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2012 Caravan Owners Handbook

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Swift Group, Dunswell Road, Cottingham,East Yorkshire HU16 4JX.Tel: 01482 875740 Fax: 01482 840082email: enquiry@swiftgroup.co.ukwww.swiftgroup.co.ukTourer Owner’s Service & Warranty <strong>Handbook</strong>1094801Issued July 2011


introductionDear ownerThank you for deciding to buy one of ournew caravans.We are sure you will enjoy many happy hoursin it and we hope the information and hints inthis handbook will heighten your enjoyment.The handbook has been designed to giveyou a general guide to the care, use andmaintenance of your caravan. Whether youare a new or an experienced caravanner thehints will help to protect your investment.The information contained will answer mostof your queries, but if there are any aspectswhich are not covered please consult yourappointed dealer. We would suggest youmake a note of your dealers name andcontact information below.introductionDealer Name:Telephone Number:E-mail:1


swift talkcontentscontentsI chat onSwiftTalkSocial Network for <strong>Caravan</strong> and Motorhome enthusiastswww.swift-talk.co.ukWarranty ..................................................................................................................................... 5Towing code ............................................................................................................................. 13Safety & security ....................................................................................................................... 33Services ................................................................................................................................... 43Electrics .................................................................................................................................... 65Fitted equipment ...................................................................................................................... 87Maintenance ........................................................................................................................... 159Useful information ................................................................................................................... 191contentsSwift TalkSwift Talk is the new central forum for theSwift community online. A place for allthose united in their love of caravanning,motorhomes, holiday homes and touring ingeneral, to share their experiences, meet newfriends and find out a world of information onhow to enjoy their touring lifestyle.The site is packed full of features that activelyencourage members, not only to liaise withthe Swift Group via the forums, but alsointeract with each other through publishingtheir own content, uploading and sharingphotos and video, and even posting their ownblogs for the community to follow.Swift Talk is the first place to learn about newproduct launches, events and Swift Groupnews, it’s also the first place customerscan go to as a quick reference to frequentlyasked questions or to actively take part in theforums; providing valuable feedback on SwiftGroup products and customer service.The new online community can even beused to create your own groups, perfect for<strong>Owners</strong>’ Clubs, dealers and exhibitors toattract new members, publicise and buildawareness for upcoming events, rallies andshows.Anyone who owns, uses, or is thinking ofbuying a Swift Group caravan, motorhomeor holiday home, or would just like to be partof the growing Swift community is activelyencouraged to sign up, create their owncontent, and start talking!Just visit www.swift-talk.co.ukand become part of a uniqueonline experience.23


Warranty informationWarranty and guarantee cover .................................................................................................... 63 year manufacturer’s warranty (‘Warranty’) ................................................................................ 66 year body shell guarantee (‘Guarantee’) .................................................................................. 6General terms and conditions ..................................................................................................... 6What to do if you require assistance ........................................................................................... 8Supplier contacts........................................................................................................................ 9Touring caravans - annual service/inspection record ................................................................. 10Annual service / inspection record stamps ................................................................................ 115warranty information


warrantywarranty information6All the illustrations and descriptive matter inthis handbook are intended to give a generalidea of the caravan. Changing market andsupply situations and our policy of continuousproduct development may prevent us frommaintaining the exact specifications detailedin this handbook. We therefore reserve theright to alter specifications as materials andconditions demand.Dealers are not agents of Swift Group Limited("Swift") and have absolutely no authorityto bind the manufacturer by any express orimplied undertaking or representation.Your caravan has twowarranties:Body Shell WarrantyFor the body shell, Swift will repair (or at itsoption, replace) any defects with the body shellfor 6 years from the date of purchase (or hirepurchase), subject to the conditions, termsand exclusions below.SuperSure WarrantyFor all parts or fittings of your caravan otherthan the body shell, Swift will repair (or at isoption, replace) any defective parts or fittingsfor 3 years from the date of purchase (or hirepurchase) subject to conditions, terms andexclusions below.Conditions1.You must ensure that your caravan hashad an Annual Service (see clause 2 below)within 90 days before or 60 days after eachanniversary of the original date of purchase.In order to preserve your SuperSureWarranty, the third Annual Service must becarried out before the expiry of the 36 monthperiod from the original date of purchase. Inorder to preserve your Body Shell Warranty,the sixth Annual Service must be carried outbefore the expiry of the 72 month periodfrom the original date of purchase. If youhave not performed an Annual Service thenSwift will not be obliged to perform any workunder this Warranty. Original VAT invoicesmust be retained as proof that AnnualService have been carried out.2.The Annual Service must be carried out inaccordance with the requirements in thishandbook. You will be responsible forany charges made for an Annual Service.If the Annual Service is performed by anauthorised Swift Group Service Centre thenSwift warrants that the Annual Service hasbeen performed correctly. If the AnnualService is performed by an unauthorisedrepairer or service centre then if theAnnual Service has not been performed inaccordance with the requirements in thishandbook and/or work has been performedon your caravan that is defective or faulty,then Swift will not be obliged to perform anywork under this Warranty (insofar as it relatesto defective or faulty work or defectiveAnnual Service).3.All new caravans must be registered withSwift within 6 weeks of purchase as new.4.The benefit of this Warranty may betransferred to a new owner if the caravanis re-sold, provided that the caravan hasbeen serviced in accordance with therequirements of this handbook, and detailsof the change of ownership have beensupplied to Swift using the change ofownership form set out in this handbookas soon as reasonably practicable after thechange.5.If any repairs are identified as beingnecessary during an Annual Service orotherwise, Swift will only pay for Warrantywork performed by an authorised SwiftGroup Service Centre. The caravan must bemade available to an authorised Swift GroupService Centre within 6 weeks of the datethe repair need was identified for the workto be carried out. The cost of transporting,towing or moving the caravan by anymeans to or from the place of repair is theresponsibility of the owner.6.The Body Shell Warranty and/or theSuperSure Warranty only apply tocaravans purchased and used primarilywithin the UK, which means that thecaravan is not used for continuousjourneys outside of the UK of longer than90 days per journey.Terms7.The Body Shell Warranty covers any defectwith the panels and seams of the caravan.This includes body leaks, delamination ofpanels or floor, water ingress through anypermanently sealed seam joints.8.The SuperSure Warranty will cover in thefirst 12 months any defect other than thosespecified in the Exclusions below.9.In years 2 and 3 of the SuperSure Warranty,the Warranty will only cover any defect withthe following components:· Water system, heater, fresh water tank, waterpump, water gauges, taps and shower heads;· Heating system and components;· Main proprietary items (for example fridge,toilet, cooker);· Chassis and associated parts;· Auxiliary electrics ; and· Windows (excluding window furniture andblinds).In years 2 and 3 of the SuperSure Warranty, anydefect specified in the Exclusions will not becovered.Exclusions10.Swift shall not be liable under this Warrantyfor any defect related to or arising from thefollowing:· The failure of a component for reasons of fairwear and tear;· Damage resulting from freezing, fire, overheatingor accidents (whether caused by theuser or a third party);· Misuse of any component;· Normal deterioration, corrosion, intrusion offoreign or harmful bodies, lack of servicingor negligence of any person other than Swiftwhich causes stoppage of or impairment tothe function of any component of the caravan;· Replacement of parts which have reached theend of their effective working life because ofage and/or usage;· Cleaning or adjustment of any assemblies;· Cosmetic finishes to kitchen sinks, cookertops, vanity units, shower trays; and/or· Routine maintenance items which are part ofthe annual service including brake shoes, oneshot nuts, lubricants, AKS pads, rubber gashose, the cleaning of the heater and fridgeflues, the replacement of gas jets, the resealingand/or replacement of shower room sealant,and the adjustment and lubrication of locks.11.In addition to the exclusions above, in years2 and 3 of the Warranty Period, Swift shallnot be liable under this Warranty for anydefects related to:· Any audio equipment;· Any microwave; and/or· Any TV.12.Swift shall not be liable under this Warrantyif the caravan has been neglected, misused,modified or used for hire or reward or if theidentification marks (chassis/VIN numbers)have been removed or defaced. The caravanwill be deemed to have been neglected if ithas not been serviced and maintained asstated in this handbook or any repairs beingidentified as necessary at an Annual Serviceor by a Swift Group Service Centre have notbeen carried out in a reasonable time.You have legal rights under UK lawgoverning the sale of consumer goods.These warranties do not affect your legalrights.The name and address of the warranty andGuarantee provider is:Swift Group Limited, Dunswell Road,Cottingham, East Yorkshire, HU16 4JX.In the unusual event that a fault develops andyou need to claim under Body Shell Warrantyor the SuperSure Warranty, your first contactshould normally be made through the dealerfrom whom the caravan was purchased. Ifthis is not feasible then a claim may be dealtwith by a different authorised Swift GroupService Centre, please contact the Swift GroupCustomer Care Department on 01482 875740or enquiring on our website:www.swiftleisure.co.uk directly for details.:7warranty information


assistancesupplier contactswarranty information8What to do if yourequire assistanceCongratulations on purchasing your newcaravan. We are confident that you will enjoymany happy holidays. However, should youhave an enquiry or require assistance with aproblem, we hope that this guide will be ofassistance to you.If you have a problem, or enquiry withregards to your new caravan, please followthese steps:1. Check the <strong>Owners</strong> <strong>Handbook</strong>, payingparticular attention to the fault findingadvice at the back of the book.2. Contact your supplying dealerfor assistance.If you need to contact the Swift Group,please be aware of the following:1. When contacting Swift Customer Care,please quote your name, postcode andserial number of your caravan.2. In most instances, the Customer CareTeam will involve your dealer in resolvingthe issue you are experiencing.3. If you are contacting the company byemail, letter or fax, the Customer CareTeam will respond to you within fiveworking days from the date of receivingthe correspondence.4. If you are calling the Customer Care Team,please avoid where possible, Mondaysand lunch times.5. Please be aware that the Swift Groupcannot send parts direct from the factory.In all cases, without exception, your dealermust place the order for you.SUPPLIER CONTACTSA number of Swift Group suppliers managetheir own Technical and Warranty relatedqueries. Where a customer has a questionrelating to a product manufactured by acompany listed below, we would advise thatthe first contact should be directly with them.Sargent Electrical ServicesUnit 39, Tokenspire Business Park, Beverley,East Yorkshire, HU17 0TBPhone: 01482 678981Fax: 01482 678987E-mail: support@sargentltd.co.ukAL-KO Kober LimitedSouth Warwickshire Business ParkKineton Road, Southam,Warwickshire, CV47 0ALFax: 01926 818562Email: mail@al-ko.co.ukTruma UK Ltd.Park lane, Dove Valley Park,South Derbyshire, DE65 5BGPhone: 01283 586020Fax: 01283 586029technical@truma.comThetford Ltd.Unit 19, Oakham Drive,Parkwood Industrial Estate,Rutland Road, Sheffield, S3 9QXPhone: 0114 273 8157Fax: 0114 275 3094Email: infogb@thetford.euAlde International (UK) LtdRegent Park, Park Farm South,Wellingborough, Northants, NN8 6GRPhone: 01933 677765Fax: 01933 674975Email: info@alde.co.uk9warranty information


service inspectionwarranty informationTouring caravans - annualservice/inspection recordIn order to comply with the warranty, you musthave your caravan inspected and serviced byan authorised Swift Group Service Centre atleast once per year.It is important that the Owner’s <strong>Handbook</strong>is stamped on the appropriate page by theauthorised Swift Group Service Centre. Failureto do this will invalidate the warranty and thetransfer of the warranty on the change ofownership.The inspection should take approximately twoto four hours and will cover the areas dealtwith in the annual service check list. Any areasrequiring service and/or maintenance will behighlighted by your dealer and we recommendthat you authorise any necessary work to becarried out.NB. It is essential, to validate the warranty,that an annual inspection be carried out byan authorised Swift Group Service Centrecovering the items listed.1. Damp and lamination test.14. Internal lights and12V DC system.15. Water heater - gas and 230V AC (iffitted).16. Hob, grill and oven (if fitted).17. Refrigerator 230V AC, 12V DC and gas.18. Gas system.19. Water pump, taps andwater system.20. Mains 230V AC system.21. Windows and fittings.22. Smoke alarm and battery.23. Roof lights.24. Furniture hinges/stays etc.25. Exterior locks and hinges.26. Grab handle security.27. All internal vents.28. Oil seals.29. Blinds and fly screens (if fitted).Annual service / inspection record stamps<strong>Caravan</strong> model:Year:Chassis number:2nd SERVICEDATE:DEALER’S STAMPWe certify that an annual service has beencarried out in accordance with the handbook.4th SERVICE1st SERVICEDATE:DEALER’S STAMPWe certify that an annual service has beencarried out in accordance with the handbook.3rd SERVICEDATE:DEALER’S STAMPWe certify that an annual service has beencarried out in accordance with the handbook.5th SERVICEwarranty information2. Coupling head andbreakaway cable.3. Jockey wheel.DATE:DEALER’S STAMPDATE:DEALER’S STAMP4. Chassis and chassis tobody security.5. Corner steadies.6. Tyres and tyre pressures.7. Torque wheel nuts.8. Brake rods and linkages.9. Hub bearings, brakes andbrake shoes.10. Handbrake operationand performance.We certify that an annual service has beencarried out in accordance with the handbook.6th SERVICEDATE:DEALER’S STAMPWe certify that an annual service has beencarried out in accordance with the handbook.7th SERVICEDATE:DEALER’S STAMP11. Suspension and shock absorbers (iffitted).12. 13 pin plug and cables.13. Road lights, wiringand reflectors.We certify that an annual service has beencarried out in accordance with the handbook.We certify that an annual service has beencarried out in accordance with the handbook.1011


service inspectionwarranty information8th SERVICEDATE:DEALER’S STAMPWe certify that an annual service has beencarried out in accordance with the handbook.10th SERVICEDATE:DEALER’S STAMP9th SERVICEDATE:DEALER’S STAMPWe certify that an annual service has beencarried out in accordance with the handbook.11th SERVICEDATE:DEALER’S STAMPWe certify that an annual service has beencarried out in accordance with the handbook.12th SERVICEDATE:DEALER’S STAMPWe certify that an annual service has beencarried out in accordance with the handbook.13th SERVICEDATE:DEALER’S STAMPWe certify that an annual service has beencarried out in accordance with the handbook.14th SERVICEDATE:DEALER’S STAMPWe certify that an annual service has beencarried out in accordance with the handbook.15th SERVICEDATE:DEALER’S STAMP12We certify that an annual service has beencarried out in accordance with the handbook.We certify that an annual service has beencarried out in accordance with the handbook.


Towing code<strong>Caravan</strong> towing code ................................................................................................................ 14<strong>Caravan</strong> terms .......................................................................................................................... 14Towing vehicle terms ................................................................................................................ 15Measurement of nose weight .................................................................................................... 16Type of driving licence held ....................................................................................................... 16Glossary & checklist ................................................................................................................. 16Useful memory aid .................................................................................................................... 18Preparing for the road ............................................................................................................... 20Tyre Maintenance ..................................................................................................................... 22The Tyre Law ............................................................................................................................ 2413 Pin Socket ........................................................................................................................... 26Breakaway Cables .................................................................................................................... 27Mirrors ...................................................................................................................................... 28Moving off ................................................................................................................................ 28Reversing ................................................................................................................................. 28Speed limits .............................................................................................................................. 29<strong>Caravan</strong> handling ...................................................................................................................... 29Motorway driving ...................................................................................................................... 29AL-KO spare wheel carrier tips ................................................................................................. 29Changing a wheel ..................................................................................................................... 30Wheel Bolt tightening ................................................................................................................ 30Jacking points .......................................................................................................................... 30Stopping on a hill ...................................................................................................................... 31Arrival on site ............................................................................................................................ 31Exterior Door ............................................................................................................................ 32AKS 3004 ................................................................................................................................. 32towing code13


towing codetowing vehicle termstowing code14<strong>Caravan</strong> towing codeThis Code of Practice containsrecommendations jointly reviewed andagreed by the following organisations:The National <strong>Caravan</strong> CouncilThe <strong>Caravan</strong> ClubThe Camping and <strong>Caravan</strong>ning ClubThe <strong>Caravan</strong> Writers GuildThe Department for TransportScope of the CodeThe Code applies to all trailer caravans ofmaximum laden weight not exceeding 3500 kg(7,700 lbs), overall width not exceeding 2.3m(7ft 6in approximately) and overall length notexceeding 7m (23ft approximately), excludingthe drawbar and coupling.This is legally the maximum size of trailerthat can be towed by a motor vehicle with amaximum gross weight of less than 3500 kg.<strong>Caravan</strong> termsMass in Running Order:The mass of the caravan equipped to thecaravan manufacturer, standard specification.The MRO includes an allowance for gas, theelectric hook up, cables as well as the fluidsand liquids required for the normal caravanoperation.The mass of the caravan in running ordercontains provision for the masses of liquids,gas etc. (see Mass in Running Order inUser <strong>Handbook</strong>). Part of this provision canalso be utilised as additional payload, if forexample, you wish to travel with water tanksempty or with no gas cylinders.Maximum User Payload:The maximum allowable weight to be putinto the caravan whilst it is being towed. Thisis made up of the personal effects and theoptional equipment payloads.The user payload is the difference between theMaximum Technically Permissible Laden Massand the Mass in Running Order.The Mass in Running Order + Personal Effects+ Optional Epuipment = Maximum TechnicalPermissible Mass or MRO + PE + OE =MTPLMPersonal EffectsThose items which a user can choose to carryin a caravan.Note: an allowance has been provided forin the Personal effects for a leisure batteryweighing 20kgOptional EquipmentItems made available by the manufacturer overand above the standard specification of thecaravan for factory fitted options.Maximum Technically Permissible LadenMass (Lower Limit):The fully laden mass of the caravan in themanufacturers standard specification whichis stated in the publications, handbooks,brochures and weight plate and used for carmatching.Maximum Technically Permissible Mass(Upper Limit):The mass takes into account specificoperating conditions including factors such asthe strength of materials, loading capacity oftyres, etc.WARNING: Under no circumstances shouldthe maximum technically permissible ladenmass (MTPLM) be exceeded.Upgrading of maximum technicallypermissible laden mass:The lower (or standard) MTPLM is quoted inthe Technical <strong>Handbook</strong>, in brochures and onthe caravan weight plate. However, in somecases it may be possible to increase thisto a higher (upper) MTPLM. (See Technical<strong>Handbook</strong> for details).If extra user payload is required, an upgrademaybe available (model dependant), thismust be requested via your dealer and ischargeable.If required you will be issued with the following:(i) New weight plate giving upgrade weightdetails.(ii) New NCC certificate (declaring theupgraded MTPLM)(iii) Manufacturers letter confirming theupgrade for that Vehicle IdentificationNumber.Note: Tyre pressures may increase whenupgrading.Nose weight:The vertical weight transferred to the towingvehicle through the coupling head.Notes:(i) When measuring the noseweight it isimportant that the caravan is fully loaded.Do not place extra items indiscriminatelyinto the caravan after this adjustment hasbeen made.(ii) The caravan is intended to be towedslightly nose heavy. The nose weight canbe adjusted by distribution of the loadwithin the caravan. The nose weightshould be approximately 7% of the actualladen weight (but not greater than thehitch capacity) and at the same timesuit the towing vehicle. See section onMeasurement of Nose Weight.(iii) It is not recommended that you tow withjust a battery, spare wheel and gas bottlesas this may exceed the permitted noseweight. Additional payload must be placedbehind the axle to compensate for this.Fig. A Car/<strong>Caravan</strong>weight ratiosYES85%Towing vehicle termsKerb weight(Mass of Vehicle in Running Order):The weight of the towing vehicle as defined bythe vehicle manufacturer. This is normally witha full tank of fuel, with an adequate supply ofliquids incidental to the vehicles propulsion,without driver or passengers, without any loadexcept loose tools and equipment with whichthe vehicle is normally provided and withoutany towing bracket.<strong>Caravan</strong> to Towing Vehicle Weight Ratio:The towing vehicle to caravan weight ratio canbe determined by calculation and is equal to:Actual laden weight of caravanx 100%Kerb weight of towing vehicleThe law requires that caravans & theirtowing vehicles & the loads they carrymust be in such a condition that nodanger or nuisance is caused.(Regulation 100 of the Road and Vehicles[Construction and Use] Regulations 1986).Note: The towing vehicle manufacturer’slimit is, in some cases, less than thekerb weight.MaybeEqualNOtowing code15


measurement of nose weightglossary and checklisttowing codeMass in Running Order:<strong>Caravan</strong>ners can use a public weigh bridge toestablish the mass in running order.Note: Weigh bridges have varying weighttolerance levels.Maximum Permissible Towing Mass:The weight defined by the vehiclemanufacturer as being the maximum that thevehicle is designed to tow.Train Weight (Combination Weight):The maximum combined weight of the towingvehicle and trailer combination as specified bythe towing vehicle manufacturer.Measurement of noseweightNose weight may be measured using apropriety brand of nose weight indicator.Such equipment is obtainable at your<strong>Caravan</strong> Dealer.Note: These indicators have a varyingtolerance level and may not be accurate.Another simple method is to use bathroomscales under the coupling head with a piece ofwood, fitted between the coupling head andthe scales, of such length that the caravanfloor is horizontal with the jockey wheel raisedclear of the ground. (Fig. A)GROUND LINEFig. A Measuring nose weightLEVELNose weight can be adjusted simply bydistribution of weights in the caravan.430mm±35mmAlways lower jockey wheel before enteringthe caravan and then raise before measuringagain. (See Loading).Note: The height of the towball on thetowing vehicle, when laden, is alsocritical.WARNING: Do not lift the coupling head byhand when hitching the caravan to the car.Always raise and lower the coupling head bywinding the handle on the jockey wheel upand down.Driving licenceIn order to be able to tow a caravan a drivermust hold a Category B licence. Thosecar drivers who passed their tests prior to1 January 1997 would have automaticallyobtained Category B+E. However, anyonewho passed their test after 1 January 1997 willneed to take a further test in order to obtaina Category B+E if they wish to tow a carand caravan combination whose train weightexceeds 3,500kg, or up to 4,250 if the caravanis less than 750kg or if the caravan’s MaximumTechnically Permissible Laden Mass exceedsthe unladen weight of the car.Note: The unladen weight of a car isnormally less than the kerb sideweight.Glossary & checklistAwnings - Can consist of just a simple topsheet but may extend to a five sided frametent attached to the side of the caravan.Fire blanket - approved to BS 6575 is idealfor dealing with ‘fat pan’ fires.Fire extinguisher - It is stronglyrecommended that a fire extinguisher is carriedin the caravan. (For suitable types see Safetyand Security).Gas bottles - Bottled L.P. gas is the mostconvenient portable source of fuel. Two bottlesare required for a constant supply.An initial deposit is payable on each cylinder.We recommend the use of 6kg Calor LightPropane bottles. One position for use and onefor storage only. (For detailed information seeServices - Gas).Jack - A suitable jack is essential (screw,scissor, side mounted or air jack type). Manycar jacks are unsuitable.Levellers - Levellers help level the caravanfrom side to side before unhitching. Proprietaryproducts can be purchased from your caravandealer and need to be positioned as indicatedby a spirit level.Spare Wheel - It is always advisable to carrya spare wheel with your caravan.Spirit Level - A spirit level is extremely usefulwhen siting the caravan.Stabiliser - Stabilisers help to dampen theside to side movement of the caravan.Torque Wrench - A torque wrench is the onlyway that the exact recommended torque canbe achieved for wheel nuts and bolts. (SeePreparing for the Road).Towing Bracket - Never use cheapalternatives, obtain one manufactured bya reputable company complying with therelevant standards.Any light passenger vehicle registered in theUK on or after August 1st 1998 will require atype approved towbar and towball (to 94/20/EC). Failure to fit a homologated towbar andtowball could result in a prosecution andinvalidation of your insurance cover. Alwayscheck with your car manufacturer or towbarmanufacturer if in doubt.Wooden Blocks - Wooden blocks typically25cm square and 2cm thick are ideal forplacing under corner steadies and jockeywheel when the ground is uneven or soft.Water Containers - Two containers arerequired, one to carry fresh water to thecaravan and one for waste water, which needsto be disposed of properly. Several typesare available including jerry cans, Aquarolls,wastemaster, etc .13 Pin Socket - One socket fitted to thecar to accept corresponding plugs from thecaravan this energises the road lights andcaravan auxiliary circuits.12 Volt Battery - A deep cycling, heavy dutyrechargeable leisure type battery should bepurchased to provide back-up power forlights and other electrical appliances. (SeeBattery). The securing arrangements for thebattery compartment require a leisure batterycomplying with EN 60095-2 in particular thosewith ledges for fastening to the lower edgeof the long sides. The maximum battery sizethat can be fitted is 225mm high, (includingterminals) x 175mm deep x 353mm wide.The depth and width dimensions include therim around the bottom used for securing thebattery.Note: Batteries that are not foot mounted,ie. without a rim, can still be fitted, butcheck first that they will fit within thebattery box and can be secured beforepurchasing.WARNING: Your caravan dealer should beconsulted if additional equipment is to befitted as strong points may or may not beprovided in the design.Note: Fitting additional equipment, such asa motormover will reduce the caravanallowable payload.Note: The fitting of a motormovermay require a larger capacitybattery fitting.Note: We do no recommend towing withtowing covers fitted as these canobscure lights/reflectors and may rubor damage the bodywork.towing code1617


useful itemstowing codeUseful memory aidCarExternal mirrorsFire extinguisherJackPetrol canSpare bulbsSpare keysSpare wheelTool kitTowball coverTyre pressure gaugeWarning triangleTyre Pump<strong>Caravan</strong>Awning pegs and polesAwning ground sheetBucketCorner steady braceCorner steady padsCoupling lockDoor matFire blanketFire extinguisherFresh water containerGas cylindersJackLevelling boardsMalletSite/caravan mains leadSpare bulbs (Mandatory in E.C.)Spare 12v fusesSpare high pressure gas hoseSpare wheelSpirit levelToilet fluidWaste water containerWheel bracePersonalAfter sun creamFirst Aid KitFlannelsHairbrush and combMake up. etc.RaincoatsToothbrushToothpasteScissorsShampooShaving kitShoe cleaning kitSoapSun tan oilWellington bootsDomesticAdhesive tapeAir freshenerAluminium foilAshtraysBeddingBin linersBinocularsBottle openerBreadboardBrush and dustpanButter dishCameraCarving knifeChairsClockClothes brushClothes lineCoat hangersCoolboxColanderCrockeryCruetCorkscrewCutleryDish cloth and brushDusters and polishDisposable clothsEgg cupsFloor clothFly sprayFoodFood mixerFrying panGlassesGrill panJugsKettleKitchen rollKitchen toolsMatchesMeasuring jugMilk jugMixing bowlNeedles and threadOven glovesPegsPiezo Gas lighterPotato peelerRadioRubbish binSaucepansScissorsSieveSugar bowlShopping bagsSleeping bagsTea potTea strainerTea towelsTable clothsTable matsTelevisionTin openerTissuesToilet paperTorchTowelsToys & GamesVacuum cleanerWashing up bowlDocumentsBank and credit cards<strong>Caravan</strong> CertificateCheque bookCRIS documentDriving licenceGreen CardInsurance (some Euro countries)Maps and guidesMoneyMOT CertificateVehicle Registration Documentstowing code1819


preparing for the roadtowing code20Preparing for the roadPRE-LOAD CHECKLISTCaution: Never enter the caravan withoutfirst lowering the four corner steadieswith the brace provided.BEFORE LOADING CHECK:- loose articles are stowed securely.Do not stow tins, bottles or heavy items inoverhead lockers prior to towing.- all lockers and cupboard doors are closedand secured, including the bathroom door.- all bunks are secure.- ensure shower door is secure- all rooflights are closed and secured.- main table is stored in its transit position.- television aerial is lowered- fridge is on 12V operation and door lockis set.- all windows are fully closed and latched.Never tow with windows on night setting.Leave all curtains and blinds open to aidrear visibility.- gas cylinders are correctly positioned,secured and turned off.- battery is secure and mains connectingcable is disconnected and stowed.- Ensure control panel settings are correctfor 12v fridge operation. See control panelinstructions for detail.WARNING: Turn off gas appliances.WARNING: Do not travel with televisionsor microwaves in overhead lockers unlessthe appliance was supplied fitted to yourcaravan by the manufacturer.WARNING: Always disconnect the electricalconnector between the towing vehicle andthe caravan before connecting a LV supplyto the caravan.(a)(b)(c)(d)Fig. A Loading your caravanLight Medium HeavyFig. A Sensible loadingHow to apportion it1. Load heavy items low down near thefloor and mainly over or just in front of theaxle(s) (Fig. A).2. Load evenly right to left so that eachcaravan wheel carries approximately thesame weight.3. Do not load items at the extreme front orrear since this can lead to instability due tothe ‘pendulum effect’.4. Load remainder to give a suitable noseweight at the towing coupling.Check nose weight.Note: Do not overload car boot.WARNING: All heavy and/or voluminousitems (e.g. TV, radio etc) must be storedsecurely before travelling.PLEASE TAKE CARE TO ENSURE THATYOU HAVE ALLOWED FOR THE MASSESOF ALL ITEMS YOU INTEND TO CARRY INTHE CARAVAN. e.g. optional equipment,and personal effects such as clothing, food,pets, bicycles, sailboards, sports equipmentetc.WARNING: UNDER NO CIRCUMSTANCESSHOULD THE MTPLM OF THIS CARAVANBE EXCEEDEDTowing vehicle’s rear suspensionIt is important that the towing vehicle’s rearsuspension is not deflected excessively by thenose weight on the tow ball. If it is excessivethe steering and stability will be affected.(Fig. B)The greater the towing vehicle’s tail overhang(the distance between the rear axle and thetow ball), the greater the effect the noseweight will have on the towing vehicle’s rearsuspension.Fig. B Illustration of excessive deflectionof vehicle’s rear suspensionAfter trying out the caravan it may be foundthat a stiffening of the rear suspension isnecessary - but note that this may give thetowing vehicle a firmer ride when not towing.There are a number of suspension aidsavailable and advice should be sought onwhich to use and how to fit. It is important toensure that the caravan is towed either level orslightly nose down.If you have any doubts about the suitability ofyour towbar for towing a caravan consult thetowing bracket manufacturer.DO NOT exceed the:• Gross Vehicle Mass (G.V.M. on car plate).• Maximum Technically Permissible LadenMass (M.T.P.L.M.) on the caravan.• Gross Vehicle Combination Mass (TrainWeight) (G.V.C.M. on car plate).• Maximum Permissible Towing Mass.• Vertical Static Load on thecaravan coupling (noseweight).• Maximum Vertical Load on the cartowball as specified by towing vehiclemanufacturer (noseweight).• Driving licence limitationsStabilityAll our models are of a well balanced designand should be exceptionally good towers.Most models have an AL-KO stabiliser fittedas standard. The common causes of poorstability include:(a) Worn springs or loose spring fixings on thetowing vehicle.(b) Towing vehicle springs too soft.(c) Insufficient nose weight.(d) Nose of caravan is towing too high.(e) Unsuitable towing vehicleGalvanised steel chassisDrilling of the galvanised steel chassis willinvalidate the warranty and must not be done.towing code21


preparing for the roadtowing codeTowballThe AL-KO stabiliser is designed to be usedwith a swan neck, fixed or detachable towball.If you use a ‘bolt on type’ towball you mayneed to replace your towball with a specialextended neck towball.If you have a bolt on type towball you shouldask your dealer to check clearance around thetowball to allow for the stabiliser to articulate.The AL-KO extended neck towball (availablefrom your dealer) is approved and markedwith the approval number EC94/20. Failure toprovide enough clearance around the towballmay invalidate your stabiliser warranty.Stabiliser friction padsThe AL-KO stabiliser uses ‘friction pads’ insidethe coupling head to clamp the towball. Thesepads must be kept free from grease andcontamination from the towball.The friction pads should last approximately50,000km (30,000 miles) under normal use, ifcorrectly maintained.Suitable towing vehiclesThe caravan is manufactured for towingbehind normal road cars and is not suitablefor towing behind commercial vehicles. Itis strongly recommended that whenever acaravan is to be towed over rough terrain,e.g. a field or track, great care should betaken to ensure that no undue stress is placedupon the caravan via the hitch mounting, i.e.reduce speed. If in doubt, please consult thechassis manufacturer and the towing vehiclemanufacturer who will advise. Touring caravansbased on standard AL-KO chassis can betowed by four wheel drive off road leisurevehicles providing the unit is used to tow in alike manner to a conventional road-going carand driven in the same considered manner.Towbar manufacturers should be consultedbefore towing an uncompensated twin axlecaravan.SnakingThis is a term used to denote an unstable carand caravan combination where the caravan‘weaves’ from side to side often causing asimilar swaying movement in the car itself.Causes:i) Unsuitable or unbalanced outfit.ii) Incorrect loading or weight distribution.iii) Excessive speed especially downhill.iv) Side winds.v) Overtaking.vi) Being overtaken by a large fastmoving vehicle.vii) Erratic driving.viii) Insufficient tyre pressures.Cures:Cases of persistent snaking can be alleviatedby the use of a stabiliser.On the roadIf you do find your outfit snaking, try to keepthe steering wheel in a central position as faras possible, decelerate and avoid braking ifpossible.Types of tyres fittedThe original tyres fitted by the manufacturer aresuitable for towing at maximum speed of up to81 mph (130 kph).Tyres<strong>Caravan</strong> manufacturers choose the type,size, profile, load carrying capacities andspeed ratings to match the design massesof there vehicles, adjusting the tyre pressuresto suit. Only change the type of tyres on yourcaravan on expert advice from the caravanmanufacturer, or tyre manufacturer.TYRE MAINTENANCETread depthPay special attention to the amount of treadremaining on your tyres, and measure themregularly. Always replace tyres before theyreach the minimum legal limit of 1.6mm.Periodically tyres should be rotated to equalisewear in the same manner as car tyres.PressuresThe caravan manufacturers plate (fixedadjacent to exterior door) and Technicalhandbook contains information about caravanloading and the required adjustments to tyrepressures, which should be followed for safety.Tyre pressures should always be checkedand corrected prior to each journey. It is vitalthat tyre pressures are maintained at thelevels recommended by the manufacturer toensure maximum tyre life, safety and handlingcharacteristics.Over or under-inflating tyres is likely toseriously impair their performance and mayprejudice the safe use of the vehicle.Over-inflation increases overall tyre diameter,decreases the amount of tread in contact withthe road, decreases sidewall flexibility andaffects road-adhesion.Under-inflation decreases overall tyre diameter,increases sidewall flexing, generates highertyre operating temperatures and difficultvehicle handling characteristics. Running anunder-inflated tyre may cause premature tyrefailure. Both over and under-inflation adverselyaffect tyre life.TreadsKeep tyre treads clean of stones and otherforeign bodies, and check regularly fordamage to the tread and sidewalls. It is vitallyimportant that any damage is checked outby a tyre expert and any necessary repairs orreplacements are carried out immediately.Tyre valvesCheck tyre valves carefully. Ensure the capsare in place free from dirt/ debris and that thereis no evidence of cracking or damage to thevalve stem.Tyre agingRubber compounds used in tyres containchemicals that help to slow down the naturalaging process of untreated rubber. However,tyres do deteriorate with age, which increasesthe risk of tyre failure, and there are many waysin which this can be spotted:• Cracking/crazing on the side wall of thetyre, caused by its flexing• Distortion of tyre tread• Deformation of the carcass of the tyreThere will also be a deterioration of the ridequality caused by vibrations through thetyre. This may signify the tyres performancehas been affected by age and should beinvestigated as soon as possibleIt is recommended that tyres arereplaced after 5 yearsTyres that display signs of aging should beremoved and not put to further use.The effects of aging can be brought aboutprematurely in several conditions. Tyres fittedas spare wheels may age prematurely. Iftyres on caravans are not in regular use theyshould be inspected before every journey,several cleaning products may also harm thechemicals in the rubber. However, the age ofa tyre will affect its safety and increase the riskof failure, and you should inspect tyres for thesigns of aging regularly.The use of some motor movers candamage or increase wear on the tyresprematurely.towing code2223


pre-tow check listtowing codeTHE TYRE LAWPLEASE NOTE: Sales literature/ Technical<strong>Handbook</strong>s publish recommended tyrepressures for the MTPLM only (fully ladencondition). It is not possible to publish tyrepressures for any other load condition otherthan the MTPLM.Tyre typesIt is illegal to mix tyres of a differentconstruction on the same axle.Note: Although the caravan may be fitted withthe same type of tyre as the towing vehicle,the pressures specified are different. All chartsshow values for cars and are therefore notapplicable for caravans.Pressures displayed on tyre walls apply ONLYin North America and Canada.Wheels<strong>Caravan</strong> wheel bolts should be tightened toa torque of 88Nm (65lb/ft) on steel wheels or130Nm (96lb/ft) on alloy wheels and shouldbe checked with the use of a torque wrenchregularly. Only use a spare wheel and tyre ofthe type and size provided with you caravan.NOTE: Please remember to check the wheelbolt torque setting regularly.Wheel rimsTwo sizes of wheel rims are used 5.5J x 14and 6J x 15, the rim sizes are the same forboth steel and alloy rim, incorporating a doublesafety hump which conforms to Europeansafety standards. Check the size on yourcaravan before replacing a rim.Hitch head load capacityThe maximum vertical static load which canbe put upon the hitch head when connectedis 100kg. Please refer to the technical datain your handbook. (But see also vehiclemanufacturer’s weight limits on towballloading.)Pre-tow checklist and hitch-upfor akS 3004 stabiliserFig. ACheck gas locker, battery locker and cassettetoilet doors are secure.Check wheelnuts, tyre pressures and tyreconditions.Fully raise all four corner steadies. (Fig. A).Pick up any levelling pads or levelling boards.Check rooflights/vents are securely closed.Ensure television aerial is lowered.Switch off gas supply and change over to 12velectricity if required.Lock the caravan exterior door.Fig. BAn assistant can help in the hitching operationby standing on the left hand side of thedrawbar (facing rear of car) and extendingan arm horizontally to indicate position of thecoupling. When reversing aim the towballof the car directly at the caravan drawbar.Remove towball cover and keep in car.Adjust the jockey wheel to ensure the cup ishigh enough to slide over the towball.Release caravan handbrake.Position cup over the ungreased towball,release and lift forward the large red stabiliserhandle (Fig. B) lift forward the exposed smallerblack handle (Fig. B) until it clicks up.Green BandFig CThe hitch head is fitted with a visual indicatorto show whether or not it is properlyconnected to the towball. A green band willshow immediately below the red indicatorbutton on the hitch head when a properconnection has been made. (See Fig. C)Adjust jockey wheel to lower cup on to theball. A click indicates it is fully engaged. Ensureblack handle has returned to its free position.Secure caravan handbrake. (Fig. D)Fig. D HandbrakeConnect breakaway cable as described onpage 27.Ensure that the jockey wheel is fully wound upand properly located in the slots in the jockeywheel tube, then release the clamp handle,lift the whole unit as high as possible ensuringthe wheel is pointing directly backwards andretighten the clamp handle.Note: Ensure jockey wheel locates in recessprovided. Carelessness could result in damageto the A frame cover.Ensure the hitch is secured by checking thevisual indicator (figure C).WARNING: If the green band is showingwhen the hitch head is not connected to thetowball there is a fault - contact your Dealer.Connect the 13 pin plug to car socket byinserting and rotating slightly ensuring thereis enough loose cable for cornering, ensuringthey won’t drag on the ground.Check all car and caravan roadlights areworking. Check round the caravan for anythingleft behind.Fit extending mirrorsRelease caravan handbrake, adjust all mirrorsfrom driving seat and proceed.• All road lights must be in working order.• Lenses and reflectors must be in goodcondition• Bulbs must be of correct wattage for theapplication (see Service handbook).towing code24WARNING: Do not cause any road lightingto be obscured by the addition of anyoptions or accessories to your caravan.25


13 pin socketbreakaway cabletowing code13 PIN SOCKETPlease be aware that some car manufacturersand towbar manufacturers do not wire up all13 pins as standard, unless requested.PassengersPassengers are forbidden to ride in a caravan.Breakaway cablesUK law requires that all caravans are fittedwith a safety device to provide protection inthe unlikely event of separation of the maincoupling while in motion. A device referred toas a ‘breakaway cable’ fulfils this requirementand when fitted as on your caravan ismandatory.PurposeTo apply the caravans brakes if it becomesseparated from its towing vehicle. Having donethis, the cable assembly is designed to partallowing the caravan to come to a halt awayfrom the towing vehicle.IdentificationA thin steel cable with a red plastic coatingfitted with a means of attachment forconnection to the towing vehicle. Locateddirectly beneath the coupling head.OperationIn the event of the main coupling of thecaravan separating from the towing vehicle,the cable should be able to pull tight, withoutany hindrance, engaging the caravan brakes.The breakaway cable should not become tautduring normal driving.Correct procedure for useRegularly check the cable and clip for damage.If in doubt contact your Swift Group dealer.Make sure the cable runs as straight aspossible and goes through the cable guidefitted underneath the caravan coupling head.Determine whether or not the towing vehicletowbar has a designated attachment point(i.e. a part specifically designated for abreakaway cable).Where a point is designated on the towbar:• Pass the cable through the attachmentpoint and clip it back on itself (figure 1).Fig. 1towing code• Do not clip directly onto the designatedpoint (figure 2) since the clip is notdesigned for use in this way.Fig. 2Where there is no designated attachment pointon the towbar:• Fixed ball: Loop the cable around the neckof the towball in a single loop only. Seefigure 3A and 3B.Fig. 3a2627


Moving offSpare wheel carriertowing codeFig. 3b• Detachable towball: You must seekguidance on procedure from the towingvehicle towbar manufacturer or supplier.When the breakaway cable is attached, check:a) that the cable cannot snag in use on thecaravan coupling head, jockey wheel,stabiliser or accessory e.g. bumper shield,cycle carrier etc.b) that there is sufficient slack in the cableto allow the towing vehicle and caravanto articulate fully without the cable everbecoming taut and applying the brakes.c) that it is not too slack and can drag on theground. If left loose, the cable may scrapealong the ground and be weakened sothat it subsequently fails to do its job. Thecable may also be caught on an obstaclewhen in motion thus engaging the caravanbrakes prematurely.Note: Any rear view mirror fitted shall be‘e’ marked and cover the field of view asstipulated by type approval requirements(Community Directive 2003/97 or 2005/27 orECE Regulation 46.02 or Regulation 33 of theRoad Vehicles (Construction & Use Regulation1986).Moving offLet the clutch in smoothly.Allow more engine speed to produce thepower to move the additional weight of thecaravan.Reduce wear and tear on clutch andtransmission by taking extra care.Change gears smoothly.Try not to jerk the clutch.ReversingWhen the towing vehicle is reversing, theoverrun device shaft is pushing in, applying thebrakes via the overrun lever, brake rod system,bowden cables and the expander mechanism.Proficiency at reversing can only be achievedwith practice and should be first attempted ina large open area (Fig. A).Speed limitsNormal road towing: 50mphMotorways (including dual carriageways):60mph<strong>Caravan</strong> handlingAllow for caravan being wider than car.Do not bump kerb with caravan wheels.When passing other vehicles allow more thanthe normal clearance for driving solo.Allow longer to get up speed to pass.Allow for the outfit being twice itsnormal length.Do not suddenly swing out.Carry out all manoeuvres as smoothlyas possible.Use nearside wing mirror to check caravan hascleared when overtaking.WARNING: Take care not to foul or groundcaravan chassis whilst traversing ramps orother obstacles.ALKO Spare wheelcarrier tipsThe caravan needs to be jacked to themaximum lifting height to be able to withdrawthe wheel from the carrier.NOTE: The side-lift jack has a maximumlifting height of 375mm and the scissor jack amaximum lifting height of 340mm.• Customers should also ensure that thetelescopic arms are kept well greased at alltimes to guarantee ease of operation.IMPORTANT NOTE: if it becomes necessaryto completely remove the carrier from thechassis remember that the washers and splitpins are on the inside of the chassis as well asthe outside.towing code28MirrorsThe driver of the towing vehicle must have anadequate view of the rear.If there is no rear view through the caravan it isessential that additional exterior towing mirrorsare fitted. This is mandatory in some Europeancountries and drivers can face instant fines ifextension mirrors are not fitted.Caution: Any rear view mirror must notproject more than 250 mm outside:a) the width of the caravan when beingtowed.b) the width of the towing vehicle whendriven solo.Fig. A ReversingThe backwards rotation of the brake drumcauses the secondary brake shoe to collapsecancelling out the braking effect, allowing thecaravan to move backwards. At the sametime the transmission lever swings back andcompensates for the entire travel.When reversing up a slope or on a loosesurface the brakes may apply themselves,Correct maintenance and set up of the brakeswill help prevent this. Incorrect adjustmentof the wheel brakes or linkages will result inmaking reversing difficult.Motorway drivingImportant points1. <strong>Caravan</strong>s may not be towed in the outsidelane of a three or four lane motorway.(Reg. 12(2) of the Motorway Traffic[England and Wales] Regulations 1982).2. Reduce Speed:i) In high or cross windsii) Downhilliii) In poor visibility3. High sided vehicles cause air buffeting soextra care must be taken when passing orbeing passed. As much space as possibleshould be given.29


changing a wheelselecting pitchtowing codeChanging a wheeL1. Leave caravan hitched to towing vehicleand ensure that the caravan and towingvehicle handbrakes are applied.2. Lower corner steadies (as safety measure)on the side that is being jacked up.3. Remove wheel trims (if fitted).4. Use wheel brace to slacken off wheel nutson the wheel to be changed.5. Position jack under the axle at theappropriate jacking point(see Fig. B, page 31)6. Jack up the caravan until the wheel forremoval is just off the ground.7. Remove the wheel nuts and removethe wheel.8. Fit spare wheel and reverse the aboveprocedure. Ensure clean, dry matingsurfaces and clean, dry bolt/nut sealingareas.9. Tighten all five bolts, according toFig. A, to 88Nm (65lb/ft) for steel wheelsor 130Nm (96lb/ft) for alloy wheels using atorque wrench or have checked as soonas possible. Ensure the correct wheelfixings are used, as supplied with yourcaravan.IMPORTANTWhen a wheel has been removed andreplaced the torque of the wheel nuts shouldbe re-checked regularly.Wheel Bolt TighteningWhen refitting a wheel it is ESSENTIAL that thewheel bolts are tightened to the recommendedtorque figure and in the correct sequence.The sequences necessary to correctly carryout this work on a 5 stud wheel is as follows:Fig. A3515 StudPlease note the correct torque settingsJacking pointsWARNING: Only jack up your caravanwhen it is coupled up to the car with itshandbrake applied and in 1st gear(engine off).Ensure that the jack is located in the correctposition, i.e. on the jacking bracket on thechassis for the AL-KO side mounted jack(Fig.B). Alternatively the reinforced axlemounting plate can be used as an alternativebut the chassis member itself MUST NEVERbe used as a jacking point.All caravans are provided with the facility tofit AL-KO side jacking points and although ascissor, trolley or bottle jack may be used.24Fig. B Side lift jackStopping on a hillPulling off again can sometimes present aproblem. The easy solution is(i) Carry a good sized wedge shaped pieceof wood with a rope or lightchain attached.(ii) Attach the other end of the rope to thenearside rear grab handle.(iii) Place the wood behind the nearsidecaravan wheel.(iv) Carefully reverse the car slightly backdown the hill, the caravan will stop againstthe wedge and turn.(v) Drive forward since this attempt to moveup the hill will now not involve pulling thefull weight of the caravan until the car hasgained some traction.(vi) When reaching the top of the hill retrievethe wedge.1. Selecting a pitchDo not pitch in such a position that your outfitwill obstruct others coming in.Try to choose an area which is dry, reasonablylevel and preferably with a hard base.If you have no alternative but to pitch on aslope ensure that, for when you leave, you arefacing down the slope.It is good practice to chock the wheels of thecaravan when parked on a slope even thoughthe caravan brakes are applied.2. Levelling the caravanLevelling must be carried out in both directionsin order for the refrigerator and otherequipment to function correctly. This should bedone before unhitching the caravan. Levellingboards (Fig. C) can be used to raise one sideof the caravan by driving or reversing thecaravan onto the boards. Apply the handbrakeand chock the wheels.The positioning of the jockey wheel can beused to help level the caravan.Lower the corner steadies until they are in firmcontact with the ground.DO NOT use the steadies as a jack they areonly a means of stabilising the caravan.Levelling pads or boards should be usedunder the steadies where the ground is soft oruneven.In extreme cases where it is necessary to raisea wheel off the ground for levelling purposes,further adequate support should be applied sothat the steadies do not take any undue strain.towing codeArrival on siteNote: Check and observe site regulations.Manoeuvring your caravan by handNote: Care must be taken when manoeuvringyour caravan into position. Pressure placed onunsupported parts of front and rear GRP/ ABSpanels may cause surface damage/ cracks toappear. Use the grab handles provided.30Fig. C Levelling board31


Exterior door / unhitching / AKS 3004towing codeExterior DoorTo prevent distortion of the body, the caravanmust be always correctly sited and levelled.Failure to site the caravan correctly mayprevent the exterior door from closing properly.3. UnhitchingApply the caravan handbrake.Lower the jockey wheel to the ground.Disconnect the breakaway cable and roadlighting plugs.AKS 3004Release the stabiliser by lifting the red handle.Then lift the exposed black handle forwarduntil it clicks up, at the same time windingdown the jockey wheel, to lift the caravan clearof the towing vehicle.32


safety and securityFire ........................................................................................................................................... 34SI 601 Smoke Alarm Operation ................................................................................................. 34Alarm Test ................................................................................................................................. 35Escape paths ............................................................................................................................. 36Children .................................................................................................................................... 36CO Alarm - Fireangel CO-9X Carbo Monoxide Alarm operation................................................. 37Sensor Testing ........................................................................................................................... 38Maintenance ............................................................................................................................. 38Ventilation ................................................................................................................................ 39Security ..................................................................................................................................... 39AL-KO secure immobiliser.......................................................................................................... 40safety and security33


fire and fire alarmFire alarmsafety and securityFireImportant: Your attention is drawn to thenotice affixed inside the caravan wardrobeadvising on fire precaution, ventilation andwhat to do in case of fire.IN CASE OF FIRE1. Get everyone out of the caravan as quicklyas possible using whichever exit is thequickest, including windows. Do not stopto collect any personal items.2. Raise the Alarm. Call the Fire Brigade.3. Turn off the gas supply valve if it is safe todo so.4. Turn off the electricity supply atsupply point.MODEL- SI 601 SMOKE ALARMOPERATIONNormal conditionThe red LED on the front should flash onceevery 40 seconds to show the alarm is active.Low Battery ConditionIMPORTANT: Your smoke alarm requires abattery with a sufficient capacity of power tooperate correctly. This must also be correctlyinstalled.Should your smoke alarm enter a low batterycondition, the unit will emit an audible ‘chirp’once every 40 seconds. When this occurs youmust replace the battery immediately. Yoursmoke alarm will continue to warn of this lowbattery condition for at least 7 days, however,failure to change the battery after this timewould mean your smoke alarm has insufficientpower to alert you in a real fire situation.BATTERY REPLACEMENTIMPORTANT: Only the following batteriescan be used for replacement. Use of a batteryother than those recommended below mayhave a detrimental effect on the detector’soperation. Use of a lithium (long-life) batterycould provide power for 10 years under normaloperating conditions, meaning there is no needfor an annual battery change.NOTE: The alarm cover can't be installedwithout a battery fitted.NOTE: Upon delivery the battery may be fittedwith a protective cover. Please ensure this isremoved before use.2. Remove the existing battery and replacewith a new battery. From the list on theprevious page, making sure that thepositive and negative connections arein the correct position. If unsure see thealarm user manual.ALARM TEST1. Press the test button in the centre andrelease.safety and securityCarbon-Zinc type:Eveready Energizer 1222;Gold Peak 16045 (UL).Alkaline Type:Energizer 522; Duracell MN 1604; Duracell 9VUltra; Energizer 9V Ultra+; Gold Peak 1604A.Lithium (long life) type:Ultralife U9VL1. Remove the alarm from its mounting plateby turning anti-clockwise3. Replace the alarm on its mounting plate,lining up the large central vent on the frontof the alarm, with the ‘X’ that is mouldedinto the plastic on the mounting plate(if unsure see page 13 of the alarm usermanual). Ensure the unit is securely fitted.4. Test your alarm as explained in the nextsection ‘Alarm Test’.2. The unit will emit a loud (85dB at 3 meters)alarm for around 5 seconds and stopautomatically.3. The red LED on your alarm will flashrapidly during the audible signal.3435


fire alarmCO Alarmsafety and securityNOTE: The test button accurately tests thealarm’s smoke sensing circuit, there is no needto test your alarm with smoke. If your smokealarm fails to give an audible test signal, pleaserefer immediately to the troubleshooting guideat the end of the alarm user manual.WARNING: Test your smoke alarm at leastonce per weekYour smoke alarm has been designed to be asmaintenance - free as possible and althoughthe unit requires only battery maintenance forits entire life, there are several things you mustdo to keep it working properly.CAUTION: Your smoke alarm is a sealedelectrical device and no attempt should bemade to open the case. Attempting to openthe case will invalidate your Warranty.TESTING: Test your smoke alarm once everyweek, see page 35 on how to do this.CLEANING: As a minimum your smoke alarmshould be cleaned once every 3 months usingyour vacuum cleaner fitted with the soft brushattachment.Warning: The electronic test buttonprovides a full test of the unit’s functionality.DO NOT try to test the alarm with a nakedflame, as this may present a potential firehazard.WARNING: Never use portable cookingor heating equipment other than electricheaters that are not of the direct radianttype, as it is a fire and asphyxiation hazard.WARNING: Appliances such as cookersmust not be used for heating.Fire ExtinguisherIt is recommended that a dry powder fireextinguisher be carried inside your caravan atall times.When using a dry powder extinguisher it issuggested that the caravan be evacuated untilthe powder has settled, to avoid inhalation.A fat pan fire should not have a fireextinguisher aimed at it. It should besmothered with a fire blanket.WARNING: Provide one dry powderfire extinguisher of an approved type orcomplying with ISO 7165, of at least 1kgcapacity, by the main exterior door and a fireblanket next to the cooker.Familiarise yourself with the instructionson your fire extinguisher and the local fireprecaution arrangements.CO ALARMFireangel CO-9X Carbon Monoxide AlarmWARNING: Please read the full userinstructions provided.CARBON MONOXIDEKnown as the silent killer, Carbon Monoxideis an invisible, odourless and tasteless gas.What are the symptoms of carbonmonoxide poisoning?Early symptoms of carbon monoxide (CO)poisoning can mimic many common ailmentsand may easily be confused with flu orsimple tiredness. Symptoms to look out forinclude:• tiredness• drowsiness• headaches• giddiness• nausea• vomiting• pains in the chest• breathlessness• stomach pains• erratic behaviour• visual problemsAnyone with these symptoms shouldimmediately turn off all appliances andseek medical attention.clear and the alarm to stop depending onthe level of carbon monoxide detected.• Get medical help immediately for anyonesuffering the effects of carbon monoxidepoisoning (headache, nausea), andadvise that carbon monoxide poisoning issuspected.• Do not use the appliance again until it hasbeen checked by an expert. In the case ofgas appliances the engineer must be GasSafe registered.Activating the AlarmSee diagram beolwYour detector comes complete with anintegrated power pack that will providepower for its entire operational life. Toactivate the power pack you need to pullthe disabling tab (see image). This will inturn pull out the metal disabling clip, whichis attached to the end of the tab, fromthe disabling socket which is situated onthe underside of the detector. Retain thedisabling tab for future use by taping it topage 20 of the CO-9X user manual.Normal Operation of the AlarmWhen the detector is activated the PowerLED will begin to flash green once everyminute to indicate that the detector isreceiving power from the power pack and isfully operational.safety and security36WARNING: Your smoke alarm may falsealarm when it is being cleaned using avacuum cleaner.IMPORTANT: Do not use solvents or cleanerson your smoke alarm, as they may causedamage to the sensor or circuitry. The unit canbe wiped with a slightly damp cloth.Escape pathsIt is important that you do not block escapepaths to emergency exits with obstructionsor hazards.ChildrenDo not leave children alone in the caravan inany event. Keep potentially dangerous itemsout of reach, as at home e.g. matches, drugsetc.WHAT TO DO DURING AN ALARM• Keep calm and open the doors andwindows to ventilate the caravan.• Stop using all fuel burning appliances andensure, if possible, that they are turned off.• Evacuate the caravan leaving the doorsand windows open.• Do not re-enter the caravan until the alarmhas stopped. When exposed to fresh air itcan take up to 10 minutes for the sensor to37


CO alarmventilation / securitysafety and security38Testing the AlarmTest the sounder, power pack and circuitryby pressing and holding the centre of theTest/Reset button briefly to confirm thatthe detector is operating properly. Thesounder will sound as soon as the button ispressed, and the Alarm LED will illuminatered indicating that the sounder is workingand the power pack is providing power tothe unit. This test for the sounder, powerpack and circuitry should be performed on aweekly basis. This should be continued forthe lifetime of the product.WARNING: Prolonged exposure to thesounder in close proximity to your earsmay damage your hearing. Under normaloperating conditions, the power pack willlast for the lifetime of the product i.e 7 years.The detector will not protect against the riskof carbon monoxide poisoning when thepower pack has drainedSensor Testing.The alarm manufacturer recommends thatthis is carried out monthly. See the CO-9Xuser manual for more details.CO Alarm operation when COdetectedThe higher the concentration of carbonmonoxide detected by the detector, thequicker it will respond. When sufficientcarbon monoxide is detected a loud audiblesignal (85 dB at 1m (3 feet)) will be emittedand the Alarm LED will flash red once everysecond.The Alarm will sound:• Between 60 and 90 minutes when exposedto a minimum of 50ppm of CO.• Between 10 and 40 minutes when exposedto a minimum of 100ppm of CO.• Within 3 minutes when exposed to aminimum of 300ppm of CO.Fault / low power pack signal:The unit continuously checks the settingsof its sensor and circuitry. If any of thesesettings are found to be incorrect or if thepower pack becomes low then the detectorwill emit a single chirp once per minute andthe Fault LED will flash yellow once perminute for up to 30 days.IMPORTANT: This does NOT mean thatthe detector has detected carbon monoxide.MaintenanceYour detector will alert you to potentiallyhazardous CO concentrations in yourcaravan when maintained properly. Tomaintain your FireAngel detector in properworking order, and to ensure that the sensorwill last for the lifetime of the product, it isrecommended that you:• Test the sounder, power pack and circuitryof your detector at least once per week bypressing the Test/Reset button briefly (seeabove).• Perform the Sensor Test once every month(See of the CO-9X user manual for moredetails).• Keep the detector free of dust by gentlyvacuuming the case with a soft brushattachment once per month.To prevent the possibility of contaminatingthe sensor in your detector and thusaffecting its reliability:• Never use cleaning solutions on yourdetector. Simply wipe with a slightly dampcloth.• Do not paint the detector.• Do not spray aerosols on or near thedetector.• Do not use any solvent based productsnear the detector.Security chipsA special security chip is concealed within thebody of every caravan. This chip contains theindividual identity of your caravan and can onlybe read by using a special decoder by policeofficers.VentilationAll caravans comply with BS EN 721. Theventilation points on your caravan are fixedpoints of ventilation which are required by theEuropean Standards.All caravans have ventilation at high level andlow level which have been calculated to suitthe individual needs of your caravan.High level ventilation is achieved by means ofthe roof lights and washroom roof ventilators.The low level ventilators are positionedunderneath the oven housing. Some modelswith sliding doors have two vents locatedunderneath the sliding doors.Under no circumstances must these vents beblocked or obstructed.It is advised that fixed ventilation pointsare checked and cleaned (if necessary) ona regular basis using a small brush and adomestic vacuum cleaner.Additional night time ventilation is obtainedby releasing the window catches and placingthem in the second groove. Note the windowsare not sealed from rain in this position.As the ventilation levels are calculated to suiteach models requirements there should beno modifications made which may result inreduced ventilation levels.WARNING: Do not obstruct ventilation.Petrol/Diesel FumesThe fitting of a tail pipe extension to yourcar exhaust will reduce the possibility offumes entering your caravan through theventilation points.Note: Never allow modification of electricalor LPG systems and appliances except byqualified persons at an authorisedSwift Group dealership.Security<strong>Caravan</strong> theftThe theft of a caravan can occur in the mostunlikely circumstances; from a motorwayservice area, even from an owner’s driveway.Secure all windows and doors when yourcaravan is unoccupied even if only for a shortlength of time.Chassis numberYour 17 digit serial number chassis numbercan be found on your windows and on theoffside chassis member of the drawbar. It isalso stated on the manufacturers weight platenext to the doorway.Make a note of this number in the spaceprovided at the front of this handbook andmake a separate note of the number to keepsafe at home.Additional securityConsider fitting any device which might deteror prevent intrusion by thieves.A hitch lock cover prevents towing ofthe caravan.A wheel lock prevents towing of the caravanand removal of the wheel (some models areprovided with an AL-KO Secure device).Customers are advised to identify their caravanwith a method for subsequent identification ifother forms of identification have been alteredor removed.Free crime prevention advice about securingyour caravan, protecting your valuables,property marking, either at home or whilston site, can be obtained from the CrimePrevention Officer through your localPolice Station.safety and security39


al-ko secure immobiliseral-ko side lift jacksafety and security<strong>Caravan</strong> insuranceIt is recommended that the caravan and itscontents should be insured against theft.It is essential to check with your car insurancecompany to ensure you are covered whentowing your caravan.AL-KO SECURE IMMOBILISERThe AL-KO immobiliser is fitted as standard onsome models, optional on others. When fittedthe 4 part kit specified below is supplied withyour caravan. Your kit will contain : -Part ABox containing security components.consisting of:- 1off High security locking bolt.- 1off High security locking bar socket key.- 1off Barrel lock.- 2off Barrel lock keys.- Instruction manuals in CD and paperformat.- Security registration card and referencenumber.Part BWheel specific insert assembly consisting of:- Red coloured wheel insert lozengeassembled with the locking bar and clip.Part C- 1off Wheel spanner.Part D- Kit bag.YOU MUST REGISTER YOUR KEYWITHIN ONE MONTH OF THE DATEOF PURCHASE. SHOULD YOU FAIL TODO THIS, YOU WILL NOT BE ABLE TOORDER A SPARE KEY!- Within your AL-KO kit will find an exclusivesecurity number.- Please register your card by telephoning0870 7576788 or 0044 1926 818500.- You will need to provide a passwordand provide an answer to a promptingsecurity question.- Make a note of your password and keep it ina safe place.- Keep your registration card safe.- Take your registration card with you whenyou are travelling with the caravan.- Always keep your registration separate fromthe lock.SAFETY INFORMATION (AL-KO Secure)- Always secure the caravan against rollingaway (chock or couple to a towing vehicle).- Always remove AL-KO Secure before movingthe caravan.- After any attempt of theft has been made ona locked AL-KO Secure, the caravan mustbe inspected at an AL-KO Approved ServiceWorkshop.- Always keep the key in a safe place.- Keep the lock set and registration cardseparate from the key.- The lock parts and key do not have aregistration number, therefore keep theregistration card in a safe place.AL-KO OPERATING INSTRUCTIONS- READ THE AL-KO OPERATINGINSTRUCTIONS AND ACT INACCORDANCE WITH THEM.- INSTRUCTIONS FOR GENERAL USE.- FOLLOW ALL SAFETY INSTRUCTIONS ASWELL AS THE WARNING INFORMATION.- IT IS RECOMMENDED FOR EASE OF FITTHAT A SIDE-LIFT JACK BE USED.- KEEP THE OPERATING INSTRUCTIONSTHE AL-KO SIDE LIFT JACK(SUPPLIED AS STANDARD ON SPECIFICMODELS ONLY).The AL-KO Side Lift Jack has beenspecifically developed to aid the often difficultprocess of changing a wheel on caravans.It is suitable for fitment to the AL-KOchassis, located in the pre-drilled holes in thelongitudinal members.Note: The fitment of some aftermarketmotor movers may inhibit the use ofthe AL-KO jacking system.safety and security- <strong>Caravan</strong>s with twin axles have two locks,keep each lock set in a separate place.The sets are not interchangeable!4041


safety and securitysafety and security42


servicesWater System............................................................................................................................ 44Tank types .................................................................................................................................45Pressure switches..................................................................................................................... 48Plumbing troubleshooting...........................................................................................................49Fresh level sensor & cleaning......................................................................................................50Pressure switch adjustment........................................................................................................50Ultraflow Water Intake Housing.................................................................................................. 51Water Fault Finding.................................................................................................................... 53Typical gas schematic drawing.................................................................................................. 55Gas .......................................................................................................................................... 56Types of gas ............................................................................................................................. 57Gas safety advice ..................................................................................................................... 58Ventilation ................................................................................................................................ 59Gas Fault Finding ...................................................................................................................... 60Electrical system ....................................................................................................................... 61Overseas connection ................................................................................................................ 61Wiring of connecting cable and caravan mains inlet ...................................................................62230V mains electrical equipment power consumption .............................................................. 63Typical appliance consumption figures ...................................................................................... 64services43


water systemwater tanksservicesWATER SYSTEM-IntroductionAll Swift Group caravans water systems havebeen designed around a pump fitted withinthe caravan. This pump draws water from anexternal source, to provide water pressurewithin the caravan, whenever it is switched onand water is available.The schematic below shows the basicconfiguration of the water system with inboardpump and no internal water tank:Tank Types – OverviewNo Internal Water TankA caravan water system with no internal watertank functions in the following way:services44When power is supplied to the pump, it willdraw water from the external container throughthe water inlet mounted on the side of thecaravan, and pump it to the caravan taps,shower and water heater.The pump is fitted with its own pressureswitch, and the pump will continue to pumpwater, until the pressure of water on the outputof the pump reaches a pre-set level. For thispressure to be achieved, the taps must beclosed.When the taps are opened, water will leavethe tap via the spout, and the pressure in thepipes between the pump and the taps willreduce. Because of this reduction in pressure,the pressure switch on the pump will switchback on and the pump will again run to pumpmore water.Close to the pump, the water under pressureis split into two paths:1. Through blue water pipes routed directlyto the cold connection of each tap.2. To the water heater.Water from the pump enters the bottom of thewater heater. Once the water fills the waterheater (typically 10 litres), water then leaves thewater heater via a connection at the top of thatwater heater. This water, which is still underpressure, then routes to the hot connection ofeach tap via red pipes.The inboard pump draws water into thecaravan, via the inlet on the offside of thecaravan. This is directed to the water heater,taps and shower. An umbilical hose, withbaffle, is supplied with the caravan to connectbetween the inlet and an aquaroll or similarexternal container.On Arrival at the campsite /Priming the system• Ensure that the external water containeris full.• Close all of the taps (kitchen sink,bathroom, shower) except one, whichshould be open in the hot position.• Ensure that the water heater drain valveis closed (move the Yellow handle on thefloor near the water heater to ahorizontal position).• Switch the pump on using the button onthe control panel. Water will flow throughthe open tap after a short time. This tapcan then be moved to the cold positionand again after a short time water will flow.• Repeat the procedure at each tap.• When using a mains water connectionthe pump will still need to be switched onto supply water to the water heater,taps and shower.• If a mains water connection is used,please ensure this is a Truma Waterlineconnection, which has a built in pressurereducing valve.• To drain / winterise the system please seeseparate details later in this handbook.45


water tanksservicesWATER Internal SYSTEM Water tank SCHEMATIC(UK <strong>Caravan</strong>s)2011 The T6D following WITH arrangement INTERNAL is used for aWATER caravan TANK with internal water tank:HCOMBI /ALDEBOILERCSELECTORVALVEPUMPTAPSWATERINLET(INC. 12v)WATERLINEPUMP &HOSE• The same external pump can be used withthe upper inlet, this will transfer water fromthe external source to the internal tank.• When filling the internal tank, monitor theamount of water in the tank and stop fillingbefore the tank overflows via the switch onthe control panel.• Please see label on bed flap rear for valveoperation.• The control panel above the doorhas buttons to turn on and off boththe internal and external pumps.servicesDRAINVALVEWATER TANKTANKOVERFLOWWATERINLETWATERCARRIERPumpWhite valveWater heaterdrain valveTank drainvalveWhite selectorvalve• Two water inlets are fitted on the outsideof the caravan, on the offside. The upperinlet is used to fill the internal water tank,and the lower inlet is used to bypass thetank• The inboard pump draws water fromwhichever water source is in use.Water heaterdrain valveTank drainvalve• A White selector valve located close tothe pump is used to select the watersupply from the external source or theinternal tank (see valve positions on thenext page).• An external pump is supplied withthe caravan, this can be used with thelower inlet when the onboard pumpis being used to draw water from anexternal source.On Arrival at the campsite /Priming the systemThe caravan water system can be used with orwithout the internal water tank.To use the caravan without the internalwater tank:• Ensure that the external water containeris full.• Connect the external pump to the lowerconnection point on the outside of thecaravan, labelled ‘direct to taps’.• Move the White selector valve close tothe pump anti-clockwise to select theexternal source.• Close all of the taps except one, andfollow the steps as detailed for a caravanwithout internal water tank.4647


pressure switchesplumbing troubleshootingservicesTo use the caravan with the internalwater tank:• First prime the system as described forusing the caravan without water tank.• Ensure that the external water containeris full.• Connect the external pump to the upperconnection point on the outside of thecaravan, labelled ‘direct to tank’.• Ensure that the tank drain valve (whichis a Yellow handled valve identical inappearance to the water heater drainvalve) is in the closed position - with thehandle horizontal.• Rotate the handle of the White selectorvalve clockwise to select internal tank asthe water source.• Press the 'tank fill' button to transfer waterfrom the external container to the internaltank.• Water will now be transferred from theexternal container to the internal watertank. The amount of water within theinternal tank can be checked by looking atthe water level gauge on the control panel.• Once the control panel shows this level at¼ or higher, taps can be used as normal.• Press the 'water pump' button to switchon the internal pump.• When the control panel display showsthe internal tank as full, or the externalcontainer is empty.• Press the 'Tank Fill' button to switch offthe external pump. Refill the externalcontainer if required.To use the caravan with a mainswater connection:• When using a mains water connection thepump will still need to be switched on tosupply water to the water heater, tapsand shower.• If a mains water connection is used,please ensure this is a Truma Waterlineconnection, which has a built in pressurereducing valve.• The Waterline connection should beconnected to the lower connection pointon the outside of the caravan, labelled as‘direct to taps’.Pressure SwitchesThe purpose of a pressure switch is to monitorthe pressure on the outlet side of the pump.When a tap is closed, and the pump continuesto run, there is an increase of pressure in thesystem, and when that pressure reaches apre-set limit, the pressure switch will turn thepump off.The switch, mounted to the underneath ofthe pump, is part of the pump assembly, andcannot be replaced. However, in most cases,speed fittings are used, which allow easy andquick connection of water pipesTo connect a pipe to a fitting, simply push thepipe into the connector. To remove the pipe,push the collar of the fitting inwards, and thenwithdraw the pipe.To remove a pipe, push the collar inwards, andthen remove the pipe.As a note, when refitting the pipe, ensurethe end of the pipe is round (not oval) andthe cut is square. If not, it could lead towater leaks.(including Truma inlet and in-line filter)are watertight and not allowing air intothe system.• Ensure the pump has good voltage.• Check (using a mulitmeter) that the voltageat the pump is between 10v-14.5v.Pump continues to run (for more than 5seconds) after taps are closed or pumpturns on for no reason:• Check for leaks on the high pressure sideof the pump.• Ensure water system has been primedcorrectly, as per the handbook, and thereare no air-locks present.• Ensure the pump is securely mounted.services48To connect a pipe, simply push the pipe intothe connector.TroubleshootingPump will not start, when the tap isopened:• Check fuse(s).• Check power source(s), and ensure thereis sufficient voltage to run the pump.• Ensure 'pump' LED is illuminated.• Using a multi-meter, ensure there is powerat the pump. If not, refer to your dealer asthere maybe damaged cabling or a faultwith the fusebox.• Is the pump hot? If so, allow to coolbefore retrying.• Has the vehicle been stored overwinter? Was it correctly winterised? Ifno, the pump may have frozen, causingpermanent damage.• The pressure switch may need adjusting.See page 50 on how to do this.Pump runs, but will not pressurise system(i.e. no or little water being dischargedfrom taps) - Not Pulsing:• Ensure water in source is present (onboardtank or aqua roll).• Check in-line pump filter is free from debrisand correctly fitted.• Ensure water system has been primedcorrectly, as per the handbook, and thereare no air-locks present.• Ensure there are no restrictionsin the plumbing.• Using a multi-meter, ensure there is powerat the pump. If not, refer to your dealer asthere maybe damaged cabling or a faultwith the fusebox.• Ensure the inlet side of the pump• Ensure the piping on the high pressureside of the pump is in good condition (notblowing or deforming).• The pressure switch may need adjusting.See page 50 for information on how to dothis.Noisy or rough operation• Check for leaks on the high pressure andlow pressure side of the pump.• Ensure that all pipes (especially thosewithin 150mm of the pump) are nottouching any furniture.• Ensure the pump is securely mounted.Pump rapidly cycles (switches on oroff) or water pulses from taps, includingtemperature pulsing:• Check for leaks on the high pressure andlow pressure side of the pump.• Ensure there are no restrictions in theplumbing• The pressure switch may need adjusting.See Section (page 50) for information onhow to do this.49


water Tank sensors and pressure switchultraflow waterservices50Fresh level sensor& cleaningPrincipleThe sensor, fitted to Swift Group caravansare pre-fitted to water tanks, and link tothe fusebox, via a pre-fitted wiring harness.The sensors, which consist of a number ofstainless steel rods or probes, at differentlengths, are immersed in the fresh water, anduse the conductivity of water, between theprobes, to provide a reading to the fusebox.The sensors are 'digital', in that while theconductivity (resistance) value can vary, thefusebox will register any conductivity betweenthe reference probe and the various differentlength probes, indicating water present.Normally, even if the rods are dirty, andproviding the rods have not bridged by aforeign object, a circuit will still be deliveredback to the fusebox and a water leveldisplayed.Sensor cleaningThe first step, in case of fault diagnosis, isto clean the sensor rods. False water levelreading at the control panel can be caused bycalcium build up or foreign objects within thetank bridging the probes.Sensor CleaningInstructionsCleaning recommendations forlime scale build up:(1) Remove sensor from tank.(2) Check probes for build up orcontamination.(3) Use clean soapy water.(4) Place scourer in water and dampen.(5) Apply scourer to sensor probe with limitedpressure.(6) Rub sensor probe removingcontamination.(7) Swill sensor with fresh clean water.(8) Replace probe into tank.Suggested scourers - food safePlastic mesh scourer(1) Material: It is made of plastic.(2) Usage: Used for cleaning steel utensils,dishes, pots, pans, ovens, Bar-B-Quegrills, glass, cutlery,sinks, kitchen andbathroom tiles and tubs etc.Pressure switchadjustmentPressure Switch Adjustment, Truma/Flo-Jetpump. (Normally Grey upper section withWhite lower section/valve housing)• All of the Truma/Flo-Jet pumps used bySwift are pre-set at 28psi + / -3psi.• To further adjust the pressure switchsetting, a cover cap must be first beremoved from the end of the pump toreveal a pressure adjusting screw, asshown in the photos. A maximum of 1/4turn clockwise or anti-clockwise, fromthe factory setting, is advised. Turning thescrew clockwise 1/4 turn will increase thepressure switch cut-out pressure, turningthe screw anti-clockwise will reduce thepressure setting.• Please note a second screw mountedbelow the cover cap is set in position withthreadlock, this should not be disturbed.Cover capPressure switchadjusting screwUltraflow WaterIntake HousingOperating instructionsRaise the lid, clean both the water socket andthe plug of the Intake Assembly.Plug the intake connector into the socket.Place the assembly into the water container,ensuring that it is fully submerged beforeoperating the system. The Dust cover is tostop contaminates falling into thewater container.To remove the Intake Assembly from the WaterIntake Housing. To remove, pull the lowertrigger and pull out the hose plug.Warning: Do not remove by pulling thehose. Please ensure that the lid is properlyclosed before driving!Routine maintenanceEnsure that the O-ring seal on the hose plugand the socket are free from dirt. To aid fittingof the plug assembly smear the O-ring withvegetable oil.NotesBefore winter storage the water systemmust be completely drained and the filtercartridge (only with the Ultraflow Filter Housing)removed. The filter hole may be sealed withthe filter cap.Clean the water system at the start and endof the season with sterilising fluid (see notesunder sterilising).If the pump fails to deliver water the most likelycause will be air in the system. Switch off thepump and shake the pump assembly in thewater. Then switch on again.SterilisingWhen cleaning the water system at the start orthe end of the season it is advisable to use asterilising fluid e.g. Chempro SDP or similar.Flush the system thoroughly to remove theeffective fluid traces.After sterilising the system at the start of theseason it is recommended that in the UltraflowFilter Housing a new filter cartridge should befitted.When water is first introduced, or the watersupply in the internal tank, or aquaroll, runsout, air will be present in the pipework. It isimportant that every tap is run to removeany air in the system before, for instance, theshower is used. Air left in pipework local to atap can act as an accumulator and affect theratio of hot and cold water flowing from othertaps or shower mixers in the system.System careAllowing water to freeze in the system mayresult in damage to the pump and plumbingsystem.Non-Toxic antifreeze for potable water may beused with Truma pumps. Follow manufacturersrecommendations.Do not use automotive antifreeze towinterize potable water systems.These solutions are highly toxic and maycause serious injury or death if ingested.services51


ultraflow waterwater faultsservicesSanitisingGuidance on cleaning portable water tanksand the water system in touring caravans.The water systems, and in particular storagetanks, in caravans are susceptible tocontamination by bacteria if care is not takenwith their use and cleaning. The symptomscaused by bacterial contamination are notpurely limited to gastro-intestinal diseases,but may also manifest themselves as ear,nose, throat, eye or skin infections. It istherefore important that you carry out thefollowing procedure prior to using the caravaneach time, even if you boil or filter all water youuse for drinking.Separate Water Containers1. All water remaining in the containershould be disposed of so that thecontainer is empty.2. The outside of the container shouldbe thoroughly cleansed and washeddown to remove any dirt, dust or othercontaminant. Water at a suitably hottemperature containing an appropriatedetergent is recommended forthis purpose.3. Water should be put in the container,swirled around, then emptied out.4. The container should then be totally filledwith water containing an appropriatesterilant solution and allowed to stand forthe recommended contact time(e.g. Milton for 15 minutes).5. The solution should be emptied fromthe container.6. The opening of the container shouldbe cleaned thoroughly with an appropriateprepared wipe impregnated witha sterilant.7. The container should be inverted whilststored overnight (if possible).8. The container must be filled with mainswater only and mains water only should beused for the above cleaning procedure.For Systems:1. Drain down the system (open all tapsto allow air in, enabling the system todrain quickly).2. Remove any water filters fitted, andreplace with a short length of hose orempty filter cartridge (this will ensure thefilter is not affected by the disinfectant/sterilant solution).3. Fill the system by using the pump with adisinfectant/sterilant solution (check thatthe solution at full strength appears atall taps/showers). Allow to stand for therecommended period of time.4. Drain the system completely.5. Thoroughly clean the outside of all taps/connectors with a cloth soaked in thedisinfectant/sterilant.6. Flush the system through with cleandrinking water until no traces ofdisinfectant/sterilant can be detected atany tap.7. Replace the filter.Suitable sterilising chemicals are available fromyour caravan dealer, accessory shop, chemistor home-brew shops. It is not, however,recommended to use bleach or sodiummetabisulphite.WATERFault Cause RemedyWater notflowing fromany tap whenoperated butpump runsPump doesnot runWater flowsfrom cold tapbut not fromhotFreshwater tank emptyPump wired in reversePipe inlet or outlet pipedisconnectedPump pipes restrictedby kinkingBlockage in pump inlet oroutlet pipeBlocked in-line filter ofpump filterAir leak in suction lineto pumpPump or tapincorrectly wiredPump fuse blownBattery disconnectedPump seized or overheatedPressure pump sensingswitch may have failedContacts may be faultyWiring connections maybe faultyFeed pipe to water heaterincorrectly connected to theheater outletBlockage in hot pipelineHeater inlet or outlet pipeskinked preventing flowHot tap not connectedHot tap failed or blockedHeater non-return valvejammedCheckCheck wiring, refer to pump manufacturersinstructionsCheck connectionsCheck pipes runCheck, starting inside freshwater tankDismantle and cleanCheck for bubbles.Refer to pump/tap manufacturers instructionsCheck wiring connection and then replace withfuse of correct ratingCheck connectionsRefer to pump manufacturers servicinginstructionsRefer to pump manufacturers servicinginstructionsCheck contacts in plug and socket are cleanand making contactCheck wiring connectionsRefer to installation instructionsDisconnect pipes and inspect.Check and re-route if necessary.Check pipe and connect where required.Disconnect and inspect.Refer to dealer.services529. On no account should garden hoses beused to fill water tanks.53


water faultsgas schematicservicesWATERFault Cause RemedyWater flows Cold water pipe kinked Check and re-route if necessaryfrom hot preventing flowtap but hasBlockage in cold pipe line Disconnect pipes after 1st connector andreduced flowcheck up to tapfrom coldCold tap not connectedCold tap failed or blockedRefer to installation instructionsDisconnect and inspectReduced flowfrom both hotand cold tapsReduced flowfrom either tapIf pump motorruns steadilyand will notstopBattery condition lowcausing pump torun slowlyIf new taps have been fittedthey may be restricting flowPump needs servicingPartially blocked pump filteror in-line filter, if fittedPump outlet pipe kinkedrestricting flowWater leakPipe kinking restricting flowBattery voltage may betoo low (below 10.5 volts)Pressure Switch settingproblemCheck battery state of charge,refer to electrical supply noteDisconnect and check that they have at least1/4” (6.3mm) boreRefer to pump servicing instructionsDismantle and clean if necessaryCheck and re-route if necessaryCheck all water connectionsCheck and re-route if necessaryCheck that there is water in the containerAdjust switch and/or re-charge batteryCheck all connections in pipework.Adjust settings.Typical gas schematic drawingNote: Depending on the caravan model, the gas isolation tap for the water heater maybe located close to the appliance.services5455


gastypes of gasservicesGasGeneral informationGas BottlesBottled Liquified Petroleum Gas (LPG) is themost convenient portable source of fuel foryour caravan. Make sure that heating andcooking appliances and the gas cylinders areswitched off before you move the caravan.Regularly check flexible gas hose, joints andconnections for tightness.Finally make sure that each gas appliance isworking efficiently to the recommendations ofthe appliance manufacturers.Only use gas bottle cylinders that are locatedwithin their dedicated position within the frontgas bottle housing, never extend hose - hoselengths must not exceed 400mm.DuoControl (Model Specific)Gas HosesA high pressure hose must be used with thenew style regulator (Fig B) to connect to thegas bottle.Cylinder compartmentAll cylinder compartments have two universalplastic mouldings fitted to the floor of thecompartment that are designed to fit both steeland BP Gas Light cylinders and two universalsupport cradles with straps for retaining thebodies of the cylinders at mid to high level andtwo universal support cradles with straps forretaining the bodies of the cylinders at mid tohigh level.servicesRegulatorYour caravan is supplied with a wall mountedgas regulator plumbed inside the gas bottlecompartment. The regulator and all applianceswork at a harmonised 30mb pressure, whichwork with Butane and Propane gas.Your caravan is supplied with a stainless steelpropane hose to connect to a propanegas bottle.Pressure regulation system in this vehicle hasa fixed working pressure of 30 mbar with aflow rate of 1.5 kg/h and complies with therequirements of EN 12864 annex D.Note: Regulator valves and bottle valvesshould always be in the ‘OFF’ position whentowing and storage.WARNING: When leaving the caravan forany period of time or storage always turn offthe gas at the gas cylinder.The DuoControl combines the gas pressureregulator and the changeover valve in one unitfor operation as a two-cylinder system. Whenthe operating cylinder is empty, DuoControlautomatically changes over to the reservecylinder.• Combines a gas pressure regulator and achangeover valve in one unit• Automatically switches over to thereserve cylinder• Complies with EN 13786Fig B Gas regulatorLPG bottles i.e. Propane, Butane andCamping Gaz cylinders all have varyingbottle adaptor connections. The Swift Groupprovides a stainless steel propane hose for usewith propane gas bottles. It is important tocheck you have the correct hose and adaptorto suit your gas bottles. Push on hoses are nolonger permitted under the new regulations,The new high-pressure hoses have threadedconnections and must be securely attached tothe regulator and to the gas bottle.Ensure that there is a constant rise in theflexible gas hose between the gas bottle outletand the regulator elbow.WARNING: Inspect flexible gas hose(s)regularly for deterioration and renew asnecessary with the approved type, in anycase no later than 5 years after the date ofmanufacture marked on the hose.WARNING: Ensure hoses do not becomeentangled in door mechanism.Types of gasPropanePropane is supplied in red, or partly redbottles which have a female left hand threadedconnector.Scandinavian countries use the sameconnector.Germany and Austria supply propane with amale connection.Propane will work at temperatures as low as-40°C and is therefore suitable for all wintercaravanning.ButaneButane is supplied in the U.K. in green orblue bottles.All these have a male left hand threadEXCEPT for Camping Gaz which has a specialfemale right hand thread and Calor 7kg and15kg and aluminium bottles which have aspecial clip-on connection.Continental bottles usually have a male lefthand thread similar to but not identical withU.K. butane.Butane is only suitable for use at temperaturesdown to 2°C and will not work below that.5657


gas safetyservices58Gas safety adviceWARNING: If you smell gas or suspect aleak or in the event of a fire and if it is safe todo so, isolate the gas appliances and turnoff the gas bottles at the regulator. Evacuatethe caravan and ventilate. Seek professionaladvice as to the cause of the leak.WARNING: Inside outlet sockets shallonly be used with dedicated appliancesi.e. equipment supplied with the Touring<strong>Caravan</strong>. No gas appliances shall be usedoutside when connected to an inside socketFacts about LPG• LPG is not poisonous.• Bi-products are harmless.• There is danger if all air and oxygenwere excluded.• (Ventilation holes must be kept clearat all times).• LPG has been given a smell by themanufacturers in order to identify leaks.Awning Spaces LPG Appliance ExhaustThere is no danger of pollution of an enclosedawning space by the LPG exhaust from arefrigerator venting into it, as awning spacesare generally well ventilated.Space heaters may produce sufficient exhaustto pollute the awning space, if it is totallyenclosed, from a general comfort, smell andhygiene point of view. In the extreme casethere could be a build up of carbon dioxide toa dangerous level.<strong>Caravan</strong> owners are advised to allow somefresh air circulation in the awning space whensuch appliances are in use.Precautionsa) Never look for a leak with a match. Alwaysuse a soap solution or its equivalent whentesting connections. Do not operate anyelectrical apparatus whatsoever, especiallylight switches. If the leak is not obvious,the caravan should be evacuated andqualified personnel consulted.b) Avoid naked lights when connecting orchanging a cylinder.c) Check the flexible hose frequently.d) The gas is heavier than air and thereforesinks to the lowest point.e) Keep bottle gas containers outside (andprotected against frost). If they must bekept inside make sure they are well awayfrom heat.WARNING: Do not use appliances with adifferent working pressure to 30mbar.WARNING: Maintain adequate spacing ofcombustible materials from sources of heat.WARNING: Do not use independentportable gas appliances inside the vehicle.Cookers shall not be used as heatersWARNING: A BBQ point inlet valve, if fitted,must only be used for the connection ofportable LPG appliances.Always read individualappliance instructionsConnectionEnsure that the gas regulator hose is correctlyconnected to the gas cylinder in gas bottlecompartment and that the hose connectionis tight.Gas bottles must be fully located, seated atthe base of the bottles and restrained by thestrap provided in the dedicated compartmentposition.Straps are positioned to suit 6kg and7kg bottles.WARNING: If using cylinders other thanthose recommended, the user must ensurethese are adequately supported, ventilationopenings must not be obstructed andthe cylinders must not cause damage toother fixtures and fittings located in thecompartment.Open ended gas hoses must always beprotected from dirt and insects.Before turning on the gas supply at theregulator, ensure that all gas operatedequipment in the caravan is turned off.All gas equipment (except barbecue and somewater heaters) is supplied through a centralGas Manifold System which has individualisolation taps for each appliance (Fig A), asfollows:Fig. ARED - Water HeaterWHITE - Space HeaterBLUE - FridgeGREEN - OvenNote: the external barbecue point is fed fromthe main feed through a built in integratedisolation valve. See schematic layout for details(page 55).NOTE: In some installations the water heateris fitted with a separate isolation valve.VentilationONOFFAll ventilation complies with BSEN 721 andvents should not be obstructed in any manneras this could lead to insufficient fresh air. Inthis case the confined atmosphere becomesdepleted of oxygen which leads to theformation of the highly poisonous gas ‘carbonmonoxide’. Carbon Monoxide is odourless,colourless and tasteless and will rapidly causeunconsciousness and death with little or nowarning prior to collapse.THERE IS NO DANGER WHEN ADEQUATEVENTILATION IS PROVIDED. KEEP SCREENSOR GRILLS CLEAN AND FREE FROM DUSTRoof-mounted Flue installationsAll flue installations should be inspectedonce a year throughout their length forcorrosion. Flues should be replaced if anysign of perforation is found. Ensure that thereplacement is of an approved type.Thermal insulation heatingYour caravan has been designed andmanufactured to a grade 3 thermal insulationand heating level for specific climaticconditions and tested according to theprocedure in EN1645-1.The classifications are as follows:Grade 1A caravan with an average thermaltransmittance (u) that does not exceed1.7w/(m2k).Grade 2A caravan with an average thermaltransmittance (u) that does not exceed1.7w/(m2k) and which can achieve an averagetemperature difference of at least 20k betweeninside and outside temperatures when theoutside temperature is 0°C.Grade 3A caravan with an average thermaltransmittance (u) that does not exceed1.2w/(m2k) and which can achieve an averagetemperature difference of at least 35k betweeninside and outside temperatures when theoutside temperature is -15°C.services59


gas faultselectrical systemservices60GasFault Cause RemedyHob doesnot lightOven doesnot lightSpace heaterwill not light.Fridge doesnot lightWater heaterdoes not lightNo gasAir in pipeNo gasAir in pipeNo gasOver gassedAir in pipeNo gasAir in pipeNo gasAir in pipeFuse cover fitted.Check level of gas in bottleCheck gas bottle valve is onCheck gas taps are onPurge systemRefer to hob manufacturers instructionsCheck level of gas in bottleCheck gas bottle valve is onCheck gas taps are onPurge systemRefer to oven manufacturers instructionsCheck level of gas in bottleCheck gas bottle valve is onCheck gas taps are onCheck exhaust outlet is clearTurn off appliance, wait 2 minutes and try againPurge systemRefer to space heater or boiler manufacturersinstructionsCheck level of gas in bottleCheck gas bottle valve is onCheck gas taps are onPurge systemRefer to fridge manufacturers instructionsCheck level of gas in bottleCheck gas bottle valve is onCheck gas taps are onPurge systemRefer to water heater manufacturers instructions.Remove cover and wait 2 minutesthen re-attemptThe Electrical systemGeneral InformationIt is strongly advised that the mains installationis inspected periodically to ensure safeuse. The IET (BS7671) wiring regulationsrecommend that mains installations in touringcaravans are re-inspected every 3 years.The National <strong>Caravan</strong> Council lists thequalifications necessary to perform thisinspection, but an NICEIC approved contractoris probably the first choice.On arrival at the campsite• Disconnect hitch and 13 pin plug from thetowing vehicle.• Place the 13 pin plug in the holderprovided to prevent damage.13 pin plug example• Check the suitability of the supply,is it AC or DC, is the voltage andfrequency correct.• Ensure that there is a proper earth(3 pin socket outlet).• If in doubt consult site staff.• Make sure that the supply from the site isswitched off.• Make sure that the charger switch on thePSU is switched off.• Lift the cover on the electricity inlet on thecaravan, and insert the connector on theflexible supply cable.• At the site supply point, connect the otherend of the supply cable to this using thesocket provided.• Switch on the main switch at the sitesupply point.CARE POINT: It is good practice to test theRCD (Residual Current Device) in the PSUbefore switching on. There is a test button onthe RCD to test the lever, put the lever in theup position (on) before testing.CARE POINT: As with the RCD it is goodpractice to check the Miniture Circuit Breaker(MCB) in the PSU. Switch all to the on position(lever up). If any do not stay up then there isa fault.On departure from the campsite• Switch off supply from the site, disconnectthe cable at both ends.• Switch off RCD.Warning: current consumption in thecaravan must not exceed 16 amps or thepitch permitted maximum if this is less than16 amps.overseas connection• Connection to a mains voltage overseasrequires particular attention.• Overseas supplies can be ofreverse polarity.• Reverse polarity results in equipment notnecessarily being isolated when turned off,reverse polarity indicator on the PSU willlight in the event of reverse polarity.• The only sure way to make equipment safeis to unplug it.• It is useful to have a means of checkingpolarity when overseas.• If it can be achieved then connect live tolive, and neutral to neutral to achieve fullelectrical protection.WARNING: Never allow modifications ofelectrical or LPG systems and appliancesexcept by qualified persons.services61


wiring of mains connecting cable230v mains electrical equipmentservices62Wiring of connecting cable and caravan mains inletPITCH SUPPLYOUTLETVIEW OFVIEW OFVIEW OFVIEW OFTERMINALS SOCKET TUBESPINSTERMINALSREDBLACKLIVENEUTRAL NEUTRAL LIVEBLUELIVENEUTRALNEUTRALBROWNLIVEEARTH EARTHEARTHEARTHGREEN &YELLOWYELLOW & GREENFLEXIBLE WIRING FIXED WIRINGLIVE REDLIVE BROWNFLEXIBLE 3 CORE CABLE 2.5mm 2NEUTRAL BLACKNEUTRAL BLUEEARTH GREEN & YELLOWEARTH GREEN & YELLOWVIEW OFVIEW OFVIEW OFVIEW OFTERMINALS SOCKET TUBESPINSTERMINALSBLUELIVENEUTRAL NEUTRAL LIVEBLUENEUTRALBROWNNEUTRALLIVEBROWNLIVEEARTH EARTHEARTHEARTHGREEN &YELLOWYELLOW & GREENCABLE COUPLERThe legal length of the mains inlet cable is 25 ± 2 metres. When in use it must be fully uncoiled and protected from traffic.230V mains electricalequipment powerconsumptionNote: It is possible that the 230v mainselectrical equipment may not all operatesimultaneously. A typical UK site mains hookup point provides a maximum output of 10amps and on some continental sites theavailable output may be as low as 5 amps. Ifyour loading exceeds the site supply it maytrip the site circuit breaker. Please check theavailable mains supply with your site operator.Similarly loadings on each circuit breakerwithin the caravan should be observed. Alabel positioned close to the MCB’s (MinitureCircuit Breakers will identify which applianceswithin the caravan are fed from which MCB.Consulting the typical appliance consumptionfigures table in conjunction with this label, willgive an indication of which appliances can,and cannot, (site supply allowing), be operatedsimultaneously.services63


typical appliance consumption figuresservices64Typical appliance consumption figures230 Volt 12 Volt LP GasAppliance/ ItemWatts Amperes Watts Amperes grams/hourThetford Refrigerator 140 / 200 W 0.6 / 0.9 amp Only when towing 13 g/hAlde 3010 Heating System 1050 / 2100 W 4.6 / 9.1 amp 12W 1.0 amp 245 - 460 g/hTruma Space Heater 500 W / 1000 W / 2000 W 2.2 / 4.3 / 8.5 amp 12 W 1.0 amp 30 to 280 g/hTruma Ultrastore Water heater 850 W / 1300 W 3.7 / 5.6 amp Not applicable 120 g/hMicrowave (factory fit) 1000 W 4.3 amp Not applicable Not applicableCooker hob burners Not applicable Not applicable 70 - 161 g/hCooker Electric Hotplate 850W 3.7 amp Not applicable Not applicableGrill Not applicable Not applicable 117 g/hOven Not applicable Not applicable 125 g/hBattery Charger 690 W 3.0 amp Not applicable Not applicable12V Lighting (based on 10 W bulb) Not applicable 10 W 0.8 amp Not applicablePressure switched pump Not applicable 48 W 4.0 amp Not applicableNote: These are approximate figures for guidance only.


electricsEC400/EC450 Power Control System......................................................................................... 66Control Panel Operation ........................................................................................................... 69Residual Current Device & Miniature circuit breakers.................................................................. 70Battery charger.......................................................................................................................... 71Leisure Battery .......................................................................................................................... 7112 Volt DC Fuses........................................................................................................................ 73Electrical faults............................................................................................................................77Technical Data & Approvals ....................................................................................................... 80Thetford battery box ................................................................................................................ 82Battery installation .................................................................................................................... 83Solar panel connection point ..................................................................................................... 84Generator usage ...................................................................................................................... 84Habitation relay..........................................................................................................................85Exterior 230v socket....................................................................................................................85electrics65


EC450/EC455 power control systemelectricsEC400/EC450 Powercontrol system1. IntroductionThis section of the handbook will guide youthrough the operation of the electrical system.Further technical details are contained insection 3 or in the supporting dealer technicalmanual available from www.sargentltd.co.ukFor the safe operation of all electricalequipment within your Leisure Vehicle it isimportant that you read and fully understandthese instructions. If you are unsure of anypoint please contact your dealer / distributorfor advice before use.The system has a number of key componentsthat you will need to be familiar with beforeattempting to use the system, these are:• The EC400 / EC450 series PowerSupply Unit (PSU) - a combined mainsconsumer unit and 12V controller locatedin the front locker or bed box area.On locker mounted caravan versions thisunit also contains the provision for theRadio/CD head unit. The EC400 / EC450series of power supply units include theEC400 range (horizontal units) and theEC450 range (vertical units), further detailsare contained later in this document.• The EC400 / EC450 series ControlPanel (CP) - a remotely located usercontrol panel used to turn circuits onand off and to display battery and watertank information. This panel uses simplestraightforward controls and reliable datacommunication to the PSU.• Road Light Fuse Box - This small unit,which is unique to caravans, is located inthe front bed box. The unit houses fusesfor the road lighting circuits and suppliesfrom the tow vehicle, and also hasconnectors for the optional alarm systemand Automatic Trailer Control (ATC) unit.2 Using the SystemThe PSU is located in the front offside lockerarea or front bed box in caravans.2.1 Power Supply Unit - ModelsA number of different PSU versions are usedwithin the system. The operation of eachmodel is very similar and is detailed below.EC400 Sprite/Challenger Sport& Eccles Sport2.2 Power Supply Unit - Component Layout230V ComponentsRed indicator – Reverse polarity indicator, lights up whenthe 230V supply polarity is reversed.Green push switch – Charger switch, this switch turns the12V battery charger on or off. “In” is on “out” is off.Amber push switch – Space heater switch, this switchturns the 230V supply to the space heater / combinationheater / central heating system on or off. In is on out is off.Clear push switch – Water heater switch, this switch turnsthe 230V supply to the separate water heater on or off. Inis on out is off.Note, If the vehicle contains a combined space &water heater then this button is not used.electricsEC450 Challenger/Conquerer/Eccles & EliteBlack lever switch, far left – Residual Current protectionDevice (RCD) and main 230V on / off switch.Yellow button, far left – RCD test button.Red lever switches, right – 3 x 10A Miniature CircuitBreakers (MCB). Please note that installations witha 3KW Alde heating system will have 2 x 10A and1x16A MCB’s.12V ComponentsBlack push switch, far left – System shutdownswitch, this switch turns the power controlsystem on or off. In is on out is off.Yellow push button, top right – Select button,this button is used to scroll through the displayitems on the LCD screen.Red push button, bottom right – Set button,this button is used to change the setting of thedisplayed item on the LCD screen.12V DC circuit protection fuses.Fuse number 1 is top left;Fuse number 14 is bottom, right.See section 3.5 for full fuse allocation details.6667


EC450/EC455 power control systemelectrics2.3 Activating the SystemThe EC400 / EC450 system has a shutdownfeature that should be used when the vehicle isin storage or is not being used for long periodsof time. This allows the leisure electronicsto be turned off when not required to savebattery power. When in the off state the alarmand tracking system supplies are still active,most other supplies are turned off.Before using the system please ensure theshutdown switch is in the system on position(button in).2.4 Connecting to the Mains 230V supplyand Safety checksFor your safety it is IMPORTANT that youfollow these connection instructions each timeyour Leisure Vehicle is connected to a mainssupply. This section assumes that the systemis complete and that a Leisure battery hasbeen installed (see 3.4).A) Ensure suitability of the Mains Supply.Your Leisure Vehicle should only beconnected to an approved supply thatmeets the requirements of BS7671 orrelevant harmonised standards. In mostcases the site warden will hold informationregarding suitability of supply. If using agenerator you also need to comply withthe requirements / instructions suppliedwith the generator.Please note that some electronicgenerators may not be compatible withyour leisure system. Further generatoroperational information is containedelsewhere in this manual.B) Switch the PSU internal PowerConverter OFF. Locate the green‘Charger’ power switch on the PSU andensure the switch is in the off position(button out) before connection to themains supply.C) Connect the Hook-up Lead. Firstlyconnect the supplied hook-up lead(orange cable with blue connectors) to theLeisure Vehicle and then connect to themains supply.D) Check Residual Current Deviceoperation. Locate the RCD within thePSU and ensure the RCD is switchedon (lever in up position). Press the ‘Test’button and confirm that the RCD turnsoff (lever in down position). Switch theRCD back to the on position (lever in upposition). If the test button failed to operatethe RCD see section 3.10.E) Check Miniature Circuit Breakers.Locate the MCB’s within the PSU(adjacent to the RCD) and ensure they areall in the on (up) position. If any MCB’sfail to ‘latch’ in the on positionsee section 3.10.F) Turn the PSU ON. Locate the black‘Shutdown’ button and ensure it is in theon position (press button in). Locate thegreen ‘Charger’ switch on the PSU andturn to the on position (press button in).The charger switch will illuminate whenturned on.G) Check correct Polarity. Locate the‘Reverse polarity’ indicator on the PSU andensure that the indicator is NOT illuminated.If the indicator is illuminatedsee section 3.10.H) Check operation of equipment. It isnow safe to operate the 12v and 230vequipment.2.5 Control Panel - Component LayoutDepending on your type of caravan the controlpanel will vary in specification.Not all features are present in all vehicles.Please refer to the following diagrams toidentify your control panel.Leisure batteryvoltage gaugeFresh waterlevel gaugeTank fill on/off button2.6 Control Panel Operation• Power Button. Press the power button toturn the leisure power on. Press the buttonagain to turn the power off. The adjacentLED will illuminate when the power ison, and also the voltage of the selectedbattery will be displayed on thevoltage gauge.• Pump Button. With the power on, pressthe pump button to turn the water pumpon. Press the button again to turn thepump off. The adjacent LED will illuminatewhen the pump is on, and also the levelof the water tank will be displayed on thewater gauge.• View Levels. To display the batteryvoltage levels and the water tank levels onthe control panel gauges, press the levelsbutton. The display will remain illuminatedfor 10 seconds. It is possible to lock theEC451 - <strong>Caravan</strong>s with water tanksMains supply& charger onWater pumpon/off buttonLeisure batteryselected LEDPower on/off buttonVehicle batteryselected LEDView levels button,press to showbattery & tank levelsEC442 - <strong>Caravan</strong>s without water tanksVehicle batteryselection buttonVehicle batteryvoltage gaugedisplay ‘on’ to allow continuous display.This can be achieved by pressing andholding the view levels button for 2-3seconds until you hear a beep. To turnthis locked feature off, either press andhold the view levels button again for2-3 seconds or turn the power off andback on.• Battery Select. By default, the leisurebattery is selected as the power sourceif no mains supply is present, or as thebattery to be charged when the mainssupply is available. To change the selectedbattery, press the vehicle battery selectbutton. The selected battery is indicatedby an LED adjacent to the caravan or carlogo.• Mains on indication. When connectedto a 230v supply the LED with a “lightningstrike” shown will be illuminated.electrics6869


EC450/EC455 power control systemelectrics• Charging when the vehicle engineis running. When the vehicle engine isrunning both the vehicle battery and theleisure battery LED’s will flash in unison toindicate that they are connected togetherand are being charged by the vehicle.• Tank Fill Button. For some caravans, withthe power on, press the tank fill buttonto turn the external filler pump on or off.Please ensure you switch the fill button offwhen the external tank is empty to preventdamage to the pump.3.1 Residual Current Device & MiniatureCircuit BreakersResidual CurrentDevice (RCD)RCDTe stbuttonMiniature CircuitBreakers (MCB’s)The following table shows the rating and circuitallocation for the three MCB’sMCB Rating Output wire colour Description1 10 Amps White 230v Sockets2 10 Amps White(Yellow for heaterExtra 230v Sockets /Space Heater2 16 Amps Yellow Alde heating (EC470 PSU Only)3 10 Amps Black(Blue for water heater)Fridge / Water Heater /12v Charger (internally connected)electrics2.7 Operation while drivingThe EC400 / EC450 system is designed toshutdown parts of the system while the engineis running. This is to meet Electro MagneticCompatibility (EMC) regulations and to ensurethe safe operation of the caravan. This isindicated by the two battery LED’s flashingtogether.Please ensure the system shutdown switchon the PSU is in the “on” (button in) positionbefore driving (see 2.3). This will ensure theelectronic system is active and will thereforebe able to control the charging process,supply the refrigerator and monitor othersystem circuits.3 System Technical InformationThe following section provides further technicalinformation relating to the electrical system.You can also access the supporting technicalmanual from www.sargentltd.co.ukThe Residual Current Device (RCD) is basicallyprovided to protect the user from lethal electricshock. The RCD will turn off (trip) if the currentflowing in the live conductor does not fullyreturn down the neutral conductor, i.e. somecurrent is passing through a person down toearth or through a faulty appliance.To ensure the RCD is working correctly, thetest button should be operated each time thevehicle is connected to the mains supply (seesection 2.4)The Miniature Circuit Breakers (MCB’s)operate in a similar way to traditional fuses andare provided to protect the wiring installationfrom overload or short circuit. If an overloadoccurs the MCB will switch off the supply. Ifthis occurs you should investigate the cause ofthe fault before switching the MCB back on.3.2 Battery ChargerThe EC400 / EC450 system incorporates anintelligent three-stage battery charger / powerconverter.During stage 1 the battery voltage is increasedgradually while the current is limited to start thecharging process and protect the battery. Atstage 2 the voltage rises to 14.4V to deliver thebulk charge to the battery. When the batteryis charged, the voltage is decreased at stage3 to 13.6V to deliver a float charge to maintainthe battery in the fully charged state. Thecharger can be left switched on continuouslyas required.The battery charger / power converter alsoprovides power to the leisure equipmentwhen the mains supply is connected. Thismodule supplies DC to the leisure equipmentup to a maximum of 25 Amps (300 Watts),therefore the available power is distributedbetween the leisure load and the battery,with the leisure load taking priority as per thefollowing example:Lesiure Load5A10A15A20AAvailable powerfor batterycharging20A15A10A5AWARNING: Under heavy loads the Chargercase may become hot. ALWAYS ensure theventilation slots have a clear flow of air. Donot place combustible materials against /adjacent to the Charger3.3 Leisure BatteryA) Type / SelectionFor optimum performance and safety itis essential that only a proprietary brandLEISURE battery is used with a typicalcapacity of 75 to 120 Ah (Ampere / hours). Anormal car battery is NOT suitable.This battery should always be connectedwhen the system is in use. The PSU isconfigured to work with standard lead acidleisure batteries, and in most cases is alsocompatible with the latest range of AbsorbedGlass Matt (AGM) batteries. Before fittingnon-standard batteries please check that thecharging profile described in 3.2 is suitable forthe type of battery by referring to the batterydocumentation or battery manufacturer.The battery feed is fitted with an inline fusebetween the battery and the electrical harness,and is usually located immediately outside thebattery compartment or within 500mm of thebattery. The maximum rating of this fuse is20A per battery. If a single battery is fitted toa motorhome, this fuse may be increased to40A, however if two batteries are fitted eachbattery should be fused at a maximum of 20A.7071


EC450/EC455 power control systemelectricsB) Installation & RemovalAlways disconnect the 230v mains supplyand turn the PSU green charger switch to theoff position (button out) before removing orinstalling the battery.When connecting the battery, ensure that thecorrect polarity is observed (black is negative[-] and red is positive [+]) and that the terminalsare securely fastened. Crocodile clips must notbe used.WARNING: Explosive gases may be presentat the battery. Take care to prevent flamesand sparks in the vicinity of the battery anddo not smoke.C) Operation / ServicingUnder normal circumstances it should notbe necessary to remove the battery otherthan for routine inspection of the terminalsand “topping up” of the battery fluid whereapplicable. Please see instructions suppliedwith the battery.Note: Do not over discharge the battery.One of the most common causes ofbattery failure is when the battery isdischarged below the recommendedlevel of approximately 10v. Discharginga battery below this figure can causepermanent damage to one or more of thecells within the battery.To prevent over discharge, the EC400-450system incorporates a battery protect circuitthat warns the users and then disconnects thebatteries when they fall below set values.If the power is turned on and the leisurebattery level falls below 9V a warning beep willbe heard and the leisure battery gauge 10VLED will flash. To cancel the warning, pressthe levels button.If the power is turned on and the vehiclebattery level falls below 10.9V a warning beepwill be heard and the vehicle battery gauge10V LED will flash. To cancel the warning,press the levels button.These warnings will not be repeated unless thepower switch is turned off and on again. Thisis to ensure the warning does not become anuisance.Battery Voltage cut off Action after cut off NotesVehicle 10.9v Battery selection is changedfrom Vehicle battery toLeisure battery. If the leisurebattery is below 9v then afurther warning will occur(see below).This cut off level is designedto protect the vehicle batteryfrom over discharge. The10.9v level ensures thereis sufficient power in thebattery to run the vehicleelectronics and start thevehicle. This cut off onlyapplies to power drawn fromthe battery by the leisureequipment; it will not protectthe battery if you leavevehicle circuits switched on,such as the road lights.Leisure 9v Power is turned off This is an emergency cut offlevel to protect the batteryfrom severe damage. Youshould not rely on thiscut off level during normaloperation, but manage yourpower consumption to adischarge level of 10v.This cut off only appliesto power drawn fromthe battery by the leisureequipment that is controlledby the control panel powerswitch; it will not protectthe battery from dischargeby permanently connectedequipment.electrics3.4 12 Volt DC FusesWARNING: When replacing fuses alwaysreplace a fuse with the correct value.NEVER replace with a higher value / ratingas this could damage the wiring harness.If a replacement fuse ‘blows’ do not keepreplacing the fuse as you could damage thewiring harness. Please investigate the faultand contact your dealer.7273


EC450/EC455 power control systemelectricsThe following table shows the fuse allocationfor the 15 fuses fitted to the PSU. Please notethat fuses are dependant on PSU versions, sonot all fuses may be present.The following table shows details of the fuse(s)located at the Road Light fuse box, on thefront wall inside the front bed.Fuse Rating Fuse colour DescriptionelectricsFuse Rating Fuse colour Description1 20 Amps Yellow Fridge Supply 12V1 20 Amps Yellow Not used in caravan application2 5 Amps Tan Left Hand Tail Lights2 15 Amps Blue Not used in caravan application3 5 Amps Tan Right Hand Indicators3 7.5 Amps Brown Not used in caravan application4 5 Amps Tan Fog Lights4 15 Amps Blue Not used in caravan application5 Spare location5 10 Amps Red Extractor Fans / CombinationHeating Systems6 10 Amps Red 12V Sockets / TV Amp / Radio(caravan radio supply)7 10 Amps Red Front Internal Lighting8 10 Amps Red Water Pumps / Toilet6 20 Amps Yellow Car Battery Supply 12V7 5 Amps Tan Right Hand Tail Lights8 5 Amps Tan Left Hand Indicators9 7.5 Amps Brown Stop Lights10 5 Amps Tan Reverse Lights9 15 Amps Blue Not used in caravan application10 10 Amps Red Not used in caravan application11 10 Amps Red Bathroom lights12 5 Amps Tan Electronics / Fridge / Alarm13 5 Amps Tan Oven Ignition / Water Heater (whereapplicable / Separate water heater)14 10 Amps Red Rear Internal Lights15 25 Amps White Charger (fitted internally to PSU)The following table shows details of the fuse(s)located at the Leisure battery. See also 3.3AFuse Rating Fuse colour DescriptionBattery 1 20 Amps Yellow Fuse remotely located near battery3.5 System Status and ConfigurationdisplayOn the EC449 PSU, the unit contains an LCDdisplay and two control buttons that allowsystem information to be viewed or settingschanged.Press the top yellow ‘select’ button to changethe item being viewed. Press the bottom red‘change’ button to change the setting. Bothbuttons work on a continuous loop, so ifyou want to return to an item or setting keeppressing the button until the required item isreached.3.6 Water System Operationuser when the fresh water level drops below25% or when the waste water level reaches100%. If the water pump power is turned onand the fresh water level drops to below 25%a warning beep will be heard and the freshgauge empty LED will flash. To cancel thewarning, press the levels button.If the water pump power is turned on and thewaste water level rises to full (100%) a warningbeep will be heard and the waste gauge fullLED will flash. To cancel the warning, pressthe levels button. These warnings will not berepeated unless the water pump power switchis turned off and on again.This is to ensure the warning does not becomea nuisance.The control panel pump button operates theinternal (onboard) water pump. This pumpwill draw water from the internal (onboard)water tank (if fitted) or the external water inlet,depending on the position of the manualsupply selector valve.The system also incorporates a separatepowered water inlet that can be used with anexternal filler pump to fill the internal (onboard)water tank (if fitted).7475


EC450/EC455 power control systempower control system faultselectrics3.7 Warnings and AlertsIf the vehicle engine is started whilst thecaravan is connected to the 230v supply, awarning beep will be heard. This is to warnyou to remove the 230v supply before drivingaway.When the vehicle engine is running both thevehicle battery and the leisure battery LED’swill flash in unison to indicate that they areconnected together and are being charged bythe vehicle.Low water level and waste tank, if the freshwater level drops to below 25% a warningbeep will be heard and the fresh gauge emptyLED will flash. To cancel the warning, press thelevels button. If the waste water level rises tofull (100%) a warning beep will be heard andthe waste gauge full LED will flash. To cancelthe warning, press the levels button.Low voltage warning and cut off, if the poweris turned on and the leisure battery level fallsbelow 9V a warning beep will be heard and theleisure battery gauge 10V LED will flash. Tocancel the warning, press the levels button. Ifthe power is turned on and the vehicle batteryis selected (being used) and the level fallsbelow 10.9V a warning beep will be heard andthe vehicle battery gauge 10V LED will flash.To cancel the warning, press the levels button.3.8 Common Fault TableFault Possible Cause Proposed FixNo 230 voltoutput from PSUConnecting lead betweenthe site and Leisure Vehiclenot connectedCheck and connect lead as per 2.4CelectricsReverse Polaritylight is illuminatedon PSURCD switched off Reset RCD as per 2.4DRCD not operating correctlyMCB switched offNo or deficient supplyfrom siteOther faultMains Supply reversed?Check supply polarity; if the RCDcontinues to fail contact your Dealer asthere is probably an equipment or wiringfault.Reset MCB by switching OFF (downposition) then back ON (up position), if theMCB continues to fail contact your Dealeras there is probably an equipment orwiring fault.Contact site Warden for assistanceContact your DealerThe reverse polarity light is designedto illuminate when the Live and Neutralsupply has been reversed / crossedover. If the light illuminates there is aproblem with the site supply or the cableconnecting the supply to your vehicle. Thelight is designed to work on UK electricalsupplies (where the neutral conductor isconnected to earth at the sub station).If you are using your vehicle outside theUK this light may illuminate when no faultexists. In these cases consult the sitewarden for advice.7677


power control system faultselectrics3.8 Common Fault TableControl PanelProblemsGenerator being usedControl Panel has no display12v Power turns off‘The Reverse Polarity warning light ison when using my Generator’. This isa normal side effect when using sometypes of generator. Instead of connectingthe neutral conductor to earth, somegenerators centre tap the earthconnection making both neutral andlive conductors 110v above earth. This110v difference causes the neon polarityindicator to illuminate. In most cases it isstill safe to use the generator, but pleaseconsult the generator handbook forfurther information.Check batteries and fuses, turn PSUshutdown switch and charger switch onand ensure mains supply is connected.Check control panel connecting lead atPSU and behind Control Panel.Contact your DealerBattery protect feature has operated toprotect the Vehicle battery and or theLeisure battery. See 3.4CNo 12 volt outputfrom PSUNo 230v supplyCharger not switched onBattery not connected and /or chargedPower button on control panelnot switched to onBattery flat /Battery fuse blownFuse blownEquipment switched off /unpluggedPSU overheated / autoshutdown operatedOther faultCheck all aboveTurn charger switch on, switch willilluminateInstall charged battery as per 3.4Turn power on at control panelRecharge battery, check fuses, checkcharging voltage is present at batteryCheck all fuses are intact and the correctvalue fuse is installed as per fuse tableCheck equipment is switched on andconnected to the 12v supplyReduce load on system. Allow PSU tocool down. PSU will automatically restartwhen cool.Contact your DealerPump not working Fuse blown Replace fuse with correct value as perfuse table.electricsControl Panel locked /erratic functionEngine has been started, all equipmenthas been disconnected to meet EMCrequirements. See 2.7Observe control panel handlinginstructionsControl panel software may havecrashed. Reboot control panel by turningoff the PSU isolate switch. Wait 30seconds then turn the switch back on.Pump turned offSetting incorrectTurn pump on by pressing the pumpbutton at the control panel.Both the internal and external pumpfeeds are controlled from the controlpanel. To alter the setting of the pumpswitch see section 3.8Ensure the setting matches your desiredrequirement.3.11 Contact detailsSargent Electrical Services Limited, provide atechnical help line during office hours. Pleasecontact 01482 678981 if you require technicalhelp. For out of hour support please refer tothe tech support section of the Sargent website www.sargentltd.co.uk7879


power control system faultselectrics4 Technical Data & Approvals4.1 <strong>Caravan</strong> Equipment –EC440,445,448,449 PSU & EC441,442,443,446,447,451 Control PanelOutline SpecificationINPUT 230v 230 Volts / 0 to 16 Amps + / - 10%OUTPUT 230vRCD protected, 3 x MCBoutputs of 10ASeparate switched channelsfor water heater, spaceheater and charger4.2 ApprovalsSystem: BSEN 1648-1, BSEN1648-2compliant, BS7671: 2008 compliantResidual Current Device: RCD 40A 30mA tripto BS EN 61008Miniature Circuit Breakers: MCB’s type C6000A breaking capacity to BSEN 60898Electro Magnetic Compatibility (EMC) directive2004/108/EC Certificate CE20071224-1Integrated Charger: BS EN 60335-1/2.29,2006/95EC, IEC61000-3.2/3:1995, 1.electricsINPUT 12vOUTPUT 12v2 x 20A battery inputs via 2 x4 way connectors25A total output via multipleswitched channels protectedby 14 fused outputsLow Voltage Directive: 2006/95EC TUV-014900-A1, EN55022, Class B, EN55024/Level 2CHARGER Input 220-240 Volts AC +/-10%, Frequency 50 Hz +/-6%, Current 3A max.Fixing centres 128*128mm1.2kgDC Output 13.6 to 14.4 Voltsnominal, Current 25 Ampsmax (300 Watts).Overall size(HxWxD) 50 x 250 x 135mmSignal INPUT4 x Fresh water level,1 x Engine running, plusmultiple vehicle connectionsFresh water negative sensedData IN / OUTCANBUS Datacommunication and powerto Control Panel via 6 wayconnectorIP ratingIP31Operating temperatureAmbient 0 to 35°CentigradePSU case temperature withfull load 65°C MaxAutomatic shutdown andrestart if overheated /overloadedDimensionsEC449, EC448 PSUOverall size(HxWxD) 395 x 205 x 170mmWeight 3.05 KgClearances 75mm above,50mm left & right80EC442, EC447 Control PanelOverall size(HxWxD) 87 x 250 x 15mmCut-out size(HxW) 70 x 233mmFixing centres 130*75mmWeight 114 g81


attery boxbattery installationelectrics82Thetford battery boxThe Thetford Battery Box is intended toaccommodate an auxiliary battery in yourcaravan. The Battery Box has a CE socket toconnect to a 230 V power supply. Inside theBattery Box there is the option to fit severalsockets and outlets.Warning:• Use precaution when mounting thebattery, as batteries contain acid liquidswhich can cause severe injuries anddamage when handled incorrectly. Refer tothe instructions on the battery.• No smoking is allowed in the area of theBattery Box!• Please note that the CE socket has a maxof 16 amp.• The Thetford Battery Box is designed foruse with foot mounted batteries. Theseare recognisable by the rim around thebottom edge of the battery. This rim willlocate against the back wall of the BatteryBox and the angle metal bracket, whichis screwed into place when the battery isfitted. The depth of the battery includingrim should be between 173mm and175mm.• This product meets the latest version ofthe EN 1648 part 1 and 2 standard.Before placing the battery inside theBattery Box, the battery should beplaced into the Soft Tray and rested onthe ground adjacent to the Battery Box.Carefully connect the electrical wires (thered cable attaches to the + pole and theblack cable to the - pole of the battery).Note! Incorrect connection of the cables willcause a short circuit with potential hazardousconsequences.After mounting the terminals, lift the batterytogether with the Soft Tray into the middle ofthe Battery Box compartment. Push the SoftTray with battery to the back of the BatteryBox, into the safeguard bulge.If necessary shift the Soft Tray to the right orleft until the battery is in place in the safetyarea (see photo 1).The battery is located in the compartmentby the manual clamping plate. This has tobe screwed to the front of the box (screw isenclosed in package).Please ensure that the Soft Tray is pulled uptightly (to remove creases) before the plateis tightened. The rounded edge of the clampprevents damage to the Soft Tray. Do notapply extreme force to the screw.When attaching the 230 volt cable on the CEsocket, the maximum recommended thicknessof the cable is 10 mm. When closing the door,the attached cable is to be fed through the slotat the bottom right of the door.The maximum battery size that can be fittedis 225mm high (including terminals) x 175mmdeep x 353mm wide. The depth and widthdimensions include the rim around the bottomused for securing the battery.Note: Batteries that are not foot mounted,ie. without a rim can still be fitted, but checkfirst that they will fit within the battery boxand can be secured before purchasing.Note: The battery box door is designed togrip the 230v cable to avoid damage to theinlet point if pulled.Cleaning and maintenance• Use protective clothing and glasseswhen handling a leaking battery, andavoid direct contact to the skin, eyes andrespiratory organ.• Should a battery leakage occur, please actaccording to the instructions supplied bythe manufacturer of the battery. Act withcaution as caustic substances are presentin the battery.• Always remove the battery and the powercable before carrying out any maintenanceof the product.• Before removing the clamps switch offall appliances.• Use a soft cloth or sponge and a nonacid/abrasivedetergent when cleaning theBattery Box and Soft Tray.• To check if any acid is present in the SoftTray, simply press it softly. A strong smellfrom the Soft Tray may also indicate spilledacid. Always treat spilled battery acidas hazardous waste. Dispose of spilledbattery acid according to the local andnational regulations.• Before the camping season or extensivetravelling, check the Soft Tray for faultsand replace if necessary.• The cleaning of the Battery Box and SoftTray should only be done after all powersources have been switched off, in orderto prevent a hazardous situations.Battery installationUnder normal circumstances it should not benecessary to remove the battery other than forroutine inspection of terminals and ‘toppingup’ if required.WARNING: Explosive gases may bepresent at the battery. Take care to preventflames and sparks in the vicinity.Your caravan has been fitted with an in-linefuse between the battery terminal and caravanharness. It is recommended that the fuserating fitted in this location does not exceed20 amps.WARNING: Switch off all appliances andlamps before disconnecting the battery.Smoking is prohibited around the batterycompartment.To preserve the life of your leisure battery andcharger please observe the following:i) Do not leave all 12V appliances poweredat the same time as this will drain yourleisure battery more rapidly.ii) If all 12V appliances must be poweredtogether, ensure the battery is ‘in-circuit’and that the battery charger is turned on.iii) For optimum performance use thetransformer/charger unit with a leisurebattery attached.electrics83


solar panel and generatorhabitation relay & exterior 230v socketelectrics84BatteryIt is recommended that a good qualityrechargeable leisure battery is always in circuitwhen the system is in use.A deep cycling heavy duty 12V battery shouldbe purchased to provide power for lights andother electrical appliances.A proprietary brand leisure batterywith a minimum of 85 Amp capacity isrecommended.Note: 85 Amp batteries and above should bechecked dimensionally before purchasing, toensure fitment within the battery compartment,as brands vary in size.It should be remembered that batteriessuitable for the electrical demands of acaravan differ in design from those for use witha car, and whilst the system may operate witha car battery it is strongly recommended thatonly a leisure type battery, maintained in goodcondition is used. The battery should be kepttopped up at all times if required.Note: Some models may have more thanone 12V socket fitted, the 6 Amps indicatedis available from the 12V socket provided noother 12V socket is used at the same time.Solar panelconnection point(where supplied - model specific)A connection point has been included in thecaravan electrical harness to take a 12V supplyfrom an aftermarket solar panel (or similardevice), to the caravan leisure battery.The solar panel must provide a fused andregulated output in order to connect to thispoint. The connection point can be foundinside the caravan adjacent to the batterybox, in close proximity to the battery box fuse.Through the floor close to the battery box isa cable pass through, allowing a pair of wiresfrom an externally located device to pass fromexterior to interior to meet the connectionpoint. This cable pass through will be cappedboth internally and externally with a cable entrygland.A kit of parts is available from your caravansupplier which provides the mating half ofthe connection point. (The White rectangularconnector found inside the caravan is a twoway JST-LR type connector). For furtherassistance in identifying the connection, wirecolours leading to the connector are detailedin the wiring schematic in your caravan servicebook.Generator usageCaution should be used before connecting agenerator to your caravan.Warning: Never start or stop thegenerator while electrical loads areconnected and switched on. Start theengine, let it stabilise, then connect theelectrical load. To stop engine, disconnectthe electrical load and let engine stabilisebefore switching off.Whilst some generators use invertortechnology, others use a more basic principleto generate the 230v supply. Preferenceshould be to choose a generator whichproduces a consistent sinusoidal wave formwith accurate voltage control.The reverse polarity warning light mayilluminate when using a generator. This is anormal side effect when using some types ofgenerator. Instead of connecting the neutraland live conductors 110v above earth. This110v difference causes the neon polarityindicator to illuminate.In most cases it is safe to use a generator, butplease consult the generator handbook forfurther information.habitation relayHabitation relays are fitted to caravans bymanufacturers to comply with the followinglegislation:1. The Road Vehicles (Construction and Use)Regulations 1986 Regulation 60 - Radiointerference suppression2. Council Directive 72/245/EEC of June20, 1972 amending for the purpose oftheir adaptation to technical progress,relating to the radio interference(electromagnetic compatibility) of vehiclesand Council Directive 70/156/EEC on theapproximation of the laws of the MemberStates relating to the type-approval ofmotor vehicles and their trailers.A habitation relay must be fitted bymanufacturers, safe guarding the consumer.The purpose of the relay is to disable nonhomologatedappliances/components whilstthe vehicle is in transit.Unitentional electromagnetic energy can becreated by non-homologated devices withinthe habitation compartment, which couldcause a malfunction of the base vehicleselectronic systems/components, includingsafety critical items such as air bags, ABSbraking etc.Exterior 230v socketThe Bullfinch recessed electric socket isdesigned to give you a convenient electricalaccess point on the outside of the caravan,which is completely protected from theweather, even when in use.With the caravan stationary and connectedto a 220v/240v supply, raise the front coverof the socket and insert the plug of theequipment to be used. Close and latch thecover into place to provide a weatherproofseal.Please remember that the equipmentplugged into the socket may or may not beweatherproof.To disconnect equipment, raise socket coverand remove plug, then close and latch thecover into place to ensure a weatherproof seal.Before moving the caravan from a pitch ensurethat all accessory points are disconnected andlatched in the closed position to prevent theingress of water or other foreign matter fromcausing damage to the point or any of thecaravans services.Any item plugged into this socket will besupplied by the same 10A breaker (MCB) asthe other items plugged into sockets withinthe caravan. Please take into account thetotal loading placed on the socket circuit andthe site supply before switching equipmenton. The socket should be used to power asingle appliance with an appropriate powerconsumption rating – the socket is NOTsuitable for use as a supply to power anadjacent caravan or motorhome.electrics85


electricselectrics86


fitted equipmentMobile Alarm System Operation (Stinger 310 Alarm).................................................................. 88Truma Ultrastore water heater operating instructions ................................................................ 92Truma Ultrastore water heater fault finding ............................................................................... 95Truma S 3002 auto space heater .............................................................................................. 96Teb fan ..................................................................................................................................... 98Truma Ultraheat additional electric heating ................................................................................ 98ALDE Compact 3010 Quick Start Guide ................................................................................. 100ALDE Compact 3010.............................................................................................................. 101Thetford absorption refrigerators ............................................................................................. 118Cooker 3 burner and hotplate ................................................................................................. 129Cooker 3 burner gas hob (Sprite only)..................................................................................... 133Microwave oven .................................................................................................................... 137Thetford C250 CWE cassette toilet ......................................................................................... 139Thetford C200 CW & C200 CWE cassette toilet ..................................................................... 143<strong>Caravan</strong>s with external BBQ point .......................................................................................... 148<strong>Caravan</strong>s with TV inlet in battery box ...................................................................................... 149Status 530 directional TV and FM radio antenna .................................................................... 150Bedding .................................................................................................................................. 151Softrollo Blinds (Seitz) ............................................................................................................. 153Doorscreen ............................................................................................................................. 153Roof lights .............................................................................................................................. 153Windows ................................................................................................................................ 154Heki-2 roof light (Seitz) ............................................................................................................ 154Mini Heki rooflight ................................................................................................................... 154Care of laminate tops, tables, furniture and doors ................................................................... 155Doors ..................................................................................................................................... 155Tables ..................................................................................................................................... 155Table storage .......................................................................................................................... 15512V reading lamp ................................................................................................................... 156Trigger shower heads.............................................................................................................. 156Fixing of awnings .................................................................................................................... 156Paint colour reference.............................................................................................................. 156Drop down TV mechanism...................................................................................................... 156Front locker and sunroof.......................................................................................................... 157Step on hitch cover................................................................................................................. 157Cycle racks.............................................................................................................................. 157<strong>Caravan</strong> motor mover...............................................................................................................157fitted equipment87


Alarmfitted equipment88The instructions covering fitted equipmentto your caravan were correct at the timeof going to print. <strong>Owners</strong> handbooks areupdated annually and we take great careto try and ensure their accuracy. However,the Swift Group Limited cannot acceptresponsibility for any changes that maybe made in specification or operatinginstructions to the equipment described inthis section after the time of going to press.Every care is taken to ensure that theinformation provided in this handbook iscorrect and easy to understand.Separate manufacturers’ leaflets on manyof the components are also included in theOwner’s Pack provided with this caravanand we recommend that you comparethe instructions in the handbook withthe component manufacturers literature,to ensure the information provided is asaccurate as possible.If you are in any doubt as to how to operatethe equipment in your caravan, pleasecontact the component manufacturer’sservice department on the telephonenumber shown on their component leaflet.If you remain in any doubt, please contactyour supplying dealer.Mobile Alarm SystemStinger 310 alarmIntroducing the new Sargent STINGER 310series modular alarm system.Based on new technology and a two yeardesign process, the Stinger 310 incorporatesideas and feedback from users and expertsthroughout the caravan and security industries.Designed to be modular, the system can beexpanded by a forthcoming range of wired andwireless accessories.To ensure your STINGER 310 system isoperated correctly, please read all sections ofthese instructions before attempting to use thealarm. If you are unsure of any content, pleasecontact your supplier in the first instance or themanufacturer direct.Operation - using the key fobEach STINGER 310 is supplied with two keyfob style radio controllers, which are used tooperate the alarm system. Each key fob hasfour buttons which can be used as follows;LED Torch buttonPress and hold the button touse the torch for night timeconvenienceArm / Disarm buttonPress and release the button toarm the alarm (one beep)Press and release the buttonto disarm the alarm (two shortbeeps)To arm the alarm without the PIRmovement sensor (if you leavepets inside etc)Press and hold the arm buttonand release after you hear onebeep followed by two beepsAwning Light button(model specific)Press and release the button toturn the awning light on or off(note: awning light control is anoptional feature not present in allcaravan models)Programming Mode buttonPress and hold the button for10 seconds to access the 3programming modes, which areindicated by series of long beeps,as follows:One long beep- Tilt sensor sensitivity adjustmentPress the arm/disarm button to select therequired setting. 1 beep = low sensitivityfor windy conditions. 2 beeps = standardsensitivity (default). 3 beeps = High sensitivity.Press the program mode button to move tothe next setting.Two long beeps - Beeper volumePress the arm/disarm button to cycle throughthe 7 available volume levels. When you arehappy with the selected volume, press theprogram mode button to move to the nextsetting.Three long beeps- PIR movement detector sensitivityPress the arm/disarm button to select therequired setting / pulse count. 1 beep = highsensitivity 2 beeps = standard sensitivity(default). 3 beeps = Low sensitivity for hostileenvironments.Press the program mode button againto exit programming mode, which isindicated by one extra long beep.Operation - the PIR internalmovement sensorThe STINGER 310 comes complete witha 120° Passive Infra Red (PIR) internalmovement sensor that detects bodymovement within the vehicle.If you are leaving pets withinthe vehicle the systemshould be armed withoutthe PIR sensor active (seekey fob arm/disarm section)to prevent your pet fromtriggering the alarm.Please be aware that direct sunlight onto thePIR lens, or extremes of temperature (above30 deg C) may affect the operation of thedetector. Always ensure roof light blinds areclosed if sunlight could shine directly ontothe PIR.Operation - the tilt sensorThe STINGER 310 incorporates a newelectronic tilt and motion sensor withautomatic calibration and easy sensitivityadjustment from the key fob. This featureprovides excellent tilt detection with nomoving parts.The tilt sensor works automatically and doesnot need adjustment for normal use even if youpark on a steep incline. The sensitivity of thesensor can be adjusted as described in thekey fob programming section.Operation - awning light(model specific)When the STINGER 310 alarm system isarmed or disarmed the Awning light will beactivated for a period one minute to provideillumination whilst entering or exiting thecaravan. The Awning light can be turned offduring this period by pressing the Awning lightbutton on the key fob if required.(Note: awning light control is an optionalfeature not present in all caravan models)fitted equipment89


alarmfitted equipmentThe Awning light can be turned on or off atany time by pressing and releasing theAwning light button.Battery - system base unitThe STINGER 310 system unit uses a special4.8 volt Nickel Metal Hydride battery pack thatsupplies backup battery power to the systemshould the supply from the leisure battery failor be disconnected.It is recommended that the alarm systemis permanently connected to a 12 voltsupply. When fully charged the battery willprovide approximately 6 months standaloneoperation, depending on temperatureconditions. It is recommended that this batterypack is replaced every 3 years.Before placing your caravan in storage pleaseensure the caravan has had a fully chargedleisure battery fitted or the mains chargerswitched on for at least 14 days prior tostorage to ensure the internal backup batteryis fully charged. It is recommended that aleisure battery remains connected to thecaravan during storage.Always dispose of old batteries in accordancewith local regulations.Alarm sirenThe STINGER 310 contains a dual sounderunit that provides the loud alarm siren and thevolume adjustable beeper sound.When the alarm is triggered the siren willsound for 2 minutes. Following the 2-minuteperiod the alarm will then deactivate for 15seconds and then rearm.The alarm siren can be turned off at any pointby pressing the key fob arm/disarm button.When the alarm is disarmed the Beeper willsound two beeps to confirm the disarm. If thealarm has been triggered during the armedperiod the beeper will sound three beeps if thePIR triggered the alarm or four beeps if the TiltSensor caused the alarm. If you hear multiplepips (short beeps) when you disarm the alarm,this indicated that the internal backup batteryis low and therefore should be charged.The beeper volume can be adjusted using thekey fob programming feature described earlier.System specificationSystem base unit:• Supply voltage 6 to 15v DC• Supply current 500mA max 5mA typical• Operating temperature -5 to +30 deg Celsius• Battery capacity 9Ah at 4.8v• Siren output 110dB +/- 10% @ 1M• Comprehensive interface connector (detailson request)PIR movement sensor:• Range 120 deg x 6MKey fob controller:• Range 6M typical• Battery 2x CR2032 lithium button cell• Typical battery life 1 yearSpare parts & serviceThe Stinger 310 system is supplied withtwo key fob controllers as standard, but canaccommodate up to four controllers persystem. Extra fob can be purchased from yoursupplier of direct from the manufacturer, andcan be added to the system by following asimple procedure.For accessories, interface harnesses,installation documentation, spare parts,local supplier contact details or other serviceinformation please contact: Sargent ElectricalServices Ltd. service desk on 01482 678981during normal office hours.Further technical information is available atwww.sargentltd.co.ukFor your referenceFor future reference it may be useful to noteyour alarm system serial number below, whichcan be found on the sticker attached to thealarm system base unit.Serial number:……………………………….…….fitted equipmentBattery - key fobThe STINGER 310 key fob controllers usetwo lithium button cells (CR 2032) in each keyfob. Please note that excessive use of theLED torch will reduce the life of the batteriesconsiderably.To replace the batteries, firstly remove the fourcross head screws from the underside of thefob, then pull apart the two halves of the fob.Remove the used batteries from the lower halfof the case, then insert the new batteries in thesame manner, noting that the battery positivefaces away from the green circuit board.Now reassemble the fob casing and refit thescrews, taking care not to over tighten.9091


Truma ultrastorefitted equipmentEquipment SpecificationFor details on type of equipment fitted in yourcaravan, please refer to the Sales Brochure orDealer.IMPORTANTTo maximise the use and life of all fittedequipment in your caravan it is essential thatany accompanying manufacturers’ literature isread fully. All recommended maintenance andpreparation procedures should be followed.The information provided in this handbookis only intended as a guide. If in any doubtconsult your manufacturer appointed dealer,particularly before attempting to install EXTRAEQUIPMENT.Notice: In the interest of safety,replacement parts for an appliance shallconform to the appliance manufacturer’sspecifications and should be fitted by themor their authorised agent.Truma Ultrastorewater heater operatinginstructionsAttention: Before using for the first time, itis essential to flush the entire water supplythrough with clean warm water. Alwaysmount the cowl cover when the water heateris not being operated! Drain the water heaterif there is a risk of frost!There shall be no claims under guarantee fordamage caused by frost!Filling the Truma Ultrastore with watere = Lever position‘Closed’f = Lever position‘Drain’Fig. 11. Check that the drain valve in the coldwaterintake is closed. Lever should be inthe horizontal position (e).2. Open the hot tap in the bathroom orkitchen with pre-selecting mixing taps orsingle lever fittings set to hot.3. Switch on power for water pump (mainswitch or pump switch). Leave the tapopen to let air escape while the waterheater is filling. The heater is filled whenwater flows out of the tap.Note: residues of frozen water can preventfilling if there is a frost. The water heatercan be defrosted by switching on theheater for a short period (max 2 mins).Frozen pipes can be defrosted by heatingthe room.Note: If just the cold water system is beingused, without water heater, the heater tankis also filled up with water. Therefore, orderto avoid damage through frost, the watercontents must be drained by opening the drainvalvewhen the system is no longer in use.Draining the water heater1. Disconnect power for water pump (mainswitch or pump switch).2. Open hot water taps in bathroomand kitchen.3. Open safety/drain valve: Lever in verticalposition, (Fig. 1) position (f).4. The water heater is now drained directlyto the outside via the safety/drain valve.Check that the water contents have beencompletely drained (10 litres).Gas operating instructionsAttention: Never operate the water heaterwithout water in it!1. Remove cowl cover.Fig. 22. Open gas cylinder and open the gas shutoff valve at the manifold.3. Turn on the heater by moving the centralrocker switch to the 50ºC or 70ºC positionas desired. (Fig 3).Fig. 3aUltrastore50°70°bcba = Red LED “Failure”b = Water heater “On” 50 °C or 70 °Cc = Water heater “Off”5. If there is air in the gas supply line, it maytake up to a minute before the gas isavailable for combustion. If the applianceswitches to “Failure” during this period,switch off the appliance - wait 5 minutes -and switch on again!Switching off (gas operation)Switch off the water heater by moving therocker switch to the central position. (Fig 3).Drain the water heater if there is a riskof frost!If the water heater is not to be used for alonger period, mount cowl cover and close theheater gas shut off valve at the manifold.There shall be no claim under guaranteeif this point is not observed.Always remove the cowl cover prior tooperating the water heater!Red indicator lamp “Failure”The red indicator lamp (d) lights up if there isa failure.The reason for such an indication is, forexample, no gas available or air in the gassupply system, triggering of the excesstemperature monitor etc. To unlock, switch offthe appliance, wait 5 minutes, and switch onagain.In event of faults, always contact theTruma Service on Tel: 01283 586020.fitted equipmentWhen connecting to a central water supply(rural or city connection) or when using morepowerful pumps, a pressure reducer must beused which prevents pressures of greater than2.8 bar occurring in the Ultrastore.4. After 5 seconds clicking sound willbe heard from water heater, as boilerattempts to lightOuter collar ( a ) in control module will turnRed if boiler fails to light - If boiler doesfail to light, turn switch back to centralposition ( c ), wait 5 minutes, and thenrepeat step 3.Electrical Operating Instructions1. Ensure that the heater tank is full of waterbefore operating the unit on electric power.2. Turn on the electric heating element byoperating the water heater switch on thepower supply unit. See page 683. At the Ultrastore control (Fig 4.), move therocker switch from the central off position(h), to either 850W or 1300W (g). The 850W9293


Truma ultrastoreTruma ultrastore trouble shootingfitted equipmentsetting will take longer to heat the water, butless power than the 1300W setting.4. Once a setting has been selected, theelectric element within the water heater willturn ON and OFF automatically, to aim toregulate the water temperature at 70°C.As long as there is a suitable mains supplypresent, and the water system is primed,there is no requirement to switch the waterheater 230V element off.Fig. 4230 V ~Ultrastoreg – 850 Whg – 1300 Wg = Water heater ‘on’ 850W or 1300Wh = Water heater “Off”Note: The water temperature cannot beselected, automatic temperature limitationat approx. 70°C. For a faster heating upperiod the appliance can be simultaneouslyoperated with gas and electrical power.The electrical heating rod is fitted with anexcess temperature cut-out. In the event ofa fault, switch off at the operating element.Check water content, refill if required (closedrain valve). Wait 10 minutes, then switchon again.FusesThe water heater 12 V fuse is on the electroniccontrol unit on the water heater.Note: Only replace the miniature Fuse onthe p.c.b. with a fuse of the same type: 1.6A, EN 60127-2-3 (slow action). If there is adefect in the electronics, return the controlp.c.b. well padded. If you fail to pack itcorrectly the guarantee shall no longer bevalid. Only use original Truma Ultrastorecontrol p.c.b.’s as spare parts!Symptom Cause RectificationGas operationWhen switching on, theheater does not operate.• No 12 V supply voltage. • Check the power supply(operation voltage min. 10.5 V).• Check the water heater fuse(refer to mainanance “Fuses”).• Window open.• Close any windows above thecowl.When switching on, theheater does not operate andthe red lamp lights up afterapprox. 30 secs.Heater operates for aprolonged time and then thered lamp lights up.Electrical operationWhen switching on, theheater does not operate.• Cowl cover fitted.• No gas supply.• Incorrect gas pressure.• Air in the gas supply.• Over temperaturethermostat operated.• No 230 V supplyvoltage.• Over temperaturethermostat operated.• Too slow warm-up inposition 850 W• Remove cowl cover and / orclear any obstruction.• Check gas valves and gasbottle.• Check gas valves and gasbottle.• To unlock (and purge air),switch off the appliance, wait 5minutes, and switch on again.• Check water content, refill ifrequired (close drain valve).• To unlock, switch off theappliance, wait 5 minutes, andswitch on again.• Connect the motorhome tothe site supply and / or checkresidual current circuit breaker.• Check water content, refill ifrequired (close drain valve).• The electrical heating elementis fitted with an excesstemperature cut-out. In event ofa fault, switch off at the controlpanel, wait 10 minutes, thenswitch on again.• Please contact the TrumaService.fitted equipmentMaintenanceWe recommend the Truma system care setfor cleaning, disinfecting and looking after theboiler. Other products – in particular productscontaining chlorine – are unsuitable.To avoid infestation by micro-organisms, thewater content must be heated to 70 °C atregular intervals. Clean the device and theventilation slits with a dry and fluff free cloth.Water supplyWater drips from the safety/drain valve.When opening the cold watertap, hot water tap comes out.• Water pressure to high.• Hot water flows backthrough the cold watersupply.• Check water pressure (max. 2.8bar), use a pressure reducerwhen connected to centralwater supply.• Fit a no-return valve in thecold water supply (refer toinstallation instructions “Waterconnection”).If fault persists please contact the nearest Truma Service (see Truma Service Booklet orwww.truma.com).9495


truma s3002 auto space heaterfitted equipmentTruma S 3002auto space heaterInstructions for heaters fitted withautomatic ignitorSwitching On1. Open the valve on the gas cylinder. Openshut off valve in gas supply line.2. Turn control knob to thermostat setting1-10 and press it down as far as the stop.At the same time keep operating the Piezoignitor rapidly until the flame ignites.3. Keep the control knob depressed for afurther 10 seconds to allow the safety pilotto operate.4. (Piezo only) Watch through the flamewindow for another 10 seconds to makesure that the flame does not go outthrough air in the supply pipe (caused bythe valve being closed or changing thecylinder).Attention: Always wait at least 2 minutesbefore attempting to re-ignite, otherwisethere is a risk of blow backs (misfiring). Thisalso applies if a working heater goes out hasto be re-lit.Switching OffSet control knob to “0”. If turning off for a longperiod of time, close the quick-acting valve inthe gas supply line. Close valve of gas cylinder.Important Operating Notes1. If the gas supply line is filled with air, itmay take up to a minute before the gasbecomes available for combustion. Duringthis time depress the control knob andcontinuously operate the Piezo ignitor untilthe flame ignites.2. You will have to find out the exactthermostat setting yourself, depending onhow much heat you need.3. Repairs are only to be carried out by acompetent service engineer.Attention: A new O-ring must always beinstalled after dismantling the exhaust duct.4. Any alteration to the appliance (includingexhaust duct and cowl) or the use ofspare parts and accessories, which areimportant to the function of the heater andwhich are not original Truma parts, as wellas the non-observance of the installationand operating instructions, will lead to thecancelling of the guarantee and exclusionof liability claim.5. During the initial operation of a brand newappliance, a certain amount of fumes anda slight smell may be noticed for a shortwhile. Remedial action is to immediatelyrun the heater at maximum output and toensure adequate room ventilation.6. In winter, before switching on the heater,remove all snow from the cowl.7. Inspect the exhaust duct and allconnections at regular intervals and alwayswhenever there is a blow back (misfire).It is essential that the exhaust duct isinstalled so that it slopes upwards overits whole length and is securely fixed withseveral clamps. Never place any object onthe exhaust duct, since this could result indamage. The exhaust duct connection toboth the heater and the cowl must be firmand well sealed.Do not operate heaters with incorrectlyfitted or damaged exhaust ducts.8. Never allow the warm air outlet on theheater to be obstructed in any way. Forinstance never hang washing on or in frontof the heater to dry. Misusing your heaterin this way could cause serious damagefrom overheating. Do not place flammableobjects near the heater. Please followthese guidelines in the interest of your ownsafety.9. If the burner makes an unusual noise or ifthe flame lifts off while burning, it is likelythat the regulator is faulty and it is essentialto have it checked.10. Cleaning (with switched off appliance):It is recommended that at least once ayear, before the heating season starts, youremove any dust that has collected on theheat exchanger base plate.Technical Data:Type of gas:Operating pressure:Rated thermal output:Gas consumption:Product Indent.Automatic IgnitorPower consumption:Operating voltage:Liquid gas(propane/butane)30mbar(28mbar butane,37mbar propane)3400W30-280 g/hNo: CE-0085AP032550 MA (ignition)0.01 MA (monitoring)3VChanging of batteriesChanging the Batteries on theAutomatic IgnitorOnly change the batteries with the heaterswitched off.Always insert new batteries at the beginning ofthe heating season.fitted equipment96Automatic IgnitorPrior to first ignition, make sure that thebatteries have been inserted; observe correctfit battery cassette (see changing batteries,page 97).ThermostatSet the required room temperature at thecontrol knob (numbers 1-10). For an averageroom temperature of approx. 22°C werecommend setting:3-5 Without the Trumavent Fan (switched on)4-8 With the Trumavent Fana = Control knobb = Integrated control panel forTrumavent fan TEBc = Piezo ignitor or automatic ignitord = Flame observation windowe = Name plate (remove casing)f = Thermostat probeIn the case of left-handed installation,the parts are arranged on the other side.Remove front of heater retaining screw,located through centre of black grill. Unclipfront of heater, slide up battery cover to revealbattery. Change the batteries. Observe plus/minus.Only use temperature resistant (+70°C), leakproofMignon round cells (LR 6, AA, AM 3, Art.no. 30010-23600). Other batteries could leadto malfunctions!Warning: Do not cover or obstructthe front of the fire as this can ignite and/or divert heat downwards onto the floorcoverings and cause permanent damageor fire.97


teb fantruma s3002 auto space heaterfitted equipmentTeb fanAlways observe the operatinginstructions prior to starting!The vehicle owner is responsible for thecorrect operation of the appliance.Repairs are only to be carried out by aqualified persona = Manual control(e.g. for ventilation) Adjust desired outputat the control knob.b = Off(or automatic operation/ heating withheaters Trumatic S 3002 K and S 5002 K)c = Automatic operation(Heating) The output steadily adjusts tothe respective heat emission of the heater.The maximum output can be limited at thecontrol knob, as required. The regulatingbetween this value and slow running iscarried out automatically.Use the fan duct with 72 mm and if the fanducts are of different lengths or on sides with agreater heat requirement. This means that theair output can be used to the full on this side.By adjusting the air flap (f) the quantity of aircan be increased individually. This means thatthe air out-put on the other side is reduced.If the air output drops or the operating noiseincreases, the fan impeller wheel may beseverely soiled.Cleaning(With switched off appliance!) We recommendremoving dust which has collected on the heatexchanger and base plate of the heater and onthe impeller wheel of the Trumavent fan, oncea year before the heating season starts. Cleanthe impeller wheel carefully using a brush ortooth brush.Truma Ultraheatadditional electric heatingFor Trumatic S 3002 heatersFunction descriptionTruma-Ultraheat is an additional 230V electricheater for the LPG heater models Trumatic S3002/S 5002.Heater operation is basically possible with gasonly, electricity only or simultaneously withelectricity and gas.When using simultaneously the electrical unitwill switch itself off before overheating occursas a result of the stronger gas burner.When using electrical only we recommend toset the fan control on position 3 (manual orauto), remembering to set the output level to2000W (ensure that the fuse protection for thepower supply of the camp site is sufficient).If more than 2kw are required (heating up/coldtemperatures) you must refer back using gasoperations as the 230V electrical operation is asecondary heater only.The electric heater can also be operatedwithout the Trumavent fans.WARNING: Surfaces become hot in use,guards provided do not give full protectionto the young or elderly.Operating instructionsBefore operating the heater for the firsttime it is essential to observe the operatinginstructions, enclosed with the heater.Control panel with thermostata = Rotary switch “Off”b = Rotary switch “On”power settings:500 - 1000 - 2000 Wc = Rotary control knob for roomtemperature (illuminated by greenindicator lamp “operation”)The thermostat setting on the operatingelement (1-9) must be determined individuallydepending on the heating requirement andthe type of vehicle. For an average roomtemperature of about 23°C, we recommend athermostat setting of about 6 - 8.The electric heater can also be operatedwithout the Trumavent fans.If the heater is operated simultaneously withelectricity and gas, the electrical unit will switchitself off before overheating occurs as a resultof the stronger gas burner.Switching offSwitch the heating system off at the rotaryswitch (a).Turn off ‘Space Heater’ switch on PSU.Important operating notes1. Repairs may only be carried out by aqualified LPG engineer.2. The heater’s hot air outlet should underno circumstances be blocked. Neverhang clothes or similar in front of or ontop of the heater to dry. This could causeserious damage to the heater as a resultof overheating. Do not place inflammablematerials near the heater! Please observethese instructions for your own safety.3. The performance of the room thermostatwill be affected if temporarily coveredor obstructed4. When operating a brand-new heater forthe first time (or after it has been idle fora lengthy period) you may temporarilynotice a slight smoke and smell. Weadvise running the heater at full power andthoroughly ventilating the room.5. Any modifications to the appliance orthe use of spare parts and accessoriesimportant for operation which are notoriginal Truma parts, of non-observance ofthe instructions for installation and use willresult in the guarantee becoming invalidand no liability will be assumed.fitted equipmentThe quantity of air can be individually adjustedat the air flap (f), for warm air distribution.In centre position 50% of the warm air isdistributed to each outlet.Switching OnAttention: Before switching on, ensure thatthe fuse protection for the power supply of thecampsite is sufficient for the selected powersetting (b) (see Technical Data).Important: The electric feed line for the caravanmust be fully unwound from the cable drum.1. Turn on ‘Space Heater’ located on PSU.2. To switch on, turn the rotary switch to thedesired output level (b).3. Set rotary control knob (c) to the desiredroom temperature.9899


lown air heating / alde heatingalde heatingfitted equipment100Furthermore the approval for operating theappliance will become invalid and in somecountries also the approval for operating thevehicle.The mains element on the space heateris designed for supplementary heating.It is not recommended to run along sidethe gas for prolonged periods of time.Technical DataPower supply:Power consumptionat power setting:Weight:230 V ~, 50 Hz500 W: 2.2 A1000 W: 4.5 A2000 W: 8.5 Aapprox 2kgButterfly outletsThe butterfly plate may be opened or closedto control the quantity of air and may also betwisted around to control direction.For uniform distribution, outlets nearest theheater should be closed more than thosefurther away.Blown airThe air ducting outlets are generally of thebutterfly type and may be opened or closed byadjusting the butterfly valves. Twisting the discin its housing directs the flow in the directionrequired.One outlet on each leg of the air ducting layoutmust be kept open at all times.ALDE COMPACT 3010QUICK START GUIDEUse the Left < and Right > arrow keys to moveacross the symbols. Highlight the requiredsymbol so that it flashes. You can then adjustthe function.Use the +/On and -/Off keys to adjust settingsand turn functions On and Off. Turn off ‘SpaceHeater’switch on PSU.With ‘On’ displayed the boiler isin standby mode and ready to begiven commands.With ‘Off’ displayed the boiler isshutdown.Select your desired roomtemperature.30 min hot water booster, withthis function ‘On’ the circulationpump for the heating is turned off.Select ‘On’ to operate theboiler LPG.Select 1kW or 2kW to operate theboiler on 230V Electric.Indicates that the circulation pumpis operating for central heating.Indicates that 230V is supplied tothe boiler.Pre-Start Checks• Ensure the system is filled with Glycol beforestarting the boiler, check the expansion tanklevel. The fluid should be 10mm above theminimum mark when cold.• Ensure adequate LPG Propane, 230V and12V supplies are connected and turnedon. The control panel should be active anddisplay the 230V connection symbol.• Turn the boiler ‘On’ using the control panel,then scroll across and raise the desired roomtemperature to +30ºC. The circulation pumpsymbol should appear. Visually check in theexpansion tank that the pump is operating.• Scroll across and turn on the 2kW electricheater using the panel. Wait for 10 minutesand check that the upper flow pipe on theboiler is getting hot. The bottom return pipemay also be warm.• Scroll back and turn on the gas burner usingthe control panel. You might not be able tohear it start, so visually check the flue outsideto confirm the boiler is operating. Wait for10 minutes and check the lower return pipeon the boiler. It should now be hot and theboiler fully operational.Alde Compact 3010Please read these instructions carefullybefore using the boiler.These instructions are approved for The AldeCompact 3010 boiler fitted in caravans, motorcaravans and buildings in accordance with CEno. EMC e5 02 0138, 845 BP-0003.Installation and repairs may only be carried outby a professional. National regulations must beadhered to.BOILER DESIGNThe boiler consists of three eccentrically- fittedcylinders (heat exchanger, water jacket for theheating system and, outermost, water jacketfor hot water). The two outer pipes, and theirends and connections, are made of stainlesssteel, while the heat exchanger is made ofaluminium.The heat exchanger is divided into two semicircles.The burner is located in the upperhalf, being the combustion chamber, andthe combustion gases are expelled throughthe lower half. The burner unit is fitted on theend of the heat exchanger. It consists of acombustion fan, burner, solenoid valve andintake/exhaust connections. Two heatingcartridges are fitted to the water jacket of theheating system. Maximum output is 2 or 3 kW,depending on model.DESCRIPTION OF FUNCTIONSUsing LPGWhen LPG operation is selected on the controlpanel, the combustion fan starts. When thefan speed is correct, it signals the circuitboard that the boiler can be lit. The circuitboard sends ignition sparks to the spark plugat the same time as it sends electricity to thesolenoid valve, which opens to allow gas in.The burner ignites, and a sensor transmits asignal back to the circuit board that the boileris lit, and the ignition spark stops. The burnerkeeps burning until the boiler thermostat or theroom thermostat reaches the set temperaturereading.Should the boiler go out for any reason, thesensor is activated and a new attempt is madeto start the boiler (in about 10 seconds).Using the heating cartridgeElectrical operation is selected on the controlpanel, the 12-volt relays on the circuit boardtrip, allowing the 230 volt supply to reach theelectrical elements.The heating cartridge is controlled in the sameway as the gas boiler.fitted equipment101


alde heatingfitted equipmentWarm waterWhen only warm water is required, for exampleduring the summer, no settings need to bemade, the boiler will look after this functionautomatically.The pump will only start when the temperaturein the vehicle is lower than the set temperature(see item 4, Control Panel). If the vehicletemperature is higher, the pump will not start.IMPORTANT INFORMATION• The boiler must not be started if there is noglycol in the system.• The LPG boiler and heating cartridge may beoperated in parallel.• The heating system may be heated upwithout the warm water heater being filledwith fresh water.• Always switch off the main isolator for theboiler when the vehicle is not being used.• Always drain the warm water heater of freshwater if there is a risk of frost.• The LPG boiler must not be operated whenrefuelling the vehicle.• When washing the vehicle, take care not toget water in the venting.The Domestic hot water heaterThe boiler is fitted with a built-in warm waterheater with a volume of approx. 8.5-litres freshwater. The warm water heater can producearound 12 litres of 40°C water per half-hour(at a cold water temperature of 10°C). If theheating cartridges are used instead of gasfor heating the boiler, the capacity is slightlyreduced.Always rinse out the heater before it is used,particularly if it has not been in operation forsome time.NB! The hot water is not intended for drinkingor cooking.When the heater is in continuous use, it shouldbe emptied approx. once a month, to ensurethat a new air cushion is formed in the heater.The air cushion is essential for absorbingpressure surges in the heater.NB! The warm water heater should alwaysbe drained of fresh water when there is arisk of frost and when the caravan is notin use.The warranty does not cover frost damage.Draining the heater using the combinedsafety/drain valve:1. Switch off the freshwater pump2. Open all water taps.3. Then open the safety/drain valve by raisingthe yellow lever (M) to a vertical position.4. The heater will now drain directly belowthe vehicle through the safety/drain valvehose. Check that all the water is emptied out(about 7-10 litres). Leave the valve in the openposition until the next time the heater is used.NB! Check that the automatic check valve (N)is open and is allowing air to enter the heaterwhen it is being drained, and that the hose (O)is not blocked.ClosedNOpenMTHE HEATING CARTRIDGESAll Compact 3010s are fitted with two 230Vheating cartridges with a maximum outputof either 2100 or 3150W. Select the heatingcartridge output on the control panel.Always check that the input supply of thevehicle has the correct amperage in relation tothe selected output.Note these ratings are for the boiler only.1050W requires a 6 amp fuse/supply.2100W requires a 10 amp fuse/supply.3150W requires a 16 amp fuse/supply.THE CIRCULATION PUMPA circulation pump is required to circulate theheated glycol fluid. A 12V circulation pump isfitted in the expansion tank.An optional 230V circulation pump can befitted on the boiler. Selection of circulationpump is made with a switch on the controlpanel. The room thermostat on the controlpanel controls the circulation pump, i.e.switches it on or off according to the amountof heat required.System temperatureThe boiler is set to a system temperature of80°C, i.e. the temperature of the glycol fluid asit circulates in the heating system.AIR CIRCULATIONIn order to achieve the best possible resultfrom the principle of convected heat, it isimportant to allow air to circulate freely underbunks, and behind backrests and wallmountedcabinets.If the vehicle has a fitted carpet, ensure thatthe carpet does not obstruct the air supply tothe radiators.It is just as important that cushions orblankets do not interrupt the flow of air behindbackrests and wall cabinets.Note: During the first weeks of ownershipcustomers may notice a drop in the glycollevel and/or blocked radiators. This is normalas the system settles.MAINTAINING THE HEATINGSYSTEMWinter campingWhile camping during the winter, ensure thatthe flue is kept clear of snow and ice, since theinlet air to the LPG boiler enters through theflue. Do not start the LPG boiler until the flueis completely free of snow. A flue extension(part no. 3000 320) for fitting on the roof isrecommended for winter camping.Air streamConvectorsThe heating systemRegularly check the heating system’s fluidlevel in the expansion tank. The level should beabout 1cm above the minimum indicator in acold tank. The heating system should be filledwith a mixture of water and glycol.For preference, use high quality ready mixedglycol (with inhibitor) intended for use inaluminium heating systems.If using concentrated glycol, the mixtureshould consist of 50% water and 50% glycol.If the heating system will be exposed totemperatures below -25°C, the glycol contentmust be increased, but not to more than50%. Any vessels used for the liquid must bespotlessly clean, and the pipes in the heatingsystem must be free of contamination. This willprevent the growth of bacteria in the system.The glycol mixture should be changed everysecond year, since its ability to protect againstfitted equipment102103


alde heatingfitted equipmentcorrosion, for example, will deteriorate. Theglycol content should be checked beforetopping up with new liquid. This will ensurethat the concentration of glycol in the mixtureis not too high.If the fluid level in the expansion tank falls forreasons other than evaporation, please checkall joints, drain cocks and bleeder screws toensure that they are not leaking. If the glycolwatermixture leaks out, rinse with water andwipe up.Never allow the heating system to stand emptyof glycol.FILLING THE SYSTEM WITHGLYCOL FLUIDNB! Any vessels used to carry the fluid mustbe spotlessly clean and the pipes in thesystem must be free of contamination. This willprevent the growth of bacteria in the system.The system is filled through the expansiontank, either manually or using the Alde fillingpump which both tops up and bleeds thesystem. For manual filling, unfasten thecirculation pump nut (R) and lift the pump (S)out of the tank. Slowly pour the glycol mixtureinto the tank. Bleed the system.Top up with more liquid if the level has fallenafter bleeding. Bleed a newly filled systemregularly during the first days the heatingsystem is in operation.- MAX- MINSRBLEEDING THE SYSTEMDepending on how the pipes have been fitted,air pockets may form when the system is filledwith glycol fluid.A sign that there is air trapped in the systemis that the heat released into the pipes onlyextends a metre or so from the boiler eventhough the circulation pump is operating.In newly-filled systems, small air bubblescan form in the expansion tank, creating amurmuring sound. If the circulation pump isstopped for a few seconds, the bubbles willdisappear.Bleeding:If a bleeder screw is fitted to the outgoing pipe,open this bleeder screw and leave it open untilit starts to discharge water.If the boiler is fitted with an automatic bleeder,there is no need to bleed it manually. Start theLPG boiler. The circulation pump should beswitched off.Open the remaining bleeder screws in thesystem (please refer to the instruction manualof the vehicle for their locations). Leavethe bleeder screws open until they startdischarging fluid, and then close them. Startthe circulation pump and let it run for a while.Check that the pipes and radiators around thevehicle are heating up.If there are still issues, try the following:Single-axle caravan:Stop the circulation pump. Lower the frontof the caravan as far as possible. Leave it inthis position for a few minutes to allow theair to travel upwards in the system. Open thebleeder screw at the highest point. Leave itopen until it discharges glycol fluid. Raise thefront of the caravan as far as possible andrepeat the procedure in this position.Then position the caravan horizontally andstart the circulation pump. Check that thepipes and radiators around the vehicle areheating up.Twin-axle caravan:The easiest way to bleed the heating system isto place the vehicle on a sloping surface or toraise one end of the vehicle using a jack. Bleedthe system as described above.FAULT FINDINGThe boiler does not start1. No LPG? Incorrect type for conditions?2. Is the main tap fully open?3. If the boiler has not been operated forsome time, or if the gas cylinder has beenchanged, it may take longer than normalto light the boiler.4. Check that the boiler is connected to theelectricity supply (> 11V).5. Check that the fuse (T) for the boileris intact.6. Check whether the electric connections onthe boiler are securely in position.If none of the above helps, contact aservice workshop.The heating cartridge is not working1. Check that there is an electricity supply(230V ~) to the heating cartridge.2. Check that the relays fitted to the boilercome on (a slight click can be heard fromthe relays when the heating cartridge isswitched on at the control panel).If none of the above helps, contact aservice workshop.CONTROL PANEL – FUNCTIONS ANDSYMBOLS(Applies to control panels with programversion 38 (06-17) or later, see item 17)0. The standby and on-position of thecontrol panelIn standby, the functions which are activatedin the boiler are shown, and there is nobackground lighting in the display. The controlpanel automatically goes to standby from theon position after two minutes if no buttons arepushed or if you step to standby (left of On/Off)with the arrow keys.Start the on position by pressing any button.The background lighting comes on (blue light)and a function that can be set flashes. Selecta function that can be set with the arrow keys.The settings are automatically saved.1. The control panel is on standby and theheater is switched off.2. The control panel is on standby and theheater is operating.fitted equipment104105


alde heatingfitted equipment1. Resetting the system1. Press the Store/Reset button for 10seconds. The control panel is reset to thefactory setting.2. The main breaker to the control panel is inthe “Off” position, Gas is on, Electricity at1kW and 22°C.3. The settings are ready.“On” (main breaker)is shown in the display when the panelreturns to standby.3. Switch off the heater1. Press the button with the arrow until “On”(main breaker) in the display flashes.4. Set the temperature you wantin the vehicleThe temperature of the vehicle can be set from+5°C to +30°C at intervals of 0.5°C.1. Press the button with the arrow until thesymbol for selecting temperature flashes.The temperature shown is the temperaturewhich is set at present (in this case22.0°C).5. Warm waterIf you need more warm water you can increasethe quantity temporarily for 30 minutes byincreasing the water temperature from 50°Cto 65°C.When 30 minutes have elapsed, the watertemperature returns to 50°C and the symbolgoes out. When you have selected more warmwater, the circulation pump stops.1. Press the button with the arrow until thesymbol for selecting warm water flashes.The “OFF” text is shown next to thetemperature on the display.fitted equipmentThe pump is in automatic position.The lower menu row is not lit up.2. Start the heaterStart the heating in the caravan with thesettings last used.If you break the power to the heater, thesettings which were last used will automaticallybe used when the power comes back on.1. Press the button with the arrow until “Off”(main breaker) in the display flashes.2. Press the -/Off button. “Off” (main breaker)in the display flashes.2. Increase the temperature by pressing the+/On button. Lower the temperature bypressing the -/Off button. The diagramshows that we have set the temperature at25.0°C.2. Switch the warm water on by pressing the+/ON button. The “ON” text is shown nextto the temperature on the display.3. The settings are ready. “Off” (mainbreaker) is shown in the display when thepanel returns to standby.3. The settings are complete and the boiler isworking at the set temperature.3. The warm water symbol is displayed whenthe panel returns to standby.2. Press the +/On button.“On” (main breaker)in the display flashes.106107


alde heatingfitted equipmentIf you want you can switch off more warmwater before 30 minutes have elapsed.1. Press the button with the arrow until thewarm water symbol flashes. The “ON” textis shown next to the temperature on thedisplay.6. Heating with gasDo as follows to activate heating with gas.1. Press the button with the arrow until thegas heating symbol flashes. The “OFF”text is shown next to the temperature onthe display.2. Switch off the gas heating by pressing the-/Off button. The “OFF” text is shown nextto the temperature on the display.3. The gas heating symbol goes out whenthe panel returns to standby.7. Heating with electricityTo activate heating with electricity. The greaterthe power the more rapid the heating will be.1. Press the button with the arrow untilthe electrical heating symbol flashes.The “OFF” text is shown next to thetemperature on the display.fitted equipment2. Switch off the warm water by pressing the-/Off button. The “OFF” text is shown nextto the temperature on the display.2. Select gas heating by pressing the +/Onbutton. The “ON” text is shown next to thetemperature on the display.2. Select power (1kW, 2kW or 3kW) with the+/On or -/Off buttons. The diagram showsthat 3kW power has been selected (someboilers are only equipped with 1-2kW).3. The warm water symbol goes out whenthe panel returns to standby.3. The gas heating symbol is displayed whenthe panel returns to standby.3. The electrical heating symbol is shownwhen the panel returns to standby.Do as follows to switch off the gas heating.1. Press the button with the arrow until thegas heating symbol flashes. The “ON” textis shown next to the temperature on thedisplay.Do as follows to switch off heating withelectricity.1. Press the button with the arrow until theelectrical heating symbol flashes.108109


alde heatingfitted equipment2. Switch off the electrical heating bypressing the -/Off button until all powersteps have gone out. The “OFF” text isshown next to the temperature on thedisplay.9. 230V connectionThis symbol lights up when 230V is connectedto the vehicle.11. Working with thelower menu rowThe lower menu row can be used for suchthings as setting the clock, external start, nighttemperature, automatic start of the heater. Touse the lower menu row you must activate itby doing as follows:1. Press the button with the arrow until thesymbol for the lower menu row flashes.12. ClockTo set the clock, first light up the lower row offunctions (see item 11).1. Press the button with the arrow until theclock symbol flashes.fitted equipment3. The electrical heating symbol goes outwhen the panel returns to standby.10.Temperature2. Press the +/On button. Day flashes. Use+/On or -/Off to set the weekday.8. Circulation pumpThis symbol is displayed when the circulationpump is operating (12V-pump or 230V-pump).When heating is required in the vehicle, thepump starts automatically.The boiler selects the 230V pump if one isinstalled in the system. When the 230V isdisconnected from the vehicle the 12V pumpis automatically selected. The symbol will lightup even if the pump is defective.This symbol shows the indoor temperature inthe caravan in intervals of 0.5°C.This symbol shows the temperature outsidethe caravan in intervals of 1°C. To use thisfunction an outdoor temperature sensor mustbe installed.2. Light up the menu row by pressing the +/On button. The lower row with symbolslights up.3. To switch off the lower menu row, pressthe -/Off button when the symbol flashes.Activated functions will be displayed evenif the lower menu row is switched off.3. Step forward with the arrow key until thetime is displayed. Hour flashes. Use +/Onor -/Off to set the full hour.4. Then step forward with the arrow key untilthe minutes are displayed. Min flashes.Use +/On and -/Off to set the minutes.110111


alde heatingfitted equipment5. Press Store and the time you have setis stored. The example shows Tuesday,08.35.If the power to the panel is broken and thebattery backup is not connected, the clockmust be set again.Weekday: 1-71=Monday7= SundayHours: 0-23Minutes: 0-593. Press the button with the arrow until theOn symbol (main breaker) flashes. Press -/Off.4. Off and Ext are shown in the display whenthe panel returns to standby. External startis activated.14. Automatic temperature AutochangeThis function is used when you wish to setautomatic temperature change, for example,during the night.In order to activate automatic temperaturechange, first light up the lower row of functions(see item 11).1. Press the button with the arrow until thesymbol for automatic temperature changeflashes. The temperature and the “OFF”text are shown on the display.4. Then press Store and the start time isdisplayed. Adjust the start time (the sameprocedure as in 12) and press the “Store”button.5. Now adjust the stop time and press“Store” again. The text field shows therequired temperature and ON.fitted equipment13. External start ExtThis function is used if you wish to start theheater in the caravan from outside. To use thisfunction it is necessary to have an installationfor external start (see vehicle manual). Toactivate external start, first light up the lowermenu row of functions (see item 11).1. Press the button with the arrow until the“Ext” symbol flashes. The “OFF” text isshown next to the temperature in thedisplay.When external start is activated the heater willstart with the latest settings and “ON” (mainbreaker) comes on. If 12V is not connected tothe heater, the display will not light up until 12Vis connected. The external start function is stillactivated.To switch off external start, go to the“Ext” symbol in the on position and press the-/Off button.2. Press the +/On button. Set flashes and theOFF text is shown in the display. Press +/On to activate the function. “ON” is shownin the display.3. Press the left arrow key. The requiredtemperature is displayed. Then adjust thetemperature by pressing the +/On or -/Offbutton.6. If you want the temperature change to berepeated daily, select day 0. Auto is shownin the display when the panel returns tostandby.15. Starting the heaterautomaticallyAutoOnThis function is used if you want the heater tostart automatically at a later time. The heaterworks for 24 hours and then stops.Automatic start is repeated the following weekas long as the function is activated.To activate the function you must first light upthe lower row of functions (see item 11).The function controls the panel’s main breaker.1. Press the button with the arrow until theAutoOn symbol flashes. “OFF” is shown inthe display. To activate AutoOn, press the+/ On button or the -/Off button to closethe function.2. Press the +/On button. The “ON” textis shown next to the temperature in thedisplay.112113


alde heatingfitted equipment2. The start time will be displayed. Set thetime in accordance with item 12 and press“Store” to store the settings. “OFF” isshown in the display.3. Press the +/On button. On is shown inthe display and AutoOn flashes. Set thepanel’s main breaker to OFF.1. Press the button with the arrow until theAmp symbol flashes. “OFF” is shown inthe display.2. Press the -/Off button to activate andset the function. The following valuescan be set with +/On or -/Off buttons,5,6,7,9,10,11,15,16,17.3. Press Store to leave the OFFSET function.PUMP 12V/PUMP AU.The12V pump is used in the PU 12 settingeven if 230V is connected. In the PU AUposition, the 230V pump works, and when230V is disconnected, the 12V pump starts.The PU AU function is activated in the factorysetting.1. Press the button with the arrow until theMenu symbol flashes. Press +On.2. When OF is displayed, step with the arrowkey until PU AU is displayed. Press +/Onand PU 12 is displayed.SERVICEWith this function one can see what values*from the heater are displayed. The values areupdated once per second.1. Press the button with the arrow until theMenu symbol flashes. Press +On.2. When OF is displayed, step with the arrowkey until SE is displayed. Press +/On tosee the various values (-/Off can also beused).fitted equipment3. To leave Service, press Store.When you get to the vehicle and AutoOn isactivated, de-activate AutoOn so that theheater does not stop after 24 hours (theboiler cannot be switched off when AutoOn isactivated).You can then step back with the left-handbutton in the settings and press Store in allpositions.3. Amp is shown in the display when thepanel returns to standby.17. Menu MenuIn the “Menu” setting one can activate anumber of functions. To activate the functionyou must first light up the lower row offunctions (see item 11). To step between thevarious functions, use the arrow keys.OFFSET (Temperature adjustment)With this function you can calibrate thetemperature on the panel if you notice that thetemperature (the stabilised room temperature)does not correspond with the temperatureshown on the panel.1. Press the button with the arrow until theMenu symbol flashes. Press +On.2. When OF is displayed, adjust thetemperature displacement with +/On or -/Off (+/-5°C in intervals of 0.5°C).16. Load monitor ampThis function is used if you do not want the230V fuses to become overloaded. If thevehicle’s total current consumption exceedsthe set value, the boiler’s electrical powerwill be automatically reduced. On account ofvoltage variations and tolerances, one canselect various control levels (for example, for6A fuse, one can choose either 5,6,7 Ampsetting).If the fuse does not hold, select a lower setvalue. The function is disconnected in thefactory setting. To activate the function, youmust first light up the lower row of functions(see item 11).3. Press -/Off and PU AU is displayed. PressStore to leave the pump function.* The values shown during service are:FA (revolutions):The speed of the fan dividedby 2.SH (temp): Warm water temperature.HE (temp): Operating temperature.OH: If the overheating protection has beentripped On or alternatively Off.HS (X): Software version in the heater.PS (X): Software version on the panel.I: Amp. Guideline value shown in stepsof 0.5 A.WI: Window breaker on-off.ES: External start on-off.10-RS: Heater information, only for ALDE.114115


alde heatingfitted equipmentButton soundWith this function you can connect ordisconnect the button sound to the buttons.The button sound is disconnected in thefactory setting.1. Press the button with the arrow until theMenu symbol flashes. Press +On.2. When OF is displayed, step with the arrowkey until Sn is displayed. Press +/On andthe button sound is connected.3. Press -/Off to disconnect the buttonsound. Then press Store to leave thebutton sound function.Constant pump operationWith this function, selected pump isin constant operation. The function isdisconnected in the factory setting. Thisfunction limits the hot water supply, particularlywhen there is little need of heat.1. Press the button with the arrow until theMenu symbol flashes. Press +On.2. When OF is displayed, step with the arrowkey until PE is displayed. Press +/On andconstant pump operation is connected.3. Press -/Off to disconnect constant pumpoperation. Then press Store to leave the pumpoperation function.Automatic temp. increaseAt 02.00 hours (night time) the boiler startsand works in accordance with Warm water(item 5) if the clock is set. The reason for thisis to reduce the risk of legionella.The function is disconnected in thefactory setting.1. Press the button with the arrow until theMenu symbol flashes. Press +On.2. When OF is displayed, step with thearrow key until LE is displayed. Press +/On and legionella is connected.3. Press -/Off to disconnect legionella.Then press Store to leave the legionellafunction.18. Fault messagesWhen a fault occurs in the system the reasonis shown in the display.LOW BAT: If the vehicle has a battery voltageof less than 10.5V, the heater stops. Theheater is automatically reset when the voltagecomes up to 11V.FAN: Faulty fan speed. Automatic resettingafter 5 minutes.GAS OUT: Gas finished. Resetting byswitching off and restarting the boiler inaccordance with item 1.OHEAT 1: Overheating protection tripped.To re-set, disconnect 12V from the boiler andconnect again.OHEAT 2: Thermostat tripped. To re-set,disconnect 12V from the boiler andconnect again.WINDO: Window open, the boiler stops forgas. Gas operation in the boiler starts whenthe window is closed. Electrical operationfunctions. Check the vehicle instructions to seewhether this function is installed.SERIAL: There is a connection fault betweenboiler and panel. Normally, this is a mechanicalfault in the connection between the heater andpanel. To re-set, break the main current andthen start again.19. Emergency start• Disconnect 12V and the cable to the panelon the heater.• Connect a cable between 2 and 9 in thecontact device (on the heater).• Connect 12V to the heater.Now the heater starts with gas and 1kW.(Regulation of room temperature does notfunction, constant pump operation)Technical dataMeasurements/WeightsBoiler height: 310mmBoiler depth: 340mmBoiler width: 510mmWeight:14kg (without fluid)Gas Propane ButaneOutput 1: 3.3kW 3.8kWConsumption 245g/h 275g/hOutput 2: 5.5kW 6.4kWConsumption: 405g/h 460g/hPressure:I3+ 28-30/37 mbarI3B/P 30 mbarVolume/Pressure/TempLiquid volume radiator water: 3.5 litreLiquid volume warm water: 8.4 litreMax pressure radiator water: 0.05MPa(0.5 bar)Max pressure warm water: 0.3MPa(3.0 bar)System temperature: max 85°C230V ~Output element:1 x 1050WOutput element (2 or 3kW): 1 x 2100W12V DCCurrent consumption:1 amp (max)Fuse:3.15 amp+ / 3.15amp-fitted equipment116117


thetford refrigeratorsfitted equipmentThetford ABSORPTIONrefrigeratorsThis user’s information is for Thetfordabsorption refrigerators. It explains how to useyour refrigerator correctly and safely. Read themanual carefully before using the refrigeratorfor the first time to obtain a quick overview ofhow to operate and use the refrigerator.Thetford absorption refrigerators are speciallydesigned to store fresh and frozen food andmake ice cubes in caravans and campers.The control panel allows you to select thepreferred energy source and cooling level.Different energy sources allow you to use yourrefrigerator under different conditions.Thetford absorption refrigerators belong tocategory C11: gas appliances that mustbe installed so that the combustion area isisolated from the living space.To find out more about how your absorptionrefrigerator works, visit the website at www.thetford-europe.com.Precautions and safety instructionsAlertsThe following alerts are used in thisuser’s manual:Warning! “Warning” alerts the user tothe danger of damage to theproduct or to the user if the userfails to carry out the describedprocedures carefully.Non-observance of theprocedures may result in seriousinjury to the user or damage to theproduct.Caution! “Caution” alerts the user to thepossibility of damage to theproduct if the user fails to carryout the described procedurescarefully.Important! “Important” denotessupplementary information forthe user and alerts the user topotential problems.Warnings• This refrigerator must be installedaccording to the manufacturer’sinstructions and in compliance with localand national regulations.• Read this manual carefully before you startto use your refrigerator.• Always consult the warnings before youperform any maintenance or gas checks.Repairs/maintenance• Never open or damage the coolingsystem. The cooling system is pressurisedand contains substances harmful tohealth.• Never attempt to repair gas, extractor orelectrical parts yourself. They must berepaired by a qualified service engineer.Contact the Customer Service departmentof Thetford for a list of qualified parties.• Always switch off the refrigerator beforeyou perform any kind of maintenanceor cleaning.What to do if...• You smell gas:- close the valve of the gas bottle;- extinguish any naked flames;- do not switch on any electrical devicesor lighting;- open the windows and leave the room;- contact the Customer Servicedepartment of Thetford.• You suspect a leak in the cooling system:- switch off the refrigerator;- extinguish any naked flames;- provide sufficient ventilation;- contact the Customer Servicedepartment of Thetford(0114 273 8157).About your refrigeratorYour refrigerator has a cold space and afreezer compartment. After starting up therefrigerator, allow it to cool for at least eighthours before placing any food in it.Fitting racksInside your refrigerator there are two or threestorage racks. You can adjust the racks to aconvenient height by means of a simpleclick system:• click the plastic bracket to the right shortside of the rack;• turn the bracket into the horizontal positionand insert the rack tipped in a slopingposition into the refrigerator;• place the short side without bracket intoone of the grooves on the left wall of therefrigerator;• place the short side with bracket in thecorresponding groove on the right wall ofthe refrigerator;• turn the bracket downwards to fix it intothe groove.To move a rack, turn the bracket upwards andremove the rack. Place the rack at the requiredheight in the way described above.fitted equipmentUse• Never cover the ventilation grills in thewalls of a caravan. Good ventilation isessential for the correct working of theabsorber system.• Water in the ventilation grating can result indamage to the refrigerator. Therefore, weadvise that you put the winter cover overthe ventilation gratings prior to washingyour vehicle.• Never expose the refrigerator to rain.• Never operate the refrigerator by gas whiledriving. If a road accident results in fire,there is a risk of explosion.Cold spaceThe cooling fins are located on the inside ofyour refrigerator. The absorption system usesthe cooling fins to withdraw heat from therefrigerator. Therefore, never place plastic orpaper over the cooling fins. Air must be able tocirculate freely through the refrigerator so thatheat can be extracted.Important! Do not cover the cooling fins at theback of the refrigerator with plastic or paper.The refrigerator cools optimally when air isallowed to move freely through the refrigerator.• To limit frosting on the cooling fins:- always cover liquid foods before placingthem in the refrigerator;- always let hot food cool before placing itin the refrigerator;- never keep the refrigerator open longerthan necessary.118119


thetford refrigeratorsfitted equipmentSecuring products for drivingThe fitting racks in your refrigerator havea system for you to secure products whiledriving. The system consists of a simple clickand-slideplastic strip. To secure products onthe rack while driving, push the plastic strip astightly as you can against the products on therack. In the storage space on the inside of therefrigerator door, there are two unique Thetfordbottle slides (see illustration). The slidesprevent bottles from sliding around duringdriving. Push the slide against the products inthe door or place the products between thebottle slide .Door locking mechanismThe refrigerator door has an automatic lockingmechanism. The door locks automaticallywhen you press it shut firmly. This automaticlocking mechanism also keeps the refrigeratordoor shut during driving. For some models anadditional security device is fitted below therefrigerator. By pushing the locking bar overthe pin when the door is closed, you can besure that the door does not open duringyour journey.If you are not going to use the refrigeratorfor a prolonged period of time, you can usethe special storage latch of the door lockingmechanism (see illustration) to prevent odours.Rotate the hook through 90 degrees and lockit in place using the strike plate.N112 Piezo (Manual) IgnitionSwitching on the fridge – Manual Controls5A D C BA = Energy Source Selector SwitchB = ThermostatC = Flame meterD = Manual ignition(piezoelectric ignitionImportant! - Always use the gas connectionor mains voltage to start up the refrigeratorfor the first time and to cool it. Poweringfrom the battery of your vehicle is suitableonly for maintaining the temperature of therefrigerator and its contents once it hasbeen refrigerated.- When powered by a vehicle battery(12 V) the refrigerator works withouttemperature control (i.e. constantoperation).- Mains voltage (230 V): set the powerselector switch (A) to- Set the temperature by means of thethermostat, rotary switch (B). (Thebigger the dot, the colder the setting).Powering with gasWarning! - Flammable material must bekept away from the refrigerator.- For selection of gas type, see theinformation plate inside your refrigerator.- For the pressure regulator model, see theinformation plate inside your refrigeratorand the table at the end of this booklet.- The type of gas container and its locationmust be in compliance with the mostrecent regulations. Ensure that the unit isinstalled in a location with good ventilationand make sure that the ventilationopenings in the gas container storagelocation remain open.- The changing of the gas container mustbe done outside in the open air and out ofreach of any possible sources of ignition.- You are strongly advised not to use gasto power the refrigerator while you aredriving. If a road accident results in fire,there is a danger of explosion.- You are strongly advised not to use gasto power the refrigerator in the vicinity ofpetrol stations.fitted equipment120Freezer compartmentImportant!- The freezer compartment is unsuitable asa means of freezing food, the freezer willmaintain the temperature of alreadyfrozen food- Use only drinking water to makeice cubes.- Do not place any other products in thefreezer compartment when you are makingice cubes.- Water freezes fastest with the thermostatat the highest setting.Tip! Make ice cubes at night when yourrefrigerator has more spare capacity.Switching on the refrigerator• It is recommended that you clean theinside of the refrigerator before you switchit on.• Let the refrigerator cool for at least eighthours before you place food in it for thefirst time.A. The refrigerator can be powered by themains (230V), direct current (12V) orliquid gas. Select the energy source thatyou want by means of the energy sourceselector switch (A). The switch has foursettings:- mains supply (230V)- direct current (DC) (12V)- gas- switched offB. The thermostat controls the refrigeratortemperature when the refrigerator ispowered from the mains (230 V) or gas.The refrigeration level is indicated by thedots (the bigger the dot, the colder thesetting).C. The flame meter shows whether the flameis alight. The flame is alight when the redneedle of the meter moves into the greenarea.D. Pressing the manual (piezoelectric) starterproduces a spark that ignites the flame inthe burner.Electrical operationThe refrigerator can be powered by electricityin two ways:- DC (12V): Set the energy source selectorswitch (A) to the refrigerator will nowbe powered by the battery of your car orcamper.121


thetford refrigeratorsfitted equipment1 Open the valve of the gas bottle and thegas taps.2 Set the Thermostat (B) to the highest level(the biggest dot).3 Set the energy source selectorswitch (A) to4 Ignite the gas flame:Manual ignition (illustration 5):- Press the thermostat (B), and keep itdepressed.- Press the button for manual ignition (D)several times at intervals of between 1 and2 seconds.- Release the thermostat when the indicatorof the flame meter enters the green area. Ifit does not enter the green area, repeat theprevious step.Warning! Never keep the thermostatdepressed for longer than 30 seconds.If a flame does not appear, wait at leastfive minutes before trying again. If youfail to observe this rule, there may be anaccumulation of gas creating the risk of fireor explosion.- Set the desired refrigeration level bymeans of the thermostat (B). (The biggerthe dot, the colder the setting)Electrical ignition (illustration 6):- Set the desired refrigeration level bymeans of the thermostat (B). (The biggerthe dot, the colder the setting)Switching off the refrigerator- Set the energy source selectorswitch (A) to- The refrigerator is now completelyswitched off.- Use the special storage latch on the doorlocking mechanism to stop the door fromclosing. This prevents unpleasant odoursand mould in the refrigerator.Important! If you are not going to use therefrigerator for a prolonged period, close thevalve of the gas bottle and the gas taps.Electronic ignition• EES (Electric Energy Selection):the ‘Electric’ version, where the preferredenergy source has to be selectedmanually [no ‘Auto’ function possible]Switching on the refrigerator –Electronic / LCD controls(control panel)• It is recommended to clean the inside ofthe refrigerator before you switch it on.• Let the refrigerator cool for at least eighthours before you place food in it for thefirst time.Switching on the refrigeratorBEDACA = Main switch (on/off)B = Mode selection switchC = Cooling level selection switchD = Function LEDE = LCD display5. Set the desired refrigerating cooling levelby means of the cooling level selectionswitch (C). The LCD display will show thecooling level setting you have selected.A. Use the main switch to switch therefrigerator on and off. The function LEDwill turn blue. The display LCD shows themost recent settings. After 10 seconds theLCD display’s backlight will go out. Thefunction LED remains blue.B. Press the mode selector switch andthe LCD display backlight will show thesetting for 10 seconds. Pressing the modeselector switch successive times takesyou through the menu in the followingsequence: Manual DC (12V), manual gas,manual mains voltage (230V).C. Use the cooling level selector switch tocontrol the temperature of the refrigerator.When you press the cooling level selectorswitch, the LCD backlight will light up andshow the currently set temperature. Everytime you press the cooling level selectorswitch again, you set the refrigerator oneposition cooler. On reaching the coldesttemperature, the system will start againat the warmest temperature setting. Tenseconds after release of the cooling levelselector switch, the system will switch offthe LCD backlight.fitted equipment6Note: It is advisable to cool the fridge usinggas/230V electric before towing.A C B1. Open the valve of the gas bottle.2. Open the taps of the gas supply.3. Press main switch (A). The function LEDwill turn blue and all symbols on the LCDdisplay will light up.4. Use the mode selection switch to selectthe power supply that you want. The LCDdisplay will show the option you haveselected.- Press the thermostat (B) and keep itdepressed.- Ignition takes place automatically. Youwill hear a ticking noise. If ignition wassuccessful, the noise will stop and theflame meter will turn green. Release thethermostat.- If the flame goes out, ignition will berepeated automatically.Note: 12V Power is required to use therefrigerator.122123


thetford refrigeratorsfitted equipment124Selecting electrical power manuallyMains voltage (230V):The LED warns you whenever insufficientvoltage is available or if a fault occurs. Ifthis happens, the LED will start flashingonce per second and an error code isshown in the LCD displayWhen sufficient current is available again, orthe fault has been resolved, the LED will emit asteady blue light again.Direct current (12V):The LED warns you whenever yourvehicle’s engine is not running, or if afault occurs, or if insufficient voltage isavailable. If this happens, the LED willstart flashing once per second and anerror code is shown in the LCD display.Once the engine is running, or the fault hasbeen resolved, or sufficient voltage is availableagain, the LED will again emit a steady bluelight.Powering with gasWarning! - Flammable material must bekept away from the rear of the refrigerator.• For selection of gas type, see theinformation plate inside your refrigerator.• For the pressure regulator model, see theinformation plate inside your refrigeratorand the table at the back of this booklet.• The type of gas container and its locationmust be in compliance with the mostrecent regulations. Ensure that the unit isinstalled in a location with good ventilationand make sure that the ventilationopenings in the gas container storagelocation remain open.• The changing of the gas container mustbe done outside in the open air and out ofreach of any possible sources of ignition.• It is prohibited to use gas to power therefrigerator while you are driving.• It is prohibited to use gas to power therefrigerator in the vicinity of petrol stations.Selecting gas operation manuallyIf the flame cannot be lit within 30seconds, the gas supply will stop and gasmode will be switched off. The LED startflashing every second and an error codeis shown in the LCD display.The gas mode can be reset only if therefrigerator is switched off. If you switch therefrigerator on again and the gas mode is stillnot working, the LED of the manual gas modewill flash to indicate that gas is unavailable andan error code is shown in the LCD display.Important! It is prohibited to use gas to powerthe refrigerator while you are driving. If a roadaccident results in a fire, there is a danger ofexplosion. It is prohibited to use gas to powerthe refrigerator in the vicinity of petrol stations.If it takes longer than 15 minutes to refuel yourvehicle, you should switch the refrigerator offusing the main switch (A).Switching off the refrigerator• Push the main switch (A).• The blue LED will go out.• The refrigerator is now completelyswitched off.• Use the special storage latch on the doorlocking mechanism to fixate the opendoor. This prevents unpleasant odours andmould in the refrigerator.Frame heaterOn the N175 fridge/freezer (twin door unit)a switch is located between the two doors.This switch operates a 12v heating element toeliminate any condensation on the fridge doorseals from freezing.MaintenanceRegular maintenance is necessary to ensurethe correct functioning of your refrigerator.CleaningTip! A good time to clean your refrigerator isstraight after you have defrosted it.• Clean the refrigerator with a soft cloth andmild detergent.• Dust the refrigerator with a soft,moistened cloth.• Use a brush or soft cloth to remove oncea year any dust from the condenser at theinside of the refrigerator.Important! - Do not use soap or aggressivedetergents that are abrasive or soda-based.• The removable interior components of therefrigerator are not dishwasher proof.DefrostingFrost will gradually build up on the condenserof the refrigerator. You should defrost therefrigerator as soon as the frost layer is about3 mm thick. Frost reduces the refrigeratingcapacity and life of your refrigerator.• Remove the ice cube tray and all food.• Switch off the refrigerator.• Leave the refrigerator door open.• Place dry towels in the refrigerator toabsorb the water.• Place trays containing hot water in thefreezer compartment.• After defrosting (when the freezercompartment and condenser are frostfree),remove the towels and the watertrays and use a cloth to dry off therefrigerator.• Switch the refrigerator on again in the waydescribed in section 4.1 (‘Igniting andstarting your refrigerator’).Important! - Do not use force or sharpobjects to remove frost.• Do not try to accelerate defrosting byusing (for example) a hair dryer.Door locking mechanismFrost will form in the refrigerator if the dooris not closed properly. To determine whetherthe door closes properly, close the door witha piece of paper between the door and therefrigerator. Pull at the piece of paper. If youfeel resistance, the refrigerator door closesproperly. If you feel no resistance, the doordoes not close properly. Perform this testregularly on all four sides of the refrigeratordoor.If you find that the door does not closeproperly, check whether the door lockingmechanism keeps the door properly shut.Winter operationIf you use the refrigerator when the outdoortemperature is below 8°C, install the Thetfordvent winter/storage cover on the ventilationgrills. The cover protects your refrigeratorfrom excessively cold air. The winter cover isa refrigerator accessory obtainable from yourcaravan dealer.Tip! It is advisable to use the winter/storagecover if you are not going to use the vehicle fora long period of time.Ventilation grating with winter coverImportant; do not use the winter/storage cover in temperatures greaterthan 8°c as this can damage the coolingunit at the rear of the fridge. Removethe covers and re-fit when placing thevehicle back into storage.fitted equipment125


thetford refrigeratorsthetford refrigerators trouble shootingfitted equipmentMaintenance of gas equipmentA qualified service engineer must maintainand inspect gas and electrical equipment. Itis advisable to have this maintenance workperformed by a customer service centre.Contact the Customer Service department ofThetford for a list of qualified parties.Important! European laws covering gasappliances and extractors prescribeobservance of the following rules (which arethe user’s responsibility):• appliances that run on liquid gas must beinspected before being used for the firsttime and every year thereafter.• the gas burner must be cleaned atleast once a year or more frequently ifnecessary.• If a gas hose is used, it must be checkedannually. This hose has a limited life and,thus, must be regularly replaced. Checkthe hose regularly for cracks, splits andageing. If in doubt, replace the hose. Payattention to the maximum life of the hoseand replace it in time, as advised by themanufacturer or in conformance with localregulations.• For replacement, a gas hose approved inaccordance with the local regulations mustbe used. Position the hose so that it canrotate, is not kinked, and will allow• Due to the limited life of the gas hose, itmust be installed so that replacement ispossible.• make sure that the ventilation grills are notblocked;• Regularly clean the ventilation grills.Vent screenThe vent has a vent screen to prevent bugsfrom entering the combustion area of therefrigerators. These vents need to be cleanedregularly to insure a good airflow. When therefrigerator performs poor because of externalcircumstances such as extreme ambienttemperatures, the vents can be removed toimprove the airflow and improve the coolingperformance of the refrigerators.StorageIf you do not expect to use your refrigeratorfor a lengthy period, carry out the followingactions:• Remove all food• Switch off the refrigerator• Clean the refrigerator as described inSection 7.1 ‘Cleaning’• Shut off the gas tap to the refrigerator• Leave the door of the refrigerator ajarusing the special door closure hook(storage position)• Place the winter protection on theventilation grill.TroubleshootingIf your refrigerator does not refrigerateproperly or will not start, run through thefollowing checklist. If this fails to solve theproblem, please contact the Customer ServiceDepartment in your country (see the addressesat the back of the Thretford manual).• Check whether you have followed theinstructions in chapters 4, 5 or 6 of theuser instruction manual(‘Switching on the refrigerator’).• Check whether the refrigerator is on alevel surface.• Check whether the refrigerator can beused with an available energy source.Possible causeProblem: refrigerator will not work on gasa) Gas bottle is empty.b) Valve of the gas bottle or the blue shut-offvalve is closed.Action you can takea) Replace the gas bottle.b) Open the valve of the gas bottle or shut-offvalve(s).Problem: refrigerator will not work on 12V DCa) 12V fuse is defective.a) Fit a new fuse - Fuse 12 on the PSU.b) Test the battery and charge it.b) Battery is empty.Problem: refrigerator will not refrigerate sufficientlya) Insufficient ventilation for the refrigerator. a) Check whether the ventilation gratingsare covered.b) Thermostat set too lowb) Increase the setting of the thermostatc) Too much ice on the condenser.c) Check whether the refrigerator door shutsproperly and defrost the refrigerator.d) Too much hot food stored simultaneously. d) Let the food cool off first.e) Gas burner is dirty.e) Have the gas burner cleaned.f) Door does not shut properly.f) Check the door closing mechanism.fitted equipment126Maintenance checklistThis refrigerator will give you many years oftrouble-free use if you simply run through thefollowing checklist regularly:• keep the refrigerator clean (see section 7.1of the user instruction manual, ‘Cleaning’);• defrost the refrigerator as often as isnecessary (see section 7.2 of the userinstruction manual, ‘Defrosting’);• check the door closing mechanismregularly (see section 7.3 of the userinstruction manual, ‘Door lockingmechanism’);127


thetford refrigeratorscooker operationfitted equipmentControl panel diagnosticsRefrigerators with a LCD control panel havea special diagnostics area which displays anerror code if there is a fault.• Fault 1: AC heater current is measured tobe 75% below nominal current.Action: Contact your dealer or a ThetfordService Centre.• Fault 2: DC heater current is measured tobe 75% below nominal current.Action: Contact your dealer or a ThetfordService Centre.• Fault 3: AC heater is ON when it shouldbe OFF.Action: Contact your dealer or a ThetfordService Centre.• Fault 4: DC heater is ON when it shouldbe OFF.Action: Contact your dealer or a ThetfordService Centre.• Fault 5: Senses flame when gas shouldbe OFF.Action: Contact your dealer or a ThetfordService Centre.• Fault 6: Senses gas output terminal ONwhen should be OFF.Action: Contact your dealer or a ThetfordService Centre.• Fault 7: Senses gas output terminal OFFwhen should be ON.Action: Contact your dealer or a ThetfordService Centre.• Fault 8: AC mains supply is 20%below nominal.Action: Your controls are in manual ACmode, but there is no power available.Check if you plugged in the 230Vconnection, if so the voltage supply onthe 230V connection is to low, contact thepower supplier.• Fault 9: Gas lockout because flame failsto ignite after 30 seconds.Action: Your controls are in manual gasmode, but the flame fails to ignite. Check ifyour gas cylinder is empty or if one of theshut-off valves is closed. Select anotherenergy source. Reset the fridge 3 or 4times in gas-mode until flame ignites.Contact your dealer or a Thetford ServiceCentre if problem isn’t resolved.• Fault 10: No “engine running” signal ispresent and control is in Manual DC mode.Action: Your controls are in manual DCmode and the engine of your vehicle isnot running. The refrigerator can only coolon 12V when the engine of your vehicleis running. Start the engine or select adifferent energy mode.• Fault 11: No energy source is availableand control is in AUTO mode.Action: Your controls are in AUTO mode,but no energy source is available. Start theengine, connect the 230V supply or openthe gas supply and reset the refrigeratorby turning it of and on again.• Fault 12: Contact your dealer or aThetford Service Centre.• Fault 13: Thermistor fails; controlautomatically switches to Backupmode (BOS).Action: Check if the connector above thefin on the inside of the cabinet is correctlyplugged in. If so contact your dealer or aThetford Service Centre.• Fault 14: Display Board and Power boardlost communication with each other.Action: Contact your dealer or a ThetfordService Centre.Cooker 3 Burner + HotplateOPERATIONBurner operationFig. 1IMPORTANT• Although each burner will support pans from10 to 22cm, care should be taken not tooverload the appliance as performance maybe reduced.• The following pan sizes are the maximum werecommend:- Electric Hotplate:- Ø180mmAuxiliary Burner:- Ø200mmSemi-Rapid Burner:- 2xØ200mm or 1x Ø220mm with1x Ø180mm• When using small pans the flames shouldnot spread beyond the base of the pan asthis will reduce the efficiency of the burner.• Avoid old or misshapen pans as these maycause instability.• The lid must be opened fully prior to usingthe hotplate burners.Using the Hotplate Gas Burners1. Ensure gas cylinder/supply is connectedand turned on. In the event of a gas smellturn off at gas cylinder/mains and contactsupplier.2. Flame supervision: Each burner iscontrolled individually and is monitoredby a thermocouple probe. In the eventof the burner flames being accidentallyextinguished, turn off the burner control anddo not attempt to re-ignite the burner for atleast one minute.3. To light: Push in the control knob and turnto full rate – see Fig.1. Hold a lighted matchor taper to the burner and push the controlknob in and hold. It is necessary to holdthe knob depressed after the burner hasignited for approximately 10 - 15 seconds,to allow the thermocouple probe to reachtemperature, before releasing the knob.Should the flame go out when the knob isreleased, the procedure should be repeatedholding the knob depressed for slightlylonger.4. For models fitted with Spark Ignition theprocedure is similar except that the burnercan be ignited by depressing the ignitionbutton, which is located on the fascia. Ifthe burner has not lit within 15 secondsthe control knob should be released andthe burner left for at least 1 minute before afurther attempt to ignite the burner.5. For simmering, turn the knob further anticlockwiseto the low rate position.6. To turn off: Turn the control knob until theline on the control knob is aligned with thedot on the control panel. Always make surethe control knob is in the off position whenyou have finished using thehotplate burners.OPERATIONUsing the Electric HotplateEnsure the electricity is switched on.The hotplate control is numbered from 1 to 6.To turn it on, rotate the knob either clockwiseor anti-clockwise to the required position.Position 1 is the coolest setting.To turn the hotplate off, rotate the knob untilthe line or pointer on the knob lines up with thezero on the control panel.The hotplate is a sealed construction andtransfers heat through conduction. Formaximum efficiency a correctly sized pan witha flat heavy gauge base should be used. Pansize should be the same or slightly larger (up to1” / 2.5cm oversize).Before using your hotplate for the first time, werecommend that you prime and then season it.fitted equipment128129


cooker operationfitted equipmentTo prime the HotplateSwitch on the hotplate for a short period,without a pan, to harden and burn off thecoating.Use a medium to high setting for 3 – 5minutes. A non toxic smoke may occur duringthis process. Allow it to cool, then season.To season the HotplateFirst heat the hotplate for 30 seconds ona medium setting, then switch off. Pour aminimal amount of unsalted vegetable oil ontoa clean dry cloth or paper towel, and apply athin coat of oil to the hotplate surface. Wipeoff any excess oil, then heat the hotplate ona medium setting for 1 minute. Occasionalseasoning will help to maintain the Hotplate’sappearance.WARNING• Glass lids may shatter when heated. Turnoff the hotplate and allow it to cool beforeclosing the glass lid.• Remove all spillage from the surface of theglass lid before opening.• The glass lid has the tendency to snapshut towards the end of lowering.This is caused by the travel lock action ofthe hinges as it is activated.Make sure all fingers are removed fromappliance when closing the lid.IMPORTANT• Depending on specification, your appliancemay be fitted with a glass lid shut-off system,which cuts off the power to all hotplateburners (gas and electric) if the lid is closed.• Ensure the glass lid is in the open andupright position before turning on thehotplate burners.• Not all models are fitted with the shut-offsystem.OPERATIONWARNINGOn seperate oven & Grill cookers• The grill area can get hot when the oven isin use, even if the grill is switched off.• Care should be taken when removingpans from the grill, i.e. use of oven gloves,and by making use of the removal grill panhandle.IMPORTANT• The grill pan supplied is multi functional, foruse in grill or oven.• The handle design allows removal orinsertion whilst the pan is in use.• Always remove the handle when the pan isin use.• The grill MUST only be used with the dooropen.Using the Grill1. Ensure gas cylinder/supply is connectedand turned on. In the event of a gas smellturn off at gas cylinder/mains and contactsupplier.2. To light: Open door, push in the controlknob and turn to full rate – see Fig 1(page 129). Hold a lighted match or taperto the burner and push the control knob inand hold. The burner should ignite and thecontrol knob should be held in for 10 -15seconds before release.If the burner goes out, repeat procedureholding control knob for slightly longer.3. For models fitted with Spark Ignition theprocedure is similar except that the burnercan be ignited by depressing the ignitionbutton, which is located on the fascia.Ignition must be carried out with the dooropen, and if the burner has not lit within15 seconds the control knob should bereleased and the grill left for at least 1minute before a further attempt to ignite theburner.4. Note: the grill must only be used with thedoor open.5. On first use of the grill, it should be heatedfor about 20 minutes to eliminate anyresidual factory lubricants that might impartunpleasant smells to the food being cooked.A non-toxic smoke may occur when usingfor the first time so open any windowsand turn on mechanical ventilators to helpremove the smoke.6. Although the grill does heat up quickly, afew minutes preheat is recommended.7. Flame Failure Device (FFD): the grill burner isfitted with a flame sensing probe, which willautomatically cut off the gas supply in theevent of the flame going out. In the eventof the burner flames being accidentallyextinguished, turn off the burner control anddo not attempt to re-ignite the burner for atleast one minute.8. It is normal for the flames on this burner todevelop yellow tips as it heats up.9. A reversible grill pan trivet enables thecorrect grilling height to be achieved.Fast Toasting trivet in high positionGrilling Sausages trivet in high positionGrilling Steak/Bacon trivet in high positionGrilling Chops, etc trivet in low positionSlow Grillingtrivet removed10. To turn off: turn the control knob until theline on the control knob is aligned with thedot on the control panel. Always makesure the control knob is in the off positionwhen you have finished grilling.OperationIMPORTANT• The appliance is fitted with a cooling system.The cooling fans should automatically switchon a couple of minutes after the grill and/oroven is turned on, and will remain on evenafter the appliance has been switched off.• The fans should automatically switch off afew minutes after the appliance has beenswitched off, when the front of the appliancehas cooled sufficiently.• A constant 12V supply is necessary at alltimes to ensure the cooling system operatescorrectly.Using the Oven1. Ensure gas cylinder/supply is connectedand turned on. In the event of a gas smellturn off at gas cylinder/mains and contactsupplier.2. To light: Open door, push in the controlknob and turn to full rate (240°C). Hold alighted match or taper to the burner andpush the control knob in and hold. Theburner should ignite and the control knobshould be held in for 10 -15 seconds beforerelease.If the burner goes out, repeat procedureholding control knob for slightly longer.3. For models fitted with Spark Ignition theprocedure is similar except that the burnercan be ignited by depressing the ignitionbutton, which is located on the fascia.Ignition must be carried out with the dooropen, and if the burner has not lit within15 seconds the control knob should bereleased and the oven left for at least 1minute before a further attempt to ignite theburner.fitted equipment130131


cooker operationfitted equipment1324. Place the oven shelf in the required positionand close the door. Set control knob toapproximately 200°C and heat the ovenfor about 30 minutes to eliminate anyresidual factory lubricants that might impartunpleasant smells to the meals beingcooked. A non-toxic smoke may occurwhen using for the first time so open anywindows and turn on mechanical ventilatorsto help remove the smoke.5. Although the oven does heat up quickly, itis recommended that a 10 minute preheatbe allowed. The oven should be up to fulltemperature in about 15-20mins.6. To turn off: turn the control knob until theline on the control knob is aligned with thedot on the control panel.7. Shelf: the shelf has been designed to allowgood circulation at the rear of the oven andis also fitted with a raised bar to preventtrays or dishes making contact with theback of the oven. To remove a shelf, pullforward until it stops, raise at front andremove.IMPORTANTThe pans and trays supplied with thisappliance are the maximum sizesrecommended for use. Larger pans andtrays may restrict good circulation of heat,increasing cooking times.Oven Temperature ControlThe temperature in the oven is controlled bya thermostatic gas tap and is variable overthe range 130°C to 240°C. The temperaturesindicated refer to the centre of the oven and atany particular setting the oven will be hotter atthe top and cooler towards the base.The variation between top and centre, andcentre to bottom is approximately equivalentto one gas mark. Good use can be madeof the temperature variation in severaldishes requiring different temperatures maybe cooked at the same time. In this waymaximum benefit can be obtained from thegas used to heat the oven. Care should betaken not to overload the oven, adequatespacing being used to allow free circulationfor heat.OPERATIONCooking GuidelinesBest results will be obtained by the shelfpositions in this guide. It is not necessary topreheat the oven but advisable for a range ofdishes. The oven is capable of full temperaturein 15-20 minutes.Most cookery books give details of theshelf positions and gas mark settings foreach recipe. If in doubt about a recipe youintend to use, study the recipe carefullythen find a similar dish in our guide anduse our shelf position and gas mark settingrecommendation.Shelf positions are from the top down. Whenroasting with aluminium foil care must be takenthat the foil does not impair circulation or blockthe oven flue outlet.Do’s And Don’tsDO read the user instructions carefully beforeusing the appliance for the first time.DO allow the oven to heat before using forthe first time, in order to expel any smellsbefore the introduction of food.DO clean the appliance regularly.DO remove spills as soon as they occur.DO always use oven gloves when removingfood shelves and trays from the oven.DO check that controls are in the off positionwhen finished.DO NOT allow children near the cooker whenin use. Turn pan handles away fromthe front so that they cannot becaught accidentally.DO NOT allow fats or oils to build up in theoven trays or base.DO NOT use abrasive cleaners or powdersthat will scratch the surfaces of theappliance.DO NOT under any circumstances use theoven as a space heater.DO NOT put heavy objects onto open grill andoven doors.LeaksIf a smell of gas becomes apparent, thesupply should be turned off at the cylinderIMMEDIATELY. Extinguish naked lightsincluding cigarettes and pipes. Do notoperate electrical switches. Open all doorsand windows to disperse any gas escape.LPG gas is heavier than air; any escapinggas will therefore collect at a low level. Thestrong unpleasant smell of gas will enablethe general area of the leak to be detected.Check that the gas is not escaping from anunlighted appliance. Never check for leakswith a naked flame, leak investigation shouldbe carried out using a leak detector spray.MAINTENANCE & SERVICINGIMPORTANT• Shut off gas supply at isolating valve, switchoff electric supply and ensure all parts arecool before cleaning or servicing• All servicing must be carried out by anapproved competent person.• After each service the appliance must bechecked for gas soundness• This appliance must not be modified oradjusted unless authorised and carried outby the manufacturer or his representative.No parts other than those supplied bythe manufacturer should be used on thisappliance.• If the supply cord is damaged, it must onlybe replaced by the manufacturer or hisrepresentative in order to avoid a hazard.This appliance needs little maintenance otherthan cleaning. All parts should be cleanedusing warm soapy water. Do not use abrasivecleaners, steel wool or cleansing powders.When cleaning the burner ring it is essentialto ensure that the holes do not becomeblocked. The control knobs are a push fitand can be removed for cleaning. They areinterchangeable without affecting the sense ofoperation.COOKER 3 BURNER GAS HOB(SPRITE ONLY)IMPORTANT: Before using the appliancesfor the first time, remove all accessories andpacking in the grill and oven, including anysurface protection film, i.e. plastic coating.Clean all interior surfaces with hot soapy waterto remove any residual protective covering ofoil and rinse carefully.WARNING• ACCESSIBLE PARTS MAY BE HOTWHEN THE GRILL IS USED, YOUNGCHILDREN SHOULD BE KEPT AWAY.• WHEN COOKING ALWAYS ENSUREYOUNG CHILDREN ARE KEPT AWAY.Ensure the gas cylinder is turned on. Inthe event of a gas smell, turn off at thecylinder and contact supplier. The burnerson this appliance have fixed aeration and noadjustment is required. Depending on thegas being used, the burners should flame asfollows:PROPANE - The flames should burn quietlywith a blue/green colour with no sign of yellowtips.BUTANE - Normally on initial lighting, as smallamount of yellow tipping will occur and thenslightly increases as the burner heats up.IMPORTANT: The control tap on thisappliance operates both the grill and ovenburners.To ensure safe operation it is not possible tooperate both burners at the same time.fitted equipment133


cooker operationfitted equipment134Using the hob burners1. Ensure gas cylinder/supply is connectedand turned on. In the event of a gas smellturn off at gas cylinder/mains and contactsupplier2. Flame supervision: Each burner iscontrolled individually and is monitoredby a thermocouple probe. In the eventof the burner flames being accidentallyextinguished, turn off the burner controland do not attempt to re-ignite the burnerfor at least one minute.3. To light: Push in the control knob andturn to full rate - see Fig.2. Hold a lightedmatch or taper to the burner and push thecontrol knob in and hold. It is necessaryto hold the knob depressed after theburner has ignited or approximately 10-15seconds, to allow the thermocouple probeto reach temperature, before releasing theknob. Should the flame go out when theknob is released, the procedure should berepeated holding the knob depressed forslightly longer.4. For models fitted with spark ignition theprocedure is similar except that the burnercan be ignited by depressing the ignitionbutton, which is located on the fascia. Ifthe burner has not lit within 15 secondsthe control knob should be released andthe burner left for at least 1 minute beforea further attempt to ignite the burner.5. For simmering, turn the knob further anticlockwiseto the low rate position.6. To turn off: Turn the control know until theline on the control knob is aligned with thedot on the control panel. Always makesure the control knob is in the off positionwhen you have finished using the hotplateburners.IMPORTANT: The two in line hob burners onthis appliance will support pans from 10cm to20cm. The single hob burner will support pansfrom 10cm to 22cm.WARNING• GLASS LIDS MAY SHATTER WHENHEATED. TURN OFF THE HOTPLATEAND ALLOW IT TO COOL BEFORECLOSING THE GLASS LID.• REMOVE ALL SPILLAGE FROM THESURFACE OF THE GLASS LID BEFOREOPENING.Using the grillIMPORTANT• THE GRILL MUST ONLY BE USED WITHTHE DOOR OPEN.• THE HEAT DEFLECTOR BELOW THEFASCIA SHOULD BE PULLED OUTPRIOR TO LIGHTING THE GRILL.NEVER ADJUST THE HEAT DEFLECTORPOSITION WITHOUT USING HANDPROTECTION I.E. OVEN GLOVES.1. Ensure gas cylinder/supply is connectedand turned on. In the event of a gas smellturn off at gas cylinder/mains and contactsupplier.2. To light: Open door, push in the controlknob and turn to full rate.Hold alighted match or taper to the burnerand push the control knob in and hold.The burner should ignite and the controlknob should be held in for 10-15 secondsbefore release. If the burner goes out,repeat procedure holding control knob forslightly longer.3. For models fitted with spark ignition theprocedure is similar except that the burnercan be ignited by depressing the ignitionbutton, which is located on the fascia.Ignition must be carried out with the dooropen, and if the burner has not lit within15 seconds the control knob should bereleased and the grill left for at least 1minute before a further attempt to ignitethe burner.4. On first use of the grill, it should be heatedfor about 20 minutes to eliminate anyresidual factory lubricants that mightimpart unpleasant smells to the food beingcooked. An non-toxic smoke may occurwhen using for the first time so openany windows and turn on mechanicalventilators to help remove the smoke.5. Although the grill does heat up quickly, it isrecommended that a few minutes preheatbe allowed.6. Flame Failure Device (FFD): The grill burneris fitted with a flame sensing probe, whichwill automatically cut off the gas supplyin the event of the flame going out. In theevent of the burner flames accidentallybeing extinguished, turn off the burnercontrol and do not attempt to re-ignite theburner for at least one minute.7. It is normal for the flames on this burnerto develop yellow tips as it heats up,particularly on Butane.8. A reversible grill pan trivet enables thecorrect grilling height to be achieved.Fast toasting - trivet in high positionGrilling sausages - trivet in high positionGrilling steak/bacon - trivet in high positionGrilling chops, etc. - trivet in low positionSlow grilling - trivet removed9. To turn off: Turn the control knob until theline on the control knob is aligned with thedot on the control panel. Always makesure the control knob is in the off positionwhen you have finished grilling.IMPORTANT• The pan supplied with the appliance is multifunctional, for use either whilst grilling orwhen using the oven.• The handle design allows removal orinsertion whilst the pan is in use.Using the oven1. Ensure gas cylinder/supply is connectedand turned on. In the event of a gas smellturn off at gas cylinder/mains and contactsupplier.2. To light: Open door, push in the controlknob and turn to gas mark 9. Hold alighted match or taper to the burner andpush the control knob in and hold. Theburner should ignite and the control knobshould be held in for 10-15 secondsbefore release. If the burner goes out,repeat the process holding control knobfor slightly longer.3. For models fitted with spark ignition theprocedure is similar except that the burnercan be ignited by depressing the ignitionbutton, which is located on the fascia.Ignition must be carried out with the dooropen, and if the burner has not lit within15 seconds the control knob should bereleased and the oven left for at least oneminute before a further attempt to ignitethe burner.4. Place the oven shelf in the requiredposition and close the door. Set controlknob to approximately gas mark 5 andheat the oven for about 30 minutes toeliminate any residual factory lubricantsthat might impart unpleasant smells tothe meals being cooked. A non-toxicsmoke may occur when using for the firsttime so open any windows and turn onmechanical ventilators to help remove thesmoke.5. Although the oven does heat up quickly,it is recommended that a 10 minute preheatshould be allowed. The oven shouldbe up to full temperature in about 15-20minutes6. To turn off: Turn the control knob until theline on the control knob is aligned with thedot on the control panel.7. Shelf: The shelf has been designed toallow good circulation at the rear of theoven and are also fitted with a raised barto prevent trays or dishes making contactwith the back of the oven. To remove ashelf, pull forward until it stops, raise atfront and remove.fitted equipment135


cooker operationMicrowave ovenfitted equipmentOven temperature controlThe temperature in the oven is controlled bya thermostatic gas tap and is variable overthe range 130ºC to 240ºC. Approximatetemperatures for the settings on the controlknob are shown in the table below. Thetemperatures indicated refer to the centre ofthe oven and at any particular setting the ovenwill be hotter at the top and cooler towardsthe base.The variation between top and centre, andcentre to bottom is approximately equivalentto one gas mark. Good use can be madeof the temperature variation in severaldishes requiring different temperatures maybe cooked at the same time. In this waymaximum benefit can be obtained from thegas used to heat the oven. Care should betaken not to overload the oven, adequatespacing being used to allow free circulationfor heat.Cooking guidelinesSee user instructions.Do’s and Don’tsDO read the user instructions carefully beforeusing the appliance for the first time.DO allow the oven to heat before using for thefirst time, in order to expel any smells beforethe introduction of food.DO clean the appliance regularly.DO remove spills as soon as they occur.DO always use oven gloves when removingfood shelves and trays from the oven.DO check that controls are in the off position.DON’T allow children near the cooker when inuse. Turn pan handles away from thefront so that they cannot be caughtaccidentally.DON’T allow fats or oils to build up in the oventray or base.DON’T use abrasive cleaners or powdersthat will scratch the surfaces of theappliance.DON’T under any circumstances use the ovenas a space heater.DON’T put heavy objects onto open grill andoven doors.LeaksIf a smell of gas becomes apparent, thesupply should be turned off at the cylinderIMMEDIATELY. Extinguish naked lightsincluding cigarettes and pipes. Do notoperate electrical switches. Open all doorsand windows to disperse any gas escape.Butane/Propane gas is heavier than air; anyescaping gas will therefore collect at lowlevel.The strong unpleasant smell of gas willenable the general area of the leak to bedetected.Check that the gas is not escaping from anunlighted appliance. Never check for leakswith a naked flame, leak investigation shouldbe carried out using a leak detector spray.MICROWAVE OVEN GENERALUSER INSTRUCTIONSALWAYS REFER TO THE MICROWAVEOPERATING INSTRUCTIONS SUPPLIEDWITH THE VEHICLEPRECAUTIONS TO AVOID POSSIBLEEXPOSURE TO EXCESSIVE MICROWAVEENERGYa. Do not attempt to operate this ovenwith the door open since open dooroperation can result in harmful exposureto microwave energy. It is important not todefeat or tamper with the safety interlocks.b. Do not place any objects between theoven front face of the door or allow soil orcleaner residue to accumulate on sealingsurfaces.c. WARNING if the door or door seals aredamaged, the oven must not be operateduntil it has been repaired by a competentperson (1) door broken (2) hinges andlatches (broken or loosened), (3) doorseals and sealing surfaces.d. WARNING it is hazardous for anyoneother than a competent person to carryout a service or repair operation.e. WARNING liquids or other foods mustnot be heated in sealed containers sincethey are liable to explode.f. WARNING only allow children to use theoven without supervision when adequateinstruction has been given so that the childis able to use the oven in a safe way andunderstands the hazards of improper use.g. WARNING when the appliance isoperated in the combination mode,children should only use the oven underadult supervision due to the temperaturegenerated. (if provided)IMPORTANT SAFETY GUIDANCEWARNING: -To prevent fire, burns, electricshock and other warnings:Listed below are, as with all appliances,certain rules to follow and safeguards toassure high performance from this oven:IMPORTANT INSTRUCTIONS1. Do not use the oven for any reason otherthan food preparation, such as for dryingclothes, paper, or any other non fooditems or for sterilizing purposes.2. Do not use the oven when empty, thiscould damage the oven.3. Do not use the oven cavity for any typeof storage, such as papers, cookbook,cookware etc.4 Do not operate the oven without the glasstray in place. Be sure it is sitting properlyon the rotating base.5. Make sure you remove caps or lids priorto cooking when you cook food sealed inbottles.6. Do not put foreign material between theoven surface and door. It could result inexcessive leakage of microwave energy.7. Do not use recycled paper products forcooking. They may contain impuritieswhich could cause sparks and/or fireswhen used during cooking.8. Do not pop popcorn unless popped in amicrowave approved popcorn popper orunless it’s commercially packaged andrecommended especially for microwaveovens. Microwave popped corn producesa lower yield than conventional popping;there will be a number of unpoppedkernels. Do not use oil unless specified bythe manufacturer.9. Do not cook any food surrounded by amembrane, such as egg yolks, potatoes,chicken livers, etc., without first piercingthem several times with a fork.10. Do not pop popcorn longer than themanufacturer’s directions. (Popping timefitted equipment136137


Microwave ovenCassette toiletfitted equipment138is generally below 3minutes). Longercooking does not yield more poppedcorn it can cause scorching and fire. Also,the cooking tray can become too hot tohandle or may break.11. If smoke is observed, switch off or unplugthe appliance and keep the door closed inorder to stifle any flames.12. When heating food in plastic or papercontainers, keep an eye on the oven duelo the possibility of ignition.13. The contents of feeding bottles and babyfood jars shall be stirred or shaken and thetemperature checked before consumption,in order to avoid burns.14. Always test the temperature of foodor drink which has been heated in amicrowave oven before you give it tosomebody, especially to children or elderlypeople. This is important because thingswhich have been heated in a microwaveoven carry on getting hotter even thoughthe microwave oven cooking has stopped.15. Eggs in their shell and whole hard-boiledeggs should not be heated in microwaveovens since they may explode, even aftermicrowave heating has ended.16. Keep the waveguide cover clean at alltimes. Wipe the oven interior with a softdamp cloth after each use. If you leavegrease or fat anywhere in the cavity it mayoverheat, smoke or even catch fire whennext using the oven.17. Never heat oil or fat for deep frying as youcannot control the temperature and doingso may lead to overheating and fire.18. Liquids, such as water, coffee, or tea areable to be overheated beyond the boilingpoint without appearing lo be boiling dueto surface tension of the Iiquid. Visiblebubbling or boiling when the container isremoved from the microwave oven is notalways present. THIS COULD RESULT INVERY HOT LIQUID SUDDENLY BOILINGOVER WHEN A SPOON OR OTHERUTENSIL IS INSERTED INTO THE LIQUID.To reduce the risk of Injury to persons:a. Do not overheat the liquid.b. Stir the Iiquid both before and halfwaythrough heating it.c. Do not use straight-sided containers withnarrow necks.d. After heating, allow the container to standin the microwave oven for a short timebefore removing the containere. Use extreme care when inserting a spoonor other utensil into the container.CARE OF THE MICROWAVE1. Turn the oven off before cleaning2. Keep the inside of the oven clean. Whenfood spatters or spilled liquids adhere tooven walls, wipe with a damp cloth. Milddetergent may be used if the oven getsvery dirty. The use of harsh detergent orabrasives is not recommended.3. The outside oven surface should becleaned with soap and water, rinsed anddried with a soft cloth. To prevent damageto the operating parts inside the oven,water should not be allowed to seep intothe ventilation openings.4. If the central panel becomes wet, cleanwith a soft dry cloth. Do not use harshdetergents or abrasives on Control Panel.5. If steam accumulates inside or around theoutside of the oven door, wipe with a softcloth. This may occur when the microwaveoven is operated under high humidityconditions and in no way indicatesmalfunction of the unit.6. It is occasionally necessary to remove theglass tray for cleaning. Wash the tray inwarm sudsy water or in a dishwasher.7. The roller guide and oven cavity floorshould be cleaned regular/y to avoidexcessive noise. Simply wipe the bottomsurface of the oven with mild detergentwater or window cleaner and dry. Theroller guide may be washed in mild sudsywater.8. The oven should be cleaned regularly andany food deposits removed;9. Failure to maintain the oven in a cleancondition could lead to deterioration of thesurface that could adversely affect the lifeof the appliance and possibly result in ahazardous situation.Thetford C250 CWEcassette toiletThe toilet is made up of two parts: apermanently fixed part and a Waste HoldingTank that is accessible from the outside. Theremovable Waste Holding Tank is locatedunder the toilet bowl and can be removed via adoor on the outside of the caravan.These instructions cover the C-250CWE thishas its own flush-water tank.PARTSa) Removable Seat and Lidb) Swivelling Toilet Bowlc) Blade Handled) Flush Buttone) Waste Holding Tank Level Indicatorf) Water Filling Door (only if toilet has ownflush-water tank)g) Rotating Emptying Spouth) Automatic Pressure Release Venti) Sliding Coverj) Removable Mechanismk) Vent Plungerl) Pull-Out Handlem) Wheelsn) Blade Openero) Access Door to Waste Holding TankP) Electric blade openerQ) Electric ventilatorR) Waste pump-out systemS) Waste holding tank mult-level indicatorT) Flush water tank level indicatorfitted equipment139


Cassette toiletfitted equipmentControl panelPreparing for use (standard)1. Open the access door on the outside ofyour caravan2. Remove the Waste Holding Tank by pullingthe safety catch (which holds the tank inplace) upwards.3. Pull the Waste Holding Tank outward tothe stop. Tip it slightly and take the tankfully out.4. Place the tank upright and turn the rotatingemptying spout upwards. The emptyingspout ensures that the tank can be easilyand hygienically emptied.5. Remove the cap, with the measuringcup inside, from the emptying spout andpour the correct dosage of Thetford toiletfluid (see product label) into the holdingtank. This avoids unpleasant smells andkeeps the inside of the tank clean. Nextadd approximately 2 litres of water -enough to ensure that the bottom of theWaste Holding Tank is covered. For moreinformation on Thetford toilet fluids, seelast page of the Thetford user manual.Screw the cap back onto the emptyingspout and turn back to its original position.Note. The Emptying Spout Measuring Capis supplied in the same packaging as theThetford user manual.Warning! Never add toilet fluid directlyvia the blade or the toilet bowl as thiscould damage the lip seal of the WasteHolding Tank. Always pour the fluids via theemptying spout.6. Slide the Waste Holding Tank back intoits original position via the access door.Make sure that it is secured with the safetycatch. Close the access door and lock it.Your Thetford toilet is now ready to use.Warning! Never use force if you cannotget the tank back into place easily. This maycause serious damage. If blockage occurs,always check if the blade handle is in thecorrect (closed) position.7. For toilets with own Flush-Water Tank:Open the water filling door and fill theflush-water tank with the correct dosage ofAqua Rinse. This Thetford toilet fluid keepsthe flush water fresh and improves theflushing. Next, fill up the flush-water tankwith clean water (approximately 8 litres)using a jerry can or hose. Your toilet is nowready to use.Preparing for use with optional features8. Automatic Ventilator: Open the accessdoor on the outside of your caravanand remove the Waste Holding Tank (asdescribed above).9. Remove the filter housing cover and if nofilter is present, place a new filter into thefilter housing. Peel off the sticker lids onthe filter. Place back the cover of the filterhousing.Using the toilet (standard)10. Turn the bowl to the desired position withthe lid closed and using both hands.11. To activate the control panel, press theflush-button once. The control paneldisplay will stay activated for approximately5 minutes. Run some water into the bowlby pressing the flush button again briefly.12. The toilet may be used with the bladeopen or closed. To open the blade, slidethe blade handle under the toilet bowlsideways. After use, open the blade (if stillclosed) and flush the toilet by pressingthe flush button for several seconds (ifnecessary re-activate the control panel).Close the blade after use.Important Warning Notice! If your toilethas its own flush-water tank, please makesure that you do not travel with a flush-watertank that is too full. Do not travel with water inthe toilet bowl. Failure to adhere to this noticemay result in water damage to your caravan ormotor home.EmptyingThe Waste Holding Tank has a capacity of18 litres and requires emptying when the redlight (LED) on the toilet control display lightsup, when the Waste Holding Tank only hascapacity for approximately 2 more litres, whichis no more than two to three further uses.Make sure that the blade is closed. Open theaccess door located outside the vehicle, pullthe safety catch upwards and remove theWaste Holding Tank.16. Place the Waste Holding Tank in an uprightposition (Pull-Out Handle at the top,Wheels at the bottom). Slide the handlesideways - to the front of the tank - until itsnaps out of its locked position.17. Pull the handle up and wheel the WasteHolding Tank to an authorised wastedisposal point.18. Push the handle back into its lockedposition. Turn the emptying spout upwardsand remove the cap from the spout. Holdthe Waste Holding Tank in such a waythat during emptying you can operate thevent plunger with your thumb. To emptythe tank without splashing, depress thevent plunger while emptying the tank.After emptying, rinse the tank and bladethoroughly with water.Warning! Do not seriously shake the tankor use high pressure water cleaners. Thismay cause damage to the tank’s interior.Note. The vent plunger should only bedepressed once the emptying spout is pointingdownwards. Prepare the toilet for re-use ifrequired. Slide the Waste Holding Tank into thetoilet and close the access door.Important! It is vital that the correct amountof toilet fluid is added to ensure the properbreakdown of the waste in the holding tank.Only use the system when the tank is full.Using the system too often on an empty tankcan cause damage to the pump, which couldcause the system to fail.Cleaning and maintenanceThe toilet should be cleaned and maintainedregularly, depending on the amount of use. Toclean Thetford toilets, we advise using waterand Thetford Bathroom Cleaner.Note. Never use bleach, vinegar or otherpowerful household cleaners that containthese substances. These may causepermanent damage to the seals and othertoilet components.Toilet bowl• Squirt Thetford Bathroom Cleaner into thetoilet bowl.• Flush the toilet bowl with water and wipedown the rest of the toilet with a dampcloth.• Clean seat and lid The seat and lid caneasily be removed: Lift the seat and lidassembly and pull the round pins (insidethe assembly) outwards from the pinholes. After cleaning, replace the seat andlid by positioning the round pins in frontof the pin holes and push the lid and seatdownwards.• To keep your flush water fresh and toprevent deposits from forming in your toiletbowl, add a correct dosage of Aqua Rinsein your flush water tank, if present, on yourtoilet.Tip! For a really shining toilet, dry with a softdry cloth after cleaning.fitted equipment140141


cassette toiletthetford cassette toiletfitted equipmentWaste holding tankTo keep your Waste Holding Tank fresh andclean, Thetford has developed a numberof different toilet fluids. Thetford toilet fluidssuppress smells, reduce formation of gas,promote breakdown of toilet waste andincrease the life span of a mobile toilet. Seepage 46 of the Thetford user manual for moreinformation (=matrix). We advise a thoroughcleaning of the Waste Holding Tank once eachseason. Next to using Thetford’s CassetteTank Cleaner, the powerful cleaning agent forthe periodical cleaning of the Waste HoldingTank of your toilet, we suggest the following:• Remove the removable mechanism fromthe Waste Holding Tank by turning it anticlockwiseand rinse it under a tap.• Remove the cover plate from theAutomatic Pressure Release Vent byprising it up using a small screwdriver. Useone hand to push the Automatic PressureRelease Vent open while holding the floatof the Automatic Pressure Release Venton the inside of the tank with the otherhand. Push the float upwards, turn it180 degrees and remove it from below.Remove the rubber seal underneath thefloat. Rinse the float and rubber seal undera tap. Replace the Pressure Release Ventusing the same method in reverse.The rubber seals in the toilet (the lip seal,the mechanism seal, the automatic pressurerelease vent seal and the cap seal) shouldbe regularly cleaned with water and treatedwith Thetford High Grade Seal Lubricant.This will ensure that the seals remain flexibleand in good condition. If the toilet is not to beused for any length of time, it is important totreat the seals with Thetford High Grade SealLubricant after cleaning.Note. Never use Vaseline or any vegetableoil except olive oil. These may cause leakageor malfunction. The lip seal is a part of thetoilet that is subject to wear. Depending uponthe extent and manner of use, the seals willbecome less effective and will need replacingperiodically.Winter operationYou can use your Thetford Cassette Toilet asnormal in cold weather as long as the toilet issituated in a heated location. If there is a risk offreezing we advise that the toilet is drained byfollowing the instructions under ‘Storage’. Forenvironmental reasons the use of antifreeze,such as that used in car radiators, is notrecommended.StorageIt is important that you follow the instructionsbelow if you do not expect to use yourThetford toilet for a long (winter) period.• Activate the Control Panel by pressing theflush button. Open the blade and pressthe flush button until water stops flowinginto the bowl. Close the blade. Openthe access door on the outside of yourcaravan or camper and empty the WasteHolding Tank at an authorised wastedump. Follow the instructions for cleaningand maintenance. To allow the WasteHolding Tank to dry, do not place the capback on the emptying spout of the tank.21. If the toilet has its own flush-water tank,place a sufficiently large bowl under thedrain tube to catch the remaining waterfrom the flush-water tank and remove thedrain plug. When no more water exits,put the drain plug on the drain tube, putit back in its original position and closethe access door. If the toilet is connectedto the vehicle’s water tank, please followyour vehicle’s instructions for draining thecentral water system. Thetford warrantyrefer to the Thetford user handbook.CASSETTE C-200 CW,C-200 CWE and C-402CThe toilet section of the C-200 includes arotatable bowl, removable seat and cover,a console with a flush handle/flush buttons,a built in flush-watertank and a waste levelwarning indicator. The valve blade handle islocated underneath the bowl.PREPARING FOR USE1. Open access door pull retaining clipupwards (fig. 1).2. Remove holding tank by pulling straightout. When holding tank hits the stop, tiltfront end downwards slightly and remove(fig. 2).3. Position tank vertically and swivel pour outspout upwards (fig. 3).4. Remove the cap of the pour out spout.Add required quantity of toilet fluid throughpour-out spout then add approx. 2 litres ofwater through the spout to cover holdingtank bottom. Replace cap and return pourout spout to its original stored position(fig. 4).Note: Warmer weather or longer intervalsbetween emptying the waste tank may requireadditional toilet fluid. Use only Thetford toiletfluid to achieve the best results.Caution: Never add toilet fluid directly intotoilet bowl.5. Slide the holding tank into position throughaccess door (fig. 5).6. Make sure the holding tank is secured bythe retaining clip. (fig. 6).7. Open the water fill door and add 50 mlof Aqua Rinse. Aqua Rinse results in abetter flush and improves the hygiene ofthe toilet. Then fill the water tank with freshwater using a jerrycan or a hose.Tank capacity is 7 litres (fig. 7).Fig. 1Fig. 2Fig. 3Fig. 4Fig. 5Fig. 6fitted equipment142Fig. 7143


thetford cassette toiletfitted equipmentOPERATION8. Turn the bowl in the most comfortableposition (fig. 8).9. C-200 CW only: Before using the toilet itis recommended to flush some water intothe bowl by lifting and pressing down theflush handle (fig. 9).9a. C-200 CWE only: Before using the toilet itis recommended to flush some water intothe bowl by pressing and releasing theflush button (fig. 9a).10. The toilet may be used with the bladeopen or closed. Pull valve handle towardsyou to open (fig. 10).11. C-200 CW only: After use, open valveblade (if still closed) and flush, lift the flushhandle and press it down (fig. 11). Afterflushing, close the blade by turning theblade handle.11a. C-200 CWE only: After use, open valveblade (if still closed) and flush, press the flushbutton (fig. 11a). After flushing, close the bladeby turning the blade handle.Note: C-250 S Operation: The flush water isdrawn from a separate on board tank ratherthan the toilets' own water tank. This methodminimises the toilet size in the bathroom givingyou more room and maximises the numberof flushes you can get from a single fill of yourown on board tank.As your on board tank also serves otherpurposes you should never put Thetford AquaRinse into this tank.Instead Thetford suggest that Aqua Rinse canbe applied directly to your toilet bowl with themeans of a common domestic trigger spraybottle. Thetford Aqua rinse can be mixedwith water at a dilution rate of 10:1 and thenapplied to the bowl after each use.The waste holding tank is located underneaththe toilet and is removed for emptying fromthe outside of the vehicle through an accessdoor. A rotating pour out spout, automaticholding tank vent, air release valve, valveblade, carrying handles and hand grip areincorporated in the waste holding tank. Asliding cover guarantees optimal hygiene.Fig. 8Fig. 9Fig. 9aFig. 10EMPTYING THE HOLDING TANKThe holding tank capacity is approx. 17 litresand the tank should be emptied when thewaste-level indicator lights up. The wastelevel indicator lights up when the holding tankcontains more than 15 litres of waste.CAUTION: Do not allow the holding tankto become overfilled. See trouble shootingsection for emergency emptying procedure.12. Open access door and remove theholding tank. The holding tank can only beremoved when the valve blade is closed(fig. 12).13. Carry the holding tank to a normalhousehold type toilet or other authoriseddisposal point. Place the holding tank invertical position and rotate pour out spoutupwards (fig. 13).14. Remove the spout cap. Grasp unit byupper carrying handle nearest to pourout spout. Place other hand on upperrear hand grip so that vent button can bedepressed with the thumb while emptying.This ensures a smooth outflow of the tankcontents. (fig. 14).Note: Only depress the vent button when pourout spout is pointed downwards.Rinse the holding tank with clean water.For preparing for use again, see steps 1 to 7.Fig. 12Fig. 13Fig. 14fitted equipmentFig. 11144Fig 11a145


thetford cassette toiletcassette toilet faultsfitted equipmentCLEANING AND MAINTENANCEThe lipseal and the seal of the automatic ventare made of rubber and therefore these partsneed regular maintenance (depending onfrequency of use, once or twice a month).Lipseal: Remove the sliding cover. Open thevalve-blade by turning the blade-opener knobanticlockwise. Clean the seal with water. Drythe seal and grease with silicone spray/oil orvegetable oil.Seal of automatic vent: Turn the automaticvent 60° anticlockwise and remove gently.Clean the seal with water. Dry the seal andgrease with silicone spray/oil or vegetable oil.To clean the holding tank, empty the tank,and rinse with clean water. Use a mild soapto clean toilet bowl, seat and cover, as well asexterior of toilet unit and holding tank.NOTE: Do not use strong householddetergents or cleaners that contain chlorine,solvents or acid contents.COLD WEATHER USEThe toilet can be used in cold weatherconditions provided that the toilet is in heatedsurroundings. If this is not the case, you canuse a nontoxic antifreeze (propylene glycol)or an antifreeze such as those used in carradiators. Add the antifreeze to the water inthe tank. Add the quantity specified in theinstructions, paying due regard to the safetyinstructions.HIGH ALTITUDE ANDWARM WEATHER USEPressure may build up in the holding tank ifthe tank is not inserted while driving at highaltitudes or in warm weather conditions. Theautomatic holding tank vent will vent the tankwhen there is over- or under-pressure. Hightemperatures may require additional Thetfordtoilet fluid.Cassette toiletFaultBowl doesnot drainwhen toilet isflushed.Cassette isoverfilledOdoursSoiled bowlafter flushingNo power toadd water totoilet bowlRemedyDO NOT REMOVE CASSETTE. While inside the caravan turn flush knob anticlockwiseto open valve blade and leave it in the open position. Open accessdoor on side of caravan. Rotate pour-out spout outward. Place appropriatesize container under spout cap. Remove cap carefully. Allow bowl contentsto drain into container. This will lower the water level in the bowl. Replace capand return pour-out spout to stored position. DO NOT REMOVE CASSETTE.Go inside the caravan and turn the flush knob clockwise to close valveblade. Now, the cassette may be removed following the normal removal andemptying procedure.Use proper amount of holding tank deodorant specified on bottle.Partially fill bowl to cover soiled portion of bowl. Next flush will dissolve waste.Tip: Leave valve blade open during use.Check cassette safety sensor switch and fuse-holder for proper engagementand operation.Note: Cassette has to be removed to reach switch and fuse.Insert cassette and try adding water to toilet bowl.Toilet can be flushed manually. Add water. Add water to bowl from a separatecontainer. Turn flush knob anti-clockwise to open valve blade. Turn clockwiseto close valve blade.fitted equipmentWINTERING/STORAGEThe Thetford Cassette C-200 CW/CWE iseasily winterised for storage.Empty remaining fresh water into the bowlby activating the flush handle up and down(C-200 CW) or by pressing the flush button(C-200 CWE).Once pump has been cleared and water flowhas stopped completely, release into wastetank. Remove waste tank and empty contentsin normal way.To remove any remaining water from the freshwater tank. Place a container underneath thedrain plug and remove drain plug.When procedure has been completed replacedrain plug and waste holding tank.Clean the seals and grease them after drying(see cleaning and maintenance).Leave the blade of the holding tank open.Do not replace cap on the pour out spout, toventilate the holding tank. (Also grease the sealof the pour out spout cap.)Cassettecannot beremovedValve blademechanismsticks or ishard to openMajor unitmalfunctionCheck for obstacles under retaining clip. Depress retaining clip several timesto check operation. Remove cassette. Flush knob and valve blade in partialopen position. Close valve blade by moving knob clockwise.CAUTION: If valve blade is open during cassette removal, severedamage to system can occur. Never force insertion or removal of thecassette tank.Spray light film of silicone on blade.Contact your original <strong>Caravan</strong> Dealer.146147


external bbq pointtv inlet in battery boxfitted equipment<strong>Caravan</strong>s with externalbarbeque pointModels equipped with an external barbequepoint can be used to power any gas appliancesuitable for the gas used in the caravan, at theworking pressure shown on the label in thebarbeque outlet box. Please note when usingthe outlet that the fitted regulator will allow amaximum of 1.5kg per hour of gas to be takenfrom the gas bottle. Therefore the consumptionof gas from both the appliances within thecaravan and the appliance connected to thebarbeque point cannot exceed a total of 1.5kgper hour at any one time. If you are in anydoubt please consult your dealer for advice. Touse point proceed as follows:1. Fit male tail connector from despatch kitto your barbeque or appliance ensuring agas tight joint. The work should be carriedout by a competent person; if in any doubtconsult your dealer.2. Open box lid by pulling tab on bottomedge and lifting.3. Insert tail connector on appliance intofemale coupling, twist to engage and lock.4. Open gas locker on caravan, ensure gasbottle tap is open and supply is connectedto regulator.5. Light and operate appliance to itsinstructions.Please note that you cannot open the gassupply until the nozzle has been inserted.In the interest of safety all external hoselengths should be kept to a minimum andattachments secured correctly.WARNING: Care should be taken whenusing the external barbeque point.Never barbeque next to an awning or tent.WARNING: The caravan barbeque pointshould only be used as an outlet point forgas, never connect a gas bottle direct to theoutlet.<strong>Caravan</strong>s with TV inlet inbattery boxModels equipped with TV points in the batterybox have the facility to take an external signaland supply that signal to TV points within thecaravan.<strong>Caravan</strong>s equipped in this way feature a directlink from the connection point in the batterybox, to an auxiliary connection point at theprimary TV position within the caravan. Theprimary TV position is that which also featuresan AV outlet plate (see later text).The direct link can be used to:1. Supply an external signal (caravan site TVfeed) to the primary TV position- Connect the socket in the battery box(on flying lead depending on model), witha suitable lead, to the appropriate socketon the caravan site supply post. As theconnector in the battery box is a screw on‘F-type’ connector, an adaptor to convertthis to a ‘push-on’ co-ax connector, whichmay be required, has been supplied withyour caravan.- Locate the primary TV position within thecaravan. At the 12V, TV and SAT socket,connect your TV to the output from thesocket marked SAT with a suitable lead.2. Connect an external satellite dish to adecoder within the caravan. (The directlink uses F-type interconnects throughoutto allow the decoder and dish tocommunicate correctly)- Connect the dish to the socket (or flyinglead) in the battery box with a suitablelead. The F-type to co-ax adaptor shouldnot be used.- Connect the dish input connection on thedecoder to the ‘SAT’ socket on the 12V,TV and SAT socket located in the primaryTV location.3. Supply a signal from within the caravan tothe exterior of the caravan- Connect the output from your VCR,DVD player or other device to the SATconnection on the 12V, TV and SATsocket at the primary TV position.- Connect your receiving device (TV orsimilar) to the socket in the battery boxwith a suitable lead.As can be seen from the simplified schematic,when multiple TV locations are present in avan, all of these receive signals from the TVaerial connection box. Using adaptors andlink cables which are readily available, it maybe possible to re-direct a signal from the‘SAT’ connection at the primary TV location,up to the aerial connection box to be thendistributed to other TV positions within thecaravan. Please remember that as the numberof connections increases the quality of thesignal reduces.fitted equipment148149


status 530 TV aerialstatus 530 TV aerial / beddingfitted equipmentSupplier fitted / supplied entertainmentequipmentAudio-visual equipment may have been fittedby your dealer, or supplied with the caravan,depending on the specification of the caravan.Although not specific, below are details of thetypes of equipment which would be fitted asappropriate to the specification of the caravan:CD/MP3/tuner with auxiliary inputWhere provision has been made in thefurniture to install a head unit similar inappearance to that fitted in the dashboard ofa car. The unit operates as a CD player andFM/AM radio. In addition MP3 files stored ona CD can be read and played by the unit. Anauxiliary input on the front of the unit allowsa separate MP3 player to be connected fromthat player’s headphone socket. (A separatelead may be required).Speakers mounted in the front locker of thecaravan are connected to this head unit fora stereo sound output. A retractable AM/FMaerial on the side of the caravan, or concealedin furniture with the head unit, enablesreception of radio stations.Status 530 directional TVand FM radio antenna(model dependant )Firstly determine the approximate locationof the nearest transmitter and whether thesignals are horizontally or vertically polarized.For assistance ask your site operator or checkantennas in the vicinity1. Loosen the Mast Locking Collar and WallBracket and raise the antenna. Turn themast to direct the Antenna towards theTV transmitter.The RED spot on the bottom of the mastindicates the front of the Antenna.2. When receiving vertically polarized signals,rotate the winder anti-clockwise to cantthe antenna through 90°.DO NOT over tighten or use undue forceon the winder.3. Switch ON the Power Pack and the REDLED will illuminate.4. Check the gain control switch is set tonormal – NML.5. Tune your television to the strongestsignal. You may need to adjust thedirection of the mast to achieve the bestquality picture.6. Secure by tightening the Mast LockingCollar and Wall BracketREMOVING THE ANTENNAA permanently fitted Status can be easilyremoved leaving only the Mounting Foot andrubber gaiter.1. Unplug the antenna from the Power Pack.2. Loosen the Mast Locking Collar andWall Bracket and lift off whilst feeding outthe cable.3. Push the Blanking Cap supplied intoplace.IMPORTANT – The Blanking Cap is atemporary seal and is not for long term use.3 x Gaiter3 xMountingFootCentralSleeveMountingPlateFoam SealBeddingSleeping bags and duvets can be compressedinto small spaces and can be ready to use inminutes.Fig. Afitted equipmentWarning: Always ensure the aerial islowered before driving off.Fig. BLower single beds assembly (Figs. A & B)1. Lower dinette table and place between therecess in both seats.2. Arrange seat cushions as appropriate.150151


eddingblinds / doorscreen / roof lightfitted equipmentDouble bed assembly (Fig. C)1. Grip front of slatted bed and walkbackwards until bed is fully extended.2. Arrange seat cushions as appropriate.OPERATING INSTRUCTIONS FORSOFTROLLO BLINDSfitted equipmentFig. CLift-up bunks1. Release catches, one at a time.2. Release press studs on the bed board.3. Grasp the bunk as shown and pullcarefully in direction of arrows.4. The bunk is designed to automaticallymove into the correct position.5. Where a bed board is fitted, unfold andmake sure it is secured by press studswhen lifted into position. (The bed board isrequired to protect both the occupant andthe window from damage during use ofthe bunk.)6. Locate safety boards.7. Arrange seat cushions as appropriate.Bunks are designed to carry a child to amaximum of 70kg (11 stone)WARNING: Use upper bunks for sleepingonly, with the provided protection against fallout in positionHold the operating aluminium bar in the middleand raise or lower the blind and flyscreenindependently, operating together will requireexcessive force in operation.Care instructions: Clean the blind only witha damp sponge. Clean on a regular basis toavoid dirt particle build up as this can damagethe blind material.Use only water or with mild suds or a vacuumcleaner.In order to avoid material fatigue, do not leavethe flynet closed for a long time.MaintenanceIf operation of the soft Rollo blind isexceptionally stiff, it is possible to spray theguide - legs (left and right) with a Teflon -spray. This will ease both the operation of theblind and avoid any interruption/malfunctionfrom deposits in the guide legs which mayaffect the operation.DoorscreenWhen drawing or releasing the doorscreen,care should be taken not to let it spring backfreely, this may result in damage to the screenor its fittings.Always pull the doorscreen close to the centre.It is not advisable to pull close to the top orbottom as this will cause snagging and unevenrunning.Caution: When opening or releasing thedoorscreen, care must be taken to avoidtrapping fingers.Do not allow the doorscreen to slam open.The door flynet operates independently of thedoor by sliding across the door threshold.Roof lightsWhen opening the roof lights, care must betaken to release the locking mechanism as theunit is raised.Roof lights must be fully closed when towing.Roof lights provide varying levels of fixedventilation.WARNING: Care shall be taken against therisk of fall out when the upper bunks are inuse by children especially under 6 years ofage, these bunks are not suitable for use byinfants without supervision.152153


windows / HEKI ROOFLIGHTScare of laminates and surfaces /table operationfitted equipmentWindowsTo open turn catches through 90°. Push openthe window to the desired position and tightenstays.To close the window, losen stays and slowlyclose again, turn the catches through 90°to close.All opening windows have two catch positions.The first position is for ventilation the secondseals the window from ventilation and rain.Windows/Roller Blind AdviceIn case of prolonged exposure to the sun rollerblinds should not be completely closed as thiscould cause excessive heat concentration atthe top of the window, due to characteristicsof the glazing material the windows could beadversely affected.Roller blinds that shade from the bottomupwards it is necessary to leave a gap of a fewcentimetres open at the top, this way the heatbetween window and blind can escape. A flyscreen does not cause an obstruction.Roller blinds that shade from the topdownwards must be kept completely open,or be opened regularly to allow the heat toescape.Keeping the windows in ventilation positionallows heat to escape.Never fully close a roller blind system whenstoring the vehicle or when not in use forlonger periods!Therefore for optimal window life it isrecommended:-- Blinds starting at the bottom of the window agap should be provided for ventilation at thetop with the window in its ventilation position.- For vehicles containing blinds from the topdownwards or with other types of reflectiveblinds / curtains, please make sure that theseblinds are also ventilated or not fully closed.Ensure that all windows and roof vents areclosed when the vehicle travels on the road.Heki-2 roof light (Seitz)The lift/tilt roof light can be set in 3 positions bymeans of pneumatic springs.Position 1 lifts the pane 12mm without allowingrain to enter the caravan.Position 2 sets the pane to a 150mm openingand locks with a bar.Position 3 opens the pane through 55°.A fully adjustable flyscreen and black-outscreen are built into the inner frame. Theflyscreen can be drawn independently and theblack-out screen is variable for partial or fullblack-out.Forced ventilation functions via a brush linedduct instead of a ventilated pane.A cover hood can be fitted for winterprotection.Heki-2 roof lights provide 13,200mm2 offixed ventilation.Mini Heki rooflightTo open depress button and push barupwards. The rooflight has two openventilation positions and a fully open position.The blind and flynet operate independently ofeach other and are engaged by connecting toeach other and sliding.Heki care instructions: Clean the blind onlywith a damp sponge. Clean on a regular basisto avoid dust/ dirt particle build up as this candamage the blind material. Use only water orwith mild suds or a vacuum cleaner.In order to avoid material fatigue, do not leavethe flynet closed for a long time.Care of laminate tops,tables, furnitureand doorsDO NOT use abrasives, chemically treatedcloths or aggressive detergents as these maycause damageDO NOT place hot objects on laminatedsurfaces i.e. tops, tables. Any temperatures70°C and over will cause permanent damage.Clean worktop surfaces, furniture and doorfascias with a soft, slightly damp cloth, dry offwith a soft cloth.DoorsIn order to provide customers with the latestdesigns of door furniture it is possible, dueto the use of natural wood, that warping mayoccur. This should not detract from the correctfunctioning of items fitted in the caravan.InformationDuring the normal travelling vehicle vibrationand flexing may cause some of the furnituredoors to become out of alignment.For your convenience many hinges areadjustable.TablesSlide the top of the chest of drawers forwardto form a convenient table. Lift the rear portionto slide the top away. (Fig. A)Fig. ACAUTION: When erecting the free standingtable, be careful to avoid trapping fingers.Table storageTo avoid damage care must be taken whenremoving tables from their stored position.Where two tables are stored together in alow level storage area care should be takento remove the table positioned opposite thehinged edge first.Tables stored in the table storagecompartment must be securely clipped intoplace whilst in transit.fitted equipment154155


eading lamps / shower heads /awnings / PAINT / TV STORAGEFront Locker & sunroof / horrex blind /step on hitch / cycle rck / motor moverfitted equipment12V reading lampWARNING 12v tungsten reading/ spotlampsgenerate high temperatures when in use, thebody, lens/ bulb may become very hot. NEVERmake directional adjustment in the directionof flammable materials i.e. curtains, nets orblinds.Trigger shower heads• Squeeze trigger to release water. Releasetrigger to stop. Rotate trigger to gainpermanent water flow, lower to stop.• Care should be taken as water maybecome hot temporarily when switched onuntil it mixes and regulates.• Small children should be surpervised at alltimes when using the shower.• We recommend unfastening the triggershower head before travelling and storingsafely to prevent it becoming detachedwhilst towing.Fixing of awningsIn order to avoid puncturing the outer skinof the caravan wall, it is recommended thatawning poles are fixed to your caravan usingload spreading eyelet pads or rubber suckerpads.Attaching awning brackets and associatedfixings to your caravan by using mechanicalmethods which pierce the outer skin of thecaravan wall can allow water ingress which willinvalidate the product warranty.Important:Care must be taken when using an awningas poles and suckers can cause damage toexterior side panels.Awnings should be taken down in strongwinds to protect the side panels from cosmeticdamage and dents from the awning poles.Note:Awnings should be kept ventilated whendischarging products of combustion exhaustinto them.Awning SizesDue to the various awning types and sizesthe awning sizes provided in the Service andWarranty <strong>Handbook</strong> are for guidance only.Specific awning sizes must be confirmedwith the dealer or awning manufacturer priorto purchase.Colour referenceIf a customer requires touch-up paint or arespray of a caravan, the correct colour codefor all white components is Fiat White 249.Please be aware that colours can fade overtime, and therefore, if the vehicle is more thana few years old, it is suggested a colour matchbe obtained.Silver caravans do not have a specified colourcode, and therefore, a colour match mustalways be obtained.Drop down TV mechanismIn some models, a drop down TV mechanismis used. Customers are reminded to engageboth positive locks, on the underside of the TVmechanism before travelling. Failure to do somay result in damage of the TV unit or the TVshelf itself.The inner dimensions (i.e. maximum TV size)for this unit is 336mm high x 390mm wide x70mm deepfront locker and sunroofThe front locker is made from ABSthermoformed plastics, which are easyclean textured surfaces. To ensure longlife and prevent damage you must not useany cleaning materials including solvents oraggressive cleaning materials. We recommendthe use of warm soapy water, applied with adamp cloth.Where a front sunroof is fitted, directly abovethe front windows, it is recommended that theblind be left open during use (or storage) inhigh temperatures or direct sunlight, to avoida build-up of heat within this non-openingwindow.To adjust the tension ofthe Horrex blind:In each corner piece there is an cord tensioner(see photo). By unscrewing the hexagonscrew, the cord can move through the cordtensioner. When you pull the cord, the tensionwill get higher, when you let it move back thetension will get less.step on hitch coverWhere a step on hitch cover is fitted,customers are reminded only to stand on thedesignated areas, identified with black anti-slipmatting. Stepping elsewhere on the hitchcover may result in damage to the hitch cover.Models without a step on hitch cover arenot suitable for standing on and failure tofollow these simple instructions may resultin premature failure or cracking which willnot be covered by any guarantees (includingextended warranties).cycle racksThe Swift Group allows the fitment of a twocycle rack to our caravans and we have madeprovision for fixing blocks on most models forthis purpose.Due to the complex nature of a cycle rack,the different models available and the needto break into the habitation box (therefore,having a potential of a leak), we suggestthis modification only be carried out by acompetent person, ideally, a Swift Groupdealer or Authorised Repairer.Please be aware a cycle rack can not be fittedonto a model where there is a rear escapewindow. Please confirm this with your SwiftGroup Dealer.<strong>Caravan</strong> motor moversThe design and fitment of a caravan motormover shall be in accordance with the NCCCode of Practice 305 and you should ensureyou receive a signed installation certificate ofcompliance from the installer.Failure to do so may invalidateyour warrantyfitted equipment156157


fitted equipmentfitted equipment158


maintenanceVehicle modification and non-standard parts .......................................................................... 160<strong>Caravan</strong> movers...................................................................................................................... 160<strong>Caravan</strong> exterior ..................................................................................................................... 160<strong>Caravan</strong> interior ...................................................................................................................... 162Winterisation/storage .............................................................................................................. 164AL-KO chassis ....................................................................................................................... 168AL-KO ATC control system.......................................................................................................168Axle types ............................................................................................................................... 173Operating instructions for AKS 3004 ....................................................................................... 178AKS 3004 Delivery Specifications ........................................................................................... 179Manoeuvring.............................................................................................................................181Chassis Maintenance & Cleaning ............................................................................................ 182Chassis trouble shooting ........................................................................................................ 186Chassis accessories ............................................................................................................... 189Maintenance159


modificationsexterior and interior maintenanceMaintenancevehicle modifications &Non-standard partsAs the owner of a Swift Group Product,you are able to make any modificationsyou wish, either by yourself or through adealer, without affecting the Swift 3/6 YearWarranty.However, please be aware that any issues,resulting directly or indirectly, from amodification or fitment of a non-standardpart, will not be covered by The Swift GroupWarranty.WD40 is not recommended for externalor internal useWD40 attacks paintwork and sealants.If a lubricant is required for Interiorhinges, Sliding door tracks, Bottle boxhinges, Exterior door hinges, Plastictracking etc. We recommend “Ambersil40+” this is readily available from mostDIY/ Automotive spare part retailersBefore carrying out any DIY work within thewarranty period (3/5) years please checkwith your Swift Group dealer.CARAVAN MOVERSIf thinking of installing shock absorbers or acaravan mover as an after fit it is advisableto consult your dealer, as this may not bepossible with shock absorbers (if fitted).<strong>Caravan</strong> exteriorAluminium PanelsThe stove enamelled paintwork is very durableand easy to clean owing to the high glossproperties.Plastic Panels (GRP/ABS)These are used for front and rear panels and,in some cases for the roof.CleaningFor both aluminium panels and plastic panels.1. Wash the caravan regularly with milddetergent. Rinse with cold water andleather off.2. For better protection a similar colouredgood quality car wax may be applied.For sealed areas a mild soap is the best wayto clean without affecting the sealant.Acid or alkaline based cleaners or solventsshould not be used.WARNING: Under no circumstances useany abrasive cleaning agents or solvents onthe exterior panels.Care should be taken as the silicon in somepolishes can attack the rubber used on theexterior for seals and gaskets.Acrylic WindowsWash windows carefully, as you would with thepaintwork of your car, do not scrub windowsprior to removing surface dirt and film with ahose pipe - trapped dirt couldcause scratching.Wash with a solution of warm soapy water,windows can then be dried off with a leather.Small scratches can be removed, consultyour dealer.Catches and stays do not require any specialattention or lubrication.CondensationWhat is condensation?Condensation is the change of water fromits gaseous form (water vapour) into liquidwater. Condensation generally occurs in theatmosphere when warm air rises, cools andlooses its capacity to hold water vapour.As a result, excess water vapour condenses toform droplets.Why condensation occursCondensation occurs when warm moist airmeets a cold surface. The risk of condensationtherefore depends upon how moist the airis and how cold the surfaces of the vehicleare. Both of these depend to some extent onhow the vehicle is used. In a <strong>Caravan</strong> with acold outside wall, if the temperature of thewall falls below the dew point temperature,it is quite normal for condensation to occurpredominantly on the external walls.When condensation occursCondensation occurs usually in winter,because the <strong>Caravan</strong> is cold and becauseskylights, windows and doors are opened lessand therefore the moist air cannot escape.How condensation occursCondensation occurs often for short periodsin bathroom and kitchen areas because of thesteamy atmosphere, and quite frequently forlong periods in unheated areas; it also occursin cupboards or corners of rooms whereventilation and movement of air is restricted.What is importantTwo things are particularly important:- To provide ventilation so that moist aircan escape.- To use the heating reasonablyHow can you prevent condensationProvide ventilation so that moist aircan escape.a) Good ventilation of kitchens whenwashing, cooking or drying damp clothesis essential. Use the electric element ofthe space heater will help, when washing,cooking, or drying damp clothes, andparticularly when the windows show signsof misting up.b) If there is no mains electric supply andtherefore you cannot use the electricalelement of the space heater, open theskylights or windows slightly, but keep thedoor closed as much as possible.c) After showering, keep the bathroomwindow or skylights open, and shut thebathroom door long enough to dry off theroom.d) In all other areas provide some ventilation.Fixed ventilation is provided in accordancewith BS EN 721: 1998 this is throughskylights and ‘Heki roof lights’ in the roofsand from ventilators through the floorunder cookers, doors and in bed boxes itis important not to block these.Too much ventilation in cold weather isuncomfortable and wastes heat. All that isneeded is a very slightly opened windowor skylights. Opening a skylight or ‘Heki;rooflights partially or windows opened to about1cm opening will usually be sufficient.Provide reasonable heatinga) Do not use of portable paraffin or fluelessgas heaters at all.b) If drying damp clothes or towels, open awindow enough to ventilate the area andturn on the electric element of the spaceheater but do not hang items over theheater.c) Try to make sure that all areas are at leastpartially heated. Condensation most oftenoccurs in unheated areas.Maintenance160161


exterior and interior maintenanceMaintenanced) To prevent condensation, the heat has tokeep room surfaces reasonably warm. Itcan take a long time for a cold caravanto warm up, so it is better to have a smallamount of heat for a long period than a lotof heat for a short time.<strong>Caravan</strong>s use only carefully selected insulationmaterials but unlike most rooms at homesthey have all outside walls, so they lose heatthrough all walls as well as the roof and floor.Even in a well insulated <strong>Caravan</strong> withreasonable ventilation it is likely during coldweather if the temperature is less than 10°Cthat condensation will occur. Ideally thetemperature should be kept about 20°Calthough this is not always possible.Mould growthAny sign of mould growth is an indication ofthe presence of moisture and if caused bycondensation gives warning that heating orventilation, may require improving.New vehiclesNew <strong>Caravan</strong>s often take a long time beforethey are fully ‘dried out’ because of moisture inthe materials used in the manufacture. Whilethis is happening they need extra heat andventilation. At least during the first winter tripsand may require more heat than they will needin subsequent winters journeys. Allowanceshould be made for this.WARNING: Do not wash your caravanwith a high pressure washer as these canpermanently damage the seals of yourcaravan.Changing Exterior BulbsALWAYS REPLACE LIKE FOR LIKEFor individual replacement bulb specification,refer to your Service <strong>Handbook</strong>.<strong>Caravan</strong> interiorFollow these guidelines to ensure yourinvestment is receiving the very best attention.Side Walls, Roof LiningA simple wipe over with a damp cloth and avery mild detergent is all that is needed.Soft FurnishingsShould be vacuumed occasionally toremove grit and sand and help to keepits smart appearance and ensure longlife. The upholstery can be cleaned witha mild, reputable upholstery cleaner. It isrecommended that the curtains and pelmetsare specialist cleaned only. The foam usedin cushions is manufactured to meet fireregulations. It requires time to return to itsnormal position after prolonged use.Work SurfacesYou should not stand very hot items on anyof the work surfaces, especially models withpolycarbonate moulded sinks and drainers.Kitchen EquipmentAll the thermoplastic parts in these areas haveeasy clean surfaces. To ensure long life andto prevent damage you must not use anycleaning materials at all and ensure watertemperatures do not exceed 70ºC (puttingcold water in first is suggested). After everyuse it is essential that you rinse with cleanwater only and wipe with a soft damp cloth.Failure to follow these simple instructions mayresult in premature failure or cracking which willnot be covered by any guarantees (includingextended warranties).Bathroom/ShowerThese products should be cleanedimmediately after use. Apply a warm, mildsoapy water solution with a soft cloth andrinse with clean water immediately. Abrasivematerials must never be used. For stubbornstains “Thetford Bathroom Cleaner” isrecommended as the use of other cleanersmay harm these products, cause prematurefailure and will invalidate the warranty.“Thetford Bathroom Cleaner is available frommost caravan dealer shops.FurnitureA simple wipe over with a damp cloth shouldbe all that is required. Polishing with aproprietary brand of wax polish enhances andmaintains furniture in showroom condition.It must be remembered that because theframes of the doors are made of ash, whichis a natural product, they can be affected bytemperature and humidity and may bow undercertain conditions. As conditions change theyshould revert to their original positions.Kitchen Drainer and Cutting BoardYou should not stand hot items on to theremovable plastic kitchen drainer. To wash useonly warm soapy water, do not use chemicalsand bleach.Changing interior bulbsRemove the lens or lampshade to accessthe bulb.ALWAYS REPLACE LIKE FOR LIKEFor individual replacement bulb specification,refer to your Service <strong>Handbook</strong>.Locker Header FluorescentTube Replacement• Ensure power supply to light isswitched off.• Open locker, light is mounted above.Locate fixing screws (orientated towardsceiling) and remove.• In the case of a side locker, a smallfurniture component onto which the lightfitting is secured can now be removed.• In the case of an upper welsh dresser ( orsimilar), a larger component carrying allthe lights from above that piece of furnituremay detach.• Once the appropriate light fitting has beenaccessed, the tube should be twistedalong its length to release the tube andallow it to be lifted from the fitting.• Please see the bulb replacement chartfor details of the type of tube fitted. Inaddition, different ‘colour temperatures’of bulb are available. For a consistentappearance replace tubes with those ofequivalent colour temperature: This willbe stated on the fitted tube in the format‘4200K’ or similar.Maintenance162163


winterisationMaintenancewinterisationThe Swift Group recommends the followingwinterisation points for customers:ServicingArrange (in advance) the yearly service andhabitation check, if the caravan's next serviceis due while the vehicle is stored.Plumbing (where tank is fitted)• Open the tank drain valve to drain thetank, and leave open.• Open the safety drain valve (yellow handle)next to water heater, and leave open.• Fully open all the taps and shower mixer,move mixer position to the middle, andleave all taps in the open position.• Unscrew the shower head and showerhose, shake out remaining water and allowwater to drain. It is advised to leave theshower head and hose disconnected.• Run pump for a short time, until all water isexpelled.• Disconnect the inlet pipe to the onboardwater pump, mesh filter and outlet pipe,and re-run the pump for a short time, toensure all the water is removed. Leave thesystem disconnected during storage.• Fit the cowl cover to the Truma Ultrastore(if fitted).• Clean waste pipes and tanks using asterilising fluid.ElectricalIf vehicle is being stored while connected to230v Mains Hook-up:• Ensure that the leisure battery isconnected and the 20A local fuse(s) isconnected.• The isolator switch on PSU should be inthe 'ON' position, however. the controlpanel should be switched 'OFF'.• If Alde system is installed, there is a frostprotection setting, which can be used.• Vehicles can be left in this conditionfor extended periods, with the chargeroperating to maintain the battery. However,periodic maintenance and inspection isrecommended, this should include thebattery condition.If vehicle is being stored not connected to230v Mains Hook-up:• Charge the leisure battery for 24 hoursprior to placing caravan in storage.• Ensure the isolation button on PSU is inthe 'OFF' position.• Ensure leisure battery is connected and20A local fuse(s) is in place, if an alarm ortracker device is fitted.• The alarm / tracking device will eventuallydrain the leisure battery - we recommendregular (monthly) inspection / re-chargingof leisure battery via appropriate solarpanel can be used to provide analternative power source and extend thetime between leisure battery requiring are-charge.• Remove the leisure battery and store in adry place, if an alarm or tracker device isnot fitted.• The battery should not be adverselyaffected by winter temperatures but thelevel of charge should be maintained tomaximise the life span of the battery. Thiscan be achieved using an automotive typebattery charger as and when required.Gas system• Ensure the gas supply is isolated atthe gas bottle, and ensure that the gasmanifold taps are off.• Check the age and condition of the highpressure gas hose and regulator, andreplace if required.AppliancesCheck the battery expiry date on the smokealarm and replace or remove as required.• Ensure the fridge is turned off.• Clean the inside of the fridge.• Prop the fridge door open, and if possible,the internal freezer compartment door forventilation.• Fit fridge vent winter covers (if available).• Ensure all hob / oven / microwavesurfaces are clean.• If the caravan is going to be left connectedto 230v supply while not in use, ensure themicrowave is unplugged.• Drain the toilet reservoir.• Empty the toilet cassette.• Leave toilet caps removed and apply acidfreeVaseline or similar to the seals.• Drain the toilet reservoir.• Empty the toilet cassette - The ThetfordCassette porta potti is easily winterised forstorage.Empty the fresh water tank using the draintube / fresh water tank level indicator (levelindicator on electronic models only).Pull the lever indicator / drain tube downfrom top plug position and outwardthrough door opening to drain water fromthe tank.Empty the water fill funnel by pulling thebottle away from tank.Remove the small water cap on the fillerbottom, allowing water to drain from thewater funnel. (Not C-200 toilet).Do not tighten caps, this helps in keepingunit dry. The pour out spout and vent plugcan be removed. Seals should be greasedif necessary with acid-free Vaseline.Exterior (Body / Chassis)• Ensure that all windows, skylights andaccess doors are closed and secured.• Ensure all fixed ventilation points (highand low) are clear from debris andobstructions.• Ensure the vehicle is not parked wherefalling debris (i.e. leaves, tree sap) couldcause damage.• Avoid leaving the vehicle parked in softground, long grass or a potential areawhere standing water may form.• Lubricate relevant points on the chassis.• Remove road wheels, using the correctjacking points and suitable axle stands, orif being left on road wheels rotate wheels(every two weeks) and ensure the correcttyre pressures are maintained.• A purpose made cover maybe used, butplease ensure the cover is a good fit,breathable and securely fitted.Note: A poorly fitted cover can rub anddamage the bodywork. Non-breathablecovers will encourage mould to grow.Interior (Furniture / furnishings)• Open all lockers and internal doors, toensure good circulation.• Remove cushions and store them in a drylocation or ensure all cushions are placedin a well ventilated area.• Close all blinds and curtains. Customersare reminded to check the tension onblinds after storage if left closed for longperiods.• Thoroughly ventilate the caravan byopening doors or windows periodically.• Placing water absorbent crystals in the vanduring the winter months, will help reducemoisture levels and mould growth.• We do not recommend leaving portableheaters in the van unattended.Maintenance164165


winterisationMaintenanceWater systemWater expands as it is frozen, and so trappedwater, when it expands, can damage the tap/ valve /pump or pipe it is trapped within. Forthis reason, (in addition to reasons of hygiene),the water system should be fully drained whennot in use, particularly in colder weather.Follow the basic steps outlined belowto remove water from the system(current caravans):• Disconnect any external water source,external submersible hose or pump.• Locate the 'Yellow' drain valve, which isfloor mounted and will be next to the waterheater. Move the lever on this valve tothe vertical.• If a water tank is fitted, open the tankdrain valve located on the floor, next to theheater drain valve as above.• Open one of the taps (the kitchen tap isthe most convenient) to the middle(hot and cold mix) position.• Turn on the pump using the button on thecontrol panel, and leave the pump runninguntil water no longer flows from the tap.• Open the vanity tap and shower tap mixer,again to the centre hot and cold positionand leave them open whilst the caravan isout of use.• Also remove the shower head, and leavethe head in an upright position.After a short while the majority of water willhave left the plumbing system. At this pointhowever it is still important to ensure that thepump itself is 'dry'. During this part of thewinterisation, a suitable absorbent cloth orcontainer should be used to catch a smallamount of spilled water that will result.The pump should be disconnected on theoutput side of the pump, and run for a shortwhile to expel any water contained within thepump body and filter. This is also a good timeto dis-assemble and clean (if necessary) thefilter fitted on the input side of the pump.The easiest method of disconnectingthe pump will vary depending on whichmanufacturers pump is fitted. The options areto unscrew the 'Beige' screw-fit adaptors fromthe pump inlet and outlet, remove the quickreleasetabs from the Posi-flo type pump, orremove the 'Blue' pipe work from the pushfit plumbing connections. (Details of releasingpush fit plumbing connections can be foundlater in this document).Water filterScrew fit adaptorQuick release tabsGalvanised Parts- Wet storage stain (white rust)Hot dip galvanising has been used for manyyears throughout the automotive industry andis widely regarded as one of the best forms ofcorrosion protection.When the steel is withdrawn from thegalvanising bath it has a clean, bright surface.Over a period of time this changes to a dullgrey colour as the surface zinc reacts withoxygen, water and carbon dioxide in theatmosphere to form a tough, stable, protectivelayer.During this time, if galvanised items are storedin damp or wet conditions, where there is littleor no air movement then the zinc will continueto react with the moisture that is present. In sodoing the zinc will produce excessive amountsof zinc hydroxide. This is seen as a bulky whitedeposit on the surface of the galvanising and isoften referred to as wet storage stain(white rust).In order to prevent the occurrence of wetstorage stain in the first instance, and to allowthe final protective layer to form correctly it isimportant to ensure that all galvanised partsare stored in good conditions, with sufficientventilation to allow good air circulation.In the case of caravans, you can helpto prevent wet storage stain (white rust)occurring. You can do this by washing thechassis with clean water. You must then allowan adequate flow of dry air to ensure that theydry off completely.The caravan should not be parked on longgrass where the air flow around the chassisis hindered and the dampness retained. It ismost likely that the chassis will rapidly showsigns of wet storage stain underthese conditions.It is also very important to do this during thewinter months to ensure all salt deposits fromroad spray are completely rinsed off.Maintenance166167


chassisAL-KO ATC Control SystemMaintenanceAl-ko chassisManufactured from high quality steel, thechassis has extra deep sections to providestrength at points of maximum stress.Large elongated holes are punched in thelongitudinal chassis members, to reduceweight to a minimum. Each hole incorporates areturn flange to maintain the required strengthand provide rigidity in the extra deep sections.The chassis frame is of a bolted constructionwhich allows replacement of individual partsshould the need arise.The chassis is Hot Dipped Galvanised. This isregarded as one of the best forms of corrosionprotection. It does however require minimalmaintenance in certain circumstances andshould, if properly maintained, last the lifetimeof the vehicle.When new, the chassis is of a bright andshiny appearance. As the galvanising curesduring the initial 2/3 month period, this willgradually change to a medium/dark greycolour. This grey finish is the ideal, giving thecorrect protective coating. During this curingperiod the surface should be protected toavoid possible wet storage stain, in the formof a soft, light coloured, porous, oxidationlayer. If the chassis members are in contactwith any salt deposits from roads thisshould immediately be washed off with ahigh pressure washer. Salt attracts moistureallowing the surfaces to remain wet, thisprevents curing and also allows formation ofwet storage stain.It is recommended that the chassis/components are washed off, using a pressurewasher on an annual basis (especially afterwinter usage), to avoid undesirable build up ofsalt and dirt deposits.The galvanised chassis should not be paintedor subjected to any other protective treatment.Should the galvanising become superficiallydamaged exposing the steel core, thisshould be cleaned and treated with a ColdGalvanising Spray obtainable from vehicleaccessory outlets.Damage to chassis members through impactetc, MUST NOT be straightened or welded.Damaged chassis members MUST bereplaced.Drilling or Welding of Parts or AccessoriesThe chassis is designed and built to precisetolerances and must not be drilled or welded(except in accordance with certain AL-KOAccessory Operating Instructions). Failure tocomply will invalidate all warranties.AL-KO ATC TRAILER CONTROLSYSTEMAL-KO ATC is an electronic, emergencyControl system for caravans and trailers. Itautomatically recognises critical swingingmotions and applies the caravan brakesaccordingly to regain control of the caravanand car.General noticesRead and act in accordance with the followingoperating instructions before attempting to useAL-KO ATC. AL-KO ATC is a safety relatedproduct and,therefore, should only be fittedby an authorised AL-KO trained technicianwith experience of working with electricalinstallations. Any evidence of removal ordisassembly, other than by trained technicians,will immediately invalidate the productwarranty.Safety InformationAL-KO ATC is a passive safety product thatactivates the braking system on the caravanin unsafe driving conditions. The driver hasa responsibility under law to ensure thatthe elements of towing safety are met,including driving within the legal speed limit,consideration of road, weather and other trafficconditions, correct loading and coupling of thecaravan.AL-KO ATC is designed to fit only on AL-KOChassis and is not suitable for non AL-KOChassis. AL-KO ATC only functions oncaravans with a rigid towbar. The electricalconnection between the towing vehicle andcaravan must be in good working order.System requirementsATC draws power from the towing vehicletowbar and requires connection to either: Twin7-Pin Connection - ATC can be connected viathe auxiliary 12S (white/grey) plug and requirespower on Pins 4 (permanent supply) and 3(earth). Please ensure that your vehicle towbaris correctly connected to ensure correct ATCoperation. This can be checked with the useof a multimeter. Important - A 20 amp fuse isrequired for the constant 12V supply to Pin 4on the 12S socket. If only a single fuse is fittedto supply both Pins 4 and Pin 6, the powersupply capability of the installation must bechecked and a minimum fuse rating of 25Amps must be used. 13 Pin Connection - ATCcan be connected via the 13-Pin plug andrequires power on Pins 9 (permanent supply)and 13 (earth). Please ensure that your vehicletowbar is correctly connected to ensurecorrect ATC operation. This can be checkedwith the use of a multimeter.Operating instructionsAfter coupling the caravan correctly to thetowing vehicle, connect the 12N & 12S plugsor the 13 Pin plug to the towbar.Upon connection, ATC will carry out an initialself test and the LED light on the front fairingwill light up RED. During the self test, thesound of the push rod moving inside ATC canbe heard. When the self test is complete, theLED will turn GREEN or flashing GREEN tosignal that ATC is active. If the LED does notchange to green, then ATC is not functioningcorrectly. The table provided on page 4 detailswhat to do in this case. Prior to commencingany journey, ensure that the caravan lightingis fully operational and check the vehicle isloaded appropriately, the nose weight andtyre pressures are correct, and confirm thatthe caravan is coupled to the vehicle with thebreakaway cable correctly applied. Always recheckthe ATC LED is green after any intervalduring a journey, such as a service stationbreak.TroubleshootingShould you experience a fault with ATC, theLED light on the fairing will change colour.Therefore, refer to the table on page 4 andfollow the instructions. If no illumination of theLED is evident, refer to system requirementson page 3 and check towbar wiring forpermanent supply.In the unlikely event that you receive a redflashing LED light and disconnecting andre-connecting the power does not alleviatethe problem, check the push rod position asdetailed below. Locate ATC on the axle andcheck the position of the push rod. If no redline is visible, ATC is not active, and can bedriven. However, we recommend that youcontact AL-KO at the earliest convenience.If the red line is visible on the push rod, asshown on the left, the caravan should not bemoved. The push rod needs to be removed todeactivate ATC. Using two 17mm spanners,the removal process is as shown opposite.Maintenance168169


AL-KO ATC Control SystemMaintenance170DisplayColourATCConditionGreen ATC Active EverythingOkGreenFlashingRedRed flashingLED notworkingATC ActiveATCInactiveATC hasdetected afault.ATC has nopowerDiagnosis What to do Outcome StatusSelf testincompletePossible tocontinuejourneyDo notcontinuea faultwith ATCconnectedCheck pushrod positionas shownLED faultyon page5 beforecontinuingjourney.Drive forwardto detectmovementto completeself test andrecheck LED.Remove 12Sor 13 Pinplug and wait5 seconds.Reconnectplug.Remove 12Sor 13 Pinplug and wait5 seconds.Reconnectthe plugRemove 12Sor 13 Pinplug and wait5 seconds.Reconnectthe plug.Check forconstantlive - referto systemrequirements.Green (Constant)GreenRedGreenRed(flashing)GreenLED notworkingReady forjourneyReady forjourneyATC Errorlogfile memoryexceeded.<strong>Caravan</strong> can betowed, but ATCwill not applycaravan brakesin the event ofinstability.See below *Ready forjourneyATC faulty,and cannot bedriven. Removepush-rod asshown on page5. ConsultAL-KO, see backpage for details.Ready forjourneyIf power ok,check push rodposition: Redline visible - donot drive vehicle.Red line notvisible - possibleto continuejourney butconsult AL-KOsee back pagefor details.* ATC stores operating errors in a logfile whichover time will become full and will result in thesolid red light appearing. This needs to beerased and can be done easily by connectingthe caravan to a 12 volt supply for a period of12 hours. The power required to carry out thisfunction is minimal. Most occurrences of theseerrors are due to power supply problems toATC which could be due to low voltage, or anintermittent power supply from the towbar.Maintenance and WarrantyATC is maintenance free and requires noservicing. In case of any damage to ATC,please contact AL-KO. ATC is a sealed unitand any evidence of removal of ATC or thecomponent parts including outer casing andfixings will immediately invalidate any productwarranty.ATC is covered by a 12 month warranty whereit is retrofitted to a caravan. If ATC is fitted asstandard by the vehicle manufacturer thenATC is covered for the same duration of thevehicle warranty or whichever is longer.If ATC is subject to a call out under warrantyand found to comply with the relevantspecification or standard, then the cost ofany testing or callout charges will be borneby the customer. We reserve the right torequest credit card details to cover payment inadvance.Removal of a push rodUsing a 17mm spanner, slacken lockingnut on push rod away from Bowden cableabutment as directed above.Unscrew push rod from brake rodand slide it from the guide tube.Remove the locking nut from pushrod using two 17mm spanners.Re-apply the removed locking nut ontobrake rod thread to secure ball nut asshown above. ATC is now deactivated.The AL-KO formula optimum safetyThe AL-KO formula for optimum safety is acombination of industry leading technologythat ensures the safest possible drivingconditions for caravan owners. The formulaprovides total confidence and control whentowing a caravan.Maintenance171


ChassisMaintenanceLoadingLoads to be carried in the caravan should beplaced directly over, or as close as possibleto the axles, otherwise the handling will beimpaired. Maximum gross weight, as advisedby the caravan manufacturer, must not beexceeded without approval from AL-KO.Maximum loading is defined as the differencebetween ex-works weight and the permittedtotal weight.Load Too Far Forward (Fig 2)Steering and braking ability reduced. Increasedloading on the rear axle and chassis of thetow vehicle.Axle typesSafety PrecautionsNo welding is permitted on AL-KO AxlesIt is important that the wheel and hub/ brakedrum are compatible. This mean that the PCD,wheelbolts and inset must all be compatiblewith both the hub/brake drum and the wheelrim.Particular attention must be paid to therecommended torque figures for thewheelbolts (see pg 31).The axle type details shown on axle typeplates must not be obscured or made illegibleby application of any additional surface finish.MaintenanceOperating InstructionsLoadings on Coupling Heads, OverrunAssemblies and AxlesThe permitted ‘nose’ weights of the couplinghead/stabiliser, overrun assembly anddrawbars, must never exceed the lowest valuestamped on the assemblies.Fig. 1The maximum axle loading is that stamped onthe plate (Fig. 1 example axle plate) located inthe centre of the axle, facing rearwards.Do not attempt to remove as this will voidthe plate.lower maximum loading weight on the platefitted adjacent to the entrance door, this thenbecomes the maximum permitted load andmust not be exceeded. We recommend yourecord the Axle details for future reference.It may be possible if required for the caravansMTPLM to be upgraded.Your caravan dealer will require the followingdetails from the axle plate.(Example of information ref Fig 1)• Order - CHA402248• Qty – 1 of 2• Date - 3 May 05• Type - B850-10• Capacity - 1000EPlease consult your Swift Group Dealer toconfirm if this is possible.Fig. 2Load Too Far Back (Fig. 3)High skid risk together with poor brakingeffect.Fig. 3Load Over Axle (Fig 4)Optimum road holding together with maximumbraking effect. Exceptionally heavy loadsshould be placed directly over the axle.Attention should be paid to the legalregulations regarding the permitted pressureexerted by the towbar on the towed unit.Service BrakeWhen the towing vehicle is braking or travellingdown hill, the overrun device shaft is pushedin (dependent on the magnitude of the thruston the shaft) and presses on the overrun lever.This acts on the bowden cables and expandermechanism, which in turn expands the brakeshoes applying the wheel brakes.Hand brakeWith the gas strut version, pull the handbrakelever until upright. With the spring cylinderversion, pull the handbrake lever right up to thelast tooth. The caravan is then braked.IMPORTANT NOTEPlease note that with the handbrakefully applied, the caravan/trailer is ableto move backwards by 25 cms until thespring cylinder/gas spring takes effect.Maintenance and CleaningMaintenance of Euro-Plus/Euro-Compact andEuro-Delta.The above semi-trailing axles come fitted withmaintenance free wheel bearings (greased andsealed for life) and no adjustment is necessary.Note: The hub bearing is not protectedagainst water ingress. Check wheel brake172The third line down marked “Capacity” is themaximum permitted axle loading and must notbe exceeded.The caravan manufacturer may have stated aFig. 4173


chassisMaintenancelinings for wear every 10,000 kilometers (6200miles) or every 12 months via the inspectionholeFig. 5(Fig. 5/Item 1). Adjust if necessary. Wherecontinuous travel in hilly regions or highmileage is experienced, earlier inspection andadjustment may be necessary.NOTE: The flanged hub-nut, located under thedust cap, used to keep the brake drum in situ,is a ONE-SHOT NUT (ie. must only be usedonce). If removed it must be replaced with aNEW flanged nut - torqued to 290 ± 10 Nm(214 +/- 1 7.5 lbs/ft). A small amount of specialmineral grease, available from AL-KO must beapplied to stub axle thread prior to fitting thenew flanged nut. After fitting excess greasemust be removed with white spirit.The rear hexagon cap head bolt locatedunder the black plastic cap MUST NOTBE DISTURBED under any circumstance.Interference with this nut will result inimmediate tyre wear and damage to thebraking system and WILL INVALIDATEALL WARRANTIES. Should the rear nutaccidentally be disturbed then the completeaxle must be returned to AL-KO for resetting ofthe toe-in and camber.No attempt should be made to remove thebearing. In the event of damage to the bearingor drum, only the drum complete with bearingand circlip will be available as a spare. Nogrease is used in the hub other than themineral grease on the stub axle. No greaseshould be placed in the DUST cap. This is nota grease cap as used in all previous hubsSpare partsSpare parts are safety critical parts! Forthis reason when fitting spare parts werecommend the use of original AL-KOparts or those parts that they have explicitlyapproved. The reliability, safety and suitabilityof parts designed especially for their products,has been determined using a special testprocedure. In spite of constantly monitoringthe market they are unable to assess or vouchfor other products.If repair work or servicing is required, AL-KOhave a large network of AL-KO service stationsthroughout Europe.To establish the correct spare parts requiredfor your axle you should always quote the axletype (axle identification plate Fig. 1, page 172)and Spare Part Identification no. (ETI No.),which will be stamped onto the wheel brakeor on the identification plate (Fig. 6). Pleaseestablish these numbers before contactingAL-KO or a Service Agent.Fig. 6The AL-KO rubber suspension axle has beendesigned and developed to suit all types ofroad conditions and is maintenance free.Three rubber elements are contained withinan hexagonal axle tube. These providesuspension and have inherent dampingcharacteristics.Figs. 7, 8 & 9 show the deformation of therubber elements at the extremes ofsuspension movement.The axle is designed to ride with thesuspension drop arm at, or slightly below,the horizontal position.For Trouble Shooting & Fault Finding pleasesee Table 1 on page 186-187.Fig. 7Fig. 8Fig. 9AL-KO braking system adjustment1. Ensure the towing shaft with couplinghead is pulled FULLY FORWARD. (Fig. 10).2. Release the handbrake to the FULLY OFFposition. If the handbrake will not go downthe whole way because of the fairing orany other obstruction; then the fairingmust be cut away and/or the obstructionremoved to achieve this desired position.It will not be possible to set up the brakingsystem properly when the handbrake isnot in the FULLY OFF position. (Fig. 10).3. Jack up one side of the caravan, using theAL-KO Side Lift Jack System. (see JackOperating Instructions).4. Remove the inner plastic bung from thebackplate to expose the “starwheel”adjuster access. (Figs. 10 & 11).5. ALWAYS rotating the road wheel in theforward direction - NEVER backwards;adjust the starwheel with a suitablescrewdriver, in the direction of the arrowembossed on the backplate until there isresistance in the wheel rotation. (Fig. 11).6. Slacken off the starwheel adjuster until theroad wheel turns freely in the FORWARDdirection. (Fig. 11).7. Check the adjustment at the end of thebrake cable where it is secured to theabutment (bracket), welded to the centreof the axle.When the inner cable is pulled out it shouldextend between 5 and 8 mm. (Fig.12). (Ontandem axles a double abutment (bracket)is fitted to the front axle ONLY).8. Repeat for other wheel or wheels.9. On tandem axles the brake cables fromthe rear axle should pass over this axleand cross over each other, before beingconnected to the abutment (bracket) onthe front axle.10. Ensure the balance bar (compensator)is being pulled evenly (Figs.10 & 12).Excessive movement to this bar (doubleon tandem axles) would indicate possibleincorrect adjustment (if appropriate, repeatstep No. 7 - Fig. 12).11. Check the brake rod support bracket,(fixed to the floor) IS supporting the brakerod evenly. The brake rod MUST ALWAYSrun straight, NEVER bent or curved underany fittings. On tandem axles, using thedouble balance bar, a brake rod supporttube ( ALKO Part No. 228827) MUSTALWAYS be fitted on the end of the brakerod, passing through the centre apertureon the abutment.12. Remove the slack in the brake rod byadjusting the long ball nut, rear of thebalance bar, ensuring the overrun levermakes contact with the end of the towingshaft. Note! Over adjustment to the longball nut (Fig. 12/Item 2) could inducemovement of the inner brake cable,reducing the effective clearance of thebrake shoes. If the overrun lever will notmake contact, it is possible the two locknuts, forward of the spring cylinder, areincorrectly adjusted. Loosen the nuts andadjust brake rod as above (Figs. 10 & 12).Maintenance174175


chassisMaintenance13. Adjust the two locking nuts, forward ofthe spring cylinder (Fig. 10), (on somechassis a single Nyloc nut is used) to give1 mm of clearance on the spring cylinder.This cylinder (the energy store for thehandbrake operation) must be able torotate ONLY, not slide on the brake rod.(Fig. 12). (If the overrun assembly isfitted with a gas strut handbrake thenno spring cylinder is fitted - thereforeignore this paragraph).14. CORRECT ADJUSTMENT of the linkage ischecked by operating the handbrake leverso that when the second or third tooth isengaged, a slight braking force is felt onthe road wheels.15. OVER ADJUSTMENT of either the wheelbrakes or linkages, will result in difficultreversing causing the wheels to “lock-up”.16. When parking, the handbrake lever MUSTALWAYS be engaged into the fully uprightposition (90°). This is to compress thespring within the spring cylinder andthereby create an energy store which willautomatically engage the brakes furthershould the caravan move. If difficulty isexperienced in this operation, try easingthe caravan backwards with one handwhile engaging the handbrake fully withthe other. This manoeuvre should not beattempted on a rearwards facing slope. Inthis case wheel chocks should be usedcombined with the handbrake. See page25 for all handbrake operations.17. Finally, if the road wheels have beenremoved, re-tighten using a calibratedTorque Wrench to 88 Nm (65 lbs/ft) - onall M12 wheel bolts and steel wheelsor 96lbs/ft (130nm) for alloy wheels.Remember to over-tighten is just asdangerous as to under-tighten, as this candistort the wheel rims. Avoid the use ofpower wrenches.IMPORTANT - The torque settings shouldbe rechecked regularly. Wheel bolts shouldNEVER be lubricated.Fig. 10Fig. 11Maintenance176Fig. 12177


hitchMaintenanceOperating instructions forAKS 3004Regulations1. The AKS 3004 must be used inconjunction with 50 mm dia. towballswhich conform to EC Directive 94/20 (DIN74058 or local equivalent).2. Suitable for attachment to drawbars orapproved overrun braking equipment forsingle (and tandem axle) caravan/trailers,with a minimum weight of 200 Kg and amaximum permissible weight of 2000 Kg.3. EC design approval has been given to theAL-KO AKS 3004 coupling under permitNo. e1*94/20*0930*00.Fig. 204. The AKS 3004 cannot be used with alaterally attached reversing lever, on theleft side, when facing direction of traffic.5. The towball must be free from grease,paint and other residue, otherwise thestabilising effect will be greatly reduced.6. If friction pads become contaminated withgrease, they should be replaced.7. The AKS 3004 should only be operated byone person, when opening or closing thehandle, to reduce injury risks.MaintenanceRestrictions of use1. The trailer coupling may only beconnected to towing vehicles wherethe clearances for the stabiliser can beobserved, in accordance with EC Directive94/20 (DIN 74058). If these clearances areinfringed by special attachments, then theuse must be checked separately.Clearances for Stabiliser Handle (Fig. 19)The area above the towball of the vehiclemust be free from vehicle components orattachments (A) (eg. spare wheels,platforms etc.)Fig. 19The clearance for the stabiliser handle must beat least 330 mm (B) + the stroke movement(D) (85mm-100mm), which equates to 440mm when used in conjunction with an AL-KOoverrun.Max. 50 mm (C) clearance between the centreof the towball and top of the overrun assemblyor fairing, to ensure both coupling handle andstabiliser handle do not foul on operation.Maintain the same clearances for othermanufacturers’ overrun assemblies.2. Not suitable for use with overrun deviceswhich can revolve above 25 (Fig. 20).3. Swan Neck towbars (fixed or detachable)are suitable for use with the AKS 3004providing they comply to EC Directive94/20 and have the required minimum 60mm clearance, measured from the centreof the towball (Fig. 20).Safety warnings1. In accordance with EC Directive 94/20,couplings of type A 50-1 cannot be used(see Fig. 21), your warranty will be invalid ifthis type of towball is used.2. For UK use, please use the extended necktowball (type A50-X).3. A bolted-in type ball coupling (Fig. 22) isonly permissible if the thread is locked orwelded.Fig. 21AKS 3004 DeliverySpecificationsCoupling handle (Fig. 23/Item 1),Stabiliser Lever (Fig. 23/Item 2)Fig. 23Preparation for coupling/uncouplingThe Stabiliser lever (Fig. 24/Item 2) must be inthe uppermost position (open).Fig. 22178179


hitchMaintenanceCouplingPull the coupling handle (Fig. 25/Item 1)up in the direction of arrow. The couplingmechanism has an open position ie. as longas the AKS 3004 is not placed on the ball,the handle will remain open. Put the openedcoupling onto the clean towball. The handlemust now make an audible click and return tothe flat position.Coupling Up (Euro-Overrun Devices)Fully retract Jockey Wheel inner tube so that itlocks against Jockey Wheel outer tube.Slacken Jockey Wheel Clamp handle and raisecomplete assembly through cutout in bodyto its highest position (ensure it doesn’t comeinto contact with the brake rod assembly), fullytighten Jockey Wheel Clamp handle to ensurethe Jockey Wheel is firmly held in position.Fig. 26Warning: The coupling is correctlyengaged when the green edge of the safetyindicator button is visible or pops out (Fig.26/Item 3).Stabiliser UnitTo operate the Stabiliser (once coupled to thetowball), simply press the stabiliser lever downas far as it will go (Fig. 26/Item 2).UncouplingPull the stabiliser lever handle up as far as itwill go, open the coupling handle and lift theAKS 3004 from the towball. With larger noseloads, coupling and uncoupling can be madeeasier by using the jockey wheel to assistlifting.Checking the efficiency of the left/rightfriction pads1. Couple up AKS 3004.2. Open Stabiliser lever (Fig. 28/Item1).3. Close Stabiliser lever until resistance is felt(ie friction pads are in contact with the ballbut not yet under pressure).Fig. 284. If the arrow on the arm (Fig. 28/Item 4) isbefore or on the marked area (Fig. 28/Item2) the friction pads are still as new (See A)5. The arrow on the arm should lie betweenthe marked area on the soft dock (See B)6. If the arrow on the plate reaches or passesthe marked area on the soft dock then thefriction pads need replacing (See C).Please Note: It is not necessary to adjustthe friction padsManoeuvringFor easier manoeuvring (on campsites etc),pull the stabiliser lever to the ‘up’ position.Please do not use the stabiliser lever as anmanoeuvring handle. Please use the handleson the <strong>Caravan</strong> or fit the AL-KO manoeuvringhandle to your jockey wheel(available separately).1. During opening or closing, the AKS mustonly be operated by one person.2. Press stabiliser lever down by handforce only DO NOT use your foot oran extension bar, this will damage thecomponents (Fig. 29).3. When opening or closing the stabiliserlever, please ensure your hand does nottouch the coupling handle - you mayaccidentally trap your fingers! (Fig. 29).MaintenanceFig. 24Fig. 27180Fig. 25Please Note: The friction pads (Fig. 27/1,2,3)are pressed against the towball and hencegenerate a stabilising/damping force. Thesepads are therefore subject to wear over time,however they will have a long service life(circa.30,000 Miles), provided they are wellmaintained and kept free of grease/dirt.Fig. 29181


hitchMaintenanceNoises whilst drivingAs a rule, the friction pads of the AKS 3004 donot make a noise during driving. Any clicking,creaking or squeaking noises that do arisemay be due to the following:a) Foreign bodies or dirt between the frictionpad and tow ball.b) Dry operation of the draw shaft inside theoverrun device.c) A detachable towball which has too muchplay in the locking mechanism.Servicing and CleaningFriction Pad Replacement (please replace oneat a time)1. Uncouple AKS 3004.2. Remove protective caps (Fig. 31/Item 1)with the aid of a small screwdriver.Checking the efficiency of the front/rearfriction pads1. Couple the AKS 3004 to the towball butdo not activate the stabiliser.2. If a green indicator is visible (on thehandle), then the AKS 3004 is in a newcondition or the pads and towball arewithin the permissible limits(Fig. 33/Item 2).3. If only a red indicator is visible (Fig. 34/Item 3), then this may have the followingcauses:Friction Pad Replacement(Front/Rear only)1. Uncouple the AKS 30042. Remove the rubber soft dock (pull up andoff) Fig. 35/Item 1 & Fig 36.MaintenanceRemedial Actiona) Clean the tow ball and friction pads bylightly rubbing the surface (100-120 gritemery paper).Fig. 313. Press worn out pad inwards and remove(use punch and hammer) (Fig. 31/2)4. Insert new friction pad from below (afterfirst re-inserting shim washers if they werepresent) and press in as far as it will go(Fig. 31/Item 4 & Fig. 32).Fig. 33 Fig. 34a) AKS 3004 is okay but the towball hasreached the lowest limit of 49.61mmb) AKS 3004 shows signs of wearFig. 353. Press the safety indicator outwards andsecure with SW14 hex. spanner (notincluded), (Fig. 35/Item 2).4. Remove cheese-head screws (Fig. 35/item 3 & Fig 36), using special torx tool.c) Towball is in a new condition (50mm) butthe front/rear friction pads show a highdegree of wear.Fig. 30b) Lubricate the draw shaft sleeve via thegrease nipples. In addition, push the gaiterforward and grease (DIN 51 825 KTA 3K)the exposed part of the shaft (Fig. 30).c) Visit a specialist workshop to have theball holding area checked for damageand the locking mechanism for function. Ifnecessary, change the towball.Fig. 32Establish the diameter of the towball so thatconclusions may be drawn as to the wear ofthe friction pads (ball diameter must not beless than 49.61mm)Fig. 36 Fig. 375. Press friction lining recess (Fig. 35/Item 4)inwards and pull down and out.6. Open coupling handle (Fig. 35/Item 8).7. Remove countersunk head cap screwusing special torx tool (Fig. 35/Item 5 &Fig. 37).8. Press friction pad inwards with ascrewdriver and remove from ball cup.9. Fitment of new linings takes place inreverse. Tighten screws 3 & 5 to 5 Nm.10. Replace rubber soft dock, insert topsection first then bottom.182183


hitchMaintenanceImportant Maintenance andCleaning Advice:1. The towball should be cleaned regularly toremove grease or other residue, the use ofThinners, White Spirit or Brake Cleaner isrecommended - otherwise the stabilisingeffect will be severely reduced.2. If friction pads are contaminated,they should not be cleaned but replaced.3. The surface of the towball must be free ofgrooves, rust or seizing marks.4. Towballs coated (with paint or similar) musthave this surface completely removed(use 100 or 120 grain emery paper). If thisis not done, increased towball wear willoccur and may cause damage to the AKS3004 components.5. In Winter, carefully spray only the visualindicator with de-icer.LubricationShould lubrication of the stabiliser partsbecome necessary, then the following must beobserved.a) Clean all parts thoroughly.b) Areas may only be covered with a thin filmof grease (Fig. 38).Warning: When lubricating, ensure nonegets into the friction pad or towball holdingarea.AL-KO secure immobiliser(model specific)Refer to the User Instructions Kit supplied.Overrun DevicesIn the importance of Safety, please familiariseyourself with the operation of this overrundevice BEFORE using your caravan/trailer.Safety PrecautionsWhen parking your tow vehicle andcaravan/trailer on site, you must apply thecaravan handbrake. If the unit is parkedbut disconnected from the tow vehicle, itis strongly recommended that each wheelis chocked using AL-KO or suitable wheelchocks.If a ‘detachable’ type drawbar is fitted (as withcatering trailers). the drawbar must not beremoved from the trailer with the hand-brakeapplied.Caution: Please note when parkingthe caravan/ trailer, the wheelbrakeauto-reverse mechanism will allow thecaravan/trailer to travel backwardsfor approximately 25 cm (please allowsufficient clearance when parking).OperationAL-KO overrun devices are a mechanical type,using a hydraulic damper.Coupling UpManoeuvre towing vehicle or trailer tocoupling point.Overrun devices fitted with 50 mmcoupling headFully open coupling head handle and securehitch onto the towball. See page 25(coupling up).Thread the breakaway cable through thebreakaway cable guide provided (Fig. 40)and connect it to attachment point providedon towing bracket (Fig. 39). Please refer to‘Braked Trailers Use of Breakaway Cables’ forfurther detail.Fig. 39Fig. 40Caution: The breakaway cable operatesthe handbrake (emergency brake), in theevent of the caravan/trailer becomingdetached from the towing vehicle duringtowing. For this emergency brake to workcorrectly, it is absolutely essential that thefollowing points are observed:1. The breakaway cable MUST run throughthe breakaway cable guide.2. The breakaway cable MUST NOT bewrapped around the jockey wheel, as thisdisables the emergency brake (Fig. 41).3. The cable MUST run as straight aspossible and not be restricted.4. Ensure the cable is long enough to allowfor cornering and will not become taut orsnag during use, as this could result in thehandbrake operating whilst towing.Please refer to ‘Braked Trailers Use ofBreakaway Cables’ Information sheet,supplied with your caravan/trailer.MaintenanceFig. 38c) Use multipurpose greaseDIN 51825 KTA 3K.184185


chassis trouble shootingchassis trouble shootingMaintenanceTrouble shooting& fault findingTable 1 AxlesFault Cause RemedyPoor Braking Linings worn or damaged. Replace Brake Linings.Trouble shooting& fault findingTable 1 AxlesFault Cause RemedyPoor Braking Linings worn or damaged. Replace Brake Linings.MaintenanceBrake Linings not bedded in.Will pass after braking a few times.Brake Linings not bedded in.Will pass after braking a few times.Brake set up incorrect.Reset Brakes as page 175 & ensuresystem is lubricated.Brake set up incorrect.Reset Brakes as page 175 & ensuresystem is lubricated.Difficulty inReversingBraking system set too tightly.Auto-Reverse lever too stiff.Reset Brakes as page 175.Lubricate and free off Reverse Lever.Difficulty inReversingBraking system set too tightly.Auto-Reverse lever too stiff.Reset Brakes as page 175.Lubricate and free off Reverse Lever.BrakesOverheatingIncorrect setting.Braking system not fullyreleased.Reset Brakes as page 175.Check Handbrake has been released &the system is running freely.BrakesOverheatingIncorrect setting.Braking system not fullyreleased.Reset Brakes as page 175.Check Handbrake has been released &the system is running freely.Overrun lever stuck.Lubricate and free off Reverse Lever.Overrun lever stuck.Lubricate and free off Reverse Lever.Damage or Corrosion tobraking systemCheck system as page 175 and repair orrenew parts as necessary.Damage or Corrosion tobraking systemCheck system as page 175 and repair orrenew parts as necessary.HandbrakeForce LowIncorrect setting of the brakes.Linings not bedded in.Reset brakes as page 175 and lubricateas necessary.Will pass after braking a few times.HandbrakeForce LowIncorrect setting of the brakes.Linings not bedded in.Reset brakes as page 175 and lubricateas necessary.Will pass after braking a few times.Uncomfortableride or UnevenBrakingLoose braking adjustment.Damper defective.Axle shock absorbersdefective.Reset brakes as page 175.Check and replace damper if necessary.Replace shock absorber.Uncomfortableride or UnevenBrakingLoose braking adjustment.Damper defective.Axle shock absorbersdefective.Reset brakes as page 175.Check and replace damper if necessary.Replace shock absorber.186187


chassis trouble shootingchassis accessoriesMaintenanceTable 2 Coupling HeadsFault Cause RemedyCoupling doesnot engage ontoballDifficulty inUncouplingToo much play inthe couplingTable 3 Overrun DevicesBall diameter too large.Ball could be damaged ordeformed.Coupling head dirty ordefective.Ball damaged or deformed.Coupling damaged ordeformed.Coupling head under pressurefrom damper.Coupling damaged ordeformedBall too smallChange ball to correct size.Fit new ball.Clean & Lubricate coupling and replace ifnecessary.Fit new ball.Replace if necessary.Pull forward a few inches to relievepressureReplace if necessary.Fit new ball.Fault Cause RemedyPoor Braking Overrun shaft tight.Overrun shaft corroded.Body housing damaged.Lubricate overrun shaft and replace anydamaged parts.BrakesOverheatingDuring TowingHandbrakeForce LowBrakesApply DuringDeceleration orDownhill Travel.Handbrake not fully released.Braking system incorrectly set.Incorrect attachment ofbreakaway cable.Defective gas strut.Incorrect setting of springcylinder.Overrun damper is defective.Release handbrake.Reset brakes as page 175.Ensure correct attachment as listed on page22 or refer to Braked TrailersUse of Breakaway Cables sheet.Replace gas strut.Reset spring cylinder as page 175.Replace the overrun damper.AccessoriesCorner SteadiesCorner Steadies are as stated, for the purposeof steadying the caravan corners. They areNOT JACKS AND SHOULD NEVER BEUSED AS SUCH. The screw and pivot pinsshould be lubricated periodically to ensuretheir satisfactory operation. (See also JackOperation).Shock AbsorbersAll AL-KO chassis have pre-punched holes toaccommodate Shock Absorbers, in front ofthe axle. On the Euro-Axle System, axle swingarms have a removable rectangular plasticcap exposing a slot to accommodate retro-fitbrackets for the Octagon Shock Absorbers.Delta Axles have Shock Absorbers fitted asstandard which MUST NOT BE REMOVED.Road WheelsIn most instances the road wheels and tyresare supplied by the <strong>Caravan</strong> Manufacturer.The condition of wheels and tyres should bechecked regularly, particularly for distortionof flanges and the wheel dish. Wheels thatare damaged or distorted, or have wheel boltseatings cracked or deformed must not berepaired or used in service - these must bereplaced.Important: Standard AL-KO caravan chassisuse M12 wheel bolts. These must always onlybe tightened to the correct torque setting:- Steel wheels 88 Nm (65 lbs/ft)- Alloy wheels 130 Nm (96 lbs/ft)in sequence, (i.e. North, South, East, West);NEVER clock or anti-clockwise. ALWAYS use acalibrated torque wrench, do not use a cornersteady brace, power or electric wrench. It is asdangerous to overtighten wheel bolts as it is tonot tighten them sufficiently.Important: The torque settings should bere-checked regularly.If other wheel bolts are used please ensure thetorque settings are as follows:M10 - 49 Nm (36 ft. lb)M14 - 135 Nm (99.5 ft. lb)M16 - 210 Nm (155 ft. lb)Special Note -Aluminium WheelsFor aluminium wheels use M12 x 1.5 pitch26mm thread length 10.9 Grade 60° conicalfixing.The standard M12 x 1.5 60° Conical Wheelbolts are NOT SUITABLE for aluminium wheelrims. Special wheel bolts should be used.JacksThe Corner Steadies Should never be used tojack up the caravan. When jacking becomesnecessary use the AL-KO Side Lift Jack or2-Tonne Jack system.NOTE: It is essential that the car and caravanare hitched together before commencingjacking. All AL-KO chassis from 1992onwards have 2 holes punched in the chassismembers, each side (rear of the axle); toaccept the brackets for the Jack(s). (Corner Steadies may be used for stabilityONLY, when the caravan is in the jackedposition.The caravan should never be lifted by jackingup under the chassis member.Side Lift Jack2 Tonne JackIf working under the caravan in an elevatedposition, axle stands must be used for safety.Wheel chocks for the opposite wheel(s) arealso advisable.Maintenance188189


Chassis MaintenanceMaintenanceJockey WheelLubricate screw thread and wheelspindle periodically.Spare Wheel CarriersThe telescopic frame tubes should belubricated periodically.190


Useful information<strong>Owners</strong> Club .......................................................................................................................... 192Spares and after sales Supercare ........................................................................................... 192Repair facilities ........................................................................................................................ 192<strong>Caravan</strong> Clubs ........................................................................................................................ 193Motoring Associations ............................................................................................................ 193Trade Association ................................................................................................................... 193Change of ownership ..............................................................................................................195Index ...................................................................................................................................... 198useful information191


useful informationclubs and trade bodiesuseful information<strong>Owners</strong> clubThe <strong>Owners</strong> Club is a completely independentorganisation run for the benefit of the caravanowners. They have numerous rallies during theyear in various parts of the country. Apart fromthe friendliness and companionship the Clubgenerates it is also actively engaged in charitywork for those less fortunate than ourselves.The address of the Secretary of the <strong>Owners</strong>Club can be obtained from the Swift Groupwebsite.Spares and after salescustomer careA catalogue of spare parts are availablethrough our Swift Group Dealer Network, fromdoor catches through to spare wheels. Pleasenote, all parts enquiries must be directedthrough your dealer, as the Swift Group doesnot operate a direct retail service.We endeavour to supply parts for vehicles upto 8 years old. If the original part is no longeravailable your dealer should be able to sourcea suitable alternative.Note: Please remember to quote chassisnumber when ordering any items fromyour dealer.Repair facilitiesShould you be unfortunate to encounterdamage to your vehicle, we have a numberof approved workshops and dealerships withworkshop facilities to undertake such repairs.Details of which can be found via our website:www.swiftgroup.co.uk/find-a-dealerThe enjoyment of caravanning can be greatlyenhanced by membership of one or more ofthe various caravanning, motoring and holidayclubs. Here are some useful addresses:<strong>Caravan</strong> ClubsThe <strong>Caravan</strong> Club,East Grinstead House,East GrinsteadWest Sussex, RH19 IUATel: 01342 326944www.caravanclub.co.ukThe Camping and <strong>Caravan</strong>ning Club,Greenfields House,Westwood Way,Coventry,West Midlands.Tel: 024 7647 5448www.campingandcaravanningclub.co.ukMotoring AssociationsAutomobile Association (AA)Fanum House,Basingstoke,Hants. RG1 2EATel: 08705 448866www.theaa.co.uke-mail: customer.services@theaa.comRAC Motoring Services8 Surrey St.NorwichNorfolkNR1 3NGTel: 01922 437 000www.rac.co.ukGreen Flag National BreakdownTel: 0113 390 4000www.greenflag.comRBS InsuranceChurchill CoverWest Moreland RoadBromley, KentBR1 1DPTrade AssociationNCCCatherine House,Victoria Road,Aldershot,Hampshire, GU11 1SSTel: 01252 318251www.thencc.org.uke-mail: info@thencc.org.ukCRISHPI EquifaxDolphin House,New Street,Salisbury,Wiltshire SP1 2TBTel: 01722 411430/422422useful information192© 2011 SWIFT GROUP LTD193


change of ownershipuseful informationChange of ownershipNOTIFICATION OF CHANGE OFOWNERSHIPIf you sell your caravan, please notify thechange of ownership by completing this page,detaching it and sending it to:Swift Group Limited, Dunswell Road,Cottingham, East Yorkshire HU16 4JX.useful informationPlease note that the benefit of any unexpiredwarranty cannot be transferred to the newowner until the change of ownership detailsabove have been received.DETAILS OFCARAVAN:Model:ChassisNo:CURRENTOWNER:Name:Address:NEWOWNER:Name:Address:194195


Notesuseful informationuseful information196197


indexIndexSymbols13 pin socket. ..................... 26230v mains electrical equipment ....... 63AAcrylic windows. .................. 160Alarm siren ....................... 90Alarm system. ..................... 88Alarm tilt sensor. ................... 89Alde heating ..................... 100AL-KO ATC Trailer control system ...... 168AL-KO Secure immobiliser ............ 40AL-KO side lift jack. ................. 41ALKO Spare wheel and carrier tips ...... 29Appliance consumption figures ........ 64Arrival on site. ..................... 31Assistance ......................... 8Awning light operation .............. 89Awnings ........................ 156BBattery box ....................... 82Battery installation .................. 83BBQ point (external). ............... 148Bedding. ........................ 151Blinds. .......................... 153Blown air heating. ................. 100Breakaway cables. .................. 27C<strong>Caravan</strong> clubs .................... 193<strong>Caravan</strong> exterior .................. 160<strong>Caravan</strong> handling. .................. 29<strong>Caravan</strong> interior maintenance ........ 162<strong>Caravan</strong> motor movers. ............. 157<strong>Caravan</strong> movers. .................. 160<strong>Caravan</strong> terms ..................... 14<strong>Caravan</strong> towing code. ............... 14Care of laminate tops, tables,furniture and doors. ............. 155Cassette toilet faults ............... 147Cassette toilet Thetford C-200CW,C-200CWE and C-402C .......... 143Change of ownership .............. 195Changing a wheel .................. 30Chassis ......................... 168Chassis accessories. ................ 189Chassis maintenance ............... 190Chassis trouble shooting ............ 186Children. ......................... 36Cleaning ........................ 160CO alarm. ........................ 37Condensation .................... 161Cooker 3 burner and hotplate operation 129CRIS. ........................... 193Cycle racks. ...................... 157DDoors. .......................... 155Doorscreen ...................... 153EElectrical overseas connection ......... 61Electrical system. ................... 61Escape paths ...................... 36Exterior 230v socket. ................ 85Exterior door ...................... 32FFire alarm test ..................... 35Fire and fire alarm .................. 34Fire extinguisher. ................... 36Fresh level sensor and cleaning ........ 50Front locker and sunroof ............ 157GGas ............................. 56Gas bottles ....................... 56Gas cylinder compartment ............ 57Gas faults ........................ 60Gas hoses ........................ 57Gas regulator. ..................... 56Gas safety advice ................... 58Gas schematic ..................... 55Generator usage ................... 84HHabitation relay .................... 85Heki-2 roof light (Seitz) ............. 154Heki rooflight (mini) ................ 154Hitch operating instructions AKS 3004. . 178MMeasurement of nose weight ......... 16Microwave oven .................. 137Mirrors. .......................... 28Modifications. .................... 160Motoring associations .............. 193Motorway driving .................. 29Moving off. ....................... 28O<strong>Owners</strong> club ..................... 192PPassengers. ....................... 27PIR internal movement sensor ......... 89Plumbing troubleshooting ............ 49Power control system. ............... 66Power control system faults ........... 77Preparing for the road ............... 20Pressure switch adjustment ........... 50Pressure switches ................... 48Pre-tow check list. .................. 24RReading lamps .................... 156Repair facilities. ................... 192Reversing. ........................ 28Roof lights ....................... 153indexIInternal water tank (UK <strong>Caravan</strong>s) ...... 46JJacking points ..................... 30198199


indexuseful informationSSecurity .......................... 39Selecting a pitch ................... 31Service inspection .................. 10Shower heads .................... 156Snaking .......................... 22Solar panel and connection point. ...... 84Spares and after sales customer care ... 192Speed limits ....................... 29Stabiliser friction pads ............... 22Stability .......................... 21Status 530 directional TV andFM radio antenna ............... 150Step on hitch cover ................ 157Stopping on a hill. .................. 31Suitable towing vehicles. ............. 22Supplier contacts .................... 9Swift Talk. ......................... 2TV inlet in battery box .............. 149TV storage ....................... 156Types of gas. ...................... 57Types of tyres fitted ................. 22Typical gas schematic drawing ......... 55Tyre maintenance. .................. 22UUltraflow water .................... 51Unhitching. ....................... 32Useful items. ...................... 18VVentilation ........................ 39WWarranty .......................... 6Water faults. ...................... 53Water system. ..................... 44All Swift Group models have been certified bythe National <strong>Caravan</strong> Council for compliancewith stringent European Standards, BritishLegislation and industry set Codes of Practicespecifically relating to health and safety issues.The approval process covers the testing andinspection of critical areas of the product fromfire safety, weights and dimensions, to gas,electrics and ventilation. Every caravan carriesthe “NCC Approved <strong>Caravan</strong>” badge.The NCC also conduct unannouncedinspections at the Swift factory to ensurecontinued compliance. NCC Approval givesyou peace of mind that your caravan is legaland safe.All Swift Group touring caravans are EuropeanWhole Vehicle Type Approved.This is your assurance that these caravansmeet all European regulations, and havebeen constructed and conform to approvedstandards of safety and manufacturing.useful informationTTables .......................... 155Table storage ..................... 155Teb fan .......................... 98Thetford C250 CWEcassette toilet. .................... 139Water tanks ....................... 45Wheel bolt tightening ............... 30Windows ........................ 154Winterisation ..................... 164Wiring of connecting cable andcaravan mains inlet ............... 62IMPORTANT CUSTOMER NOTICETOURING CARAVAN MODEL YEARThe model year runs from 1st September to31st August.Thetford refrigerators. .............. 118Thetford refrigerators trouble shooting . 127The tyre law. ...................... 24Towball .......................... 22For example, the earliest a <strong>2012</strong> modelwould be registered under the <strong>Caravan</strong>Registration Identification Scheme (CRiS) is1st September 2011.Towing vehicle’s rear suspension ....... 21Towing vehicle terms ................ 15Trade association .................. 193Truma S 3002 and auto space heater .... 96Truma Ultraheat additional electric heating 98Truma ultrastore. ................... 92Truma Ultrastore trouble shooting ...... 95200201

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