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Mail Preparation and<br />

Presortation Guide<br />

<strong>Unaddressed</strong> <strong>Admail</strong><br />

Effective January 16, 2012<br />

Trade-mark of <strong>Canada</strong> <strong>Post</strong> Corporation. OM Official mark of <strong>Canada</strong> <strong>Post</strong> Corporation.<br />

canadapost.ca/mailpreparation<br />

T455428


January 16, 2012 Version 1.0<br />

Mail Preparation and Presortation Guide – <strong>Unaddressed</strong> <strong>Admail</strong><br />

IMPORTANT UPDATES<br />

Any description of change is provided for reference and convenience purposes only. The<br />

description of change does not form part of the Agreement between the Customer and <strong>Canada</strong><br />

<strong>Post</strong>.<br />

Customers should ensure they are using the most current version of the Mail Preparation and Presortation Guide,<br />

including all amendments and other applicable documents, which are posted on the <strong>Canada</strong> <strong>Post</strong> website. See in<br />

particular, canadapost.ca/postalservices for key support documents.<br />

Important Updates Effective January 16, 2012:<br />

AMENDMENT/REVISION POSTED DATE EFFECTIVE DATE VERSION #<br />

N/A November 18, 2011 January 16, 2012 Version 1.0<br />

DESCRIPTION OF CHANGE LOCATION<br />

Introduction of <strong>Canada</strong> <strong>Post</strong>’s Precision Targeter application. Throughout document<br />

Geo<strong>Post</strong> Plus will now be referred to as Data & Targeting<br />

Solutions.<br />

section 4<br />

NOTE : This amendment updates the January 17, 2011 version 1.0 guide.<br />

When there is an amendment or a revision to the document, the version number will be modified as follows:<br />

an amendment increases the first digit in the version (e.g., version 2.0, 3.0)<br />

a revision increases the second digit in the version (e.g., version 1.1, 1.2)<br />

the version number restarts at 1.0 every January of a given year.


TABLE OF CONTENTS<br />

<strong>Unaddressed</strong> <strong>Admail</strong> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1<br />

1 Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1<br />

1.1 Who Should Use This Guide? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1<br />

1.2 What Is Mail Preparation for <strong>Unaddressed</strong> <strong>Admail</strong>?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1<br />

1.3 Key Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1<br />

2 Before You Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2<br />

2.1 <strong>Post</strong>al Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2<br />

2.2 Householder Counts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3<br />

2.3 Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3<br />

2.3.1 FSA Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3<br />

2.3.2 Letter Carrier Walk Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3<br />

2.4 National Presortation Schematic (Non-Lettermail) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4<br />

2.5 Delivery Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5<br />

2.6 Electronic Shipping Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5<br />

2.7 Mailing and Distribution Plans. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6<br />

3 Steps for Preparing <strong>Unaddressed</strong> <strong>Admail</strong>. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6<br />

3.1 Place the Mail Items in Equivalent-sized Bundles (Step 1). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7<br />

3.1.1 Bundling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7<br />

3.1.2 Strapping. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7<br />

3.2 Place the Bundles in Containers (Step 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7<br />

3.2.1 Types of Containers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8<br />

3.2.1.1 <strong>Canada</strong> <strong>Post</strong>-supplied Hardsided Containers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8<br />

3.2.1.2 Flexipack Pouches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9<br />

3.2.1.3 Customer-supplied Containers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9<br />

3.3 Complete the <strong>Unaddressed</strong> <strong>Admail</strong> Delivery Slip (ADS) (Step 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10<br />

3.4 Label the Containers (Step 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10<br />

3.4.1 Label Information Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11<br />

3.4.2 Producing Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11<br />

3.4.3 Special Instructions for Producing Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11<br />

3.4.4 Customer-generated Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11<br />

3.4.5 Labelling Hardsided Containers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13<br />

3.4.6 Labelling Customer-supplied Containers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13<br />

3.5 Make Up and Label Monotainers and Pallets (Step 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13<br />

3.5.1 Using the NPS to Make up Monotainers and Pallets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15<br />

3.5.2 Labelling Monotainers and Pallets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18<br />

4 Additional Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19<br />

Mail Preparation and Presortation Guide Version 1.0 Page i January 16, 2012


UNADDRESSED ADMAIL<br />

1 OVERVIEW<br />

1.1 Who Should Use This Guide?<br />

This guide explains how to prepare an <strong>Unaddressed</strong> <strong>Admail</strong> mailing for deposit to <strong>Canada</strong> <strong>Post</strong>.<br />

Please ensure you are using the most recent version of this guide and other support documents that detail our<br />

requirements, qualifications, terms and conditions, and pricing. These documents are available online at<br />

canadapost.ca/postalservices.<br />

It is your obligation to meet all the requirements outlined in your Customer Agreement.<br />

NOTE 1: Some words and expressions used in this document have a specific meaning. Please refer to section 1<br />

Definitions of the General Terms and Conditions for the definition of specific terms referenced<br />

throughout this document and the Agreement.<br />

2: The figures throughout this document are examples for illustration purposes only.<br />

1.2 What Is Mail Preparation for <strong>Unaddressed</strong> <strong>Admail</strong>?<br />

Mail preparation is the process of bundling mail items securely, placing them in <strong>Canada</strong> <strong>Post</strong> supplied hardsided<br />

containers, Flexipack pouches, or Customer-supplied boxes pre-approved by <strong>Canada</strong> <strong>Post</strong>, and labelling the<br />

containers with the urban or rural delivery facility where the containers will be delivered.<br />

1.3 Key Requirements<br />

To qualify as <strong>Unaddressed</strong> <strong>Admail</strong>:<br />

the mail items must be mailed in <strong>Canada</strong> for delivery in <strong>Canada</strong><br />

the mail items must meet all <strong>Canada</strong> <strong>Post</strong> requirements outlined in the <strong>Unaddressed</strong> <strong>Admail</strong> Agreement.<br />

Consult the <strong>Unaddressed</strong> <strong>Admail</strong> Customer Guide and other applicable documents outlined in the<br />

<strong>Unaddressed</strong> <strong>Admail</strong> Agreement (see section 4 Additional Resources).<br />

Table 1: <strong>Unaddressed</strong> <strong>Admail</strong> Key Requirements<br />

Minimum volume per deposit* (see<br />

section 2.6 Electronic Shipping Tools for<br />

more information)<br />

KEY REQUIREMENTS<br />

the complete distribution of one route<br />

the complete distribution to houses only, apartments only, farms only, businesses<br />

only or any combination, on one route<br />

if less than the required distribution within a Delivery Facility is deposited, <strong>Canada</strong><br />

<strong>Post</strong> will deliver the items at that Delivery Facility until the quantities are depleted. For<br />

example, if 4,000 items are deposited at a Letter Carrier Facility that requires 5,000<br />

<strong>Unaddressed</strong> <strong>Admail</strong> items, <strong>Canada</strong> <strong>Post</strong> will deliver the 4,000 items starting with the<br />

first Letter Carrier route selected until the items are depleted. The Letter Carrier or<br />

Non-Letter Carrier Delivery routes that will receive less than full coverage may be<br />

selected using the Electronic Shipping Tools or by indicating the quantities on the<br />

<strong>Unaddressed</strong> <strong>Admail</strong> Delivery Slip (see section 3.3 Complete the <strong>Unaddressed</strong> <strong>Admail</strong><br />

Delivery Slip (ADS) (Step 3) and Figure 7 for more information). An <strong>Unaddressed</strong><br />

<strong>Admail</strong> Delivery Slip (ADS) is not required when the Electronic Shipping Tools (EST)<br />

2.0 version of EST or the Precision Targeter application is used. Refer to<br />

section 4.1.2.1 Electronic Order (Statement of Mailing) (Electronic Shipping Tools<br />

[EST]) of <strong>Unaddressed</strong> <strong>Admail</strong> – Customer Guide for more information.<br />

Mail Preparation and Presortation Guide Version 1.0 Page 1 January 16, 2012


Mail Preparation and Presortation Guide – <strong>Unaddressed</strong> <strong>Admail</strong><br />

Maximum items per bundle 200 items or 4 inches in bundle height (see section 3.1.1 Bundling for additional<br />

information)<br />

The mailing must be bundled in equal amounts except the last bundle for each<br />

Delivery Facility, which may be smaller (the Residue bundle)<br />

Maximum bundle thickness 100 mm for mailings with items weighing less than 500 g<br />

For delivery by Non-Letter Carrier Routes ONLY: 200 mm (8 inches) in bundle height<br />

for mailings with items weighing 500–1,000 g<br />

Container requirements Customer-supplied containers [including cardboard boxes not exceeding<br />

535 mm (length) x 251 mm (width) x 303 mm (depth)]<br />

Lettertainers<br />

Flats tubs (used for Oversize (O/S) <strong>Unaddressed</strong> <strong>Admail</strong> items only)<br />

Small Flexipack pouches 241558**<br />

Large Flexipack pouches 241559**<br />

Brick-piled on customer-supplied pallets, <strong>Canada</strong> <strong>Post</strong> reusable plastic pallets or in<br />

monotainers; refer to the Brick-piling Mail Preparation and Presortation Guide at<br />

canadapost.ca/mailpreparation<br />

Labelling <strong>Canada</strong> <strong>Post</strong> supplied<br />

hardsided containers and<br />

Customer-supplied containers<br />

(including boxes)<br />

Levels of consolidation for<br />

Monotainers/Pallets<br />

* The most current Householder (Householder Counts) data available must be used.<br />

** Customers may use the new <strong>Unaddressed</strong> <strong>Admail</strong> Flexipack pouches for mailings deposited directly at a Delivery<br />

Installation and which do not require transportation, or for mailings consolidated at the Delivery Facility level 1 (NPS) which<br />

are inducted at a drop-off location.<br />

2 BEFORE YOU START<br />

This section explains basic information on <strong>Post</strong>al Codes OM , householder counts, maps, the National Presortation<br />

Schematic (NPS), Delivery Modes, Electronic Shipping Tools (EST), and the mailing and distribution plans that are<br />

required to prepare <strong>Unaddressed</strong> <strong>Admail</strong> mailings.<br />

2.1 <strong>Post</strong>al Code<br />

KEY REQUIREMENTS<br />

Service type<br />

Number of containers<br />

Delivery facility<br />

Delivery start date<br />

NPS routing<br />

Urban Delivery Facility/Rural Delivery Facility – NPS Level 1<br />

City – NPS Level 2<br />

Distribution Centre Facility (DCF) – NPS Level 3<br />

Forward Consolidation Point (FCP) – NPS Level 4<br />

Label <strong>Canada</strong> <strong>Post</strong>-produced: white with black ink<br />

Customer-produced: white with black ink<br />

The presortation software will sort mail items by <strong>Post</strong>al Code. The <strong>Post</strong>al Code is a six-character alphanumeric<br />

code in the form of ANA NAN, in which "A" represents a letter of the alphabet, and "N" represents a number. It<br />

is an integral part of every postal address in <strong>Canada</strong>, and was designed to help sort mail, both mechanically and<br />

manually.<br />

The <strong>Post</strong>al Code is made up of two (2) segments, as shown in Figure 1:<br />

1. The first three characters (ANA) represent the Forward Sortation Area (FSA), a geographical region, and<br />

2. The last three characters (NAN) represent the Local Delivery Unit (LDU), a specific city block or rural<br />

community.<br />

NOTE: Rural areas are identified by a zero in the FSA (e.g., M0L 3K2).<br />

January 16, 2012 Version 1.0 Page 2


Figure 1: <strong>Post</strong>al Code Segments<br />

FSA LDU<br />

Mail Preparation and Presortation Guide – <strong>Unaddressed</strong> <strong>Admail</strong><br />

For more detailed information, please visit section 5 of Addressing Guidelines in the <strong>Canada</strong> <strong>Post</strong>al Guide.<br />

2.2 Householder Counts<br />

Information about the delivery areas served by <strong>Canada</strong> <strong>Post</strong>’s delivery offices is segmented into the number of<br />

houses, apartments, farms and business points of call that help Customers determine the number of items<br />

needed for their mailing.<br />

The national database of Householder Counts is available on CD-ROM or by download from a secured <strong>Canada</strong><br />

<strong>Post</strong> FTP site on a 12-month subscription basis, which includes monthly updates. Visit canadapost.ca/cpc2/addrm/<br />

hh/default-e.asp for Individual Householder Counts, which are available free of charge.<br />

For information on Data Products, visit the <strong>Canada</strong> <strong>Post</strong> Address Management web page at canadapost.ca/am or<br />

send an email to data.product@canadapost.ca or contact a <strong>Canada</strong> <strong>Post</strong> Representative at 1.800.363.3459.<br />

2.3 Maps<br />

2.3.1 FSA MAPS<br />

The FSA Maps identify the specific geographic boundaries for every FSA in <strong>Canada</strong>. The maps will assist in<br />

determining sales territories, plan coverage for a direct mail campaign, or study new locations for a retail store or<br />

business. Visit canadapost.ca/cpc2/addrm/hh/default-e.asp to view the FSA Maps online.<br />

2.3.2 LETTER CARRIER WALK MAPS<br />

Letter Carrier Walk Maps provide the actual routes (walks), covered by the Letter Carriers. This is particularly<br />

useful for targeting local neighbourhoods. This information can be easily transferred to the <strong>Unaddressed</strong> <strong>Admail</strong><br />

Delivery Slip which provides delivery instructions to <strong>Canada</strong> <strong>Post</strong>, and ensures items are delivered to the specific<br />

target audience. An <strong>Unaddressed</strong> <strong>Admail</strong> Delivery Slip (ADS) is not required when the Electronic Shipping Tools<br />

(EST) 2.0 version of EST or the Precision Targeter application is used. Refer to section 4.1.2.1 Electronic Order<br />

(Statement of Mailing) (Electronic Shipping Tools [EST]) of <strong>Unaddressed</strong> <strong>Admail</strong> – Customer Guide for more<br />

information. Visit canadapost.ca/cpc2/addrm/hh/default-e.asp to view the Letter Carrier Walk Maps online.<br />

January 16, 2012 Version 1.0 Page 3


Figure 2:<br />

Mail Preparation and Presortation Guide – <strong>Unaddressed</strong> <strong>Admail</strong><br />

2.4 National Presortation Schematic (Non-Lettermail)<br />

The National Presortation Schematic (NPS) has two (2) schematics: for Lettermail and Non-Lettermail. The correct<br />

NPS must be used, depending on the type of mail being sorted. For <strong>Unaddressed</strong> <strong>Admail</strong>, use the Non-Lettermail<br />

NPS.<br />

The Non-Lettermail National Presortation Schematic (NPS) is a set of tables that indicates how to consolidate mail<br />

through <strong>Canada</strong> <strong>Post</strong>’s mail distribution network, beginning with the FSA.<br />

The NPS is used as a consolidation tool for all <strong>Canada</strong> <strong>Post</strong> Communication products. The NPS has four levels of<br />

access:<br />

Level 1 – Delivery Facility<br />

Level 2 – City<br />

Level 3 – Distribution Consolidation Facility (DCF), and<br />

Level 4 – Forward Consolidation Schematic (FCP).<br />

Following the NPS levels of access is key to the consolidation of <strong>Unaddressed</strong> <strong>Admail</strong> (as shown in Figure 3).<br />

January 16, 2012 Version 1.0 Page 4


Figure 3: Illustration of the NPS<br />

FSA<br />

K2S<br />

K0A<br />

K7K<br />

K7L<br />

K7M<br />

K7N<br />

K7P<br />

K0H<br />

K1P<br />

K1R<br />

K2P<br />

K1L<br />

K1M<br />

K1N<br />

LEVEL 1<br />

DELIVERY FACILITY<br />

K2S 1A0<br />

STITTSVILLE ON<br />

K7L 1X0<br />

KINGSTON ON<br />

STN MAIN<br />

K7M 5E0<br />

KINGSTON ON<br />

STN A<br />

K1G 2C0<br />

OTTAWA ON<br />

LCD CENTRETOWN<br />

K1L 5A0<br />

OTTAWA ON<br />

STN VANIER<br />

LEVEL 2<br />

CITY<br />

CONSOLIDATION<br />

K7L 1X0<br />

KINGSTON ON<br />

K1G 0A0<br />

OTTAWA ON<br />

Mail Preparation and Presortation Guide – <strong>Unaddressed</strong> <strong>Admail</strong><br />

NOTE: <strong>Canada</strong> <strong>Post</strong> updates the National Presortation Schematic (NPS) monthly. The NPS sample illustrations<br />

may not reflect the current NPS. To receive optimal service, Customers must use the current version of<br />

the NPS.<br />

To avoid delays and extra handling charges, the current version of the National Presortation Schematic must be<br />

used. It is available at canadapost.ca/nps on the <strong>Canada</strong> <strong>Post</strong> website.<br />

2.5 Delivery Modes<br />

LEVEL 3<br />

DISTRIBUTION<br />

CENTRE<br />

FACILITY<br />

(DCF)<br />

K0A 9Z0<br />

OTTAWA ON<br />

DCF<br />

K0H 9Z0<br />

KINGSTON ON<br />

DCF<br />

A Delivery Mode refers to the methods of delivery. Examples of Delivery Modes are:<br />

Letter Carrier Route (LC)<br />

Call For (CF)<br />

Direct (DIR)<br />

General Delivery (GD)<br />

Rural Route (RR)<br />

Lock Boxes (PO Box)<br />

Suburban Services (SS)<br />

Motorized Route (MR).<br />

2.6 Electronic Shipping Tools<br />

LEVEL 4<br />

FORWARD<br />

CONSOLIDATION<br />

POINT<br />

(FCP)<br />

K0A 9Z0<br />

OTTAWA ON<br />

FWD<br />

EST is a free, fast and flexible way to prepare Orders (Statements of Mailing). Two (2) user platforms have been<br />

developed: the Online and the Desktop versions.<br />

EST is an application designed to eliminate the need for manual paperwork and save valuable time for Customers<br />

who are using <strong>Canada</strong> <strong>Post</strong>’s shipping and/or mailing services.<br />

January 16, 2012 Version 1.0 Page 5


Mail Preparation and Presortation Guide – <strong>Unaddressed</strong> <strong>Admail</strong><br />

The Electronic Shipping Tools (EST) software is free of charge and can be accessed through the Business segment<br />

of the <strong>Canada</strong> <strong>Post</strong> website at canadapost.ca/newuser. Customers must register once in the Business website to<br />

access the Electronic Shipping Tools. For technical enquiries, Customers can call the Technical Help Line at<br />

1.800.277.4799.<br />

NOTE: EST online “Fully Featured”, the Precision Targeter application, or the “Express Order Entry” version of<br />

the Electronic Shipping Tool (EST) can be used to automatically generate all required bar-coded labels<br />

and documentation required for use at the time of mailing.<br />

<strong>Unaddressed</strong> <strong>Admail</strong> mailings prepared using the EST “Fully Featured”, the Precision Targeter application, or<br />

“Express Order Entry” version of the Electronic Shipping Tool have access to Track a Mailing.<br />

2.7 Mailing and Distribution Plans<br />

Before preparing the mailing, a distribution plan is required when EST is used), or a mailing plan [for manual<br />

Orders (Statements of Mailing)]. These plans will guide the number of containers for each delivery facility and the<br />

labelling.<br />

When preparing Orders (Statement of Mailings) using EST, a distribution plan will be generated, regardless of the<br />

number of destinations for the mailing.<br />

When preparing Orders (Statements of Mailing) manually, a mailing plan must be prepared. Any format can be<br />

used as long as the following information is included:<br />

Customer name<br />

Customer account number<br />

Order (Statement of Mailing) serial number<br />

control number(s) of each <strong>Unaddressed</strong> <strong>Admail</strong> Delivery Slip (ADS) in the mailing (there may be more than<br />

one <strong>Unaddressed</strong> ADS for a Delivery Facility, depending on the nature of the mailing, see section 3.3<br />

Complete the <strong>Unaddressed</strong> <strong>Admail</strong> Delivery Slip (ADS) (Step 3) for more information)<br />

<strong>Post</strong>al Code of the Delivery Facility listed on each <strong>Unaddressed</strong> ADS<br />

volumes forwarded to each Delivery Facility.<br />

An <strong>Unaddressed</strong> <strong>Admail</strong> Delivery Slip (ADS) is not required when the Electronic Shipping Tools 2.0 of EST or the<br />

Precision Targeter application is used. Refer to section 4.1.2.1 Electronic Order (Statement of Mailing) (Electronic<br />

Shipping Tools [EST]) of <strong>Unaddressed</strong> <strong>Admail</strong> – Customer Guide for more information.<br />

NOTE: If the Order (Statement of Mailing) is submitted manually, a manual Order processing fee may apply.<br />

Contract prices cannot be accessed using a manual Order (Statement of Mailing). Manual Orders<br />

(Statements of Mailing) containing Contract prices will be subject to applicable Non-Contract prices<br />

upon deposit. The applicable volume, however, will still count toward the annual volume commitment<br />

when mailings are deposited at a Receipt Verification Unit (RVU).<br />

3 STEPS FOR PREPARING UNADDRESSED ADMAIL<br />

Mail that has met all the requirements for <strong>Unaddressed</strong> <strong>Admail</strong> (see section 1.3 Key Requirements) goes through<br />

up to five steps for mail preparation:<br />

1. Place the Mail Items in Equivalent-sized Bundles (Step 1).<br />

2. Place the Bundles in Containers (Step 2).<br />

3. Complete the <strong>Unaddressed</strong> <strong>Admail</strong> Delivery Slip (ADS) (Step 3).<br />

4. Label the Containers (Step 4) – Correct labelling ensures that mail is sent to the correct Delivery Facility.<br />

January 16, 2012 Version 1.0 Page 6


Mail Preparation and Presortation Guide – <strong>Unaddressed</strong> <strong>Admail</strong><br />

5. Make Up and Label Monotainers and Pallets (Step 5) – Monotainers and pallets make it much easier to<br />

move the mail because it reduces the amount of handling and ensures the complete mailing arrives<br />

simultaneously at any one destination.<br />

3.1 Place the Mail Items in Equivalent-sized Bundles (Step 1)<br />

3.1.1 BUNDLING<br />

A “bundle” describes a number of mail items secured together by double strapping (using elastic bands, string or<br />

plastic straps). Shrink wrapping is not permitted for <strong>Unaddressed</strong> <strong>Admail</strong>. The maximum thickness of a bundle is<br />

shown in Table 2.<br />

Table 2: Bundling Specifications<br />

MAXIMUM THICKNESS MAXIMUM NUMBER OF ITEMS* WEIGHT PER ITEM<br />

100 mm (4 inches) 200 items Less than 500 g (17.6 oz)<br />

200 mm (8 inches) 200 items 500–1,000 g** (17.6–35.3 oz)<br />

* The maximum thickness takes precedence over the number of items. The last, or Residue bundle has no minimum number<br />

of items, although it still must follow the rules for maximum thickness.<br />

** Applicable to Non-Letter Carrier Offices only.<br />

Placing the mail in bundles in the following manner assists in distributing the mail to the correct Delivery Facility.<br />

The mailing must be bundled in equal amounts of not more than 200 items in each bundle, not to exceed the<br />

thicknesses specified in Table 2. All bundles should contain equal quantities, except the last bundle of a mailing<br />

for each Delivery Facility, which may be smaller and is referred to as the Residue bundle.<br />

For example:<br />

1255 flyers are requested to be delivered to “Anytown” Delivery Facility<br />

The standard bundle size for the mailing is 200 items<br />

The mail for “Anytown” would be prepared in 6 bundles of 200 items and one Residue bundle of 55 items.<br />

(6 x 200) + 55 items = 1,255 items.<br />

3.1.2 STRAPPING<br />

Each bundle must be secured to prevent breaking during handling or while in transit. Double strapping of bundles is<br />

required when using elastic bands, string, or manually-applied plastic straps. Single mechanically-applied plastic<br />

strapping is only acceptable for Standard size items.<br />

Figure 4: Example of Double-Strapping<br />

double strapped<br />

bundle<br />

3.2 Place the Bundles in Containers (Step 2)<br />

All items in a single mailing must be deposited in <strong>Canada</strong> <strong>Post</strong> supplied hardsided containers, Flexipack pouches,<br />

Customer-supplied containers (including boxes) pre-approved by <strong>Canada</strong> <strong>Post</strong>, or brick-piled (please refer to the<br />

Brick-piling Mail Preparation and Presortation Guide at canadapost.ca/mailpreparation).<br />

<strong>Unaddressed</strong> <strong>Admail</strong> must be placed in one or more containers for each Delivery Facility.<br />

The weight of each container (the container plus the mailing) must not exceed 22.7 kg (50 lb).<br />

January 16, 2012 Version 1.0 Page 7


3.2.1 TYPES OF CONTAINERS<br />

Mail Preparation and Presortation Guide – <strong>Unaddressed</strong> <strong>Admail</strong><br />

Three (3) types of containers can be used for the movement of <strong>Unaddressed</strong> <strong>Admail</strong> through <strong>Canada</strong> <strong>Post</strong>’s mail<br />

distribution network:<br />

<strong>Canada</strong> <strong>Post</strong> supplied hardsided containers (lettertainers and flats tubs)<br />

Customer-supplied containers [including cardboard boxes not exceeding 535 mm (length) x 251 mm (width)<br />

x 303 mm (depth)]<br />

Flexipack pouches<br />

The supply of <strong>Canada</strong> <strong>Post</strong> equipment is dependent on conditions and availability. In instances where <strong>Canada</strong><br />

<strong>Post</strong> equipment is not available, <strong>Canada</strong> <strong>Post</strong> pre-approved Customer-supplied containers (e.g.: cardboard boxes)<br />

and/or pallets must be used.<br />

NOTE: Customers may access <strong>Canada</strong> <strong>Post</strong> equipment, when available, by contacting the National Equipment<br />

Container Facility (NECF) Order Desk by phone at 905.565.0480, by fax at 905.564.6830, by email at<br />

necf@canadapost.ca or through a Regional Equipment Coordinator. <strong>Canada</strong> <strong>Post</strong> equipment may only<br />

be used for mailings of <strong>Canada</strong> <strong>Post</strong> products, services or shipments. The equipment remains the<br />

exclusive property of <strong>Canada</strong> <strong>Post</strong> and is not permitted for personal use. The Customer is responsible to<br />

ensure the equipment remains in good condition, reasonable wear and tear excepted.<br />

When targeting multiple delivery facilities in a mailing, customers may vary the type of containers used (hardsided<br />

containers, boxes, Flexipack pouches or brick-piled pallets), provided the same type of container is used for each<br />

delivery facility.<br />

3.2.1.1 <strong>Canada</strong> <strong>Post</strong>-supplied Hardsided Containers<br />

There are two (2) types of hardsided containers: lettertainers and flats tubs.<br />

1. Lettertainers (as shown in Figure 5) may be used for Standard and Oversize (O/S) <strong>Unaddressed</strong> <strong>Admail</strong><br />

items.<br />

2. Flats tubs (as shown in Figure 6) must be used for Oversize (O/S) <strong>Unaddressed</strong> <strong>Admail</strong> items only.<br />

The maximum weight of a hardsided container (including the container and lid) and its contents cannot exceed<br />

22.7 kg (50 lb).<br />

All containers must be deposited with lids, except for containers prepared in a Level 1 (Delivery Facility or a Rural<br />

Delivery Facility) monotainer. These may be nested and deposited without lids. It is recommended that<br />

monotainers be covered with cardboard to protect the load, unless other local arrangements have been made<br />

with a <strong>Canada</strong> <strong>Post</strong> Representative.<br />

Figure 5: Lettertainer (may be used for Standard and Oversize (O/S) <strong>Unaddressed</strong> <strong>Admail</strong> items)<br />

Figure 6: Flats tub (for Oversize (O/S) <strong>Unaddressed</strong> <strong>Admail</strong> items only)<br />

Table 3 lists the specifications for hardsided containers.<br />

January 16, 2012 Version 1.0 Page 8


Table 3: Hardsided container specifications<br />

Mail Preparation and Presortation Guide – <strong>Unaddressed</strong> <strong>Admail</strong><br />

TYPE OF CONTAINER WEIGHT LENGTH WIDTH HEIGHT MAX WEIGHT<br />

(INCLUDING<br />

CONTAINER)<br />

Lettertainer 1.8 kg 535 mm (21.06 in) 251 mm (9.8 in) 156 mm (6.1 in) 22.7 kg (50 lb)<br />

Flats Tub 1.7 kg 405 mm (15.9 in) 240 mm (9.4 in) 303 mm (11.9 in) 22.7 kg (50 lb)<br />

Hardsided Container Fill Requirements<br />

All containers are to be filled as much as possible, without exceeding 22.7 kg. There are no minimum fill<br />

requirements when hard-sided containers are used.<br />

To maximize the use of container fill, for uneven bundles, items can be placed width wise or length wise in the<br />

container. When preparing containers, ensure items do not exceed the maximum height.<br />

NOTE: The minimum fill requirement for hardsided containers nested without lids is 50% of the container's<br />

capacity.<br />

3.2.1.2 Flexipack Pouches<br />

Two (2) types of Flexipack pouches can be used for the movement of mail (as shown in Table 4):<br />

small Flexipack pouches (241558)<br />

large Flexipack pouches (241559).<br />

Table 4: <strong>Unaddressed</strong> <strong>Admail</strong> Flexipack pouch specifications<br />

TYPE WEIGHT LENGTH WIDTH MAX WEIGHT<br />

(INCLUDING POUCHES)<br />

Small Flexipack<br />

Pouches<br />

N/A 406 mm (16 in) 305 mm (12 in) 6 kg (13 lb)<br />

Large Flexipack<br />

Pouches<br />

N/A 610 mm (24 in) 483 mm (19 in) 11 kg (24 lb)<br />

3.2.1.3 Customer-supplied Containers<br />

<strong>Canada</strong> <strong>Post</strong> must pre-approve the use of other containers. Such containers must, at minimum, meet the<br />

following guidelines:<br />

are sturdy, i.e., able to withstand normal handling during processing (sorting with other containers,<br />

transporting, opening, emptying, etc.)<br />

made from non-toxic and environmentally friendly materials<br />

have a dimension of 535 mm (length) x 251 mm (width) x 303 mm (depth), to ensure the container can easily<br />

be handled and transported by <strong>Canada</strong> <strong>Post</strong> equipment<br />

have a maximum weight that does not exceed 22.7 kg (50 lb) for a box or a Customer-supplied container<br />

must be labelled to <strong>Canada</strong> <strong>Post</strong> requirements<br />

are disposable (since they cannot be returned)<br />

do not resemble containers that are commonly used for disposal or recycling (e.g., garbage bags,<br />

recycling bins)<br />

have removed any other labels containing addressing information.<br />

January 16, 2012 Version 1.0 Page 9


Mail Preparation and Presortation Guide – <strong>Unaddressed</strong> <strong>Admail</strong><br />

3.3 Complete the <strong>Unaddressed</strong> <strong>Admail</strong> Delivery Slip (ADS) (Step 3)<br />

The <strong>Unaddressed</strong> <strong>Admail</strong> Delivery Slip (ADS), (as shown in Figure 7), serves to identify the mailing and is attached<br />

to the Residue bundle for each Delivery Facility. It includes the specific delivery instructions, including the selected<br />

Forward Sortation Area (FSA) and route numbers.<br />

If the Order (Statement of Mailing) is submitted manually (instead of using EST) or the “Statement of Mailing<br />

(SOM) only” version of EST is used, the completed <strong>Unaddressed</strong> ADS for each Delivery Facility must be back<br />

stamped with the RVU stamp by the Receipt Verification Unit (RVU) or the office stamp by the Corporate Retail<br />

Counter, before the Customer attaches Part 3 to the Residue Bundle. Part 3 of the <strong>Unaddressed</strong> ADS is proof of<br />

payment by the Delivery Facility.<br />

NOTE: An <strong>Unaddressed</strong> <strong>Admail</strong> Delivery Slip (ADS) is not required when the Electronic Shipping Tools (EST) 2.0<br />

version of EST or the Precision Targeter application is used. Refer to section 4.1.2.1 Electronic Order<br />

(Statement of Mailing) (Electronic Shipping Tools [EST]) of <strong>Unaddressed</strong> <strong>Admail</strong> – Customer Guide for<br />

more information.<br />

Figure 7: <strong>Unaddressed</strong> <strong>Admail</strong> Delivery Slip, Form #40-076-527<br />

40-076-527 (07-09)<br />

Poids par<br />

article (g)<br />

Nombre de<br />

conteneurs<br />

0 000 000 000<br />

<strong>Unaddressed</strong> <strong>Admail</strong><br />

Delivery Slip<br />

Office of payment Bureau de paiement<br />

Articles par<br />

liasse<br />

Nombre des articles<br />

résiduaires<br />

Nombre total<br />

des articles<br />

There are three (3) parts to the <strong>Unaddressed</strong> ADS:<br />

Feuille de dépôt<br />

Médiaposte sans adresse<br />

Customer Identification Identification du client<br />

Delivery Instructions Instructions de livraison<br />

Customer Name Nom du client Customer/Acct No. N˚ du client/compte Delivery Office Address Adresse du bureau de livraison<br />

Mailed by<br />

(Name and complete address)<br />

Expédié par<br />

(nom et adresse complète)<br />

Title of mail piece Titre de l’article<br />

Statement of<br />

Mailing No.<br />

Weight per<br />

item (g)<br />

Number of<br />

containers<br />

N˚ de déclaration<br />

de dépôt<br />

Items per<br />

bundle<br />

Number of<br />

bundles<br />

Nombre de<br />

liasses<br />

Customer/Acct No. N˚ du client/compte<br />

Version<br />

specific<br />

Number of<br />

residue items<br />

Total Number<br />

of items<br />

Version<br />

spécifique<br />

FSA(s), Delivery Mode(s)<br />

and Number(s)<br />

Part 1: Mailer copy – The Customer keeps the first page of the <strong>Unaddressed</strong> ADS for their files.<br />

Part 2: Attach to the Statement of Mailing – When the mailing is for 10 or fewer Delivery Facilities and<br />

EST is not used, the second page of the <strong>Unaddressed</strong> ADS must be stapled to the back of the SOM (see<br />

section 2.7 Mailing and Distribution Plans for more information). If a Manifest is used, Part 2 of the<br />

<strong>Unaddressed</strong> ADS for the files may also be kept.<br />

Part 3: Insert in the last container for each Delivery Facility – Attach the third page of the <strong>Unaddressed</strong><br />

ADS to the Residue bundle, which is placed in the last container for each Delivery Facility. For example, if 40<br />

containers are being sent to a Delivery Facility, the Residue bundle can be inserted with the <strong>Unaddressed</strong> ADS<br />

attached in the container labelled as 40 of 40.<br />

3.4 Label the Containers (Step 4)<br />

RTA, mode(s) de<br />

livraison et numéro(s)<br />

All FSAs, Delivery Modes and Numbers<br />

Tous les RTA, modes de livraison et numéros<br />

Indicate specific FSA(s), Delivery Mode(s) and Number(s): Précisez les RTA, les modes de livraison et numéros :<br />

Houses<br />

Domiciles<br />

Size Selection Dimensions<br />

Standard Up to<br />

30.5 X 15.24 cm (12” X 6”)<br />

Standard Jusqu’à<br />

30,5 cm X 15,24 cm<br />

(12 po X 6 po)<br />

Apartments<br />

Appartements<br />

Upon receipt<br />

Sur réception or/ou<br />

Coverage - Indicate if delivery required to: Couverture - Indiquez le mode de distribution :<br />

Oversize 1 Up to<br />

30.5 X 22.85 cm (12” X 9”)<br />

Surdimensionné 1 Jusqu’à<br />

30,5 cm X 22,85 cm<br />

(12 po X 9 po)<br />

FOR CPC USE ONLY<br />

À L’USAGE DE LA SCP SEULEMENT<br />

Receipt - Office of Delivery Réception - Bureau de livraison<br />

Delivery completed Livraison complétée<br />

Signature<br />

Date Time<br />

Heure<br />

Signature<br />

Oversize 2 Up to<br />

35.56 X 28 cm (14” X 11”)<br />

Surdimensionné 2 Jusqu’à<br />

35,56 cm X 28 cm<br />

(14 po X 11 po)<br />

Mailer Copy Copie de l'expéditeur<br />

1<br />

All containers must be labelled to their destination based on the Householder Counts available on CD-ROM or on<br />

the <strong>Canada</strong> <strong>Post</strong> website at canadapost.ca/cpc2/addrm/hh/default-e.asp or the NPS (Level 1 – Delivery Facility). If<br />

EST is used, container labels are generated automatically. Correct labelling of containers ensures that mail is<br />

directed to the correct Delivery Facility.<br />

When using <strong>Canada</strong> <strong>Post</strong> hardsided containers, labels must be placed in the label holder before depositing at a<br />

<strong>Canada</strong> <strong>Post</strong> facility.<br />

January 16, 2012 Version 1.0 Page 10<br />

Farms<br />

Fermes<br />

Delivery<br />

Start Date<br />

Premier jour<br />

Year Année Month Mois Day Jour<br />

Businesses<br />

Commerces<br />

Date


3.4.1 LABEL INFORMATION REQUIREMENTS<br />

Mail Preparation and Presortation Guide – <strong>Unaddressed</strong> <strong>Admail</strong><br />

Container labels must be bilingual and include the service name (<strong>Unaddressed</strong> <strong>Admail</strong>). The label serves to<br />

identify the Delivery Facility; the mailing; and the service requirements. The following information is required:<br />

Mailed by: Indicate the name and mailing address of the company preparing the mailing for deposit with<br />

<strong>Canada</strong> <strong>Post</strong>.<br />

Mailed on behalf of: The name and mailing address of the company that owns the mail piece.<br />

Delivery Facility: The name of the <strong>Canada</strong> <strong>Post</strong> Delivery Facility as defined in the <strong>Canada</strong> <strong>Post</strong> Householder<br />

counts information available on CD-ROM or on the <strong>Canada</strong> <strong>Post</strong> website at canadapost.ca/cpc2/addrm/hh/<br />

default-e.asp, or the NPS Level 1.<br />

Number of Containers: Indicate the number of containers going to the same Delivery Facility in the format<br />

provided (e.g., 2 of 3 means that the container is the second of three containers for the Delivery Facility).<br />

Delivery Start Date: Indicate the date that delivery is to begin.<br />

3.4.2 PRODUCING LABELS<br />

Depending on the Customer’s preference, there are three (3) options for producing labels. They can be:<br />

generated automatically when using the EST “Fully Featured” version of EST or the Precision Targeter<br />

application<br />

prepared manually using <strong>Canada</strong> <strong>Post</strong> supplied labels or<br />

created using <strong>Canada</strong> <strong>Post</strong> supplied blank labels.<br />

To order labels, contact the <strong>Canada</strong> <strong>Post</strong> Customer Relationship Network (1.888.550.6333 or 1.800.260.7678)<br />

and use the label form number to order labels. The label form numbers are listed in Table 5.<br />

Table 5: <strong>Unaddressed</strong> <strong>Admail</strong>, Form Numbers for Labels<br />

DESCRIPTION FORM NUMBER ORDERING INFORMATION<br />

Peel-Off Label (supplied by<br />

<strong>Canada</strong> <strong>Post</strong>)<br />

Continuous Self-adhesive<br />

Label<br />

Self-adhesive labels can be affixed to Customer-supplied containers such as boxes.<br />

NOTE: Large-volume mailers may choose between producing labels individually or in continuous strips (1 up,<br />

2 up, etc.) as best suited to the intended overprinting process.<br />

3.4.3 SPECIAL INSTRUCTIONS FOR PRODUCING LABELS<br />

Labels must fit (or be folded to fit) into label holders and be easily extracted from the label holders. For Customersupplied<br />

containers, place labels in the same location on each container: on the top or the side of the container.<br />

3.4.4 CUSTOMER-GENERATED LABEL<br />

#33-086-523 (99-12) LVM/GEC (white stock with routing<br />

detail printed in black ink); #33-086-691and #33-086-723<br />

LVM/GEC (white stock with routing detail printed in black<br />

ink)<br />

#34-099-120 (00-07) LVM/GEC (white stock with black ink)<br />

Order from the <strong>Canada</strong> <strong>Post</strong><br />

Customer Relationship Network<br />

1.888.550.6333<br />

1.800.260.7678 or online at<br />

canadapost.ca/obc<br />

If using the <strong>Unaddressed</strong> <strong>Admail</strong> Peel Off Label (#33-086-523 [as shown in Figure 8], #33-086-691[as shown in<br />

Figure 10]) or #33-086-723 [as shown in Figure 10]), simply detach the tractor feed and insert the label into the<br />

label holder without removing the adhesive label from the protective backing (as shown in Figure 8).<br />

January 16, 2012 Version 1.0 Page 11


Figure 8: Label #33-086-523<br />

Mail Preparation and Presortation Guide – <strong>Unaddressed</strong> <strong>Admail</strong><br />

Self-adhesive labels such as label #33-086-691 (Figure 9) and #33-086-723 (Figure 10) can be affixed to<br />

Customer-supplied containers such as boxes.<br />

Figure 9: Label #33-086-691<br />

Figure 10: Label #33-086-723<br />

C8000001292<br />

Tractor Feed<br />

When using the <strong>Unaddressed</strong> <strong>Admail</strong><br />

adhesive label (# 33-086-523), simply<br />

detach the tractor feed and insert the label<br />

into the label holder.<br />

Do not remove adhesive label from the<br />

protective backing.<br />

0000000<br />

0000000 ABC COMPANY LTD<br />

123 MAIN ST<br />

HOMETOWN NF A1A 9Z9<br />

ABC COMPANY LTD<br />

January 16, 2012 Version 1.0 Page 12


3.4.5 LABELLING HARDSIDED CONTAINERS<br />

Mail Preparation and Presortation Guide – <strong>Unaddressed</strong> <strong>Admail</strong><br />

The <strong>Unaddressed</strong> <strong>Admail</strong> label must be completed (Form #33-086-523, #33-086-691 or #33-086-723) and<br />

placed in the label holder for each container.<br />

3.4.6 LABELLING CUSTOMER-SUPPLIED CONTAINERS<br />

The <strong>Unaddressed</strong> <strong>Admail</strong> adhesive label must be completed (Form #33-086-523, #33-086-691 or #33-086-723)<br />

and affixed to each container or Flexipack pouch. Place the label on the top or the side and in the same location<br />

of each container. For Flexipack pouches, affix the labels on the designated labelling area on each pouch.<br />

3.5 Make Up and Label Monotainers and Pallets (Step 5)<br />

Use of monotainers or pallets is optional for <strong>Unaddressed</strong> <strong>Admail</strong>, but <strong>Canada</strong> <strong>Post</strong> encourages the consolidation<br />

of Customer-supplied containers (including boxes), Flexipack pouches, or <strong>Canada</strong> <strong>Post</strong> supplied hardsided<br />

containers by using monotainers or pallets. (Monotainers are preferable for consolidating Flexipack pouches).<br />

When pallets are used to consolidate Flexipack pouches, Gaylord-type packaging must be used to stabilize the<br />

pallets.<br />

A monotainer (as shown in Figure 11) is a large, collapsible, steel-frame container provided by <strong>Canada</strong> <strong>Post</strong>.<br />

During peak periods, such as Christmas, the number of monotainers requested may not be available.<br />

Monotainers and pallets maintain the integrity of the mail items that are placed on one (1) Order (Statement of<br />

Mailing) or intended for the same destination (e.g., all mail items for Vancouver arrive on one (1) pallet). This<br />

reduces the amount of handling and helps ensure a complete mailing arrives at its destination at the same time.<br />

A pallet (also referred to as a skid) is a wooden platform used for the conveyance of Customer-supplied or<br />

<strong>Canada</strong> <strong>Post</strong> supplied hardsided containers.<br />

Mailers may use <strong>Canada</strong> <strong>Post</strong> reusable plastic pallets as a shipping unit for the following services (based on<br />

availability):<br />

brick-piled <strong>Unaddressed</strong> <strong>Admail</strong> (refer to the Brick-piling Mail Preparation and Presortation Guide at<br />

canadapost.ca/mailpreparation)<br />

containerized <strong>Unaddressed</strong> <strong>Admail</strong><br />

Reusable plastic pallets meet all of the above requirements and are available free of charge with a minimum order<br />

of 40 pallets. Reusable plastic pallets have economic, environmental and handling advantages over wooden<br />

pallets.<br />

NOTE 1: Customers may access <strong>Canada</strong> <strong>Post</strong> equipment, when available, by contacting the National Equipment<br />

Container Facility (NECF) Order Desk by phone at 905.565.0480, by fax at 905.564.6830, by email at<br />

necf@canadapost.ca or through a Regional Equipment Coordinator. <strong>Canada</strong> <strong>Post</strong> equipment may only<br />

be used for mailings of <strong>Canada</strong> <strong>Post</strong> products, services or shipments. The equipment remains the<br />

exclusive property of <strong>Canada</strong> <strong>Post</strong> and is not permitted for personal use. The Customer is responsible to<br />

ensure the equipment remains in good condition, reasonable wear and tear excepted.<br />

2: To order reusable plastic pallets, Customers must have an active <strong>Canada</strong> <strong>Post</strong> Agreement (for any<br />

service).<br />

Figure 11:<br />

Monotainer Wooden Block Pallet <strong>Canada</strong> <strong>Post</strong> Reusable Plastic Pallet<br />

January 16, 2012 Version 1.0 Page 13


Mail Preparation and Presortation Guide – <strong>Unaddressed</strong> <strong>Admail</strong><br />

Containers may be consolidated into monotainers or on pallets.<br />

NOTE: If mailing heavier items, the weight of the load determines what is a complete pallet or monotainer: the<br />

items, container and shipping unit combined cannot weigh more than 900 kg.<br />

Table 6: Monotainer and Pallet Specifications<br />

SPECIFICATION PALLET MONOTAINER<br />

Length 1.22 m<br />

(48”)<br />

Width 1.02 m<br />

(40”)<br />

Load requirements (including mail and shipping unit)<br />

Maximum height and weight height: 1.5 m (59”) including the height of the pallet -<br />

base and cap<br />

weight: 900 kg (<strong>Canada</strong> <strong>Post</strong> reusable plastic pallet<br />

weighs 9 kg)<br />

Minimum height and weight mail must be at least 500 mm (excluding height of the<br />

pallet) for 18 lettertainers or 12 flats tubs for mail<br />

destined within the province of deposit and 75% of<br />

the height (27 lettertainers or 18 flats tubs) for mail<br />

destined outside the province of deposit<br />

� for brick-piled mailings, refer to the Brick-piling<br />

Mail Preparation and Presortation Guide at<br />

canadapost.ca/mailpreparation<br />

Other requirements pallets are securely fastened and structurally sound<br />

stretch-wrapping required three (3) times around the<br />

pallet as well as the pallet load<br />

if using wooden pallets, it is recommended that the<br />

block design be used (see diagram in Figure 11)<br />

pallets must not have critical defects, i.e. exposed<br />

nails, significant splits, missing wood, decay and<br />

damaged/ jagged members<br />

top surface of the pallet must be flat and stable to<br />

enable the mail to be safely loaded/unloaded without<br />

tipping or sliding<br />

pallets must withstand temperatures of -40°C to 40°C<br />

and severe weather conditions such as rain, snow, ice<br />

and humidity<br />

should allow four-way entry by a <strong>Canada</strong> <strong>Post</strong> forklift<br />

and two-way entry by a <strong>Canada</strong> <strong>Post</strong> hand jack (to<br />

handle pallet with no bottom deck board obstruction)<br />

openings for forks shall be: a min. of 102 mm (4”)<br />

high on opposite sides of the pallet that do not have<br />

bottom deck boards; and a minimum of 89 mm (3.5”)<br />

for opposite sides that have bottom deck boards<br />

metal strapping is not permitted<br />

pallets shall conform to:<br />

� ASTM - D1185 - Standard Test Methods for Pallets<br />

and related Structures Employed in Materials<br />

Handling and Shipping<br />

� ISO-8611 - Pallets for Materials Handling - Flat<br />

Pallets- Part 3: Maximum working Loads<br />

� Uniform Standard for Wood Pallets by National<br />

Wooden Pallet & Container Association (U.S.A.).<br />

1.322 m<br />

(52”)<br />

1.067 m<br />

(42”)<br />

height: 1.115 m (43.8”)<br />

Contents may be stacked up to<br />

25 mm below the top of the<br />

monotainer.<br />

weight 900 kg (monotainer<br />

weighs 97 kg)<br />

mail must fill at least 50% of<br />

the height of the monotainer<br />

(18 lettertainers or 12 flats<br />

tubs) for mail destined within<br />

the province of deposit and<br />

75% of the height (27<br />

lettertainers or 18 flats tubs) for<br />

mail destined outside the<br />

province of deposit<br />

January 16, 2012 Version 1.0 Page 14


3.5.1 USING THE NPS TO MAKE UP MONOTAINERS AND PALLETS<br />

Mail Preparation and Presortation Guide – <strong>Unaddressed</strong> <strong>Admail</strong><br />

SPECIFICATION PALLET MONOTAINER<br />

Critical dimensions of <strong>Canada</strong><br />

<strong>Post</strong> Corporation MHE equipment<br />

used for handling pallets<br />

If consolidation of Customer-supplied containers, <strong>Canada</strong> <strong>Post</strong> supplied hardsided containers or Flexipack<br />

pouches using pallets or monotainers is chosen, the following illustrations show how to use the NPS for container<br />

consolidation.<br />

Containers may be consolidated into monotainers or onto pallets for all four levels of the NPS (as shown in<br />

Figure 12). Flexipack pouches may be consolidated into monotainers or onto pallets for level 1 of the NPS as<br />

shown in Table 7.<br />

NOTE: Customers may deposit mailings that include a portion for local delivery and the remaining portion<br />

requiring transportation; however they must be prepared in separate container(s), monotainer(s), or<br />

pallet(s), when applicable.<br />

Table 7: Acceptable consolidation levels for Flexipack pouches<br />

An entire <strong>Unaddressed</strong><br />

<strong>Admail</strong> mailing destined<br />

to an urban or rural area<br />

(Level 1 NPS) - including<br />

transportation and direct<br />

deposits.<br />

distance across forks: max. 686 mm (27”)<br />

distance between forks: min. 204 mm (8”)<br />

height of the lowered fork: max. 89 mm (3.5”)<br />

DIRECT DEPOSIT<br />

(TRANSPORTATION<br />

NOT REQUIRED)<br />

LEVEL 1<br />

DELIVERY<br />

FACILITY<br />

(NPS)<br />

LEVEL 2<br />

URBAN<br />

(NPS)<br />

* Acceptable when only one (1) Flexipack pouch is destined to each delivery installation.<br />

LEVEL 3 DCF<br />

(NPS)<br />

LEVEL 4 FCP<br />

(NPS)<br />

Yes Yes No No No<br />

Yes Yes Yes* No No<br />

Yes Yes Yes* No No<br />

Nesting of Hardsided Containers without Lids<br />

Customers preparing mailings in hardsided containers for a direct Urban Delivery Facility or a Rural Delivery<br />

Facility (both Level 1) monotainer may nest hardsided containers without lids. It is recommended that full<br />

monotainers be covered with cardboard to protect the load. When using pallets (<strong>Canada</strong> <strong>Post</strong> reusable plastic<br />

pallets or wooden pallets), lids must be used and nesting of hardsided containers is not acceptable.<br />

January 16, 2012 Version 1.0 Page 15


Figure 12: NPS Levels<br />

LEVEL 1<br />

URBAN<br />

DELIVERY<br />

FACILITY/<br />

RURAL<br />

DELIVERY<br />

FACILITY<br />

LEVEL 2<br />

CITY<br />

LEVEL 3<br />

DCF<br />

LEVEL 4<br />

FCP<br />

Mail Preparation and Presortation Guide – <strong>Unaddressed</strong> <strong>Admail</strong><br />

Customers that have sufficient hardsided containers or Customer-supplied containers to fill a monotainer or<br />

pallet can make an Urban Delivery Facility or a Rural Delivery Facility (both Level 1) monotainer or pallet.<br />

Customers can also consolidate direct Urban or rural delivery facility containers using the National Presortation<br />

Schematic (NPS) to levels 1-4. Mailings may also be containerized using the NEW <strong>Unaddressed</strong> <strong>Admail</strong> Flexipack<br />

pouches, when they are deposited directly at a Delivery Installation and do not require transportation or when<br />

consolidated at the Delivery Facility Level 1 (NPS) and inducted at a RVU or a Retail Outlet. Figure 13 shows the<br />

label that would be produced when there are enough containers to fill a monotainer or pallet for K1P, K1R and<br />

K2P (see section 3.5.2 Labelling Monotainers and Pallets for more information).<br />

Figure 13: Sample Illustration of the NPS<br />

FSA<br />

K2S<br />

K0A<br />

K1P<br />

K1R<br />

K2P<br />

K1L<br />

K1M<br />

K1N<br />

LEVEL 1<br />

DELIVERY FACILITY<br />

K2S 1A0<br />

STITTSVILLE ON<br />

K1G 2C0<br />

OTTAWA ON<br />

LCD CENTRETOWN<br />

K1L 5A0<br />

OTTAWA ON<br />

STN VANIER<br />

UNADDRESSED ADMAIL<br />

K1G 2C0<br />

OTTAWA ON<br />

LCD CENTRETOWN<br />

LEVEL 2<br />

CITY<br />

CONSOLIDATION<br />

K1G 0A0<br />

OTTAWA ON<br />

LEVEL 3<br />

DISTRIBUTION<br />

CENTRE<br />

FACILITY<br />

(DCF)<br />

K0A 9Z0<br />

OTTAWA ON<br />

DCF<br />

NPS Routing<br />

Information<br />

LEVEL 4<br />

FORWARD<br />

CONSOLIDATION<br />

POINT<br />

(FCP)<br />

K0A 9Z0<br />

OTTAWA ON<br />

FWD<br />

January 16, 2012 Version 1.0 Page 16


Mail Preparation and Presortation Guide – <strong>Unaddressed</strong> <strong>Admail</strong><br />

If there are not enough containers to make an Urban Delivery Facility or a Rural Delivery Facility (both NPS Level 1)<br />

monotainer or pallet, the next option is to consolidate containers for more than one Urban Delivery Facility (as<br />

indicated by brackets of inclusion on the NPS) to make a City Consolidation (Level 2) monotainer or pallet. For<br />

example, consolidate containers for K1P, K1R and K2P with containers for K1L, K1M and K1N (as shown in<br />

Figure 14).<br />

Figure 14:<br />

FSA<br />

K2S<br />

K0A<br />

K1P<br />

K1R<br />

K2P<br />

K1L<br />

K1M<br />

K1N<br />

LEVEL 1<br />

DELIVERY FACILITY<br />

K2S 1A0<br />

STITTSVILLE ON<br />

K1G 2C0<br />

OTTAWA ON<br />

LCD CENTRETOWN<br />

K1L 5A0<br />

OTTAWA ON<br />

STN VANIER<br />

UNADDRESSED ADMAIL<br />

K1G 0A0<br />

OTTAWA ON<br />

LEVEL 2<br />

CITY<br />

CONSOLIDATION<br />

K1G 0A0<br />

OTTAWA ON<br />

LEVEL 3<br />

DISTRIBUTION<br />

CENTRE<br />

FACILITY<br />

(DCF)<br />

K0A 9Z0<br />

OTTAWA ON<br />

DCF<br />

NPS Routing<br />

Information<br />

LEVEL 4<br />

FORWARD<br />

CONSOLIDATION<br />

POINT<br />

(FCP)<br />

K0A 9Z0<br />

OTTAWA ON<br />

FWD<br />

If there are not enough containers to meet the minimum fill requirement of a monotainer or pallet, for City<br />

Consolidation, determine whether DCF Consolidation is permitted for the next level. If it is permitted in the NPS<br />

Routing Information, consolidate containers with other Urban and/or Rural Delivery Facilities (as indicated by<br />

brackets of inclusion on the NPS), to make a DCF (Level 3) monotainer or pallet. For example, consolidate<br />

containers for K7K and K7L with those for K0H (as shown in Figure 15).<br />

Figure 15:<br />

FSA<br />

K2S<br />

K0A<br />

K7K<br />

K7L<br />

K7M<br />

K7N<br />

K7P<br />

K0H<br />

K1P<br />

K1R<br />

K2P<br />

K1L<br />

K1M<br />

K1N<br />

LEVEL 1<br />

DELIVERY FACILITY<br />

K2S 1A0<br />

STITTSVILLE ON<br />

K7L 1X0<br />

KINGSTON ON<br />

STN MAIN<br />

K7M 5E0<br />

KINGSTON ON<br />

STN A<br />

K1G 2C0<br />

OTTAWA ON<br />

LCD CENTRETOWN<br />

K1L 5A0<br />

OTTAWA ON<br />

STN VANIER<br />

UNADDRESSED ADMAIL<br />

K0H 9Z0<br />

KINGSTON ON<br />

DCF<br />

LEVEL 2<br />

CITY<br />

CONSOLIDATION<br />

K7L 1X0<br />

KINGSTON ON<br />

K1G 0A0<br />

OTTAWA ON<br />

LEVEL 3<br />

DISTRIBUTION<br />

CENTRE<br />

FACILITY<br />

(DCF)<br />

K0A 9Z0<br />

OTTAWA ON<br />

DCF<br />

K0H 9Z0<br />

KINGSTON ON<br />

DCF<br />

NPS Routing<br />

Information<br />

LEVEL 4<br />

FORWARD<br />

CONSOLIDATION<br />

POINT<br />

(FCP)<br />

K0A 9Z0<br />

OTTAWA ON<br />

FWD<br />

January 16, 2012 Version 1.0 Page 17


Mail Preparation and Presortation Guide – <strong>Unaddressed</strong> <strong>Admail</strong><br />

If DCF consolidation is not permitted or if there are not enough containers for DCF consolidation, consolidate<br />

containers with other Urban and/or Rural Delivery Facilities (as indicated by brackets of inclusion on the NPS), to<br />

make an FCP (Level 4) monotainer or pallet. For example, consolidate all of the above with containers for K2S and<br />

K0A (as shown in Figure 16).<br />

Figure 16:<br />

FSA<br />

K2S<br />

K0A<br />

K7K<br />

K7L<br />

K7M<br />

K7N<br />

K7P<br />

K0H<br />

K1P<br />

K1R<br />

K2P<br />

K1L<br />

K1M<br />

K1N<br />

LEVEL 1<br />

DELIVERY FACILITY<br />

K2S 1A0<br />

STITTSVILLE ON<br />

K7L 1X0<br />

KINGSTON ON<br />

STN MAIN<br />

K7M 5E0<br />

KINGSTON ON<br />

STN A<br />

K1G 2C0<br />

OTTAWA ON<br />

LCD CENTRETOWN<br />

K1L 5A0<br />

OTTAWA ON<br />

STN VANIER<br />

UNADDRESSED ADMAIL<br />

K0A 9Z0<br />

OTTAWA ON FWD<br />

LEVEL 2<br />

CITY<br />

CONSOLIDATION<br />

K7L 1X0<br />

KINGSTON ON<br />

K1G 0A0<br />

OTTAWA ON<br />

LEVEL 3<br />

DISTRIBUTION<br />

CENTRE<br />

FACILITY<br />

(DCF)<br />

K0A 9Z0<br />

OTTAWA ON<br />

DCF<br />

K0H 9Z0<br />

KINGSTON ON<br />

DCF<br />

NPS Routing<br />

Information<br />

LEVEL 4<br />

FORWARD<br />

CONSOLIDATION<br />

POINT<br />

(FCP)<br />

K0A 9Z0<br />

OTTAWA ON<br />

FWD<br />

3.5.2 LABELLING MONOTAINERS AND PALLETS<br />

Labelling monotainers and pallets ensures that mail is directed to the appropriate work centre within a <strong>Canada</strong><br />

<strong>Post</strong> facility. All pallets and monotainers must be labelled.<br />

Each label must measure 216 mm x 279 mm (8.5 in x 11 in), have white with black lettering and must include the<br />

following information (as shown in Figure 17):<br />

Service name (<strong>Unaddressed</strong> <strong>Admail</strong>)<br />

NPS routing information, as follows:<br />

� facility <strong>Post</strong>al Code (e.g. K0A 9Z0)<br />

� facility name (e.g., OTTAWA)<br />

� province abbreviation (e.g., ON), and<br />

� routing designation (e.g., DCF).<br />

Figure 17 shows what information should be on a label for a monotainer or pallet.<br />

January 16, 2012 Version 1.0 Page 18


Figure 17:<br />

216 mm<br />

(8.5")<br />

length<br />

UNADDRESSED ADMAIL<br />

279 mm<br />

(11")<br />

width<br />

Mail Preparation and Presortation Guide – <strong>Unaddressed</strong> <strong>Admail</strong><br />

Choose a font size large enough to use the entire label. The destination plant must be visibly larger than other<br />

information, including Customer information.<br />

Each monotainer must have at least one (1) label [two (2) are recommended] and each pallet must have two (2)<br />

labels (see Figure 18).<br />

Figure 18: Labels Attached to Monotainers and Pallets<br />

Label(s) Labels<br />

4 ADDITIONAL RESOURCES<br />

For more information on service qualifications and requirements for <strong>Canada</strong> <strong>Post</strong>’s services, please refer to:<br />

<strong>Unaddressed</strong> <strong>Admail</strong> Customer Guide<br />

For information and tools designed to assist you in preparing mailings for deposit to approved <strong>Canada</strong> <strong>Post</strong><br />

facilities, please refer to:<br />

FSA and Letter Carrier Walk Maps<br />

Data & Targeting Solutions<br />

Householder Counts for Urban and Rural Delivery<br />

Electronic Shipping Tools (EST)<br />

Container label artwork.<br />

Reserved for<br />

Customer Information<br />

K0A 9Z0<br />

OTTAWA ON DCF<br />

Service<br />

Name<br />

Facility <strong>Post</strong>al<br />

Code<br />

Facility Name<br />

Routing<br />

Designation<br />

Province<br />

Abbreviation<br />

Monotainer Stretch-wrapped Pallet<br />

January 16, 2012 Version 1.0 Page 19

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