Nursing Innovation and Excellence - Baptist Health South Florida

Various surveys show that Baptist Health’s efforts are succeeding to create a challenging and rewarding workenvironment for nurses. In 2008, Baptist Health R.N.s overall scored high in job satisfaction when compared tothe scores of R.N.s in the 75th percentile of The Gallup Organization’s national database. In fact, our nursesscored higher on each of 12 questions that gauge job satisfaction. Baptist Health nurses engaged in directpatient care also scored consistently higher than Gallup’s 75th percentile when it came to job satisfaction.In 2009, nurses across Baptist Health scored above the “high satisfaction” mark — and significantly above thenational median score — in the National Database of Nursing Quality Indicators (NDNQI) R.N. Survey.Keeping Nurses Engaged and Satisfied2009 NDNQI R.N. Satisfaction T-scoreNational Comparative Information by Bed Size6866< 40 = Low Satisfaction40-60 = Moderate Satisfaction> 60 = High SatisfactionHospital Mean (Baptist Health)National Median by Bed Size64626058565452BAPTIST HOSPITALOF MIAMI> 500 bedsSOUTH MIAMIHOSPITAL300-399 bedsDOCTORS HOSPITAL200-299 bedsMARINERS HOSPITAL< 100 bedsHomestead Hospital is not included because it used a different survey tool.2008 Baptist Health South Florida Nursing Combined Compared to Gallup R.N. DatabaseBHSF Nurses Gallup R.N. 75th Difference% 5s Percentile % 5sThis last year, I have had opportunities at work to learn and grow. 67 56 11In the last six months, someone at work has talked to me about my progress. 66 52 14I have a best friend at work. 58 43 15My associates or fellow employees are committed to doing quality work. 59 50 9The mission or purpose of my company makes me feel my job is important. 64 50 14At work, my opinions seem to count. 47 33 14There is someone at work who encourages my development. 61 47 14My supervisor, or someone at work, seems to care about me as a person. 65 60 5In the last seven days, I have received recognition or praise for doing good work. 55 40 15At work, I have the opportunity to do what I do best every day. 63 50 13I have the materials and equipment I need to do my work right. 54 38 16I know what is expected of me at work. 78 70 82009 data not available at time of publication.BAPTIST HEALTH 11 NURSING REPORT