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SECTION IV: EDUCATIONAL RESOURCES & SUPPORTCOLA Accreditation Manual—Revision No.9: June 2007.In keeping with the ever changing healthcare environment, COLA Accreditation Policy is subject to change.Published by COLA, 9881 Broken Land Parkway, Suite 200, Columbia, MD, 21046-1195.Call Center: (800) 981-9883. Fax: (410) 381-8611.This manual is one of the many benefits of enrolling in a COLA accreditation program for laboratories. Copies of this manualare available for purchase. To order, call the COLA Call Center.This manual is protected by copyright. No part of it may be reproduced or transmitted in any form or by any means,electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system withoutpermission in writing. ALL RIGHTS RESERVED.4-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .© 2007 COLA FOR MORE INFORMATION CONTACT COLA PHONE 800.981.9883 | FAX 410.381.8611 | ON-LINE www.cola.org