32 <strong>Legal</strong> <strong>Aid</strong> <strong>in</strong> <strong>Cambodia</strong>: <strong>Practices</strong>, <strong>Perceptions</strong> <strong>and</strong> <strong>Needs</strong>A Study based on a National Survey5.3. STAFFINGThe Survey found a consensus among current providers of legal aid services that they lackresources, personnel <strong>and</strong> tra<strong>in</strong><strong>in</strong>g at the grassroots level. There is seen to be a marked need <strong>in</strong>the medium to long tem to upgrade both the numbers <strong>and</strong> the skills of professionals <strong>in</strong> thelegal aid field, with concomitant <strong>in</strong>creases <strong>in</strong> f<strong>in</strong>ancial resources <strong>and</strong> budgets.5.3.1 Tra<strong>in</strong><strong>in</strong>g Non‐<strong>Legal</strong> StaffThe survey f<strong>in</strong>d<strong>in</strong>gs as well as f<strong>in</strong>d<strong>in</strong>gs of other studies 32 <strong>in</strong>dicate that when faced with adispute or a legal problem a large majority of people <strong>in</strong> <strong>Cambodia</strong> turn first to village <strong>and</strong>commune authorities <strong>and</strong> the police. This be<strong>in</strong>g the case these officials need tra<strong>in</strong><strong>in</strong>g onrights, the law <strong>and</strong> legal aid, focused on specific issues commonly encountered <strong>in</strong> localcommunities. In the view of the survey team the optimum arrangements for tra<strong>in</strong><strong>in</strong>g would betra<strong>in</strong><strong>in</strong>g courses that are short term – 2 to 3 days – <strong>and</strong> repeated, <strong>and</strong> that are done byspecialists <strong>and</strong> by legal aid providers at the local, district <strong>and</strong> prov<strong>in</strong>cial level. Surveyfeedback sessions suggested that such tra<strong>in</strong><strong>in</strong>g could use a paralegal or ‘street law’ format.A second form of assistance sought locally, especially by victims of crime, is help from localsocial workers employed by the M<strong>in</strong>istry of Women’s Affairs <strong>and</strong> the M<strong>in</strong>istry of SocialWork. Specially tailored tra<strong>in</strong><strong>in</strong>g on legal aid concerns for these social workers could also begiven by legal aid providers <strong>and</strong> other specialists. The tra<strong>in</strong><strong>in</strong>g could focus on the referral oflegal aid clients to legal aid service providers, <strong>and</strong> on develop<strong>in</strong>g l<strong>in</strong>ks between legal aidproviders <strong>and</strong> government service providers.5.3.2 Tra<strong>in</strong><strong>in</strong>g <strong>Legal</strong> StaffMany efforts have been made <strong>in</strong> <strong>Cambodia</strong> to improve legal aid lawyers’ skills. Susta<strong>in</strong>edshort, medium <strong>and</strong> long term efforts <strong>in</strong> this field are still needed. Tra<strong>in</strong><strong>in</strong>g should focus onareas where legal aid clients are most <strong>in</strong> need of assistance, <strong>in</strong>clud<strong>in</strong>g l<strong>and</strong> law, the lawrelat<strong>in</strong>g to domestic violence <strong>and</strong> laws relat<strong>in</strong>g to crim<strong>in</strong>al matters. It should also focus onupgrad<strong>in</strong>g lawyers’ client-related skills – trial <strong>and</strong> advocacy skills, skills relat<strong>in</strong>g to<strong>in</strong>terview<strong>in</strong>g clients, particularly traumatized victims, <strong>and</strong> <strong>in</strong>vestigations skills.Tra<strong>in</strong><strong>in</strong>g <strong>in</strong>terventions need to be done <strong>in</strong> a cooperative way so as to not duplicate effort. Acont<strong>in</strong>u<strong>in</strong>g legal education program provided by a university or BAKC would be useful forthis purpose.5.3.3 More Lawyers to Provide More ServicesSurvey respondents, both legal aid providers <strong>and</strong> potential clients, identified the need for morelawyers to provide legal aid, with some suggest<strong>in</strong>g that there is a need for more than athous<strong>and</strong> legal aid lawyers – twelve times the current number. One problem identified by thesurvey is the annual restriction placed by BAKC on the number of lawyers who can be givenf<strong>in</strong>al tra<strong>in</strong><strong>in</strong>g <strong>and</strong> then sworn <strong>in</strong> by the bar to beg<strong>in</strong> practice. The current limit of 50-55tra<strong>in</strong>ees is much too small to meet dem<strong>and</strong>, <strong>and</strong> needs to be relaxed or removed.32 Yrigoyen-Fajardo, Raquel Z., Kong Rady <strong>and</strong> Phan S<strong>in</strong>, Pathways to Justice, Access to Justice with a Focuson Poor, Women <strong>and</strong> Indigenous People, Phnom Penh, <strong>Cambodia</strong>: UNDP <strong>and</strong> M<strong>in</strong>istry of Justice, 2005 <strong>and</strong>N<strong>in</strong>h, Kim & Roger Henke, Commune Councisl <strong>in</strong> <strong>Cambodia</strong>: A National Survey on the Functions <strong>and</strong>Performance, with a Special Focus on Conflict Resolution, Phnom Penh, <strong>Cambodia</strong>: The Asia Foundation, May2006
<strong>Legal</strong> <strong>Aid</strong> <strong>in</strong> <strong>Cambodia</strong>: <strong>Practices</strong>, <strong>Perceptions</strong> <strong>and</strong> <strong>Needs</strong> 33A Study based on a National Survey5.3.4 New Ways of Provid<strong>in</strong>g <strong>Legal</strong> <strong>Aid</strong>5.3.4.1 Private PractitionersOne way to provide legal aid <strong>in</strong> a cost-effective way would be to utilize the services of urbanprivate practitioners. Adm<strong>in</strong>istrative costs would be lower, as legal aid cl<strong>in</strong>ics as such wouldnot need to be set up. Costs would be conf<strong>in</strong>ed to m<strong>in</strong>or adm<strong>in</strong>istrative costs <strong>and</strong> fees forprivate advocates represent<strong>in</strong>g cases. Dur<strong>in</strong>g the survey private practitioners, especially thosenew to the profession, voiced <strong>in</strong>terest <strong>in</strong> such a program. A first step would be to secure <strong>and</strong>susta<strong>in</strong> the modest fund<strong>in</strong>g required. A second step would be to tra<strong>in</strong> private practitioners <strong>in</strong>legal issues common to legal aid clients <strong>and</strong> legal aid client needs, so that they can service aclientele different from their normal one. Tra<strong>in</strong><strong>in</strong>g would aga<strong>in</strong> focus on l<strong>and</strong> law, domesticviolence <strong>and</strong> crime.To manage <strong>and</strong> susta<strong>in</strong> such an <strong>in</strong>itiative well, a central body would be the ideal arrangement.This central body could adm<strong>in</strong>ister a means <strong>and</strong> merits test of potential clients; monitor <strong>and</strong>evaluate lawyers’ conduct; <strong>and</strong> create <strong>and</strong> oversee an operational policy <strong>and</strong> fee structure.Such a program could be piloted short term <strong>and</strong> exp<strong>and</strong>ed over time.5.3.4.2 <strong>Legal</strong> AssistantsOne way to meet the many unmet dem<strong>and</strong>s highlighted by the survey could be the creation ofa cadre of professional legal assistants to assist <strong>and</strong> support legal aid lawyers. These legalassistants could conduct <strong>in</strong>vestigations <strong>and</strong> <strong>in</strong>terview witnesses; do legal research; managelegal files <strong>and</strong> organize records <strong>and</strong> documents; <strong>and</strong> draft legal documents. They would belaw school graduates with a concomitant underst<strong>and</strong><strong>in</strong>g of the law. An on-the-job tra<strong>in</strong><strong>in</strong>gprogram could equip them with skills <strong>in</strong> client servic<strong>in</strong>g; <strong>in</strong>terview<strong>in</strong>g <strong>and</strong> <strong>in</strong>vestigation; legalresearch, reason<strong>in</strong>g <strong>and</strong> analysis; legal draft<strong>in</strong>g <strong>and</strong> writ<strong>in</strong>g; <strong>and</strong> law office management.5.3.4.3 Community ParalegalsThe survey identified a chronic lack of needed legal aid services <strong>in</strong> rural areas. To help meetthis need a medium- to long-term tra<strong>in</strong><strong>in</strong>g program could be structured to provide basicrelevant skills to selected commune <strong>and</strong> village representatives <strong>and</strong> community networks (seechapter 5.4.1). The tra<strong>in</strong><strong>in</strong>g would be ongo<strong>in</strong>g, st<strong>and</strong>ardized <strong>and</strong> based on a ‘street-law’manual that provides basic legal <strong>in</strong>formation <strong>and</strong> lists legal aid offices <strong>and</strong> other referralpo<strong>in</strong>ts. The tra<strong>in</strong><strong>in</strong>g curriculum would <strong>in</strong>clude basic aspects of underst<strong>and</strong><strong>in</strong>g the law;negotiation <strong>and</strong> mediation; <strong>in</strong>terview<strong>in</strong>g; <strong>and</strong> participatory dispute resolution.5.3.4.4 University ProgramsPannasastra University’s practice of plac<strong>in</strong>g law student <strong>in</strong>terns with legal aid providers <strong>and</strong>provid<strong>in</strong>g communities with basic legal knowledge should be reviewed for possibleenlargement or replication (see chapter 3.2.10). Lessons should be documented for other,similar programs.5.4. SPREADING AWARENESS OF LEGAL AIDA basic problem highlighted by the survey is the fact that most ord<strong>in</strong>ary <strong>Cambodia</strong>ns,especially those <strong>in</strong> rural areas, know noth<strong>in</strong>g about their rights <strong>and</strong> are fearful of the law.More specifically, most survey respondents did not know that legal aid is available, <strong>and</strong> didnot know where to f<strong>in</strong>d it.
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