link to the PDF - Silvan Australia

“TEAMTALK”customer service (head office)Maddalena ManfrediniCustomer Service ManagerI have been Customer ServiceManager at Silvan for 3.5 years, comingfrom 7 years in a similar role withGeoline, one of our suppliers in Italy.Simon DuckworthI have been with Silvan for nearly4 years, worked in the warehouseas a storeman first then last 2.5years in Customer Service.Tegan EslerI have been part of the SilvanCustomer Service team for nearly2 years. I was previously employedas Coles Facilities MaintenanceInternal Call Centre Operator.Michael GrayI have been with Silvan for 2 years, bothin Spare Parts and Customer Service/Machinery. Previously worked as amotor mechanic, drove milk tankersand worked for Holden in Spare Parts.Dianne LettsI have with Silvan for nearly 11years. The last 2.5 years in CustomerService, prior to this I worked as anaccount manager.Gary OsbornI have been part of the SilvanCustomer Service team for over3 years and my background iselectrical mechanical.Claudia OssaI have been part of the SilvanCustomer Service team for almost2 years now, predominantly in thecredit claims area.Jess WarrenI have been part of the SilvanCustomer Service team for 6 months.My customer service background isin the curtain and blind industry.Christmas and New Year Customer Service HoursDate Customer Service Dandenong Whs Brisbane Warehouse Perth Warehouse ManufacturingFri 23/12/11 Open to 12.00 Open to 12.00 EST Open to 12.00 Open to 12.00 Open to 12.00 ESTMon 26/12/11 Closed P/H Closed P/H Closed P/H Closed P/H Closed P/HTue 27/12/11 Closed P/H Closed P/H Closed P/H Closed P/H Closed P/HWed 28/12/11 Open 9am to 5pm EST Open Closed Open ClosedThu 29/12/11 Open 9am to 5pm EST Open Closed Open ClosedFri 30/12/11 Open 9am to 5pm EST Open Closed Open ClosedMon 02/01/12 Closed P/H Closed P/H Closed P/H Closed P/H Closed P/HTue 03/01/12 Open Open Open Open ClosedWed 04/01/12 Open Open Open Open ClosedThu 05/01/12 Open Open Open Open ClosedFri 06/01/12 Open Open Open Open ClosedMon 09/01/12 Open Open Open Open OpenHead Office. 244 - 264 Greens Road, Dandenong, VIC 3175 Tel: 1300 745 826 Fax: 1800 745 826W.A. 12 Cressall Road, Balcatta, WA 6021QLD. Unit 5, 25 Industrial Crescent, Willawong, QLD 4110N.Z. 22 Sunshine Avenue, Te Rapa, Hamilton, N.Z. 3241 Tel: (07) 849 6030 Fax: (07) 849 6070International Contact Tel: +61 3 9215 2700 Fax: +61 3 9215 2701SIL-TT-ED9-11www.silvan.com.au