2010 - 2011 Annual Report - Zoos South Australia

CONTENTSYear In ReviewWild TimesCommunications & PartnershipsCommunicationsPartnershipsCommunity PartnershipsFundraisingMarketingTourismMedia PartnershipsMembership And Animal AdoptionBequestsGrantsVisitor ExperiencesEvents ReportVolunteer ProgramsHuman ResourcesFinancial ReportAdmissionsFinalsHuman ResourcesStaff numbers have grown significantly and the HR teamhas increased to provide a more comprehensive service. Theteam has increased from 2.6 FTE to 3.5 FTE, which equatesto a ratio of around one HR Employee per 59 staff. As a resultof this growth Zoos SA is no longer reliant upon externaltraining providers or consultants for annual services, such asyear end.The TeamVicky WhitewayHuman Resources Manager,MaHRM, CAHRIAndrea van de WaterTraining and DevelopmentCoordinatorMardi NickelsPayroll CoordinatorMelissa PfeifferPayroll AssistantPeter CollinsOccupational Health andSafety Coordinator,Grad Dip OHSMAreas of ResponsibilityThe team work closely with staff and line managers and areresponsible for:• Employee and Industrial Relations• Human Resource Management• Occupational Health, Safety and Welfare• Payroll• Training and Development• Workers CompensationEmployee and Industrial RelationsThe changes to the Enterprise Bargaining Agreementimproved terms and conditions for those staff involved andadded business flexibility as desired. Increased provisionsof Maternity and Paternity leave are above requirementsand pay tribute to our family friendly ethos. The agreementincorporates many of the changes that were a requirementof the Fair Work Legislation and existing policies andprocedures have been reviewed.It has been 12 months since the acquisition of Warrawong.Zoos SA has been reviewing systems and processes and weare working towards full business integration.The new Child Safety Legislation requires Zoos SA tomaintain a child safe environment; therefore we haveprocesses in place to ensure this happens. All of our staffare now required to provide a National Police Clearance andthese will be renewed every three years; it is a requirement ofa new employee to provide these prior to commencement ofemployment.Human Resources – 1 of 5