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Greening Your Business Through Technology - WITSA

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4Next Steps4.3.1 Case Study: Telstra – Cost BenefitAnalysis Calculators (<strong>Business</strong> Innovation)SynopsisIn building a roadmap, it is important for an organisation to carefully consider the current situation,the future goals of the organisation and assess what the best opportunities are based on the costof change to achieve the desired outcomes.As a part of this process, the cost justification can sometimes be difficult to develop, making itdifficult for an effective financial decision to be made due to the lack of confidence and uncertaintyin the calculations.A white paper entitled ‘Using ICT to drive your sustainability strategy’ was developed by Telstra toillustrate new Return on Investment (RoI) tools that can be used by organisations to help them indetermining the feasibility of the following four proven ICT technologies:• Video Conferencing• Teleworking• Web contact centres• Fleet and Field Force ManagementThe RoI calculator highlights how these four proven ICT technologies can deliver cost savings toorganisations, significant environmental benefits and work-life balance benefits to employees. Thisincludes an estimation (based on certain assumptions) of greenhouse gas emission reductions andemployee productivity outcomes by assessing the anticipated financial costs and savings to thecompany by adopting each alternative.“Sustainability practices are now a critical business issue being driven by a variety offactors including government regulation, corporate social responsibility and increasingeconomic pressures”.“<strong>Through</strong> the new Return on Investment (RoI) tools, organisations can estimate thecommercial and environmental savings from investing in four specific ICT solutions.They estimate greenhouse gas emission reductions and employee productivity outcomesby assessing the financial costs and savings to the company for each alternative.”Hugh Saddington, General Manager Marketing Strategy and Analytics, Telstra Enterpriseand Governmentwww.telstra.com.auDownload the full version of this case studyPage 33

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