13 - Curriculum Development Centre, Kalamassery

1.2.0 Appreciate the functions of Human Resource Management1.2.1 Outline the importance of HRD1.2.2 Explain the process of man power planning1.2.3 Explain Job analysis, job evaluation, merit rating, performance appraisal1.2.4 Training & Methods of TrainingUNIT – II2.1.0 Understand quality planning & control2.1.1 Define quality2.1.2 List the dimensions of quality2.1.3 List the objectives of quality planning2.1.4 Describe various quality control measures in brief2.1.5 Explain quality assurance concept and definition2.1.6 Describe in brief the Three Prong Approach to Quality Planning2.1.7 Explain the need for quality management system2.1.8 Draw quality loop2.2.0 Understand the elements of ISO 9000, its Installation and audit2.2.1 Describe the concept and role of ISO 90002.2.2 List the elements of ISO 90002.2.3 List the steps for installing quality system2.2.4 Explain different ways of quality audit2.2.5 Identify the agencies who give ISO certification2.2.6 Discuss the role of accreditation board2.2.7 Explain various stages of ISO 9000 implementation2.2.8 Describe briefly the benefits of becoming an ISO 9000 company2.3.0 Understand the concept of TQM and Organizational Excellence2.3.1 Explain the concept of TQM2.3.2 Outline the ten “Manthras” of TQM2.3.3 Discuss in brief the link between ISO 9000 and TQM with TQM model2.3.4 Draw the organizational structure of TQM2.3.5 Explain the different techniques of TQM2.3.6 Discuss the concepts and characteristics of Quality Circle2.3.7 Discuss the brain storming technique used in quality circle for arriving at solutions2.3.8 Explain the organizational excellence by TQM approach and through “SWOT” analysis2.3.9 Write mission statementUNIT – III3.1.0 Apply the principles of CPM & PERT3.1.1 Outline the network technique3.1.2 List different applications of CPM & PERT3.1.3 Out line scope of PERT & CPM3.1.4 Define the terms used in CPM & PERT3.1.5 Explain the procedure for finding the critical path3.1.6 Compute the project duration, slack and critical path by using AON &AOA3.1.7 Distinguish between CPM & PERT3.1.8 Define the terms used in PERT3.1.9 Explain the procedure for pert3.1.10 Estimate activity time3.1.11 Compute the project duration slack and mark the critical path3.1.12 Solve the problems in PERT & CPM3.2.0 Understand various steps in Marketing & Sales planning3.2.1 Define marketing140