CALLS FORSERVICEAPD 911 Communications Center Incoming Calls AnsweredCalendar Year <strong>2013</strong>911 Calls Answered COPS Calls Answered Total Incoming Calls AnsweredTotal 911 Calls Answered: 320,958Total COPS Calls Answered:: 503,396Total Calls Answered: 824,35480,00074,97574,10878,90674,72467,26668,57569,274 69,76961,83163,221 63,42660,00058,27946,095 45,57748,13345,84440,00036,80735,49440,91542,26742,249 42,43738,751 38,82725,02422,78526,351 26,30828,880 28,53130,77328,88027,025 27,33224,470 24,59920,000APD Calls for Service 2010-201458K56K54K52K50K48K46K44K42K40K38K36K34K32K30KJanuary 2010February 2010March 2010April 2010May 2010June 2010July 2010August 2010September 2010October 2010November 2010December 2010January 2011February 2011*CADS Calls for Service (All CADS)March 201146,63540,23647,038April 201147,058May 201152,767June 201150,662July 2011August 2011September 2011October 2011November 2011December 2011January 2012February 2012March 2012April 201252,124May 2012June 2012July 2012August 2012September 2012October 2012November 2012December 2012January <strong>2013</strong>February <strong>2013</strong>March <strong>2013</strong>April <strong>2013</strong>May <strong>2013</strong>June <strong>2013</strong>July <strong>2013</strong>August <strong>2013</strong>September <strong>2013</strong>51,663October <strong>2013</strong>November <strong>2013</strong>December <strong>2013</strong>49,96147,19242,36039,06944,16539,37943,98746,35847,90547,76448,38248,90447,76045,06942,60642,84444,87942,58446,21947,75748,29746,37347,24347,52445,49042,98741,04541,45941,48539,22543,60944,35048,62747,30447,45746,93544,42843,01040,63341,047Albuquerque Police Deparment calls for service, by month. A call for service is an event occurring in or near the City of Albuquerque to which an Albuquerque Police employee must respond to evaluate or take action,or an event that comes to the attention of police or is initiated by police that requires formal documentation (e.g., case report, supplemental report or accident report).36
Top 15 Types of 911 Calls DispatchedTYPES OFCALLSOnsiteSuspiciousTacticalPlanAggravated DriverBOLOContactDirect Traffic Theft / Fraud /Embezzlement3.1%2.6%1.3%4.2%4.1%3.1%Audible Alarm3.8%Suspicious Person/VehicleTraffic Stop13.5% 13.0%Family Dispute3.0%Periodic Watch4.1%Traffic Accident - NoInjuries4.5%Disturbance9.8%WelfareCheck1.3%FieldInvestigator2.2%Total Incoming CallsAnswered in <strong>2013</strong>:824,354Every 30 Days:67,755Every Week:15,853Every Day:2,258Every Hour:9437
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