Kudos & Compliments to Oakland Public Works - City of Oakland

Kudos & Compliments to Oakland Public Works

Keep Up the great job!6/14/2012From: Kevin@seeclickfix.comTo: Public WorksA sign that was knocked down was replaced; A brokentraffic light was fixed; Graffiti on Necklace of Lightsconcrete bases was removed.I must admit, Public Works has done an excellent jobwith SeeClickFixed program. Keep up the great job!

6/21/2012From: Mike NearyTo: Calvin HaoRegarding exterior restoration of the historicMalonga Casquelourd Center for the Arts, thanksCalvin, nice work on short notice! on Malonga OHAAward Blurb.Thanks

Nice Work, All…Weappreciate6/27/2012From: Maisha EverhartTo: Public WorksOn behalf of the Mayor, I want to extend our deepestappreciation to you for co‐hosting the delegation fromShenzhen. The presentations were great, the bilingualpresentation was beautiful, the gifts lovely. Truly aprofessional showing for PWA.

6/29/2012From: Brian Haslam, President and CEO of CityworksTo: Public WorksCity of Oakland awarded with an Exemplary Cityworks UserAward. The award recognizes Public Works for its successfulimplementation of work/asset management system. PublicWorks completes over 60,000 work orders annually to maintainthe City's infrastructure (parks, trees, sewers, storm drains,streets and sidewalks, signs, buildings, street lights, trafficsignals; and removal of graffiti and illegally dumped materials).Oakland was chosen from over 475 communities and receivedthe award.

July 6, 2012From: Joey Williams & Kristine ShaffTo: Service Workers, Donna Enright, Detra CooleyOur service workers, along with a coordinated effort from DonnaEnright and Detra Cooley, was able to transport all vehiclesfor detail. We now have better, cleaner, safer vehicles for ourcustomers. Thank you!

July 23, 2012From: Claire Rice (Citizen)To: Mario Panichelli hlland crewI'd like to file a formal compliment. Mario Panichelli andcrew have been working in our neighborhood doing camerainstallations in the sewer lines over the past week and havebeen simply delightful. They work hard, efficiently, and withsmiles and humor.

2012 Administration Employee of the Year• Elma Flores – Budget & GrantsElma Flores Budget & GrantsAdministrator, Department of Engineering & Construction

July 24, 2012From: Deanna J. Santana, City AdministratorTo: Public Works StaffI would like to extend a sincere thank you forfacilitating a seamless visit to our City by PresidentBarack Obama.Thank you for all that you do.

Thank you on behalf of all residents & visitors in Oakland7/27/2012On behalf of all residents and visitors in OaklandTo: Public Works StaffThank you on behalf of all residents and visitors inOakland to have cleaned the sidewalk (public right-ofway)along San Leandro St., across from the BARTstation between 66th Ave. and Hegenberger Rd., andcompleted weed abatement in the area.

August 8, 2012From: Carl SibleyTo: Jason WongKudosCitizen reporting main water pipe coversmissing on public side walks. KUDO toall, your system work! It's fixed before Icould investigate t it!!

August 9, 2012From: Vitaly B. TroyanTo: Sharon HallSharon Hall has created a PersonnelRequisition Tracking Spreadsheet in orderto quickly check on the status ofsubmitted requisitions.This is This isawesome!

Don is bringing new life to Mandana Plaza!8/16/2012From: Ken Katz (Citizen)To: Don NobleDon has been hard at work multiple times aweek, for about a month now, edging, mowing,and repairing. Don is bringing new life toMandana Plaza.

August 20, 2012From: Kip Dorsey (Citizen)To: Loren LittleI would like to formalize my praise to you andthose members of your crews for chasing downtheir direct sewer investigation and did a closelook at the immediately effected storm drains.Thumbs up to pyourdepartment !

2012 DEC Employee of the Year• Jason Patton – Bicycle & Pedestrian ProgramJason Patton Bicycle & Pedestrian ProgramManager, Department of Engineering & Construction

Thank you8/21/2012From: Rebecca Herman (Citizen)To: Nancy Nadel & Public Works StaffThe City came the other day to pave over the hole!Interestingly, all I could find was a long patch of whatappeared to be very recently patches asphalt!That bad spot has been fixed!

August 21, 2012From: Vitaly B. TroyanTo: Public Works Paving CrewThanks for the quickresponse. Please express mythanks to the paving crew.

August 23, 2012From: Kenya Wheeler (Citizen)To: Public Works StaffSeeClickFix workswell in OaklandSeeClickFix - this app has been aroundfor awhile! Works well in Oakland.

Please express my neighborhood’s thanks to your crew8/24/2012From: Fred Schurkus (Citizen)To: Gerald NervisI just wanted to thank you and your crew for the work they did fixingour street. The work was done pretty much according to thetimeframe you mentioned to me. When it finally starts raining, wewill have a properly functioning drain, and should be good foranother 40 or 50 years on that score, given the history of thisdrainage device, and maybe more, as I understand they used anewer kind of pipe.

August 24, 2012From: Leroy Slaughter, Director Kay Barrett, I&A Specialist Advisory Council &Members East Oakland Senior CenterTo: Clinton Pugh, Donald Wells & DevonteHewittWe here at the EOSC would like to thank you for yourlatest assignment of Ground Keepers for our facility. Mr.Clinton Pugh, along with his crew Mr.'s Donald Wells andDevonte Hewitt, have demonstrated a sincere effort tomake the appearance of our building and groundssomething we can be proud, and they are doing it withpleasant attitudes and smiles.

September 4, 2012From: Susan Montauk , Chair; Barbara Schaaf, Vice Chair; Oakland Parks CoalitionTo: Victoria RochaOPC wants you to know how much we appreciateall the effort that you and your Public Workscrew put in to the very successful SouthPrescott work day on August 25 th .It was a hugeproject that never could have happened withoutyou.Thank you! Thank you!

Thanks10/22/2012From: Richard Debusk, InstructorTo: Donna EnrightWell I had a crisis on Thursday when mycomputer and projector would not talk. Yousaved my bacon by bringing up the spareprojector. I know this was an inconvenience andbother and I wanted you to know muchI appreciated it!!!! One of the students fixed mycomputer, but I really appreciated how fast youshowed up.

4/26/13 Arbor Day Planting

4/26/13 Arbor Day Planting

October 25, 2012From: Kristine ShaffTo: Johnny Nicks, David AmateI just want to say SUPER THANK YOU for yourassistance and support in making the Traffic class workso well. For that matter, many other topic sessions aswell! I really appreciate it and so did the consultant.You brought all the needed equipment, helped staffthe hands-on exam and generally made things gosmoothly.Thank you for your attention to detail as well as theoverall intent of having viable relevant safety training.

Public Works LeadershipFellows11/15/12From: Vitaly B. TroyanTo: David Ferguson, Brooke Levin,Frank Foster, Susan KattcheeAPWA announced that David Ferguson, Brooke Levin, FrankFoster, and Susan Kattchee were selected as Public WorksLeadership Fellows, the highest level of professionalismcredentialed by APWA’s Donald C. Stone Center for Leadershipand Excellence in Public Works.

Public Works LeadershipFellowsDavid Ferguson

Public Works LeadershipFellowsBrooke Levin

Public Works LeadershipFellows11/15/12From: Scott P. Johnson, Assistant City AdministratorTo: David Ferguson,Brooke Levin, Frank Foster, Susan KattcheeCongratulations! Great to have such adedicated and professional PWA team. Keep up thegood work...

Public Works LeadershipFellows12/19/12From: Wanda RedicTo: David Ferguson, Brooke Levin,Frank Foster, Susan KattcheeCongratulations to the Fellows – I’m proud of Public Works.

Congratulations!!!12/19/2012From: Deborah Lusk-BarnesTo: David Ferguson,Brooke Levin, FrankFoster, Susan KattcheePWAleadership and staffYou ROCK!

November 27, 2012From: Jill Boland Credentialing Coordinator American Public Works AssociationTo: Ken BaileyNew Certified Public Fleet Professionals

November 27, 2012From: RL Smith (Citizen)To: PWA Drainage DeptThis is just to thank the PW Dept. fora timely professional response anda job well done for both servicedispatch and the workers on thespot.

Prompt action was very reassuring12/3/2012From: Dr. Sweeney (Citizen)To: Sabrina JonesMs. Sabrina Jones was very professional, courteous withme this morning. Her prompt action was veryreassuring.

December 4, 2012From: Vitaly B. TroyanTo: PWA STAFFRe: Techies, Local Business, and CityEmployees Come Together to InnovateThanks to all of you who are trying to findinnovative ways to deliver service better,faster, cheaper.

12/4/2012From: Kristine ShaffTo: Mark HayesMark Hayes single handedly facilitated, assisted,maintained and responded - not only to 120 people allover City Hall on Saturday from early morning to latein the day for Code for Oakland - but also for regularSaturday business AND the Toy Drive, AND the paradeelements that came in to City Hall.Thanks

They are great ambassadors for the City of Oakland1/10/2013From: Maggie Stockel, Associate Director,Friends of Peralta Hacienda Historical ParkTo: Kashmir Bali and hiscrew, Denise & LondaOur park is kept so well.

State of the District1/28/2013From: Rosetta Egan, Maxwell Park, MHH,Volunteer at Courtland CreekTo: Councilmember Libby Schaaf,Eddie Dunbar, Vitaly Troyan, Jason MitchellCouncilmember Schaaf, This morning Iattended your state of the district event andattended the Public Safety and Public Worksworkshops. I want you to know that after 17years of attending community meetings, yourevent today was the best.

Open data is on the way…2/1/2013From: Kristine ShaffTo: John McCabeOpen data is on the way…This puts Public Works out in front wherewe like to be, on the cutting edge! Not all agencies have been sowilling, let alone able, to provide open data. This will assist the Cityin its goals for transparency and open data, as well as provideopportunities for interesting possible apps developed, maybe even bythe Code for America Fellows.

February 3, 2013From: David FergusonTo: KEN BAILEYPublishing Equipment Cost Reports on IntranettGreatIdeaEfficiency

You did a terrific job !2/6/2013From: Yolanda LopezTo: Kristine ShaffKristine, wanted to acknowledge a successfulAdministration retreat. I know the amount ofwork that goes into planning and executingsuch an event. You did a terrific job!

2/6/13From: Jason MitchellTo: Chris Lewis, Jose Martinez, Frank AwayanThe Public Works Administrative ServicesRetreat was a success, thanks to theinformative tours that were lead throughout theday. The Lake Merritt Channel andsurrounding area was, of course, a highlight!The entire morning gave our unit anopportunity to explore the impact that PublicWorks has made on the City of fOakland.

Feb. 13, 2013From: Adrian Michel (Citizen)To: Fred LoeserSidewalk repair was completed today. It made our home andneighborhood look and feel a lot safer.Thank you very much, Mr. Loeser, my family and myselfappreciate it so much.

I was impressed by how strong the Public Works Management Team is…2/14/2013From: Noel Gallo, Council MemberTo: PWA Division Managers &ManagersPWA Managers made an all day presentation tothree newly elected Council Members - CM’sGallo, Kalb and McElhaney – and to the CAO’steam to explain organization, operations, andfunctions of the Public Works Agency.

Great Performance!2/14/2013From: Deanna J. Santana, City AdministratorTo: PWA Division Managers &ManagersPWA Managers made an all day presentation to three newly elected CouncilMembers - CM’s Gallo, Kalb and McElhaney – and to the CAO’s team toexplain organization, operations, and functions of the Public Works Agency.

I learned so much!2/14/2013From: Scott P. Johnson, Asst. City AdministratorTo: PWA Division Managers &ManagersPWA Managers made an all day presentation to three newly elected CouncilMembers - CM’s Gallo, Kalb and McElhaney – and to the CAO’steam to explain organization, operations, and functions of the PublicWorks Agency.

2/14/13From: Jason MitchellTo: John McCabe, Kristine Shaff,Sabrina JonesA special thanks to John M, Kristine S.and Sabrina J. for a job well donewith Admin's presentation.

February 14, 2013From: Jason MitchellTo: Detra Cooley, Donna Enright, Kelly PschirrerPWA Presentation to newly elected Council MembersSpecial thanks to Detra, Donna and Kelly forpackaging g everything up and coordinating thedetails.A Special Thanks!

February 22, 2013From: Kristine ShaffTo: Building Experts, Carpenters, Painters, CustodialsBuilding 2 Estuary ConferenceRoom is a glorious thing to behold!Estuaryis ALLNEW!SuperThankYou!

Take note & give up a big cheer!2/22/2013From: Kristine ShaffTo: MayonahCHP Commercial Division conducted athorough vehicle inspection: inside - outside -under; including paper work - log book - hoursof service - insurance & registration - you nameit, CHP checked it! Mayonah and our Cityvehicle passed with flying colors.

APWA LeadershipFellow2/25/13From: Brooke A. LevinTo: Brian CarthanPlease join me in congratulatingPlease join me in congratulatingBrian Carthan on his designationas an APWA Fellow!!!

APWA LeadershipFellow2/25/13From: Kristine ShaffTo: Brian CarthanAllen LawGil HayesMaaza MekuriaCongratulations on your designation as ang y gAPWA Fellow!!!

APWA AwardJoseph TaniosProfessional Manager of the YearEmergency ManagementCongratulations on your award!!!

2013 APWA AwardKent MoProfessional Staff of the YearPublic Right of WayCongratulations on your award!!!

2013 APWA AwardJames GarciaProfessional Manager of the YearFleetCongratulations on your award!!!

2013 APWA AwardKristine ShaffProfessional Manager of the YearAdministrative ManagementCongratulations on your award!!!

Recognition from APWABrian KimballProfessional Staff of the Year Award forEngineering & Technology

Now I can’t be more delighted!2/25/2013From: Dave Campbell, Program Director,East Bay Bicycle CoalitionTo: Wlad Wlassowsky,Ade Oluwasogo,Mohamed Alaoui,Jennifer HarmonOverall, I want to commend you one more time forthe wonderful designs we are looking at for theimproved Broadway/Keith intersection. This isreally world class stuff and quite honestly makes meproud of your team and the city I live in.

Awesome! More…More…2/25/2013From: Vitaly B. TroyanTo: Wlad Wlassowsky,Ade Oluwasogo,Mohamed Alaoui,Jennifer HarmonThank you for a great design forBroadway/Keith intersection

Recognizing Excellence inPWA3/11/13From: Scott P. Johnson, Asst. City AdministratorTo: Brian Kimball, Kent Mo, James Garcia,Joseph Tanios, Susan Kattchee, KristineShaffCongratulations Brian, Kent, James,Joseph, Susan, and Kristine i for the recognitioniyou each received from the American PublicWorks Association (APWA) and also a shoutout to all other Public Works staff thatparticipated pated in achieving the amazingexcellence you all exhibit every day.

3/20/13From: Kristine ShaffTo: CHRISTINE RALLSchurch cleanup - CBS news storyGood news story on cleaning up Oakland. PWAprovided the support and Christine is lookingto get an Adopt A Spot agreement in place.SO GREAT! I am so impressed with Ms Ralls!

It is a pleasure to work with professionals like you3/20/2013From: Arlette FloresTo: Kristine ShaffThanks Ki Kristine i for your promptresponse, professionalism andefficiency!

3/20/13From: Glen & Susanna (Citizen)To: Public WorksThank you all for recommending I call public works. They have aspecial tool for removing stuff from the drains. And they handledthe request within 20 minutes of my call! The skateboard wasrescued.Yay! this is definitely a FeelGood item -- some things (people) stillwork in Oakland.

3/27/2013From: Robert PrinzEducation Coordinator, East Bay Bicycle CoalitionTo: Jason PattonThe recently installed bike corrals are already gettinglots of use and attention, I might add, and the "bikeOakland" a sign is a great marketing move which helpsto define Oakland as a "bike city" almost as much asthe infrastructure itself.

For Custodial, they go about their work with efficiency and apleasant attitude!3/27/2013From: Wanda RedicTo: Roslyn Ratliff & Custodial StaffFor Custodial. They go about their work inthe FHOP with efficiency and a pleasantattitude no matter how gross the mess isthey have to clean up.

March 27, 2013From: Vitaly B. TroyanTo: Ken BaileyNice Work,Ken!Preventive maintenance isnecessary to get reliability fromequipment. Doing so allows us toschedule downtime so as tominimize disruption to services.

4/2/13From: Carol Beck (Citizen)To: Gil Hayes, Brian KimballWhen I started my quest to attain a map of City property on Skyline, I hadno idea how many people would become involved to help me. Yourtenacity was key to making it all happen. You could have just ignoredthe request or given a ho-hum bureaucratic response, but instead youreally dug deep. To say I appreciate your efforts is an understatement.I got the map.Thanks for takingcare of fbusiness

4/2/13From: Kristine ShaffTo: Gil HayesI don’t know what you did to help the constituent butsounds like you made extra efforts to find the map forher.Kudos to you forexcellent customerservice!

4/2/13From: John Scheuerman, Emeryville Planning Commissioner, Alameda CTC CAC MemberTo: Jason PattonLast Sunday we biked from our home in Emeryville toOaktoberfest. The bike ride was safe, enjoyable, andeasy to navigate!What you’re doing in Oakland is working!Kudos to Oakland!

Woo hoo!!! Good Work!4/2/2013From: Rick Richard (Citizen)To: Jason PattonToday I rode home from Berkeley alongthe newly resurfaced Colby Street.Wow! What a difference!

4/2/13From: Dana Weissman (Citizen)To: Jason PattonI just biked up Broadway for the first time in a while, and it was acompletely changed experience below W MacArthur. Congratulationson a job well done! I was at the Biketopia event a few weeks ago whenyou won the award. It was absolutely deserved.Thanks for your all your hard work making Oakland an awesome place toThanks for your all your hard work making Oakland an awesome place toride.

4/2/2013From: Nora Cody, Program Director,Safe Routes to Schools Alameda County Program, TransFormTo: Jason Patton"Twelve brand new bicycle racks were installedduring the winter break." I wanted to share withyou this nice thank you for the bike racks from thelatest newsletter from Community United ElementarySchool.

What a great & effective use of paint!4/2/2013From: Mark Redar (Citizen)To: Jennifer Stanley,Jason PattonI want to complement you all on the re-striping ti i at51st and Shattuck. I'm a regular bike commuterdown shattuck and telegraph and I feel much saferat that intersection now. It seems to have improvedthe car traffic flow as well.

April 11, 2013From: Chuck Maurer, Tax Auditor IITo: Kristine ShaffKudos for yesterday's Earth Expo:Lots of great information and felt like people were really excited aboutcreating a more sustainable, resilient city. The event made me (andothers as well) feel fortunate to work for a city who shares the samevalues and vision of earth stewardship and social justice that I do.Nice Job!

Earth Expo – What a collaboration! What an event!Thank you!4/11/2013From:David Finacom, Environmental ProgramsAssistant, Environmental Services DivisionTo: PWA STAFFYesterday’s Expo was in so manyways the best one yet, and it wasno question the SMOOTHEST oneever from my point of view.

April 11, 2013From: Vitaly B. TroyanTo: PWA StaffPlease extend my congratulations andappreciation to everyone who participatedpin yesterday’s Expo in the plaza.Lots of good vibes, good exhibits andenthusiastic ti staff.

April 12, 2013From: Gil Hayes,Vitaly B. TroyanTo: Ed JimenezGreatCustomerServiceI returned from a conference a week ago and noted thatmy vehicle had been picked up, serviced and returnedin my absence. I wanted to thank you for handling thematter in a professional and courteous manner. Yourefficiency in handling it this way resulted in a savingsof manpower and minimized resultant work delays. Iwanted to recognize your efforts. Please relay mythanks for a job well done.

GREAT JOB, BRITTANY !!!!4/17/2013From: Ron Grigg, Systems Analyst, ProductManager; Kristin Shaff; Jason MitchellTo: Brittany GabelUpgrade of PD Place ProductionAll your hard work and dedication to theproject has paid off! Good Job!

7/27/2012From: Brooke A. LevinTo: Lorenzo Smith, Dale SmithThank you for filling the two potholes that have been lingering forseveral months.The work looked wellThe work looked welldone !

11/15/2012From: Mike NearyTo: David Ferguson,Lorenzo Smith,Dale SmithNice work!I dropped by Embarcadero and Washington a while ago, wanted to thank your crewsfor filling in the gap between the tracks ahead of the rain tomorrow so we canmaintain access to the hotel across the street.

12/18/2012From: Vitaly B. TroyanTo: David Ferguson,Dale Smith,Street Maintenance WorkersNice work filling gpotholes!Please express my appreciation to allstreet maintenance workers involved.

They seem committed to do an excellent job!December 18, 2012From:Dean Banks (Citizen)To: DRAINAGE A STAFFI wanted to pass along our appreciation for theoutstanding work that the Streets and Drains sectionhas been doing in our Thornhill/Merriewood Driveneighborhood. It is extraordinary how quickly a crewresponds to clean up as well as how complete theclean up is.

March 18, 2013From: Jim MacIlvaine, Special Events Coordinator + Oakland Film OfficeTo: Lou Pegross Jr.Ramp for Marathon runnersThe race director was out near that part of Lake Merrittand checked out the ramp and is very pleased. Iunderstand that you've even put a cover over it toprotect it from the rain - very thoughtful.Nice job - thanks for the effort on our behalf.

March 13, 2013From: Krista von Blohn (Citizen)Thomas Leach,To:Willie SnowdenI had Thomas Leach and Willie Snowden out at myproperty at 542 Weldon Ave. this morning. They werevery kind, respectful, and extremely helpful !Please forward on my appreciation to them.

3/15/13From: Thaddea & Morgan (Citizen)To: PWA StaffGive themour thanks,please.Thanks to you all for getting the extremelylarge and dangerous pothole fixed on 35th byLibby Ct. We so appreciate the workmen comingout in the pouring rain this AM to fill it.

April 25, 2013From: Friends of Sausal CreekTo: Ferial Mosley(for your participation at Dimond Park on Earth Day)When Kimra McAfree returned tools that you were thebest City employee that has ever been assigned to theirlocation for a large community clean up. You werecordial, friendly, organized, and worked well with theBoard members and the public. Kimra said she will askfor you specifically on Creek to Bay day and on futureEarth Days.

Thanks for all that you do for us!8/15/2012From: Tommy Wong, Executive Director,Laurel District AssociationTo:Will Crowder, Shereda Nosakhare fromCouncilmember Schaaf's office, Varell Hendersonat Public WorksLaurel Street Fair Debris Box Delivery IssueI also wanted to thank you all for all thesupport prior and on the day of.

2/22/13From: Brian Weibert (Citizen)To: Francisco GamezI wanted to send a quick note about a positive experience I hadwith Frank earlier this week. Last week Wednesday I had my carbroken into in Dublin and lost a laptop bag containing manyvaluable items. On Friday morning I received a call from Frankthat he had found my bag during his work and wanted to let meknow that he had it if I would like to recover the bag from him. Ireally appreciated Frank taking time out of his busy day to grabmy bag and make contact with me. I was able to meet Frank toretrieve the bag from him during lunch time. I truly appreciate theextra steps that Frank took while doing his job. You should bereally proud to have such a great employee working with you inyour departmentyour department.I would like to recommend Frank receive any sort of departmentor city recognition for being such a great employee andrepresentative for your city.

4/23/13From: Elena Bermeo, Recreation Center Director, Mosswood Recreation CenterTo:Herman Millers Team,Tom Young and his crewThis is a personal thank you and Kudos to Mr.Herman Millers Team for an OUTSTANDING job atMosswood dPark. Today we are hosting a WarriorsSpirit Rally, and the park looks amazing!! Alsothank you to the swift efforts of Tom Young andhis crew to help resolve an overnight issue withour fence. This has been a true team effort tomake our city shine!!

4/10/13From: Faith E. Du Bois (Citizen)To: Ali SchwarzI want to thank you and City of OaklandI a ha y a C y f Oa lastaff for facilitating this evening’s dogpark/neighborhood meeting with suchsensitivity, respect, and professionalism.

SeeClickFix4/24/13From: Jimmy Long (Citizen)To: John McCabeThank you for taking time out of your busy schedule to meetwith me today regarding SeeClickFix. The information youprovided me was very helpful, and I will be using some of it toassist with our implementation. The historical background andcall center information was also very helpful. Lastly, thanks forallowing me to have you as a resource to reach out to should Ineed additional information.

SeeClickFix4/16/13From: Sheryl WaltonTo: John McCabeThanks John for the Power Pointpresentation on SeeClickFix and for themagnets that show the 4 ways ofreporting a problem. This is a goodexample of community and staff workingtogether to help keep Oakland clean andsafe.

SeeClickFix4/19/13From: Jason MitchellTo: Sabrina Jones, Arturo OlorteguiSabrina and Arturo, you were impressive inshowcasing the Call Center (SeeClickFix).

APWA, Northern CaliforniaChapter Awards Ceremony•Joseph h Tanios – Professional Manager of the Year –Emergency Management•Brian Kimball – Professional Staff of the Year –Engineering and Technology•Oakland Intelligent Transportation System (ITS) Program(Si Lau, Ade Oluwasogo, Wlad Wlassowsky)– Project of the Year ($5 to $10 Million Category)•Susan Kattchee – Professional Manager of the Year –Slid Solid Waste Ct Category•Kristine Shaff– Professional Manager of the Year –Administrative Management•James Garcia – Professional Manager of the Year – Fleet•Kent Mo– Professional Staff of the Year – Public Right-of-Way

APWA, Northern CaliforniaChapter Awards Nomination•Jose Martinez•Fred Loeser•Lakeshore / Lake ParkComplete Streets Project•Oakland Museum of CaliforniaRenovation

Oakland Heritage Alliance2013 Partners in Preservation Awards•Lake Merritt Preservation Measure DDProjects, Advocacy & Leadership Award(Coalition of Advocates for LakeMerritt, Measure DD CommunityCoalition, and City of OaklandPublic Works Department)

Thank you, Tanya Simmons

11/28/2012From: Iris StarrTo: Garrett FitzgeraldECAP at City CouncilGarrett: Fantastic!!! You have done anamazing job of pulling together advancedpolicy document, performance standards, andthen getting people engaged all across the Cityto take actions together. Really outstanding!

March 26, 2013From: E.J. Xu, Director, Liasion Department,US-China Exchange Council (USCEC)To: Susan Kattchee, Garrett FitzgeraldI would like to thank you for your time and efforts to make ourdelegation visit to the City of Oakland a big success. I reallyappreciate all the information and great discussion. Thanks, Susan,for your great drawing and charts that well explained theorganizational structure of the City of Oakland and theEnergy/Utilities authority hierarchy in the US. That was veryinformative and very well appreciated.Special "Thank You" to Garrett, for helping us coordinate this event.

4/20/13From: Tim Vendlinski (Citizen)To: Christine Ralls and teamThanks to you and your team, Ms. Ralls.The weed bags were promptly collected and removed.Thanks

I have really enjoyed working with you…4/29/13From: Holly Alonso, Executive Director,Peralta Hacienda Historical ParkTo: Ali SchwarzPeralta Hacienda looks beautiful and we wereso happy to have it ready for the event onSaturday! People commented on what a greatplace it was to have community events. Thankyou for so much hard work, and in helping makechanges all along the line, and your patience withthe watershed sign. I hope you are pleased withthese gorgeous results.

We appreciate you all !!!4/27/13From: Beverly Hodge, Peralta Hacienda Historical ParkTo: Christine RallsMy gosh! The PHHP has become sowonderful! Thanks in large part to thecity! We appreciate you all! Wedefinitely shall keep the park clean,inviting and safe!

May 2, 2013From: Sara Bedford, West Oakland Senior CenterTo: Stephen Curiel, PWA StaffNice workI just wanted you to know thatyour staff responded d promptly to myconcern about a tripping hazard atthe West Oakland Senior Centerand remedied it quickly.Nice work and much appreciated bythe Center Director there.

Thank you for helping to make the area a safe place5/2/13From: Dorothy Poston, West Oakland Senior CenterTo: Stephen Curiel, PWA StaffThank you so much for your immediate response. A fewseniors mention that they notice the posts have beenremoved. Thank you for helping to make the area asafe place.

We appreciate your help !!!1/3/2012From: Reid Penland, Alameda County SurveyorGil HayesTo:Recall that several months ago you generously loaned us aportable hard drive loaded with the City of Oakland’sMonument Cards. The idea behind this sharing ofinformation was that twe add these records into our SurveyMonument Preservation application where they would beavailable on-line together with all of the rest of the otherrecords that the system would eventually contain. , I’d like towrite an e-mail to the City Engineer and/or Public WorksDirector expressing our appreciation.

Thanks for being a nugget yourself2/24/12From: Laura Ingram (Citizen)Gil HayesTo:It's encouraging to get something done periodically without havingto pull everyone's teeth and my hair to do it. I'm reminded of abriefing I got as a brand-new city council aide years ago, evenbefore things got so tough, from a guy who was a water activist --he described working for the city as being like walking waist-deepin a swift river -- most of the time you're struggling just to keepfrom drowning, but occasionally you're able to swoop down andpick up a nugget. Thanks for being a nugget yourself.

1/30/13From: Murray Rubenzahl Citizen)To: David Finacom,Patrick HayesThanksI applied for, and was granted the once a month pick-up.after receiving the application, it was unclear to me if I wouldqualify and I did not want to risk loosing that application fee.After our brief conversation on the phone, I was willing toapply. All went well and I just wanted to thank you forexplaining those few details. With yours and the fieldinspector, Dave's input and expertise, We are enjoyingefficiently i managing our household h waste and the lower billsthat we deserve.

1/11/2013From: David FergusonTo: Ken BaileyK Ni j b i b d i l l hKen, Nice job on preparing your budget, particularly thenarrative sections, and for getting it on time!

Good outreach & education effort !!!5/6/13From: David FergusonTo: KEN BAILEYCity Fleet Vehicles & Equipment: ScheduledPreventive MaintenanceGood outreach and education effort !!!

8/6/2012From: James MitchellTo: Ken Bailey & PWA StaffThe generator has been delivered d to the Senecasite. Ken Bailey and PWA staff, thank youvery much for your support on this project.Thank you

Thank you for your quick response to our urgent needs8/6/12From: Ahsan BaigTo: Ken Bailey & PWA StaffSn Seneca Gn GeneratorThanks a lot for your assistance, and your quickresponse to our urgent needs.

Thank all of the PWA Staff5/22/2012From: Brian BeckTo: PWA ASTAFFI would like to thank all of the PWA staff thatassisted with the presentation of the NPWWvehicle display at 250 FHOP. Please thank yourstaff who brought me the equipment and helpedset it up! There was so much admiration andaffection expressed for the Public Works Agencyat today's display, which is a testament to theeffort and hard work put in by everyone withinPWA!

Presentation ti of the NPWW vehicledisplay at 250 FHOP5/22/2012From: Mike NearyTo: PWA STAFFReally nice display, and the banners explaining whatthe vehicles do were helpful.I want to know who does the wax job on the trucks -they're beautiful, I'd like to bring my car in to the shop !

Great Idea !11/19/2012From: David FergusonTo: Ken BaileyEquipment Services Customer Survey. Great idea !

4/19/13From: Jason MitchellTo:John McCabe,Vitaly B. TroyanThe presentation from John and Vit was awesome. I learned a lot!Very NicePresentation

4/19/2013From: Jason MitchellTo:Johnny Nicks, David Ferguson,John Tenette, Ken Bailey, Gregory JohnsonJR, David, John, Ken and Gregory, your support,knowledge and expertise was powerful. Again weshow how professional and forward thinking ourCity and Agency has become.

7/16/2012From: Brooke A. LevinTo:Brian Beck,Ken BaileyPWA-AD Summary of ChargesThankyouThis report isvery helpful

Compliments to Street Sweepers!5/8/2013From: Jason Wong (Citizen)To: Street Cleaning StaffCITIZEN GIVING COMPLIMENTS FOR ANCITIZEN GIVING COMPLIMENTS FOR ANEXCEPTIONAL JOB DONE BY THE STREETSWEEPER THAT SWEPT AT STEELE ST. ANDBUELL ST., IN THE AFTERNOON ON 5/8/13.

What a difference!5/9/2013From: Jane Bicek (Citizen)To: PWAThanksMorcom Wedding Area todayWhat a difference from last year.

PWA Staff, thank you!5/25/2012From:Melissa Evans (The Landscape Improvement Committee, Oakmore Area)To: PWA StaffToday the City of Oakland Public Works took away two dumptrucks worth of old soil and another truck load of green waste.The public works employees stayed late (on a holiday weekend)to help Oakmore make it happen and smiled the entire time. Theywere fabulous, thank you!!!!

6/8/2012From: Mike NearyTo:PWA InternsFind dthe best spots to bike in Oakland dthissummer via new, online maps.Nice work. Interns rock!

You are my heroes…May 1, 2013From: Audree Jones-TaylorTo: Chief Howard Jordan &Anthony ToribioA Message about May Day ActivitiesYou are my heroes… Josie de la Cruz had nointerruptions in service today…You both are the best…

Thank youMay 2, 2013From: Cookie M. Robles-WongTo: PWA Painter and CallCenterA Message about May Day ActivitiesAnd a huge salute to PWA painter and Call Centerfor prioritizing the ticket. Painter was out at the parkfirst thing this morning and abated the 20+tags/graffiti.

3/12/13Kudos &ComplimentsFrom: Jason Wong (Citizen)To:Street Sweeper OperatorCITIZEN REQUESTING KUDOS BE GIVEN TO THE STREET SWEEPINGOPERATOR, SWEEPING ON 57TH ST.BETWEEN SHATTUCK AVE. ANDDOVER ST., ON TUESDAY 3/11/13. CITIZEN STATES THE STREETSWEEPER SWEPT ALL THE TROUBLE AREAS UNDER THE TREES AND LEFTTHE STREET IN GREAT CONDITION.

Your work is superb!4/30/2013From: Kristine ShaffTo: John McCabeThank YouSincerelyDear John,I keep thinking how great a job you have done with this upgrade inCityworks. You have pulled off a major achievement, with verylittle fanfare, but it is truly tremendous. I can only imagine howmany details and tweaks and finesses you have had to manage forit all to look this smooth from the side! It shows also how greatyour new team is, and how much many others, including the users,have done in partnership with you - but again, it is your leadershipthat has made the success that we all benefit from.

5/15/13From: Seth Feinberg (Citizen)To:Donna EnrightOur PRR-14364, sewer leak at 4015 BroadwayThank you for all your assistance on this document request. Iknowhowpublic entities, especially the City of Oakland, desperately need moreresources, and I have become unaccustomed to receiving such goodservice. Your attention to my continuous requests was a welcome change.