Annual Report 2007/2008 - Umalusi

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Report on Operations (continued)OutcomeKey performanceindicatorTargetPerformance resultsVerification service isprovided.Provider and stakeholderrelationships extendedand maintained.Management, supportstructures maintained andimproved.Processing of certifi cateverifi cations is maintainedat a consistentlyhigh standard.Existing stakeholderrelationships are maintainedwith assessmentbodies, SITA, verifi cationclients and strategicpartners and newrelationships fostered todeal with changes in thelegislative environment.Positive working relationshipsare maintained withcontracted verifi cationclients.Council, managementand inter unit committeessupported and maintained.The verifi cation servicekeeps pace withdemand.Existing client contractsrenewed and new contractsundertaken.The verifi cation systemis continually monitoredand improved.Through the services i.a.of QCC, Umalusi ispre-eminently placed toplay an infl uentialrole shaping the nationaleducational context inwhich it certifi es selectedGENFETQA qualifi cations.Existing clients are efficiently and accuratelyserviced and supported.QCC processes areestablished so as to supportthe work requiredby the remaining Umalusiunits.The Internal Certifi cationAdvisory Forum (ICAF)meetings maintainedbimonthly.The number of verifi cations processed during the2007 – 2008 year has been almost 203 000, up bymore than 25% on the previous year’s total of justunder 150 000.Two existing clients have renewed their contractswith Umalusi.Three new clients are negotiating verifi cationcontracts.A new e-verifi cation system developed by the ITunit has improved turnout times.Monitoring and reporting on verifi cation statisticsand fraud cases takes place monthly.QCC (with IT) participates in the DoE IECS usergroup and committee established to developpolicies and systems for the new NSC.QCC has participated in the following externalconsultative meetings and workshops: CMC,SAQA-GETC, QCTO and GMET.Meetings with all verifi cation contract clients conductedto improve service delivery.Internal processes have beendeveloped and mapped for routine work.The Internal Certifi cation Advisory Forum (ICAF), establishedand met as per schedule.Certificates Printed for the Period 01 April 2007 to 31 March 20081 Endorsement (fi rst issue) 68 3372 Senior Certifi cate (fi rst Issue) 224 6583 N3 (fi rst issue) 4 6244 Endorsement (combinations) 7935 Senior Certifi cate (combinations, reissues, duplicates) 64 4426 N3 (combinations, reissues, duplicates) 6 0087 GETC (ABET Level 4) 1 2208 GETC (ABET Level 4) (combinations, reissues) 1 0079 Subject certifi cates: Senior Certifi cates 302 48410 Subject certifi cates: N3 Certifi cates 44 03411 Subject certifi cates: GETC (ABET Level 4) 31 47812 National Senior Certifi cates 1 01313 National Senior Certifi cates (combinations, re-issues) 738TOTAL 750 83621 U M A L U S I A N N U A L R E P O R T 2 0 0 7 / 0 8
Report on Operations (continued)PROGRAMME D:Research and DevelopmentThe Research and Development (R&D) Unit hadanother eventful and productive year. Two significantresearch projects were concluded in this year. Thefirst report, Examining the standard of the compulsory‘fundamental’ components of qualifications, waspresented at a well-attended public seminar, and hasbeen widely quoted, debated, and contested. As thefirst research in this area, it raised important issuesfor Umalusi and more broadly for policy formulators.The second major research project compared thesyllabuses and examinations of South Africa’s SeniorCertificate with equivalent qualifications in Ghana,Kenya and Zambia. This project produced two reports:one, Making Educational Judgments, focusing on toolsand approaches for comparing syllabuses and examinations;and the other, Learning from Africa, exploringkey differences between South Africa and the threeAfrican countries, discussing what South Africa has tolearn from these countries.Important research projects were also initiatedthis year. Probably the most important is researchexploring ‘Item Response Theory’ as a mechanismfor maintaining standards in the transition from theold Senior Certificate to the new National SeniorCertificate. The project, which also thoroughlyinvestigates a range of other mechanisms formaintaining standards, will produce a report in thenext financial year. Umalusi’s research reports as wellas information on research currently underway canbe viewed on Umalusi’s website.The R&D Unit has continued to facilitate Umalusi’sengagement with the general public. In March 2008,Umalusi was proud to host the 5th InternationalConference of the Association of CommonwealthExamination and Accreditation Bodies. The conferencewas held at the Innovation Hub in Pretoria and wasorganised around the theme ‘Improving the qualityof public education in the commonwealth: assessment,accreditation and evaluation.’The conference was attended by delegates fromaccreditation bodies, examinations organisations,and quality assurance authorities from variousCommonwealth countries including Australia,Barbados, Botswana, the Cayman Islands, Fiji, Jamaica,Lesotho, Malawi, Malta, Namibia, New Zealand,Nigeria, Pakistan, South Africa, Uganda, the UnitedKingdom, Zambia, and Zimbabwe. Papers werepresented by attending delegates on topics such asSystemic Development for Efficient and AccountableSystems; Models of Quality Assurance; and Improving theQuality of Assessment and Evaluation.The R&D Unit together with the Centre for EducationPolicy Development (CEPD) also launched a worthwhileseries of public seminars focussing on improvingpublic education. Five seminars were held in thisfinancial year. Another very successful public seminarwas held to discuss research into the NationalQualifications Framework. Booklets capturing thepresentations are available on Umalusi’s website.Further public seminars based on Umalusi researchfindings are currently being planned for the comingfinancial year.22 U M A L U S I A N N U A L R E P O R T 2 0 0 7 / 0 8
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Page 6: Report of the Chief Executive Offic
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Page 13 and 14: Report on Operations“Umalusi stri
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Annual Report 2007/2008 - Umalusi

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