhat if you
Page 48 and 49: All right, but how can you create a
Page 50 and 51: Set up a feedback forumWhat’s tha
Page 52 and 53: efficientdesigntechniques
Page 54 and 55: In my experience, only two things a
Page 56 and 57: However, before we talk about the a
Page 58 and 59: people consider UX designers as sor
Page 60 and 61: Before you start thinking about the
Page 62 and 63: Our success was possible because pe
Page 64 and 65: works of art, unless you plan to te
Page 66 and 67: epresentation.‘Representation’
Page 68 and 69: and fix interaction with an interfa
Page 70 and 71: A mockup is a visual representation
Page 72 and 73:
Prototypes are often written in HTM
Page 74 and 75:
Beware that prototyping is rather a
Page 76 and 77:
use should leave you just enough sp
Page 78 and 79:
growthand designhacking
Page 80 and 81:
Despite all this experience, I stru
Page 82 and 83:
level, successful UX designers do j
Page 84 and 85:
valid conclusion?Make sure that you
Page 86 and 87:
failure. The minimal amount of info
Page 88 and 89:
Economic metricsThey must clearly s
Page 90 and 91:
a new feature or product, consider:
Page 92 and 93:
them successful? I wouldn’t.The n
Page 94 and 95:
could see all the metrics with our
Page 96 and 97:
work influences business. Metrics b
Page 98 and 99:
at complex knowledge, but actionabl
Page 100 and 101:
Economic and behavioral metrics•
Page 102 and 103:
Get itoptimised
Page 104 and 105:
work and a feeling of anxiety rathe
Page 106 and 107:
this. We all live in an extraordina
Page 108 and 109:
focused on user experience, it does
Page 110 and 111:
Awesome, right?We implemented the w
Page 112 and 113:
Then suddenly our sales dropped. We
Page 114 and 115:
Enough is enoughFair enough, you ma
Page 116 and 117:
The second step is to look for the
Page 118 and 119:
Tools,tools,tools
Page 120 and 121:
• Mockingbird http://gomockingbir
Page 122 and 123:
Web Analytics:• Adobe Analytics h
Page 124 and 125:
ClickTracking:• Clickheat http://
Page 126 and 127:
• Morae http://www.techsmith.com/
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