Torex LUCAS POS is a POS and store management system ...

www.torex.com
Torex LUCAS POS – Retail
Torex LUCAS POS is a POS and store management
system specifically designed for retailers. The solution
is proven both on a local and international level,
supports multiple languages, features a user-friendly,
intuitive inter face, scaleable, can easily adapted to
changing needs and offers highly effective customer
loyalty functions.
The challenge
Today’s customers expect more than just a fast and
faultless checkout process at the point of service.
However, your flexibility and quality of service at the
POS depend greatly on the POS system installed. It
also has a decisive impact on your customers’ shopping
experience. Torex LUCAS POS helps you maximise
customer satisfaction at the POS by providing,
among others, the following options:
• Efficient and accurate checkout at the POS
• Self-service POS terminals that reduce
queuing times
• Ability to accept any payment method and
currency
• Tailored offers and promotions that can be
immediately and quickly accounted for at the POS
• Redeeming gift certificates, cards, frequent buyer
rebates, premiums, coupons and other
customer loyalty incentives
Better service and more efficient processes
The objective is clear: satisfied customers. Consistent
and efficient business processes are the means to
this end. This is why Torex LUCAS POS seamlessly
integrates with your business applications and
databases, providing you with a flexible and unified
value chain – even across national borders.
This allows you to improve your customer service while
at the same time benefiting from trackable transactions

Torex LUCAS POS – Retail
and flexible workflows at the POS. Torex LUCAS
POS makes this possible with features including:
• Customer information systems
• Self-checkout
• Role-based authorisation
• Predefined reports and analyses at the company and
store level
• Designed for international application including
multi-lingual support
• Supports various currencies, tax and fiscal provisions
as well as compliance regulations
• Complies with the Payment Card Industry Data
Security Standards (PCI DSS)
• A broad range of EFT terminals – also for inter -
national use
• Integration into multi-channel processes
• Integration into RFID processes, capture of tagged
RFID articles
The solution
Torex LUCAS POS has been successfully serving
small and large retail chains across a broad range of
segments both on a local and international level.
The solution is being continuously enhanced to meet
new demands which may, for example, arise due to
changing customer needs, innovative technologies or
legal provisions. The changes are implemented quickly
and flexibly and are adopted as the latest standard.
International and multi-lingual application
Torex LUCAS POS is currently in use in over 30
countries in 20 different languages. The solution
supports various country-specific regulations to help
customers meet local tax law requirements and
compliance regulations.
Intuitive and user friendly
The customisable touch screen for POS and manage ment
functions, as well as the simple and intuitive inter face,
facilitates ease of. This results in minimised training requirements
and ensures that new employees and temporary
staff can operate the POS after a short overview.
Simple management in the back office and at
corporate headquarters
Torex LUCAS POS provides the back office with the
following functions that facilitate POS and branch
management:
• Standardised reports
• Permanent access to store data
• Cash and revenue management
• Interfaces to payroll, HR or other store systems
• Validated returns including check against central
server
In addition, Torex LUCAS POS offers several central
management functions, such as:
• Customer base and cash certificate management
• Promotions and special offers
• Opening new branch stores
• Central control of POS parameters including VAT
rates, exchange rates, role-based access rights etc.
• Mechanisms for updating and distributing the
latest software version

The right products at the right time
Not being able to supply their customers with the
items they are looking for is not an option for today’s
retailer. Torex LUCAS POS helps to alleviate this
problem by offering interfaces to market-leading
warehouse management systems. This allows you
to ensure that your customers will find the desired
products at their preferred store location.
Successfully retaining customers
Cards, gift cards, coupons, special offers, rebates,
loyalty premiums or mix & match – with Torex
LUCAS POS you can offer a wide range of loyalty
incentives. Redeeming third-party vouchers is just as
easy as issuing or redeeming coupons, providing you
with for the ability to promote customer loyalty and
attracting new customers.
Flexible and scalable
Torex LUCAS POS is a mature POS and branch
management system that meets the demands of
the retail industry perfectly. Naturally, a company’s
specific needs vary from segment to segment, so the
solution can be easily and flexibly customised and
scaled.
RFID at the POS
Torex LUCAS POS is also applicable for companies
using RFID (Radio Frequency Identification) to secure
goods. The POS solution recognises which RFIDtagged
goods are in the store, reconciles any item with
the store database when sold and tags paid goods into
the system. This means that the antennas installed at
the exit to secure the store’s goods can detect stolen
items by checking the database in real time and trigger
an alarm.
Open technology
Torex LUCAS POS was developed in Java based on
open databases, industry standards and according to
the service-oriented architecture (SOA) model. Due
to this open approach, the solution is compatible
with a wide range of operating systems, databases,
application servers and middleware. You benefit from
being able to integrate the application into your
existing systems with ease and at a competitive price.
What’s more, you can flexibly expand the solution to
meet your business requirements or to comply with
legal provisions.
For more information on Torex LUCAS POS,
visit www.torex.com

Global headquarters
Houghton Hall
Business Park
Houghton Regis
Dunstable LU5 5YG
T: +44 (0)1582 869600
F: +44 (0)1582 869601
Torex US, Inc.
Regional Headquarters
2001 Midwest Road, Suite 200
Oakbrook, IL 60523, USA
T: +1 630 359 4826
F: +1 630 359 4855
E: info_us@torex.com
www.torex.com
Torex LUCAS POS – Retail
© Torex Retail Holdings Limited 2012. All rights reserved. Torex and other Torex trademarked names or brands are trademarks or registered trademarks of
Torex Retail Holdings Limited and/or its subsidiaries in the United States and/or other countries. All other trademarks mentioned herein are recognised as
trademarks of their respective owners.
About Torex
Torex is a European market leader for store systems in Retail, Hospitality, Convenience and Fuel
markets. We provide outlet and head office technology to our core markets globally, through a mix
of software, hardware, consultancy, implementation and maintenance and services. Our technology
ranges from Point-of-Sale to solutions which help our customers deal with merchandise planning,
business analytics, loss prevention and multi-channel trading. 1,150 Torex people help over 6,000
businesses serve their customers every year, in over 30 countries.
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