Lifts, your questions answered2.42MBAdvice and ... - Stannah

More documents

Recommendations

Info

What happens if mylift breaks down?You have a responsibility to make arrangements todeal with emergency breakdowns in the event that anunsafe condition may be caused. Stannah provides a24-hour service, 365 days a year, right across the UK.See page 48 for details of your nearest ServiceBranch.What happens if mylift needs repairing?In addition to the breakdown emergency service, yourlift service provider should have the capability toprovide a repair service.Will I be charged forbreakdowns/repairs?This depends on the type of contract you have withyour service provider and the nature of the fault.Matters outside a lift company’s control, such asmisuse or vandalism, would normally not be coveredby any contract.What happens ifsomeone is trappedwithin the lift when itbreaks down?The person within the lift car should be able to seekthe attention of someone else using the emergencyalarm within the lift car, in order that the emergencycall-out service can be contacted. Any reputable liftcompany should treat trapped passengers as apriority. Many lifts now have a telephone facility withinthe lift car (all passenger lifts installed since July 1999must have a suitable communications device fitted) inorder that contact can be made with the outside worldshould the lift fail with someone trapped inside.As part of your workplace risk assessment you shouldconsider the need for Passenger Release Training.Your service provider should be able to help youwith this.Note: As a general rule, a person alone in a buildingshould not use a lift.14
How canStannahhelp me?Service ContractsAt Stannah Lift Services we offer acomplete maintenance, call-out andrepair service, based around a rangeof maintenance contracts designed tosuit your every need and budget.24-hour emergency breakdownserviceOur 24-hour emergency breakdownservice offers peace of mind with theknowledge that Stannah is availableevery hour of the day and night to putyour lift back into service.Preventative maintenanceAll our contracts include regularservice visits during which ourengineers will inspect, clean, lubricateand adjust all components foroptimum performance. When on sitewe complete a report detailing thework carried out, in addition toidentifying any weak or faultycomponents.RepairsOur repair service will assist you inkeeping your lift in excellent condition,improving its reliability and life-cyclecosts.154
Page 1 and 2: Advice and guidancefor owners and o
Page 3: Dear CustomerAs a national lift ser
Page 7: Lift safety:yourresponsibilities7
Page 10 and 11: Thorough Examination, as referred t
Page 12 and 13: 124
Page 16 and 17: 4 16
Page 18 and 19: Over recent years, new legislation
Page 20 and 21: Additional lifts:standard and bespo
Page 22 and 23: 224
Page 24 and 25: 4 24
Page 26 and 27: BS EN 81-3:2000 + A1:2008 (Electric
Page 28 and 29: BS EN 81-70Part 70 of European Stan
Page 30 and 31: 304
Page 32 and 33: What would the‘competent person
Page 35 and 36: Escalatorsand movingwalkways354
Page 37 and 38: Escalators andmoving walkways -your
Page 39 and 40: How canStannahhelp me?New productsS
Page 41 and 42: Escalators andmoving walkways:Statu
Page 43 and 44: Questionsto considerIs there any ot
Page 45 and 46: How canStannahhelp you?454
Page 47 and 48: Stannah Lift ServicesnationwideStan
Page 49 and 50: National Contracts DepartmentNo1 Ra
Page 51 and 52: A family of lift expertiseStannah h
Page 53 and 54: Service and goods liftsWhen it come
Page 55 and 56: For further copiesFor further copie

Lifts, your questions answered2.42MBAdvice and ... - Stannah

Create successful ePaper yourself

Delete template?

Save as template?