A Department/Company Number Speed Hours - Sympatico

Page 1@ – ADepartment/Company Number Speed Hours (EST)Nextel iDEN Customer Service800-639-6111 M-F: 7a – 1aWeb: http://www.nextel.com*2 from Cell Sat: 8a – 8p, Sun 10a – 9pSprint CDMA Customer Service 888-211-4727 58153 M-F: 7a – 1aSoftphone: (T) Sprint Customer CareWeb: http://www.sprint.com*2 from Cell Sat: 8a – 8pSun: 9a – 9p@, #@Road Support877-728-76231KTV 818-933-2100 12p – 9pE-Mail: nextel@1ktv.com2bemobile 888-353-2801Web: http://www.2bemobile.comE-Mail: support@2bemobile.comShortCode: 443442yourcell 800-235-7105Web: http://www.2yourcell.comAABC News 408-543-6770 M-F: 8a – 5pAccent Collections (OCA)Accessory Hotline800-846-2724800-569-2312 24/7Accessory Warranty Centre 866-222-4081 M-F: 8a – 8pAccount Modifications 866-954-0492Account Services – 1 UnitIVR: Select Option for 'Customer Service',11115 M-F: 7a – 10pSat/Sun: 8a – 8pDisconnect Service' & then '1 Phone' (4, 3, 1)Softphone: (R) Account Services iDEN GeneralAccount Services – 2+ UnitsIVR: Select Option for 'Customer Service',11117 M-F: 7a – 10pSat/Sun: 8a – 8pDisconnect Service' & then '2+ Phones' (4, 3, 2)Softphone: (R) Account Services iDEN GeneralAccount Services – CorporateSoftphone: (R) Account Services – Perm Deact Corporate11124 M-F: 7a – 10pSat: 8a – 5pAccount Services – Returns (< 30 Days)Softphone: (R) Account Services – Perm Deact Returns11166 M-F: 7a – 10pSat/Sun: 8a – 8pAccount Services – Spanish 800-617-6132 M-F: 7a – 10p, Sat: 9a – 8pAccount Services – WinbackAccuweather800-683-1602 M-F: 8a – 8p814-235-8600Web: http://www.accuweather.comAdobe Customer Service 800-833-6687 M-Sun: 9a – 11pAir2Web 888-229-4644Airborne Games (ext. 362)E-Mail: info@airborne-e.com514-289-9111Aircharge866-718-2800 24/7Web: http://www.aircharge.comE-Mail: sales@aircharge.netAirclic Barcode ScannerE-Mail: information@airclic.com866-247-2542Airlink Communications510-781-9760 M-F: 8a – 7pE-Mail: support@airlink.comAliant Customer ServiceWeb: http://www.aliant.net800-561-2355Aligo (Card Swipe)866-667-6168Web: http://www.aligo.comAllied Interstate/IRMC (OCA) 800-214-6530

Page 2A (Cont) – CDepartment/Company Number Speed Hours (EST)Alltel Customer Service800-255-8351Web: http://www.alltel.comAnderson Financial Network (OCA) 866-857-7193AOL Mail 866-265-3091Web: http://www.aol.comApple Inc 800-275-2273Web: http://www.apple.comArcom – WER1500888-941-2224 M-F: 9a – 6pE-Mail: us-support@arcom.comAsurionSoftphone: (T) Asurion800-584-3666 M-F: 8a – 10pSat/Sun: 10a – 8pWeb: http://www.asurion.comFax: 888-522-6897BBell Mobility Customer Service 800-667-7626Web: http://www.bell.caBES Add-Ons 888-753-8608Billing Research 866-223-3975Blackberry Technical Support (iDEN)IVR: Option for 'Technical Support' & then 'Blackberry'Softphone: (R) Blackberry Tier 1Softphone: (R) Blackberry Tier 2BlackFoot Comm./Montana Wireless Customer ServiceBlinckWeb: http://www.text2.tvE-Mail: customercare@text2.tv866-303-2450 11101 M-F: 7a – 1a11163 Sat: 8a – 8p800-721-4417800-303-1162ShortCode: 85050Blind Date 802-734-2025 24/7E-Mail: support@jsmart.comBlinko800-971-2271 M-F: 8a – 11:30pIVR (to cancel): Enter PTN, 1, 2, 3, 2Web: http://www.blinko.comE-Mail: care@blinko.comShortCode: 42222BOOST Mobile Customer Care (CDMA) 877-855-6673 M-Sun: 11a – 12aBOOST Mobile Customer Care (iDEN)888-266-7848 11151 M-Sun: 11a – 12aSoftphone: (T) BOOST MobileWeb: http://www.boostmobile.comBroadband Collections 800-784-1238CCavalry Collection Agency (OCA) 800-429-0535Card Services (Referral Visa Debit Cards) 800-424-4357 24/7CDS (Collect Calls to Nextel Phones)Cellcom Customer ServiceCellfireCellmaniaE-Mail: support@staff.cellmania.com888-610-7029920-617-7520866-690-6369650-210-3851Cellular 29 Plus (Lynix Wireless) Customer Service 712-824-7790Cellular Test Number 888-546-0314 24/7Celone Customer Care540-886-1065Centennial Wireless Customer Service 787-717-9500Web: http://www.centennialwireless.comCGS TechNetCheckFree Customer Service800-366-2744800-564-9184

Page 3C (Cont) – DDepartment/Company Number Speed Hours (EST)Cheetah Tracks 888-243-3824E-Mail: support@cheetah.comChinook Wireless Customer Service 877-424-4666Web: http://www.3riverswireless.comCingular Wireless Customer Service888-333-6651Web: http://www.cingular.comCloudberry Air-Trak877-247-8725 9a – 8pWeb: http://phones.cloudberry.comE-Mail: support@cloudberry.comCoca-Cola Web SupportCollectech (OCA)866-602-3003800-824-8980Comet Tracker 813-936-2331 M-F: 11a – 8pCorporate/Government Care – iDEN800-390-4545 11107 24/7Softphone: (R) Corporate All QueueCorporate Media Relations 913-794-2950 M-F: 9a – 6pCorporate Security 888-877-7330 M-F: 8a – 6pCosmic Infinity 905-847-5916 M-F: 9a – 5pE-Mail: tech_support@cosmicinfinity.comCPNI Opt-Out 800-865-7786 24/7Credit DepartmentIVR: Option 2, Option 2800-639-6116 M-Sat: 8a – 1aSun: 10a – 11pCreditel888-800-2824CSM Call CentreCSM Spanish Call CentreCTI Mobil Customer ServiceSee: “UBP Consumer – English”See: “UBP Consumer – Spanish”877-312-9832Customer Finance Services – Corporate 800-905-9876 11130 M-F: 8a – 7pIVR: Option for 'Billing' & then 'Resolve Past Due Balance'Softphone: (R) CFS – Collections CorpCustomer Finance Services – GeneralIVR: Option for 'Billing' & then 'Resolve Past Due Balance'Softphone: (R) CFS – Collections General866-235-1191 11113 M-F: 7a – 1aSat: 8a – 1aSun: 9a – 8pCustomer Finance Services – Government 800-784-2602 11129 M-F: 8a – 7pSoftphone: (R) CFS – Collections GovCustomer Finance Services – SpanishSoftphone: (R) CFS – Collections Spanish800-264-2966 11131 M-Sat: 7a – 1aSun: 9a – 8pCustomer Life Cycle 888-382-4365Fax: 254-295-8998Customer Life Cycle – Military Deployment 866-953-4844DDada.Net888-214-0381Web: http://www.dada.netE-Mail: helpus@data.netIVR: Customer Must Call from Cell to Cancel Using IVRShortCode: 63232Data Tier 2 11136 M-Sun: 7a – 10pSoftphone: (R) Data Tier 2DataTrac800-827-8722 M-F: 8a – 8pDealer Support (CDMA) – Best Buy 800-388-2954 M-Sat: 9a – 1a, Sun: 11a – 1a800-388-6168 M-Sat: 9a – 1a, Sun: 11a – 1a866-542-1248 M-Sat: 9a – 1a, Sun: 11a – 1aDealer Support (CDMA) – Costco (Wireless Advocates)Dealer Support (CDMA) – CompUSA/Fry's/RadioShackIndirect (Individual Accts)Dealer Support (CDMA) – Indirect (Corp Accts)877-796-0670 M-Sat: 9a – 1aIVR: Passcode – 654727Sun: 11a – 1aDealer Support (CDMA) – Sprint Store 877-663-9203 M-Sat: 9a – 1a, Sun: 11a – 1a

Page 4D (Cont) – HDepartment/Company Number Speed Hours (EST)Dealer Support (CDMA) – Wal-Mart800-388-2918 M-Sat: 9a – 1a, Sun: 11a – 1aDealer Support (iDEN/CDMA) – Home DepotDealer Support (iDEN) – RadioShack866-852-4226866-277-8236 M-Sat: 9a – 12a, Sun: 10a – 9pDealer Support (iDEN) – Sprint Store/Indirect 800-639-6336 M-Sat: 9a – 12a, Sun: 10a – 9pDeath Certificates Fax Number 800-914-3242Denny's Customer Service 800-733-6697 M-F: 9a – 8pWeb: http://www.dennys.comDHL Customer ServiceDigital Cellular of Texas – Poka Lambro Customer Service800-225-5345800-662-8805Disney Customer Care 866-347-6392Diversified Adjustment Services Inc. (OCA)Diversified Consultants Inc. - DCI (OCA) 800-771-5361DRS Debt Buyers (OCA) 516-229-4806EeCountEloqu Wireless Customer Service800-522-7458 24/7865-691-1555888-349-4338 M-F: 8a – 5peLutions Tech Support Help DeskEMBARQ Business Sales 866-380-9990Web: http://www.embarq.comEMBARQ Business Support 800-786-6272EMBARQ Residential Sales 866-304-6820EMBARQ Residential Support 888-723-8010Employee Care 866-264-1282 11133 M-Sat: 8a – 11pSoftphone: (R) Employee Business Phone ProgramSun: 11a – 10pEncore (OCA)ESPN.com888-710-9983408-543-6770 M-Sun: 11a – 11pWeb: http://www.espn.comExcel Long Distance 800-875-9235FFanScan571-220-0882FDT Sales Support 800-639-6399Federal Communications Commission (FCC) 888-225-5322Web: http://www.fcc.govFed-Ex 800-463-3339 24/7Web: http://www.fedex.comFirst Cellular of South Illinois Customer Service 800-423-5506First Revenue Assurance (OCA)FlyCell800-554-5822800-580-0017Web: http://www.flycell.comShortCode: 69999Fraud 888-788-0788 M-F: 9a – 7pFunmobile800-659-4091 M-F: 9a – 6pWeb: http://www.funmobile.comE-Mail: customercare@funmobile.comIVR: To Cancel, Enter PTN & Press 1ShortCode: 99621GGC Services (OCA)Gearworks Technical SupportGloMobi800-756-6524877-449-7877866-784-7712 24/7Web: http://www.glomobi.comGolden State Cellular Customer Service 800-453-8255HHargray Wireless Customer Service800-800-7988

Page 5H (Cont) – MDepartment/Company Number Speed Hours (EST)Harvard Collection Services (OCA) 773-283-7500Hobbyist Media 877-882-5092 M-F: 9a – 5pWeb: http://www.hobbyistmedia.comE-Mail: support@hobbyistmedia.comShortCode: 66075Holla MobileHotmail866-883-3298877-635-7019Web: http://www.hotmail.comHPPTT IT Customer Solutions & Support Group 800-784-2603IIC Systems (OCA) 866-379-7846In Home Connection Terminal Support Group 866-474-6723 M-Sun: 8a – 11pInphonic877-277-9233International Cellular Test Number +54.11.4.996.0200IT2ME 888-482-6348JJabra800-327-2230 M-F: 8a – 8pWeb: http://www.jabra.comJaguar Customer Service 800-452-4827Jumbuck866-283-3824 M-Sun: 7a – 1aLLavaLife866-735-0545E-Mail: mobilecare@lavalife.comLexus Customer Service 800-255-3987LG 800-793-8896Web: http://www.lge.comLiberty Wireless 888-919-7692Lincoln Customer Service 800-521-4140Logitech702-269-3457 M-F: 9a – 9pWeb: http://www.logitech.comLost/Stolen 866-840-9536 11120 M-F: 7a – 11pSoftphone: (R) Lost StolenSat: 8a – 6p, Sun: 8a – 5pMMapQuest Find-Me888-641-0102 M-F: 8:30a – 5:30pWeb: http://findme.mapquest.comE-Mail: findme_support@mapquest.comMapQuest Navigator Support888-835-6270Match Mobile 866-628-2412Web: http://mobile.match.comMercedes Benz Customer Service 800-756-9018Microsoft Support 800-642-7676Web: http://www.microsoft.comMobile Lifestyles 866-384-5581Web: http://www.mobilelifestyles.comE-Mail: support@mobilelifestyles.comShortCode: 21277Mobile Messenger 800-235-7105Web: http://www.mobilemessenger.usE-Mail: help@sms-helpdesk.comIVR: To Cancel, Press 1, Enter PTN & Wait for ConfirmationShortCode: 76482 – Poly Ringtone Club SubsShortCode: 75557 – Mobile Messenger 9.99/MonthShortCode: 21000 – MobileMessenger ChatShortCode: 58560 – Text Alerts Jokes

Page 6M (Cont) – NDepartment/Company Number Speed Hours (EST)Mobile Sidewalk 800-925-5285 24/7Web: http://www.mobilesidewalk.comMobile Travel Tools (Rand McNally)866-762-8324 M-F: 9a – 6pE-Mail: support@randmcnally.comMobile Voice Control Customer CareMobileCast513-701-6910800-762-3638 9a – 6pMotorola (Non-iDEN phones)Web: http://www.motorola.com866-289-6866Motorola Bluetooth SupportWeb: http://sg.motorola.com/bluetooth877-668-6258Motorola Door to Door Service – PowersourceMotorola iDEN Customer Support800-734-5580800-453-0920 11141 M-F: 8a – 8pSoftphone: (T) Motorola iDEN Customer CareWeb: http://www.motorola.com/idenMotorola Overnight (Special Edition Phones) 888-352-0225 M-F: 8a – 8pMotorola Viamoto Support866-861-8335 M-F: 8a – 5pE-Mail: support2@viamoto.comMotorola Visual APB Plus 800-465-4467 M-F: 8a – 5pE-Mail: messagingsales@motorola.comMotricityMovidaM-Qube866-676-8957877-366-8432800-626-2823Web: http://www.m-qube.comFax: 617-673-3501MTS Mobility Customer CareMyCast204-958-1025866-669-2278 M-F: 10a – 6pWeb: http://www.my-cast.comNNASCAR.com to go866-627-2278E-Mail: nascarsupport@digitalorchid.comNational Asset Recovery Systems (OCA) 800-732-6877National Association of Realtors 866-647-3929 M-F: 8:30a – 9:30p, Sat: 10a – 4:30pNational Do Not Call Registry 888-382-1222Web: http://www.donotcall.govNational Sales Support 888-763-9835IVR: Option 1, Option 3, Option 3NCO/Risk Management (OCA) 800-295-6724NETLOS Customer Service 888-377-2845NETS Engineering Team 800-565-2813 M-F: 8a – 10p, Sat: 8a – 5pNevis Mobile 888-648-9524Web: http://www.enmob.comE-Mail: support@enmob.comShortCode: 26706NewComm Customer CareNextel Buyback ProgramWeb: http://www.sprintbuyback.comNextel Corporate HeadquartersNextel iDEN BillingNextel iDEN Worldwide CareSoftphone: (R) Nextel Worldwide (NWW) CareNextel Law Enforcement Administrator787-620-2322866-364-5680 M-F: 9a – 5:30p703-433-4000 M-F: 9a – 5p866-265-8306 M-F: 7a – 1aSat: 8a – 8p, Sun 10a – 9p360-662-5202 11121 24/7703-433-4398

Page 7N (Cont) – PDepartment/Company Number Speed Hours (EST)Nextel Number Portability CentreIVR: Select Option for 'Sales' & then 'Number Portability'Softphone: (T) Nextel Number Portability Center (NNPC)877-303-1010 11148 M-F: 7:45 – 1aSat: 8a – 1aSun: 11a – 11pNextel PartnersSoftphone: (T) Nextel Partners888-539-2400 11142 M-F: 7a – 1aSat/Sun: 8a – 8pWeb: http://www.getnextelnow.comNextel Partners – Customer Finance ServicesNextel Signal Insurance Support888-566-6117800-784-2610 M-F: 8a – 9pNFL.com888-389-7425 24/7Web: http://www.nfl.comNHL Wireless 514-289-9111 24/7E-Mail: help@airborne-e.comNokiaWeb: http://www.nokia.comNovatel WirelessWeb: http://www.novatelwireless.com888-665-4228858-812-3400403-294-4878NPC Conference Bridge 866-846-6177 M-F: 9a – 8p, Sat: 9a – 5:30pIVR: Passcode – 016998Sun: 11a – 3pOOperator Assisted Messaging 800-639-4726 24/7Order Support 866-789-8292 11160 M-F: 9a – 10pIVR: Select Option for 'Sales', then 'Place orCheck on an Order'Softphone: (R) Telesales – Order SupportE-Mail: telesaleshelpdesk@nextel.comOrder Support – Corporate 866-203-0952 11167 M-F: 9a – 10pSoftphone: (R) Telesales – Order Support/Corp AccountsOrder Support – Spanish 866-203-1816 M-F: 9a – 10pOrillia Fax Number888-822-7492 24/7888-822-7446Outsourcing Solutions Inc. (OCA) 800-283-5001PPalmOne813-313-4914Web: http://www.palm.comPartner Awards – Amtrak 800-307-5000Partner Awards – Best Western 800-237-8483Partner Awards – Delta 800-323-2323Partner Awards – Northwest 800-327-2881Partner Awards – Southwest 800-435-9792Partner Awards – United 800-421-4655Partner Awards – US Airways 336-661-8390Partner Awards Activations – Airlines 877-878-9359Partner Awards Activations – Amtrak 888-519-5066Partner Awards Activations – Best Western 888-201-1124Partner Awards Activations – Blockbuster 888-596-5352Partner Awards Activations – NASCAR Members Club 888-519-5064Partner Awards Activations – NASCAR Race Points 800-569-0211Pay-By-Phone 800-784-2608 11137 24/7IVR: Select Option for 'Billing' & then 'Make Payment' *3 from iDEN CellPC*Miler (ext 301) 609-683-0220 M-F: 8:30a – 5pWeb: http://www.alk.comE-Mail: pcmsupport@alk.com

Page 8P (Cont) – RDepartment/Company Number Speed Hours (EST)PDV (NextMail) Customer SupportWeb: http://www.nextmail.com866-348-4357 M-F: 8a – 11pSat: 8a – 5pIVR: Select Option 2 for NextMail SupportPentagroup Financial (OCA)800-385-9060Pine Belt Cellular Customer Care 334-385-5000Pine Cellular Customer Care 580-584-3300PlantronicsWeb: http://www.plantronics.comPlayPhone800-544-4660866-853-9793 24/7Web: http://www.playphone.comE-Mail: support@playphone.comPowerSource (Hybrid) Activations866-805-9934 11177 M-Sun: 7a – 1aPowerSource (Hybrid) Business Care866-311-0664 11176 M-F: 7a – 10p, Sat: 8a – 8p, Sun: 10a – 9pPowerSource (Hybrid) Employee Care866-264-1282 M-F: 8a – 9pPowerSource (Hybrid) Equipment Exchange877-697-9584 M-F: 8a – 8p, Sat: 8a – 5pPowerSource (Hybrid) General Care866-338-2120 11173 M-F: 7a – 1a, Sat: 8a – 8p, Sun: 10a – 9pPowerSource (Hybrid) Manual Migrations866-412-8513 11179 M-F: 7a – 10p, Sat: 8a – 5pPowerSource (Hybrid) Retention – 1 Unit877-301-8537 M-F: 7a – 10p, Sat: 9a – 8p, Sun: 10a – 10pPowerSource (Hybrid) Retention – 2+ Units877-301-8538 M-F: 7a – 10p, Sat: 9a – 8p, Sun: 10a – 10pPowerSource (Hybrid) Retention < 30 Days888-273-9460 M-F: 7a – 10p, Sat: 8a – 8p, Sun: 10a – 9pPowerSource (Hybrid) Retention – Corp/Gov 877-414-4953 M-F: 7a – 10p, Sat: 9a – 8p, Sun: 10a – 10pPowerSource (Hybrid) SalesPowerSource (Hybrid) Spanish Care866-288-1609866-236-7963 11178 M-F: 7a – 11p, Sat: 9a – 7pPowerSource (Hybrid) SubID Collisions800-784-2603PowerSource (Hybrid) Technical Support866-906-3521 11172 M-F: 6a – 1a, Sat: 8a – 1a, Sun: 8:30a – 10pPremier Club Care 866-840-9542 11122 M-F: 8a – 8pSoftphone: (R) Premier CareWeb: http://www.sprint.com/premierclubProfessional Credit Service (OCA) 800-821-7171Progressive Auto Insurance 877-776-4266Public Safety Care 11147 24/7Softphone: (R) Public SafetyQQ-Mobile 866-478-8663Web: http://www.qtones.comE-Mail: notdelivered@qtones.comShortCode: 40100 – QMobile Genie AlertQWEST Customer Service 800-244-1111RRacing Electronics (FanView)800-272-7111Web: http://www.nextel.com/fanviewE-Mail (Information): info-desk@racingelectronics.comE-Mail (Support): FanViewSuport@sprint.comRebate Centre – Mail-In Rebates 800-477-4127 M-F: 6a – 11pWeb: http://www.sprint.com/rebatesSat/Sun: 9a – 9pRebate Centre – Virtual Rewards Rebates 800-327-2776Receivable Management Services (OCA) 877-490-5940Receivable Performance Management (OCA) 866-212-7408RIM Blackberry Technical Support 877-255-2377Web: http://www.blackberry.comRIM Headquarters 519-888-7465Ringtone.comShortCode: 36726Roadpost (NWW Phone Rentals)866-313-7157888-622-7368 24/7

Page 9R (Cont) – SDepartment/Company Number Speed Hours (EST)Roadside Rescue 888-878-5825Routeview952-746-5590 M-F: 9a – 6pWeb: http://www.routeview.comE-Mail: support@routeview.comRoxio Support866-279-7694Web: http://www.roxio.comSSamsungWeb: http://www.samsung.comSanyo800-726-7864866-726-9692Web: http://www.sanyo.comSend Me Mobile 877-373-6363Web: http://www.sendmemobile.comE-Mail: help@sendmemobile.comShortCode: 77899Sierra Wireless 760-476-8700Web: http://www.sierrawireless.comSignal Insurance 888-352-9182 11145 M-F: 9a – 10pSoftphone: (T) Signal Insurance/Direct ProtectWeb: http://www.thesignal.comSat: 10a – 8:30pSun: 10a – 8pFax: 610-341-1985SimpleWireSimplywireless.com877-478-0700888-884-8436Web: http://www.thebroadbandcard.comSirius Customer Care 888-539-7474Slimlizard800-591-2315 M-Sun: 8a – 8pWeb: http://www.slimlizard.tvE-Mail: cs@slimlizard.tvShortCode: 24885SMS.ac888-697-6722Web: http://www.sms.acE-Mail: customercare@corp.sms.acShortCode: 57413Sony 866-766-9374South Central Communications Customer Service 877-688-0828Spanish iDEN Customer Care866-235-1184 11111 M-F: 7a – 1aIVR: Select Option for 'Para El Espanol' (Option 5) *5 from iDEN CellSat: 8a – 8pSoftphone: (R) Spanish CareSpanish iDEN Technical Support866-283-3010Sprint CDMA Advanced Technical Support 866-818-1944Sprint CDMA Aircard Activations866-581-9266Sprint CDMA Business Care 877-812-1223Sprint CDMA Collections – Business 866-262-3391 M-Thurs: 8a – 7p, Fri: 8a – 6pSprint CDMA Collections – General 877-896-1801 M-Sun: 7a – 1aSprint CDMA Collections – Government 877-866-8139Sprint CDMA Collections – Spanish 877-422-8873 M-Sun: 7a – 1aSprint CDMA Collections – Strategic/Enterprise 877-866-8132Sprint CDMA EDRP New Account Setup 866-250-2221 M-Sat: 8a – 11p, Sun: 11a – 10pSprint CDMA Employee Care 888-876-8381 M-Sat: 8a – 11p, Sun: 11a – 10pSprint CDMA International Roaming Team 888-226-7212 24/7Sprint CDMA Order Support 866-404-1335 M-F: 8a – 8pSprint CDMA Prepaid Service IVR 877-654-7580 24/7Sprint CDMA Rebate Centre – Best Buy 800-237-8289Sprint CDMA SalesSee: “Telesales – General”

Page 10S (Cont) – UDepartment/Company Number Speed Hours (EST)Sprint CDMA Spanish Sales 888-838-5846Sprint CDMA Technical Support 866-476-6501Sprint CDMA Wireless Local Number Portability 866-847-6839Sprint Family Locator Helpdesk800-409-0980 M-F: 10:30a – 9pSprint Long Distance 800-877-4646 M-F: 10a – 12a, Sat: 10a – 7pSRT Communications Customer Care 701-858-1200Strategic/Key Corp Care 866-265-8313 11109 24/7Subpoena 703-433-8860Fax: 703-433-8842Surewest Wireless Customer Service916-786-8696TT-Mobile Customer Service 800-937-8997Web: http://www.tmobile.comTechnocom – After Hours EmergenciesTechnocom LMU866-375-1269760-943-6858 M-F: 11:30a – 8:30pTelenav888-353-6284 24/7Web: http://www.telenav.comTelenav TrackWeb: http://www.telenavtrack.netTelesales – Boost/Nextel Migration888-353-6282866-286-8988 M-Sun: 8a – 1aTelesales – Cablevision DiscountTelesales – Employee Discount Rate Plan877-268-9419888-503-3078 M-Sat: 8a – 11p, Sun: 11a – 10pTelesales – Enterprise (Corp/Gov)866-805-9934 11128 24/7IVR: Select Option for 'Sales', then 'AddUpgrade or Replace a Phone or Accessory'Softphone: (R) Telesales – CorporateTelesales – General (CDMA or iDEN)800-777-4681 11125 24/7IVR: Select Option for 'Sales', then 'Place orCheck on an Order' or 'Become a New Customer'Softphone: (R) Telesales – GeneralTelesales – Help Desk866-789-8292Telesales – Order SupportSee: “Order Support”Telesales – Order Support – CorporateSee: “Order Support – Corporate”Telesales – Premier Club888-647-3932 11127 24/7Telesales – Spanish866-203-1816 11159 24/7Telesales – Sprint EVDO877-683-1191 24/7Telesales ActivationsTelus MobilityWeb: http://www.telus.com866-450-1708877-253-2763 11143 M-F: 8a – 12aSat/Sun: 8a – 8pTHQ Wireless 818-871-5000E-Mail: support@thq.comTier 1 iDEN Technical SupportIVR: Select Option for 'Technical Support'866-265-8311 11102 M-F: 7a – 1aSat: 8a – 1:30a& then the Option based on the ProblemSun: 8a – 9p ETSoftphone: (R) Tech Tier 1Tonemaker DJ SupportWeb: http://www.tonemakerdj.comTricom Customer Care866-438-6420800-788-7372Trimble Outdoors 800-773-5996 M-F: 10a – 7pWeb: http://www.trimbleoutdoors.comE-Mail: trimble_support@trimble.comTrimble Support 800-874-6253TulsaSee: “UBP Consumer – English”

Page 11U – VDepartment/Company Number Speed Hours (EST)UUBET Wireless Customer Service 435-622-5007UBP Account Services – Business IL 866-618-4850 11134 M-F: 7a – 1aSoftphone: (R) UBP Business Account Reten – CLUBP Account Services – Business IL 866-618-4961 11201 M-F: 7a – 1aSoftphone: (R) UBP Business Account Reten – ILUBP Account Services – Consumer English 877-775-4886 58198 M-F: 8a – 1aSoftphone: (R) UBP Consumer Acct Srvc – EngUBP Account Services – Consumer Spanish 877-661-3926 11194 M-F: 7a – 1aSoftphone: (R) UBP Consumer Acct Srvc – SpnUBP Activations 877-577-3545 11193 24/7Softphone: (R) UBP ActivationsUBP Advanced Technical Support 877-809-6696 11199 M-F: 6a – 3aSoftphone: (R) UBP Advanced Technical SupportUBP Business General 877-775-4881 11197 M-F: 7a – 1aSoftphone: (R) UBP Business GeneralUBP Collections - English 877-697-1183 11195 M-Sat: 7a – 1aSoftphone: (R) UBP Collections – EngSun: 9a – 8pUBP Collections – Spanish 877-697-1185 11196 M-Sat: 7a – 1aSoftphone: (R) UBP Collections – SpnSun: 9a – 8pUBP Consumer - English 877-365-6413 11190 M-F: 7a – 1aSoftphone: (R) UBP Consumer – EngUBP Consumer – Spanish 877-501-7758 11192 M-F: 7a – 1aSoftphone: (R) UBP Consumer – SpnUBP Number Portability Centre – English 877-345-7906 11187 M-Sat: 8a – 1aSoftphone: (R) UBP Number Porting Ctr – EngSun: 11a – 11pUBP Number Portability Centre – Spanish 877-888-5344 11100 M-F: 9a – 9pSoftphone: (R) UBP Number Porting Ctr – SpnUBP Technical Support – English 877-345-7895 11137 M-F: 6a – 3aSoftphone: (R) UBP Technical Support – EngUBP Technical Support – Spanish 877-414-4955 11191 M-Sun: 6a – 3aSoftphone: (R) UBP Technical Support – SpnuLocate888-641-0102 12a – 6pE-Mail: support@ulocate.comUS Cellnet800-203-6344US Cellular Customer Service 888-872-7462Web: http://www.uscellular.comUS West Wireless Customer Service 888-273-8994UT Starcom (formerly Audiovox)800-229-1235Web: http://www.utstar.comUnefon Customer Care800-886-5817United States Postal Service 800-275-6344Universal Fidelity Ltd. Partnership (OCA) 800-580-8887Upgrade Eligibility IVR 877-319-6489UPS 800-742-5877Web: http://www.ups.comVVerizon Wireless Customer Service800-922-0204Web: http://www.verizon.comViaero Wireless Customer Service308-370-1111Web: http://www.viaero.comVirgin Mobile 888-322-1122Voice Tier 2 11132 M-F: 7a – 10pSoftphone: (A) Voice Tier 2Sat/Sun: 8a – 5pSat: 8a – 12a, Sun: 10a – 10pSat: 8a – 12a, Sun: 10a – 10pSat: 8a – 12a, Sun: 10a – 10pSat: 8a – 12a, Sun: 10a – 10pSat: 6a – 1:30a, Sun: 10a – 10pSat: 8a – 12a, Sun: 10a – 10pSat: 8a – 12a, Sun: 10a – 10pSat: 8a – 12a, Sun: 10a – 10pSat: 11a – 7:30a, Sun: 11a – 11pSat: 6a – 1:30a, Sun: 6a – 3a

Page 12W – ZDepartment/Company Number Speed Hours (EST)WWannabeheard888-571-3326Web Sales Order Support 800-639-6114 11135 M-F: 9a – 10pSoftphone: (R) Web Sales Order StatusE-Mail: websales@nextel.comWelcome Verify 866-450-1708 11153 M-F: 9a – 8pSoftphone: (R) Welcome Call VerificationSat/Sun: 9a – 6pWest Asset Management (OCA) 888-662-7547Wi-Fi SupportWirefly Customer ServiceWeb: http://www.wirefly.comWirefly Rebate Centre866-686-9736888-947-3359866-607-9877Web: http://www.wirefly.comWireless Local Number Portability (WLNP) Tier 2 877-907-9900Wireless Web Support (iDEN)866-265-8305 11104 24/7IVR: Select Option for 'Technical Support & then'Ringtones, Blackberry, Internet & Text Messaging'Softphone: (R) WWS – Data Care GeneralWrite-Off Reversal Request Line 866-871-2483 M-Sat: 8a – 1a, Sun: 10a – 9pXXerox Web Support 866-539-8924Xora650-314-6460XS Voice 800-851-5134YYahoo 866-800-8092Web: http://www.yahoo.comZZafooba877-383-1829Web: http://www.zafooba.comE-Mail: support@zafooba.comZingy 212-477-9684Zon3d 866-266-8380Web: http://www.zon3d.comShortCode: 96633David PiggottPrinted: August 3, 2007