Genesis CD-15G/25G - DEL Ozone

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Genesis CD–15G and CD–25G Installation & Operations ManualTROUBLESHOOTING GUIDEFOR DEL OZONE CD-15G & 25G SERIESOZONE GENERATORSThis document is a guide to help troubleshoot problems that might arise in operation of the DEL OzoneCD-15G & 25G Series ozone generators. It contains three main sections that when used togetherprovide a basic overview of the ozone generator layout, troubleshooting table for common problems, andelectrical, pneumatic, and hydraulic order diagrams. If you still need help, call our Commercial ServiceDepartment at 1-800-676-1335.Note: Always disconnect the ozone generator from the power source before attempting service or repair.Image 1: Ozone Generator Component Locations (CD-25GV model shown)12152212316321319171412842931252710309221824732685611201. 5-Pin connector (not shown) 12. Door switch 23. Power switch2. 12VDC power supply (optional) 13. Flowmeter 24. Pressure relief valve3. Backflow prevention device (BFPD) 14. Fuse 25. Pressure switch4. Brass orifice 15. Hourmeter 26. S.S. check valve5. Cabinet fan 16. Indicator lights 27. Terminal block 1 (TB1)6. Cabinet filter (not shown) 17. Oxygen concentrator 28. Terminal block 4 (TB4)7. Circuit breaker 18. Oxygen solenoid valve 29. Thermal switch (not shown)8. Compressor 19. Ozone cells 30. Vacuum regulator9. Compressor air filter 20. Ozone output fitting 31. Vacuum switch10. Cooling block assembly 21. Ozone power supplies11. Cooling water in & out fittings 22. Ozone solenoid valve32. Variable ozone output control(optional)TSG CD-15G & 25G 1 of 4 4-1529-01_Rev.A16
Genesis CD–15G and CD–25G Installation & Operations ManualTable 1: Troubleshooting(for best results follow the table order)Problem (Indication) Possible Cause Corrective Action1. Unit does not starta. Unit is not supplied power(main power light is off and nosound is coming from the unit)2. Unit is in vacuum fault(vacuum light is on)3. Unit is in high temperature fault(high coolant temperature light ison)4. Unit is in backflow fault(water backflow detected light is on)5. Unit does not flow gas(flowmeter at bottom of scale)6. Unit ozone production does notstart(both ozone power and vacuumlights are off)7. Unit does not provide effectivesanitation(both main power and ozone powerlights are on)Connect unit to power sourceTurn power source breaker onReset power source G.F.C.I.Verify power source voltage iswithin unit specificationb. Unit door switch is open Close unit doorc. Unit power switch is in off position Turn power switch ond. Unit circuit breaker is tripped Reset circuit breakera. Inadequate vacuum is supplied tounitConnect unit to vacuum source(injector)Adjust injector to provide morevacuumFix leak or obstruction in plumbingbetween injector and unitb. Unit S.S. check valve has failed Clean or replace S.S. check valvec. Unit vacuum switch has failed Replace vacuum switchd. Unit vacuum regulator requiresadjustment or has faileda. Unit thermal switch has trippedCall service department forassistanceReduce supplied cooling watertemperature and/or increase flowrateObstruction or scaling in coolingblock assembly (clean or replace)b. Unit thermal switch has failed Replace thermal switcha. Water has returned from injectionpoint and triggered unit back flowfloat switchDisconnect ozone line betweeninjector and unit at ozone outputfitting, drain BFPD vessel, andreplace SS check valvea. Unit flowmeter valve is closed Adjust flowmeter valve openb. Unit jumper(s) at TB1 are removed(optional system control hookup, e.g.flow switch and/or ambient O3)c. Unit fuse is blown Replace fused. Unit pressure switch is not activeRe-install jumper(s) and/or verifysystem control(s) are operationalVerify unit plumbing betweenoxygen concentrator and pressureswitch is securely connectedReplace compressor air filterRebuild compressorReplace oxygen concentratore. Unit orifice is plugged Clean or replace orificef. Unit solenoid valve(s) has failed Clean or replace solenoid valve(s)g. Unit flowmeter ball is stuck onbottom of sight tubeh. Unit vacuum regulator requiresadjustment or has faileda. Unit jumper at TB4 is removed(optional external ozone controlhookup, e.g. ORP or dissolved O3,directly wired or through 5-Pin)a. Unit variable ozone output controlsetting is too low (optional feature)b. Leak in plumbing that dilutesapplied ozone dosec. Low gas flow and/or low oxygenconcentrationRepair or replace flowmeterCall service department forassistanceRe-install jumper and/or verifyexternal ozone control isoperationalIf so equipped, increase ozoneoutput settingFix leak in plumbing (inside unitand/or between unit and injector)Replace unit compressor air filterClean or replace unit orificeClean or replace unit check valveRebuild unit compressorReplace unit oxygen concentratord. Unit ozone cell has reached Replace ozone cellservice life or failede. Unit ozone power supply has failed Replace power supplyTSG CD-15G & 25G 2 of 4 4-1529-01_Rev.A17
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Genesis CD-15G/25G - DEL Ozone

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