Employee ExcellencepurposeworthwhileworkWho’s Lighting <strong>the</strong> Halls of <strong>MGH</strong>?making adifference<strong>Marion</strong> <strong>General</strong> <strong>Hospital</strong> honors itsemployees who embrace <strong>the</strong> spirit ofservice excellence through its Headlighterprogram. O<strong>the</strong>r outstanding employeeswho reduce operating expenses or improveservice in <strong>the</strong>ir departments receiveKey Contributor awards. Here is <strong>MGH</strong>’smost recent group of employees whoearned <strong>the</strong> distinctions.❋ Headlighters• Lisa Strausbaugh, R.N., telemetry• Melinda Hurst, laboratory• Neva Boyd, telemetry• Amanda Gibson, R.N., resource staff• Tracy Hiles, R.N., pediatrics• Francie Sizemore, dietary (Morrison)• Candy Osborn, receiving anddistribution• Linda Owen, R.N., quality improvement• Mike Dawson, volunteer services• Kavita Raj, D.O., medical staff• Kim Miller, medical/surgical• Emmanuel Ndow, CIO, informationtechnology• Joan Moss, purchasing• John W. Dean, M.D., medical staff❋ Key Contributors• Donna Leak, telemetry• Betsy Bouwkamp, radiology• Sue Austin, R.N., information technology• Kim Himelick, R.N., critical caredepartment• Angela Hall, human resourcesFeatured HeadlightersIf you believe one small action doesn’t make a difference ...A 44-year-old patient came to <strong>the</strong> hospital for health problems. Unexpectedly, shewas found to have extensive cancer. Her prognosis was not good and her time leftwith family was short. Her daughter was going to be married in two weeks, but itwas uncertain if <strong>the</strong> patient would survive or be well enough to attend.Carrie Worthington, R.N., came up with <strong>the</strong> idea to have <strong>the</strong> wedding in <strong>the</strong>patient’s room. Worthington approached Kim Himelick, unit manager, with <strong>the</strong> ideaand <strong>the</strong> two set out to make <strong>the</strong> nearly impossible, possible.Worthington bought new shirts for <strong>the</strong> groom and fa<strong>the</strong>r of <strong>the</strong> bride. Himelickbrought in dresses for <strong>the</strong> bride to “shop,” bought a nightgown for <strong>the</strong> patient towear and supplied a camera for photographs. Pam Waymire, unit secretary, gave<strong>the</strong> bride a makeover. Bernie Wallace, chief nursing officer, provided flowers. Thedietary department staff made cake and punch. Paul Usher, president and CEO,provided music. The telemetry, ER, pharmacy and critical care units collected moneyto present as a wedding gift to <strong>the</strong> couple. Tammy Miller, R.N., and Shawny Gai<strong>the</strong>r,administrative assistant, decorated <strong>the</strong> room with tulle, lights and flowers. As <strong>the</strong>bride dressed, she noticed she had forgotten her earrings, so Tammy Griffith, R.N.,graciously offered her earrings to wear.Melinda Collins, ambulance department secretary, was <strong>the</strong> wedding photographer.Gai<strong>the</strong>r greeted <strong>the</strong> guests as <strong>the</strong>y came into <strong>the</strong> room and had <strong>the</strong>m sign <strong>the</strong>registry and also presented <strong>the</strong> couple with a wedding album <strong>the</strong> following day.So what began as one staff member’s small, heartfelt action, brought aboutcompassion and kindness from many. With teamwork, a wedding was plannedand staged in less than 24 hours, making one of <strong>the</strong> patient’s last days on earth agrand event. The patient died three days later, so she would not have lived to seea planned wedding.The patient took with her <strong>the</strong> quiet joy and peace of mind only a mo<strong>the</strong>r experienceswhen she sees her daughter achieve one of her dreams.vim & vigor · fall 2009 53
Volunteer Services54Looking Back on a Successful YearA message from <strong>MGH</strong> Auxiliarypresident Mary CrawMary CrawIt’s hard to believe it’s time for thisarticle already! The Auxiliary had avery good 2008-09, and we are nowofficially into our 2009-10 year.As fundraisers, we had uniformsales, cheesecake sales, jewelry salesand book sales this year. We trulyappreciate all of you who came andpurchased items. Without your help,we would not be able to do <strong>the</strong> thingswe do for <strong>Marion</strong> <strong>General</strong> <strong>Hospital</strong>.Our biggest project was <strong>the</strong> Memorial Garden just outside<strong>the</strong> cafeteria’s west windows. We hope it will providea nice, quiet, serene area at all times. The dedication of<strong>the</strong> Memorial Garden was during <strong>MGH</strong>’s celebration ofNational <strong>Hospital</strong> Week in May.The Auxiliary also was able to provide material and laborin making pillowcases, rice bags, newborn blankets andcaps for <strong>MGH</strong>’s pediatric unit and family birthing center.In June, we were sad to see three of our board membersroll off. They were Susan Bowman, Bob Butler and ThelmaHickman. We wish you <strong>the</strong> best, and I want to personallythank each of you, dear friends, for serving and doing sucha great job. It was a joy serving with you, and I will missworking with you.Three new board members were elected. We would liketo welcome Kathy Gray, Donna Gray and Sandra Nukes to<strong>the</strong> Auxiliary board. Welcome to each of you, and we lookforward to working with you this year.We also elected officers for <strong>the</strong> 2009-10 year. They are:• Mary Craw, president• Phil Weck, president-elect• Wanda Said, recording secretary• Glenda Murphy, corresponding secretary• Barb Whitehurst, treasurer• Norma Northway, assistant treasurerThere will be a new list of <strong>the</strong> <strong>Marion</strong> <strong>General</strong> <strong>Hospital</strong>’sAuxiliary board members and officers distributed to variouslocations throughout <strong>the</strong> hospital including <strong>the</strong> volunteeroffice, gift shop and both information desks.We hope you’ll continue to support <strong>the</strong> Auxiliary bystopping by and purchasing some of <strong>the</strong> great items wewill have for sale at our fundraisers throughout <strong>the</strong> year.Have a great fall.vim & vigor • fall 2009Volunteers of <strong>the</strong> MonthJune Volunteer of <strong>the</strong> Month: JimRohrer—In regard to volunteering at<strong>MGH</strong>, Jim Rohrer says, “it is one of <strong>the</strong>most fulfilling experiences being able toserve o<strong>the</strong>rs who are in need. If you canvolunteer even four hours a week to giveJim Rohrerto o<strong>the</strong>rs, you will not be disappointed.”Rohrer’s hobbies include watching sports (NASCAR, footballand baseball), playing with his grandchildren and teachingSunday school. Prior to volunteering, he and his wife ownedand operated <strong>the</strong> Super Scoop restaurant for more thannine years. The two-year volunteer can be found at <strong>the</strong>entrance to <strong>the</strong> emergency room.July Volunteer of <strong>the</strong> Month: JenniferRohrer—Jennifer Rohrer is <strong>the</strong> prouddaughter of Jim (above), so volunteeringat <strong>MGH</strong> is a family affair for <strong>the</strong>m. Thetwo-year volunteer was looking for somethingto do with her free time becauseJennifer Rohrershe really enjoys helping people. Rohrer’sprofession also is all about helping people. She is a specialeducation teacher who tutors students in math and English,and helps <strong>the</strong>m prepare for <strong>the</strong>ir GED exams. “Everyone hassomething special to share with o<strong>the</strong>rs,” she says. When notvolunteering or working, she enjoys designing and creatingcards, stationery, games and crafts.August Volunteer of <strong>the</strong> Month:Oakley Oakerson—Oakley Oakersonknows about serving o<strong>the</strong>rs. Before volunteeringat <strong>MGH</strong>, he served his country in<strong>the</strong> Army for two years during <strong>the</strong> KoreanWar. Why does Oakerson volunteer? “IOakley Oakersonwas looking for something rewarding todo and I found it at <strong>MGH</strong>,” he says. The Kentucky native hasvolunteered for two years. He enjoys traveling and visitingwith family. Before retiring, he was one of <strong>the</strong> people responsiblefor putting an RCA television in America’s living rooms,so we could all be entertained and watch <strong>the</strong> evening news.