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EagleRacing Simulation - INSEAD CALT

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<strong>EagleRacing</strong> <strong>Simulation</strong>Albert A. ANGEHRN, <strong>INSEAD</strong>, 2010


Albert A. ANGEHRN, <strong>INSEAD</strong>, 2010


<strong>EagleRacing</strong> <strong>Simulation</strong>addressing CriticalGlobal Teams CompetencesGlobal Collaboration & Decision MakingChallenges in diverse & distributed TeamsDecision Traps, Process Guidelines, CollaborationTechnology/Media & Leadership in Virtual TeamsAlbert A. ANGEHRN, <strong>INSEAD</strong>, 2010


Albert A. ANGEHRN, <strong>INSEAD</strong>, 2010


Albert A. ANGEHRN, <strong>INSEAD</strong>, 2010


<strong>EagleRacing</strong> CastGerard TheronCEO, <strong>EagleRacing</strong>Sir Ralph WinfieldCEOSofia Theron,Girl friend of driver &daughter of CEOGianluca Paranelli,Commercial DirectorBenjamin Owen,Marketing ManagerAnders Ekman,Chief EngineerWalther Schmidt,Marketing Director,Joep van de Haar,Sponsor DirectorJennifer Goldbaum,Business Development DirectorJosé Jalapento,Engine EngineerEric Smith,Walthers PABauer’s VIP clieAlbert A. ANGEHRN, <strong>INSEAD</strong>, 2010


Key FeaturesRole-playing StoryboardCollaborationExperiencesaddressedLearningLevelsaddressedFace-to-faceIndividualsSimple EmailExchangeAdvancedCollaborationTechnologiesWeb 2.0CollaborationEnvironmentsSmall TeamsLarge GroupsVirtualCommunitiesAlbert A. ANGEHRN, <strong>INSEAD</strong>, 2010


Albert A. ANGEHRN, <strong>INSEAD</strong>, 2010


Key Learning Points Addressed• Dilemma 1: Selecting Collaboration Partners• Cultural conflicts• Ethical dilemmas• Rumors & reputation• Clash between formal and informal objectives• Exclusivity, short vs. long term considerations• Dilemma 2: Complex Group Decisions: Race or don’t race?• Emotional vs. rational preferences + external pressure• Acting on incomplete information, seeking only confirming evidence• Differentiated information (formal vs. informal data)• Clash between formal & real responsibility• Experts, and the risk of losing them• Dilemma 2b: Collaborate or Compete?• Balancing costs & benefits• Assessing risks & opportunities• Dilemma 3: Transparency or Diplomacy?• Conflicts between “open sharing” and “looking good”• Cultural conflicts revisited• Formal/informal communication process« Individual » Dimension• Afterthoughts: Collaborating in highly distributed & diverse contexts.• Virtual Teams• Advantages & limitations of modern collaboration technologies« Team »Dimension« Organization/Cultural »DimensionAlbert A. ANGEHRN, <strong>INSEAD</strong>, 2010


<strong>EagleRacing</strong> <strong>Simulation</strong>Participants ,in Teams, experience a Realisticand Challenging Scenariointensive & energizing Team ExperienceLively exchange of Experiences0pportunity to provide Insights, Guidelines, and introducespecific Virtual Teams theory & practiceClear action-oriented Take-awaysAlbert A. ANGEHRN, <strong>INSEAD</strong>, 2010


<strong>EagleRacing</strong>: Engaging Managers OnlineWhat Management Challenges does <strong>EagleRacing</strong> address?• Collaboration challenges & traps, decision making in Virtual Teams, ethical,culture-specific and value-related factors in collaboration contexts, and theopportunities and limitations of collaboration technologies.Who is <strong>EagleRacing</strong> for?• Organizations that aim at making their people/managers COLLABORATEbetter and more efficiently in spite of the challenges of operating in DIVERSEand DISTRIBUTED contexts, will find this an excellent opportunity to addressthese relevant issues in a playful, innovative, engaging and very effectiveway.Albert A. ANGEHRN, <strong>INSEAD</strong>, 2010


<strong>EagleRacing</strong> Deployment Scenarios<strong>EagleRacing</strong> can be played on-site during a Program/Event or on-line over 4-8weeks in one of 3 possible formats (“Beyond the classroom”):• Engage participants actively before a Program/Event starts on Campus - helpingthem to get to know each other better through a collaboration experiencewhich is then debriefed at the beginning of the Program/Event (BEFORE).• Engage participants actively during a Module Break (DURING).• Engage participants actively after the end of a Program/Event – giving them acontext (and “pretext”) to remain in touch afterwards, extending theirmanagement learning experience as well as their networking and collaborationpatterns (AFTER).On-line teaching process• All teaching material (videos, additional data) available on the web.• Weekly (or bi-weekly) episodes develop over time as a function of previous decisions.• Teams must reach agreement via online exchanges, which are then debriefed..• Ideally Face-to-face debriefing/reflection session after the game (½ - 1 day).Albert A. ANGEHRN, <strong>INSEAD</strong>, 2010


“Having seen this from the standpoint of a Programme Director, I would say that this was seen by theparticipants as very innovative and engaging. We sprung this on them at the last minute without anywarning, but they became immediately engaged once they saw the “story” being developed in thevideo. Having seen many of the email exchanges, I can tell you that they were passionate about theirpositions and about the effect of the group decisions on the over development of the story… the valueaddfrom this is high, especially in terms of innovation and “new” technologies for communication,team building and on-line communities: all hot topics for this group. I highly recommend it.”- <strong>INSEAD</strong> Programme DirectorMore information at:http://www.insead.edu/facultyresearch/faculty/personal/aangehrn/learning_innovation/eagleracing.cfmAlbert A. ANGEHRN, <strong>INSEAD</strong>, 2010


<strong>EagleRacing</strong> <strong>Simulation</strong>• Video explaining <strong>EagleRacing</strong> <strong>Simulation</strong>:http://www.youtube.com/watch?v=yq2GfZu1pyE• Example of Introduction Video sent to Participants:http://www.youtube.com/watch?v=XVS43pGYK1U• Overview Page with links to info and papers related to <strong>EagleRacing</strong>http://www.insead.edu/facultyresearch/faculty/personal/aangehrn/learning_innovation/eagleracing.cfm• Recent brief CNN article Tackling business problems with online games on the subject• Article describing the <strong>EagleRacing</strong> <strong>Simulation</strong> and some deployment experiences (e.g. at <strong>INSEAD</strong> and atthe National Defense University):http://www.calt.insead.edu/eis/<strong>EagleRacing</strong>/<strong>EagleRacing</strong>WPforInnovateJournal.pdf (published in"<strong>EagleRacing</strong>: Addressing Corporate Collaboration Challenges Through an Online <strong>Simulation</strong> Game" (withKatrina Maxwell), Innovate, Journal of Online Education, vol. 5, Issue 6, Aug/Sept 2009)Prof. Dr. Albert A. ANGEHRN, <strong>INSEAD</strong> – albert.angehrn@insead.eduhttp://www.insead.edu/facultyresearch/faculty/personal/aangehrnAlbert A. ANGEHRN, <strong>INSEAD</strong>, 2010

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