BEACON â February 2010 - Beebe Medical Center

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“Helping others makesmy life better.”—Graham Robbins, PT,Director of Rehabilitation Servicestherapist at Beebe Medical Center for more than12 years. “The patients have touched my life. Theirstories, their struggles, and their successes haveinspired me to be a better therapist, a kinder friend,and a more caring husband and father. I feel I play asmall part in each one of their successes.”Mr. Robbins leads a team of more than 50 rehabilitationprofessionals, including physical therapists,occupational therapists, and speech/language pathologists,who provide therapy services at multiple sitesthroughout the community.“My biggest rewards have been the many friendshipsdeveloped and the opportunity to have my lifeenhanced through countless patient interactions.”FriendshipsJenni Callard, RN, a nurse in the Critical CareUnit, also worked for a major medical institution“It’s like neighborslooking after neighbors.”—Jenni Callard, RNin the Baltimore area before coming to BeebeMedical Center nearly four years ago. But it wasn’tuntil she came to Beebe that she discovered whattrue community means.“You’re able to follow up more with yourpatients. It’s like neighbors looking after neighbors.You have so much invested.”Mrs. Callard sees both her patients and herBeebe team members “everywhere”—when shetakes her children to school, when she is at thesupermarket, or when she is just around town.“It’s so personal here. You always seem to knowsomeone, or someone who knows someone. Youtake care of people you already care about. And,people are genuinely nice here.”Denise Larson, RN, a clinical education specialist,who has worked at Beebe as a nurse for more thana decade after working in a large metropolitan area,echoes what has been said about community.“You are more than a member of a hospital,you are a member of this community. You take careof a patient as if thatpatient is a member ofyour own family.”Mrs. Larson believesthat Beebe can give suchgood care to the patientsbecause the team memberswork so closelytogether.“When you call the Labto ask the result of a test,for example, you knowthe person on the otherend of the phone, and youboth trust each other andknow you are trying todo the right thing for thepatient.”Mrs. Larson has workedin Labor and Delivery,Home Health, Wound Care, and recently beganto serve as the Clinical Education Specialist in themedical center’s Education Department.“You take care of apatient as if thatpatient is a member ofyour own family.”—Denise Larson, RN,Clinical Education Specialist4
“I hope to make a difference with our youngnurses, and to encourage them in their careers,”she says.Supporting OthersJean Winstead, Beebe’s Health Sciences Librarian,enjoys supporting Beebe physicians, surgeons,nurses, nurse educators, and other medical professionalswho regularlywork with her to findthe latest informationon diseases, medications,and treatment options.“I have the opportunityto coordinate medicallibrary resources that ourphysicians and staff relyon for direct patient care.I feel that helping ourmedical professionalssearch for articles andnew study results mayhold the key to a patient’spositive outcome.”Mrs. Winsteadapplauds Beebe MedicalCenter’s participationin DelMIRA, Delaware’sMedical InformationResource Alliance.DelMIRA allows physiciansand team members to access the subscriptionelectronic databases of medical journals that includethe latest medical information available throughoutthe nation and around the world.Deborah Della Camera and Marie Adams, telephoneoperators and greeters with Beebe MedicalCenter’s Patient Access Team, both enjoy Beebe’ssense of community.“We often are the patient’s first point of contact,and we want to make that contact positive,” says“I feel that helping ourmedical professionalssearch for articlesmay hold the keyto a patient’spositive outcome.”—Jean Winstead,Beebe’s Health Sciences LibrarianMrs. Adams. “We want peopleto know that Beebe has been there for them.”Mrs. Adams, who previously workedat Lewes Convalescent Center, says many peopleremember her from there and say “hello” whenthey see her at Beebe. “It makes me feel as if Iam with family.”Mrs. Della Camera also enjoys helping“We often are thepatient’s first pointof contact, and wewant to make thatcontact positive”—Marie Adams,Patient Access telephone operator and greeterpeople. “Sometimes just a kind word makesall the difference. They need help in stressfulsituations. And when I serve as a greeter, showingthem where the cafeteria is, or the Same Day Surgerywaiting area is, or taking flowers to their rooms, itlightens my own load.”One of her favorite stories she has heard frompatients and visitors is one in which hospitalco-founder Dr. James Beebe used to help localfamilies when they were in need. n“Sometimes just akind word makes allthe difference.”—Deborah Della Camera,Patient Access telephone operator and greeter5
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BEACON â February 2010 - Beebe Medical Center