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MOTION<br />

THE CUSTOMER MAGAZINE OF THE SCHLEIFRING GROUP<br />

<strong>Globalization</strong><br />

The SCHLEIFRING Group is at home on the global markets<br />

IN USE: SCHLEIFRING technology at Siemens, ZF, HÄRTER and Walter AG<br />

CLIMATE CHANGE: A global concern<br />

GLOBETROTTER: Martin Habegger travels around the world by bike<br />

ISSUE 3/2008


PROFILE GRINDING<br />

WITH WINTERTHUR:<br />

PASSIONATELY PRECISE<br />

Switzerland<br />

Winterthur Schleiftechnik AG<br />

Oberer Deutweg 4<br />

8411 Winterthur<br />

Tel.: +41 (0)52 234 41 41<br />

Fax: +41 (0)52 232 51 01<br />

wst@rappold-winterthur.com<br />

Germany<br />

WENDT GmbH<br />

Fritz-Wendt-Strasse 1<br />

40670 Meerbusch<br />

Tel.: +49 (0)2159 671-0<br />

Fax: +49 (0)2159 806 24<br />

info@wendtgroup.de<br />

USA<br />

Winterthur Corporation<br />

10 Viking Road<br />

Webster MA 01570<br />

Tel.: +1 (508) 949 10 61<br />

Fax: +1 (508) 949 20 86<br />

info@winterthurusa.net<br />

Austria<br />

Rappold Winterthur Technologie GmbH<br />

St. Magdalenerstrasse 85<br />

9500 Villach<br />

Tel.: +43 (0)42 42 41 811 0<br />

Fax: +43 (0)42 42 41 811 701<br />

office@rappold-winterthur.at<br />

www.winterthurtechnology.com<br />

United Kingdom<br />

Winterthur Technology UK Ltd.<br />

2 Oakham Drive<br />

Parkwood Industrial Estate<br />

Sheffield S3 9QX<br />

Tel.: +44 (0)114 275 42 11<br />

Fax: +44 (0)114 275 41 32<br />

info@winterthurtechnology.co.uk<br />

Sweden<br />

SlipNaxos AB<br />

Folksparksv. 31<br />

59383 Västervik<br />

Tel.: +46 (0)490 843 00<br />

Fax: +46 (0)490 146 00<br />

support@slipnaxos.se<br />

Germany<br />

Winterthur Schleiftechnik GmbH<br />

Hundsschleestrasse 10<br />

72766 Reutlingen<br />

Tel.: +49 (0)7121 93 24 0<br />

Fax: +49 (0)7121 93 24 24<br />

info@rappold-winterthur.de


Keeping Pace<br />

Dear Readers,<br />

In our business sector, many discussions are still focusing on the question as to<br />

whether globalization is going to come. In fact, it has long since become a reality.<br />

Not only is it leading to opportunities and challenges of new markets but also to<br />

competitors and the need to fi nd quicker responses to this development. In short –<br />

the issue is keeping pace with globalization.<br />

It is therefore crucial for KÖRBER SCHLEIFRING to position itself as a quality brand<br />

on the world markets. This is successful because the SCHLEIFRING Group has been<br />

developing innovative manufacturing solutions for many years, because we are<br />

focusing on our customers, and because our competent staff around the globe are<br />

working towards a common goal: No matter where in the world you purchase a<br />

SCHLEIFRING machine, you are guaranteed top-quality products and service.<br />

Part of this service ce is your MOTION magazine. It has a new<br />

look this time and d offers even more interesting articles all<br />

about KÖRBER SCHLEIFRING CHLEIFRING and other fascinating subjects.<br />

I hope you enjoy reading this issue of MOTION<br />

which is full of information nformation about the global player<br />

KÖRBER SCHLEIFRING. FRING.<br />

Yours sincerely<br />

Dr Ralf Kammermeier meier<br />

Managing Director or<br />

Körber Schleifring g GmbH<br />

EDITORIAL<br />

MOTION 03/08<br />

3


Contents<br />

4 MOTION 03/08


NEWS<br />

06<br />

40<br />

COVER STORY<br />

08<br />

16<br />

18<br />

22<br />

24<br />

26<br />

32<br />

Science meets Practice<br />

The next Grinding Symposium will<br />

be held in May 2009. Register now!<br />

New competence center<br />

STUDER is taking over Combitec AG,<br />

the Swiss manufacturer of internal<br />

cylindrical grinding machines<br />

<strong>Globalization</strong><br />

KÖRBER SCHLEIFRING convinces<br />

worldwide with top-quality technology,<br />

innovative strength, proximity to<br />

its international customers, and<br />

competent employees<br />

TOOLS & TECHNOLOGY<br />

Uniform standards<br />

Walter AG puts its faith in cylindrical<br />

grinding machines from STUDER at<br />

all of its production sites<br />

Three sites – same quality<br />

Automotive supplier ZF manufactures<br />

on cylindrical grinding machines from<br />

SCHAUDT, MIKROSA and STUDER<br />

Machines for the world market<br />

The premium grinding machine<br />

Redline S is produced in the new<br />

SCHLEIFRING factory in China<br />

Specialties from the Black Forest<br />

For years, Härter GmbH has put its<br />

faith in the machines from JUNG<br />

Absolutely fi rst choice<br />

MÄGERLE grinding centers are to be<br />

found in all factories of Siemens<br />

Energy<br />

Think global – act local<br />

EWAG and WALTER offer direct and<br />

local assistance to their customers<br />

worldwide<br />

08<br />

MARKETS & TRENDS<br />

38<br />

15<br />

28<br />

36<br />

CONTENTS<br />

A global concern<br />

Climate change is forcing companies<br />

to rethink their approach and<br />

challenging their innovative strength<br />

MOTIONS & MORE<br />

ReMOTION<br />

Trade fair review: The SCHLEIFRING<br />

Group at the AMB and IMTS<br />

EMOTION<br />

SCHLEIFRING employee Martin<br />

Habegger explores foreign countries<br />

by bike<br />

Products you can trust<br />

Interview with Adrian Stalder, Joint<br />

Managing Director of SCHLEIFRING<br />

SERVICE<br />

MOTION 03/08<br />

5


NEWS<br />

SCHLEIFRING GRINDING SYMPOSIUM 2009<br />

Science Meets Practice<br />

The SCHLEIFRING Grinding Symposium 2009 will gather together experts, scientists<br />

and clients from all over the world. The SCHLEIFRING Group will present its entire product<br />

range and the latest technological developments.<br />

Between May 6th and 8th 2009, the<br />

international ‘Grinding Family’ will<br />

meet for the SCHLEIFRING Grinding<br />

Symposium 2009, making the Swiss<br />

city the center of the grinding world.<br />

For the second time, the SCHLEIFRING<br />

Group will present its entire range of<br />

services to international trade experts<br />

in an area of over 6,000 square meters.<br />

Get to know the latest products for increasing<br />

your productivity and the<br />

quality of precision machining, as well<br />

Hands-on symposium: Live demonstrations show<br />

innovative SCHLEIFRING technology in action<br />

6<br />

MOTION 03/08<br />

as effi cient software solutions during live machine demonstrations. Highlights<br />

will be applications for fl exible hard fi ne machining on the STUDER S242, great-<br />

er effi ciency on the SCHAUDT CamGrind S, thanks to the magnetic grinding<br />

spindle technology and the high precision grinding of PCD cutting inserts on<br />

the EWAG COMPACT Line.<br />

� High-profi le speakers<br />

Leading grinding experts will provide an insight into the latest research results<br />

and developments. For example:<br />

REGISTER NOW!<br />

Have we whet your appetite for the SCHLEIF-<br />

RING Grinding Symposium 2009? Then have<br />

a look on the Internet at: www.schleifringsymposium.com.<br />

You will fi nd further infor-<br />

mation on both the day and the evening<br />

programs, all speakers and discussion fo-<br />

rums as well as on the grinding technologies<br />

presented.<br />

You can also easily register for the symposium<br />

on the Internet, and if you wish, book<br />

your hotel accommodation. Through the<br />

‘Search & Meet’ function you will be able to<br />

search for other participants using your own<br />

search criteria and organize meetings during<br />

the symposium. Networking could not be<br />

any easier. Make use of this opportunity and<br />

register now!<br />

www.schleifring-symposium.com


[1] [2]<br />

[3] [4]<br />

Rich program: The SCHLEIFRING Grinding Symposium 2009 offers many highlights, like panel discussions and technical presentations by well-known experts [1]<br />

informative networking [2] and last but not least live machine demonstrations [3] – amidst a wonderful scenery [4]<br />

Prof Thomas Straubhaar, Director of<br />

the Hamburg Institute of Internation-<br />

al Economics (HWWI), will give his<br />

thoughts on the present economic<br />

situation ‘World economy in reces-<br />

sion: what can be done?’<br />

Prof Eckart Uhlmann, Director of the<br />

Institute of Machine Tools and Fac-<br />

tory Operations of the Technical Uni-<br />

versity Berlin, will speak about ‘Grind-<br />

ing technology and the potential<br />

confl ict between high precision and<br />

high performance’<br />

Prof Konrad Wegener, Managing<br />

the Institute for Machine Tools and Manufacturing ETH Zurich, will give a lecture<br />

on ‘Simulation of abrasive tools and processes as a design aid’<br />

Prof Klaus Weinert, Director of the Institute of Machining Technology (ISF) of<br />

the Technical University Dortmund, will talk about ‘Innovative concepts for<br />

internal cylindrical grinding’<br />

� Informative networking<br />

The Grinding Symposium is the world’s biggest technical event on grinding. It is<br />

a fair, a discussion forum and a meeting place all at the same time. During the interesting<br />

evening program in the picturesque city of Interlaken, international experts<br />

and users will have the chance to meet outside the forums, speeches and presentations,<br />

providing good opportunities for informative talks and networking. Make<br />

use of this unique opportunity to gather concise and targeted information on the<br />

latest developments in grinding technology. Register now and enjoy unforgettable<br />

Director of Inspire AG and Director of days amidst wonderful scenery!<br />

www.schleifring-symposium.com<br />

MOTION 03/08<br />

7


COVER STORY<br />

GLOBALIZATION<br />

Global Player KÖRBER SCHLEIFRING<br />

The SCHLEIFRING Group is well established on the world markets. The<br />

company continues to impress with technologically advanced products,<br />

innovative strength, proximity to international customers and competent staff.<br />

Represented internationally:<br />

The SCHLEIFRING Group<br />

demonstrates global presence<br />

pinions are divided when it comes<br />

Oto globalization. What is plainly<br />

seen as economic terror by the objectors<br />

is a chance for economic boom to the<br />

supporters. The fact is that globalization<br />

is not a political program but a result of<br />

technological progress, liberalization of<br />

international tariff and trade barriers and<br />

capital movement. The growing impor-<br />

tance of foreign trade shows just how<br />

rapidly this process has advanced. Between<br />

1950 and 2004 exports of goods<br />

increased by a factor of 27.5 and world<br />

production of goods by a factor of 7.8<br />

(see diagram on page 11). Exports of<br />

goods have grown by an average of 6.2<br />

per cent per year and world production<br />

of goods by 3.8 per cent per year. Consequently,<br />

the exported goods and ser-<br />

8 MOTION 03/08<br />

vices share of the world gross domestic product (GDP) experienced an increase<br />

from eight to more than 27 per cent between 1948 and 2004.<br />

What these fi gures mean for many small and medium-sized engineering companies<br />

can be summed up in a single word: challenges. According to the experts from<br />

Mercer Management Consulting these days every plant engineering and construc-<br />

tion company is affected by the implications of globalization, which is progressing<br />

ever more rapidly and becoming ever more complex. It is therefore crucial for<br />

companies like KÖRBER SCHLEIFRING to position themselves with the right strategy<br />

in the globalized world. The SCHLEIFRING Group is well placed in the global<br />

market with its SCHLEIFRING quality brand, innovative strength, worldwide sales<br />

and service and the excellent people skills of its staff.<br />

� Made by SCHLEIFRING<br />

‘Be it in America, Europe or Asia – as a premium manufacturer, we offer the same<br />

high standards of quality everywhere in the world. Wherever and under whichever<br />

conditions we manufacture machinery – our customers can be sure to receive


a perfect product in the end,’ Dr Ming<br />

Zhang, Technical Director of KÖRBER<br />

SCHLEIFRING in Shanghai, China, sums<br />

up the SCHLEIFRING Group’s perfor-<br />

mance promise. BLOHM’s Redline S is<br />

a good example. The machine is completely<br />

manufactured in China (see page<br />

22). The machine quality is so impressive<br />

that it is commissioned and installed<br />

not only by Chinese customers<br />

but by other customers from all over<br />

the world. What’s more, there are other<br />

examples of top-quality products made<br />

by SCHLEIFRING. Renowned customers<br />

such as Siemens Energy, ZF or Walter<br />

AG (see box on page 12) are manufacturing<br />

top-quality products such as turbine<br />

stator vanes, drive shafts and highperformance<br />

tools at their internatio-<br />

nal locations using SCHLEIFRING machines. They apply the same logic as the<br />

SCHLEIFRING Group: In order to compete on global markets, their products have<br />

to satisfy the highest standards of quality – regardless of the country or the factory<br />

in which the part originates.<br />

� Quality machinery for the world<br />

SCHLEIFRING technology meets these standards and guarantees not only the high<br />

machine availability and machine reliability required, but also top-quality reproduc-<br />

ible results. This performance promise is guaranteed by the SCHLEIFRING Group’s<br />

closely knit network of production, sales and service around the world and on the<br />

most important machine tool markets (page 36). The success story is based on the<br />

philosophy of taking the SCHLEIFRING standard of quality from the European<br />

domestic markets out into the world. Some 2,300 SCHLEIFRING employees of<br />

various nationalities are working throughout the world today (see world map); they<br />

play an important part in this success story. This is seen as a deciding advantage,<br />

as employees of different cultural backgrounds are familiar with the demands of<br />

the respective local markets – an important basis for the development of targetgroup-specifi<br />

c products. They are aware of the political background, the cultural<br />

and religious values and have the right feel for dealing with local partners and<br />

customers. The example of KÖRBER SCHLEIFRING in China highlights this. ‘As part<br />

of the international KÖRBER SCHLEIFRING company we are the bridge between<br />

the parent company in Germany and the Chinese market,’ explains Liu Xin Qi, Sales<br />

Director Locally-made Machines for KÖRBER SCHLEIFRING China in Shanghai. ‘On<br />

the one hand, we sell European-produced machinery in China, on the other we are<br />

achieving the transfer of know-how by looking after the local production.’ The<br />

manufacture of the machines is based on German and Swiss technology, the high<br />

European standard of quality is more or less imported. The subtle difference: ‘Our<br />

GLOBAL SCHLEIFRING LOCATIONS<br />

Countries with SCHLEIFRING subsidiaries<br />

Körber Schleifring GmbH of Hamburg is present on all continents with agencies, distributorships<br />

and service providers as well as their own production sites. Eight manufacturing<br />

companies and the SCHLEIFRING SERVICE company make up a powerful<br />

worldwide unit. Experienced staff qualifi ed in all aspects of fi ne machining ensure that<br />

customers receive the best possible advice on choice and design of machines and<br />

processing technologies.<br />

www.schleifring.net<br />

MOTION 03/08<br />

9


COVER STORY<br />

machines are tailored to<br />

the individual specifi ca-<br />

tions and requirements<br />

of the Chinese custom-<br />

ers. It is especially im-<br />

portant in these instanc-<br />

es that as a European<br />

company based in China,<br />

we are aware of the<br />

thought and behavior<br />

patterns of the local people<br />

and companies,’<br />

stresses Xin.<br />

Taking specifi c market<br />

conditions into account<br />

is a requirement for sus-<br />

tained success in other<br />

countries too. That is why<br />

teams of multinational<br />

experts are working for<br />

the sales and service or-<br />

ganization, (see interview on page 36).<br />

‘Our staff possess extensive knowledge<br />

of local tool industries and are therefore<br />

able to respond to the customers extremely<br />

well,’ reports Walter Poiss, EWAG<br />

Sales Manager for Eastern Europe in<br />

Kurim, Czech Republic. Whether in Eastern<br />

European countries like Russia, Poland,<br />

Slovenia and the Czech Republic or<br />

in South American countries: ‘We have<br />

sales people, application engineers and<br />

service engineers on site wherever you<br />

are,’ confi rms Michael Haas, WALTER<br />

Sales Manager in Brazil.<br />

[1] [2]<br />

10 MOTION 03/08<br />

� International terrain<br />

Multinational experts: The sales and service<br />

team knows all the important markets<br />

This proves that globalization is not just associated with the strengthening of<br />

international competition. Economic links ensure that managers and employees<br />

operate on international terrain and colleagues and partners from other continents<br />

get to know each other. ‘I travel a lot for business and for pleasure,’ reports Martin<br />

Habegger, Production Manager for KÖRBER SCHLEIFRING in Shanghai (see<br />

page 28). ‘On my travels I have met many Europeans who are sent abroad by their<br />

companies,’ says the Swiss national.<br />

A work-related move abroad requires additional qualifi cations. New employees<br />

have to be familiar with the cultural values of their host country so as not to slip<br />

up when dealing with customers and colleagues. Social competence is of high<br />

importance in the globalized world of work, a fact that is well known at United<br />

Grinding in the USA. ‘We deal with companies from Canada, China, Germany,<br />

Mexico and Switzerland,’ reports Rodger Pinney, President and CEO of United<br />

International teamwork: [1] Sales Manager Olga Novikova with SCHLEIFRING’s team in Moscow. Internationalization is becoming increasingly important in Russia<br />

[2] Understanding local customers: SCHLEIFRING’s team in Peking caters for individual requirements and demands


Grinding Technologies (UGT) in Miamis-<br />

burg. ‘Every country has its own busi-<br />

ness culture and typical ways of how<br />

transactions are carried out. For example,<br />

exceptionally responsive service<br />

is extremely important to Americans.<br />

Our customers expect perfect service at<br />

all times. After all, they are used to it<br />

from other parts of their daily life. They<br />

also expect fast and down-to-earth solutions.’<br />

Rodger Pinney speaks from experience.<br />

The 61-year-old CEO has already<br />

worked in Canada, Singapore, England,<br />

Belgium, Sweden, Switzerland and Germany.<br />

‘My understanding and my appreciation<br />

of the world has increased<br />

considerably with these experiences.’<br />

� Increasing infl uence<br />

<strong>Globalization</strong> requires that even small<br />

and medium-sized companies – be it as<br />

customer, supplier, sales partner or<br />

manufacturer – need an international<br />

presence. In Russia, this can be clearly<br />

felt in everyday business life, says Olga<br />

Novikova: ‘The increasing infl uence on<br />

everyday life and most branches of industry<br />

is omnipresent. More and more<br />

companies in this country are merging<br />

into large multinational corporations or<br />

joint ventures or enter into strategic alliances<br />

for international marketing purposes<br />

and communication strategies.<br />

Here in Russia, companies such as Siemens,<br />

Bosch, DMG or Sandvik have<br />

[3] [4]<br />

acted as pioneers for the corporations,’ says KÖRBER SCHLEIFRING’s Sales Manager<br />

in Moscow.<br />

This development of cross-border trade in goods (see below) also has its pitfalls.<br />

Bureaucracy is a worldwide phenomenon. Clearing imported goods at Indian air<br />

and seaports is a typical example. A container will clear customs within twelve<br />

hours at Singapore airport, whereas it takes an average of 160 hours in New<br />

Delhi. There are two reasons for this. On the one hand, importers and exporters<br />

alike have to fi ll in more customs forms in India than in any other country. When<br />

exporting goods, a minimum of eight documents must be supplied to the customs<br />

authority and importing requires a minimum of 18. The situation in China is<br />

similar. If a machine is imported as parts and components, the Chinese customs<br />

authorities insist that each part must be recorded with details of weight, material,<br />

state and function. ‘The effort is considerable,’ says Ming Zhang and refers<br />

to the more than 5,000 parts and components which make up a machine. ‘The<br />

bill of materials alone can be more than 120 pages long. Staff members need well<br />

over 14 days per machine, just to complete the import formalities.’<br />

Index<br />

27<br />

25<br />

23<br />

21<br />

19<br />

17<br />

15<br />

13<br />

11<br />

9<br />

7<br />

5<br />

3<br />

1<br />

CROSS-BORDER TRADE<br />

Index (1950 = 1) Development in constant prices, growth in per cent,<br />

worldwide 1950 to 2004<br />

8.67<br />

44.2<br />

Production of goods<br />

121.4<br />

2.33<br />

1 133.3<br />

78.6<br />

1 64.7 1.65<br />

0<br />

1950 1960<br />

5.17 67.7<br />

46.0<br />

2.94<br />

1970<br />

4.29<br />

1980<br />

28.8 5.53<br />

1990<br />

28.7 7.12<br />

2000<br />

9.1<br />

7.76<br />

2004 Year<br />

[3] Highly motivated: The team from WALTER Japan with President Yuji Nakamura (front left) in the WALTER demo room in Tokyo [4] New experience: The construction of<br />

the SCHLEIFRING factory in the Czech Republic encountered bureaucratic obstacles. Nowadays, globalization has simplified company activities.<br />

12.5<br />

86.7<br />

23.33<br />

27.5<br />

Growth in<br />

17.9 per cent<br />

Export of goods<br />

MOTION 03/08<br />

Source: World Trade Organization (WTO): International trade<br />

statistics 2005 as at June 2000<br />

11


COVER STORY<br />

Quality is everything:<br />

Service and good<br />

advice are crucial all<br />

over the world<br />

Admittedly, there are also examples<br />

which show that increasing internationalization<br />

can simplify company activities.<br />

‘Since the accession of the Czech<br />

Republic to the European Union the<br />

same tariff and import regulations apply<br />

here as for all other EU states,’ says<br />

Gerhard Riester, who is responsible for<br />

production and purchasing at the<br />

SCHLEIFRING factory in Kurim, Czech<br />

Republic. ‘Thankfully, the times are<br />

gone when days and nights were spent<br />

at the customs offi ce.’ Needless to say,<br />

bureaucratic bloomers still happen,<br />

such as during the construction of the<br />

Czech SCHLEIFRING factory which<br />

Riester helped to design and build. ‘In<br />

the Czech Republic, a building owner<br />

needs the signatures of 15 individual<br />

authorities before planning permission<br />

can be granted,’ he explains. ‘However,<br />

those in charge at the municipal au-<br />

thorities have learned since then, and<br />

these days they are very supportive of<br />

all our interests.’<br />

� International business<br />

Negotiating skillfully and dealing with<br />

international partners – it is always help-<br />

ful if you understand the peculiarities of<br />

other cultures in this instance. In China,<br />

12 MOTION 03/08<br />

FROM PRACTICAL EXPERIENCE<br />

Examples of SCHLEIFRING Group quality<br />

Page 16: STUDER machines are also used by Walter AG of Tübingen.<br />

Walter AG manufactures high-precision tools using only STUDER<br />

machines at their sites in Germany, China, Italy and the United States<br />

Page 18: ZF, the renowned automotive supplier, uses cylindrical grinding<br />

machines by SCHAUDT, MIKROSA and STUDER for their international production<br />

Page 22: BLOHM’s Redline S is completely manufactured in China. The<br />

result is a high quality machine chosen by customers from all over the world,<br />

and it is developing into a genuine best seller.<br />

Page 24: The family fi rm of HÄRTER from the Black Forest is among the<br />

leading global suppliers of punching dies, punching and metal plastic com-<br />

ponents. They use JUNG grinding machines in their factories in Poland,<br />

China and the United States<br />

Page 26: Siemens Energy uses only MÄGERLE machines on all their produc-<br />

tion sites for manufacturing vanes and blades, Hirth gears and hollow shafts<br />

for gas turbines.<br />

for example, they drive a hard<br />

bargain. A long time is often<br />

spent working on compromises<br />

before a deal is fi nalized. ‘Some-<br />

times Chinese customers carry<br />

on negotiating even after the<br />

contract has been signed, just to<br />

get better conditions,’ reports<br />

Yuji Nakamura, President of<br />

WALTER Japan. ‘In Germany,<br />

however, it is helpful for a business<br />

deal if contacts have been<br />

nurtured over many years. A<br />

good relationship between business<br />

partners can be a crucial<br />

factor for success,’ says the<br />

58-year-old, who has worked in<br />

more than 20 countries. In India,<br />

on the other hand, a business<br />

deal is not absolute, even a binding<br />

deal, says Nakamura: ‘Strong hierarchies remain in place here. Even if a contract<br />

is approved by the CEO, it is invalid if the owner rejects it.’<br />

� Intercultural competence<br />

‘When in Rome, do as the Romans do.’ This well-known saying means that no<br />

cultural area is like another. Take the handshake for example. It is not part of the<br />

greeting ritual in every country. Manners and mutual respect play an important<br />

part. In many countries certain foods are of special signifi cance and should def-<br />

initely be tasted. For example, it is tradition in Japan for the manufacturer to<br />

stand a bottle or a keg of sake on delivery of a new machine. ‘This happens as


soon as the machine has been installed<br />

at the customer’s site, as sake symbol-<br />

izes lightness and prosperity in this<br />

country,’ explains Nakamura.<br />

Even handing out business cards is not<br />

the same everywhere. It is only a piece<br />

of paper but if you are handling it over<br />

in Asia you should use both hands as a<br />

mark of respect. In Europe or the United<br />

States, however, this is not so important.<br />

On the other hand, the sometimes loud<br />

and unruly behavior, typical in the United<br />

States, is not well liked in other parts<br />

of the world. Finally, there are some cultural<br />

peculiarities as far as clothing is<br />

concerned, both for business and leisure.<br />

In most cultures, a suit and tie are<br />

standard business attire while in America<br />

attitudes towards business dress<br />

have become more relaxed during the<br />

last fi ve to ten years. Here, jeans, a sim-<br />

ple short-sleeved shirt and sneakers are<br />

acceptable business attire.<br />

In short: ‘It is important to face each<br />

business partner and customer without<br />

prejudice and to fi nd out about the cul-<br />

ture and history of his<br />

country,’ says Nakamura.<br />

‘Each country has its own<br />

rules for business and for<br />

dealing with customers,’<br />

adds Olga Novikova. ‘Ob-<br />

serve these and you can’t<br />

go wrong on the interna-<br />

tional stage.’ Chris Stine<br />

is well aware of this: ‘International<br />

business allows<br />

worldwide travel,’<br />

says the Vice President<br />

of UGT in Miamisburg.<br />

‘You get to know other<br />

people and other cultures<br />

face-to-face. Intercultural<br />

barriers, misunderstandings<br />

and prejudices<br />

are set aside,’ he reports<br />

of his experiences. Jun<br />

Zhou confi rms this too:<br />

‘It is an honor to work for<br />

a world-famous compa-<br />

ny, to work together with<br />

colleagues from other countries and cultural backgrounds and to be able to make<br />

many international friends,’ states the Production Manager of KÖRBER SCHLEIFRING<br />

Shanghai. The experiences of his colleague Ming Zhang go one step further. ‘I was<br />

born Chinese, but there are two hearts beating in my breast,’ reports the father of<br />

two. The likeable graduate engineer has lived in Germany for more than 14 years.<br />

He studied in Dortmund and Aachen, received a PhD, started a family and worked<br />

for many years for German mechanical engineering companies, before being drawn<br />

back to his native country a couple of years ago. ‘The years in Germany have made<br />

me who I am. When I am in Germany, I act like a German, in China I act like a Chi-<br />

‘My understanding and appreciation of<br />

the world has deepened considerably<br />

with growing international experience’<br />

Rodger Pinney,<br />

President United Grinding Technologies, Miamisburg (USA)<br />

nese,’ he reports in perfect German. And he starts to rave about Cologne, his old<br />

home-town. ‘I take my family back there at least once a year – and I also like to<br />

meet old friends for a Kölsch (Cologne-brewed beer).’<br />

Frequent work abroad doesn’t make you immune to strange experiences. Rodger<br />

Pinney, for example, got to know the German police. ‘In those days, I was working<br />

for a Belgian company in Germany.<br />

We were once working<br />

at a customer’s site on a pub-<br />

Ming Zhang: lic holiday. As we were leav-<br />

Has friends in<br />

Cologne and looks ing the secured site in our<br />

forward to each Belgian hire car, we closed<br />

visit to the Rhine<br />

metropolis<br />

the gate ourselves, as agreed<br />

with the security people,’ recounts<br />

Pinney. The police<br />

were watching this by chance.<br />

And coincidentally, at that<br />

time, a Belgian terror group<br />

had threatened to sabotage<br />

German companies. ‘We<br />

were at the wrong place, at<br />

the wrong time. The policemen<br />

approached with weapons<br />

drawn. We had to get out<br />

of the car, prove our identity<br />

and wait for ages before being<br />

allowed to drive on. Naturally<br />

we were quite scared,’<br />

remembers Pinney. ‘That was<br />

the most exciting experience<br />

of all my stays abroad.’<br />

MOTION 03/08<br />

13


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TRADE FAIRS<br />

SCHLEIFRING Presence<br />

Strong performance: SCHLEIFRING<br />

trade fare booth at AMB<br />

The SCHLEIFRING Group at the regional trade<br />

fairs AMB and IMTS.<br />

lobal player KÖRBER SCHLEI F-<br />

G RING participates in all the major<br />

regional trade fairs in the world. At<br />

AMB and IMTS, the company demon-<br />

strated why it ranks among the leading<br />

international grinding machine manufacturers.<br />

At AMB, which was held in Stuttgart<br />

from 9 to 13 September 2008, the group<br />

presented innovative products and new<br />

developments in grind-ing technology.<br />

With more than 80,000 visitors (60 per<br />

cent up on last year), AMB is one of the<br />

most important trade fairs for manufacturing<br />

technology in Europe, after<br />

EMO. A fact also highlighted by the<br />

growing interest shown by visitors<br />

from Asia and Eastern Europe. In spite<br />

of the tough current economic climate,<br />

the SCHLEIFRING Group received excellent<br />

feedback. ‘Many positive discussions<br />

and enquiries – including<br />

after-fair business – refl ect the<br />

keen interest expressed in our<br />

machines,’ says head of marketing,<br />

Peter Lütjens.<br />

� Making an impact<br />

For the American continent, IMTS<br />

in Chicago is the equivalent of<br />

[1] [1]<br />

[2]<br />

MOTIONS & MORE<br />

AMB in Europe. The trade fair at-<br />

[1] Center of attention: An air-brushed<br />

tracted more than 92,000 visitors<br />

STUDER machine at IMTS<br />

in the middle of September 2008 [2] Motivated: The IMTS team looked<br />

after visitors from America<br />

– despite the continuing economic<br />

slump in the United States.<br />

Here, too, the SCHLEIFRING Group was in the spotlight; one example was a<br />

machine featuring an air-brushed design. The unusual look made an impact as<br />

the SCHLEIFRING booth was well attended throughout the fair.<br />

Further information on all trade fairs attended by SCHLEIFRING can be found at<br />

www.schleifring.net under the heading ‘News’.<br />

MOTION 03/08<br />

15


TOOLS & TECHNOLOGY<br />

CYLINDRICAL GRINDING<br />

Uniform Standards<br />

Tübingen tool manufacturer Walter AG relies on clearly-defi ned manufacturing processes<br />

at all their production sites – and on the STUDER cylindrical grinding machines.<br />

Fast delivery times are incredibly important<br />

in making special-purpose<br />

tools,,’ says Andreas Schmollinger, Global<br />

Production Manager for Walter AG.<br />

‘We only manage that by having internationally-standardized<br />

production.’<br />

Having clearly defi ned processes and<br />

using the same production machines<br />

such as the STUDER S31 or S40 at all six<br />

Walter AG production sites are the key.<br />

‘We manufacture standard tools for the<br />

STUDER machines at work for the Walter AG<br />

Three sites, one standard: The Walter AG manufactures tools in China, Italy and in the USA on cylindrical grinding machines by STUDER<br />

16 MOTION 03/08<br />

Renowned: Walter<br />

produces precision tools<br />

for the metal machining<br />

industry<br />

global market as well as high-tech tools in Germany. By contrast, we manufacture<br />

special-purpose tools and custom-built models for the international markets in the<br />

customer’s vicinity, meaning at our international sites,’ as Schmollinger explains.<br />

He looks after all the global production sites for the manufacturer of high-quality<br />

precision tools for the metal machining industry. He is in daily contact with the<br />

local production managers, be they in the USA, China or Italy. Together with them<br />

and the production chiefs in the German headquarters, he makes sure of uniform<br />

manufacturing conditions and product quality across the world. The result is that


all Walter AG production sites function<br />

in exactly the same way. ‘This guaran-<br />

tees the great fl exibility we need, associ-<br />

ated with those very speedy delivery<br />

times which the fast-growing markets<br />

demand of us,’ as Schmollinger explains<br />

the manufacturing strategy.<br />

� A successful concept<br />

The principle is that the key technologies<br />

and standards are developed in Tübin-<br />

gen, and then transferred to the produc-<br />

tion sites. In this way, if required a small<br />

site can be enlarged very quickly. ‘The<br />

Walter strategy of working all over the<br />

world with the same machines and relying<br />

on the global support of the process<br />

managers is absolutely logical, effi cient<br />

and cost-effective. This applies above<br />

all in respect of production processes<br />

and maintenance,’ says Jeffrey Lange,<br />

‘Machines by<br />

STUDER guarantee<br />

us flexibility and<br />

fast delivery times’<br />

Production Manager for Walter USA.<br />

This is particularly helpful in those<br />

places where there is a shortage of specialists.<br />

‘Levels of training and service<br />

vary from one country to the next, and<br />

this sometimes makes manufacturing<br />

very diffi cult. Standardization helps<br />

cushion these effects,’ as Jochen Baum-<br />

gartner, Production Manager for Walter<br />

in China is well aware.<br />

� STUDER quality<br />

Andreas Schmollinger,<br />

Walter AG<br />

Cylindrical grinders by STUDER are an<br />

important part of the Walter AG stan-<br />

dardization strategy. They are used all<br />

over the world for grinding tool holders,<br />

shafts, tapers and bores. Altogether,<br />

Walter has nine machines in use – one<br />

S31 apiece in the USA, China and Aus-<br />

Successful: Werner Schmid, STUDER Regional Sales Manager (left) and Andreas Schmollinger<br />

tria, two S40s each in Tübingen and Italy and one each S30 and S40 in the German<br />

factory in Niefern-Öschelbronn. ‘Since we have been working with the S40s in<br />

Tübingen and Italy, machining times have gone down by a further 10 per cent. We<br />

produce more reliably and more precisely,’ says Schmollinger. Having two machines<br />

instead of one, Walter is today more fl exible and has been able to cut processing<br />

times appreciably. And last but not least, STUDER has a good track record in customer<br />

care. Above all, their own service and advice teams are represented on the<br />

spot in all Walter’s production sites. That matches perfectly: ‘We are there, where<br />

our customers are, and that’s exactly the same with STUDER,’ says Schmollinger.<br />

‘Without a well-constructed global sales and<br />

service network with contacts on the spot, FURTHER INFORMATION<br />

we wouldn’t be so successful,’ adds Werner +++daniel.bangerter@studer.com<br />

Schmid, STUDER Regional Sales Manager. +++ info@walter-tools.com +++<br />

‘Communication in the local language and www.walter-tools.com +++<br />

fast reaction times are decisive factors for<br />

success – both for Walter and for us.’<br />

For the global market:<br />

STUDER gives<br />

Walter custom-built<br />

tools the right fi nish<br />

MOTION 03/08<br />

17


TOOLS & TECHNOLOGY<br />

CYLINDRICAL GRINDING<br />

Three Sites – Same Quality<br />

The automotive supplier ZF places global reliance on the cylindrical<br />

grinding competency of the SCHLEIFRING Group.<br />

Quality is decisive. Only those who<br />

produce faultless top quality products<br />

can hope to survive in global competition.<br />

The ZF concern provides ample<br />

evidence of this. Gear components,<br />

steering rods, steering nuts and other<br />

parts for automotive manufacture are<br />

the special preserve of this renowned<br />

automotive industry supplier. For production<br />

at its international sites, ZF relies<br />

in particular for key processes all<br />

over the world on cylindrical grinding<br />

machines by SCHAUDT, MIKROSA and<br />

STUDER. ‘Since we work everywhere<br />

with the same machines, we have great<br />

18 MOTION 03/08<br />

advantages regarding standardization and fl exibility. Apart from that, our produc-<br />

tion sites can exchange their technical knowledge of the equipment with each<br />

other. This improves the quality of the production processes and also leads to<br />

better machine availability,’ as Horst Kallfass, Manager of Production and Site<br />

Planning for ZF explains.<br />

� Friedrichshafen<br />

Advantage: The<br />

SCHLEIFRING Group<br />

machines score<br />

everywhere with<br />

best results<br />

In their parent factory in Friedrichshafen, ZF produces mainly gear components<br />

such as wheels, shafts and special parts of component manufacture for bus and<br />

truck gearboxes. These parts are ground on SCHAUDT cylindrical grinding machines.<br />

A total of 18 machines of very different types such as the CombiGrind hL,<br />

CombiGrind vM, ShaftGrind and variations of the Zeus range are in service with


ZF. ‘In many cases, the machines were<br />

confi gured specially for us. Only the<br />

CombiGrind vM are in service as standard<br />

versions, apart from some special<br />

components as required for our own<br />

site-specifi c delivery requirements,’<br />

Horst Kallfass goes on to explain. Completely<br />

new are both of the CombiGrind<br />

models vM and hL, which ZF is using to<br />

increase the manufacturing throughput.<br />

These two machine types are just being<br />

put into service. ‘We are having one or<br />

two teething troubles with the latest<br />

machines. However, all the signs are that<br />

following full acceptance of the machines,<br />

they will be bringing enormous<br />

relief in terms of manufacturing capacity,’<br />

as Kallfass continues. ‘We are expecting<br />

to see appreciable improvements<br />

in process safety and cycle times.’<br />

The machine operators benefi t from the<br />

new machines as well: they make for<br />

greater ease of operation, resetting and<br />

quality control. With the SCHAUDT ma-<br />

chines ZF can serve their customers<br />

faster, better and more fl exible.<br />

� Shanghai<br />

ZF Shanghai manufactures mainly hy-<br />

draulic steering units for the Chinese<br />

and Asiatic markets. These demand<br />

above all standard and mid-range prod-<br />

ucts, at the same time setting great<br />

emphasis on an excellent brand and<br />

premium quality. ‘We produce for the<br />

Chinese branches of General Motors,<br />

Shanghai Volkswagen, Ford and Mazda.<br />

In addition, we also supply certain steering<br />

components to ZF subsidiaries in<br />

Europe and South-East Asia,’ says Song<br />

Effective: The CombiGrind hL<br />

integrated into a manufacturing<br />

cell replaces four machines<br />

At the commissioning (left to right): Frank Ilg (representing<br />

Ilg & Sulzberger), Klaus Wulf (/Production Engineering<br />

ZF Friedrichshafen), Uli Baumann (SCHAUDT Key Account Manager ZF)<br />

Peichun, Managing Director of ZF Shanghai, ‘the market expects outstanding<br />

quality from us and quick deliveries at sensible prices. We can only do that by<br />

reducing our costs of production still further, making the production process even<br />

more effi cient and relying on standardization in mass production. To do this, we<br />

rely on the cylindrical grinding expertise of KÖRBER SCHLEIFRING.’ For example,<br />

ZF grinds the external diameters of rack shafts and pinions on MIKROSA and<br />

STUDER machines. There were two MIKROSA Kronos LX and a total of eight<br />

STUDER (S30, S36, S40) specially customized to ZF Shanghai requirements.<br />

‘STUDER machines offer absolute precision, are highly effi cient and are equipped<br />

with an automatic online maintenance and feedback system. That’s why they are<br />

ZF FRIEDRICHSHAFEN AG<br />

Die ZF Friedrichshafen AG is one of the world’s leading automotive suppliers<br />

in the drive and chassis engineering fi elds with around 60,000 staff, of which<br />

some 23,000 are employees abroad. ZF is consistently working to extend its<br />

global market presence and at the moment has 119 production companies in<br />

25 countries as well as six main development sites around the world. These<br />

are complemented by their own trading, sales and service companies and a<br />

global network covering 700 service stations. In this way, ZF offers contacts<br />

which are close to the customer at every level and in all areas.<br />

www.zf.com<br />

MOTION 03/08<br />

19


TOOLS & TECHNOLOGY<br />

fi rst choice for us,’ says Peichun. What<br />

he values in the MIKROSA machines is<br />

their high effi ciency, process stability<br />

and reliability: ‘Regarding precision re-<br />

liability, cylindricity and surface quality,<br />

the MIKROSA leaves every other com-<br />

parable machine standing.’ Further-<br />

more, ZF Shanghai uses the MIKROSA<br />

machines in key production locations.<br />

‘In this way, we guarantee stability and<br />

reliability for the whole of the process<br />

as well as the high quality required of<br />

our steering units. This naturally has a<br />

benefi cial effect on the satisfaction of<br />

our customers,’ says Song Peichun.<br />

� Schwäbisch Gmünd<br />

Electronic steering systems in vehicle<br />

construction are on the advance. ZF<br />

started manufacturing these systems<br />

in 2002. At their Schwäbisch Gmünd<br />

site ZF fabricates steering systems<br />

(ZFLS, a joint venture between the com-<br />

20 MOTION 03/08<br />

Shanghai: Gear<br />

wheels are ground<br />

on the MIKROSA<br />

Kronos LX<br />

panies ZF Friedrichshafen and Robert Bosch) both conventional and speed-dependent<br />

rack-and-pinion hydraulic steering as well as ball-and-nut power steering<br />

for commercial vehicles and electric steering for cars or hydraulic steering<br />

systems. The individual components of the steering systems include one that is<br />

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[1]<br />

[1] Hand in Hand: Together, ZFLS staff André Schiffel, Markus Sanwald and Jochen Stanzl (from the left) and STUDER Regional Sales Manager Werner Schmid<br />

(2nd from right) have just implemented high-speed grinding of APA steering nuts on the S12 [2] STUDER S12: The machine grinds the diameter and the bearing<br />

surface of the steering nut by means of angular plunging [3] Requirements for high-speed grinding on the S12: Precise linear motors, hydrostatic magneticallypretensioned<br />

guideways, which can be programmed, in 10-nanometer steps and cutting speeds of up to 140 m/s<br />

relatively new: the steering nut for an<br />

axle-parallel drive. At present, ZFLS is<br />

producing 2,000 units a day; in the future<br />

the annual production is planned<br />

to reach two million units. An essential<br />

step in the production of the steering<br />

nuts is the grinding process on a<br />

STUDER S12. ‘On this highly-accurate<br />

machine we grind the diameter of the<br />

components, and the adjoining fl at sur-<br />

faces,’ says Markus Sanwald, Produc-<br />

tion Manager at ZFLS. ‘For this we have<br />

to machine a length and a diameter pre-<br />

cisely and these are decisive for the<br />

following steps in the production proc-<br />

ess.’ As the newest of a total of 38<br />

[2]<br />

[3]<br />

STUDER machines at ZFLS ‘the S12 works not only extremely accurately but<br />

thanks to the conversion from conventional to HSG (high-speed grinding) with<br />

CBN grinding wheels it reduces the cycletimes appreciably. The S12 handles<br />

cutting speeds far in excess of 50 m/s,’ explains Jochen Stanzl, who is responsible<br />

for machining engineering at ZF in the Industrial Engineering sector. And<br />

there is still potential for the future, as the machine permits a maximum speed<br />

of 140 m/s. ‘The high-speed process is an enormous help to us in satisfying<br />

customer demand. In this respect, the S12 combines its high productivity with<br />

extreme reliability.’ In addition, the S12 is already equipped with a camera to read<br />

a special data code. In future, every ZFLS component is to be marked with these<br />

codes to guarantee the traceability of every single steering nut for ZFLS customers.<br />

This far-sighted Swiss concept is valued<br />

by ZFLS as much as the SCHLEIFRING ser-<br />

FURTHER INFORMATION<br />

vice itself, which is customer-oriented and +++ daniel.bangerter@<br />

makes a name for itself in terms of quality studer.com +++ irina. hafner@<br />

and speed – just like ZF as well.<br />

schaudt.com +++<br />

MOTION 03/08<br />

21


TOOLS & TECHNOLOGY<br />

SURFACE AND PROFILE GRINDING<br />

Machines for the World Market<br />

The new KÖRBER SCHLEIFRING factory in China has been in operation since<br />

August 2008. With its new premium grinding machines, such as the Redline S,<br />

its market successes have even spread beyond Asia.<br />

nting, located north-west of Shang-<br />

A hai, is one of the centers of the<br />

Chinese automotive industry. The Ger-<br />

man-Chinese joint venture, Shanghai<br />

Volkswagen, which has the largest share<br />

of the market for private cars in China,<br />

has its head offi ce here, and this is also<br />

the site of the new Koerber Schleifring<br />

Machinery (Shanghai) Co. Ltd. (KSMS)<br />

production plant. KÖRBER SCHLEIFRING<br />

has been manufacturing in China since<br />

2003. The new factory was needed because<br />

the capacity of the existing production<br />

plant was no longer suffi cient.<br />

KSMS now has 191 employees on a site<br />

of more than 11,000 m² and is producing<br />

approximately 200 machines a year for<br />

surface grinding, profi le grinding, cylin-<br />

drical grinding and tool grinding. Once<br />

the distribution network has been built<br />

up the company expects to supply more<br />

than 600 units a year. ‘We are producing<br />

for the Chinese market here, making<br />

products that are technically sophisticated<br />

and at a comparable level to those<br />

that we produce in Europe,’ explains Dr<br />

Ralf Kammermeier, CEO of KÖRBER<br />

SCHLEIFRING.<br />

� Redline S – BLOHM JUNG<br />

from China<br />

High import duties on products from<br />

abroad and the ‘local content’ that is<br />

required of importers, that is to say a<br />

fi xed proportion of locally manufactured<br />

parts in goods intended for the Chinese<br />

22 MOTION 03/08<br />

market, make it diffi cult for European companies to market their products in China.<br />

The solution is to make them there. This is what BLOHM JUNG has done. ‘We could<br />

not produce a mid-range product in Germany that was competitive in the Asian<br />

market, so we moved the manufacture of our Redline S surface grinding and profi<br />

le grinding machine to China,’ explains Torsten Runkowski, Head of Software and<br />

Electrical Design and the manager responsible for the Redline S project.<br />

The Redline S is based on the BLOHM Precimat, which is no longer made in Hamburg.<br />

Ninety per cent of its mechanical components and 100 per cent of its electrical<br />

and electronic components originate in China. Thus the control and all of the<br />

machine electronics of the Redline S have been developed in cooperation with<br />

Siemens. The full electrical package, i.e. the switch cabinet and the operator console,<br />

is now made in a Siemens factory in Beijing. This reduces the manufacturing<br />

Put through its<br />

paces: The Redline S<br />

during machine<br />

acceptance tests


New: The KÖRBER SCHLEIFRING factory in Shanghai Competitive: The controls and machine electronics for the Redline S are made in China<br />

costs of the Redline S by up to 40 per<br />

cent compared with production in Europe<br />

and makes the machine competitive<br />

in China as well. ‘We are currently optimizing<br />

the logistics. At present, all the<br />

Redline S machines for the European<br />

market are subject to a quality inspection<br />

in our parent factory in Hamburg. In order<br />

to avoid this in future, we are developing<br />

a Quality Assurance section in<br />

Anting and are training Chinese staff to<br />

become Quality Assurance experts,’<br />

says Runkowski.<br />

REDLINE S<br />

The latest Siemens control and drive<br />

technology: high-precision ball screw<br />

with digital drive<br />

Virtually maintenance-free linear<br />

guideways<br />

Variable speed AC grinding drive, 4.5<br />

kW at 1,500 rpm<br />

‘BLOHM eco’ control concept: menudriven<br />

operation via TFT color display<br />

Confi gurable workshop-compatible<br />

programming and dressing cycles<br />

Manual or automatic grinding infeed<br />

can be selected<br />

� eco and easy Touch<br />

KSMS offers two versions of the Redline S for one-off and series production, the<br />

eco and the easy Touch. The Eco version is a basic surface grinding machine. Its<br />

operating principle is so simple that a machine operator can be trained to use it<br />

in a few hours. The Redline S easy Touch offered by KSMS is a surface and profi<br />

le grinding machine with standardized functionality. ‘In the development phase,<br />

we spoke to sales managers from Europe, the USA and Asia to establish the<br />

“essential functionalities” of the machine. Every superfl uous detail was eliminated,’<br />

says Torsten Runkowski. Standardization of the grinding functions has<br />

reduced the depth of nesting compared with other surface and profi le grinding<br />

machines. The operating concept of the easy Touch is thus extremely simple and<br />

can be mastered within a very short time. A menu-based control with clear illustrations<br />

simplifi es operation. However, the machine can be quickly and easily<br />

fi tted with additional equipment when needed as the options required for this<br />

are accessible.<br />

� Enormous demand<br />

Standardization of machines has considerable advantages: it greatly reduces the<br />

costs of manufacture, inventory and logistics and makes the Redline S a cost-effective<br />

quality product. ‘Our customers receive proven BLOHM JUNG quality at<br />

an excellent price that also allows us to be competitive in the Asian market,’ says<br />

Torsten Runkowski. Dr Kammermeier confi rms that the new machine from China,<br />

particularly the easy Touch version, is a defi nite success in Europe. ‘After it became<br />

known that we were in production in China there was an enormous demand for the<br />

Redline S in both Germany and Switzerland. We were very surprised at this. But we<br />

can also sell the Redline S in Europe with a clear<br />

conscience. “Quality made by SCHLEIFRING” is FURTHER INFORMATION<br />

equally true whether we manufacture the ma- +++ torsten.runkowski@<br />

chines in Germany or in China.’<br />

blohmjung.com +++<br />

MOTION 03/08<br />

23


TOOLS & TECHNOLOGY<br />

SURFACE AND PROFILE GRINDING<br />

Specialties from the Black Forest<br />

Proximity to the customer is<br />

crucial to the success of the<br />

HÄRTER Group.<br />

The German province of Baden-<br />

Württemberg is known for its<br />

healthy economy and the notable success<br />

of its small and medium-sized enterprises.<br />

Quite often small family businesses<br />

that started here develop into<br />

well-known groups of companies with<br />

global operations. One of these is the<br />

HÄRTER Group. This family company,<br />

which is a player on the international<br />

stage, has its headquarters in<br />

Königsbach-Stein at the northern edge<br />

of the Black Forest. It is one of the leading<br />

suppliers of punches, stampings<br />

and metal/plastic components for the<br />

telecommunications and automotive<br />

industries as well as many others. The<br />

company specializes in complete customized<br />

solutions from a single supplier<br />

and is one of the technological<br />

HÄRTER GMBH<br />

Founded in 1964, Härter GmbH is now<br />

the leading global supplier of high-per-<br />

formance multi-stage operation dies,<br />

precision stampings, precision injection<br />

moldings and assemblies. The family-<br />

run fi rm employs about 1,700 people<br />

throughout the world.<br />

24 MOTION 03/08<br />

Reliable: HÄRTER relies on high<br />

quality at all its sites<br />

leaders in its fi eld. `Our products and services cover the whole of the value creation<br />

chain, ranging from product development through tool and die making and<br />

the production of prototypes and test runs to the cost-effective series production<br />

of stampings and metal/plastic components,‘ explains CEO Martin Härter.<br />

� International network<br />

These days HÄRTER‘s international customers generate their ultimate consumers<br />

in the local markets throughout the world. ‘Therefore, so that we could meet the<br />

requirements of our customers on an individual basis, we had to be on the spot<br />

in the critical markets and in recent years we have consistently built up our network<br />

of international representatives and production facilities,‘ explains Wolfgang<br />

Härter, who founded the fi rm. Over time, the HÄRTER Group has set up factories<br />

in the growth markets of the USA, Poland and China.


Leaders in technology: The HÄRTER Group uses BLOHM JUNG machines to<br />

manufacture individual complete solutions for its customers<br />

To do this, HÄRTER had to adapt to the<br />

different mentalities of the countries<br />

concerned. ‘Logistics is sometimes<br />

harder work, and Quality Assurance<br />

requires greater attention from the parent<br />

company,‘ reports Rolf Morlock,<br />

Head of the Grinding department at<br />

HÄRTER. The company guards against<br />

the loss of know-how by building up<br />

core competencies at its headquarters.<br />

The international production facilities,<br />

particularly those in Asia and Eastern<br />

Europe, are used for cost-effective series<br />

production. ‘This trend may still<br />

intensify,‘ explains Morlock.<br />

� Shorter development cycles<br />

‚In the telecommunications industry in<br />

particular, development cycles are get-<br />

ting shorter and shorter, needing even<br />

faster response times from the tool-<br />

maker,‘ says Morlock. Modifi cations<br />

are likely to be made right up to almost<br />

the start of a series. This means that<br />

on the manufacturing side we need<br />

fl exible machine designs that can ac-<br />

commodate these changes in the re-<br />

quired quality at short notice. JUNG<br />

profi le grinding machines are excellent<br />

as they provide this fl exibility. They can<br />

be set up quickly and<br />

are easy to operate.<br />

For this reason, HÄR-<br />

TER relies on JUNG<br />

machines wherever it<br />

is in the world, and<br />

has been doing so for<br />

more than 40 years.<br />

� Strategic partnership<br />

Series production:<br />

HÄRTER and BLOHM<br />

JUNG have been working<br />

together since 1967<br />

As early as 1967, BLOHM JUNG delivered the fi rst profi le grinding machine. Since<br />

then, the two companies have worked together in full confi dence. In the mid-90s,<br />

HÄRTER purchased the fi rst fully-CNC grinding center. Today, HÄRTER has more<br />

than 25 JUNG profi le grinding machines in use throughout the world. ‘We have<br />

had nothing but good experiences to date with our worldwide use of JUNG<br />

machines,‘ explains grinding expert Morlock. ‚The different factories keep in<br />

close contact and exchange their experience of the grinding processes and the<br />

characteristics of the machines.‘<br />

HÄRTER also gains from the international presence of the SCHLEIFRING Group.<br />

Matthias Hußlik, Area Sales Manager at BLOHM JUNG and the person whom<br />

HÄRTER deals with, explains: ‘The HÄRTER Group has expanded into exactly<br />

the same world locations as the SCHLEIFRING Group. Our sister companies,<br />

United Grinding Technologies in the US and KÖRBER SCHLEIFRING China, are<br />

directly on site for them and can offer them rapid comprehensive service. In<br />

Eastern Europe too, Poland for example, they have access to our regional sales<br />

and service technicians.‘ The two companies<br />

have thus become reliable partners<br />

FURTHER INFORMATION<br />

for each other. With its grinding machines, +++ www.blohmjung.com +++<br />

BLOHM JUNG guarantees the quality and matthias.husslik@blohmjung.com<br />

know-how of HÄRTER tools.<br />

+++ www.haerter.de<br />

MOTION 03/08<br />

25


TOOLS & TECHNOLOGY<br />

SURFACE AND PROFILE GRINDING<br />

Absolutely First Choice<br />

Global production a standard: A<br />

Siemens Power Generation gas<br />

turbine<br />

Wherever in the world Siemens Energy is producing gas turbines, including its new factory in<br />

Shanghai, the company relies on quality grinding machines from MÄGERLE.<br />

t makes no difference whether the fac-<br />

Itory is in Berlin, Finspång, Hamilton or<br />

Shanghai; in every Siemens Energy factory<br />

you are impressed by the massive<br />

MÄGERLE Grinding Centers. Siemens<br />

swears by the grinding machines made<br />

by KÖRBER SCHLEIFRING’s subsidiary<br />

from Fehraltorf, near Zurich. They are<br />

Teamwork by Siemens and<br />

MÄGERLE: Tom Stenger<br />

(right) and Steven Hughes<br />

work hand in hand<br />

26 MOTION 03/08<br />

used for the high-precision machining of guide vanes, blades and the Hirth gears<br />

on the rotor disks and hollow shafts of gas turbines. In Shanghai, they are part of<br />

the most modern turbine blade manufacturing plant in the world.<br />

� One-stop shop<br />

In the summer of 2005, Siemens made a start on the planning and con-<br />

struction of the new Chinese factory, on a former football pitch. Siemens<br />

is well established as a supplier of turnkey power stations in China and<br />

has its production plants in the Middle Kingdom because China is increasingly<br />

requiring ‘local content’ from importers, namely an increasing<br />

proportion of locally produced components. Tom Stenger, Division<br />

Manager Factory & Technology at Siemens Energy, is responsible for<br />

the planning, building and operation of the new factory in Shanghai.<br />

‘Here in Shanghai, we have brought all our manufacturing processes<br />

under one roof. This constitutes a one-stop shop: the components have<br />

to stay in the workshop during the entire value creation process,’ he<br />

explains. ‘Since we cannot produce things any faster in China than we<br />

do in Europe, we can only design the throughput time of an expensive<br />

component to be as short as possible by optimizing the material fl ow<br />

and using outstanding logistics processes.’<br />

� Customized solutions for the most demanding applications<br />

These components place extremely high demands on the manufac-<br />

turing process: they are unusually large and heavy, they have to<br />

withstand extreme thermal and mechanical stresses and in addition


they must be produced with the highest<br />

precision. Only specially developed<br />

grinding machines can enable us to<br />

meet these challenges. ‘For these reasons<br />

we use MÄGERLE grinding machines<br />

almost exclusively in all our<br />

factories worldwide. Every individual<br />

machine is specially adapted for the<br />

production job concerned and is made<br />

to our specifi cations,’ explains Stenger.<br />

During the 90s, MÄGERLE was already<br />

developing an in-house design for such<br />

jobs: ‘We use standardized compo-<br />

nents and then we modify them to meet<br />

the particular customer’s specifi cation<br />

and tailor the machine to the special<br />

application. Thus every MÄGERLE ma-<br />

chine is a special solution,’ explains<br />

production manager Martin Preisig.<br />

Tom Stenger confi rms this. ‘The ma-<br />

chines that we use are rarely identical<br />

with ones that have already been supplied<br />

to us. Over and over again, we<br />

and MÄGERLE use our operational experience<br />

to make the grinding machines<br />

even faster, more accurate and<br />

more reliable.’ Every new machine<br />

therefore always represents an improvement<br />

in performance. The machine<br />

controls of the modern grinding<br />

centers are responsible for more and<br />

more functions. MÄGERLE machines<br />

are already integrated into the Siemens IT network and have an online connection<br />

to MÄGERLE Service. They are increasingly becoming a fi xed component<br />

of the digital factory,’ explains Tom Stenger. Running alongside this, there is a<br />

growing requirement for qualifi ed personnel to operate, program and maintain<br />

the plant. Intensive training of machine operators and process engineers in the<br />

MÄGERLE production factory and in the Siemens production department where<br />

the machines are to be used is consequently an important building block in the<br />

staff qualifi cation process. Siemens uses the same production systems through-<br />

out the world and this provides crucial advantages: Knowledge and skills are<br />

transferred with ease as people can relate what is new to knowledge they already<br />

have. ‘The production risks are considerably reduced and our own specialists<br />

can optimize the Siemens Manufacturing Network within the context of “sharing<br />

best practice”,’ says Tom Stenger.<br />

� The logistics challenge<br />

For Siemens, working in collaboration with MÄGERLE means a high degree of<br />

planning security. When a new machine is completed and assembled in the MÄGER-<br />

LE factory for pre-acceptance, it already has to meet the high specifi cations required<br />

of it. Dismantling and packing it after this and the logistics processes to the respec-<br />

tive Siemens factory are also problem-free. Experienced technicians assemble the<br />

grinding centers on site, commission them and prepare everything for the intensive<br />

fi nal acceptance test. ‘All the important machine parameters, plus the safety of the<br />

new work post, are thoroughly tested. We do not do this without the close involvement<br />

of MÄGERLE,’ says Tom Stenger. ‘These jobs represent real challenges for<br />

our designers and fi tters,’ says MÄGERLE man Steven Hughes, ‘but over time we<br />

have developed an expertise in this fi eld that has helped us to hold a unique selling<br />

position for these special grinding solutions.’<br />

Without doubt this is the reason, too, that MÄGERLE machines are not necessarily<br />

placed in the low-price segment when compared with the competition. Yet Siemens<br />

deliberately opts f or ‘Made in Switzerland’ quality. ‘For us, good machine availability<br />

and reliability in production with reproducible high quality are key criteria for<br />

our purchasing decisions. We assess the long-term accuracy of the machines. Our<br />

calculations cover the whole of a machine’s<br />

life cycle. On that basis, FURTHER INFORMATION<br />

MÄGERLE is our undisputed fi rst +++ tom.stenger@siemens.com +++<br />

choice,’ says Tom Stenger.<br />

Production at Siemens’ Shanghai plant: MÄGERLE machines provide<br />

the necessary planning reliability and process stability<br />

roland.ruetti@maegerle.com +++<br />

MOTION 03/08<br />

27


MOTIONS & MORE<br />

PORTRAIT<br />

Across the World Under Pedal Power<br />

Voyage of discovery:<br />

Fully laden and<br />

motivated Martin<br />

Habegger travels round<br />

the world<br />

Cosmopolitan SCHLEIFRING employee Martin<br />

Habegger loves experiencing life in other countries.<br />

He likes to get on his bicycle to visit them.<br />

hen he was 18 years old, Martin<br />

WHabegger watched a television<br />

program that gave him itchy feet: ‘A<br />

documentary about Tierra del Fuego<br />

made such a big impression on me that<br />

I decided then and there that I would<br />

travelto the southern tip of Patagonia<br />

one day,’ reports Martin Habegger, Product<br />

Manager for cylindrical grinding<br />

machines at KÖRBER SCHLEIFRING in<br />

Shanghai. That was in 1985. At the time,<br />

the Swiss national could not guess that<br />

his plan would one day lead to a seven-<br />

28 MOTION 03/08<br />

month cycling adventure. Today, over 20 years later, the 41-year-old is a well-traveled<br />

man. Since that evening in front of the TV, Martin Habegger has spent all his holidays<br />

abroad. He concludes, ‘Life in other cultures is varied and informative.’<br />

� A dream come true<br />

Almost there:<br />

Martin Habegger<br />

at the southern tip<br />

of Patagonia<br />

He should know – the list of countries and continents that Martin Habegger has<br />

already visited is long and includes New Zealand and Australia, South America<br />

and Alaska, South Africa and Europe. ‘All my trips have been exciting and unbelievably<br />

enlightening,’ says the friendly cyclist. ‘I have got to know a lot of people<br />

all over the world. What impressed me the most were the different ways of think-


ing and perceiving things, the different<br />

eating habits, religions, morals and attitudes<br />

towards life.’ One thing that<br />

makes this globetrotter a bit different is<br />

the fact that he gets his insights into the<br />

different cultures from astride his bicycle.<br />

He gives a plausible-sounding reason:<br />

‘If you travel by plane or car, you<br />

shoot past the beautiful sights and special<br />

features of other countries. A bicycle<br />

doesn’t go too fast. You are right in the<br />

middle of the countryside and can decide<br />

for yourself at any time whether<br />

you want to go left or right.’<br />

An outgoing and inquisitive nature is<br />

as much a part of such trips as a thirst<br />

for adventure. In 2002, Martin Habegger<br />

began his longest trip to date. He took<br />

time off work and cycled through Spain,<br />

Cuba and South America. He covered<br />

more than 7,000 kilometers under pedal<br />

power. And at the end of it he fulfi lled<br />

his childhood ambition and reached the<br />

town of Ushuaia at the southern tip of<br />

Argentina.<br />

� Life in China<br />

On all these trips, Martin Habegger<br />

traveled as a private individual. In talking<br />

to people, he realized that he would like<br />

to settle for a longer period of time in<br />

another country for work. In 2006, the<br />

time was ripe. After eleven years at<br />

STUDER in Switzerland, Martin Habeg-<br />

ger moved to China. The mechanical<br />

engineer has been responsible for prod-<br />

uct portfolio, grinding applications,<br />

know-how transfer and sales support in<br />

Shanghai ever since.<br />

The fi rst few months in his new home meant a major adjustment. ‘The metropo-<br />

lis of Shanghai with its population of18 million did not offer the calm, restful<br />

places and opportunities for exercise in the countryside that I was used to from<br />

Switzerland. At the beginning, the diffi cult Chinese language also made it harder<br />

for me to make contact with local people and limited my cultural experience,’<br />

reports Mr Habegger, who feels totally at ease there now. The experiences from<br />

his travels helped a lot when he arrived in China. ‘I know that language barriers,<br />

unfamiliar food, unfamiliar climate and people with different ways of thinking<br />

Onwards: 7,000<br />

kilometers by bicycle<br />

from Switzerland to<br />

Tierra del Fuego<br />

Positive attitude: Martin Habegger<br />

enjoys meeting people in other countries<br />

MOTION 03/08<br />

29


MOTIONS & MORE<br />

present daily challenges. So it is all the<br />

more important to approach integration<br />

with an open mind and a positive attitude<br />

towards one’s host country.’ Martin<br />

Habegger and his partner have now<br />

settled in well in China. And who would<br />

have thought that he would become so<br />

fond of the language? ‘After the initial<br />

diffi culties, learning Chinese is now one<br />

of my greatest hobbies.’ He does not<br />

suffer from homesickness, saying, ‘Of<br />

course, there are moments when I miss<br />

my family and friends, but I would not<br />

describe this as homesickness. What I<br />

miss particularly are outdoor sports in<br />

the countryside and of course skiing.’<br />

� Unforgettable moments<br />

So what things have left the greatest<br />

mark on the globetrotter? Those are the<br />

Along for the ride: Martin Habegger’s trips<br />

take him through breathtaking landscapes<br />

unforgettable experiences, for example<br />

the time when he was exhausted and<br />

caught in the pouring rain in Chile and a<br />

ship’s captain invited him to a meal on<br />

his ship and gave him food for his onward<br />

journey. And the time when he was<br />

invited by Argentinean border guards to<br />

eat with them and spend the night at<br />

30 MOTION 03/08<br />

Unforgettable: Close encounters<br />

with impressive natural phenomena<br />

their border post. ‘And you could also see how globalization has reached the furthest<br />

corners of the earth. You could buy a Coca-Cola or a Magnum ice cream in<br />

the smallest villages in the Philippines and in the poorest regions of Cuba.’ In Chile,<br />

Mr Habegger went to a village where the inhabitants told him they had never been<br />

outside the village. There were only three telephones, but – thanks to Bill Gates –<br />

unlimited Internet access.<br />

‘I have come to realize what a privilege it is to travel, to live in other countries and<br />

always to be able to return home to Switzerland. I think I have become more open


and more tolerant towards my fellow human<br />

beings.’ In answer to the question,<br />

which countries he would like to live in<br />

one day, he names several: ‘Spain, because<br />

it is one of my favorite countries.<br />

Canada, because of its vast unspoiled<br />

landscape. France, so I can fi nally learn<br />

French and enjoy a glass of red wine. And<br />

India, especially because of the fi ne curries,’<br />

says Mr Habegger with a laugh.<br />

� The next trip<br />

But wherever the couple end up traveling<br />

to in future, they have their next project<br />

lined up for the end of 2009. This will be<br />

a return trip from Shanghai to Switzerland<br />

– by bike, of course. ‘We already have a<br />

rough route drawn up,’ says Mr Habegger<br />

looking forward to the trip. You can fi nd<br />

more information about Martin Habegger’s<br />

return trip and experiences on the<br />

Internet.<br />

www.fondue-radler.com<br />

Encounter: Submerging<br />

oneself in other cultures<br />

Good night: A makeshift camp on the<br />

road to Tierra del Fuego<br />

Routine: Martin Habegger during a<br />

presentation with colleagues in Shanghai


TOOLS & TECHNOLOGY<br />

TOOL GRINDING<br />

Think Global – Act Local<br />

Tool grinding machine manufacturers EWAG and WALTER are making the<br />

most of their joint sales and service structure and are looking after their global<br />

customers with competent staff on site.<br />

We speak the same language as<br />

our customers, we are always<br />

close by and are able to react quickly<br />

and fl exibly,’ this is how EWAG sales<br />

manager Walter Poiss sums up the ad-<br />

vantages of their joint sales and service<br />

structure. Walter Maschinenbau GmbH<br />

has had subsidiaries on all continents<br />

for some time:<br />

32 MOTION 03/08<br />

Without a hitch: The<br />

collaboration between<br />

WALTER and EWAG ensures<br />

perfectly running machines<br />

In 1967, the fi rst subsidiary was opened in Austria; in 1981, Walter Grinders USA<br />

was started (now known as United Grinding); this was followed in 1995 by the<br />

launch of WALTER Kurim in the Czech Republic; one year later, the Chinese subsidiary<br />

was opened; Singapore followed in 1999 and WALTER Japan in 2003.<br />

These days, WALTER is supporting fi ve competence centers and distributorships<br />

in 14 countries and also has its own staff in 30 countries. Since merging with


KÖRBER SCHLEIFRING, the world leader<br />

in tool grinding is making the most<br />

of the synergies with sister company<br />

EWAG. Both companies work closely<br />

together not just on purchasing and<br />

research and development but also on<br />

direct customer service.<br />

‘The majority of our customers are<br />

global players. In order to be able to<br />

meet their needs in the best possible<br />

way, we have local subsidiaries and<br />

agencies all over the world. Previously,<br />

SCHLEIFRING customers had two different<br />

contacts, now they have just one<br />

and they benefi t from a complete tool<br />

grinding range,’ explains Michael A.<br />

Haas, sales director of WALTER.<br />

� Example Eastern Europe<br />

WALTER and EWAG are managing their<br />

Eastern European sales and service op-<br />

‘We depend on a<br />

competent and<br />

reliable partner’<br />

Mladen Mlinaric, Managing<br />

Director of TM d.o.o.<br />

erations from the SCHLEIFRING Com-<br />

petence Center based at Walter s.r.o. in<br />

Kurim, Czech Republic. Both companies<br />

are utilizing a building in the grounds<br />

of the Czech WALTER factory which is<br />

equipped with a wide range of machinery<br />

for training and demonstration purposes.<br />

From this site, WALTER and<br />

EWAG customers based in the most<br />

important Eastern European markets of<br />

Russia, Poland, Slovenia and the Czech<br />

Republic are supported in all aspects of<br />

their specifi c grinding applications and<br />

service by native speakers. ‘We have<br />

only been working with EWAG for one<br />

year but we already appreciate the excellent<br />

service of their friendly and competent<br />

staff,’ reckons Danijel Radek,<br />

commercial manager of EWAG customer<br />

TM d.o.o. in Croatia.<br />

Full of praise: In Croatia, customers such as TM d.o.o. regard EWAG<br />

as a reliable partner<br />

For more than twenty years, the Croatian company has<br />

been manufacturing standard and customer-specifi c<br />

specialty tools made from carbide as well as tools<br />

with PCD and PCB cutting edges for drilling, turn-<br />

ing, milling and broaching. They have also been<br />

using an EWAMATIC LINE for the processing<br />

of PCD tools for a year now. ‘The new<br />

EWAG machine is replacing two older<br />

grinding machines. We are<br />

now grinding 70 per cent<br />

faster than before and our<br />

machine operators are not<br />

only praising its precision<br />

Perfectly designed:<br />

Competent advice is the basis for<br />

perfect conditions during tool<br />

production


TOOLS & TECHNOLOGY<br />

and reliability but also its ease of han-<br />

dling,’ says Radek. ‘Synergies arise not<br />

only from customer service but also<br />

from day-to-day work,’ explains Michael<br />

A. Haas. EWAG and WALTER also work<br />

‘Körber Schleifring<br />

responds to customer<br />

requirements<br />

without delay’<br />

together at customer events and trade<br />

fairs. Both SCHLEIFRING companies<br />

show a joint presence on a local, na-<br />

tional and international level, with joint<br />

exhibition booths, for example.<br />

� Competent service<br />

For some years now, well-known global<br />

companies have been establishing<br />

themselves in Brazil, one of the up-and-<br />

34 MOTION 03/08<br />

Michael A. Haas,<br />

Sales Director of WALTER<br />

Highest precision:<br />

Not just for tool<br />

production but<br />

also for service<br />

locations. EWAG and WALTER are thus<br />

offering their customers all over the<br />

world a total package of fi rst-class<br />

machines and competent service.<br />

Hand in hand: The team from EWAG/WALTER Brazil at a local trade fair<br />

coming BRIC states – BRIC stands for Brazil, Russia,<br />

India and China. As a result, local demand for<br />

standard and specialty tools is high. The local<br />

WALTER/EWAG team does not just consist of nine<br />

experienced staff. ‘In order to respond to customers’<br />

requirements quickly and without delay,<br />

KÖRBER SCHLEIFRING has opened a large spare<br />

parts center in Brazil. No other manufacturer of<br />

tool grinding machines offers this unique service,’<br />

emphasizes Michael A. Haas.<br />

On account of the spare parts center, managing<br />

director of SCHLEIFRING Brazil Antonio Dib and<br />

his highly qualifi ed team of sales staff, application<br />

engineers and service engineers are able to re-<br />

spond quickly and fl exibly to customer demands.<br />

‘Everyone here speaks a minimum of two languages.<br />

This means that while we are able to communicate<br />

with the customer in his own language,<br />

we are also able to communicate with our head<br />

offi ce in German,’ says Antonio Dib, explaining<br />

the advantages. The staff are not just skilled in<br />

languages – they also have extensive knowledge<br />

of the tool grinding industry and are constantly<br />

expanding their knowledge through regular train-<br />

ing courses. Incidentally, this holds true for all<br />

FURTHER INFORMATION<br />

+++ christoph.ehrler@walter-machines.de<br />

+++ regula.liniger@ewag.com +++


Meister Abrasives<br />

Make A Quality Decision International<br />

Meister Abrasives AG, Switzerland · www.meister-abrasives.com


MOTIONS & MORE<br />

INTERVIEW<br />

Products You Can Trust<br />

Consistent: The maintenance<br />

of SCHLEIFRING machines<br />

follows a set standard<br />

Adrian Stalder, Joint Managing Director of SERVICE,<br />

answers MOTION’s questions about globalized markets.<br />

lients expect local service, wherever<br />

Cthey are in the world. The specialists<br />

from SCHLEIFRING SERVICE are always<br />

on the spot.<br />

Mr Stalder, what do clients expect from<br />

the SERVICE team these days?<br />

Clients expect all their after-sales needs<br />

to be met. They want us to handle everything<br />

that enhances the availability<br />

and prolongs the lifespan of their grin-<br />

36 MOTION 03/08<br />

ding machines. They want everything from one source, in top quality and at a fair<br />

price: helplines, spare and replacement parts, on-site service and reconditioning.<br />

Most clients’ maintenance departments focus on fi rst-level servicing and they<br />

expect us to provide the rest.<br />

So SCHLEIFRING SERVICE responds by offering appropriate services?<br />

That’s right. Our clients’ requirements mean that we need to have a high-perfor-<br />

mance organization that is close to our clients. Our SERVICE system provides this.


Adrian Stalder is Joint Managing<br />

Director of SCHLEIFRING SERVICE<br />

alongside Dr Dirk Stegelmeyer<br />

We systematically expand our network<br />

in such a way that we are constantly<br />

improving our service to our clients.<br />

One example: Ten years ago, only 20<br />

per cent of our technicians lived near<br />

our clients. Today, this fi gure is 70 per<br />

cent. And customer loyalty is becoming<br />

stronger. In our key markets in Western<br />

Europe, alone we are on the spot with<br />

around 30 helplines and 200 service<br />

technicians.<br />

The quality of your service is as high<br />

in the rest of the world as it is in Germany<br />

and Switzerland. How do you<br />

manage that?<br />

Client expectations do not differ much<br />

around the world. So, as far as possible,<br />

we work to the same high standards throughout the organization. We must not<br />

be weaker in Asia than in Central Europe or the USA. This is why the SCHLEIFRING<br />

Group has for years been investing heavily in setting up and expanding its competence<br />

centers. Incidentally, the customer service managers in the USA and<br />

China are on an equal footing with the Europeans in our SERVICE management<br />

team. This means that we learn from everyone.<br />

What does SERVICE mean in an age of globalization?<br />

Among other things, SERVICE is a performance promise, like ‘Made by…’ or ‘Designed<br />

by…’ for high-quality products. Clients trust good brands and strong organizations.<br />

So we benefi t from the advantages of the corporate group. The individual<br />

companies within the SCHLEIFRING Group were previously all small and<br />

medium-sized grinding machine manufacturers. As such, they would not now be<br />

in a position to operate really successfully at international level. But together, we<br />

can develop competences even in far-off markets and provide good customer<br />

advice and all-round service.<br />

In smaller markets, the volume of business does not warrant a separate competence<br />

center. How do you provide advice and service to clients in these markets?<br />

We work with the local sales and service partners of the SCHLEIFRING Group.<br />

They provide second-level service locally through all-round service technicians.<br />

They receive support from their nearest competence center. This form of collaboration<br />

has proved very successful.<br />

What does preventive maintenance cover?<br />

Many of our clients ask us to carry out preventive maintenance on all machines<br />

supplied by the SCHLEIFRING Group. The machines simply run better and for<br />

longer with systematic maintenance and inspections. Prevention is much easier,<br />

cheaper and less stressful than emergency repairs. My car can manage 200,000<br />

km without any problem because it is serviced regularly by an authorized garage.<br />

We carry out thousands of maintenance services and inspections every year. This<br />

considerably reduces the risk of unplanned downtime and expensive consequential<br />

losses. It means that we are able to fulfi ll our ‘We care for you!’ claim better<br />

than ever before!<br />

[1] [2] [3]<br />

[1] Top support: Machines are commissioned on the client’s premises by qualified SCHLEIFRING SERVICE employees [2] Systematic: Regular maintenance minimizes the<br />

risk of unplanned downtime [3] Perfect fit: Original parts ensure the SCHLEIFRING machines maintain their high levels of precision<br />

MOTION 03/08<br />

37


MARKETS & TRENDS<br />

THE ENVIRONMENT<br />

A Global Concern<br />

Worth protecting: Forests<br />

are important for the<br />

positive CO 2 balance in<br />

the atmosphere<br />

Climate change is forcing every company around the globe to rethink its approach.<br />

Innovation is needed so that in future our substantial economic output can be achieved<br />

with as little energy input as possible.<br />

or many business organizations<br />

Faround the world, sustainability, energy<br />

effi ciency and climate protection<br />

represent one of the greatest challenges<br />

of the 21st century. Managers who do<br />

not prepare their companies for the consequences<br />

of climate change will no<br />

longer be at the top of their industry in<br />

ten or, at the latest, 20 years’ time. This<br />

is the fi nding of a recent survey of over<br />

4,000 companies from different industries,<br />

conducted by TNS Infratest on<br />

behalf of Commerzbank. It means that<br />

many of these companies are feeling<br />

insecure and are questioning whether<br />

their organizations are in a position to<br />

cope with the requirements of climate<br />

change. The situation in the construction<br />

and automotive industries, in agriculture<br />

and in mechanical engineering is entirely<br />

different. According to the survey,<br />

38 MOTION 03/08<br />

these industries believe that they are in a relatively strong starting position because<br />

they are already benefi ting from climate protection measures and the resultant<br />

boost in demand and innovation.<br />

� New products<br />

Of the mechanical engineering companies surveyed, nearly half justify their response<br />

with the fact that many of them have been tackling the consequences of<br />

climate change for a long time and are therefore developing marketable solutions<br />

that are helping to slow down climate change. New environmentally friendly products<br />

are being developed in company research laboratories and in partnership with<br />

academic institutions.<br />

Conservation has even found its way into production itself. Modern grinding machines<br />

are fully encased, thereby reducing their burden on the immediate surroundings.<br />

They have highly effective protective mechanisms that catch oil and emulsion mist.<br />

These protect the machine operators and, at the same time, the collected material<br />

can be recycled within the system. ‘Universities and research institutes are working<br />

on improving the ecological balance of the grinding process,’ says Dr Heinrich Mushardt,<br />

who is in charge of research and development at KÖRBER SCHLEIFRING. ‘In


some cases, the development of new cooling<br />

lubricants is also opening up some<br />

very interesting possibilities.’ For instance,<br />

the University of Braunschweig’s<br />

Institute for Machine Tools and Production<br />

Technology is testing various waterbased<br />

alternatives – including some to<br />

which polymers and glycerin have been<br />

added – on machines supplied by the<br />

SCHLEIFRING Group. The cooling lubricants<br />

are practically resistant to germs<br />

and therefore pose no risk to human<br />

health. Also, the rate of metal removal with<br />

the new coolants can sometimes be much<br />

higher, depending on the application.<br />

Environmental aspects and energy effi<br />

ciency are also setting standards for<br />

the production and operation of machine<br />

tools. However, the products<br />

manufactured with the help of the machines<br />

offer a more effective lever for<br />

reducing the burden on the climate. In<br />

automotive construction, the weight of<br />

a vehicle and the effi ciency of its engine<br />

are key factors in reducing energy consumption.<br />

‘We provide innovative tech-<br />

[1] [2]<br />

[3] [4]<br />

nology for the production of lighter components and our grinding machines are<br />

becoming increasingly precise and effi cient,’ explains Dr Mushardt. The valuable<br />

contribution made by modern injection technology towards lowering emissions<br />

is based in part on pumps and injectors with their precision-ground parts.<br />

� A common task<br />

Environmental requirements are set to become more exacting in future. Climate<br />

protection is described by experts as one of the megatrends of the 21st century,<br />

since it is not restricted to national boundaries. And this in turn will push the further<br />

development of machine tools, and grinding technology in particular. Innovative<br />

technology is helping to stem the effects of climate change – a global task that<br />

needs to be tackled at international level by a large number of different sectors,<br />

including government, industry and science. Action by individual countries would<br />

have only limited chances of success. This is why the member states of the European<br />

Union have drawn up an Energy Action Plan, setting themselves a binding<br />

target for renewables of 20 per cent of total energy consumption within the EU by<br />

2020. One of the main instruments for implementing the aims is the promotion of<br />

new technologies. In this, the EU is assuming a pioneering role.<br />

On other continents too, industry and government are aware of the increasing<br />

importance of climate protection and environmental conservation. There is a growing<br />

awareness of these issues in emerging nations like China. According to a study<br />

by Deutsche Bank Research, China will intensify its efforts in the area of energy<br />

effi ciency and climate protection signifi cantly in the near future. The USA is also<br />

increasingly recognizing the dangers of climate change. Current developments<br />

show that in the next few years we can expect to see a rise in the number of climate<br />

and environmental policy measures worldwide.<br />

Fatal impact: Emissions of greenhouse gases like carbon dioxide are leading to [1] melting ice at the polar caps [2] more severe and frequent tornados [3] increased<br />

flooding because of the rise in sea levels [4] an increase in the number of forest fires<br />

MOTION 03/08<br />

39


NEWS<br />

INTERNAL CYLINDRICAL GRINDING<br />

New Competence Center<br />

STUDER takes over the Swiss company Combitec AG. Their market<br />

share for internal cylindrical grinding will considerably increase with the<br />

launch of a new competence center.<br />

he SCHLEIFRING Group is expand-<br />

Ting its manufacturing expertise in<br />

the internal cylindrical grinding sector.<br />

The merger of Combitec AG which is<br />

based in Biel, Switzerland with Fritz<br />

Studer AG enables two technologically<br />

advanced specialists to bundle their<br />

expertise and considerably strengthen<br />

their global market positions.<br />

� Extensive know-how<br />

‘COMBITEC offers an excellent range<br />

of internal cylindrical grinding machines<br />

and can call on extensive knowledge<br />

in this area of application,’ says<br />

Stephan Nell, chairman of the board of<br />

directors of Fritz Studer AG. Combitec<br />

AG has been building high-precision<br />

machines for the internal cylindrical<br />

40 MOTION 03/08<br />

grinding sector since 1982. The main focus of design and development are machines<br />

for manufacturing small to medium-sized components, in particular in<br />

the area of ultra-hard materials such as carbide, ceramics or sapphire.<br />

In this particular area, COMBITEC has developed a grinding<br />

center with a fully CNC-controlled B axis. This B axis allows<br />

grinding of radii and cones in a reciprocating<br />

mode – without restricting the geometry. Multiple<br />

and even extra large radii can be roughed and<br />

smoothed in a single clamping.<br />

The combination of high-precision machines<br />

and a specially developed operator interface<br />

as well as the simulation software SimCT<br />

which is specifi cally geared to the demands<br />

of internal cylindrical grinding adds up to<br />

economical, profi table and sophisticated<br />

solutions for customers.<br />

Excellent: COMBITEC machines<br />

such as the CT 450 are complementing<br />

the SCHLEIFRING portfolio<br />

Center in Biel: The COMBITEC head offi ce will become the center for<br />

internal cylindrical grinding of the SCHLEIFRING Group<br />

� Concentration of expertise in Biel<br />

The management of COMBITEC will continue<br />

to be in charge of the facility in Biel. This is<br />

where the joint competence center for inter-


Machining very hard materials such as ceramics and sapphire: View inside the<br />

workspace of a COMBITEC machine<br />

nal cylindrical grinding will be established.<br />

COMBITEC’s specialist knowledge<br />

of programming techniques for<br />

internal cylindrical grinding will be combined<br />

with STUDER’s extensive software<br />

programs and will provide the user<br />

with comprehensive support ranging<br />

from machine set-up to grinding technology<br />

and simulation of processes.<br />

Innovative injection technology: Just one of the many areas of applications of the<br />

specialist grinding machines by COMBITEC<br />

� Increasing the market share<br />

The merger of STUDER and COMBITEC signifi es an expansion of their combined<br />

machinery range of small to large internal cylindrical grinding machines. Together<br />

with the global market access<br />

through STUDER and SCHLEIFRING’s<br />

FURTHER INFORMATION<br />

sales and service network, this will lead<br />

to a substantial increase in turnover and +++ stephan.nell@studer.com<br />

new orders, mainly in the area of internal +++ www.studer.com +++<br />

cylindrical grinding.<br />

www.combitec.ch +++<br />

When clamping becomes critical …<br />

Extraordinary applications demand extraordinary solutions.<br />

Many workpieces cannot be properly clamped by virtue of<br />

their unique characteristics. We develop targeted customized<br />

chucking systems.<br />

FORKARDT SCHWEIZ GMBH<br />

Industriestrasse 3, CH-8307 Effretikon<br />

Tel. +41 52 355 31 31, info-ch@forkardt.com<br />

an ITW Workholding Comp<br />

WWW.FORKARDT.CH<br />

Highest quality and precision within the μm range


New Neu<br />

DM 400 BUS<br />

Digital gauge head for plain outer diameters<br />

Digitaler Messkopf für glatte Oberflächen<br />

• For universal applications in large-scale<br />

manufacturing applications<br />

• Durable construction, high gauging accuracy<br />

• Standard gauging range from Ø 5 to 80 mm<br />

• Designed specifically for in-process gauging<br />

and post-process quality control<br />

• Digital data transmission using digital BUS<br />

HOMMEL-MOVOMATIC Suisse SA<br />

Rue du Tombet 29<br />

2034 Peseux/Switzerland<br />

Phone: +41 32 732 52 00<br />

Fax: +41 32 731 78 83<br />

E-mail: info.ch@hommel-movomatic.com<br />

www.hommel-etamic.com<br />

• Für den Einsatz in der Massenfertigung<br />

entwickelt<br />

• Robustes System von höchster Genauigkeit<br />

• Standardmessbereich von Ø 5 bis 80 mm<br />

• Für In-Prozess Messungen und<br />

Post-Prozess Qualitätssicherung<br />

• Digital BUS für Digitaldatenübertragung<br />

Precision is our business.<br />

Wir nehmen es genauer.


Blohm Jung GmbH<br />

Kurt-A.-Körber-Chaussee 63–71<br />

21033 Hamburg, Germany<br />

Tel. +49-40-7250-02, Fax: +49-40-7250-3287<br />

sales-hh@blohmjung.com, www.blohmjung.com<br />

Jahnstraße 80–82<br />

73037 Göppingen, Germany<br />

Tel. +49-716-1612-0, Fax: +49-716-1612-170<br />

sales-gp@blohmjung.com, www.blohmjung.com<br />

Combitec AG<br />

Lengnaustrasse 12, 2504 Biel, Switzerland<br />

Tel. +41-32-344-0450, Fax: +41-32-341-0671<br />

info@combitec.ch, www.combitec.ch<br />

Ewag AG<br />

Industriestrasse 4, 4554 Etziken, Switzerland<br />

Tel. +41-32-61331-31, Fax: +41-32-61331-15<br />

info@ewag.com, www.ewag.com<br />

Mägerle AG Maschinenfabrik<br />

Allmendstrasse 50, 8320 Fehraltorf, Switzerland<br />

Tel. +41-43-3556-600, Fax: +41-43-3556-500<br />

sales@maegerle.com, www.maegerle.com<br />

Körber Schleifring Asia-Pacifi c PTE. Ltd.<br />

25 International Business Park<br />

#01-53/56 German Centre<br />

Singapore 609916<br />

Tel. +65-6562-8101, Fax: +65-6562-8102<br />

michael.schmid@walter-machines.de<br />

Körber Schleifring Machinery Shanghai Co. Ltd.– Beijing Branch Offi ce<br />

Room 10-04, CITIC Bldg. 19, Jian Guo Men Wai Da Jie<br />

Beijing 100004, China<br />

Tel. +86-10-6595-9934, Fax: +86-10-6500-6579<br />

info@schleifring.cn<br />

Schleifring Brasil Ltda.<br />

Av. XV de Agosto, 5.060<br />

Sorocaba, Brasil<br />

CEP: 18085-290<br />

Tel. +55-15-322457-26, Fax: +55-15-322813-66<br />

vendas@schleifring.com.br<br />

Körber Schleifring France<br />

2 bis, Avenue du Président François Mitterrand<br />

91385 Chilly-Mazarin, Cedex, France<br />

Tel. +33-1-697921-21, Fax: +33-1-697921-10<br />

commercial@schleifring.fr<br />

Körber Schleifring Italia Srl<br />

Via G. Garibaldi, 118<br />

22073 Fino Mornasco (CO), Italy<br />

Tel. +39-031-926-262, Fax: +39-031-926-261<br />

info.it@walter-machines.com<br />

Körber Schleifring GmbH – India Branch Offi ce<br />

No. 99, Spencer Road, First Floor, Frazer Town<br />

Bangalore 560 005, India<br />

Tel. +91-80-412504-25, Fax: +91-80-55658-99<br />

sales@schleifring.in<br />

Studer Mikrosa GmbH<br />

Saarländer Straße 20<br />

04179 Leipzig, Germany<br />

Tel. +49-341-4971-0, Fax: +49-341-4971-500<br />

sales@mikrosa.com, www.mikrosa.com<br />

Studer Schaudt GmbH<br />

Hedelfi nger Straße 137<br />

70329 Stuttgart, Germany<br />

Tel. +49-711-4014-0, Fax: +49-711-4014-290<br />

sales@schaudt.com, www.schaudt.com<br />

Fritz Studer AG<br />

3602 Thun, Switzerland<br />

Tel. +41-33-439-1111,<br />

Fax: +41-33-439-1112<br />

info@studer.com,<br />

www.studer.com<br />

Walter Maschinenbau GmbH<br />

Jopestraße 5<br />

72072 Tübingen, Germany<br />

Tel. +49-7071-9393-0, Fax: +49-7071-9393-695<br />

info@walter-machines.com,<br />

www.walter-machines.com<br />

United Grinding Technologies Inc.<br />

5160 Lad Land Drive<br />

Fredericksburg, Virginia 22407, USA<br />

Tel. +1-540-898-3700, Fax: +1-540-898-2811<br />

United Grinding Technologies, Inc.<br />

510 Earl Boulevard<br />

Miamisburg, Ohio 45342, USA<br />

Tel. +1-937-859-1975, Fax: +1-937-859-1115<br />

ugt@grinding.com<br />

Körber Schleifring UK Ltd.<br />

B13 Holly Farm Business Park, Honiley<br />

Kenilworth, Warwickshire,<br />

Great Britain<br />

CV8 1NP<br />

Tel. +44-1926-4850-47, Fax: +44-1926-4850-49<br />

neil.whittingham@walter-machines.de<br />

info.wg@walter-ag.com<br />

Körber Schleifring Machinery (Shanghai) Co. Ltd.<br />

No. 1128, Taishun Rd, Anting Town<br />

Shanghai Jiading 201814, China<br />

Tel. +86-21-39587333, Fax: +86-21-39587338<br />

info@schleifring.cn<br />

Schleifring Service AG<br />

Thunstrasse 15<br />

3612 Thun, Switzerland<br />

Tel. +41-33-439-1212, Fax: +41-33-439-1514<br />

info@serviceag.net<br />

Schleifring Service GmbH<br />

Hedelfi nger Straße 137<br />

70329 Stuttgart, Germany<br />

Tel. +49-711-4014-100, Fax: +49-711-4014-207<br />

info@servicegmbh.net<br />

IMPRINT<br />

Publisher: Körber Schleifring GmbH, Hamburg Chief editor: Peter Lütjens Realization: JDB MEDIA GmbH, Schanzenstraße 70, 20357 Hamburg, Deutschland Project management: Jan<br />

Hawerkamp Art direction: Claudia Schiersch Editorial board: Marc-Oliver Prier (Ltg.), Björn Dethlefs, Dania Müller, Ira Schroers Layout: Steffi Pfl ugbeil (Ltg.) Proofreading, editing and<br />

translation: SKH SprachKontor Hamburg GmbH Photos: DDP (1), Getty (4), iStockPhoto (1), Masterfi le (1) Lithography: Fire Dept. GmbH, Hamburg Printing: NEEF + STUMME GmbH & Co.<br />

KG, Wittingen<br />

MOTION 03/08<br />

43


Körber Schleifring GmbH<br />

Nagelsweg 33–35<br />

20097 Hamburg<br />

Germany<br />

Tel. +49-40-21107-03<br />

Fax: +49-40-21107-13<br />

info@schleifring.net<br />

www.schleifring.net

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