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A significant undertaking of the Board during the year was the implementationof the recommendations following a complete review of the Governance andAccountability Instruments. This has led to the development of a number of policiesand a complete review of the By-Laws and Standing Orders of the organisation.The Board’s primary responsibility is to demonstrate effective strategic leadershipand to ensure the responsibilities it has delegated are exercised effectively. The reviewhas established effective reporting systems that should enable the Board to feelconfident that its delegations are being implemented prudently and effectively.The running of an efficient health service within such a complex environmentcontinues to be a major challenge for the organisation. Despite the lost revenuesassociated with exceeding the patient throughput target, it is very pleasing to reportthe recording of a modest operational surplus for the financial year. There are alsosignificant inefficiencies associated with the existing dated infrastructure and as aresult, the surplus financial position is even more pleasing.Following a review of the organisational structure, Mr Andrew Trigg was appointedto the position of Director of Corporate Services. Andrew has an extensiveunderstanding of healthcare financing and service delivery and has settled into thischallenging role extremely well.COMMUNITY ENGAGEMENTA group of very loyal and dedicated volunteers and auxiliaries provides assistanceto both patients and staff as well as being involved in fundraising to purchase muchneeded medical and nursing equipment. In particular, our voluntary auxiliaries havebecome a vital part of our patient care team.This dedicated band of supporters, together with donations from individuals, serviceclubs, community groups and philanthropic trusts, have contributed more than$165,000 to South West Healthcare during the year. This is obviously very muchappreciated.As a key component of our Community Engagement initiative, we developeda specific program entitled ‘Operation Engagement’ which is an opportunity toshowcase our facilities, services and expertise to a diverse range of influentialcommunity leaders. The response to this initiative has been extremely encouragingand has highlighted the strong level of community ownership in our local healthservice.CONCLUSIONThe Board and Executive take very seriously the responsibility to provide a highlevel of quality health services to the residents of a significant part of South WestVictoria. We are very pleased to conclude that we believe that we have respondedextremely positively to this responsibility and achieved all of the milestones set at thebeginning of the year.It is pleasing to record the highest level of patient throughput in the organisation’shistory and the fact that we are now one step closer to the major redevelopment offacilities which is the only limiting factor for further improvement and expansion.“There are obvious challengeswhich will continue to confront theorganisation, however it is our beliefthat the community can be extremelyproud of its public health service andits achievements during the past12 month period.”There are obvious challenges which will continue to confront the organisation,however it is our belief that the community can be extremely proud of its publichealth service and its achievements during the past 12 month period.We know that we have the organisational purpose and staff commitment to addressthe challenges as they arise. We are particularly pleased with the high levels of bothstaff satisfaction and patient satisfaction as identified in both the Quality of CareReport and the outstanding results from the ACHS Accreditation Survey.This level of achievement would not have been possible without the outstandingcontribution of all staff which is greatly acknowledged.JOHN F KRYGGERCHIEF EXECUTIVE OFFICERIAN ARMSTRONGCHAIRMAN, BOARD OF DIRECTORS5
ACHIEVEMENTS:5 YEAR STRATEGIC PLANOUR VISIONTo be a leader in providing innovative and quality healthservices.OUR MISSIONWe are committed to provide a comprehensive rangeof health care services to enhance the quality of life forpeople in South West Victoria.OUR VALUESCARINGWe are caring and responsive to the needs of usersof our service, their families and our staff.EQUITYWe promote equity of access and service deliverysensitive to individual needs.EXCELLENCEWe continually review and analyse performance inorder to ensure best practice.RESPECTWe respect individual rights and dignity.INTEGRITYWe are guided by the highest ethical principles incarrying out our professional responsibilities.Top: Perioperative Services Manager Tony Kelly adjusts the digital capture system prior to laparoscopic surgery.Bottom: Yvonne Spence says Stroke Liaison Officer Patrick Grout is worth his weight in gold. Photo courtesy of The Standard and photographer Glen Watson.Opposite pageBoard of Directors Chairman Ian Armstrong (left) and Chief Executive Officer John Krygger stand above the site of the Warrnambool campus’proposed $130 million capital redevelopment. The project is currently at the schematic design phase.6
Page 3 and 4: HIGHLIGHTS OF 2005-2006• Winner o
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Page 11 and 12: EXECUTIVEJohn KRYGGERPositionQualif
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Page 15 and 16: THE EDENALTERNATIVEAEW2005 AEW MATT
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Page 27: CLINICAL SKILLS LABORATORYA $46,000
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DONATIONS & MEMORIAL DONATIONSWilde
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FREEDOM OF INFORMATION REQUESTSRequ
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www.southwesthealthcare.com.au70
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