Globalization - galika
Globalization - galika
Globalization - galika
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MOTION<br />
THE CUSTOMER MAGAZINE OF THE SCHLEIFRING GROUP<br />
<strong>Globalization</strong><br />
The SCHLEIFRING Group is at home on the global markets<br />
IN USE: SCHLEIFRING technology at Siemens, ZF, HÄRTER and Walter AG<br />
CLIMATE CHANGE: A global concern<br />
GLOBETROTTER: Martin Habegger travels around the world by bike<br />
ISSUE 3/2008
PROFILE GRINDING<br />
WITH WINTERTHUR:<br />
PASSIONATELY PRECISE<br />
Switzerland<br />
Winterthur Schleiftechnik AG<br />
Oberer Deutweg 4<br />
8411 Winterthur<br />
Tel.: +41 (0)52 234 41 41<br />
Fax: +41 (0)52 232 51 01<br />
wst@rappold-winterthur.com<br />
Germany<br />
WENDT GmbH<br />
Fritz-Wendt-Strasse 1<br />
40670 Meerbusch<br />
Tel.: +49 (0)2159 671-0<br />
Fax: +49 (0)2159 806 24<br />
info@wendtgroup.de<br />
USA<br />
Winterthur Corporation<br />
10 Viking Road<br />
Webster MA 01570<br />
Tel.: +1 (508) 949 10 61<br />
Fax: +1 (508) 949 20 86<br />
info@winterthurusa.net<br />
Austria<br />
Rappold Winterthur Technologie GmbH<br />
St. Magdalenerstrasse 85<br />
9500 Villach<br />
Tel.: +43 (0)42 42 41 811 0<br />
Fax: +43 (0)42 42 41 811 701<br />
office@rappold-winterthur.at<br />
www.winterthurtechnology.com<br />
United Kingdom<br />
Winterthur Technology UK Ltd.<br />
2 Oakham Drive<br />
Parkwood Industrial Estate<br />
Sheffield S3 9QX<br />
Tel.: +44 (0)114 275 42 11<br />
Fax: +44 (0)114 275 41 32<br />
info@winterthurtechnology.co.uk<br />
Sweden<br />
SlipNaxos AB<br />
Folksparksv. 31<br />
59383 Västervik<br />
Tel.: +46 (0)490 843 00<br />
Fax: +46 (0)490 146 00<br />
support@slipnaxos.se<br />
Germany<br />
Winterthur Schleiftechnik GmbH<br />
Hundsschleestrasse 10<br />
72766 Reutlingen<br />
Tel.: +49 (0)7121 93 24 0<br />
Fax: +49 (0)7121 93 24 24<br />
info@rappold-winterthur.de
Keeping Pace<br />
Dear Readers,<br />
In our business sector, many discussions are still focusing on the question as to<br />
whether globalization is going to come. In fact, it has long since become a reality.<br />
Not only is it leading to opportunities and challenges of new markets but also to<br />
competitors and the need to fi nd quicker responses to this development. In short –<br />
the issue is keeping pace with globalization.<br />
It is therefore crucial for KÖRBER SCHLEIFRING to position itself as a quality brand<br />
on the world markets. This is successful because the SCHLEIFRING Group has been<br />
developing innovative manufacturing solutions for many years, because we are<br />
focusing on our customers, and because our competent staff around the globe are<br />
working towards a common goal: No matter where in the world you purchase a<br />
SCHLEIFRING machine, you are guaranteed top-quality products and service.<br />
Part of this service ce is your MOTION magazine. It has a new<br />
look this time and d offers even more interesting articles all<br />
about KÖRBER SCHLEIFRING CHLEIFRING and other fascinating subjects.<br />
I hope you enjoy reading this issue of MOTION<br />
which is full of information nformation about the global player<br />
KÖRBER SCHLEIFRING. FRING.<br />
Yours sincerely<br />
Dr Ralf Kammermeier meier<br />
Managing Director or<br />
Körber Schleifring g GmbH<br />
EDITORIAL<br />
MOTION 03/08<br />
3
Contents<br />
4 MOTION 03/08
NEWS<br />
06<br />
40<br />
COVER STORY<br />
08<br />
16<br />
18<br />
22<br />
24<br />
26<br />
32<br />
Science meets Practice<br />
The next Grinding Symposium will<br />
be held in May 2009. Register now!<br />
New competence center<br />
STUDER is taking over Combitec AG,<br />
the Swiss manufacturer of internal<br />
cylindrical grinding machines<br />
<strong>Globalization</strong><br />
KÖRBER SCHLEIFRING convinces<br />
worldwide with top-quality technology,<br />
innovative strength, proximity to<br />
its international customers, and<br />
competent employees<br />
TOOLS & TECHNOLOGY<br />
Uniform standards<br />
Walter AG puts its faith in cylindrical<br />
grinding machines from STUDER at<br />
all of its production sites<br />
Three sites – same quality<br />
Automotive supplier ZF manufactures<br />
on cylindrical grinding machines from<br />
SCHAUDT, MIKROSA and STUDER<br />
Machines for the world market<br />
The premium grinding machine<br />
Redline S is produced in the new<br />
SCHLEIFRING factory in China<br />
Specialties from the Black Forest<br />
For years, Härter GmbH has put its<br />
faith in the machines from JUNG<br />
Absolutely fi rst choice<br />
MÄGERLE grinding centers are to be<br />
found in all factories of Siemens<br />
Energy<br />
Think global – act local<br />
EWAG and WALTER offer direct and<br />
local assistance to their customers<br />
worldwide<br />
08<br />
MARKETS & TRENDS<br />
38<br />
15<br />
28<br />
36<br />
CONTENTS<br />
A global concern<br />
Climate change is forcing companies<br />
to rethink their approach and<br />
challenging their innovative strength<br />
MOTIONS & MORE<br />
ReMOTION<br />
Trade fair review: The SCHLEIFRING<br />
Group at the AMB and IMTS<br />
EMOTION<br />
SCHLEIFRING employee Martin<br />
Habegger explores foreign countries<br />
by bike<br />
Products you can trust<br />
Interview with Adrian Stalder, Joint<br />
Managing Director of SCHLEIFRING<br />
SERVICE<br />
MOTION 03/08<br />
5
NEWS<br />
SCHLEIFRING GRINDING SYMPOSIUM 2009<br />
Science Meets Practice<br />
The SCHLEIFRING Grinding Symposium 2009 will gather together experts, scientists<br />
and clients from all over the world. The SCHLEIFRING Group will present its entire product<br />
range and the latest technological developments.<br />
Between May 6th and 8th 2009, the<br />
international ‘Grinding Family’ will<br />
meet for the SCHLEIFRING Grinding<br />
Symposium 2009, making the Swiss<br />
city the center of the grinding world.<br />
For the second time, the SCHLEIFRING<br />
Group will present its entire range of<br />
services to international trade experts<br />
in an area of over 6,000 square meters.<br />
Get to know the latest products for increasing<br />
your productivity and the<br />
quality of precision machining, as well<br />
Hands-on symposium: Live demonstrations show<br />
innovative SCHLEIFRING technology in action<br />
6<br />
MOTION 03/08<br />
as effi cient software solutions during live machine demonstrations. Highlights<br />
will be applications for fl exible hard fi ne machining on the STUDER S242, great-<br />
er effi ciency on the SCHAUDT CamGrind S, thanks to the magnetic grinding<br />
spindle technology and the high precision grinding of PCD cutting inserts on<br />
the EWAG COMPACT Line.<br />
� High-profi le speakers<br />
Leading grinding experts will provide an insight into the latest research results<br />
and developments. For example:<br />
REGISTER NOW!<br />
Have we whet your appetite for the SCHLEIF-<br />
RING Grinding Symposium 2009? Then have<br />
a look on the Internet at: www.schleifringsymposium.com.<br />
You will fi nd further infor-<br />
mation on both the day and the evening<br />
programs, all speakers and discussion fo-<br />
rums as well as on the grinding technologies<br />
presented.<br />
You can also easily register for the symposium<br />
on the Internet, and if you wish, book<br />
your hotel accommodation. Through the<br />
‘Search & Meet’ function you will be able to<br />
search for other participants using your own<br />
search criteria and organize meetings during<br />
the symposium. Networking could not be<br />
any easier. Make use of this opportunity and<br />
register now!<br />
www.schleifring-symposium.com
[1] [2]<br />
[3] [4]<br />
Rich program: The SCHLEIFRING Grinding Symposium 2009 offers many highlights, like panel discussions and technical presentations by well-known experts [1]<br />
informative networking [2] and last but not least live machine demonstrations [3] – amidst a wonderful scenery [4]<br />
Prof Thomas Straubhaar, Director of<br />
the Hamburg Institute of Internation-<br />
al Economics (HWWI), will give his<br />
thoughts on the present economic<br />
situation ‘World economy in reces-<br />
sion: what can be done?’<br />
Prof Eckart Uhlmann, Director of the<br />
Institute of Machine Tools and Fac-<br />
tory Operations of the Technical Uni-<br />
versity Berlin, will speak about ‘Grind-<br />
ing technology and the potential<br />
confl ict between high precision and<br />
high performance’<br />
Prof Konrad Wegener, Managing<br />
the Institute for Machine Tools and Manufacturing ETH Zurich, will give a lecture<br />
on ‘Simulation of abrasive tools and processes as a design aid’<br />
Prof Klaus Weinert, Director of the Institute of Machining Technology (ISF) of<br />
the Technical University Dortmund, will talk about ‘Innovative concepts for<br />
internal cylindrical grinding’<br />
� Informative networking<br />
The Grinding Symposium is the world’s biggest technical event on grinding. It is<br />
a fair, a discussion forum and a meeting place all at the same time. During the interesting<br />
evening program in the picturesque city of Interlaken, international experts<br />
and users will have the chance to meet outside the forums, speeches and presentations,<br />
providing good opportunities for informative talks and networking. Make<br />
use of this unique opportunity to gather concise and targeted information on the<br />
latest developments in grinding technology. Register now and enjoy unforgettable<br />
Director of Inspire AG and Director of days amidst wonderful scenery!<br />
www.schleifring-symposium.com<br />
MOTION 03/08<br />
7
COVER STORY<br />
GLOBALIZATION<br />
Global Player KÖRBER SCHLEIFRING<br />
The SCHLEIFRING Group is well established on the world markets. The<br />
company continues to impress with technologically advanced products,<br />
innovative strength, proximity to international customers and competent staff.<br />
Represented internationally:<br />
The SCHLEIFRING Group<br />
demonstrates global presence<br />
pinions are divided when it comes<br />
Oto globalization. What is plainly<br />
seen as economic terror by the objectors<br />
is a chance for economic boom to the<br />
supporters. The fact is that globalization<br />
is not a political program but a result of<br />
technological progress, liberalization of<br />
international tariff and trade barriers and<br />
capital movement. The growing impor-<br />
tance of foreign trade shows just how<br />
rapidly this process has advanced. Between<br />
1950 and 2004 exports of goods<br />
increased by a factor of 27.5 and world<br />
production of goods by a factor of 7.8<br />
(see diagram on page 11). Exports of<br />
goods have grown by an average of 6.2<br />
per cent per year and world production<br />
of goods by 3.8 per cent per year. Consequently,<br />
the exported goods and ser-<br />
8 MOTION 03/08<br />
vices share of the world gross domestic product (GDP) experienced an increase<br />
from eight to more than 27 per cent between 1948 and 2004.<br />
What these fi gures mean for many small and medium-sized engineering companies<br />
can be summed up in a single word: challenges. According to the experts from<br />
Mercer Management Consulting these days every plant engineering and construc-<br />
tion company is affected by the implications of globalization, which is progressing<br />
ever more rapidly and becoming ever more complex. It is therefore crucial for<br />
companies like KÖRBER SCHLEIFRING to position themselves with the right strategy<br />
in the globalized world. The SCHLEIFRING Group is well placed in the global<br />
market with its SCHLEIFRING quality brand, innovative strength, worldwide sales<br />
and service and the excellent people skills of its staff.<br />
� Made by SCHLEIFRING<br />
‘Be it in America, Europe or Asia – as a premium manufacturer, we offer the same<br />
high standards of quality everywhere in the world. Wherever and under whichever<br />
conditions we manufacture machinery – our customers can be sure to receive
a perfect product in the end,’ Dr Ming<br />
Zhang, Technical Director of KÖRBER<br />
SCHLEIFRING in Shanghai, China, sums<br />
up the SCHLEIFRING Group’s perfor-<br />
mance promise. BLOHM’s Redline S is<br />
a good example. The machine is completely<br />
manufactured in China (see page<br />
22). The machine quality is so impressive<br />
that it is commissioned and installed<br />
not only by Chinese customers<br />
but by other customers from all over<br />
the world. What’s more, there are other<br />
examples of top-quality products made<br />
by SCHLEIFRING. Renowned customers<br />
such as Siemens Energy, ZF or Walter<br />
AG (see box on page 12) are manufacturing<br />
top-quality products such as turbine<br />
stator vanes, drive shafts and highperformance<br />
tools at their internatio-<br />
nal locations using SCHLEIFRING machines. They apply the same logic as the<br />
SCHLEIFRING Group: In order to compete on global markets, their products have<br />
to satisfy the highest standards of quality – regardless of the country or the factory<br />
in which the part originates.<br />
� Quality machinery for the world<br />
SCHLEIFRING technology meets these standards and guarantees not only the high<br />
machine availability and machine reliability required, but also top-quality reproduc-<br />
ible results. This performance promise is guaranteed by the SCHLEIFRING Group’s<br />
closely knit network of production, sales and service around the world and on the<br />
most important machine tool markets (page 36). The success story is based on the<br />
philosophy of taking the SCHLEIFRING standard of quality from the European<br />
domestic markets out into the world. Some 2,300 SCHLEIFRING employees of<br />
various nationalities are working throughout the world today (see world map); they<br />
play an important part in this success story. This is seen as a deciding advantage,<br />
as employees of different cultural backgrounds are familiar with the demands of<br />
the respective local markets – an important basis for the development of targetgroup-specifi<br />
c products. They are aware of the political background, the cultural<br />
and religious values and have the right feel for dealing with local partners and<br />
customers. The example of KÖRBER SCHLEIFRING in China highlights this. ‘As part<br />
of the international KÖRBER SCHLEIFRING company we are the bridge between<br />
the parent company in Germany and the Chinese market,’ explains Liu Xin Qi, Sales<br />
Director Locally-made Machines for KÖRBER SCHLEIFRING China in Shanghai. ‘On<br />
the one hand, we sell European-produced machinery in China, on the other we are<br />
achieving the transfer of know-how by looking after the local production.’ The<br />
manufacture of the machines is based on German and Swiss technology, the high<br />
European standard of quality is more or less imported. The subtle difference: ‘Our<br />
GLOBAL SCHLEIFRING LOCATIONS<br />
Countries with SCHLEIFRING subsidiaries<br />
Körber Schleifring GmbH of Hamburg is present on all continents with agencies, distributorships<br />
and service providers as well as their own production sites. Eight manufacturing<br />
companies and the SCHLEIFRING SERVICE company make up a powerful<br />
worldwide unit. Experienced staff qualifi ed in all aspects of fi ne machining ensure that<br />
customers receive the best possible advice on choice and design of machines and<br />
processing technologies.<br />
www.schleifring.net<br />
MOTION 03/08<br />
9
COVER STORY<br />
machines are tailored to<br />
the individual specifi ca-<br />
tions and requirements<br />
of the Chinese custom-<br />
ers. It is especially im-<br />
portant in these instanc-<br />
es that as a European<br />
company based in China,<br />
we are aware of the<br />
thought and behavior<br />
patterns of the local people<br />
and companies,’<br />
stresses Xin.<br />
Taking specifi c market<br />
conditions into account<br />
is a requirement for sus-<br />
tained success in other<br />
countries too. That is why<br />
teams of multinational<br />
experts are working for<br />
the sales and service or-<br />
ganization, (see interview on page 36).<br />
‘Our staff possess extensive knowledge<br />
of local tool industries and are therefore<br />
able to respond to the customers extremely<br />
well,’ reports Walter Poiss, EWAG<br />
Sales Manager for Eastern Europe in<br />
Kurim, Czech Republic. Whether in Eastern<br />
European countries like Russia, Poland,<br />
Slovenia and the Czech Republic or<br />
in South American countries: ‘We have<br />
sales people, application engineers and<br />
service engineers on site wherever you<br />
are,’ confi rms Michael Haas, WALTER<br />
Sales Manager in Brazil.<br />
[1] [2]<br />
10 MOTION 03/08<br />
� International terrain<br />
Multinational experts: The sales and service<br />
team knows all the important markets<br />
This proves that globalization is not just associated with the strengthening of<br />
international competition. Economic links ensure that managers and employees<br />
operate on international terrain and colleagues and partners from other continents<br />
get to know each other. ‘I travel a lot for business and for pleasure,’ reports Martin<br />
Habegger, Production Manager for KÖRBER SCHLEIFRING in Shanghai (see<br />
page 28). ‘On my travels I have met many Europeans who are sent abroad by their<br />
companies,’ says the Swiss national.<br />
A work-related move abroad requires additional qualifi cations. New employees<br />
have to be familiar with the cultural values of their host country so as not to slip<br />
up when dealing with customers and colleagues. Social competence is of high<br />
importance in the globalized world of work, a fact that is well known at United<br />
Grinding in the USA. ‘We deal with companies from Canada, China, Germany,<br />
Mexico and Switzerland,’ reports Rodger Pinney, President and CEO of United<br />
International teamwork: [1] Sales Manager Olga Novikova with SCHLEIFRING’s team in Moscow. Internationalization is becoming increasingly important in Russia<br />
[2] Understanding local customers: SCHLEIFRING’s team in Peking caters for individual requirements and demands
Grinding Technologies (UGT) in Miamis-<br />
burg. ‘Every country has its own busi-<br />
ness culture and typical ways of how<br />
transactions are carried out. For example,<br />
exceptionally responsive service<br />
is extremely important to Americans.<br />
Our customers expect perfect service at<br />
all times. After all, they are used to it<br />
from other parts of their daily life. They<br />
also expect fast and down-to-earth solutions.’<br />
Rodger Pinney speaks from experience.<br />
The 61-year-old CEO has already<br />
worked in Canada, Singapore, England,<br />
Belgium, Sweden, Switzerland and Germany.<br />
‘My understanding and my appreciation<br />
of the world has increased<br />
considerably with these experiences.’<br />
� Increasing infl uence<br />
<strong>Globalization</strong> requires that even small<br />
and medium-sized companies – be it as<br />
customer, supplier, sales partner or<br />
manufacturer – need an international<br />
presence. In Russia, this can be clearly<br />
felt in everyday business life, says Olga<br />
Novikova: ‘The increasing infl uence on<br />
everyday life and most branches of industry<br />
is omnipresent. More and more<br />
companies in this country are merging<br />
into large multinational corporations or<br />
joint ventures or enter into strategic alliances<br />
for international marketing purposes<br />
and communication strategies.<br />
Here in Russia, companies such as Siemens,<br />
Bosch, DMG or Sandvik have<br />
[3] [4]<br />
acted as pioneers for the corporations,’ says KÖRBER SCHLEIFRING’s Sales Manager<br />
in Moscow.<br />
This development of cross-border trade in goods (see below) also has its pitfalls.<br />
Bureaucracy is a worldwide phenomenon. Clearing imported goods at Indian air<br />
and seaports is a typical example. A container will clear customs within twelve<br />
hours at Singapore airport, whereas it takes an average of 160 hours in New<br />
Delhi. There are two reasons for this. On the one hand, importers and exporters<br />
alike have to fi ll in more customs forms in India than in any other country. When<br />
exporting goods, a minimum of eight documents must be supplied to the customs<br />
authority and importing requires a minimum of 18. The situation in China is<br />
similar. If a machine is imported as parts and components, the Chinese customs<br />
authorities insist that each part must be recorded with details of weight, material,<br />
state and function. ‘The effort is considerable,’ says Ming Zhang and refers<br />
to the more than 5,000 parts and components which make up a machine. ‘The<br />
bill of materials alone can be more than 120 pages long. Staff members need well<br />
over 14 days per machine, just to complete the import formalities.’<br />
Index<br />
27<br />
25<br />
23<br />
21<br />
19<br />
17<br />
15<br />
13<br />
11<br />
9<br />
7<br />
5<br />
3<br />
1<br />
CROSS-BORDER TRADE<br />
Index (1950 = 1) Development in constant prices, growth in per cent,<br />
worldwide 1950 to 2004<br />
8.67<br />
44.2<br />
Production of goods<br />
121.4<br />
2.33<br />
1 133.3<br />
78.6<br />
1 64.7 1.65<br />
0<br />
1950 1960<br />
5.17 67.7<br />
46.0<br />
2.94<br />
1970<br />
4.29<br />
1980<br />
28.8 5.53<br />
1990<br />
28.7 7.12<br />
2000<br />
9.1<br />
7.76<br />
2004 Year<br />
[3] Highly motivated: The team from WALTER Japan with President Yuji Nakamura (front left) in the WALTER demo room in Tokyo [4] New experience: The construction of<br />
the SCHLEIFRING factory in the Czech Republic encountered bureaucratic obstacles. Nowadays, globalization has simplified company activities.<br />
12.5<br />
86.7<br />
23.33<br />
27.5<br />
Growth in<br />
17.9 per cent<br />
Export of goods<br />
MOTION 03/08<br />
Source: World Trade Organization (WTO): International trade<br />
statistics 2005 as at June 2000<br />
11
COVER STORY<br />
Quality is everything:<br />
Service and good<br />
advice are crucial all<br />
over the world<br />
Admittedly, there are also examples<br />
which show that increasing internationalization<br />
can simplify company activities.<br />
‘Since the accession of the Czech<br />
Republic to the European Union the<br />
same tariff and import regulations apply<br />
here as for all other EU states,’ says<br />
Gerhard Riester, who is responsible for<br />
production and purchasing at the<br />
SCHLEIFRING factory in Kurim, Czech<br />
Republic. ‘Thankfully, the times are<br />
gone when days and nights were spent<br />
at the customs offi ce.’ Needless to say,<br />
bureaucratic bloomers still happen,<br />
such as during the construction of the<br />
Czech SCHLEIFRING factory which<br />
Riester helped to design and build. ‘In<br />
the Czech Republic, a building owner<br />
needs the signatures of 15 individual<br />
authorities before planning permission<br />
can be granted,’ he explains. ‘However,<br />
those in charge at the municipal au-<br />
thorities have learned since then, and<br />
these days they are very supportive of<br />
all our interests.’<br />
� International business<br />
Negotiating skillfully and dealing with<br />
international partners – it is always help-<br />
ful if you understand the peculiarities of<br />
other cultures in this instance. In China,<br />
12 MOTION 03/08<br />
FROM PRACTICAL EXPERIENCE<br />
Examples of SCHLEIFRING Group quality<br />
Page 16: STUDER machines are also used by Walter AG of Tübingen.<br />
Walter AG manufactures high-precision tools using only STUDER<br />
machines at their sites in Germany, China, Italy and the United States<br />
Page 18: ZF, the renowned automotive supplier, uses cylindrical grinding<br />
machines by SCHAUDT, MIKROSA and STUDER for their international production<br />
Page 22: BLOHM’s Redline S is completely manufactured in China. The<br />
result is a high quality machine chosen by customers from all over the world,<br />
and it is developing into a genuine best seller.<br />
Page 24: The family fi rm of HÄRTER from the Black Forest is among the<br />
leading global suppliers of punching dies, punching and metal plastic com-<br />
ponents. They use JUNG grinding machines in their factories in Poland,<br />
China and the United States<br />
Page 26: Siemens Energy uses only MÄGERLE machines on all their produc-<br />
tion sites for manufacturing vanes and blades, Hirth gears and hollow shafts<br />
for gas turbines.<br />
for example, they drive a hard<br />
bargain. A long time is often<br />
spent working on compromises<br />
before a deal is fi nalized. ‘Some-<br />
times Chinese customers carry<br />
on negotiating even after the<br />
contract has been signed, just to<br />
get better conditions,’ reports<br />
Yuji Nakamura, President of<br />
WALTER Japan. ‘In Germany,<br />
however, it is helpful for a business<br />
deal if contacts have been<br />
nurtured over many years. A<br />
good relationship between business<br />
partners can be a crucial<br />
factor for success,’ says the<br />
58-year-old, who has worked in<br />
more than 20 countries. In India,<br />
on the other hand, a business<br />
deal is not absolute, even a binding<br />
deal, says Nakamura: ‘Strong hierarchies remain in place here. Even if a contract<br />
is approved by the CEO, it is invalid if the owner rejects it.’<br />
� Intercultural competence<br />
‘When in Rome, do as the Romans do.’ This well-known saying means that no<br />
cultural area is like another. Take the handshake for example. It is not part of the<br />
greeting ritual in every country. Manners and mutual respect play an important<br />
part. In many countries certain foods are of special signifi cance and should def-<br />
initely be tasted. For example, it is tradition in Japan for the manufacturer to<br />
stand a bottle or a keg of sake on delivery of a new machine. ‘This happens as
soon as the machine has been installed<br />
at the customer’s site, as sake symbol-<br />
izes lightness and prosperity in this<br />
country,’ explains Nakamura.<br />
Even handing out business cards is not<br />
the same everywhere. It is only a piece<br />
of paper but if you are handling it over<br />
in Asia you should use both hands as a<br />
mark of respect. In Europe or the United<br />
States, however, this is not so important.<br />
On the other hand, the sometimes loud<br />
and unruly behavior, typical in the United<br />
States, is not well liked in other parts<br />
of the world. Finally, there are some cultural<br />
peculiarities as far as clothing is<br />
concerned, both for business and leisure.<br />
In most cultures, a suit and tie are<br />
standard business attire while in America<br />
attitudes towards business dress<br />
have become more relaxed during the<br />
last fi ve to ten years. Here, jeans, a sim-<br />
ple short-sleeved shirt and sneakers are<br />
acceptable business attire.<br />
In short: ‘It is important to face each<br />
business partner and customer without<br />
prejudice and to fi nd out about the cul-<br />
ture and history of his<br />
country,’ says Nakamura.<br />
‘Each country has its own<br />
rules for business and for<br />
dealing with customers,’<br />
adds Olga Novikova. ‘Ob-<br />
serve these and you can’t<br />
go wrong on the interna-<br />
tional stage.’ Chris Stine<br />
is well aware of this: ‘International<br />
business allows<br />
worldwide travel,’<br />
says the Vice President<br />
of UGT in Miamisburg.<br />
‘You get to know other<br />
people and other cultures<br />
face-to-face. Intercultural<br />
barriers, misunderstandings<br />
and prejudices<br />
are set aside,’ he reports<br />
of his experiences. Jun<br />
Zhou confi rms this too:<br />
‘It is an honor to work for<br />
a world-famous compa-<br />
ny, to work together with<br />
colleagues from other countries and cultural backgrounds and to be able to make<br />
many international friends,’ states the Production Manager of KÖRBER SCHLEIFRING<br />
Shanghai. The experiences of his colleague Ming Zhang go one step further. ‘I was<br />
born Chinese, but there are two hearts beating in my breast,’ reports the father of<br />
two. The likeable graduate engineer has lived in Germany for more than 14 years.<br />
He studied in Dortmund and Aachen, received a PhD, started a family and worked<br />
for many years for German mechanical engineering companies, before being drawn<br />
back to his native country a couple of years ago. ‘The years in Germany have made<br />
me who I am. When I am in Germany, I act like a German, in China I act like a Chi-<br />
‘My understanding and appreciation of<br />
the world has deepened considerably<br />
with growing international experience’<br />
Rodger Pinney,<br />
President United Grinding Technologies, Miamisburg (USA)<br />
nese,’ he reports in perfect German. And he starts to rave about Cologne, his old<br />
home-town. ‘I take my family back there at least once a year – and I also like to<br />
meet old friends for a Kölsch (Cologne-brewed beer).’<br />
Frequent work abroad doesn’t make you immune to strange experiences. Rodger<br />
Pinney, for example, got to know the German police. ‘In those days, I was working<br />
for a Belgian company in Germany.<br />
We were once working<br />
at a customer’s site on a pub-<br />
Ming Zhang: lic holiday. As we were leav-<br />
Has friends in<br />
Cologne and looks ing the secured site in our<br />
forward to each Belgian hire car, we closed<br />
visit to the Rhine<br />
metropolis<br />
the gate ourselves, as agreed<br />
with the security people,’ recounts<br />
Pinney. The police<br />
were watching this by chance.<br />
And coincidentally, at that<br />
time, a Belgian terror group<br />
had threatened to sabotage<br />
German companies. ‘We<br />
were at the wrong place, at<br />
the wrong time. The policemen<br />
approached with weapons<br />
drawn. We had to get out<br />
of the car, prove our identity<br />
and wait for ages before being<br />
allowed to drive on. Naturally<br />
we were quite scared,’<br />
remembers Pinney. ‘That was<br />
the most exciting experience<br />
of all my stays abroad.’<br />
MOTION 03/08<br />
13
Gauging and<br />
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grinding machines<br />
Leading...<br />
...results from<br />
the perfect combination<br />
of many factors<br />
Acoustic<br />
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grinders<br />
Grinding wheel<br />
balancing<br />
systems<br />
Please visit our website where you will find more detailed information and your nearest Marposs office.<br />
www.marposs.com www.marposs.de www.marposs.ch<br />
If your targets are:<br />
To encrease productivity,<br />
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Then contact us!
TRADE FAIRS<br />
SCHLEIFRING Presence<br />
Strong performance: SCHLEIFRING<br />
trade fare booth at AMB<br />
The SCHLEIFRING Group at the regional trade<br />
fairs AMB and IMTS.<br />
lobal player KÖRBER SCHLEI F-<br />
G RING participates in all the major<br />
regional trade fairs in the world. At<br />
AMB and IMTS, the company demon-<br />
strated why it ranks among the leading<br />
international grinding machine manufacturers.<br />
At AMB, which was held in Stuttgart<br />
from 9 to 13 September 2008, the group<br />
presented innovative products and new<br />
developments in grind-ing technology.<br />
With more than 80,000 visitors (60 per<br />
cent up on last year), AMB is one of the<br />
most important trade fairs for manufacturing<br />
technology in Europe, after<br />
EMO. A fact also highlighted by the<br />
growing interest shown by visitors<br />
from Asia and Eastern Europe. In spite<br />
of the tough current economic climate,<br />
the SCHLEIFRING Group received excellent<br />
feedback. ‘Many positive discussions<br />
and enquiries – including<br />
after-fair business – refl ect the<br />
keen interest expressed in our<br />
machines,’ says head of marketing,<br />
Peter Lütjens.<br />
� Making an impact<br />
For the American continent, IMTS<br />
in Chicago is the equivalent of<br />
[1] [1]<br />
[2]<br />
MOTIONS & MORE<br />
AMB in Europe. The trade fair at-<br />
[1] Center of attention: An air-brushed<br />
tracted more than 92,000 visitors<br />
STUDER machine at IMTS<br />
in the middle of September 2008 [2] Motivated: The IMTS team looked<br />
after visitors from America<br />
– despite the continuing economic<br />
slump in the United States.<br />
Here, too, the SCHLEIFRING Group was in the spotlight; one example was a<br />
machine featuring an air-brushed design. The unusual look made an impact as<br />
the SCHLEIFRING booth was well attended throughout the fair.<br />
Further information on all trade fairs attended by SCHLEIFRING can be found at<br />
www.schleifring.net under the heading ‘News’.<br />
MOTION 03/08<br />
15
TOOLS & TECHNOLOGY<br />
CYLINDRICAL GRINDING<br />
Uniform Standards<br />
Tübingen tool manufacturer Walter AG relies on clearly-defi ned manufacturing processes<br />
at all their production sites – and on the STUDER cylindrical grinding machines.<br />
Fast delivery times are incredibly important<br />
in making special-purpose<br />
tools,,’ says Andreas Schmollinger, Global<br />
Production Manager for Walter AG.<br />
‘We only manage that by having internationally-standardized<br />
production.’<br />
Having clearly defi ned processes and<br />
using the same production machines<br />
such as the STUDER S31 or S40 at all six<br />
Walter AG production sites are the key.<br />
‘We manufacture standard tools for the<br />
STUDER machines at work for the Walter AG<br />
Three sites, one standard: The Walter AG manufactures tools in China, Italy and in the USA on cylindrical grinding machines by STUDER<br />
16 MOTION 03/08<br />
Renowned: Walter<br />
produces precision tools<br />
for the metal machining<br />
industry<br />
global market as well as high-tech tools in Germany. By contrast, we manufacture<br />
special-purpose tools and custom-built models for the international markets in the<br />
customer’s vicinity, meaning at our international sites,’ as Schmollinger explains.<br />
He looks after all the global production sites for the manufacturer of high-quality<br />
precision tools for the metal machining industry. He is in daily contact with the<br />
local production managers, be they in the USA, China or Italy. Together with them<br />
and the production chiefs in the German headquarters, he makes sure of uniform<br />
manufacturing conditions and product quality across the world. The result is that
all Walter AG production sites function<br />
in exactly the same way. ‘This guaran-<br />
tees the great fl exibility we need, associ-<br />
ated with those very speedy delivery<br />
times which the fast-growing markets<br />
demand of us,’ as Schmollinger explains<br />
the manufacturing strategy.<br />
� A successful concept<br />
The principle is that the key technologies<br />
and standards are developed in Tübin-<br />
gen, and then transferred to the produc-<br />
tion sites. In this way, if required a small<br />
site can be enlarged very quickly. ‘The<br />
Walter strategy of working all over the<br />
world with the same machines and relying<br />
on the global support of the process<br />
managers is absolutely logical, effi cient<br />
and cost-effective. This applies above<br />
all in respect of production processes<br />
and maintenance,’ says Jeffrey Lange,<br />
‘Machines by<br />
STUDER guarantee<br />
us flexibility and<br />
fast delivery times’<br />
Production Manager for Walter USA.<br />
This is particularly helpful in those<br />
places where there is a shortage of specialists.<br />
‘Levels of training and service<br />
vary from one country to the next, and<br />
this sometimes makes manufacturing<br />
very diffi cult. Standardization helps<br />
cushion these effects,’ as Jochen Baum-<br />
gartner, Production Manager for Walter<br />
in China is well aware.<br />
� STUDER quality<br />
Andreas Schmollinger,<br />
Walter AG<br />
Cylindrical grinders by STUDER are an<br />
important part of the Walter AG stan-<br />
dardization strategy. They are used all<br />
over the world for grinding tool holders,<br />
shafts, tapers and bores. Altogether,<br />
Walter has nine machines in use – one<br />
S31 apiece in the USA, China and Aus-<br />
Successful: Werner Schmid, STUDER Regional Sales Manager (left) and Andreas Schmollinger<br />
tria, two S40s each in Tübingen and Italy and one each S30 and S40 in the German<br />
factory in Niefern-Öschelbronn. ‘Since we have been working with the S40s in<br />
Tübingen and Italy, machining times have gone down by a further 10 per cent. We<br />
produce more reliably and more precisely,’ says Schmollinger. Having two machines<br />
instead of one, Walter is today more fl exible and has been able to cut processing<br />
times appreciably. And last but not least, STUDER has a good track record in customer<br />
care. Above all, their own service and advice teams are represented on the<br />
spot in all Walter’s production sites. That matches perfectly: ‘We are there, where<br />
our customers are, and that’s exactly the same with STUDER,’ says Schmollinger.<br />
‘Without a well-constructed global sales and<br />
service network with contacts on the spot, FURTHER INFORMATION<br />
we wouldn’t be so successful,’ adds Werner +++daniel.bangerter@studer.com<br />
Schmid, STUDER Regional Sales Manager. +++ info@walter-tools.com +++<br />
‘Communication in the local language and www.walter-tools.com +++<br />
fast reaction times are decisive factors for<br />
success – both for Walter and for us.’<br />
For the global market:<br />
STUDER gives<br />
Walter custom-built<br />
tools the right fi nish<br />
MOTION 03/08<br />
17
TOOLS & TECHNOLOGY<br />
CYLINDRICAL GRINDING<br />
Three Sites – Same Quality<br />
The automotive supplier ZF places global reliance on the cylindrical<br />
grinding competency of the SCHLEIFRING Group.<br />
Quality is decisive. Only those who<br />
produce faultless top quality products<br />
can hope to survive in global competition.<br />
The ZF concern provides ample<br />
evidence of this. Gear components,<br />
steering rods, steering nuts and other<br />
parts for automotive manufacture are<br />
the special preserve of this renowned<br />
automotive industry supplier. For production<br />
at its international sites, ZF relies<br />
in particular for key processes all<br />
over the world on cylindrical grinding<br />
machines by SCHAUDT, MIKROSA and<br />
STUDER. ‘Since we work everywhere<br />
with the same machines, we have great<br />
18 MOTION 03/08<br />
advantages regarding standardization and fl exibility. Apart from that, our produc-<br />
tion sites can exchange their technical knowledge of the equipment with each<br />
other. This improves the quality of the production processes and also leads to<br />
better machine availability,’ as Horst Kallfass, Manager of Production and Site<br />
Planning for ZF explains.<br />
� Friedrichshafen<br />
Advantage: The<br />
SCHLEIFRING Group<br />
machines score<br />
everywhere with<br />
best results<br />
In their parent factory in Friedrichshafen, ZF produces mainly gear components<br />
such as wheels, shafts and special parts of component manufacture for bus and<br />
truck gearboxes. These parts are ground on SCHAUDT cylindrical grinding machines.<br />
A total of 18 machines of very different types such as the CombiGrind hL,<br />
CombiGrind vM, ShaftGrind and variations of the Zeus range are in service with
ZF. ‘In many cases, the machines were<br />
confi gured specially for us. Only the<br />
CombiGrind vM are in service as standard<br />
versions, apart from some special<br />
components as required for our own<br />
site-specifi c delivery requirements,’<br />
Horst Kallfass goes on to explain. Completely<br />
new are both of the CombiGrind<br />
models vM and hL, which ZF is using to<br />
increase the manufacturing throughput.<br />
These two machine types are just being<br />
put into service. ‘We are having one or<br />
two teething troubles with the latest<br />
machines. However, all the signs are that<br />
following full acceptance of the machines,<br />
they will be bringing enormous<br />
relief in terms of manufacturing capacity,’<br />
as Kallfass continues. ‘We are expecting<br />
to see appreciable improvements<br />
in process safety and cycle times.’<br />
The machine operators benefi t from the<br />
new machines as well: they make for<br />
greater ease of operation, resetting and<br />
quality control. With the SCHAUDT ma-<br />
chines ZF can serve their customers<br />
faster, better and more fl exible.<br />
� Shanghai<br />
ZF Shanghai manufactures mainly hy-<br />
draulic steering units for the Chinese<br />
and Asiatic markets. These demand<br />
above all standard and mid-range prod-<br />
ucts, at the same time setting great<br />
emphasis on an excellent brand and<br />
premium quality. ‘We produce for the<br />
Chinese branches of General Motors,<br />
Shanghai Volkswagen, Ford and Mazda.<br />
In addition, we also supply certain steering<br />
components to ZF subsidiaries in<br />
Europe and South-East Asia,’ says Song<br />
Effective: The CombiGrind hL<br />
integrated into a manufacturing<br />
cell replaces four machines<br />
At the commissioning (left to right): Frank Ilg (representing<br />
Ilg & Sulzberger), Klaus Wulf (/Production Engineering<br />
ZF Friedrichshafen), Uli Baumann (SCHAUDT Key Account Manager ZF)<br />
Peichun, Managing Director of ZF Shanghai, ‘the market expects outstanding<br />
quality from us and quick deliveries at sensible prices. We can only do that by<br />
reducing our costs of production still further, making the production process even<br />
more effi cient and relying on standardization in mass production. To do this, we<br />
rely on the cylindrical grinding expertise of KÖRBER SCHLEIFRING.’ For example,<br />
ZF grinds the external diameters of rack shafts and pinions on MIKROSA and<br />
STUDER machines. There were two MIKROSA Kronos LX and a total of eight<br />
STUDER (S30, S36, S40) specially customized to ZF Shanghai requirements.<br />
‘STUDER machines offer absolute precision, are highly effi cient and are equipped<br />
with an automatic online maintenance and feedback system. That’s why they are<br />
ZF FRIEDRICHSHAFEN AG<br />
Die ZF Friedrichshafen AG is one of the world’s leading automotive suppliers<br />
in the drive and chassis engineering fi elds with around 60,000 staff, of which<br />
some 23,000 are employees abroad. ZF is consistently working to extend its<br />
global market presence and at the moment has 119 production companies in<br />
25 countries as well as six main development sites around the world. These<br />
are complemented by their own trading, sales and service companies and a<br />
global network covering 700 service stations. In this way, ZF offers contacts<br />
which are close to the customer at every level and in all areas.<br />
www.zf.com<br />
MOTION 03/08<br />
19
TOOLS & TECHNOLOGY<br />
fi rst choice for us,’ says Peichun. What<br />
he values in the MIKROSA machines is<br />
their high effi ciency, process stability<br />
and reliability: ‘Regarding precision re-<br />
liability, cylindricity and surface quality,<br />
the MIKROSA leaves every other com-<br />
parable machine standing.’ Further-<br />
more, ZF Shanghai uses the MIKROSA<br />
machines in key production locations.<br />
‘In this way, we guarantee stability and<br />
reliability for the whole of the process<br />
as well as the high quality required of<br />
our steering units. This naturally has a<br />
benefi cial effect on the satisfaction of<br />
our customers,’ says Song Peichun.<br />
� Schwäbisch Gmünd<br />
Electronic steering systems in vehicle<br />
construction are on the advance. ZF<br />
started manufacturing these systems<br />
in 2002. At their Schwäbisch Gmünd<br />
site ZF fabricates steering systems<br />
(ZFLS, a joint venture between the com-<br />
20 MOTION 03/08<br />
Shanghai: Gear<br />
wheels are ground<br />
on the MIKROSA<br />
Kronos LX<br />
panies ZF Friedrichshafen and Robert Bosch) both conventional and speed-dependent<br />
rack-and-pinion hydraulic steering as well as ball-and-nut power steering<br />
for commercial vehicles and electric steering for cars or hydraulic steering<br />
systems. The individual components of the steering systems include one that is<br />
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������������������� ����������
[1]<br />
[1] Hand in Hand: Together, ZFLS staff André Schiffel, Markus Sanwald and Jochen Stanzl (from the left) and STUDER Regional Sales Manager Werner Schmid<br />
(2nd from right) have just implemented high-speed grinding of APA steering nuts on the S12 [2] STUDER S12: The machine grinds the diameter and the bearing<br />
surface of the steering nut by means of angular plunging [3] Requirements for high-speed grinding on the S12: Precise linear motors, hydrostatic magneticallypretensioned<br />
guideways, which can be programmed, in 10-nanometer steps and cutting speeds of up to 140 m/s<br />
relatively new: the steering nut for an<br />
axle-parallel drive. At present, ZFLS is<br />
producing 2,000 units a day; in the future<br />
the annual production is planned<br />
to reach two million units. An essential<br />
step in the production of the steering<br />
nuts is the grinding process on a<br />
STUDER S12. ‘On this highly-accurate<br />
machine we grind the diameter of the<br />
components, and the adjoining fl at sur-<br />
faces,’ says Markus Sanwald, Produc-<br />
tion Manager at ZFLS. ‘For this we have<br />
to machine a length and a diameter pre-<br />
cisely and these are decisive for the<br />
following steps in the production proc-<br />
ess.’ As the newest of a total of 38<br />
[2]<br />
[3]<br />
STUDER machines at ZFLS ‘the S12 works not only extremely accurately but<br />
thanks to the conversion from conventional to HSG (high-speed grinding) with<br />
CBN grinding wheels it reduces the cycletimes appreciably. The S12 handles<br />
cutting speeds far in excess of 50 m/s,’ explains Jochen Stanzl, who is responsible<br />
for machining engineering at ZF in the Industrial Engineering sector. And<br />
there is still potential for the future, as the machine permits a maximum speed<br />
of 140 m/s. ‘The high-speed process is an enormous help to us in satisfying<br />
customer demand. In this respect, the S12 combines its high productivity with<br />
extreme reliability.’ In addition, the S12 is already equipped with a camera to read<br />
a special data code. In future, every ZFLS component is to be marked with these<br />
codes to guarantee the traceability of every single steering nut for ZFLS customers.<br />
This far-sighted Swiss concept is valued<br />
by ZFLS as much as the SCHLEIFRING ser-<br />
FURTHER INFORMATION<br />
vice itself, which is customer-oriented and +++ daniel.bangerter@<br />
makes a name for itself in terms of quality studer.com +++ irina. hafner@<br />
and speed – just like ZF as well.<br />
schaudt.com +++<br />
MOTION 03/08<br />
21
TOOLS & TECHNOLOGY<br />
SURFACE AND PROFILE GRINDING<br />
Machines for the World Market<br />
The new KÖRBER SCHLEIFRING factory in China has been in operation since<br />
August 2008. With its new premium grinding machines, such as the Redline S,<br />
its market successes have even spread beyond Asia.<br />
nting, located north-west of Shang-<br />
A hai, is one of the centers of the<br />
Chinese automotive industry. The Ger-<br />
man-Chinese joint venture, Shanghai<br />
Volkswagen, which has the largest share<br />
of the market for private cars in China,<br />
has its head offi ce here, and this is also<br />
the site of the new Koerber Schleifring<br />
Machinery (Shanghai) Co. Ltd. (KSMS)<br />
production plant. KÖRBER SCHLEIFRING<br />
has been manufacturing in China since<br />
2003. The new factory was needed because<br />
the capacity of the existing production<br />
plant was no longer suffi cient.<br />
KSMS now has 191 employees on a site<br />
of more than 11,000 m² and is producing<br />
approximately 200 machines a year for<br />
surface grinding, profi le grinding, cylin-<br />
drical grinding and tool grinding. Once<br />
the distribution network has been built<br />
up the company expects to supply more<br />
than 600 units a year. ‘We are producing<br />
for the Chinese market here, making<br />
products that are technically sophisticated<br />
and at a comparable level to those<br />
that we produce in Europe,’ explains Dr<br />
Ralf Kammermeier, CEO of KÖRBER<br />
SCHLEIFRING.<br />
� Redline S – BLOHM JUNG<br />
from China<br />
High import duties on products from<br />
abroad and the ‘local content’ that is<br />
required of importers, that is to say a<br />
fi xed proportion of locally manufactured<br />
parts in goods intended for the Chinese<br />
22 MOTION 03/08<br />
market, make it diffi cult for European companies to market their products in China.<br />
The solution is to make them there. This is what BLOHM JUNG has done. ‘We could<br />
not produce a mid-range product in Germany that was competitive in the Asian<br />
market, so we moved the manufacture of our Redline S surface grinding and profi<br />
le grinding machine to China,’ explains Torsten Runkowski, Head of Software and<br />
Electrical Design and the manager responsible for the Redline S project.<br />
The Redline S is based on the BLOHM Precimat, which is no longer made in Hamburg.<br />
Ninety per cent of its mechanical components and 100 per cent of its electrical<br />
and electronic components originate in China. Thus the control and all of the<br />
machine electronics of the Redline S have been developed in cooperation with<br />
Siemens. The full electrical package, i.e. the switch cabinet and the operator console,<br />
is now made in a Siemens factory in Beijing. This reduces the manufacturing<br />
Put through its<br />
paces: The Redline S<br />
during machine<br />
acceptance tests
New: The KÖRBER SCHLEIFRING factory in Shanghai Competitive: The controls and machine electronics for the Redline S are made in China<br />
costs of the Redline S by up to 40 per<br />
cent compared with production in Europe<br />
and makes the machine competitive<br />
in China as well. ‘We are currently optimizing<br />
the logistics. At present, all the<br />
Redline S machines for the European<br />
market are subject to a quality inspection<br />
in our parent factory in Hamburg. In order<br />
to avoid this in future, we are developing<br />
a Quality Assurance section in<br />
Anting and are training Chinese staff to<br />
become Quality Assurance experts,’<br />
says Runkowski.<br />
REDLINE S<br />
The latest Siemens control and drive<br />
technology: high-precision ball screw<br />
with digital drive<br />
Virtually maintenance-free linear<br />
guideways<br />
Variable speed AC grinding drive, 4.5<br />
kW at 1,500 rpm<br />
‘BLOHM eco’ control concept: menudriven<br />
operation via TFT color display<br />
Confi gurable workshop-compatible<br />
programming and dressing cycles<br />
Manual or automatic grinding infeed<br />
can be selected<br />
� eco and easy Touch<br />
KSMS offers two versions of the Redline S for one-off and series production, the<br />
eco and the easy Touch. The Eco version is a basic surface grinding machine. Its<br />
operating principle is so simple that a machine operator can be trained to use it<br />
in a few hours. The Redline S easy Touch offered by KSMS is a surface and profi<br />
le grinding machine with standardized functionality. ‘In the development phase,<br />
we spoke to sales managers from Europe, the USA and Asia to establish the<br />
“essential functionalities” of the machine. Every superfl uous detail was eliminated,’<br />
says Torsten Runkowski. Standardization of the grinding functions has<br />
reduced the depth of nesting compared with other surface and profi le grinding<br />
machines. The operating concept of the easy Touch is thus extremely simple and<br />
can be mastered within a very short time. A menu-based control with clear illustrations<br />
simplifi es operation. However, the machine can be quickly and easily<br />
fi tted with additional equipment when needed as the options required for this<br />
are accessible.<br />
� Enormous demand<br />
Standardization of machines has considerable advantages: it greatly reduces the<br />
costs of manufacture, inventory and logistics and makes the Redline S a cost-effective<br />
quality product. ‘Our customers receive proven BLOHM JUNG quality at<br />
an excellent price that also allows us to be competitive in the Asian market,’ says<br />
Torsten Runkowski. Dr Kammermeier confi rms that the new machine from China,<br />
particularly the easy Touch version, is a defi nite success in Europe. ‘After it became<br />
known that we were in production in China there was an enormous demand for the<br />
Redline S in both Germany and Switzerland. We were very surprised at this. But we<br />
can also sell the Redline S in Europe with a clear<br />
conscience. “Quality made by SCHLEIFRING” is FURTHER INFORMATION<br />
equally true whether we manufacture the ma- +++ torsten.runkowski@<br />
chines in Germany or in China.’<br />
blohmjung.com +++<br />
MOTION 03/08<br />
23
TOOLS & TECHNOLOGY<br />
SURFACE AND PROFILE GRINDING<br />
Specialties from the Black Forest<br />
Proximity to the customer is<br />
crucial to the success of the<br />
HÄRTER Group.<br />
The German province of Baden-<br />
Württemberg is known for its<br />
healthy economy and the notable success<br />
of its small and medium-sized enterprises.<br />
Quite often small family businesses<br />
that started here develop into<br />
well-known groups of companies with<br />
global operations. One of these is the<br />
HÄRTER Group. This family company,<br />
which is a player on the international<br />
stage, has its headquarters in<br />
Königsbach-Stein at the northern edge<br />
of the Black Forest. It is one of the leading<br />
suppliers of punches, stampings<br />
and metal/plastic components for the<br />
telecommunications and automotive<br />
industries as well as many others. The<br />
company specializes in complete customized<br />
solutions from a single supplier<br />
and is one of the technological<br />
HÄRTER GMBH<br />
Founded in 1964, Härter GmbH is now<br />
the leading global supplier of high-per-<br />
formance multi-stage operation dies,<br />
precision stampings, precision injection<br />
moldings and assemblies. The family-<br />
run fi rm employs about 1,700 people<br />
throughout the world.<br />
24 MOTION 03/08<br />
Reliable: HÄRTER relies on high<br />
quality at all its sites<br />
leaders in its fi eld. `Our products and services cover the whole of the value creation<br />
chain, ranging from product development through tool and die making and<br />
the production of prototypes and test runs to the cost-effective series production<br />
of stampings and metal/plastic components,‘ explains CEO Martin Härter.<br />
� International network<br />
These days HÄRTER‘s international customers generate their ultimate consumers<br />
in the local markets throughout the world. ‘Therefore, so that we could meet the<br />
requirements of our customers on an individual basis, we had to be on the spot<br />
in the critical markets and in recent years we have consistently built up our network<br />
of international representatives and production facilities,‘ explains Wolfgang<br />
Härter, who founded the fi rm. Over time, the HÄRTER Group has set up factories<br />
in the growth markets of the USA, Poland and China.
Leaders in technology: The HÄRTER Group uses BLOHM JUNG machines to<br />
manufacture individual complete solutions for its customers<br />
To do this, HÄRTER had to adapt to the<br />
different mentalities of the countries<br />
concerned. ‘Logistics is sometimes<br />
harder work, and Quality Assurance<br />
requires greater attention from the parent<br />
company,‘ reports Rolf Morlock,<br />
Head of the Grinding department at<br />
HÄRTER. The company guards against<br />
the loss of know-how by building up<br />
core competencies at its headquarters.<br />
The international production facilities,<br />
particularly those in Asia and Eastern<br />
Europe, are used for cost-effective series<br />
production. ‘This trend may still<br />
intensify,‘ explains Morlock.<br />
� Shorter development cycles<br />
‚In the telecommunications industry in<br />
particular, development cycles are get-<br />
ting shorter and shorter, needing even<br />
faster response times from the tool-<br />
maker,‘ says Morlock. Modifi cations<br />
are likely to be made right up to almost<br />
the start of a series. This means that<br />
on the manufacturing side we need<br />
fl exible machine designs that can ac-<br />
commodate these changes in the re-<br />
quired quality at short notice. JUNG<br />
profi le grinding machines are excellent<br />
as they provide this fl exibility. They can<br />
be set up quickly and<br />
are easy to operate.<br />
For this reason, HÄR-<br />
TER relies on JUNG<br />
machines wherever it<br />
is in the world, and<br />
has been doing so for<br />
more than 40 years.<br />
� Strategic partnership<br />
Series production:<br />
HÄRTER and BLOHM<br />
JUNG have been working<br />
together since 1967<br />
As early as 1967, BLOHM JUNG delivered the fi rst profi le grinding machine. Since<br />
then, the two companies have worked together in full confi dence. In the mid-90s,<br />
HÄRTER purchased the fi rst fully-CNC grinding center. Today, HÄRTER has more<br />
than 25 JUNG profi le grinding machines in use throughout the world. ‘We have<br />
had nothing but good experiences to date with our worldwide use of JUNG<br />
machines,‘ explains grinding expert Morlock. ‚The different factories keep in<br />
close contact and exchange their experience of the grinding processes and the<br />
characteristics of the machines.‘<br />
HÄRTER also gains from the international presence of the SCHLEIFRING Group.<br />
Matthias Hußlik, Area Sales Manager at BLOHM JUNG and the person whom<br />
HÄRTER deals with, explains: ‘The HÄRTER Group has expanded into exactly<br />
the same world locations as the SCHLEIFRING Group. Our sister companies,<br />
United Grinding Technologies in the US and KÖRBER SCHLEIFRING China, are<br />
directly on site for them and can offer them rapid comprehensive service. In<br />
Eastern Europe too, Poland for example, they have access to our regional sales<br />
and service technicians.‘ The two companies<br />
have thus become reliable partners<br />
FURTHER INFORMATION<br />
for each other. With its grinding machines, +++ www.blohmjung.com +++<br />
BLOHM JUNG guarantees the quality and matthias.husslik@blohmjung.com<br />
know-how of HÄRTER tools.<br />
+++ www.haerter.de<br />
MOTION 03/08<br />
25
TOOLS & TECHNOLOGY<br />
SURFACE AND PROFILE GRINDING<br />
Absolutely First Choice<br />
Global production a standard: A<br />
Siemens Power Generation gas<br />
turbine<br />
Wherever in the world Siemens Energy is producing gas turbines, including its new factory in<br />
Shanghai, the company relies on quality grinding machines from MÄGERLE.<br />
t makes no difference whether the fac-<br />
Itory is in Berlin, Finspång, Hamilton or<br />
Shanghai; in every Siemens Energy factory<br />
you are impressed by the massive<br />
MÄGERLE Grinding Centers. Siemens<br />
swears by the grinding machines made<br />
by KÖRBER SCHLEIFRING’s subsidiary<br />
from Fehraltorf, near Zurich. They are<br />
Teamwork by Siemens and<br />
MÄGERLE: Tom Stenger<br />
(right) and Steven Hughes<br />
work hand in hand<br />
26 MOTION 03/08<br />
used for the high-precision machining of guide vanes, blades and the Hirth gears<br />
on the rotor disks and hollow shafts of gas turbines. In Shanghai, they are part of<br />
the most modern turbine blade manufacturing plant in the world.<br />
� One-stop shop<br />
In the summer of 2005, Siemens made a start on the planning and con-<br />
struction of the new Chinese factory, on a former football pitch. Siemens<br />
is well established as a supplier of turnkey power stations in China and<br />
has its production plants in the Middle Kingdom because China is increasingly<br />
requiring ‘local content’ from importers, namely an increasing<br />
proportion of locally produced components. Tom Stenger, Division<br />
Manager Factory & Technology at Siemens Energy, is responsible for<br />
the planning, building and operation of the new factory in Shanghai.<br />
‘Here in Shanghai, we have brought all our manufacturing processes<br />
under one roof. This constitutes a one-stop shop: the components have<br />
to stay in the workshop during the entire value creation process,’ he<br />
explains. ‘Since we cannot produce things any faster in China than we<br />
do in Europe, we can only design the throughput time of an expensive<br />
component to be as short as possible by optimizing the material fl ow<br />
and using outstanding logistics processes.’<br />
� Customized solutions for the most demanding applications<br />
These components place extremely high demands on the manufac-<br />
turing process: they are unusually large and heavy, they have to<br />
withstand extreme thermal and mechanical stresses and in addition
they must be produced with the highest<br />
precision. Only specially developed<br />
grinding machines can enable us to<br />
meet these challenges. ‘For these reasons<br />
we use MÄGERLE grinding machines<br />
almost exclusively in all our<br />
factories worldwide. Every individual<br />
machine is specially adapted for the<br />
production job concerned and is made<br />
to our specifi cations,’ explains Stenger.<br />
During the 90s, MÄGERLE was already<br />
developing an in-house design for such<br />
jobs: ‘We use standardized compo-<br />
nents and then we modify them to meet<br />
the particular customer’s specifi cation<br />
and tailor the machine to the special<br />
application. Thus every MÄGERLE ma-<br />
chine is a special solution,’ explains<br />
production manager Martin Preisig.<br />
Tom Stenger confi rms this. ‘The ma-<br />
chines that we use are rarely identical<br />
with ones that have already been supplied<br />
to us. Over and over again, we<br />
and MÄGERLE use our operational experience<br />
to make the grinding machines<br />
even faster, more accurate and<br />
more reliable.’ Every new machine<br />
therefore always represents an improvement<br />
in performance. The machine<br />
controls of the modern grinding<br />
centers are responsible for more and<br />
more functions. MÄGERLE machines<br />
are already integrated into the Siemens IT network and have an online connection<br />
to MÄGERLE Service. They are increasingly becoming a fi xed component<br />
of the digital factory,’ explains Tom Stenger. Running alongside this, there is a<br />
growing requirement for qualifi ed personnel to operate, program and maintain<br />
the plant. Intensive training of machine operators and process engineers in the<br />
MÄGERLE production factory and in the Siemens production department where<br />
the machines are to be used is consequently an important building block in the<br />
staff qualifi cation process. Siemens uses the same production systems through-<br />
out the world and this provides crucial advantages: Knowledge and skills are<br />
transferred with ease as people can relate what is new to knowledge they already<br />
have. ‘The production risks are considerably reduced and our own specialists<br />
can optimize the Siemens Manufacturing Network within the context of “sharing<br />
best practice”,’ says Tom Stenger.<br />
� The logistics challenge<br />
For Siemens, working in collaboration with MÄGERLE means a high degree of<br />
planning security. When a new machine is completed and assembled in the MÄGER-<br />
LE factory for pre-acceptance, it already has to meet the high specifi cations required<br />
of it. Dismantling and packing it after this and the logistics processes to the respec-<br />
tive Siemens factory are also problem-free. Experienced technicians assemble the<br />
grinding centers on site, commission them and prepare everything for the intensive<br />
fi nal acceptance test. ‘All the important machine parameters, plus the safety of the<br />
new work post, are thoroughly tested. We do not do this without the close involvement<br />
of MÄGERLE,’ says Tom Stenger. ‘These jobs represent real challenges for<br />
our designers and fi tters,’ says MÄGERLE man Steven Hughes, ‘but over time we<br />
have developed an expertise in this fi eld that has helped us to hold a unique selling<br />
position for these special grinding solutions.’<br />
Without doubt this is the reason, too, that MÄGERLE machines are not necessarily<br />
placed in the low-price segment when compared with the competition. Yet Siemens<br />
deliberately opts f or ‘Made in Switzerland’ quality. ‘For us, good machine availability<br />
and reliability in production with reproducible high quality are key criteria for<br />
our purchasing decisions. We assess the long-term accuracy of the machines. Our<br />
calculations cover the whole of a machine’s<br />
life cycle. On that basis, FURTHER INFORMATION<br />
MÄGERLE is our undisputed fi rst +++ tom.stenger@siemens.com +++<br />
choice,’ says Tom Stenger.<br />
Production at Siemens’ Shanghai plant: MÄGERLE machines provide<br />
the necessary planning reliability and process stability<br />
roland.ruetti@maegerle.com +++<br />
MOTION 03/08<br />
27
MOTIONS & MORE<br />
PORTRAIT<br />
Across the World Under Pedal Power<br />
Voyage of discovery:<br />
Fully laden and<br />
motivated Martin<br />
Habegger travels round<br />
the world<br />
Cosmopolitan SCHLEIFRING employee Martin<br />
Habegger loves experiencing life in other countries.<br />
He likes to get on his bicycle to visit them.<br />
hen he was 18 years old, Martin<br />
WHabegger watched a television<br />
program that gave him itchy feet: ‘A<br />
documentary about Tierra del Fuego<br />
made such a big impression on me that<br />
I decided then and there that I would<br />
travelto the southern tip of Patagonia<br />
one day,’ reports Martin Habegger, Product<br />
Manager for cylindrical grinding<br />
machines at KÖRBER SCHLEIFRING in<br />
Shanghai. That was in 1985. At the time,<br />
the Swiss national could not guess that<br />
his plan would one day lead to a seven-<br />
28 MOTION 03/08<br />
month cycling adventure. Today, over 20 years later, the 41-year-old is a well-traveled<br />
man. Since that evening in front of the TV, Martin Habegger has spent all his holidays<br />
abroad. He concludes, ‘Life in other cultures is varied and informative.’<br />
� A dream come true<br />
Almost there:<br />
Martin Habegger<br />
at the southern tip<br />
of Patagonia<br />
He should know – the list of countries and continents that Martin Habegger has<br />
already visited is long and includes New Zealand and Australia, South America<br />
and Alaska, South Africa and Europe. ‘All my trips have been exciting and unbelievably<br />
enlightening,’ says the friendly cyclist. ‘I have got to know a lot of people<br />
all over the world. What impressed me the most were the different ways of think-
ing and perceiving things, the different<br />
eating habits, religions, morals and attitudes<br />
towards life.’ One thing that<br />
makes this globetrotter a bit different is<br />
the fact that he gets his insights into the<br />
different cultures from astride his bicycle.<br />
He gives a plausible-sounding reason:<br />
‘If you travel by plane or car, you<br />
shoot past the beautiful sights and special<br />
features of other countries. A bicycle<br />
doesn’t go too fast. You are right in the<br />
middle of the countryside and can decide<br />
for yourself at any time whether<br />
you want to go left or right.’<br />
An outgoing and inquisitive nature is<br />
as much a part of such trips as a thirst<br />
for adventure. In 2002, Martin Habegger<br />
began his longest trip to date. He took<br />
time off work and cycled through Spain,<br />
Cuba and South America. He covered<br />
more than 7,000 kilometers under pedal<br />
power. And at the end of it he fulfi lled<br />
his childhood ambition and reached the<br />
town of Ushuaia at the southern tip of<br />
Argentina.<br />
� Life in China<br />
On all these trips, Martin Habegger<br />
traveled as a private individual. In talking<br />
to people, he realized that he would like<br />
to settle for a longer period of time in<br />
another country for work. In 2006, the<br />
time was ripe. After eleven years at<br />
STUDER in Switzerland, Martin Habeg-<br />
ger moved to China. The mechanical<br />
engineer has been responsible for prod-<br />
uct portfolio, grinding applications,<br />
know-how transfer and sales support in<br />
Shanghai ever since.<br />
The fi rst few months in his new home meant a major adjustment. ‘The metropo-<br />
lis of Shanghai with its population of18 million did not offer the calm, restful<br />
places and opportunities for exercise in the countryside that I was used to from<br />
Switzerland. At the beginning, the diffi cult Chinese language also made it harder<br />
for me to make contact with local people and limited my cultural experience,’<br />
reports Mr Habegger, who feels totally at ease there now. The experiences from<br />
his travels helped a lot when he arrived in China. ‘I know that language barriers,<br />
unfamiliar food, unfamiliar climate and people with different ways of thinking<br />
Onwards: 7,000<br />
kilometers by bicycle<br />
from Switzerland to<br />
Tierra del Fuego<br />
Positive attitude: Martin Habegger<br />
enjoys meeting people in other countries<br />
MOTION 03/08<br />
29
MOTIONS & MORE<br />
present daily challenges. So it is all the<br />
more important to approach integration<br />
with an open mind and a positive attitude<br />
towards one’s host country.’ Martin<br />
Habegger and his partner have now<br />
settled in well in China. And who would<br />
have thought that he would become so<br />
fond of the language? ‘After the initial<br />
diffi culties, learning Chinese is now one<br />
of my greatest hobbies.’ He does not<br />
suffer from homesickness, saying, ‘Of<br />
course, there are moments when I miss<br />
my family and friends, but I would not<br />
describe this as homesickness. What I<br />
miss particularly are outdoor sports in<br />
the countryside and of course skiing.’<br />
� Unforgettable moments<br />
So what things have left the greatest<br />
mark on the globetrotter? Those are the<br />
Along for the ride: Martin Habegger’s trips<br />
take him through breathtaking landscapes<br />
unforgettable experiences, for example<br />
the time when he was exhausted and<br />
caught in the pouring rain in Chile and a<br />
ship’s captain invited him to a meal on<br />
his ship and gave him food for his onward<br />
journey. And the time when he was<br />
invited by Argentinean border guards to<br />
eat with them and spend the night at<br />
30 MOTION 03/08<br />
Unforgettable: Close encounters<br />
with impressive natural phenomena<br />
their border post. ‘And you could also see how globalization has reached the furthest<br />
corners of the earth. You could buy a Coca-Cola or a Magnum ice cream in<br />
the smallest villages in the Philippines and in the poorest regions of Cuba.’ In Chile,<br />
Mr Habegger went to a village where the inhabitants told him they had never been<br />
outside the village. There were only three telephones, but – thanks to Bill Gates –<br />
unlimited Internet access.<br />
‘I have come to realize what a privilege it is to travel, to live in other countries and<br />
always to be able to return home to Switzerland. I think I have become more open
and more tolerant towards my fellow human<br />
beings.’ In answer to the question,<br />
which countries he would like to live in<br />
one day, he names several: ‘Spain, because<br />
it is one of my favorite countries.<br />
Canada, because of its vast unspoiled<br />
landscape. France, so I can fi nally learn<br />
French and enjoy a glass of red wine. And<br />
India, especially because of the fi ne curries,’<br />
says Mr Habegger with a laugh.<br />
� The next trip<br />
But wherever the couple end up traveling<br />
to in future, they have their next project<br />
lined up for the end of 2009. This will be<br />
a return trip from Shanghai to Switzerland<br />
– by bike, of course. ‘We already have a<br />
rough route drawn up,’ says Mr Habegger<br />
looking forward to the trip. You can fi nd<br />
more information about Martin Habegger’s<br />
return trip and experiences on the<br />
Internet.<br />
www.fondue-radler.com<br />
Encounter: Submerging<br />
oneself in other cultures<br />
Good night: A makeshift camp on the<br />
road to Tierra del Fuego<br />
Routine: Martin Habegger during a<br />
presentation with colleagues in Shanghai
TOOLS & TECHNOLOGY<br />
TOOL GRINDING<br />
Think Global – Act Local<br />
Tool grinding machine manufacturers EWAG and WALTER are making the<br />
most of their joint sales and service structure and are looking after their global<br />
customers with competent staff on site.<br />
We speak the same language as<br />
our customers, we are always<br />
close by and are able to react quickly<br />
and fl exibly,’ this is how EWAG sales<br />
manager Walter Poiss sums up the ad-<br />
vantages of their joint sales and service<br />
structure. Walter Maschinenbau GmbH<br />
has had subsidiaries on all continents<br />
for some time:<br />
32 MOTION 03/08<br />
Without a hitch: The<br />
collaboration between<br />
WALTER and EWAG ensures<br />
perfectly running machines<br />
In 1967, the fi rst subsidiary was opened in Austria; in 1981, Walter Grinders USA<br />
was started (now known as United Grinding); this was followed in 1995 by the<br />
launch of WALTER Kurim in the Czech Republic; one year later, the Chinese subsidiary<br />
was opened; Singapore followed in 1999 and WALTER Japan in 2003.<br />
These days, WALTER is supporting fi ve competence centers and distributorships<br />
in 14 countries and also has its own staff in 30 countries. Since merging with
KÖRBER SCHLEIFRING, the world leader<br />
in tool grinding is making the most<br />
of the synergies with sister company<br />
EWAG. Both companies work closely<br />
together not just on purchasing and<br />
research and development but also on<br />
direct customer service.<br />
‘The majority of our customers are<br />
global players. In order to be able to<br />
meet their needs in the best possible<br />
way, we have local subsidiaries and<br />
agencies all over the world. Previously,<br />
SCHLEIFRING customers had two different<br />
contacts, now they have just one<br />
and they benefi t from a complete tool<br />
grinding range,’ explains Michael A.<br />
Haas, sales director of WALTER.<br />
� Example Eastern Europe<br />
WALTER and EWAG are managing their<br />
Eastern European sales and service op-<br />
‘We depend on a<br />
competent and<br />
reliable partner’<br />
Mladen Mlinaric, Managing<br />
Director of TM d.o.o.<br />
erations from the SCHLEIFRING Com-<br />
petence Center based at Walter s.r.o. in<br />
Kurim, Czech Republic. Both companies<br />
are utilizing a building in the grounds<br />
of the Czech WALTER factory which is<br />
equipped with a wide range of machinery<br />
for training and demonstration purposes.<br />
From this site, WALTER and<br />
EWAG customers based in the most<br />
important Eastern European markets of<br />
Russia, Poland, Slovenia and the Czech<br />
Republic are supported in all aspects of<br />
their specifi c grinding applications and<br />
service by native speakers. ‘We have<br />
only been working with EWAG for one<br />
year but we already appreciate the excellent<br />
service of their friendly and competent<br />
staff,’ reckons Danijel Radek,<br />
commercial manager of EWAG customer<br />
TM d.o.o. in Croatia.<br />
Full of praise: In Croatia, customers such as TM d.o.o. regard EWAG<br />
as a reliable partner<br />
For more than twenty years, the Croatian company has<br />
been manufacturing standard and customer-specifi c<br />
specialty tools made from carbide as well as tools<br />
with PCD and PCB cutting edges for drilling, turn-<br />
ing, milling and broaching. They have also been<br />
using an EWAMATIC LINE for the processing<br />
of PCD tools for a year now. ‘The new<br />
EWAG machine is replacing two older<br />
grinding machines. We are<br />
now grinding 70 per cent<br />
faster than before and our<br />
machine operators are not<br />
only praising its precision<br />
Perfectly designed:<br />
Competent advice is the basis for<br />
perfect conditions during tool<br />
production
TOOLS & TECHNOLOGY<br />
and reliability but also its ease of han-<br />
dling,’ says Radek. ‘Synergies arise not<br />
only from customer service but also<br />
from day-to-day work,’ explains Michael<br />
A. Haas. EWAG and WALTER also work<br />
‘Körber Schleifring<br />
responds to customer<br />
requirements<br />
without delay’<br />
together at customer events and trade<br />
fairs. Both SCHLEIFRING companies<br />
show a joint presence on a local, na-<br />
tional and international level, with joint<br />
exhibition booths, for example.<br />
� Competent service<br />
For some years now, well-known global<br />
companies have been establishing<br />
themselves in Brazil, one of the up-and-<br />
34 MOTION 03/08<br />
Michael A. Haas,<br />
Sales Director of WALTER<br />
Highest precision:<br />
Not just for tool<br />
production but<br />
also for service<br />
locations. EWAG and WALTER are thus<br />
offering their customers all over the<br />
world a total package of fi rst-class<br />
machines and competent service.<br />
Hand in hand: The team from EWAG/WALTER Brazil at a local trade fair<br />
coming BRIC states – BRIC stands for Brazil, Russia,<br />
India and China. As a result, local demand for<br />
standard and specialty tools is high. The local<br />
WALTER/EWAG team does not just consist of nine<br />
experienced staff. ‘In order to respond to customers’<br />
requirements quickly and without delay,<br />
KÖRBER SCHLEIFRING has opened a large spare<br />
parts center in Brazil. No other manufacturer of<br />
tool grinding machines offers this unique service,’<br />
emphasizes Michael A. Haas.<br />
On account of the spare parts center, managing<br />
director of SCHLEIFRING Brazil Antonio Dib and<br />
his highly qualifi ed team of sales staff, application<br />
engineers and service engineers are able to re-<br />
spond quickly and fl exibly to customer demands.<br />
‘Everyone here speaks a minimum of two languages.<br />
This means that while we are able to communicate<br />
with the customer in his own language,<br />
we are also able to communicate with our head<br />
offi ce in German,’ says Antonio Dib, explaining<br />
the advantages. The staff are not just skilled in<br />
languages – they also have extensive knowledge<br />
of the tool grinding industry and are constantly<br />
expanding their knowledge through regular train-<br />
ing courses. Incidentally, this holds true for all<br />
FURTHER INFORMATION<br />
+++ christoph.ehrler@walter-machines.de<br />
+++ regula.liniger@ewag.com +++
Meister Abrasives<br />
Make A Quality Decision International<br />
Meister Abrasives AG, Switzerland · www.meister-abrasives.com
MOTIONS & MORE<br />
INTERVIEW<br />
Products You Can Trust<br />
Consistent: The maintenance<br />
of SCHLEIFRING machines<br />
follows a set standard<br />
Adrian Stalder, Joint Managing Director of SERVICE,<br />
answers MOTION’s questions about globalized markets.<br />
lients expect local service, wherever<br />
Cthey are in the world. The specialists<br />
from SCHLEIFRING SERVICE are always<br />
on the spot.<br />
Mr Stalder, what do clients expect from<br />
the SERVICE team these days?<br />
Clients expect all their after-sales needs<br />
to be met. They want us to handle everything<br />
that enhances the availability<br />
and prolongs the lifespan of their grin-<br />
36 MOTION 03/08<br />
ding machines. They want everything from one source, in top quality and at a fair<br />
price: helplines, spare and replacement parts, on-site service and reconditioning.<br />
Most clients’ maintenance departments focus on fi rst-level servicing and they<br />
expect us to provide the rest.<br />
So SCHLEIFRING SERVICE responds by offering appropriate services?<br />
That’s right. Our clients’ requirements mean that we need to have a high-perfor-<br />
mance organization that is close to our clients. Our SERVICE system provides this.
Adrian Stalder is Joint Managing<br />
Director of SCHLEIFRING SERVICE<br />
alongside Dr Dirk Stegelmeyer<br />
We systematically expand our network<br />
in such a way that we are constantly<br />
improving our service to our clients.<br />
One example: Ten years ago, only 20<br />
per cent of our technicians lived near<br />
our clients. Today, this fi gure is 70 per<br />
cent. And customer loyalty is becoming<br />
stronger. In our key markets in Western<br />
Europe, alone we are on the spot with<br />
around 30 helplines and 200 service<br />
technicians.<br />
The quality of your service is as high<br />
in the rest of the world as it is in Germany<br />
and Switzerland. How do you<br />
manage that?<br />
Client expectations do not differ much<br />
around the world. So, as far as possible,<br />
we work to the same high standards throughout the organization. We must not<br />
be weaker in Asia than in Central Europe or the USA. This is why the SCHLEIFRING<br />
Group has for years been investing heavily in setting up and expanding its competence<br />
centers. Incidentally, the customer service managers in the USA and<br />
China are on an equal footing with the Europeans in our SERVICE management<br />
team. This means that we learn from everyone.<br />
What does SERVICE mean in an age of globalization?<br />
Among other things, SERVICE is a performance promise, like ‘Made by…’ or ‘Designed<br />
by…’ for high-quality products. Clients trust good brands and strong organizations.<br />
So we benefi t from the advantages of the corporate group. The individual<br />
companies within the SCHLEIFRING Group were previously all small and<br />
medium-sized grinding machine manufacturers. As such, they would not now be<br />
in a position to operate really successfully at international level. But together, we<br />
can develop competences even in far-off markets and provide good customer<br />
advice and all-round service.<br />
In smaller markets, the volume of business does not warrant a separate competence<br />
center. How do you provide advice and service to clients in these markets?<br />
We work with the local sales and service partners of the SCHLEIFRING Group.<br />
They provide second-level service locally through all-round service technicians.<br />
They receive support from their nearest competence center. This form of collaboration<br />
has proved very successful.<br />
What does preventive maintenance cover?<br />
Many of our clients ask us to carry out preventive maintenance on all machines<br />
supplied by the SCHLEIFRING Group. The machines simply run better and for<br />
longer with systematic maintenance and inspections. Prevention is much easier,<br />
cheaper and less stressful than emergency repairs. My car can manage 200,000<br />
km without any problem because it is serviced regularly by an authorized garage.<br />
We carry out thousands of maintenance services and inspections every year. This<br />
considerably reduces the risk of unplanned downtime and expensive consequential<br />
losses. It means that we are able to fulfi ll our ‘We care for you!’ claim better<br />
than ever before!<br />
[1] [2] [3]<br />
[1] Top support: Machines are commissioned on the client’s premises by qualified SCHLEIFRING SERVICE employees [2] Systematic: Regular maintenance minimizes the<br />
risk of unplanned downtime [3] Perfect fit: Original parts ensure the SCHLEIFRING machines maintain their high levels of precision<br />
MOTION 03/08<br />
37
MARKETS & TRENDS<br />
THE ENVIRONMENT<br />
A Global Concern<br />
Worth protecting: Forests<br />
are important for the<br />
positive CO 2 balance in<br />
the atmosphere<br />
Climate change is forcing every company around the globe to rethink its approach.<br />
Innovation is needed so that in future our substantial economic output can be achieved<br />
with as little energy input as possible.<br />
or many business organizations<br />
Faround the world, sustainability, energy<br />
effi ciency and climate protection<br />
represent one of the greatest challenges<br />
of the 21st century. Managers who do<br />
not prepare their companies for the consequences<br />
of climate change will no<br />
longer be at the top of their industry in<br />
ten or, at the latest, 20 years’ time. This<br />
is the fi nding of a recent survey of over<br />
4,000 companies from different industries,<br />
conducted by TNS Infratest on<br />
behalf of Commerzbank. It means that<br />
many of these companies are feeling<br />
insecure and are questioning whether<br />
their organizations are in a position to<br />
cope with the requirements of climate<br />
change. The situation in the construction<br />
and automotive industries, in agriculture<br />
and in mechanical engineering is entirely<br />
different. According to the survey,<br />
38 MOTION 03/08<br />
these industries believe that they are in a relatively strong starting position because<br />
they are already benefi ting from climate protection measures and the resultant<br />
boost in demand and innovation.<br />
� New products<br />
Of the mechanical engineering companies surveyed, nearly half justify their response<br />
with the fact that many of them have been tackling the consequences of<br />
climate change for a long time and are therefore developing marketable solutions<br />
that are helping to slow down climate change. New environmentally friendly products<br />
are being developed in company research laboratories and in partnership with<br />
academic institutions.<br />
Conservation has even found its way into production itself. Modern grinding machines<br />
are fully encased, thereby reducing their burden on the immediate surroundings.<br />
They have highly effective protective mechanisms that catch oil and emulsion mist.<br />
These protect the machine operators and, at the same time, the collected material<br />
can be recycled within the system. ‘Universities and research institutes are working<br />
on improving the ecological balance of the grinding process,’ says Dr Heinrich Mushardt,<br />
who is in charge of research and development at KÖRBER SCHLEIFRING. ‘In
some cases, the development of new cooling<br />
lubricants is also opening up some<br />
very interesting possibilities.’ For instance,<br />
the University of Braunschweig’s<br />
Institute for Machine Tools and Production<br />
Technology is testing various waterbased<br />
alternatives – including some to<br />
which polymers and glycerin have been<br />
added – on machines supplied by the<br />
SCHLEIFRING Group. The cooling lubricants<br />
are practically resistant to germs<br />
and therefore pose no risk to human<br />
health. Also, the rate of metal removal with<br />
the new coolants can sometimes be much<br />
higher, depending on the application.<br />
Environmental aspects and energy effi<br />
ciency are also setting standards for<br />
the production and operation of machine<br />
tools. However, the products<br />
manufactured with the help of the machines<br />
offer a more effective lever for<br />
reducing the burden on the climate. In<br />
automotive construction, the weight of<br />
a vehicle and the effi ciency of its engine<br />
are key factors in reducing energy consumption.<br />
‘We provide innovative tech-<br />
[1] [2]<br />
[3] [4]<br />
nology for the production of lighter components and our grinding machines are<br />
becoming increasingly precise and effi cient,’ explains Dr Mushardt. The valuable<br />
contribution made by modern injection technology towards lowering emissions<br />
is based in part on pumps and injectors with their precision-ground parts.<br />
� A common task<br />
Environmental requirements are set to become more exacting in future. Climate<br />
protection is described by experts as one of the megatrends of the 21st century,<br />
since it is not restricted to national boundaries. And this in turn will push the further<br />
development of machine tools, and grinding technology in particular. Innovative<br />
technology is helping to stem the effects of climate change – a global task that<br />
needs to be tackled at international level by a large number of different sectors,<br />
including government, industry and science. Action by individual countries would<br />
have only limited chances of success. This is why the member states of the European<br />
Union have drawn up an Energy Action Plan, setting themselves a binding<br />
target for renewables of 20 per cent of total energy consumption within the EU by<br />
2020. One of the main instruments for implementing the aims is the promotion of<br />
new technologies. In this, the EU is assuming a pioneering role.<br />
On other continents too, industry and government are aware of the increasing<br />
importance of climate protection and environmental conservation. There is a growing<br />
awareness of these issues in emerging nations like China. According to a study<br />
by Deutsche Bank Research, China will intensify its efforts in the area of energy<br />
effi ciency and climate protection signifi cantly in the near future. The USA is also<br />
increasingly recognizing the dangers of climate change. Current developments<br />
show that in the next few years we can expect to see a rise in the number of climate<br />
and environmental policy measures worldwide.<br />
Fatal impact: Emissions of greenhouse gases like carbon dioxide are leading to [1] melting ice at the polar caps [2] more severe and frequent tornados [3] increased<br />
flooding because of the rise in sea levels [4] an increase in the number of forest fires<br />
MOTION 03/08<br />
39
NEWS<br />
INTERNAL CYLINDRICAL GRINDING<br />
New Competence Center<br />
STUDER takes over the Swiss company Combitec AG. Their market<br />
share for internal cylindrical grinding will considerably increase with the<br />
launch of a new competence center.<br />
he SCHLEIFRING Group is expand-<br />
Ting its manufacturing expertise in<br />
the internal cylindrical grinding sector.<br />
The merger of Combitec AG which is<br />
based in Biel, Switzerland with Fritz<br />
Studer AG enables two technologically<br />
advanced specialists to bundle their<br />
expertise and considerably strengthen<br />
their global market positions.<br />
� Extensive know-how<br />
‘COMBITEC offers an excellent range<br />
of internal cylindrical grinding machines<br />
and can call on extensive knowledge<br />
in this area of application,’ says<br />
Stephan Nell, chairman of the board of<br />
directors of Fritz Studer AG. Combitec<br />
AG has been building high-precision<br />
machines for the internal cylindrical<br />
40 MOTION 03/08<br />
grinding sector since 1982. The main focus of design and development are machines<br />
for manufacturing small to medium-sized components, in particular in<br />
the area of ultra-hard materials such as carbide, ceramics or sapphire.<br />
In this particular area, COMBITEC has developed a grinding<br />
center with a fully CNC-controlled B axis. This B axis allows<br />
grinding of radii and cones in a reciprocating<br />
mode – without restricting the geometry. Multiple<br />
and even extra large radii can be roughed and<br />
smoothed in a single clamping.<br />
The combination of high-precision machines<br />
and a specially developed operator interface<br />
as well as the simulation software SimCT<br />
which is specifi cally geared to the demands<br />
of internal cylindrical grinding adds up to<br />
economical, profi table and sophisticated<br />
solutions for customers.<br />
Excellent: COMBITEC machines<br />
such as the CT 450 are complementing<br />
the SCHLEIFRING portfolio<br />
Center in Biel: The COMBITEC head offi ce will become the center for<br />
internal cylindrical grinding of the SCHLEIFRING Group<br />
� Concentration of expertise in Biel<br />
The management of COMBITEC will continue<br />
to be in charge of the facility in Biel. This is<br />
where the joint competence center for inter-
Machining very hard materials such as ceramics and sapphire: View inside the<br />
workspace of a COMBITEC machine<br />
nal cylindrical grinding will be established.<br />
COMBITEC’s specialist knowledge<br />
of programming techniques for<br />
internal cylindrical grinding will be combined<br />
with STUDER’s extensive software<br />
programs and will provide the user<br />
with comprehensive support ranging<br />
from machine set-up to grinding technology<br />
and simulation of processes.<br />
Innovative injection technology: Just one of the many areas of applications of the<br />
specialist grinding machines by COMBITEC<br />
� Increasing the market share<br />
The merger of STUDER and COMBITEC signifi es an expansion of their combined<br />
machinery range of small to large internal cylindrical grinding machines. Together<br />
with the global market access<br />
through STUDER and SCHLEIFRING’s<br />
FURTHER INFORMATION<br />
sales and service network, this will lead<br />
to a substantial increase in turnover and +++ stephan.nell@studer.com<br />
new orders, mainly in the area of internal +++ www.studer.com +++<br />
cylindrical grinding.<br />
www.combitec.ch +++<br />
When clamping becomes critical …<br />
Extraordinary applications demand extraordinary solutions.<br />
Many workpieces cannot be properly clamped by virtue of<br />
their unique characteristics. We develop targeted customized<br />
chucking systems.<br />
FORKARDT SCHWEIZ GMBH<br />
Industriestrasse 3, CH-8307 Effretikon<br />
Tel. +41 52 355 31 31, info-ch@forkardt.com<br />
an ITW Workholding Comp<br />
WWW.FORKARDT.CH<br />
Highest quality and precision within the μm range
New Neu<br />
DM 400 BUS<br />
Digital gauge head for plain outer diameters<br />
Digitaler Messkopf für glatte Oberflächen<br />
• For universal applications in large-scale<br />
manufacturing applications<br />
• Durable construction, high gauging accuracy<br />
• Standard gauging range from Ø 5 to 80 mm<br />
• Designed specifically for in-process gauging<br />
and post-process quality control<br />
• Digital data transmission using digital BUS<br />
HOMMEL-MOVOMATIC Suisse SA<br />
Rue du Tombet 29<br />
2034 Peseux/Switzerland<br />
Phone: +41 32 732 52 00<br />
Fax: +41 32 731 78 83<br />
E-mail: info.ch@hommel-movomatic.com<br />
www.hommel-etamic.com<br />
• Für den Einsatz in der Massenfertigung<br />
entwickelt<br />
• Robustes System von höchster Genauigkeit<br />
• Standardmessbereich von Ø 5 bis 80 mm<br />
• Für In-Prozess Messungen und<br />
Post-Prozess Qualitätssicherung<br />
• Digital BUS für Digitaldatenübertragung<br />
Precision is our business.<br />
Wir nehmen es genauer.
Blohm Jung GmbH<br />
Kurt-A.-Körber-Chaussee 63–71<br />
21033 Hamburg, Germany<br />
Tel. +49-40-7250-02, Fax: +49-40-7250-3287<br />
sales-hh@blohmjung.com, www.blohmjung.com<br />
Jahnstraße 80–82<br />
73037 Göppingen, Germany<br />
Tel. +49-716-1612-0, Fax: +49-716-1612-170<br />
sales-gp@blohmjung.com, www.blohmjung.com<br />
Combitec AG<br />
Lengnaustrasse 12, 2504 Biel, Switzerland<br />
Tel. +41-32-344-0450, Fax: +41-32-341-0671<br />
info@combitec.ch, www.combitec.ch<br />
Ewag AG<br />
Industriestrasse 4, 4554 Etziken, Switzerland<br />
Tel. +41-32-61331-31, Fax: +41-32-61331-15<br />
info@ewag.com, www.ewag.com<br />
Mägerle AG Maschinenfabrik<br />
Allmendstrasse 50, 8320 Fehraltorf, Switzerland<br />
Tel. +41-43-3556-600, Fax: +41-43-3556-500<br />
sales@maegerle.com, www.maegerle.com<br />
Körber Schleifring Asia-Pacifi c PTE. Ltd.<br />
25 International Business Park<br />
#01-53/56 German Centre<br />
Singapore 609916<br />
Tel. +65-6562-8101, Fax: +65-6562-8102<br />
michael.schmid@walter-machines.de<br />
Körber Schleifring Machinery Shanghai Co. Ltd.– Beijing Branch Offi ce<br />
Room 10-04, CITIC Bldg. 19, Jian Guo Men Wai Da Jie<br />
Beijing 100004, China<br />
Tel. +86-10-6595-9934, Fax: +86-10-6500-6579<br />
info@schleifring.cn<br />
Schleifring Brasil Ltda.<br />
Av. XV de Agosto, 5.060<br />
Sorocaba, Brasil<br />
CEP: 18085-290<br />
Tel. +55-15-322457-26, Fax: +55-15-322813-66<br />
vendas@schleifring.com.br<br />
Körber Schleifring France<br />
2 bis, Avenue du Président François Mitterrand<br />
91385 Chilly-Mazarin, Cedex, France<br />
Tel. +33-1-697921-21, Fax: +33-1-697921-10<br />
commercial@schleifring.fr<br />
Körber Schleifring Italia Srl<br />
Via G. Garibaldi, 118<br />
22073 Fino Mornasco (CO), Italy<br />
Tel. +39-031-926-262, Fax: +39-031-926-261<br />
info.it@walter-machines.com<br />
Körber Schleifring GmbH – India Branch Offi ce<br />
No. 99, Spencer Road, First Floor, Frazer Town<br />
Bangalore 560 005, India<br />
Tel. +91-80-412504-25, Fax: +91-80-55658-99<br />
sales@schleifring.in<br />
Studer Mikrosa GmbH<br />
Saarländer Straße 20<br />
04179 Leipzig, Germany<br />
Tel. +49-341-4971-0, Fax: +49-341-4971-500<br />
sales@mikrosa.com, www.mikrosa.com<br />
Studer Schaudt GmbH<br />
Hedelfi nger Straße 137<br />
70329 Stuttgart, Germany<br />
Tel. +49-711-4014-0, Fax: +49-711-4014-290<br />
sales@schaudt.com, www.schaudt.com<br />
Fritz Studer AG<br />
3602 Thun, Switzerland<br />
Tel. +41-33-439-1111,<br />
Fax: +41-33-439-1112<br />
info@studer.com,<br />
www.studer.com<br />
Walter Maschinenbau GmbH<br />
Jopestraße 5<br />
72072 Tübingen, Germany<br />
Tel. +49-7071-9393-0, Fax: +49-7071-9393-695<br />
info@walter-machines.com,<br />
www.walter-machines.com<br />
United Grinding Technologies Inc.<br />
5160 Lad Land Drive<br />
Fredericksburg, Virginia 22407, USA<br />
Tel. +1-540-898-3700, Fax: +1-540-898-2811<br />
United Grinding Technologies, Inc.<br />
510 Earl Boulevard<br />
Miamisburg, Ohio 45342, USA<br />
Tel. +1-937-859-1975, Fax: +1-937-859-1115<br />
ugt@grinding.com<br />
Körber Schleifring UK Ltd.<br />
B13 Holly Farm Business Park, Honiley<br />
Kenilworth, Warwickshire,<br />
Great Britain<br />
CV8 1NP<br />
Tel. +44-1926-4850-47, Fax: +44-1926-4850-49<br />
neil.whittingham@walter-machines.de<br />
info.wg@walter-ag.com<br />
Körber Schleifring Machinery (Shanghai) Co. Ltd.<br />
No. 1128, Taishun Rd, Anting Town<br />
Shanghai Jiading 201814, China<br />
Tel. +86-21-39587333, Fax: +86-21-39587338<br />
info@schleifring.cn<br />
Schleifring Service AG<br />
Thunstrasse 15<br />
3612 Thun, Switzerland<br />
Tel. +41-33-439-1212, Fax: +41-33-439-1514<br />
info@serviceag.net<br />
Schleifring Service GmbH<br />
Hedelfi nger Straße 137<br />
70329 Stuttgart, Germany<br />
Tel. +49-711-4014-100, Fax: +49-711-4014-207<br />
info@servicegmbh.net<br />
IMPRINT<br />
Publisher: Körber Schleifring GmbH, Hamburg Chief editor: Peter Lütjens Realization: JDB MEDIA GmbH, Schanzenstraße 70, 20357 Hamburg, Deutschland Project management: Jan<br />
Hawerkamp Art direction: Claudia Schiersch Editorial board: Marc-Oliver Prier (Ltg.), Björn Dethlefs, Dania Müller, Ira Schroers Layout: Steffi Pfl ugbeil (Ltg.) Proofreading, editing and<br />
translation: SKH SprachKontor Hamburg GmbH Photos: DDP (1), Getty (4), iStockPhoto (1), Masterfi le (1) Lithography: Fire Dept. GmbH, Hamburg Printing: NEEF + STUMME GmbH & Co.<br />
KG, Wittingen<br />
MOTION 03/08<br />
43
Körber Schleifring GmbH<br />
Nagelsweg 33–35<br />
20097 Hamburg<br />
Germany<br />
Tel. +49-40-21107-03<br />
Fax: +49-40-21107-13<br />
info@schleifring.net<br />
www.schleifring.net