Workshop on Knowledge Management in Civil Society ... - Leisa India

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Day II - 23 April 200809.00 – 10.30 AMSession on Case study analysis continued…Group II – Analysis of case – ‘PTD bringing in new horizons’Group 2 analysed the case. Group 1 was asked to read the case being analysed andobserve the process.The group felt that there were lotsof information gaps. WhileMYRADA representative felt the gapas information on communityparticipation, AMEF representativeswere identifying the gaps on technicalaspects like rainfall, yield etc.However, all felt that this case studywas like a step by step manual ratherthan a revealing study.Radha made the following observationsbased on the process of analysis.Participants analyzing the casesObjective of the case study needs to be clear – We need to be clear on whatmessage we want to give through the case study.Context – relevant to the problem being addressed need to be given and not ageneral background. This was observed in both the cases.Process – focus should be on the process that has happened in the field-not justdescribing a process, PTD or FFS, the way it should be. For example, in case 2the PTD process was elaborated as a stand alone process, while in case 1, FFSwas mentioned but not described. What is required is not just the steps involvedbut what happened, adaptations and learnings.Conclusions made in the studies were not linked to the facts presented.Regarding the exercise itself, the focus was on learning to identify the gaps ratherthan conveniently changing the title to suit the imperfect case!!!LearningsThe need to look at information with different perspectives - every person has adifferent perception while going through a write up. While one requires more oftechnical information, some look for social aspects or economic aspects.Description of process needs to be relevant to the context – i.e., the process ofthe experience but not the process of a technique or methodology.Inclusion of some quantitative information should be useful.Case studies should have conclusions deriving from the facts already presented.6
10.30 – 11.15 AMCase study methodologyPrasad made a presentation on the ‘case study methodology’ explaining the theoreticalbasis, linking with examples as well as to the case study analysis exercises done bythe groups.Prasad emphasized the 3 components of a case study – technical, process and humanelements. He also highlighted the needfor a hypothesis/objective, the need forcollecting multiple evidences andmultiple sources for data/information,triangulation of data through variousmethods etc. He stressed that forwriting a good case study, it isnecessary that systems andmechanisms are in place which aid inrecording, retrieving and analyzing datato be included.The presentation evoked an interestingdiscussion – especially aspects like Prasad facilitating discussion on case studiestriangulation. Discussing whether it wasnecessary to project failures, it was clarified that failures need to be presented withreasons. For instance, many times, failure of a stated hypothesis may lead to a newhypothesis; failures will also lead to a lot of unlearning.On a question on how to do triangulation, the response was, for example, while yielddata could be triangulated from farmers, dept records, farmer diaries etc., village datacould have sources like PRA, village records etc. The authenticity of data source isbased on the one which is closest to ground realities.LearningsNeed for triangulation of data and methods.Using multiple sources of evidence for a case.The need to record systematically ‘while it happens’ (databases, diaries) so that itcould be used for preparing case studies.11.30 – 04.00 PMSession - Sharing activities in organizationsParticipants were asked to share how they carry out sharing and learning across theirorganizations. This was to know how organizations share and learn within their ownorganizations as well with outside world. The effort was also to see if we could identifyand pick up some of the best practices for organizational learning.MYRADA: Mr.Madanlal highlighted activities such as website, publications, newsletters,user manuals, write workshops etc.7
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Workshop on Knowledge Management in Civil Society ... - Leisa India

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