Keeping people well - Memorial Health Center

Keeping people well2009CoMMunity Benefits & annual rePort

Memorial Health Center connects& supports communities we serve.Every hour of the day, someone enters MemorialHealth Center’s hospital in need of assistance.Regardless of their personal or financialcircumstances … they have come to the right place.As a non-profit, critical access hospital, Memorial HealthCenter will provide quality care (physically and emotionally)to every patient regardless of their ability to pay for services.During fiscal year 2009, more than 36,861 hospital accountswere managed at Memorial Health Center. Due to economichardships, 1,092 accounts qualified to be written-off in somepercentage through Memorial Health Center’s CommunityCare program.Memorial Health Center is privileged to serve the healthneeds of our community. It is our core mission to serve, andthrough service, improve the health and welfare of everyperson within our reach.Memorial Health Center’s Mission: To provide health careservices of high value and promote health and wellness sothat we are the provider of choice for area residents.Memorial Health Center’s Vision: To be chosen by arearesidents because of easily accessible customer-focusedservices delivered with a personal touch. Throughcollaboration with our community, physician partners, andAspirus, services are recognized as being of superior value.Community Benefits(year ended june 30, 2009)Charity Care at Cost $283,000Unreimbursed Medicaid& Other Government Programs $909,000Community Health Improvement Services $332,000Community Health EducationEducation ClassesSupport GroupsHealth Safety FairCommunity Based Clinical ServicesScreeningsHealth Care Support ServicesAll Other Support ServicesCommunity Building Activities $106,000Cash or In-Kind DonationsLoss on Education/WorkforceLoss on ResearchCommunity Building ActivitiesCommunity Benefit OperationsTotal Community Benefits $1,630,000connecting with our communitiesThe stories that follow on pages 3, 4, and 5 are examples ofhow we are fulfilling our mission. To learn more, please visitwww.memhc.org or www.WiServePoint.org.Contents …Community Benefits ............. 2Gregory A. Olson Address . . . . . . . . 6Statement of Operations .......... 7Excellence Achieved .............. 8Provider Directory . . . . . . . . . . . . . 12Year in Review . . . . . . . . . . . . . . . . . 14MHC Foundation . . . . . . . . . . . . . . 17MHC Volunteers . . . . . . . . . . . . . . . 20Board of Directors .............. 272 | MEMORIAL HEALTH CENTER | An Aspirus Partner

Emotional health is just as important as physical health. Loss from miscarriage, ectopicpregnancy, stillbirth, or newborn death is unexpected and can cause a wide rangeof emotions including shock, helplessness, guilt, and grief. Memorial Health Centercoordinated its 11th annual “A Walk to Remember,” dedicated to the memory of infantslost during pregnancy or infancy. It entails a 30-minute walk, a brief memorial, and timefor discussion, emotional healing, and support.Yikes! 8% abnormal.Never ever forgotten.Prostate cancer kills one manevery 19 minutes. As the babyboomer population ages overthe next ten years, the number ofmen dying from prostate cancer willincrease dramatically. For this reason,Memorial Health Center is dedicatedto helping detect this cancer in its earlystages when it is often curable.Since 1996, Memorial Health Centerhas held a free prostate cancerscreening for area men. This year, 222men participated in the free screening,which included a prostate-specificantigen (PSA) test of the blood anda digital rectal exam (DRE). Resultsfrom the screening revealed 18 men(8% of those screened) had eitherabnormal PSA scores or abnormalDRE results.Because early prostate cancer has nosymptoms, screening tests like the PSAand DRE are the most common meansof detecting the presence of prostatecancer. Abnormal results indicatethe need for additional testing todetermine if cancer is present.The 18 men whose results wereabnormal were contacted by phonewithin two days of the screening;the remaining men received a letter.Memorial Health Center laboratory,emergency services, infection control,and marketing staff planned andexecuted this year’s free prostatecancer screening, ultimately devotinghundreds of staff hours to ensure itssuccess.Especially important to the screening’ssuccess was the generous participationof urologists Dr. David Bluesteinand Dr. Roy Brandell of the UrologySpecialists of Wisconsin, who donatedtheir time and patient care to the event,as well as the participation of severalvolunteers who kept the screeningorganized and running on time.“Every year over 230,000 men arediagnosed with prostate cancer andover 30,000 die,” Dr. Bluestein says.“It is my hope that lives will have beensaved with this program.”COMMuNITY BENEFITs & ANNuAL REpORT | JuLY 2008 - JuNE 2009 | 5

Dear community …You may recall that in 2008 Memorial Health Centerwas named by Modern Healthcare as one of thenation’s “Best Places to Work in Healthcare.” I amextremely honored to report that in 2009 we were bestowedthis tremendous honor for the second consecutive year.This is an amazing credit to our organization, our medicalstaff providers, and our staff. We all take great pride in thisaccomplishment and we consider it our honor to serve you.We continue to advance our Journey of Excellence initiativesthroughout the organization. We have fielded manyfavorable comments from our patients and families overthe past year relative to our communication boards. Thesepictorial updates help to keep staff and visitors well updatedwith respect to the progress we are making toward reachingour various organizational goals.At Memorial Health Center, we place continual focus onhealth care quality and safety. Our 2010 organizational goalsfocus extensively around consistently providing excellentpatient care. Additionally, with much focus at the statelevel around long-term care redesign, we are resetting ourstrategic vision for senior services to best meet the changingneeds of the aging population.The year ahead will, no doubt, be an interesting one on thepolitical landscape, with relentless focus at the Federal levelaround Health Care Reform. During 2009 our leadershipteam focused diligently on efforts to contain costs, holddown expenses, and maximize reimbursements. Theseefforts not only reflect our fiscal responsibility, but alsocertainly help to strengthen our position as we brace forsome form of health care redesign.Our Board of Directors remains committed to its goalof strengthening our health care system and broadeningservices. This was evident during 2009 by the inception ofour new Kidney Care Center to serve dialysis patients locallyhere in Medford. We are currently in the construction phaseof our Phillips primary care clinic, anticipated to open byJune 30, 2010, and we look forward to expansion of ourservices into the northern region. We also have several newphysicians joining our Medical Staff in 2010, and we lookforward to introducing these new providers to you in themonths ahead.Memorial Health Center continues to leverage the solidreputation for excellence and strength of our strategicpartner, Aspirus. This integrated partnership has helped usexpand our local facilities and services, and in turn supportthe Aspirus system initiatives. Thank you for allowingMemorial Health Center to serve your health care needs.Wishing you continued good health in 2010,Gregory A. Olson, President & CEOMemorial Health Center6 | MEMORIAL HEALTH CENTER | AN AspIRus pARTNER

egistered nurse, sandra Clarke, describes thehigh quality care, the importance and priority givento pain management, and the staff responsivenessand friendliness that Monica stewart (Medford) canexpect from Memorial Health Center.statement of operations(year ended june 30, 2009)reVenueNet Patient Service Revenue $52,592,625Other Operating Revenue $688,685total reVenue $53,281,310exPensesSalaries $21,786,348Employee Benefits $7,082,768Supplies $8,721,820Professional Fees/Other $7,952,338Utilities & Insurance $970,441Depreciation & Amortization $2,495,239Interest $806,919Provision for Bad Debts (Recoveries) $178,936total exPenses $49,994,809net inCoMe froM oPerations $3,286,501otHer inCoMe (loss)Investment Income $828,667Contributions/Other $28,267Gain on Disposal of Property/Equipment $4,622Interest Rate Swap Expense $(436,015)aMount reinVested $3,712,042Market adjustMentsUnrealized Loss on Investments $(2,247,910)Change in Fair Value of Interest Rate Swap $(1,074,710)net inCoMe $389,422All income from operations,$3 million, was invested back intoMemorial Health Center in the form of advancedtechologies, medical equipment, advanced informationtechnologies, and other assets, so you will always receive thebest in health care. Memorial Health Center, as an Aspiruspartner, will always have a passion for excellence.Memorial Health Center Patient trends2009 2008Emergency Center Visits 6,569 6,388Urgent Care – After Hours 4,805 4,741Clinic Visits 51,625 54,554Outpatient Visits 43,230 41,156Inpatient Days 3,887 3,972Births 222 173Surgical Procedures 1,966 1,864Ambulatory Care Visits 4,370 4,212Diagnostic Radiology Procedures 15,735 16,071Rehabilitative Therapies 18,849 16,636Cardiac Rehabilitation 2,003 1,902Respiratory Therapies 7,890 11,081COMMuNITY BENEFITs & ANNuAL REpORT | JuLY 2008 - JuNE 2009 | 7

Exceptional overall quality.MeMorial HealtH Center deMonstrates exCellenCe in Patient CareThe health of your family is a compelling priority.But to the physicians and staff at Memorial HealthCenter, it’s our greatest passion and joy. MemorialHealth Center patients were asked by Professional ResearchConsultants (PRC)* “How would you rate your overallquality of care received at Memorial Health Center?”Memorial Health Center’soverall Quality of Care(Compiled results of those who said: Very Good & Excellent)100%80%87.8%93.6%86.9%97.1%The resounding response was “Very Good,” “Excellent!”Service and quality excellence is a priority of the MemorialHealth Center organization. We are proud of the professionalswe employ, and the compassion and care they provide everypatient and visitor.60%40%20%EMERGENCY DEPARTMENTSAME DAY PROCEDURESOVERNIGHT STAYSBIRTHING & DELIVERY0Highest ratings achieved here.MeMorial HealtH Center deMonstrates exCellenCe in senior Care serViCesThe federal government unveiled a new, 5-Star ratingsystem for the nation’s nearly 16,000 Medicare and/or Medicaid-certified nursing homes. MemorialNursing & Rehab Center is among the top 12% of nursinghomes nationwide, receiving the government’s top rating offive stars.inspection results, staffing levels, and quality measures likethe frequency of urinary tract infections and pressure ulcers,and the use of physical restraints.The rating system, developed by the Centers for Medicare& Medicaid Services (CMS), is intended to help consumersmake better choices for rehabilitation or long-term care.The CMS rates each nursing home facility from a low of onestar (“much below average”) to a high of five stars (“muchabove average”) based on three key areas: state healthMemorial nursing & rehab Center* PRC - Professional Research Consultants (PRC) is in its 28th year of providing marketing research for hospitals across the United States. The company conductsconfi dential telephone interviews, capturing the perceptions of millions of patients nationwide. Research fi ndings are then shared with Memorial Health Center.Memorial Health uses these fi ndings to continuously improve and enhance patient satisfaction.10 | MEMORIAL HEALTH CENTER | AN AspIRus pARTNER

Top 10% in nation.MeMorial HealtH Center deMonstrates exCellenCe in woMen’s HealtHPhoto courtesy of Victorian Gables Studio.Memorial Health Center’s Family Center (birthing& delivery services) earned PRC*’s 5-StarExcellence Award for its quality of patient care.This means that the Family Center scored in the top 10%nationally of Inpatient OB/GYN departments that wererated “Excellent” by patients for overall quality of care.Memorial Health Center has made its Family Center thepreferred place to give birth, with five family medicinephysicians who provide birthing and delivery services.They are Ngozi Jacqueline Ekwueme, MD; Amy Falkenberg,MD; Terrie Flandermeyer, DO; Mark Reuter, MD; and AmyWagoner, MD.Zero is a high priority.MeMorial HealtH Center deMonstrates exCellenCe in surgiCal CareOur nurses are unwavering in their commitmentand devotion to patient care and quality. Theyhave instituted around-the-clock surveillancesfor health care acquired infections by employing multipleprevention strategies.This includes monitoring select surgeries conducted atMemorial Health Center for a postoperative infection;monitoring employee compliance with hand hygiene (theuse of alcohol based hand rubs or soap and water); and theuse of isolation as a precautionary strategy. Isolation helpsprevent the spread of infectious diseases. It also dictatesthat staff wear gowns and gloves to keep the bacteria fromtraveling from one patient to another.What were the results of our diligence?● Inpatient central line infections were zero.● Inpatient pressure sores/ulcers were zero.● Zero health care acquired infections of Clostridiumdifficile (bacteria which causes gastrointestinal illness)in Memorial Nursing & Rehab Center residents.● Memorial had zero transmissions of methicillin resistantstaphylococcus aureus (MRSA).- Just to name a few.COMMuNITY BENEFITs & ANNuAL REpORT | JuLY 2008 - JuNE 2009 | 11

Provider directoryExperts in their fieldsAspirus is an award-winning, world-class medical organization that has harnessed the talent and drive of thousandsof dedicated professionals. As a consumer, that means that as an Aspirus partner, Memorial Health Center makesavailable to you talented and trusted on-staff specialists, surgeons, and therapists close to home.The medical professionals named below offer clinical hours and/or provide surgical services at Memorial Health Center.Those who joined Memorial Health Center’s staff after the start of fiscal year 2009 (21 total) are printed in green.AllergyDavid Edmondson, DOAnesthesiaScott Buskerud, CRNARyan Diegel, CRNAScott Gradberg, CRNABrandon Taylor, CRNAAudiologyMichael Dahlke, AuDCardiologyTimothy Grady, DOMichael Haase, MDTimothy Logemann, MDFarid Zayed, MDLori Erdman, CNPCarla Heiden, PACKelly Jankowsky, APNPBehavioral HealthMichael Murray, MDDoreen Eldred, LCSWEmergency Services /Urgent CareSteve Hansen, MDRonald Kowle, MDFrank McHugh, MDTroy Sennholz, MDRachel Dixon, PA-C, MPSPASJan Berry, MSN, FNP-CBarbara Schira, APNPJody Wilkins, PA-CEndocrinologyJohn Carroll, MDKathy Ziembo, APRNENT-OtolaryngologyRocky Lipsman, MDGregory Sewall, MDIan R. Swift, MDFamily MedicineRon Cooper, MDNgozi Jacqueline Ekwueme, MDAmy Falkenberg, MDTerrie Flandermeyer, DODean Funk, MDMark Reuter, MDAmy Wagoner, MDSandra Hoogland, PA-CRobert Reisenberg, PA-CMichelle Brost, FNP-CNicholine Crick, MS, APNP-BCKathryn Hemer, MSN, FNP-CLaura Sova, MSN, FNP-CDurrelle Whitmore, APNP-C,CPNPGeneral SurgeryErik Branstetter, DOInternal MedicineRicardo Almonte, MDDiane Anderson, MSN, FNP-CNephrologyH. Thomas Campbell, MDRobert J. Millican, MDNutrition TherapyOdessa Syryczuk, RD/CDEJames Pearce, RD/CDEOncologyHarish Ahuja, MDOphthalmologyRebecca Bartow, MDRobert Beauchene, MDDouglas Edwards, MDFerdinand Galang, DOJeffrey Whitehead, MDOrthopaedics / Podiatry/ Spine / Sports MedicinePamela Glennon, MDWilliam Wessels, MDJames Messerly, DODaniel Priebe, DOThomas Staysniak, DPMPaul Strobel, DPMScott Stuempfig, MDPathologyLeRoy Krueger, MDPediatricsSusan Messerly, DO, FAAPCatherine Reuter, MD, FAAPDarla Wrage, MD, FAAPPulmonary / SleepDisordersJames Cygan, MDBarbara Budimlija, PA-CRadiologySteven Liegel, MDSammy Rehman, DOTherapy / Rehabilitation/ Athletic Training[Occupational, Physical,Speech]Linda Connelly, PTKatherine Ecker, OTRKelly Orysen, MS, CCC-SLPDarcy Lindahl, COTADave Noeldner, OTR/LRick Schneveis, PTDave Schultz, PTDeDe Strama, PTJohn Strama, PTKorby Wipf, MS, CC-SLPTanya Tessmann, PTJanie Grunwald, PTARenee Vaara, PTASteve Dietzman, LAT, CSCSUrologyBenjamin Battino, MDDavid Bluestein, MDRoy Brandell, MDVascularMark Asplund, MDRetirement Wishes Extended to:Leo Lofland, MD – Family Medicine – 30 yearsRichard Minnihan, MD – Behavioral Health - 28 yearsVladimir Uhri, MD – Gastroenterology - 35 years12 | MEMORIAL HEALTH CENTER | An Aspirus Partner

nicole Buehler, rn, was recognized as a 2009wisconsin Health Care employee Pride Programwinner. Pictured (l to r): gregg olson, MHC Ceo;nicole Buehler, emergency dept. rn; scott Perrin,MHC emergency dept. director.dediCated to exCellenCeAll of Memorial Health Center’s nurses hold currentlicensure with the Wisconsin Department of Regulationand Licensing. And although it isn’t required, ournurses each earn 15+ hours of continuing education annually.In addition to demonstrating accountability, the attainmentof national certification or advanced training is a high-levelexpectation of many medical professionals at MemorialHealth Center. Some achievements include:● Thirteen members of Memorial Health Center nursingand ambulance staff (Jeff Beard, Sandra Clarke, HaleyErl, Sharon Klassen, Caroline Neumueller, ScottPerrin, Billie Schilling, Lori Sprotte, Mary Werner, SaraWesle, Chris Gengler, Kris Nelson, and Udell Passehl)completed Advanced Burn Life Support training in aneffort to assure local access to mass casualty burn care.● Memorial Health Center’s Registered Nurses, JinaHiggins and Renee Zenner earned AnticoagulationTherapy Management Certifications.● Medford Therapy & Fitness physical therapist DeDeStrama earned Wound Care Certification (WCC) throughthe National Alliance of Wound Care (NAWC).● The National Certification Board for Diabetes Educators(NCBDE) announced that Memorial Health CenterRegistered Dietitian Odessa Syryczuk achieved CertifiedDiabetes Educator (CDE) status.● Tracy Fuchs,RN, MemorialHealth Center Surgical ServicesDirector, earned the Certified NurseOperating Room (CNOR) credential.● Joy Ryskoski, RN, Memorial Health Center Clinics –Medford, earned national certification in AmbulatoryCare Nursing.for the services it Provideswould you recommend Memorial Health Centerto your friends & family?(Compiled results of those who said: Strongly Agreed & Agreed)100%80%60%40%20%0100% YES!Memorial HealthCenter Employees90.7% YES!Senior CareServices Patients100% YES!Cardiac-PulmonaryRehab PatientsCOMMuNITY BENEFITs & ANNuAL REpORT | JuLY 2008 - JuNE 2009 | 13

Growth, progress & recognitionyear in review (July 2008 - June 2009)It’s a Boy! Memorial HealthCenter Announced Its FirstWater Birth | At 1:12 a.m. onSunday, August 17, 2008, HaganWilliam Isaacson became MemorialHealth Center’s first water birth sinceit introduced the new birthing option.Memorial Health CenterRanks No. 23 on List ofTop 100 Places to Work inHealthcare | Memorial HealthCenter is one of the nation’s 100best places to work in healthcare,according to Modern Healthcare, atrusted news source for the healthcareindustry. Ranked number 23 onModern Healthcare’s list, MemorialHealth Center received this distinctionin honor of its employee-relatedstrategies and innovations thatpromote workplace excellence. Thesestrategies and innovations allowMemorial Health Center employeesto perform at their optimum levels toprovide patients and customers withthe best possible care and services.Digital Mammography atMemorial Health CenterReceives Accreditation,Passes Federal Inspection |Digital Mammography at MemorialHealth Center received confirmationof its quality from two sources: theAmerican College of Radiologyand the U.S. Food and DrugAdministration.Anticoagulation ClinicOpened | Patients takinganticoagulants may now visitMemorial Health Center’s newAnticoagulation Clinic for help inmanaging their medication and therapy.Anticoagulants, commonly called bloodthinners, are used in the treatment andprevention of blood clots.Record Number of TwinsBorn | Six sets of twins were bornat Memorial Health Center’s FamilyCenter, breaking 2003’s record of threesets of twins born in a single year.Breast MRIs Now Available |Memorial Health Center now providesarea women with an additional weaponin the fight against breast cancer: BreastMagnetic Resonance Imaging (BreastMRI). This state-of-the-art technologycan identify early breast cancer andother breast conditions not detectedby mammography, ultrasound, andclinical breast exams.Laser Procedure Helps SolveUrination Problems in Men |Memorial Health Center introduceda new outpatient laser treatment formen suffering from Benign ProstaticHyperplasia (BPH), the non-cancerousenlargement of the prostate thatrestricts urine flow. GreenLight LaserTreatment immediately alleviatesproblems associated with enlargementof the prostate and returns a man’surine stream to a strong, healthy flow.14 | MEMORIAL HEALTH CENTER | An Aspirus Partner

MeMorial nursing &reHaB Center reCeiVesgoVernMent’s HigHestrating | Nationally Rated in theTop 12% | The federal governmentunveiled a new, 5-Star rating systemfor the nation’s nearly 16,000Medicare and/or Medicaid-certifiednursing homes. Memorial Nursing& Rehab Center is among the 12percent of nursing homes nationwidereceiving the government’s top ratingof five stars.asPirus deViCe CliniC oPensin Medford | Pacemakers andimplanted cardiac defibrillators(ICDs) need annual check-ups, justlike their human counterparts. Thesecardiac devices can be checked forproper operation locally. Throughits affiliation with Aspirus Heart &Vascular Institute, Memorial HealthCenter opened a satellite AspirusDevice Clinic in Medford.leVel iii trauMa CareaVailaBle in Medford |The State of Wisconsin designatedMemorial Health Center a Level IIITrauma Care Facility. Requirementsfor Level III designation include24-hour-a-day coverage by traumatrainedsurgeons, emergencydepartment physicians, and nurses,as well as 24-hour-a-day access toanesthesia, laboratory, and radiologyservices.MeMorial HealtH CenterCliniCs’ laBoratoriesreCogniZed for QualityserViCes | Memorial Health CenterClinics Prentice, Gilman, and RibLake locations have met all criteria forLaboratory Accreditation by COLA,a national health care accreditationorganization. Only those laboratoriesthat apply strict standards of qualityin day-to-day operations, demonstratecontinued accuracy in proficiencytesting, and pass a rigorous on-sitelaboratory survey earn accreditation.Memorial Health Center Clinics –Medford’s laboratory is due to besurveyed/inspected next yearMeMorial HealtHCenter Vital link inloCal eConoMy | Hospitalsare economic mainstaysin communities acrossWisconsin. What is MemorialHealth Center’s impact onthe community? In 2008, itprovided jobs for 566 medicalprofessionals and workers. Itsupported 237 additional jobscreated indirectly throughMemorial’s purchases, and200 jobs were induced throughMemorial Health Centeremployees’ economic activity for atotal of 1,003 jobs. It stimulated andaccounts for nearly $87 million ineconomic activity, and contributed$48 million in total income toTaylor County.Mass Casualty Burn CarePossiBle at MeMorial HealtHCenter | Thirteen members ofMemorial Health Center’s nursing andambulance staff completed AdvancedBurn Life Support training in an effortto assure local access to mass casualtyburn care.free HealtH inforMationaVailaBle 24/7 | Confusedand anxious? Don’t know what toexpect? Check out an online medicallibrary that explains conditions,symptoms, and treatments in an easyto understand way, that is simple touse, and that is convenient for you –available at www.memhc.org.COMMuNITY BENEFITs & ANNuAL REpORT | JuLY 2008 - JuNE 2009 | 15

MeMorial HealtH Center’sfaMily Center earns 5-starexCellenCe award | NationallyRanked – Top 10% | Memorial HealthCenter’s Family Center earned a5-Star Excellence Award for its qualityof patient care from ProfessionalResearch Consultants, Inc. (PRC),a nationally-known health caremarketing research company.MeMorial HealtH CentertoPs sigMa grouP’s 2008list of “HigHest eMPloyeesatisfaCtion” | Employeewellness programs, work lifesatisfaction, and culture of excellencesets Memorial Health Center apart.ready for wHen disasterstrikes | On the evening of May7, Memorial Health Center leapt intoaction upon receiving news of anammonia leak at a local curling club.enHanCed iMaging eQuiPMentat MeMorial HealtH Center| Memorial Health Center installednew radiology equipment meant toenhance services for its patients. Thenew radiology and fluoroscopy (R/F)unit provides higher resolution imagesand detects smaller calcifications – likesmall kidney stones – than did thehealth center’s previous R/F unit.Another consumer benefit? ⎯Everything is digital. There are no filmsthat need to be transported by footor courier. Specialists can review theresults of Memorial Health Center’sR/F scans prior to the patient arrivingto their appointment, resulting in amore efficient and informative doctor’sappointment and diagnosis.The R/F unit is used to evaluate themotion of the skeletal, digestive, urinary,respiratory, and reproductive systems.new at MediCal CenterPHarMaCy – autoMatedPresCriPtion refills | MedicalCenter Pharmacy, Memorial HealthCenter’s retail pharmacy, implementeda new Interactive Voice Response(IVR) system, allowing patients toelectronically request refills of theirprescriptions over the phone 24 hoursa day.new MediCal direCtor atMeMorial nursing & reHaBCenter | Ricardo Almonte, MD,accepted the Medical Director role atMemorial Nursing & Rehab Center.Dr. Almonte is an internal medicinespecialist at Memorial Health Center.new – eCHoCardiograMs &stress eCHoCardiograMs| With the assistance of the AspirusHeart & Vascular Institute andCardiovascular Associates, MemorialHealth Center’s CardiopulmonaryServices has successfully implementedtwo new services for Memorial HealthCenter’s consumers: Echocardiogramsand Stress Echocardiograms.Echocardiograms (also called Echoes)and Stress Echoes are painless, noninvasiveways to examine how well aperson’s heart is working.Michael Marciniak of Aspirus’ Echo/Vascular Department simulates anechocardiogram on Sara Paddock, Memorial Health Center respiratory therapist.16 | MEMORIAL HEALTH CENTER | AN AspIRus pARTNER

the Memorial Health Center foundation donatedan ear, nose, and throat (ent) scope to MemorialHealth Center. foundation Board Chair, dave thomas,presented the scope to (l to r): amy Henke, rn;tracy fuchs, director of surgical services; andMichelle Mohr, operating room tech.Hope & recovery.MeMorial HealtH Center foundationThe Memorial Health Center Foundation (formerlyMemorial Hospital Foundation) raises money in anumber of ways through annual giving campaignsfrom past and new supporters, memorial gifts, planned giving,and special events (an annual golf tournament, silent auction,raffle, and book fairs).I realize people donate for a hundred and one reasons. Usually,the organization has touched them in some way. MemorialHealth Center Foundation donors believe, trust, and haveconfidence in the excellence and quality health care MemorialHealth Center, an Aspirus partner, provides – just as I do.With a donation to the Memorial Health Center Foundation,people see a chance to transform something in their owncommunity.I wish to acknowledge and thank those who have donatedto the Memorial Health Center Foundation this past fiscalyear (listed on the following pages). We are grateful for yoursupport. Your donations played a major role in providingMemorial Health Center that extra margin of excellence thatyou and your neighbors expect.Sincerely,reVenuestatement of operations(july 1, 2008 – june 30, 2009)Contributions – Organizations $ 3,603Contributions – Individuals $ 46,990Contributions – Restricted $ 6,413Special Event Revenue $ 25,854total reVenue $ 82,860oPerating exPensesContributions to Memorial H. Ctr. $ 52,694Supplies $ 7,332Special Events $ 6,677Licenses, Fees $ 2,143Other $ 650total oPerating exPenses $ 69,496net inCoMe froM oPerations $ 13,364inVestMent inCoMeInterest / Dividend Income $ 30,898Unrealized Loss on Investments $ (103,356)net loss $ (59,094)David W. Thomas, ChairpersonMemorial Health Center Foundation Memorial Health Center Foundation’s net assets total: $1,048,206COMMuNITY BENEFITs & ANNuAL REpORT | JuLY 2008 - JuNE 2009 | 17

Reinke, CynthiaRief, John & YvonneRomang, RobertRomig, BarbRundquist, Lon & LindaRusch, KarenShiffler, MichaelSloniker, Delbert & ShirleySports Page/Mike & Tracy PlattStefancin, JoeStellick, NaomiStoiber, Clarence & CharleneT & C Water Systems/Tom & Char RobertsTaylor, BrandonTessendorf Chiropractic ClinicThe Cookie Jar/Carrie Johnson& Sue ThiedeThe Wurzburg Co, LLC/Kim NickelThiede, SharonThums, MelissaTingo, Michael & KathyUnited Church of Christ -Women’s GuildWarren, DavidWeir, TraceyWest 14th/Central WatersBrew PubWiinamaki, Bob & DebWild, Art & MargeWildberg, PamWilliams, CherylWirz, Gene & IreneWoods, DebraXcel EnergyZittlow, CindiSueZondlo, CarlZuleger, David & MargoMeMorial HealtH Center foundation in-kind ContriButorsGifts in kind are tangible gifts given to the Memorial Health Center Foundation for fundraising purposes or for use at MemorialHealth Center. Examples of items received were baby blankets, diapers, and infant clothing for those underprivileged; otheritems such as weekend packages for two and framed art were donated for a Foundation’s silent auction fundraiser.2510 RestaurantAcker, Steven & WendyAngel’s Touch Massage Therapy/Lacey Doyle ApfelbeckAnnie’s Hallmark/Anne BaumannBearly Used/Teena FirnstahlBlack River Golf CourseCamp 28 Restaurant & Motel/Dave MarcisCanteen Vending ServicesCorporate ExpressCreative Edge/Tina NelsonCTL Company, Inc.Curves for Women, LLCDave’s Showcase Furniture/Dave SlachetkaDelta DentalDoucette, Catherine & KevinEO Johnson CompanyFFA Alumni - M.A.S.H.Firnstahl’s Flooring/Butch& Joanne FirnstahlFlorena’s Supper Club/Tim HoffmanFrese Frame Photography/Karla Frese-KlapatauskasGasek, KimGeneva National Golf ClubGibbons, RobertGoal-Line Golf & Hockey ShopGrand Casino HinckleyGreen Bay Packers CorporationHappy Joe’s/Al & Mary WilliamsHealthview Eye Care Clinic/Dr. Perry ArndtHigh View Inn/Terry & LorilynPhillipsHo-Chunk CasinoHoffman’s Ben Franklin/James HoffmanHoly Rosary ChurchHommel, Mark & DeannHupf, AngelaJones JewelersKrug Bus ServiceKulas, Brian & DonaLac Courte Oreilles CasinoLake of the TorchesLake Wissota GolfMary Kay Cosmetics/Billie BrunnMary Kay Cosmetics/Mel SurekMeadowview Golf Course, Inc.Medford Cooperative, Inc.Medford Therapy & FitnessMemorial Health CenterVolunteersMenominee Casino-Bingo HotelMeyer Tire & ServiceMidwest Golf MarketingMilan Kountry Kids 4-H ClubMilbrand, ArvellaMirage Hair Design/AngieApfelbeckMohican North Star CasinoMole Lake Lodge & ConferenceCenterNorth Country Décor/SueMertensOneida Casino & BingoPamidaPleus, Patrick & ShirleyPrusinski, PattiReinhart Boerner Van Deuren, S.C.Rural Insurance/Laurie PetersonSand Box Child Care & PreschoolShane’s Outfitters/Shane ViergutzSmith’s Black River Transport/Chad & Tina SmithSubway Foods/Gary & SandyKrauseTee-Hi Golf Course/Norm PerrinThe Americ Inn MotelThe Cookie Jar/Carrie Johnson& Sue ThiedeThe Flower Patch/Kathy CzerniakThe Turtle Club/John & PatriciaKorenThe Woodlands Inn & SuitesThomas Floral & Gifts/MaryWilichowskiTreasure Chest Gifts/JudyObenhofferUncommon Ground/SaraCharitonUtopia Day Spa, LLC/Emily KrugWal-MartWest Side Garden Nursery/Angela RothmeierWhitecap Mountain Ski ResortEnsuring quality care.The mission of the Memorial Health CenterFoundation is to ensure that quality primary medicalcare is always available and convenient to the peopleof this area. Contributions are directed towards advancedmedical technology and services for Memorial Health Center.During the past year, the Memorial Health CenterFoundation funded the purchases of:● A Centrifuge - a machine utilized to separate blood priorto the conduction of tests.● An ISTAT-Analyzer - a device that helps determinea patient’s appropriate dosage of blood thinningmedication within minutes.● An Endoscope - a surgical scope used to see inside apatient’s head and neck areas.● A Panda iRes Bedded Warmer - an advanced infantresuscitation cart.● Medical Supplies - for Memorial Health Center’s annual& free prostate cancer screening event.COMMuNITY BENEFITs & ANNuAL REpORT | JuLY 2008 - JuNE 2009 | 19

Memorial Health Center Volunteer, shirleykleist, assists guests and residents ofMemorial nursing & rehab Center playa fast-paced game of Bingo.Memorial Health Center VolunteersThemission of the Memorial Health CenterVolunteers is to promote and support MemorialHealth Center through education, volunteerservice activities, and fundraising.The gift of time is a virtue of the Memorial Health CenterVolunteers. Six thousand, one hundred, forty-five and ahalf (6,145 ½) hours of volunteer time were recorded byMemorial Health Center Volunteers during fiscal year 2009.Memorial Health Center Volunteers donated their timeto the recreational therapy department coordinating andconducting social activities for senior residents, someprovided concierge services at the main entrance, othersmanaged a patient/visitor gift shop, and still otherscoordinated fundraising events.The Memorial Health Center Volunteers’ Lites-of-Lovefundraiser provides scholarship funding for local highschool graduates pursuing medically related careers.Hundreds of donors contribute annually toward this cause.Six $500 scholarships were awarded in 2008/2009.Winners were:● Michael Deml, UW-LaCrosse, Biology● James Rindt, UW-Madison, Pre-Medicine● Anne Balciar, Edgewood College, Nursing● Michael Mann, UW-Oshkosh, Pre-Medicine● Sidney Bishop, UW-Madison, Pharmaceutical● Jesse Koerner, MHC Volunteer, UW-Madison,Physical TherapyCongratulations graduates!pHOTO (L-R) DEE HABECK, LOuIsE pAuL, WANDALIETZKE, DOROTHY OBENHOFFER, AND JOANNE MICK.On behalf of these students, THANK YOU to those whocontributed to the Lites-of-Love program!MeMorial HealtH Center Volunteers (2008-2009)Dee Habeck, Co-President | Louise Paul, Co-President | Dorothy Obenhoffer, President Elect | Wanda Lietzke, Secretary |Joanne Mick, Treasurer | Patti Prusinski, Volunteer CoordinatorCarol Amundson | Dorothy Anderson | Sharon Beilfuss | Krista Bethke-Peterson | Charlotte Bolz | Mary Bouchard | Pat Brehm | BillieBrunn | Tina Dassow | Sierra DeLoach | Sally Drake | Melissa Ellis | Liz Emmerich | Carol Ewan | Roger Ewan | Dorothy Frankki | AugustaFreiboth | Kathleen Gaab | Dee Gowey | Gail Gruneberg | Gerry Halverson | Sandra Hartwig | Dodie Hodge | Eleanor Howarth | HelenJensen | Shirley Kleist | Jesse Koerner | Dorothy Kramer | Edith Lange | Stacie Mallo | Agnes Mertens | Lois Mueller | Judy Paul |Agnes Pernsteiner | Judy Pinkston | Nancy Potter | Barb Schief | Meriam Schulz | Martha Seidl | Sabina Strama | Lorraine Thomsen20 | MEMORIAL HEALTH CENTER | AN AspIRus pARTNER

Memorial Health Center Volunteerslites-of-loVe ContriButorsThe Memorial Health Center Volunteers’ Lites-of-Love program provides funding for medical scholarships that are awardedto local high school graduates. Through a donation, holiday tree lights were purchased in memory or in honor of friends andfamily. The list, below, includes those remembered/honored and who contributed.lites-of-loVe sCHolarsHiP PrograM – in Honor of … (deCeMBer 2008)AAcker, Ann by Charlie & Barb MillerAcker, Dave by Phillip PrusinskiAcker, Steven by Charlie & Barb MillerAcker, Wendy by Charlie & Barb MillerAhern, Owen by Robert & WendyPlawski (2)Allard, Anne by Lucille PitzkeAmundson – My Family by CarolAmundsonAnderson, Kyle by Tina KruegerArmbrust, Dave & Joann by LeonaMeyerBArndt, Larry & Betty by Billie BrunnEBaehler, Cheryl by Verna JochimsenBair, Brody by Ken & Marvel ThiedeBair, Ellie by Ken & Marvel ThiedeBalciar, Anne by Dee Habeck & FamilyBehling, Dana by Warren & Nancy BehlingBerry, Louise by Lori Berry (3)Berry, Louise by Ralph & Jean Pitzke (2)Bockin, Lucille by Billie BrunnBolz, Josie & Herman by Billie BrunnBracey, Maceo by Russ & Jan BullisBrahmer, Mark by Tina KruegerFBrandl, Florence by Lenore BrandlBrandl, Jason by Lenore BrandlBrandner, Diana by Wanda Lietzke (2)Brandner, Zoe by Wanda Lietzke (2)Brecke, Marie by Peggy BreckeBrost, Carla by Joe Hiebl (2)Brost, Emma by Joe Hiebl (2)Brunner, Margaret by Lenore BrandlBrunner, Margaret by Carol & KenOtwaska & Family (2)Bucki, Patricia by Geneva GuziakBullis, Braeden by Russ & Jan BullisBullis, McKenna by Russ & Jan BullisGBusha, Jenna by Warren & NancyCBehlingCochran, Donna by Mitt VollriedeCrane – Leslie Crane Family by JoanneMickDCypher, Clara by Peggy BreckeDamm, Martha by Billie BrunnDanen, Christal by Norman & AggieDanenDanen, Margert by Raymond & RosalieMeyerDaniels – Bruce Daniels Familyby Ray & Kathleen SynolDassow, Kelly & Jeremy by PeggyHDittrichDeWitt, Alli by Peggy DittrichDeWitt, Jackson by Peggy DittrichDietzman, Caleb by Dottie DietzmanDietzman, David by Dottie DietzmanDietzman, Donovan by Dottie DietzmanDietzman, Dottie by Billie BrunnDietzman, Dottie by Jim & Debi SeefeldDietzman, Hanna by Dottie DietzmanDietzman, Maxwell by Dottie DietzmanDietzman, Steve & Tina by DottieDietzmanDittrich, Adalyn by Peggy DittrichDittrich, Alex by Peggy DittrichDittrich, Isaac by Peggy DittrichDittrich, Lindsey by Peggy DittrichDorava, Elmer by Nancy DoravaDorava, Freddy by Nancy DoravaDoriot, Janet by Joyce NelsonEbert, Jeff by Judy NelsonEmmerich Grandchildren by Larry& Liz EmmerichEmmerich, Ellen by Larry & LizEmmerichEmmerich, Floyd & Mary by Larry& Liz EmmerichEmmerich, Tom & Eva by Larry& Liz EmmerichEmstrom, Pearl by Elin SandersEwan, Carol & Roger by Billie BrunnFeltner, Amy by Lenore BrandlFeltner, Matt by Lenore BrandlFitzgerald, Bob & Sue by Kathleen GaabFliehs, Cory by Joy HoffFlink, Conrad by Kris O’LearyFlink, Hazel by Kris O’LearyFlink, John by Kris O’LearyFlink, Kevin by Kris O’LearyFlink, Lucinda by Kris O’LearyFlink, Warren by Kris O’LearyFrey, Marcella by Billie BrunnFrey, Marcella by Kathy & Dewey FreyFrischman, Margie by Peggy BreckeGaab Grandchildren by Kathleen GaabGaab Great-Grandchildren by KathleenGaabGaab, Kathleen by Patricia BrehmGaab, Mike & Brenda by Kathleen GaabGaab, Pat & Carol by Kathleen GaabGabriel, Jan by Norman & Aggie DanenGisvold, Eugene & Michele by Ray& Kathleen SynolGovier, Dennis by Mitt VollriedeGovier, Melody by Mitt VollriedeGruneberg, Greta by Ron & GailGrunebergGuziak, Michael by Geneva GuziakH.R. Quartet by Robert & WendyPlawski (4)Habeck, Dee by Kathy Rehbein (2)Hager, Mikayla by Peggy DittrichHalada, Sandy by Lawrence & AgnesPernsteinerHansel, Karen by Lucille PitzkeHansel, Lyle by Lucille PitzkeHarris, Richard by John & CharDrolshagenHarris, Richard by Jo HenrichsHartman, Evelyn by Peggy BreckeHayden, Marie by Raymond & RosalieMeyerHearn, Rick & Ann by Kathleen GaabHeier, Clarice by Nancy DoravaHeiser, Brady by Russ & Jan BullisHeiser, Molly by Russ & Jan BullisHenrichs, Delores by Norman & AggieDanenHiggins, Nancy & Al by Lawrence& Agnes PernsteinerHirl – Denise Hirl Family by JoanneMickHoeck, Earl & Karen by Leona MeyerHoff, Casey by Joy HoffHoff, Michael by Joy HoffHoltz, Eleanor by Clint Peterson& Dayna DoritottHoltz, Eleanor by Mike & BevPeterson (2)Holtz, Eleanor by Stacey Reiter & FamilyHoltz, Eleanor by Carol ZahnenHolubets, Brooke by Peggy DittrichHolubets, Justin by Peggy DittrichHoover, Shirley & Wayne by Billie BrunnHowarth, Eleanor by Billie BrunnHraby, Justin & Brenda by George& Luella DaubertHraby, Tanner, Rylee & Laney by George& Luella DaubertHutchinson, Angie by Billie BrunnHynek, Robert by Patti PrusinskiJacobson, Paul & Rebecca by Billie BrunnJahsman, Carol by Jerry & Pat SchmeiserJari, Lois & Jim by Billie BrunnJohnson, Carrie & Casey by Ken& Marvel ThiedeJorgensen, Emma by Stan & PatJorgensenJorgensen, Emma by Leona MeyerJuzwiak, Frank by Betty J. BowenKahan, Edna by Billie BrunnKallenbach, Jeff & Tami by George& Luella DaubertKeefe, Melva by Billie BrunnKleffman, Barbara by Eileen B. Voigt (2)Koenig, Jill by Edward BoxruckerKoester, Suzanne by Billie BrunnKonrad, Anna by James & Laura ShoreKonrad, Johnathan by James & LauraShoreKrueger, Kelsey by Tina KruegerKrueger, Shaniah by Tina KruegerJKLMLange, Marv & Lu by Billie BrunnLarson, Deloris by Nancy DoravaLindert, Patricia by James & Laura ShoreLindert, Robert by James & Laura ShoreMayer, Lenora by Jayne & John MayerMechelke, Michael by Lydia MeyerMelke – P. John & Karla Melke Familyby Billie BrunnMemorial Health Center Volunteersby Augusta Freiboth (5)Memorial Health Center Volunteersby Louise PaulMemorial Health Center Volunteersby Patti PrusinskiMetz, Beulah by Dee Habeck & FamilyMeyer – Relatives of Clifford MeyerFamily by Lydia MeyerMeyer – Relatives of Lydia Meyer Familyby Lydia MeyerMeyer, Carol by Raymond & RosalieMeyerMeyer, Duane & Jane by Larry& Liz EmmerichMeyer, Joe & Mary by Raymond& Rosalie Meyer (2)Meyer, John by Raymond & RosalieMeyerMeyer, Leona by Raymond & RosalieMeyerMeyer, Lucille by Raymond & RosalieMeyerMeyer, Ray & Rosalie by Leona MeyerMeyer, Ray & Rosalie by Raymond& Rosalie Meyer (2)MHC Staff & Ewan Friends by Carol& Roger Ewan (5)Miller, Charlie by Barb MillerMiller, Esther by Billie BrunnMiller, Jeanette by Dale & Kay LudwigNehiba, Lorraine by Peggy BreckeNelson, John by Judy NelsonNelson, Judith by Geneva GuziakNelson, Lorraine by Judy NelsonNeuman – Living Children by RubyNeumanNeuman, Ruby by Warren & JudyUnderwoodNeumueller – Cancer Survivors in OurFamily by Von & Harold NeumuellerNiggemann, Emily by Ray & KathleenSynolNorman, Judy by Von & HaroldNeumuellerNuernberger - Friends & Family bySteven & Courtney Nuernberger (29)O’Leary, Carol by Kris O’LearyO’Leary, Kris by Kris O’LearyPagel, Dora by Bill & BernadetteMarschkeNOCOMMuNITY BENEFITs & ANNuAL REpORT | JuLY 2008 - JuNE 2009 | 21

Rothmeier, Nancy by Tina KruegerRothmeier, Pete by Tina KruegerRozmenoski, Ernest Jr. by Carol& Roger EwanRozmenoski, Ernest Sr. by CarolS& Roger EwanSackman, Clarence by Raymond& Rosalie MeyerSahr, James by Mitt VollriedeSanders, Robby by Elin SandersSanders, Robert by Elin SandersSauer, Edna by Jayne & John MayerSauer, Edna by Lenora MayerSautner, Ella by Barb & Marvin NewmanScherman, Edward & Mamie by LouisePaulSchilling, Edward by Betty Schilling (2)Schilling, Evelyn by Larry JohnsonSchillinger, Ferd by Dee Habeck& FamilySchillinger, Ferdinand by Kathy RehbeinSchillinger, Robert by Dee Habeck& FamilySchillinger, Robert by Kathy RehbeinSchmeiser, Frank by Jerry & PatSchmeiserSchmeiser, Rose by Jerry & Pat SchmeiserSchmidt, Amy by Cecilia SchmidtSchmidt, Earl by Wayne & ShirleyHooverSchmidt, Earl by Verna SchmidtSchmidt, Frieda by Ervin & DeloresSchmidtSchmidt, Gary by Wayne & ShirleyHooverSchmidt, Gary by Verna SchmidtSchmidt, John by Ervin & DeloresSchmidtSchmidt, Ted by Cecilia SchmidtSchmitt, Troy by Isadore & LorraineSchmittSchmoldt, Harold by Jerry & PatSchmeiserSchneider, Marlene by Robert & WendyPlawski (2)Schug, Delbert by Dawn & JohnClausnitzer & Family (3)Schug, George Sr. by Dawn & JohnClausnitzer & Family (3)Schumacher, Nick & Addie by Warren& Judy Underwood (2)Schuster, Bernice by Boxrucker BerryUnit 519Schuster, Olive “Micke” by BoxruckerBerry Unit 519Scidmore, Clarence by Carol AmundsonScidmore, Eleanor by Carol AmundsonScott, Ida by Pat & Sharon ScottScott, Joe by Pat & Sharon ScottSeefeld, James G. by Jim & Debi SeefeldSeefeld, Ruth by Jim & Debi SeefeldSeidel, Richard by Dale & Kay LudwigTSelby, Lillian by Billie BrunnSelk, Alvord Sr. by Al & Billie SelkSelk, Mable by Al & Billie SelkSerafin, Julianne by Joanne MickSerafin, Theodore by Joanne MickShadrick, Ruth by Dave & ShielaShadrickShatwell, Isabelle by Kathy ShatwellShatwell, Mac by Kathy ShatwellShore, Raymond by James & Laura ShoreSimon, Mrs. Bertha by Lillian PernsteinerSingleton, Basil by Eugene & Judy OlsonSingleton, Catherine by Eugene & JudyOlsonSingleton, Frankie by Peggy BreckeSivulka, Eugene by Catherine HenkeSivulka, Joseph Sr. by Catherine HenkeSkahend, Kate by Lydia MeyerSkahend, Teresa by Lydia MeyerSmedegard, Augusta by Carol WinterSmedegard, Mildred by Carol WinterSmith – For all the Military Men &Women by Mr. & Mrs. Terry SmithSmith – In memory of our Loved Onesthat have passed away by Mr. & Mrs.Terry SmithSmith, Derek by John & CharDrolshagen (4)Snyder, Sharen by James & Laura ShoreSollberger, Ernest by Elaine & Lee WebbSollberger, Isabelle by Elaine & Lee WebbSommer, Quinn by Jim & Carolyn DalySommer, Quinn by Mark & BobbiePetersonSommer, Quinn by Brent SommerSouthworth, Agnes by Charlotte BolzSouthworth, Claire by Charlotte BolzSpeers, Alice by Elaine & Lee WebbSpeers, Amy by Elaine & Lee WebbSpeers, Gilbert by Elaine & Lee WebbSpeers, Robert by Elaine & Lee WebbSpeers, Wilmer by Elaine & Lee WebbSpieles, Roy by Nora RipleySpreen, Mr. William (Sr.) by LillianPernsteinerSpreen, Mrs. William (Sr.) by LillianPernsteinerSromek, Milton by Greg & JosieSteinbachStebbins, Elizabeth by Bob Whetstone& Carol O’Leary (5)Stebbins, Warren by Bob Whetstone& Carol O’Leary (5)Steevens, Evelyn L. by Martha Damm (5)Steinbach, Hazel by Greg & JosieSteinbachSteinbach, Ray by Greg & Josie SteinbachStelzel – Deceased members of the StelzelFamily by Agnes MertensStimm, Elwood & Cora by Leona MeyerStimm, Lorraine by Leona MeyerStory, Duane by Chuck & Peggy WarnerStory, Hazel by Arnold & RosaleeDiamondStory, Hazel by Chuck & Peggy WarnerStory, Leo by Chuck & Peggy WarnerStory, Lillian by Chuck & Peggy WarnerSynol, Bernice by Ray & Kathleen SynolSynol, Walter by Ray & Kathleen SynolTervi, Ernie by Billie BrunnTessmer, Jerome by Elaine & Lee WebbThielke, Don (Barney) by Kathi Thielke (2)Thielke, Elvera (Toddy) by KathiThielke (2)Thomsen, Barbara by Peggy BreckeThomsen, Elsa by Peggy BreckeThomsen, Louis by Peggy BreckeThomsen, Ruth by Boxrucker BerryUnit 519Thomsen, William Jr. by Peggy BreckeThomsen, William Sr. by Peggy BreckeThums, Anna by Lillian ThumsThums, Daniel by Lillian ThumsThums, Edwin G. by Lillian ThumsThums, George Sr. by Lillian ThumsThurs, Ronald by Joy HoffTice, Clarence by Dave & CharmagneTice (4)Tlusty, Dennis by Walt & Marge TlustyTlusty, Ferd & Theckla by Walt & MargeTlustyTomczyk, Doris by Boxrucker BerryUnit 519Topping, Anne by James & Laura ShoreTroiber, Cecelia by Boxrucker BerryUnit 519Tylkas, Alvina by Mr. & Mrs. Clifford(Elaine) ZennerTylkas, Bill by Mr. & Mrs. Clifford(Elaine) ZennerTylkas, Walter by Mr. & Mrs. CliffordU(Elaine) ZennerUnderwood, Kristy by Warren & JudyUnderwoodUnderwood, Lorraine by Warren & JudyUnderwoodUnderwood, Orman by Warren & JudyUnderwoodUsack, Bob by Arnold & RosaleeDiamondUsack, Ruby by Arnold & RosaleeVDiamondVelek, Helen by Boxrucker BerryUnit 519VFW Deceased Post Members #5729by VFW Klossner-Dietzler Auxiliary#5729 (5)VFW Deceased VFW Auxiliary Members#5729 by VFW Klossner-DietzlerAuxiliary #5729 (5)Viken, Jean Ann by Patricia BrehmVirnig, Mathew by Nina Neumueller (5)Voigt, Lester by Eileen B. Voigt (2)Vollriede, William by Mitt VollriedeVoogd, Richard C. by R.F. VoogdVoogd, Violet by R.F. VoogdVorpahl, Arthur & Frances by StanW& Pat JorgensenWaldhart, Tillie by Boxrucker BerryUnit 519Waller, J. Gordon by Jim & Bonnie BauerWaller, Mary A. by Jim & Bonnie BauerWanke, Evelyn by Boxrucker BerryUnit 519Warner, Doris by Chuck & Peggy WarnerWarner, Duffy by Chuck & Peggy WarnerWegerer, Darlene by Dave & ShielaShadrickWegerer, Earl by Dave & Shiela ShadrickWeller, Rev. Fr. Philip by LillianPernsteinerWells, Ethan by Carmen Thiede (2)Werner, Clarence by Ron & DonnaWernerWerner, Leon by Billie BrunnWerner, Leon by Jim & Debi SeefeldWesle North, Florence by Billie BrunnWestphal, Ida by Diane & Matt Zuleger& Abbie FreyWhetstone, Kate by Bob Whetstone& Carol O’Leary (5)Whetstone, Kathleen by Bob Whetstone& Carol O’Leary (5)Whetstone, Willis W. by Bob Whetstone& Carol O’Leary (5)White, Alfred (Pete) by R.F. VoogdWhite, Alfred (Pete) by Verna White (5)White, Anna by Beulah MetzWhite, Bob by R.F. VoogdWhite, Bob by Verna White (5)White, Geraldine by Beulah MetzWhite, Grant by Beulah MetzWild, Eleanor by Art & Marge WildWild, Jack by Art & Marge WildWild, John by Art & Marge WildWild, Ruth by Boxrucker Berry Unit 519Wild, Ruth by Art & Marge WildWild, Wm. & Gladys by Ron & DonnaWernerWillner, Esta Mae by RiverviewHomemakersWinkler, Teri by R.F. VoogdWinter, Doris by Boxrucker BerryUnit 519Winter, Doris by Carol WinterWrede, Al by Art & Marge WildWrede, Dick by Art & Marge WildWrede-Beyer, Mary by Art & Marge WildYaron, Tony by Betty J. BowenZanowski, Bob by Nora RipleyZelinski, Helen by Elin SandersZenner, John by Lillian PernsteinerZenner, Kunda by Mr. & Mrs. Clifford(Elaine) ZennerZenner, Sue by Lillian PernsteinerZenner, William by Mr. & Mrs. Clifford(Elaine) ZennerZiegler, John by Kathy ZieglerZiehlke, Catherine by Edward BoxruckerZiehlke, John by Edward BoxruckerZimmerlee, Shelby by Billie BrunnZondlo, Brent by Breanne & Brooke (5)Zondlo, Brent by Mom & Dad (5)Zondlo, Brent by Phillip PrusinskiZondlo, Brent by Ray & Kathleen SynolZuleger, Darlene by Diane & MattZuleger & Abbie FreyZuleger, Darlene by Jim & Joan Zuleger (5)Zuleger, Dene by George & LuellaDaubertZuleger, Dick by George & LuellaDaubertZuleger, Edna by Riverview HomemakersZuleger, Frances by Diane & MattZuleger & Abbie FreyZuleger, Frances by Jim & Joan Zuleger (5)Zuleger, Hilbert by Diane & MattZuleger & Abbie FreyZuleger, Hilbert by Jim & Joan Zuleger (5)Zuleger, Jack by George & LuellaDabuertZuleger, John & Elinor by George& Luella DaubertYZCOMMUNITY BENEFITS & ANNUAL REPORT | July 2008 - June 2009 | 25

Remembering thosewho made a difference.Edwin DammPleased with the care he received atMemorial Health Center, Edwin Dammof Stetsonville remembered the local healthcare organization in his will. MemorialHealth Center humbly accepted a checkfrom his estate for $37,455 this past fiscal year.According to Elmer Balko, Damm’s close friend and financialassociate, Damm received his health care at a differentorganization until an open house held at Memorial HealthCenter convinced him to make a switch. He and his wifewere impressed with the services offered and changed theirhealth care to Memorial Health Center.Providing financial support to organizations and causeshe believed in was a way of life for Damm. He will beremembered best for his belief in the importance of highereducation.“Edwin was a generous man,” says Balko. “He wanted tohelp other people. He wanted to share what he was ableto accomplish in his life with the community.”Like Damm, Memorial Health Center is committed to thewell-being of the people living in the communities it serves.Damm passed away August 10 at the age of 94.Walther Meyer, MDDr. Walther Meyer was recruited as aphysician to Memorial Health Center(then known as the Medford Clinic-Hospital) by his father in 1947. Hisassistance in Medford was to be temporaryuntil a new doctor could be found. But, more than sixtyyears later, he was still caring for the people of Medfordand its surrounding area.Dr. Meyer was one of five individuals who took action toform a non-profit hospital corporation for the MedfordClinic-Hospital in 1958. He was also a key figure in thedevelopment of medical services for the new MemorialHospital of Taylor County in 1962 (later renamed MemorialHealth Center).By the time Dr. Meyer retired from his Memorial HealthCenter clinical practice in June 1998, he delivered 6,719babies (exceeding Medford’s population by 2,000), spanningfour generations! ⎯ But he never retired from medicine.In addition to doing consulting work and making housecalls when circumstances warranted, he continued hisgeriatric medical practice treating a number of MemorialNursing & Rehab Center residents on a weekly basis. He alsoremained active in providing the community with educationabout nutrition and wellness.Dr. Meyer enjoyed people; he enjoyed caring for them. Hisdedication could be described as exceeding the standard ofexcellence.Dr. Walther “Walt” William Meyer was born in May 1922 inMedford to the late George F. and Irma M. (Walther) Meyer.He died at the age of 86 on March 30, 2009.26 | MEMORIAL HEALTH CENTER | An Aspirus Partner

Board of directorsMembers of the Board of Directors voluntarily give their time,expertise, and support to help sustain the health center’s servicesto the people we care for and by encouraging others to share in thispartnership. We have been and always will be eternally grateful.Memorial HealthCenter SeniorLeadershipMemorial Health Center, Inc. (current)Chip Courtney, ChairpersonDuane Erwin,Vice ChairpersonWilliam Grunewald,TreasurerLori Peck, Assistant TreasurerDr. Amy Wagoner, SecretaryDr. Mark Reuter,Medical DirectorGregg Olson, President/CEORobert BernklauBruce CzechRobert EricksonGary FreelsSidney SczygelskiDr. Erik BranstetterDr. Darla WrageMemorial Member Association, Inc. (current)Bruce Czech, ChairpersonDebbie Woods,Vice ChairpersonBob Carpenter, SecretaryMike Riggle, TreasurerGregg Olson, President/CEORobert BernklauChip CourtneyKaren DahlvigWilliam GrunewaldLen HammanDr. Cathy ReuterGary StantonGregg OlsonPresident / CEODr. Mark ReuterMedical DirectorLori PeckVice President,Finance / CFOMemorial Health Center Foundation (current)Dave Thomas, ChairpersonMike Plooy, Vice ChairpersonMike Shiffler, SecretaryDean Klemm, TreasurerLee Jensen, Member-at-LargeKaren Dahlvig, MMAEx-OfficioDr. Perry ArndtDave BrandnerRead EldredCarol EwanHoward HeikkinenPat HempelKris O’LearyJeff MuellerShirley PleusSteve RussCompleted term in 2009Vicky BrostBob GibbonsMarilee KelleyMemorial Health CenterMission:To provide health care service of high value and promote health and wellness so thatwe are the provider of choice for area residents.Vision:Memorial Health Center is chosen by area residents because of easily accessiblecustomer-focused services delivered with a personal touch. Through collaborationwith our community, physician partners, and Aspirus, services are recognized asbeing of superior value.Kaaron KeeneVice President,Patient Care ServicesMichael BraunVice President,Provider ServicesAngela HupfVice President,Human Resources &Community RelationsPeggy DittrichExecutive AssistantCOMMUNITY BENEFITS & ANNUAL REPORT | July 2008 - June 2009 | 27

Expect. Nothing but excellence.For more information or assistance in choosing a physician,visit memhc.org or select a center below.Memorial Health Center ClinicsMedford: 143 South Gibson Street . . . . . . . 715.748.2121Prentice: 1511 Railroad Avenue . . . . . . . . . 715.428.2521Gilman: 320 East Main Street ...........715.447.8293Rib Lake: 1121 Highway 102 . . . . . . . . . . . 715.427.5701Phillips: 625 Peterson Avenue ...........715.339.4035Urgent Care - After Hours135 South Gibson Street, MedfordMon-Fri: 4pm–9pm • Sat & Sun: 9am–5pmSpecialists & Surgical Services . . . . . . . . . . . 715.748.8100135 South Gibson Street, MedfordPrimary Care • Women’s Health Care • Orthopaedic CareAspirus Heart & Vascular Institute - Memorial Health CenterCampusTherapy & Fitness CentersMedford . . . . . . . . . . . . . . . . . . . . . . . . . . 715.748.8112Prentice ...........................715.428.2626Public Fitness Center & Gym ............715.748.8748Medical Center Pharmacy . . . . . . . . . . . . . . . 888.252.9725Your Diabetes Care PharmacyMailing services .....................715.748.5800Senior Care ServicesMemorial Nursing & Rehab Center ........715.748.8177Cedar Lane (CBRF) Assisted Living . . . . . . . 715.748.8177Country Gardens (RCAC) Assisted Living . . . 715.748.8854Cedar Court (Income Eligible) Apartments . . 715.748.8854Passion for excellence. Compassion for people.135 South Gibson Street | Medford, WI 54451715-748-8100 | www.memhc.org©2010 Memorial Health Center All rights reserved.