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We Know What It Means To Serve - USAA

We Know What It Means To Serve - USAA

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WE KNOW WHAT IT MEANS TO»GO DIGITAL»anytime, anywhere.Whether you use a computer at home or a paper‐thin laptopon the go, we make it easy for you to manage your accountsor open new ones, go paperless, get free financial advice andplan for your retirement on usaa.COM. Have a mobile devicethat goes everywhere you do? You can check balances, transfermoney, make stock trades, pay bills or request auto ID cardsat MOBILE.usaa.COM. Designed for you — when and whereyou need it.How good is it? In a recent Forrester Research Inc. customersatisfaction survey, <strong>USAA</strong> received the highest percentage —93 percent — of customer experience satisfaction with recent<strong>We</strong>b interaction across nine different industries (The ExperiencesThat Satisfy Consumers, Forrester Research Inc., February 2008).24<strong>USAA</strong> 2007 REPORT TO MEMBERS<strong>USAA</strong> 2007 REPORT TO MEMBERS 25

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