EMIS Technical Specification - Streamline

STREAMLINE MERCHANT SERVICES 

EMIS Technical Specification 

_____________________________________________________________________________________________________________ 

Produced by Streamline Compliance & Scheme Management 

Streamline is a service provided by National Westminster Bank Plc 

National Westminster Bank Plc Registered in England No 929027 

Registered Office: 135 Bishopsgate, London EC2M 3UR 

A member of The Royal Bank of Scotland Group 

Regulated by the Financial Services Authority 

TECHNICAL SPECIFICATION 

For the 

ELECTRONIC MANAGEMENT INFORMATION 

SERVICE 

(EMIS) 

VERSION 14 

June 2008 

The information contained in this document is confidential and must not be reproduced in any form without the prior permission 

of Royal Bank of Scotland Group PLC. The information contained in this document is believed correct as at the version date 

and Royal Bank of Scotland Group PLC reserves the right to amend this document as and when required. Whilst every effort is 

made to ensure the accuracy of the information contained in this document, Royal Bank of Scotland Group PLC accepts no 

liability for any loss (however caused) sustained as a result of any error or omission.



Contents 

1 CHANGE CONTROL 9 

2 INTRODUCTION 10 

2.1 Background 10 

2.2 Purpose 10 

2.3 Points of Reference 10 

3 DESCRIPTION 11 

3.1 File Collection Options 11 

3.2 Other Documentation 11 

4 EMIS 12 

4.1 General 12 

4.2 Data Integrity/Security 13 

4.3 Line Failure 13 

5 COMMUNICATION LINKS 14 

5.1 General 14 

5.2 Requirements 14 

5.3 Options 14 

5.4 Data Format 15 

6 REQUESTS FOR INFORMATION 16 

6.1 File Contents 16 

6.2 File Structure 16 

6.3 Reconciliation 16 

6.4 Availability 16 

7 CHARGEBACK NOTIFICATION 18 



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8 EFTPOS RECONCILIATION 20 





9 CURRENCY RECONCILIATION SUMMARY 22 




10 STREAMLINE INVOICE INFORMATION 23 





11 PAPER PROCESSED TRANSACTION INFORMATION 25 





12 FRAUD DETAILS 26 





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13 PAN KEY ENTERED TRANSACTION DETAILS 27 





14 PAN KEY ENTERED TRANSACTION SUMMARY 28 





15 PURCHASE WITH CASHBACK INFORMATION 29 





16 TRANSACTION AUTHORISATION INFORMATION 30 





17 BIN RANGE INFORMATION 31 





18 SCANNED RESPONSE TO REQUEST FOR 32 

18.1 System Overview 32 

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18.2 Confirmation Details 32 

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APPENDIX A.1 - REQUEST FOR INFORMATION 33 

MasterCard & Visa VARIABLE File Format 33 

Domestic Maestro & Solo VARIABLE File Format 35 

MasterCard & Visa FIXED File Format 37 

Domestic Maestro & Solo FIXED File Format 38 

APPENDIX A.2 - CHARGEBACK NOTIFICATIONS 39 


Domestic Maestro & Solo VARIABLE File Format 41 


Domestic Maestro & Solo FIXED File Format 44 

APPENDIX A.3 – STREAMLINE INVOICE INFORMATION 45 

VARIABLE File Format 45 

FIXED File Format 47 

APPENDIX A.4 – STREAMLINE PAPER PROCESSED TRANSACTIONS 49 

VARIABLE File Format 49 

FIXED File Format 50 

APPENDIX A.5 - PAN KEY ENTERED TRANSACTION DETAILS 51 

VARIABLE file format 51 

FIXED file format 52 

APPENDIX A.6 - PAN KEY ENTERED 53 



APPENDIX A.7 - PURCHASE WITH CASH BACK 55 



APPENDIX A.8 - TRANSACTION AUTHORISATION INFORMATION 57 

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APPENDIX A.9 – CONFIRMATION OF SCANNED RESPONSE TO REQUEST 

FOR INFORMATION (RFI) 59 

APPENDIX B.1 - STREAMLINE RECONCILIATION 61 

APPENDIX B.2 – STREAMLINE FRAUD FILE 64 



APPENDIX B.3 – UNIVERSAL BIN RANGE DETAILS 66 

Bin file 66 

Issuer bin file 67 

DCC bin file 68 

GPC bin file 69 

APPENDIX B.4 – LEGACY BIN RANGE DETAILS 70 

Legacy bin file 70 

Legacy issuer file 71 

Legacy DCC file 72 

Legacy GPC file 73 

Legacy Bin (fixed file format) 74 

Legacy Issuer (fixed file format) 75 

APPENDIX C.1 - REQUEST FOR INFORMATION (INTERNATIONAL) 76 



APPENDIX C.2 – CHARGEBACK NOTIFICATIONS (INTERNATIONAL) 79 



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APPENDIX C.3 – CURRENCY RECONCILIATION SUMMARY 82 

Daily Currency Settlement Summary (NBT504) VARIABLE File Format 82 

Monthly Currency Settlement Summary (NBT506) variable 85 

Month To Date Currency Settlement Summary (NBT507) variable 86 

Daily Card Scheme Summary by Outlet (NBT339) variable 87 

Daily Currency Settlement Summary (NBT504) fixed 88 

Monthly Currency Settlement Summary (NBT506) fixed 91 

Month to date Currency Settlement Summary (NBT507) fixed 92 

Daily Card Scheme Summary by Outlet (NBT339) fixed 93 

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1 Change control 

The table below lists the changes to EMIS Technical Specification v13. 

Page Description 

Page 12, 

Section 4.1 

Page 21, 

Section 8.3.1 

Page 33, 37, 39, 

43 

Appendix A1 & A2 

Page 61 & 62 

Appendix B1 

Line 00, 05, 10 

Page 62 line 15 

Page 66, 67, 68, 

69, 70, 71, 72, 73, 

74, 75 

Section B3 & B4 

Page 79 & 81 

Appendix C2 

Line 05, field 17 

Page 31 section 

17.4 

Add Mastercard Debit, 

change Visa delta to Visa debit. 

Add; 

All transaction value totals are in GBP for domestic files only. Value 

fields include minor units, but no decimal points. i.e. 00001122 = 

£11.22 GBP 

When multi-currency files are produced hash values are used as 

described below; 

(no decimal points are used. i.e. 1000 = JPY 1000 and 1333 = 1.333 

OMR) 

Record 15 describes an individual transaction, and contains 3 values 

for a "currency" transaction. 

field 5 = value is a representative GBP value for the transaction 

field 14 = value in the transaction currency (currency of MID) 

field 17 = value in settlement currency (currency of Streamline 

company number) 

Record 10 is a summary of the line 15's within the batch. 

i.e. field 9 = total of accepted sales in transaction currency (from 

record 15’s - field 14) 

Record 05 is a summary of the record 10's associated with it. 

i.e. field 8 = hash total of accepted sales (from line10’s - field 9) 

These totals may be a hash value of several currencies. 

Record 00 is a summary of the record 05’s within the file 

i.e. field 8 = has total of accepted sales (from line 05’s – field 8) 


NB An example multi-currency hash value would be 

60000 Hash = 30000 JPY + 20000 GBP + 10000 OMR 

Add DMC = Debit Mastercard to card scheme field. 

Change Delta to Visa Debit within Card scheme description 

Remove reference to pence from value totals 

Add (hash) to value totals & (in minor units) 

Change “value in pence” to “value in GBP” 

Remove specific example card type names, 

Add text “name of card type” 

Add; “in crediting currency”. 

Change availability time from 09:00 to 12:00 

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2 Introduction 

2.1 Background 

The Streamline EFTPOS Electronic Management Information Service (EMIS) comprises all 

EFTPOS related information currently available for collection from Streamline in a data file 

format. EMIS is available to merchants acquired by Streamline Merchant Services (UK 

domestic) and Streamline International; however not all of the following information is 

available to all merchants. The information includes: 

• Request For Information letters 

• Chargeback letters 

• Streamline Settlement Reconciliation 

• Currency Reconciliation Summary 

• Streamline Merchant Invoice Information 

• Paper Processed Transaction information 

• Fraud details 

• Key entered transaction details 

• Key entered transaction summary 

• Purchase with cash back information 

• Transaction authorisation information 

• Card Scheme BIN ranges 

• Scanned response to 'Request For Information' (RFIs) 

Full details of each file’s availability, content and layout are covered in this document along 

with the various communication methods that can be used to collect the data. 

2.2 Purpose 

The purpose of this document is: 

i) to specify what information is available to which merchants 

ii) to outline the format and content of each file available 

ii) to detail the design and technical specification of EMIS. 

iii) to advise how this information can be accessed or collected. 

2.3 Points of Reference 

Compliance and Scheme Management 

Streamline Merchant Services 

8th Floor 

2½ Devonshire Square 

London 

EC2M 4BA 

Tel: 020 7672 5314 

Fax: 020 7672 5298 

E-mail: tim.crumplin@streamline.com 

Website: www.streamline.com 

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3 Description 

3.1 File Collection Options 

Streamline EMIS utilises the following network communication options: PSTN, ISDN and 

Leased line X.25. 

The data is available on both the BT and TNS UK networks. 

Tables detailing the methods of collection available and protocols used for each file can be 

found in Section 5. 

3.2 Other Documentation 

Streamline Technical Specification Direct Communication: this document details the 

communication methods available for delivery of EFTPOS data to Streamline. 

All merchants must complete a Streamline Merchant Services application form prior to 

operation. 

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4 EMIS 

4.1 General 

Management information relating to credit, debit and charge card transactions processed by 

Streamline on behalf of merchants acquired by Streamline Merchant Services (SMS) or 

Streamline International can be collected electronically from Streamline using the methods 

mentioned in section 2.1. 

There are various types of data file containing EFTPOS information available for collection. 

The file layout of each one is specified in Appendix Section A for SMS acquired merchants 

only, Appendix Section B for SMS and Streamline International acquired merchants and 

Appendix Section C for Streamline International acquired merchants only. 

Appendix Section A - File Formats applicable to Streamline Merchant Services only 

• APPENDIX A.1 - ‘Request for Information’ letter. 

• APPENDIX A.2 - Chargeback Notifications. 

• APPENDIX A.3 - Streamline Invoice information 

• APPENDIX A.4 - Streamline Paper Processed Transactions. 

• APPENDIX A.5 - PAN Key Entered Transaction Details, file listing all card present 

transactions where the card details have been keyed instead of swiped. 

• APPENDIX A.6 - PAN Key Entered Transaction Summary, detailing the percentage of 

key entered transactions in each outlet. 

• APPENDIX A.7 - Purchase With Cash Back Transaction Information, detailing the number 

and value of PWCB transactions by outlet. 

• APPENDIX A.8 - Transaction Authorisation Information, detailing the number of 

authorisation requests, by outlet, the response given and average response time. 

• APPENDIX A.9 - Confirmation of Scanned Response to Request for Information (RFI) 

Appendix Section B - File Formats applicable to both Streamline Merchant Services and 

Streamline International 

• APPENDIX B.1 - Streamline Reconciliation. Detailing the status of ALL transactions 

processed by the latest Streamline run for an SMS acquired merchant (MasterCard credit, 

Mastercard debit, Visa, Visa Debit, Electron, JCB, Domestic Maestro, and Solo, American 

Express, Diners, Laser, Style, petrol and store cards) or Streamline International acquired 

merchant (MasterCard, Visa, Delta, Electron, and American Express). 

• APPENDIX B.2 - Streamline Fraud Details Pertaining to MasterCard, Visa and Domestic 

Maestro transactions. 

• APPENDIX B.3 - Universal BIN Range Details, credit and debit card BIN ranges for the 

MasterCard credit, Mastercard debit, International Maestro, Visa credit, Visa debit, 

Electron, Domestic Maestro and Solo Card schemes. 

• APPENDIX B.4 - Legacy BIN Range Details with Issuer Name, credit and debit card BIN 

ranges for the MasterCard, International Maestro, Visa credit, Visa debit, Electron, 

Domestic Maestro and Solo Card schemes including issuing bank name where available. 

Appendix Section C - File Formats applicable to Streamline International only 

• APPENDIX C.1 - ‘Request for Information’ data. 

• APPENDIX C.2 - Chargeback Notifications data. 

• APPENDIX C.3 - Currency Reconciliation Summary 

The purpose of this document is to provide detailed file information regarding the electronic 

information available for collection to enable merchants to collect and use the data. 

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The recommended collection methods contained in this document are not exhaustive. 

A merchant’s alternative requirements may be discussed with Streamline or Streamline 

International as appropriate so that an assessment of changes and time-scales can be made. 

This may result in additional costs to the merchant. 

4.2 Data Integrity/Security 

All management information data files provided by Streamline contain a header record, a file 

date and a record count. Merchants are advised to ensure that each file collected is intact by 

performing a check of the record count and file trailers where applicable. 

Streamline does not provide data encryption on the information provided. A merchant’s 

alternative requirements may be discussed with Streamline so that an assessment of changes 

and time-scales can be made. This may result in additional costs to the merchant. 

4.3 Line Failure 

Merchants are advised to arrange an alternative method for data collection in the event of a 

line failure. 

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5 COMMUNICATION LINKS 

5.1 General 

The connection of merchants to the Streamline mainframe, coupled with data retrieval, 

requires the introduction of network management procedures for both Streamline and the 

Merchant. Streamline will issue a user ID and password to each merchant which will allow 

access to the relevant merchant files for collection. 

5.2 Requirements 

The following Streamline requirements must be considered: 

i) The transmission sessions are always merchant initiated. 

ii) Communication lines should be duplicated and use a variety of routes to cater for 

network failures. 

5.3 Options 

The ability to establish a communications link between the merchant and Streamline will 

depend on the capability of the respective systems. 

The following information may be required by Streamline to assist the merchant to determine 

the most efficient and cost effective communications link: 

i) CPU hardware. 

ii) Data transmission hardware. 

iii) Preferred communications line type (PSTN, ISDN, Leased line). 

iv) Operating system. 

v) Available communications protocols. 

vi) Implemented or planned data communications management software. 

vii) Location. 

The following communications links are supported for the collection of electronic EFTPOS 

information: 

Physical links: 

i) PSTN (Packet Switched Telephone Network). 

ii) ISDN ( Integrated Switched Digital Network). 

iii) Point to Point Leased line. 

iv) BT X.25 Leased line. 

v) TNS UK X.25 Leased line. 

Support Communication Applications: 

i) TCP/IP (Transmission Control Protocol / Internet Protocol). 

ii) PCTCP (Personal Computer Transmission Control Protocol). 

iii) Connect Direct. 

5.3.3 TCP/IP 

TCP/IP is currently supported over PSTN, ISDN and X.25. Connections over PSTN use Point 

to Point Protocol, with an Asynchronous V.34 connection. Connections over ISDN use Point 

to Point Protocol, with either Synchronous or Asynchronous connections (V.110, V.120, X.75 

or HDLC). 

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All TCP/IP Connections use FTP (File Transfer Protocol). 

For assistance in connecting to Streamline using any of the above communications methods 

please contact Streamline. 

5.4 Data Format 

All files are in standard EBCDIC text if collected directly from the MVS Mainframe, otherwise 

data is in standard ASCII text, see table below: 

PHYSICAL LINK COMMS. PROTOCOL FILE TYPE DATA 

FORMAT 

Dial up PSTN TCP/IP FTP (Point to Point 

Protocol) 

VARIABLE ASCII 

Dial up PSTN Connect:Direct Sterling software 

using PPP/IP 


Dial up ISDN TCP/IP FTP (Point to Point 

Protocol) 


Dial up ISDN Connect Direct Sterling software 

using SNA 

FIXED EBCDIC 

Dial up ISDN Connect:Direct Sterling software 

using PPP/IP 


X.25 BT leased line TCP/IP FTP FIXED EBCDIC 

X.25 BT leased line Connect Direct Sterling software 

using SNA 

FIXED EBCDIC 

X.25 TNS UK leased 

line 

TCP/IP FTP FIXED EBCDIC 

X.25 TNS UK leased 

line 

Connect Direct NDM FIXED EBCDIC 

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6 REQUESTS FOR INFORMATION 

6.1 File Contents 

The files available will contain a copy of the information contained within all ‘Request For 

Information’ letters produced during that day’s batch process, to be despatched to the 

merchant. The data is supplied as a supplement to the actual letters, which will continue to 

be produced and despatched. 

The information is supplied in two separate files, one pertains to MasterCard and Visa 

transactions and the other relates to Domestic Maestro and Solo. Transactions for JCB, 

American Express, Diners, Style and Laser card schemes are not currently included. 

6.2 File Structure 

The file is in standard EBCDIC text if collected directly from the MVS Mainframe, otherwise 

data is in standard ASCII text, see table in section 4.4 Data Format. 

Two file types are available: FIXED and VARIABLE: - 

VARIABLE: All fields are comma separated and some may be of variable length. 

FIXED: A fixed length file with defined field lengths. 

The file is structured and sequenced as follows: 

i) File header (00) One per file. 

ii) RFI Detail record (05) One per transaction for which an RFI has been 

raised. 

iii) File Trailer Record (99) One per file. 

Record details are as described in Appendix A.1 for SMS acquired merchants and Appendix 

C.1 for Streamline International acquired merchants. 

Where data transmission software restricts record lengths to 80 bytes, records can be split, 

contact Streamline to assess impact and time-scales. 

6.3 Reconciliation 

6.3.1 Totals 

6.3.2 Dates 

The file can be reconciled using the file trailer which contains a record count and the total of 

transaction values in minor units. 

The creation date of the file will be contained within the file name, allowing the merchant to 

collect a backlog of files, if needed. Current files will be available on a rolling seven-day 

basis, and archived files are available. 

The issue date of the RFI letter information can be found in the file header record. 

The date of each transaction can be found in the RFI detail record relating to the transaction. 

6.4 Availability 

For Domestic Maestro the current day’s file is available for collection from Streamline after 

22.00 each weekday. For all other RFIs the current day’s file is available for collection from 

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Streamline after 19:00 each weekday for SMS acquired merchants and after 22.00 each 

weekday for Streamline International acquired merchants. 

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7 CHARGEBACK NOTIFICATION 


The file will contain a copy of the information within all ‘Chargeback’ letters produced during 

that day’s batch process, to be despatched to the Merchant. The data is supplied as a 

supplement to the actual letters, which will continue to be produced and despatched. 

The information is supplied in two separate files; one pertains to MasterCard and Visa 

transactions and the other to Domestic Maestro and Solo. Transactions for JCB, American 

Express, Diners, Style, international Maestro and Laser card schemes are not currently 

included. 









ii) Chargeback Detail record (05) One per transaction for which a Chargeback has 

been issued. 

iii) File Trailer Record (99) One per file. 

Record details are as described in Appendix A.2 for SMS acquired merchants and Appendix 

C.2 for Streamline International acquired merchants. 




7.3.1 Totals 

7.3.2 Dates 

The file can be reconciled using the file trailer which contains a record count and the total of 

transaction values in minor units. 



basis, and archived files are available. The issue date of the Chargeback letter information 

can be found in the file header record. The date of each transaction can be found in the 

Chargeback detail record relating to the transaction. 


For Domestic Maestro the current day’s file is available for collection from Streamline after 

22.00 each weekday. For all other RFIs the current day’s file is available for collection from 

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Streamline after 19:00 each weekday for SMS acquired merchants and after 22.00 each 

weekday for Streamline International acquired merchants. 

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8 EFTPOS RECONCILIATION 


The Reconciliation file is produced at the end of each Streamline run, the file contents will 

pertain only to transactions processed by that run. 

Record type 16 will be included for each transaction that has one or more of the following: 

i) Authorisation code passed from issuer via Streamline Authorisation Service. 

ii) Purchase with Cash Back information. 

iii) An Originators Transaction Reference. 

The information within this file can also be found in the Streamline reports generated at the 

end of each Streamline run, these can also be supplied electronically, but will be an ‘image’ of 

the paper version as opposed to a data file. 


The file is in standard EBCDIC text if collected directly from the Streamline Mainframe, 

otherwise data is in standard ASCII text, see table in section 5.4 Data Format. 

All fields are positional and of fixed length. The file structure is dependent on the structure of 

the data processed during the Streamline run. 

Record types 

File header (00) one per processed file / polling window 

Company Header record (05) one or more per Company ID 

Outlet Header Record (10) one or more per outlet ID 

Transaction Data record (15) one per transaction 

Transaction Supplementary record (16) one per transaction (optional) 

Example structures (not exhaustive) 

Sample 1 Sample 2 Sample 3 Sample 4 Sample 5 

00 Input file 1 00 Input file 1 00 Input file 1 00 Input file 1 00 Input file 1 

05 Company 1 05 Company 1 05 Company 1 05 Company 1 05 Company 1 

10 Outlet 1 10 Outlet 1 10 Outlet 1 10 Outlet 1 10 Outlet 1 

15 15 15 15 15 

16 16 16 16 16 

15 15 15 15 15 

16 16 16 16 16 

10 Outlet 2 10 Outlet 1 05 Company 1 05 Company 2 00 Input file 2 

15 15 10 Outlet 2 10 Outlet 3 05 Company 3 

16 16 15 15 10 Outlet 4 

15 15 16 16 15 

16 16 15 15 16 

16 16 15 

16 



Record details are as described in Appendix B.1. 

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8.3.1 Totals 

8.3.2 Dates 

The file can be reconciled using the file header record which contains a count of accepted, 

pending and rejected sales and refunds. The file header record also contains a count of the 

subsequent company header records; each company header record will contain a count of the 

following outlet header records, which in turn contain a count of all transaction records within 

that batch. 

All transaction value totals are in GBP for domestic files only. Value fields include minor units, 

but no decimal points. i.e. 00001122 = £11.22 GBP 

When multi-currency files are produced hash values are used as described below; 

(no decimal points are used. i.e. 1000 = JPY 1000 and 1333 = 1.333 OMR) 

Line 15 describes an individual transaction, and contains 3 values for a "currency" 

transaction. 

field 5 = value is a representative GBP value for the transaction 

field 14 = value in the transaction currency (currency of MID) 

field 17 = value in settlement currency (currency of Streamline company number) 

Line 10 is a summary of the line 15's within the batch. 

i.e. field 9 = total of accepted sales in transaction currency (from line 15’s - field 14) 

Line 05 is a summary of the line 10's associated with it. 

i.e. field 8 = hash total of accepted sales (from line10’s - field 9) 


Line 00 is a summary of the line 05’s within the file 

i.e. field 8 = has total of accepted sales (from line 05’s – field 8) 


NB An example multi-currency hash value would be 

60000 Hash = 30000 JPY + 20000 GBP + 10000 OMR 



basis. 

The date of each transaction can be found in the Reconciliation transaction data record 

relating to the transaction. 


The file will be available for collection from Streamline by 15:00 each afternoon on UK 

Banking days, between Monday and Friday. 

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9 CURRENCY RECONCILIATION SUMMARY 

(Available to Streamline International acquired merchants only) 


The Currency Reconciliation Summary comprises 3 files produced each weekday. 

Subject to suitable linkages in the system, multiple company files can be produced as well as 

those for individual merchants. 


The files are ASCII text, fields are comma separated or fixed format. Each file has a unique 

name that includes the date of the file. 

All fields are positional and of fixed length. 


Daily Currency Settlement Summary 

i) File header (00) 

ii) Detail Record - Settlement Summary by Card Scheme (01) 

iii) Detail Record - Settlement SubTotals (01) 

iv) Detail Record – Chargeback Details (02) 

v) Detail Record – Chargeback Sub Totals (02) 

vi) Detail Record – Settlement Totals (03) 

Monthly Currency Settlement Summary 


ii) Detail Record - Settlement Summary by Day for Current Month (01) 

iii) Detail Record - Settlement Summary Month To Date (02) 

Monthly Currency Settlement Summary 


ii) Detail Record - Daily Summary by Outlet (01) 

Record details are as described in Appendix C.3 for Streamline International acquired 

merchants only. 


The file will be available for collection from Streamline at a time advised by Harrogate 

Merchant Service Operations on UK Banking days, between Monday and Friday. 

Files are available from 

• a Streamline RAS server accessible via a number of communications methods, including 

TCPIP/FTP 

• Streamline mainframe via FTP and Connect Direct 

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10 STREAMLINE INVOICE INFORMATION 

(Available to SMS acquired merchants only) 


The Streamline Invoice file is produced at the start of each month, for each Streamline 

company number, the file contents will be particularly useful for merchants who have elected 

to have invoicing set at outlet level. 

The file will contain a record for charges and, where applicable, a record for deposits for each 

outlet ID within the company. 

The file can be ordered at either company or group level and will contain outlet information. 

The information within this file can also be found on the actual Streamline Invoices that will be 

distributed at the start of each month. 









ii) Summary of Charges (01) One per outlet. 

iii) Summary of Deposit (02) One per outlet. 

iv) Miscellaneous charges (03) One per outlet. 

v) File Trailer (99) One per file. 

Record details are as described in Appendix A.3. Where data transmission software restricts 

record lengths to 80 bytes, records can be split. Contact Streamline to assess impact and 

time-scales. 


10.3.1 Totals 

10.3.2 Dates 

The file trailer contains a record count of the file. 


collect a backlog of files, if needed. Historic files, up to a year old, will be available on 

request. 

The month of each invoice date can be found in the file header record. 

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The file will be available for collection from Streamline by the first working day of each month, 

once the Streamline invoice processing is complete. However EMIS technical support is only 

available during normal working hours. 

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11 PAPER PROCESSED TRANSACTION INFORMATION 



The file contains management information relating to the number and value of transactions 

delivered by paper against an outlet’s total transactions and is produced at the start of each 

month for each Streamline company number. 









ii) Transaction Summary (05) One per outlet. 

iii) File Trailer (99) One per file. 

Record details are as described in Appendix A.4. 


11.3.1 Totals 

11.3.2 Dates 




request. 


The file will be available for collection from Streamline by the first working day of each month, 

once the Streamline month-end processing is complete. However EMIS technical support is 

only available during normal working hours. 

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12 FRAUD DETAILS 


A file for MasterCard/Visa and Domestic Maestro fraud items is produced monthly following 

receipt of confirmed fraud data from the card schemes. These files may sometimes be empty. 









ii) Fraud Details (05) One per transaction. 


Record details are as described in Appendix B.2 


12.3.1 Totals 

12.3.2 Dates 




request. 

The date of each file can also be found in the file header record. 


The file will be available for collection from Streamline on the first working day of the month, 

once the relevant data has been assembled from the card schemes (MasterCard, Visa and 

Domestic Maestro). However EMIS technical support is only available during normal working 

hours. 

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13 PAN KEY ENTERED TRANSACTION DETAILS 



A file for all pan key entered transactions is produced each evening usually containing items 

from the day before. 









ii) PKE Trans Details (05) One per transaction. 




13.3.1 Totals 

13.3.2 Dates 




request. 



The file will be available for collection from Streamline after 19:00 each weekday. 

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14 PAN KEY ENTERED TRANSACTION SUMMARY 

INFORMATION 



A file showing by outlet, the total number of transactions and the number of key entered 

transactions along with percentages is produced monthly. This file will contain MI for 

transactions processed by Streamline up to and including the last day of the previous month. 









ii) PKE Details (05) One per outlet. 




14.3.1 Totals 

14.3.2 Dates 




request. 



The file will be available for collection from Streamline after the second working day of each 

month. However EMIS technical support is only available during normal working hours. 

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15 PURCHASE WITH CASHBACK INFORMATION 



A file showing by outlet, the total number and value of purchase with cashback transactions 

undertaken for the previous month. This file will contain MI for transactions processed by 

Streamline up to and including the last day of the previous month. 



data is in standard ASCII text. See table in section 4.4 Data Format. 






ii) PWCB Details (05) One per outlet. 




15.3.1 Totals 

15.3.2 Dates 




request. 



The file will be available for collection from Streamline after 07:00hrs on the first working day 

of each month. However EMIS technical support is only available during normal working 

hours. 

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16 TRANSACTION AUTHORISATION INFORMATION 



A file showing by outlet, the total number and value of approved, declined and referred 

transactions. Each record also provides additional information such as the average 

transaction value and the average response time. The data within the file covers transactions 

undertaken for the previous month. This file will contain MI for transactions processed by 

Streamline up to and including the last day of the previous month. 









ii) Auth Details (05) One per Outlet per response type, 

Approve, Decline and Refer. 




16.3.1 Totals 

16.3.2 Dates 




request. 



The file will be available for collection from Streamline after 07:00hrs on the first working day 

of each month. However EMIS technical support is only available during normal working 

hours. 

____________________________________________________________________________________________________________ 


Page 30 of 94



17 BIN RANGE INFORMATION 


Four files are available as follows 

Country BIN table 

Issuer BIN table 

Currency BIN table (for general CPC use) 

Currency BIN table (for gaming sector CPC use) 

Please refer to Appendix B.3 for file content and format details. 

The files above were introduced in May 2007. Our legacy file formats are detailed in 

appendix B.4 

Streamline recommend that the legacy file formats are not developed to, as data content is 

restricted by the 9 digit upper and lower range value fields. The legacy formats will be 

discontinued at an appropriate future date. 


The files are in standard ASCII text (EBCDIC text if collected directly from the MVS 

Mainframe), see table in section 4.4 Data Format. 



ii) BIN details (05) One per current active BIN Range. 


Record details are as described in Appendices B.3 

. 


17.3.1 Totals 

17.3.2 Dates 

The file trailer record contains a record count of the file, approximately 100,000 lines (as of 

May 2007). 

The file creation date is included in the fie header record. 


The file will be available for collection from Streamline after 12:00hrs every Monday (including 

bank holidays). 

____________________________________________________________________________________________________________ 


Page 31 of 94



18 SCANNED RESPONSE TO REQUEST FOR 

INFORMATION (RFI) 


Retailers possessing the appropriate technology can, with prior Streamline agreement, send 

back scanned RFI images for automatic processing on the Streamline chargebacks system 

(as against returning the paper vouchers in the post for scanning into the chargebacks 

system). 

A prerequisite for using this service is that the merchants must be receiving their chargebacks 

and RFIs electronically via EMIS. 

18.1 System Overview 

One file per scanned image is required. 

The image must be of TIF group 4 format. 

Files will be processed once per day at 08:00 on weekdays only (including bank holidays). 

18.2 Confirmation Details 

A confirmation file will be returned to the respective merchants each processing day, listing 

the reference numbers of images received and processed, and received and rejected due to 

an incorrect reference number in the file name. The confirmation file will be produced each 

processing day even if no items have been received from the participating merchants. 

All files are archived so that historic files may be retrieved or resubmitted upon request. 

There are 2 formats available for the confirmation file, fixed and variable (see Appendix A.10) 

____________________________________________________________________________________________________________ 


Page 32 of 94



APPENDIX A.1 - Request For Information 

(Applicable to SMS Acquired Merchants Only) 

MasterCard & Visa VARIABLE File Format 

All fields are comma separated; some may be of variable length. 

MasterCard & Visa File Header Record 

Field No Name Max Length Format Description 

1 Record type 2 Char 00 

2 Reserved null field 


4 File type 3 Char R = RFI 




8 File sequence No 12 Num Next file number in Sequence 




12 File creation date 8 Char DDMMYY (left justified with trailing spaces) 



MasterCard & Visa RFI Detail Record 



2 Acquirer Ref. No. 23 Char Generated by Streamline 

3 PAN 19 Char Card number 

4 Card scheme 3 Char MSC = MasterCard 

DMC = Debit MasterCard 

VIS = Visa 

DEL = Visa Debit 

5 Merchant ID 8 Char Merchant outlet number 

6 Originators Transaction 20 Char Transaction Reference number 

Ref. 

7 Transaction Date 8 Char DDMMYY (left justified with trailing 

spaces) 

8 Transaction Amount Num Amount in pence 

9 Transaction currency 3 Char 826 = Sterling 

10 Card Centre Ref. 10 Char Generated by Card Centre 

11 RFI reason 40 Char Narrative explaining reason for 

Request for Information 

12 Process date 8 Char DDMMYY (left justified with trailing 

spaces) 



____________________________________________________________________________________________________________ 


Page 33 of 94



APPENDIX A.1 (continued) 

MasterCard & Visa File Trailer Record 









8 Total value Num Total of transaction values in pence 






14 Record Count 12 num Count of Records 

____________________________________________________________________________________________________________ 


Page 34 of 94




Domestic Maestro & Solo VARIABLE File Format 


Domestic Maestro File Header Record 









8 File sequence No v Num Next file number in Sequence 




12 File creation date 8 Char DDMMYY (left justified with trailing spaces) 



Domestic Maestro RFI Detail Record 



2 Reserved 23 Char 





Ref. 


spaces) 






12 Process date 8 Char May be null field 



____________________________________________________________________________________________________________ 


Page 35 of 94



APPENDIX A.1 (Continued) 

Domestic Maestro File Trailer Record 





4 Reserved Null field 










14 Record Count 12 num Count of Records 

____________________________________________________________________________________________________________ 


Page 36 of 94




MasterCard & Visa FIXED File Format 

All fields are positional with fixed lengths. 


Field No. Name Start 

Pos. 

Length Format Description 

1 Record type 1 2 Char ‘00’ 

2 File type 45 3 Char R = RFI 

3 File sequence No 94 12 Char next number in sequence 

4 File creation date 159 12 Char DDMMYY 



Pos. 



2 Acquirer Ref. No. 3 23 Char 

3 PAN 26 19 Char 

4 Card scheme 45 3 Char MSC = MasterCard 

DMC = Debit Mastercard 

VIS = Visa 


5 Merchant ID 48 8 Char 

6 Store id 56 6 Char 

7 Originators Transaction 

Ref. 

62 20 Char 

8 Transaction Date 82 12 Char DDMMYYYY 

9 Transaction Amount 94 12 Char pence 

10 Transaction Currency 106 3 Char 826 = sterling 

11 Card Centre Ref. 109 10 Char 

12 RFI reason 119 40 Char 

13 Proc date 159 12 Char 

14 Reserved 171 1 Char 




Pos. 



2 Total value 94 12 Char Total of transaction values in 

pence 

3 Record count 174 12 Char 

____________________________________________________________________________________________________________ 


Page 37 of 94




Domestic Maestro & Solo FIXED File Format 


Domestic Maestro & Solo File Header Record 


Pos. 



2 File type 45 3 Char R = RFI, C = Chargeback 

3 File sequence No 94 12 Char next number in sequence 

4 File creation date 159 12 Char DDMMYY 

Domestic Maestro & Solo RFI Detail Record 


Pos. 






5 Merchant ID 48 8 Char 



Ref. 

62 20 Char 


9 Transaction Amount 94 12 Char pence 

10 Reserved 106 3 Char 826 = sterling 

11 Card Centre Ref. 109 10 Char 

12 RFI reason 119 40 Char 




Domestic Maestro & Solo File Trailer Record 

Field No. Name Start Lengt Format Description 

Pos. h 



pence 


____________________________________________________________________________________________________________ 


Page 38 of 94



APPENDIX A.2 - Chargeback Notifications 

(Applicable to SMS Acquired Merchants Only) 








4 File type 3 Char C = Chargeback 








12 File creation date 8 Char DDMMYY (left justified with trailing 

spaces) 



MasterCard & Visa Chargeback Detail Record 





4 Card scheme 3 Char MSC = MasterCard 


VIS = Visa 




Ref. 


spaces) 


9 Transaction currency 3 Char 826 = Sterling 


11 Chargeback reason 40 Char Narrative explaining reason for 

Chargeback 

12 Proc date 8 Char DDMMYY (left justified with trailing 

spaces) 

13 Transaction type 1 Char D = Debit (Sale) 

C = Credit (Refund) 

14 Chargeback amount Num Amount (in pence) of chargeback 

____________________________________________________________________________________________________________ 


Page 39 of 94









4 reserved null field 










14 Record count num Count of records 

____________________________________________________________________________________________________________ 


Page 40 of 94




Domestic Maestro & Solo VARIABLE File Format 















12 File creation date 8 Char DDMMYY (left justified with trailing 

spaces) 



Domestic Maestro & Solo Chargeback Detail Record 








Ref. 


spaces) 





Chargeback 



14 Reserved Num 

____________________________________________________________________________________________________________ 


Page 41 of 94



APPENDIX A.2 (Continued) 

Domestic Maestro & Solo File Trailer Record 















14 Record Count num Count of records 

____________________________________________________________________________________________________________ 


Page 42 of 94








Pos. 



2 File type 45 3 Char C = Chargeback 

3 File seq number 94 12 Char next number in sequence 

4 File creation date 159 12 Char DDMMYYYY 

MasterCard & Visa Detail Record 


Pos. 



2 Acquirer Ref. No. 3 23 Char 


4 Card scheme 45 3 Char MSC = MasterCard 


VIS = Visa 


5 Retailer Id 48 8 Char 



Ref 

62 20 Char 


9 Transaction Amount 94 12 Char Pence 

10 Transaction currency 106 3 Char 826 = sterling 

11 Card Centre Ref 109 10 Char 

12 Chargeback reason 119 40 Char Narrative explaining reason for Chargeback 

13 Proc date 159 12 Char 

14 Transaction type 171 3 Char D = Debit , C = Credit 

15 Chargeback amount 174 12 Char Pence 


Field No. Name Start Length 

Description 

Pos. 

Forma 

t 

1 Record type 1 2 char ‘99’ 

2 Total value 94 12 char total of transaction values in pence 

3 Record count 174 12 char 

____________________________________________________________________________________________________________ 


Page 43 of 94




Domestic Maestro & Solo FIXED File Format 




Pos. 



2 File type 45 3 Char C = Chargeback 

3 File seq number 94 12 Char next number in sequence 


Chargeback Detail Record 

Field No. Name Start Length Forma Description 

Pos. 

t 





5 Merchant Id 48 8 Char 



Ref 

62 20 Char 


9 Transaction Amount 94 12 Char Pence 


11 Card Centre Ref 109 10 Char 

12 Chargeback reason 119 40 Char Narrative explaining reason for Chargeback 




File Trailer Record 


Pos. 



2 Total value 94 12 Char total of transaction values in pence 


____________________________________________________________________________________________________________ 


Page 44 of 94



APPENDIX A.3 – Streamline Invoice information 

(Applicable to SMS acquired merchants only) 

VARIABLE File Format 


File Header Record 

Field No Name Max 

Length 

Format Description 

1 Record Type 2 Char 00 

2 Top Level Merchant ID 8 Char Company /Outlet ID 

3 Invoice Month 6 Char YYYYMM 

4 Invoice Number 7 Char 

Summary of charges 


Length 



2 Sub Level Merchant ID. 8 Char Outlet ID 

3 Store ID 6 Char 


5 Misc Charge Number Numeric to two digital places 

6 Transaction Charges Number Numeric to two digital places 

7 Total Charge Number Numeric to two digital places 

8 VAT Amount Number Numeric to two digital places 









17 Total Due Number Numeric to two digital places 


____________________________________________________________________________________________________________ 


Page 45 of 94




Summary of deposits 


Length 





4 Card Scheme 30 Char Name of card scheme 

5 Number Purchases Number Number of purchase transactions 

6 Value Purchases Number Value of purchase transactions, inc 

PWCB 

7 Purchase Charge Rate Number 

8 Purchase Charge per Trans. Number Pence 

9 Number Refunds Number Number of refund transactions 

10 Value Refunds Number Value of refund transactions 

11 Refund Charge Rate 

12 Refund Charge per Trans. Pence 

13 No. Purch with cashback Number Number of PWCB transactions 

14 Value Purch with cashback Number Value of PWCB transactions 

15 Cashback Charge Rate 

16 Cashback Charge per Trans. Pence 

17 Total Charge Number Numeric to two digital places 

18 VAT Code 1 Char 

Miscellaneous charges 


Length 





4 Description 30 Char 

5 Number of items Number Numeric to two digital places 

6 Value of items Number Numeric to two digital places 

7 Charge rate Number Numeric to two digital places 

8 Charge per item Number Numeric to two digital places 









17 Charge Number 

18 VAT Code 1 Char 







5 Record Count Number 

____________________________________________________________________________________________________________ 


Page 46 of 94




FIXED File Format 



Field No Name Start 

Pos 


1 Record Type 1 2 Char 00 

2 Top Level Merchant ID 3 8 Char Company Outlet ID 

3 Invoice Month 11 6 Char YYYYMM 

4 Invoice Number 17 10 Char 

Summary of charges 


Pos 


1 Record type 1 2 Char 01 

2 Sub Level Merchant ID. 3 8 Char Outlet ID 

3 Store ID 11 6 Char 

4 Reserved 17 30 null field 

5 Misc Charge 47 12 Char Numeric to two digital places 

6 Transaction Charges 59 12 Char Numeric to two digital places 

7 Total Charge 71 12 Char Numeric to two digital places 

8 VAT Amount 83 12 Char 









17 Total Due 191 12 Char 


Summary of deposits 


Pos 





4 Card Scheme 17 30 Char Name of card scheme 

5 Number Purchases 47 12 Char Number of purchase 

transactions 

6 Value Purchases 59 12 Char Value of Purchase 

transactions 

7 Purchase charge rate 71 12 Char 

8 Purchase charge per txn 83 12 Char Pence 

9 Number Refunds 95 12 Char Number of refund transactions 

10 Value Refunds 107 12 Char Value of refund transactions 

11 Refund charge rate 119 12 Char 

12 Refund charge per txn 131 12 Char Pence 

13 Number Purchase with 

cashback 

143 12 Char Number of PWCB transactions 

____________________________________________________________________________________________________________ 


Page 47 of 94




FIXED File Format (continued) 

Summary of deposits (continued) 

14 Value Purchase with 

cashback 

155 12 Char Value of PWCB transactions 

15 cashback charge rate 167 12 Char 

16 cashback charge per txn 179 12 Char Pence 

17 Total charge 191 12 Char Numeric to two digital places 

18 VAT Code 203 1 Char 

Miscellaneous charges 


Pos 





4 Description 17 30 Char 

5 Number of Items 47 12 Char 

6 Value of Items 59 12 Char 

7 Charge rate 71 12 Char 

8 Charge per item 83 12 Char 









17 Charge 95 12 Char 

18 VAT Code 107 1 Char 



Pos 






5 Record Count 3 12 Number 

____________________________________________________________________________________________________________ 


Page 48 of 94



APPENDIX A.4 – Streamline Paper Processed Transactions 


VARIABLE File Format 




1 Record Type 2 Char 00 

2 File Date 8 Char YYYYMMDD 

7 File Sequence number Num Next number in sequence 

File Detail Record 



2 Outlet ID. 8 Char Outlet ID 


4 Outlet Name 30 Char 

5 Outlet Name 2 30 Char 

6 Card Scheme 16 Char 

7 No. of all transactions Num 

8 No. of Paper Transactions Num 

9 Value of all Transactions Num Pounds 

10 Value of Paper Transactions Num Pounds 









7 Record Count Num 




____________________________________________________________________________________________________________ 


Page 49 of 94








Pos 


1 Record Type 1 2 Char 00 

2 File Date 3 8 Char Company Outlet ID 

7 File Sequence number 93 12 Char Next number in sequence 

File Detail Record 


Pos 



2 Outlet ID. 3 8 Char Outlet ID 



5 Outlet Name 2 47 30 Char 

6 Card Scheme 6377 16 Char 

7 Number of all Transactions 93 12 Char 

8 Number or Paper 

Transactions 

105 12 Char 

9 Value of all transactions 117 12 Char Pounds 

10 Value of paper transactions 129 12 Char Pounds 



Pos 



7 Record Count 93 12 Number 

____________________________________________________________________________________________________________ 


Page 50 of 94



APPENDIX A.5 - Pan Key Entered Transaction Details 


VARIABLE file format 

All fields are comma separated; the record length is variable. 

File Header 

Field No. Name Max length Format Description 

1 Record type 2 Char ‘00’ 

2 File Creation Date 8 Char DDMMYYYY 

File Detail 



2 Transaction date 8 Char DDMMYYYY 

3 Outlet ID 8 Char 

4 Outlet Town 18 Char 

5 PAN 19 Char 


7 Transaction Amount 12 Char Value in pence 

8 Transaction Time 6 Char HHMMSS 

9 Transaction Reference 20 Char 

File Trailer 

Field No. Name Max. 

Length 



2 Record count 8 Char 

____________________________________________________________________________________________________________ 


Page 51 of 94




FIXED file format 


File Header 


Pos. 



2 File Creation Date 3 8 Char DDMMYYYY 

File Detail 


Pos. 



2 Transaction date 3 8 Char DDMMYYYY 

3 Outlet ID 11 8 Char 

4 Outlet Town 19 20 Char 



7 Transaction Amount 60 12 Char Value in pence 

8 Transaction Time 72 6 Char HHMMSS 

9 Transaction Reference 78 20 Char 

File Trailer 


Pos. 




____________________________________________________________________________________________________________ 


Page 52 of 94



APPENDIX A.6 - Pan Key Entered 

Transaction Summary 




File Header 

Field No. Name Max 

length 




File Detail 

Field No. Name Max 

length 




3 Outlet Name 30 Char 

4 Store Id 6 Char 

5 Total No. of transactions Number 

6 No. on PKE transactions Number 

7 % of PKE Transactions Number 

File Trailer 


Length 




____________________________________________________________________________________________________________ 


Page 53 of 94






File Header 


Pos. 




File Detail 


Pos. 





4 Store Id 41 6 Char 

5 Total No. of 

transactions 

47 12 Num 

6 No. on PKE 

transactions 

59 12 Num 

7 % of PKE 

Transactions 

71 12 Num 

File Trailer 


Pos. 




____________________________________________________________________________________________________________ 


Page 54 of 94



APPENDIX A.7 - Purchase With Cash Back 

Transaction Information 




File Header 




File Detail 





4 Outlet name 30 Char 

5 Number of 

Number 

authorisations 

6 Value of goods Number 

7 Value of PWCB Number 

File Trailer 


Length 




____________________________________________________________________________________________________________ 


Page 55 of 94






File Header 


Pos. 




File Detail 


Pos. 






5 Number of 

authorisations 

47 12 Num 

6 Value of goods 59 12 Num 

7 Value of PWCB 71 12 Num 

File Trailer 


Pos. 




____________________________________________________________________________________________________________ 


Page 56 of 94



APPENDIX A.8 - Transaction Authorisation Information 




File Header 




File Detail 






5 Card Scheme 15 Char Name of card scheme 

6 Response Code 7 Char APPROVE/ DECLINE/REFER 

7 Number of Auths Number 

8 Value of Auths Number 

9 % Total Value Number 

10 Average Txn Value Number 

11 Average Response 

Number 

time 

12 Number auths >15 

secs 

File Trailer 

Number 


Length 




____________________________________________________________________________________________________________ 


Page 57 of 94






File Header 


Pos. 




File Detail 


Pos. 



2 Outlet ID 3 8 Char Outlet id 



5 Card Scheme 47 15 Num Name of card scheme 

6 Response code 62 7 Num APPROVE/DECLINE/REFER 

7 Number of Auths 69 12 Num 

8 Value of Auths 81 12 Num 

9 % of Total Value 93 6 Num 

10 Average Trans value 99 12 Num 

11 Average response 

time 

111 6 Num 

12 No. of Auths >15 secs 117 12 Num 

File Trailer 


Pos. 




____________________________________________________________________________________________________________ 


Page 58 of 94



APPENDIX A.9 – CONFIRMATION OF SCANNED 

RESPONSE TO REQUEST FOR INFORMATION (RFI) 

(SMS acquired merchants only) 


The file format is ascii text, fields comma separated. The header and trailer are identifiable by a 

unique record type number. 

File Header 



2 File Creation Date 8 Char YYYYMMDD 

File Detail 



2 RFI reference 10 Char 

Rejected File Detail 




Trailer 



2 Record count Number 

____________________________________________________________________________________________________________ 


Page 59 of 94





The file format is fixed length. The header and trailer are identifiable by a unique record type number. 

Header 



2 File date 8 Char YYYYMMDD 

Processed File Detail 




Rejected File Detail 




Trailer 




____________________________________________________________________________________________________________ 


Page 60 of 94



APPENDIX B.1 - Streamline Reconciliation 




Pos 


1 Record type 1 2 Num 00 

2 Sequence No. 3 8 Num Always 00000001 

3 File Id 11 13 Num Always 0000000000921 

4 Count 24 7 Num Count of 05 records in file 

5 Accepted debits 31 11 Num Value (Hash) of accepted refunds (in minor units) 

6 Rejected debits 42 11 Num Value (Hash) of rejected refunds (in minor units) 

7 Pending debits 53 11 Num Value (Hash) of pending refunds (in minor units) 

8 Accepted credits 64 11 Num Value (Hash) of accepted sales (in minor units) 

9 Rejected credits 75 11 Num Value (Hash) of rejected sales (in minor units) 

10 Pending credits 86 11 Num Value (Hash) of pending sales (in minor units) 

11 Accepted debits count 97 7 Num Count of accepted refunds 

12 Rejected debits count 104 7 Num Count of rejected refunds 

13 Pending debits count 111 7 Num Count of pending refunds 

14 Accepted credits count 118 7 Num Count of accepted sales 

15 Rejected credits count 125 7 Num Count of rejected sales 

16 Pending credits count 132 7 Num Count of pending sales 

17 File creation date 139 6 Num YYDDD0 

18 File Sequence number 145 3 Num Last 3 bytes of file number 

19 Site - Id 148 3 Num Last 3 bytes of Site number 

Reconciliation Merchant Company Header Record 


Pos 



2 Sequence No. 3 8 Num Incremented by 1 

3 Merchant Id 11 13 Num 

4 Count 24 7 Num Count of type 10 records in file 

5 Accepted debits 31 11 Num Value (Hash) of accepted refunds (in minor units) 

6 Rejected debits 42 11 Num Value (Hash) of rejected refunds (in minor units) 

7 Pending debits 53 11 Num Value (Hash) of pending refunds (in minor units) 

8 Accepted credits 64 11 Num Value (Hash) of accepted sales (in minor units) 

9 Rejected credits 75 11 Num Value (Hash) of rejected sales (in minor units) 

10 Pending credits 86 11 Num Value (Hash) of pending sales (in minor units) 







____________________________________________________________________________________________________________ 


Page 61 of 94



APPENDIX B.1 (continued) 

Reconciliation Merchant Outlet Record 


Pos 




3 Merchant Outlet Id 11 13 Num 

4 Trading day 24 6 Num DDMMYY 

5 Processing date 30 6 Num YYMMDD 

6 Accepted debits 36 11 Num Value of accepted refunds (in minor units) 

7 Rejected debits 47 11 Num Value of rejected refunds (in minor units) 

8 Pending debits 58 11 Num Value of pending refunds (in minor units) 

9 Accepted credits 69 11 Num Value of accepted sales (in minor units) 

10 Rejected credits 80 11 Num Value of rejected sales (in minor units) 

11 Pending credits 91 11 Num Value of pending sales (in minor units) 







Reconciliation Transaction Data Record 


Pos 




3 PAN 11 19 Char Card number 

4 Expiry date 30 4 Num Card Expiry date 

5 Transaction value 34 11 Num Value in GBP (in minor units) 

6 Transaction date 45 6 Num date of transaction DDMMYY 

7 Transaction time 51 6 Num time of transaction HHMMSS (SS will always be 00) 

8 Transaction type 57 1 Num 0= Purchase 

5= Refund 

3= Purchase with cash back 

2= Cash advance 

9 Transaction source 58 1 Char 0= Offline key entry 

1= Mail /Telephone order 

3= Pin Verified off-line 

4= Signed voucher mag stripe read 

5= Signed voucher keyed at POS 

6= Unattended device without PIN 

7= Pin verified transaction recovered after sale 

8= Terminal recovery keyed by acceptor 

9= Terminal recovery keyed by acquirer 

A= ICC transaction 

B= ICC fallback transaction to magnetic stripe 

C= Secure transaction with cardholder certificate 

D= Non Authenticated Security transaction with 

3D Secure/ SPA UCAF merchant certificate 

E= Non authenticated transaction with no 

3D Secure/ SPA UCAF merchant certificate eg 

SSL protocol (the majority of UK merchants use this) 

F= No additional information ie. E-com with no security 

____________________________________________________________________________________________________________ 


Page 62 of 94




Reconciliation Transaction Data Record (continued) 


Pos 


10 Receipt number 59 6 Num 

11 Status 65 1 Char A=Accepted 

P=Pending 

R=Rejected 


13 Local Value 68 9 Char Numeric (in minor units) 

or spaces for domestic users 

14 Local Currency Code 77 3 Char ISO alpha (e.g. USD) 


15 Local Exponent 80 1 Char Numeric or spaces for domestic users 

16 Settlement Value 81 9 Char Numeric (in minor units) 


17 Settlement Currency Code 90 3 Char ISO alpha (e.g. USD) 


18 Settlement Exponent 93 1 Char Numeric or spaces for domestic users 

Reconciliation Transaction Supplementary Data Record 


Pos 




3 Auth code 11 6 Char Auth code 

4 Auth method 17 1 Num Auth method 

5 Card issue number 18 2 Num Issue number 

6 Card start date 20 4 Num Start date 

7 Cash amount 24 7 Num value (in minor units) 


reference 

31 20 Char 

9 Ticket number 51 14 Char Airline Ticket number 

or spaces for non airlines 

Note: Trailing blanks will be removed for domestic merchants collecting files over IP 

____________________________________________________________________________________________________________ 


Page 63 of 94



APPENDIX B.2 – Streamline Fraud File 

Details Pertaining to MasterCard, Visa and Domestic 

Maestro Transactions 



File Header 




File Detail 


Length 





4 Outlet town 30 Char 

5 PAN 19 Char 

6 Transaction Date 8 Char DDMMYYYY 

7 Transaction Time 6 Char HHMMSS 

8 Transaction amount 12 Char 

9 Acq reference number 23 Char MCI/VISA ONLY 

10 Company ID 6 Char 

11 Report date 10 Char 

12 Store ID / 

6 Char Store ID for domestic users or 

Currency Code 

ISO alpha (e.g. USD) for Streamline 

International users 

13 Fraud type 3 Char 900 - Lost Card 

901 - Stolen Card. 

902 - Card Not Received By Cardholder. 

903 - Card Obtained by Fraudulent App. 

904 - Counterfeit Card. 

905 - Other. 

906 - Fraudulent Use of Account No. 

907 - Imprinting of Multiple Sales Draft. 

908 - Account Takeover Fraud. 

14 Input Method 3 Char SWP - Swiped 

PKE - Pan Key Entered 

NA - Not Available 

15 CHB Marker 1 Char 1 = Item already charged back 

(MCI/VISA only at this stage) 

File Trailer 


Length 




____________________________________________________________________________________________________________ 


Page 64 of 94






File Header 


pos 



2 File Creation 

Date 

3 8 Char DDMMYYYY 

File Detail 


Pos. 




2 Outlet name 11 20 Char 

3 Outlet town 31 30 Char 



6 Transaction Time 88 6 Char HHMMSS 

7 Transaction 

amount 

94 12 Char 

9 Acq reference 

number 

106 23 Char MCI/VISA ONLY 

10 Company ID 129 6 Char 

11 Report date 135 10 Char 

12 Store ID / 

145 6 Char Store ID for domestic users or ISO alpha 

Currency Code 

(e.g. USD) for Streamline International 

users 

13 Fraud type 151 3 Char 900 - Lost Card 

901 - Stolen Card. 

902 - Card Not Received By Cardholder. 

903 - Card Obtained by Fraudulent App. 

904 - Counterfeit Card. 

905 - Other. 

906 - Fraudulent Use of Account No. 

907 - Imprinting of Multiple Sales Draft. 

908 - Account Takeover Fraud. 

14 Input Method 154 3 Char SWP – Swiped 

PKE - Pan Key Entered 

NA - Not Available 

15 Chb Marker 155 1 Char 1 = Item already charged back (MCI/VISA 

only at this stage) 

File Trailer 


Pos. 




____________________________________________________________________________________________________________ 


Page 65 of 94



APPENDIX B.3 – Universal BIN Range Details 

Bin file 

\Streamline\Universal\SLINEBINS2.CSV 

All fields are ‘!’ separated, the record length is variable. 

File Header 



2 File creation date 8 Char DDMMYYYY 

3 reserved Reserved for future use 





File Detail 



2 Card bin 1 18 Char Lower range 

3 Card bin 2 18 Char Higher range 

4 Card type 2 Char CP = Corporate, CN = Consumer 

5 Card scheme name 12 Char Name of card type 

6 reserved 30 Char Reserved for future use 

7 Country of Issue 30 Char Blank if unknown 

File Trailer 









____________________________________________________________________________________________________________ 


Page 66 of 94




Issuer bin file 

\Streamline\Universal\SLINEBINSISSUER2.CSV 


File Header 









File Detail 







6 Issuer name 30 Char Blank if unknown 

7 Country of issue 30 Char Blank if unknown 

File Trailer 









____________________________________________________________________________________________________________ 


Page 67 of 94




General CPC Bin table 

\Streamline\Universal\SLINEBINSDCC2.CSV 


File Header 









File Detail 







6 Country of issue 3 Char Country code (blank if unknown) 

7 Currency code 3 Char Billing currency code (ISO Alpha) 

File Trailer 









____________________________________________________________________________________________________________ 


Page 68 of 94




Gaming GPC bin file 

\Streamline\Universal\SLINEBINSGPC2.CSV 


File Header 









File Detail 









File Trailer 


Length 









____________________________________________________________________________________________________________ 


Page 69 of 94



APPENDIX B.4 – Legacy BIN Range Details 

Legacy bin file 

\Streamline\Universal\SLINEBINS.CSV 


File Header 









File Detail 







6 reserved 30 Char Reserved for future use 


File Trailer 









____________________________________________________________________________________________________________ 


Page 70 of 94




Legacy issuer file 

\Streamline\Universal\SLINEBINSISSUER.CSV 


File Header 









File Detail 







6 Issuer name 30 Char Blank if unknown 


File Trailer 









____________________________________________________________________________________________________________ 


Page 71 of 94




Legacy DCC file 

\Streamline\Universal\SLINEBINSDCC.CSV 


File Header 









File Detail 








7 Currency code 3 Char Billing currency code (ISO alpha) 

File Trailer 









____________________________________________________________________________________________________________ 


Page 72 of 94




Legacy GPC file 

\Streamline\Universal\SLINEBINSGPC.CSV 


File Header 









File Detail 









File Trailer 









____________________________________________________________________________________________________________ 


Page 73 of 94




Legacy Bin (fixed file format) 

All fields are positional and are of fixed length. 

File Header 


Pos. 




File Detail 


Pos. 



2 Card bin 1 3 9 Char Lower range 

3 Card bin 2 12 9 Char Higher range 

4 Card type 21 2 Char CP = Corporate, CN = Consumer 

5 Card scheme name 23 12 Char Name of card type 

6 Reserved 35 30 Char Reserved for future use 

7 Country of Issue 65 30 Char Blank if unknown 

File Trailer 


Pos. 




____________________________________________________________________________________________________________ 


Page 74 of 94




Legacy Issuer (fixed file format) 

All fields are positional and are of fixed length. 

File Header 


Pos. 




File Detail 


Pos. 



2 Card bin 1 3 9 Char Lower range 

3 Card bin 2 12 9 Char Higher range 

4 Card type 21 2 Char CP = Corporate, CN = Consumer 

5 Card scheme name 23 12 Char Name of card type 

6 Issuer name 35 30 Char Blank if unknown 

7 Country of Issue 65 30 Char Blank if unknown 

File Trailer 


Pos. 




____________________________________________________________________________________________________________ 


Page 75 of 94



APPENDIX C.1 - Request For Information (international) 

(Applicable to Streamline International Acquired Merchants Only) 













9 File Sequence No 14 Num Next file number in Sequence 




13 File creation date 10 Char DDMMYYYY (left justified with trailing 

spaces) 










4 Status 4 Char 20 = RFI letter sent to Merchant 

25 = RFI chaser letter sent to 

Merchant 

5 Merchant ID 8 Num Merchant outlet number 


Ref. 

7 Ticket 14 Char Airline Ticket number 


9 Transaction Amount 11 Num Amount in minor units 

10 Transaction Currency 3 Char ISO alpha (e.g. USD) 

11 Credit Amount 11 Num Amount in minor units 

12 Credit Currency 3 Char ISO alpha (e.g. USD) 




15 Process date 8 Char DDMMYYYY 


17 VISA CRM reference 14 Char VISA CRM reference 

____________________________________________________________________________________________________________ 


Page 76 of 94



APPENDIX C.1 (continued) 











9 Total value 30 Num Total of transaction values in minor 






15 Record Count 12 Num Count of Records 



____________________________________________________________________________________________________________ 


Page 77 of 94








Pos. 



4 File type 45 3 Char R = RFI 

9 File Sequence No 99 14 Char Next file number in 

Sequence 




Pos. 



2 Acquirer Ref. No. 3 23 Char Generated by Streamline 


4 Status 45 4 Char 20 = RFI letter sent to 

Merchant 

25 = RFI chaser letter sent 

5 Merchant ID 49 8 Char Merchant outlet number 

6 Originators Transaction 57 20 Char Transaction Reference 

Ref. 

number 

7 Ticket 77 14 Char Airline Ticket number 


9 Transaction Amount 99 14 Char Amount in minor units 

10 Transaction Currency 113 3 Char ISO alpha (e.g. USD) 

11 Credit Amount 116 14 Char Amount in minor units 

12 Credit Currency 130 3 Char ISO alpha (e.g. USD) 

13 Card Centre Ref. 133 10 Char Generated by Card Centre 

14 RFI reason 143 50 Char Narrative explaining reason 

for Request for Information 

15 Process date 193 8 Char DDMMYYYY 


17 VISA CRM reference 202 14 Char 



Pos. 




minor units 

15 Record count 193 14 Char Count of records 

____________________________________________________________________________________________________________ 


Page 78 of 94



APPENDIX C.2 – Chargeback Notifications (international) 

(Applicable to Streamline International Acquired Merchants Only) 













9 File Sequence No 14 Num Next file number in Sequence 




13 File creation date 10 Char DDMMYYYY (left justified with trailing 

spaces) 










4 Status 4 Char 70 = First C/Back letter sent to 

merchant 

74 = Net sett. letter sent to merchant 

75 = Debit/Credit letter sent to 

merchant 

5 Merchant ID 8 Num Merchant outlet number 


Ref. 

7 Ticket 14 Char Airline Ticket number 


9 Transaction Amount 11 Num Amount in minor units 

10 Transaction Currency 3 Char ISO alpha (e.g. USD) 

11 Credit Amount 11 Num Amount in minor units 

12 Credit Currency 3 Char ISO alpha (e.g. USD) 



Chargeback 

15 Process date 8 Char DDMMYYYY 

16 Transaction Type 1 Char D=Debit (sale), C=Credit (refund) 

17 Chargeback Amount 11 Num Amount in minor units 

(In crediting currency) 

____________________________________________________________________________________________________________ 


Page 79 of 94














9 Total value 30 Num Total of transaction values in minor 






15 Record Count 12 Num Count of Records 



____________________________________________________________________________________________________________ 


Page 80 of 94








Pos. 



4 File type 45 3 Char C=Chargeback 

9 File Seq No 99 14 Char Next file number in 

Sequence 




Pos. 



2 Acquirer Ref. No. 3 23 Char Generated by Streamline 


4 Status 45 4 Char 70 = First C/Back letter sent 

74 = Net sett. letter sent 

75 = Debit/Credit letter sent 

5 Merchant ID 49 8 Char Merchant outlet number 

6 Originators Transaction 57 20 Char Transaction Reference 

Ref. 

number 

7 Ticket 77 14 Char Airline Ticket number 


9 Transaction Amount 99 14 Char Amount in minor units 

10 Transaction Currency 113 3 Char ISO alpha (e.g. USD) 

11 Credit Amount 116 14 Char Amount in minor units 

12 Credit Currency 130 3 Char ISO alpha (e.g. USD) 

13 Card Centre Ref. 133 10 Char Generated by Card Centre 

14 Chargeback reason 143 50 Char Narrative explaining reason 

for Chargeback 

15 Processing date 193 8 Char DDMMYYYY 

16 Transaction Type 201 1 Char D=Debit (sale), C=Credit 

(refund) 

17 Chargeback Amount 202 14 Char Amount in minor units 

(in crediting currency) 



Pos. 




minor units 

15 Record count 193 14 Char Count of records 

____________________________________________________________________________________________________________ 


Page 81 of 94



APPENDIX C.3 – Currency Reconciliation Summary 

(Applicable to Streamline International Acquired Merchants only) 

Daily Currency Settlement Summary (NBT504) VARIABLE File Format 

All fields are comma separated; some may be of variable length 

Header Record 



5 Currency 14 Char 

6 File Seq Number Num 

11 Company Name 40 Char 

12 Company ID Num 

13 File Date 8 Char DDMMYYYY 

Detail Record 

Settlement Summary by Card Scheme 




3 Reserved 

4 Card Scheme Type 8 Char Credit/Debit 

5 Number of transactions Num 

6 Value of transactions Num 

7 Service Charge Num 

8 Service Charge Type 4 Char Item/Cent 

9 Service Charge Value Num 

10 Settlement Value Num 

11 Reserved 


13 Processed Date 8 Char DDMMYYYY 

Settlement Sub Totals 



2 Title 14 Char Transaction Subtotal 

3 Reserved 

4 Reserved 



7 Reserved 

8 Reserved 



11 Reserved 



____________________________________________________________________________________________________________ 


Page 82 of 94




VARIABLE File Format (continued) 

Daily Currency Settlement Summary (NBT504) (continued) 

Chargeback Details 




3 PAN 16 Char 

4 Chargeback reference 20 Char 

5 Reserved 

6 Value of chargeback Num 

7 Service Charge Num 

8 Service Charge Type 4 Char Item/Cent 



11 Chargeback transaction 40 Char 

reference 



Chargeback Sub Totals 



2 Title 20 Char ie Chargeback Subtotal 

3 Reserved 

4 Reserved 

5 Reserved 

6 Value of chargebacks Num 

7 Reserved 

8 Reserved 



11 Reserved 



____________________________________________________________________________________________________________ 


Page 83 of 94






Sundry Items 



2 Title 20 Char ie Outstanding chargebacks 

3 Reserved 

4 Reserved 

5 Reserved 

6 Gross Value Num 

7 Serv Charge Num 

8 Reserved 

9 Reserved 


11 Reserved 



Settlement Totals 



2 Title 14 Char Settled amount 

3 Reserved 

4 Reserved 

5 Reserved 

6 Reserved 

7 Reserved 

8 Reserved 

9 Reserved 


11 Reserved 



Trailer record 




12 Dummy Com ID Num 999999 


____________________________________________________________________________________________________________ 


Page 84 of 94




Monthly Currency Settlement Summary (NBT506) variable 

Header Record 






7 Settlement Curr 20 Char 


Detail Record 

Settlement Summary by Day (for Current Month) 



2 Processing Date 5 Char DDMMYYYY 



5 Number of chargebacks Num 

6 Value of Chargebacks Num 


8 Sundry Entries Num 



Total by Company ID 



2 Description 8 Char Total 



5 Number of Chargebacks Num 










10 Dummy Company ID Num 999999 

____________________________________________________________________________________________________________ 


Page 85 of 94





Month To Date Currency Settlement Summary (NBT507) variable 

Header Record 






7 Settlement Curr 20 Char 


Detail Record 

Settlement Summary by Day (for Current Month) 



2 Processing Date 8 Char DDMMYYYY 



5 Number of chargebacks Num 






Total by Company ID 



2 Description 5 Char Total 



5 Number of Chargebacks Num 










10 Dummy Company ID Num 999999 

____________________________________________________________________________________________________________ 


Page 86 of 94





Daily Card Scheme Summary by Outlet (NBT339) variable 

Header Record 




3 Merchant/Outlet ID Num 


5 File Sequence Number Num 

26 Proc Date 8 Char YYYYMMDD 

Detail Record 

Daily Summary by Outlet 



2 Trading Date Date/Time 


4 Reserved 

5 Merchant/Outlet ID Num 

6 Merchant/Outlet name 30 Char 

7 Crediting Currency 20 Char 

8 Reporting Currency 20 Char 

9 Transaction Currency 20 Char 

10 Exchange Rate Num 

11 Reporting Exchange Rate Num 


13 Number of Sales Num 

14 Value of Sales Num 

15 Number of Refunds Num 

16 Value of Refunds Num 

17 Total Number Num 

18 Net Value Num 


20 Number of transactions 

credit 

Num 

21 Value of transactions 

credit 

Num 



Num 

rep 

24 Value of transactions rep Num 






3 Dummy Com ID Num 999999 

5 Number of Records Num 


____________________________________________________________________________________________________________ 


Page 87 of 94





Daily Currency Settlement Summary (NBT504) fixed 

Header Record 


Pos. 



5 Currency 69 14 Char 

6 File Sequence Number 83 14 Num 

11 Company Name 161 40 Char 


13 Processing Date 207 8 Char DDMMYYYY 

Detail Record 

Settlement Summary by Card Scheme 


Pos. 




3 Reserved 41 16 

4 Card Scheme Type 57 8 Char Credit/Debit 

5 Number of transactions 69 14 Num 

6 Value of transactions 83 14 Num 

7 Service Charge 97 16 Num 

8 Service Charge Type 113 4 Char Item/Cent 

9 Service Charge Value 133 14 Num 

10 Settlement Value 147 14 Num 



13 Processed date 207 8 Char DDMMYYYY 

Settlement Sub Totals 


Pos. 



2 Title 21 14 Char Trans Subtotal 











13 Processed Date 207 8 Char DDMMYYYY 

____________________________________________________________________________________________________________ 


Page 88 of 94






Chargeback Details 


Pos. 





4 Chargeback reference 57 8 Char 


6 Value of chargeback 83 14 Num 

7 Service Charge 97 16 Num 

8 Service Charge Type 113 4 Char Item/Cent 



11 Chargeback transaction ref 161 20 Char 


13 Process Date 207 8 Char DDMMYYYY 

Chargeback Sub Totals 


Pos. 



2 Title 21 12 Char CHB Subtotal 




6 Value of chargebacks 83 14 Num 








____________________________________________________________________________________________________________ 


Page 89 of 94






Sundry Items 


Pos. 



2 Sundry Desc 21 20 Char 




6 Gross Value of 

chargebacks 

83 14 Num 








Settlement Totals 


Pos. 



2 Title 21 14 Char Settlement amount 














Pos. 



2 Record Count 21 20 Num 

12 Dummy Company ID 201 6 Char 


____________________________________________________________________________________________________________ 


Page 90 of 94





Monthly Currency Settlement Summary (NBT506) fixed 

Header Record 


Pos. 



2 File Date 21 8 Char DDMMYYYY 



7 Settlement Currency 101 20 Char 

10 Merchant/Outlet ID 161 6 Num 

Detail Record 

Settlement Summary by Day for Current Month 


Pos. 



2 Processing Date 21 10 Date DDMMYYYY 



5 Number of chargebacks 73 8 Num 

6 Value of Chargebacks 81 20 Num 


8 Sundry Entries 121 20 Num 



Company Totals 


Pos. 



2 Description 21 5 Char Total 

3 Number of Transactions 31 12 Num 

4 Value of Transactions 43 30 Num 

5 Number of Chargebacks 73 8 Num 








Pos. 




10 Dummy Company ID 161 6 Num 999999 

____________________________________________________________________________________________________________ 


Page 91 of 94





Month to date Currency Settlement Summary (NBT507) fixed 

Header Record 


Pos. 






7 Settlement Currency 101 20 Char 


Detail Record 

Settlement Summary by Day for Current Month 


Pos. 



2 Processing Date 21 8 Date DDMMYYYY 



5 Number of chargebacks 73 8 Num 






Company Totals 


Pos. 



2 Description 21 5 Char Total 

3 Number of Transactions 31 12 Num 

4 Value of Transactions 43 30 Num 

5 Number of Chargebacks 73 8 Num 








Pos. 




10 Dummy Company ID 161 6 Num 999999 

____________________________________________________________________________________________________________ 


Page 92 of 94





Daily Card Scheme Summary by Outlet (NBT339) fixed 

Header Record 


Pos. 




3 Company ID 23 6 Num 


5 File Seq Number 59 8 Num 

26 Proc Date 376 8 Char YYYYMMDD 

Detail Record 

Daily Summary by Outlet 


Pos. 



2 Trading Date 3 20 Date & 

Time 

3 Company ID 23 6 Num 



6 Merchant/Outlet name 67 30 Char 

7 Crediting Currency 97 20 Char 

8 Reporting Currency 117 20 Char 

9 Transaction Currency 137 20 Char 

10 Exchange Rate 157 14 Num 

11 Reporting Exchange Rate 171 14 Num 


13 Number of Sales 205 14 Num 

14 Value of Sales 219 14 Num 

15 Number of Refunds 233 14 Num 

16 Value of Refunds 247 14 Num 

17 Total Number 261 14 Num 

18 Net Value 275 14 Num 



credit 

303 14 Num 

21 Value of transactions credit 317 14 Num 


23 Number of transactions rep 345 14 Num 

24 Value of transactions rep 359 14 Num 



____________________________________________________________________________________________________________ 


Page 93 of 94





Daily Card Scheme Summary by Outlet (NBT339) (continued) 



Pos. 



3 Dummy Com ID 23 6 Num 999999 

5 Number of Records 59 8 Num 


____________________________________________________________________________________________________________ 


Page 94 of 94

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