REFERENCE MANUAL FOR U.S. WHEY AND LACTOSE PRODUCTS

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THE U.S. DAIRYEXPORT COUNCILUSDEC is an independent, non-profit, tradeassociation. The mission of USDEC is to unifythe U.S. dairy industry’s international marketdevelopment efforts so the United Statescan be a more responsive supplier tointernational customers. USDEC workswith U.S. suppliers to help them maximizeall the benefits the industry has to offer:size, efficiency, consistency, high quality andstate-of-the-art technology.USDEC’s activities fall into three broadcategories: providing on-going service totrade partners; bringing potential buyersand sellers together to facilitate trade;and educating and supporting U.S.dairy exporters.The U.S. Dairy Export Council providessupport to international buyers of dairyproducts by:• Working closely with trade partners andend-users around the world to developnew alliances.• Providing information about U.S. suppliers,their products and capabilities.• Supporting end-users and the trade withconferences and technical seminars aimedat providing training and guidance on theuse of U.S. products.• Furnishing applications and usage ideasfor U.S. dairy ingredients.• Helping drive the sale of U.S. productsby creating and supporting in-store andfoodservice promotions.• Creating point-of-sale materialshighlighting the benefits of purchasingU.S. dairy products.The U.S. Dairy Export Council facilitatescommunication between international buyersof dairy products and U.S. suppliers by:• Acting as a central contact point forinternational buyers and U.S. exporters,matching prospective buyers andpotential sellers.• Compiling and maintaining comprehensivelists of buyers and sellers, which areavailable to overseas customersand members.• Circulating product inquiries frominternational buyers to a concentratedlist of U.S. suppliers to generateprice quotations.• Hosting international buying delegationsto familiarize end-users with the size andscope of the U.S. industry.• Coordinating trade missions andparticipating in trade shows in overseasmarkets to help U.S. suppliers betterunderstand the market needs.The U.S. Dairy Export Council providessupport to the U.S. dairy industry by:• Educating and informing U.S. dairysuppliers of the opportunities availableinternationally and advising them ofthe requirements of the internationalmarketplace so they can offer productsthat meet end-user specifications.• Representing the U.S. dairy industry ininternational trade policy forums to reducetrade barriers for U.S. products.• Taking a proactive role with theInternational Dairy Federation to developworldwide technical standards and helpingexporters meet regulatory requirements.• Researching, analyzing andcommunicating information ontrends in dairy production, consumptionand trade.The Council’s headquarters are located inArlington, Virginia (near Washington, D.C.),and can be contacted at:U.S. Dairy Export Council2101 Wilson Boulevard, Suite 400Arlington, Virginia 22201 USAPhone: 1-703-528-3049Fax: 1-703-528-3705www.usdec.orgIn addition, USDEC has set up a number ofinternational offices with representatives inMexico, Brazil, Korea, Japan, China, Taiwan,Southeast Asia, Europe and the Middle East.For a full list of international offices andcontact information, please contact theU.S. Dairy Export Council or checkwww.usdec.org.8 Reference Manual for U.S. Whey and Lactose Products
DAIRY MANAGEMENT, INC.Formed in 1995, Dairy Management Inc ṬM(DMI) is the domestic and internationalplanning and management organizationthat builds demand for U.S.-produceddairy products on behalf of America’s dairyfarmers. DMI along with international,state and regional organizations managethe American Dairy Association, theNational Dairy Council and the U.S. DairyExport Council.Since 1997, DMI, on behalf of America’s dairyfarmers, has been inviting food formulatorsand dairy processors and cooperatives inthe United States to “Do it with dairy. TM ”Our “Do it with dairy” program was designedwith the primary goal of changing the U.S.domestic market’s perception of dairyingredients. The program’s original missionwas to promote dry ingredients, anddemonstrate the functional and nutritionalbenefits these ingredients offer in developingnew and/or improved food and beverageproducts. In 2002 the program was expandedto include cheese and milkfat ingredients.The “Do it with dairy” program offers premierservices that help food companies excel inthe marketplace. DMI has brought togethersome of the best food technologists,researchers and dairy ingredient specialistsin the U.S. to develop and offer solutionsto some of the industry’s toughest fooddevelopment challenges. Our technicalsupport system helps U.S. food and beveragemanufacturers make formulation decisionsmore quickly and easily. Members of the DMItechnical support team made contributionsto this manual.I am pleased to have participated inmaking this manual available to you.I hope you will find it a valuable resource ofcomprehensive technical informationto meet your product developmentneeds along with specific applicationssolutions. Providing this type of technicalassistance is part of the mission of DMI.I am grateful to the many subject-matterexperts who authored the various sections ofthis manual, and hope you will find it usefulin your professional activities.William C. Haines, Ph.D.Vice President, Business to Business MarketingDairy Management, Inc.DMI’s headquarters are located inRosemont, Illinois (near Chicago, IL),and can be contacted at:Dairy Management Inc ṬM10255 West Higgins Road, Suite 900Rosemont, Illinois 60018-5616 USAPhone: 1-800-853-2479Fax: 1-847-803-2077www.dairyinfo.comwww.doitwithdairy.comReference Manual for U.S. Whey and Lactose Products9
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Page 5 and 6: INTRODUCTIONEDITORS:Mr. James PageA
Page 7: At the processing facilities, milk

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