2010 Annual Report - City of Vernon

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• Commenced Phase I of the 20 Street corridor from 43 rd to 45 th Avenue including water, sanitary, storm, road, cycle and pedestrianfacilities and traffic calming measures through the school zone• Commenced Phase I of the Polson Greenway on 29 Street between 43 and 45 Avenue replacing the water, storm, sanitary and roadand constructing cycle and pedestrian facilities• Received $92,000 in grants from ICBC from their Road Improvement Program towards the road safety improvements incorporated inthe Capital Projects• Pleasant Valley Road conceptual design options were completed and presented to the public for direction• Completed a 15 year Capital Plan with support from the Operations, Finance and Planning Divisions• Commenced Stage I of the Liquid Waste Management Plan• Revised key sections of the Subdivision and Development Servicing BylawPAGE 30CITY OF VERNON 2010 ANNUAL REPOR
PAGE 31CITY OF VERNON 2010 ANNUAL REPORFINANCIAL SERVICESOUTLOOK FOR 2011A major focus for the finance division for2011 remains the redevelopment of ourchart of accounts. This project will be amajor step forward in reporting ability, andmanagerial information retrieval. Thecurrent system is based on public reportingstandards in place since the 1970’s.PURPOSEThe Finance Division is responsible for all matters of financial administration for theCity of Vernon, specifically:• Billing and revenue collection of City services and revenue sources• Payment for goods and services• Cemetery administration• Safekeeping of securities• Investments of reserved funds• Purchasing• Risk management claims administration• Grant funding• Financial planning and reporting• Debt administrationDevelopment work on our Annual Reportand Financial Plan documents will continuethrough 2011, with the benefits of the newchart of accounts commencing in 2012.• Implementation of a new electronic billingreview system to ensure consistent utilitybillings.• A review of our sanitary sewer ratestructure for 2012 implementation.HIGHLIGHTS OF 2010The effects of general declines in economic conditions in the region continued to be felt by the City in terms of low interest ratesthroughout the year and reduced service fee revenue. Partially offsetting the prevailing economic conditions was continuedgrowth in taxation from non market changes such as new construction.• A reorganization of duties, of revenue staff and accounts payable unionized staff, to obtain increased efficiency was completed..• The Finance Division continued to build on the efficiency, and detail, gained in making the transition to electronic budgeting software.Further gains in efficiency and reporting will be linked to the launch of a new chart of accounts.• 2010 saw the launch of an online customer portal, MY City, which allows customers to perform detailed inquiries on property tax,utility, and business license accounts through a secured sign-on. This is an expansion of our online services which previously allowedpayment of parking tickets, business licenses and lawyer tax searches.• 2010 built on the implementation of an electronic purchase order system in 2009, allowing for better control, and reportingfunctionality, by launching document scanning late in 2010. Document scanning will be fully operational under an accounting systemupgrade, planned for second quarter 2011, and replaces a paper based purchase order system.• The redevelopment of our chart of accounts planned for late 2010 was not possible due to external factors. Further developmentwork and refinement continues, on the new chart of accounts, with a revised launch targeted for the 2012 fiscal year.• The budget process for the financial plan continues its journey of refinement to attain the right balance of information for informeddecision making. Public participation was once again a central focus of the process with public input called for at each budget session.• The Finance division has received the Canadian Award for Financial Reporting for our 2009 Annual Report. We are very pleased withthis award and the reflection this award holds for our annual reports. Every effort has been made to ensure that the quality of ourannual reports continues to uphold the principles of the program and our goal of increasing the quality of public disclosuredocuments.
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Page 11 and 12: RELATIONSHIP WITH LOCAL AND REGIONA
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Page 16 and 17: STRATEGIC VISION GOALSImproved cycl
Page 18 and 19: 2010 OBJECTIVES AND OUTCOMESSTRATEG
Page 20 and 21: COMMITTEES, BOARDS AND COMMISSIONS
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Page 27 and 28: PLANNING AND BUILDING SERVICESThe n
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Page 35 and 36: 2010 PERMISSIVE TAX EXEMPTIONS CONT
Page 49 and 50: FINANCIAL SECTIONOur City, Everyone
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Our City, Everyone’s FutureCity H
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2010 Annual Report - City of Vernon

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