GPT Challenge Iss8 1998 - Edge Lane

highlights. A new traf nS oourse has beencr.-Aat.-Ad (s66 colrse outlino 0n thspaq.) which wil be avaiabe nl'/arcir, The course, code 8M283, sshod (3 holrs) blt inlonsive and wihep evefyone n.rease ihe etfeclivcnessollhe apprasalprccess. ln additon, thecou6e ioclses on another issue ra sedby you in ihe OES and which is verydiii cu r to do we . That is:a) idenliting indtvidual lrcining needslgetting ta lhe rcat ause)b) developjng suitable naining planswhich lead to .eal inpravenentc)revlewing the plahto ensure it delivetsCourse dates have been s.heduled andbookings should be made lhrough yoLrEnp oyee Developmenl Managerin the''The mprovements pul n pLace afeimportanl and are d recily as a resLil oileedback received durng lhe OES. Byeveryone maklng lu luse otlhe rewproced!res,lhe new guidelnes and thencw tEinng cve.t I bclcve we w lsee amarked increase n lhe enectiveness otthe Appraisalprocess and lhe res!tngt€nng and deveLopment plans" saidElfetir: e,l1tp t'n i.s n l.;CouRsD coDD: BNI 283Obieclives:To ensure participanls {appraisers) undefstand the new appraisalprocesses and lheir responsibillties wilhin il.To enable padicipanis to etfecijvely ideniify appraisees trainjngneeds, develop and implement an apprcpdale tra ning pan andfinally evaluaie iis efteciiveness.Entry C.irerionr All nranagers and teanr leaders required toi perform appraisaLs.: Content: The new appraisal processjSeii ng beiier objectivesIldentify ng the real deveopment needs: Crcaiing an effect ve developmenl plan wh ch leads; to rnproved perfomance: Duraiion:3 hours; Dates:i 1) 30 Nlarch 9.00 am (Cov) 2) 30lvarch 1.00 pnr (Cov)i 3)20 April 9.00 am (Lv) 4) 20 April 1.00 pftr (Liv). 5) 22 April 9.00 am (Cov) 6) 22 April 1.00 pm (Cov)i 7) 24 April 9.00 am (Lv) 8)24 April 1.00 pnr {Liv)New course which will benetii all appraisets.Book early!!

Public Nelworks iour page llP special focus on Public Networks rour paq€ llP spec,al tocus on Publ'c Networks four paqe llPXaklmg StockPublic Networks business facesllP reassessmentj'-':--'i he wnole ot cpT's Public Neiworks:: business, including the CenlralDivisions, is tacing lls riist-!-independenl audit againsthe nalonallyrecognised standard lor good praciice inpersonal developmentr lnvestor in People.Three years ago the former NetworkSwitching Group gained ils llP certiiicaiionfollowed by the rest of PNG a year larerEnefna assessors will be visting every UKlocaiion in eary lvlarch 10 check whelherPublic Networkstil qualifics for the ofiicialsiamp of approva 1or lhe way in whichtraining and developmenl is delivercd andlinked to blsiness stralegy. A'dummy run, inwhich a qua ified independenl assessorcarried oul a realislic evalLration ol PN'scomrnitmeni to lhe standard, has a readyresulted in a generaLly complimenlary repon.Bul lvlike Horgan, Employee Developmentl\,4anager and Chalr oi ihe SieeringCommittee set up by Public Networks ioprepare for the reassessment, poinls out lhaifailure in ihe real ih ng would be too dreadfuleven io contemplate: "li is far worse to havesomething taken away trom you than never lohave had il in the lirst place, he says. "li wefailio pass lhe reassessmenl it willhave avery serious eifecl on our reputation Ln theeyes of customers, suppliers, stakeholdersand the communiiy ai large. They wouldcome and unscrew lhe llP plaques off ourotfice walls, and we would no longer be abLeto use ihe llP logo on ourslalionery." Thereassessment is expected lo take aboui lwoweeks, during which the independentassessorwill hold one-io-one interviews witharound two percenl of the Publc Networks'workJorce. l\,4ost interviewees will receive lilllenolice. The assessor will be handeii a wriiienPortfoliof Evidence, seiiing out lhe PublicNelworks' case forcontinued recognition asan Investor in People and in addition, will beseeking live conl rmai on from arepresentative cross-secliof of PublicNelworks' people at all levels, and n everyparl of the business lhal the requ rements olllP are being mei. The assessor wonl betesting our peoples understanding ol llB"N4ike Horgan stresses."lnstead, he or slre wilbe look ng io see whelher people underslandthe broad aims and objectives of lhebusiness, wheiher action is taken to ensurethat appropriate lraining is prov ded andwhether the eflectiveness ol that t'aining sregularly.eviewed and evaluatedl'"'l b ntoitttnir IIP ru.ogni/.ion,a// ronparies lnr!.rt ,rt t : t t.;.t.c -s r: t/ t-., r t' I i rc e e t r";.-\' -1,anr/ rl!-r i,; otr tltutu.e rts atti ntegra:d Ptb/il Niza'rtr*.thttsita:.t.r lo /)?rL:{t fltot tt's,rli//nto-rftff up cg*insr tlt i,r t'i*1/vii S,ot 1, t tt, /,rttrltnnt i'.'

iii : ; . r,:,, .:i:jrr r. ::: .... iir l: "r.r' ,i:!.::i.r!../:1..1ri:_ i,rr._-:.r. r-.r::1 :rir:,:i.:,!r:1 i:lr:i:..;:': rf , .', ::r r.:.1 .'i: -:ir,ar: r.:.1::, '::': r:ri::,.:il:.ir';r':_.i I :. r. r. -:.i,.,i.:ri:l..i:i.:r:Stoke Bochlord home ot Aueahese Skiltsi:.li:',r ":: :r:.,..r.. r::.t, t :. :.:r :i' 1:::.r'::,::: , ar: : :i.; . ar: t:r::i:'Graduate TlainingThe gradLaie lrainingprogramme has beenexlended lrom one lo thr€eyears. All graduales are nowlnviied to take parl jn lheBusiness Skills Programmewhjch has been expand,ad{rom lour to six modules,with i|ain ng in projecimanagement and a careelsNVO'sIn the three years since ihe iirstassessment, there has been asgnificanl increase ln thenumber ol people gainingQualificaiions (NVQS). Forexample, more than 200 NVQSat l€vels 1&2 have beenachieved to date in lhemanufaclurlng areas at EdgeLane and New Horizon Park.Training SeruicesThe two Tlain ng Schoos atCoventry and Llverpool haveboth been mprcvedconsiderably, and now rankamong the best-equipped in iheinduslry. The new GPT offices inPoole wil also include adedicaied training centre.oEsF?[..-,"*'fu=;,LTi;il;: .,",BPRBusin€ss Process Bev ewWorkshops have beenintroduced, and newprogrammes lniroduced locomperencres In areasrnanagemeni and iinancialskills.Managing for SuccessResearch following lasi yea/sOES aso shows lhal in the areasmanaged by people who hadatlended GPTs N,lanag ng lorSuccess programme. responsesirom €mpoyees have shown anoverall improvement oi 4.3% -wllh the highest improvernent of11.4% be ng recorded forstimulal on of change.Network SkillsDevelopmentThe Neiwork Skillsprogramme, launched in1996, has also brought as gnificanl improvemeniin ihe breadth and depihol knowledge in lhiscrucially mporianiarea, The 12 monlhsas ihe fact that theOf ganisalional EllectivenessSurvey (oES) is now runannualy ard is beingconlinuously irnpf oved-entering its secondyear, is design€d toaddress thfee of lh-A key corecompetencies required by thePublic Neilvorks business:understandingtelecommunicalions, locusingon cuslomers and markeis, andcrealing and delivering world-Pubtic N€tworks four page llP special locus on Public Networks four pago llP special tocus on Public Nelworks lour page llP special4

Further EducationGPT continues lo be one oJ theMinds ard bodiesUKs main users ol1he OpenNot all development is conlinedUn versly (oU). At thelo the leclure thealre or train nglast couni,62 peopleschool. The GPT Challenge,u,ar6 i:Lin^ n'a in ollintroduced last year as a--+---#tl .;y:::11":"::":feeder ior ihe long-runnifg- {_______.A':s. :-'l = GEC Chalenge, will be run:-.".again on June 13 & 14 with 60On iop oi ihai, 114 people wereteams iaking part in a mirtureunderiaking part{ime dayof mlnd and body sifeichingrelease studies, 47 were onexercises ir ihe Lake Dislrici.evening courses and 251]ndefl aking poslgradLrateProject lllanagemeniThere is some highly langibleev dence ol lhe way in whichpfogramrnes linked to llP havebroughl real businessi benelits. In the two yearslvlanagemeni cours€ wasiniroduced the number ofprojectsuccessfu lycompleled on lime, in thePhase Bev ew, has rsenlrom 50% io more than90%.rocus oh Pubiic Networks four page llP special focus on Public Networks rour page llP special focus on Pubric Netlvorks four pase llP5

Purrlic Netlvorks lour page llP special focus on Public Networks four pagecountingllP specialfocus on Public Networks four page llP specialIn the curreni Jinancialyear, PublicNetworks wJ invest more lhan €8 milion.' apprcximately 5% of ihe total paybill -in a variely ol training and developmentinitiatves. Even this arge sum is not theloialcost ol ka ning, as it does notinclude any ol lhe slgnificani amouni ofonihe-job tEining which takes placeihrougholrt the business, nor does Iinclude the employment cosis ol peopiewhile they are on trainlng courses.During the linanc alyear io date over1040 courses have been providedinternally lor GPT statf, represenlingabout 15,260 "delegale days" in tolal.Including atlendance on externalcources, the iotal number ol oflihe-jobirainlng days ro date is aboui 20,000.to4ocofiS€S?(NneDl,,J//((J,JltLyEW'D€uqfi(D,.yg'?(ND6oWT€K,AILYto,ooo'ofi-b$'i(Ar^rMDAvSN'Wo*flow' Itschnology'also improves lhebooking processes,,.,Details of a wide range ol lraining courses coveringeverything from fire fighting and environmental awareness, toproduct familiarisation and PC skills, now appears on thelnt16net.A full course catalogue of internal andcorporately-sponsored external courses can beaccessed through'EMPLOYEESERVICES'on the home page. Papercopies are still held in each EmployeeDevelopment department as well as inTraining Services and libraries.EMPLOYEE SERVICESITBAINING SERVICES/EMPLOYEE DEVELOPI\4ENTThe process ol applying forplaces on training courseshas also been simplified andiniroduction ot electronicTraining Requesi Forms(TRFS) as parr ol theWorkflow syslem. This hasnow been available acrossPublic NetworksinceDecembel All new TRFSshould be generated inWorkf low which automalicallyauthorisalion and course

.',''Informotiohexchange att,SCS s working. to give them gu danceon whal ihey can do lo developthemselves, and to explain whal thebusiness is do ng to chanqe its skills.DunchuNearly ihree hundred SCSemployees recently look theopportunity to learn aboul lhe futureof the business and how lhey canplay a pad in ii.The ine up ol speakefs at the threesessions held at lhe GEClvlanagement Colege at Dunchurchlncluded Managing Dneclor PeterGlanfied, GPT EmployeeDevelopmeni Manager Sluarl Dysonand a I oJ the directors of SCS.As a d recl resu i ol ihe away day, theiollowing has been achieved:. 120 people expressed interesi inparlicu ar projecis or areas of work.30 ono to one career discussions. 16 internaljob offers have been made. an Open Learning Centre has beenHelen Scares who organ sed theeveni said The business ischanging enormously and wewanted to use ihe sessions io letpeope know what is happening .Also the recent organisationEfieciiveness Survey ndicaled ihaipeopie didn't leelthey were geltin!,enough from lhe appraisal syslem,lhey M/ere not very sure of theopportlrniles for train ng or how theycou cldeve op ilrelr careers.The objecllves oi lhe evenl wereihereiore to lei people know abouiihe new opportunilies towards whichIEEIE Young Womon1997 Youns Woman Ensineer oI the Year Awardsponsored by the Institution of Electronics andEleclrical Incorporated Engineers and theCaroline Haslett TlustGPT s very proud lo have had t\,vool iheir young women engineers:Patricia Dooley, SoJtwareDevelopment l4anager, Publ cNetworks, Coventry and Anila HalesSottware Engineer, PayphoneSysier.s, Liverpoo among ihe iivei nalsis lor the award.The award was won by Ciare DrewSysiems Engineering N4anager withGEC N/arconi Avionics.. a [,4enlor]ng Schenre has been. a Vacancles' pub icalion has beenlaurched wh ch ls E-maled, loeveryone wth access weekly. a voluntafy week y 'deve lopnent hauthas been established - speakers coveriopics relaied io ihe Business, Projecis,Pet€f Haris Personnel Vlanagor, said"The message want lo gel across isthal deve opmeft has goi io be apartnership . SCS are ceriain y playingof theAward, ,S:On€ ol Five Finali3ts Anira H.les, age 29,lbm Widn6, Che3hie,SoatwaE Ersir€er, GPT Payphotre Systcms, liverpool.

TekFmployee WinsNationDenis Pollock,employee developmentmanager at GPT TelephoneCables Limired has w6n the topNational Training Award tor lndividuals iaIruis Pouock lelt receivins his awar.! rtum the Lord M4or ofLoh.t6. ArderraD. Bichald Ni.hokthe london region,The UK-wide competition issponsofed lry the Depatmenl oiEducalion & Employment an.l fun bylhe Train ng & Enierprse CoLrncis.Ihere were 878 entrants (compan es,groups and individuals) lof the 1997awards and Denis Po lock was lhe on yind vidual in lhe London region to winlhe prestig ous award.The scheme recogn ses and rewardsexcelence in ffainlnq, and n ihe caseol rnd viduals, nominates those whohave displayed above-average efiortand initiativeovercornlnq difiicultesto progtess. They are also chosen asrole oDdels lor the concept oJ lfelong' leafninq".' Denis Polock's pfolrress at TCLescalaled when, n 1993, as a iiiter of23 years he was inviled on a 'lcarningworkshop'. This expose{l him toimporlant new skills and molivated h mto c.hange his sla1icareer. ' He look an active part in a buslness. . r . skills rlraing pfogra me, and a yeafaier successl!lly app ied for theposition of na njng Co ordjnator,lak ng on a challens ng brief lontrodlce NVQS 10 TCL spredominale y shopi oor \,'/orkforce.He became plvota n br nging abolta culture change willrin TCL to suppoflboth lhe NVQ pfogramrne, and thecompanys ro e as one oi the areasi rsi anii rnosi acilve lnvestors inJohn Archbod, personnel managerai TCL sald: Defis proved h s va uea most immedialely afterloining ourpersonfelteam ln April 1994. Hiscontribulion lo ihe company isOursjde ihe company, Denis Pollockpronrotes tra ning and developmenl nhis roies as Chairman ol th-.lvlanuiaciurlng Sector Group at LondonEast TEC, and D reclor and V ceChairman of lnner Lonclon Training, aswellas lhrough his invovement withschooLtra nifg nit at ves."The opportunities are lhere", sad MrPollock. ladvlse a Lemp oyees,everywhere, lo get as much llainingand 'leveopmentas they can and loalways look ior opportunllies io beiterthemselves. I am very p eased io havewon lhe award, but it really ref ects lhesupporl I have had from everyone in myThis issu€s OUIZ is to answer ase.ies of Di.ebats or Catctrphrases6.9. TRORUNUBLE= "Fqn inlotrouble". The lirst letter of .ach olYolr atswers ftake a word.Send rhe derived word ao Sira*Dyson, NCP, eOV or E-mai! Dyson ES.1) FHIEA415UNcrue ro the derived word "somethinsyoq husl t.ke responsibilily loir!Entries to lre in by March 3l i9s8,Mrhs) may ior ba !sec, app d or €GPlhs cPr Lclo andrcLa e r€d6I ia iriodaridn cn y whidr (ui ess eeeed rry cPr LrM rEo n.l:r iiii'i; ni,r ,,8