Transitions and Long-Term Care: The Minimum Data Set 3.0 Section ...

43Ombudsman Resident Advocacy(continued)• Helps keep process focused on the consumer’s priorities• Examples of LTCO activities re: nursing home transitions:– conducting outreach to residents;– educating residents/families about the Section Q process andHCBS options;– making referrals to LCAs;– supporting residents through the transition planning process;and– resolving consumer complaints related to the Section Q process.• 41% increase in LTCO complaints from nursing homeresidents related to “request for less restrictive placement”in FY 10 (compared to FY 08)