ALEXANDER FORBES FINANCIAL SERVICES HOLDING (PTY) LTD

AVOIDING CONFLICTS OF INTEREST1. OBJECTIVESEmployees have a duty to act in the best interest of the client or AFFSH, that’s whyemployees and representatives are not allowed to do anything that could be a conflict ofinterest.The primary objectives of this policy are:• To give employees guidance on how to behave in accordance with the Group values.• To promote transparency and avoid - or where avoidance is impossible, mitigate -business-related conflicts of interest.• To ensure fairness in the interests of clients, employees and AFFSH.• To document the process for the disclosure, approval and review of activities whichmay amount to actual, potential or perceived conflicts of interest.• To provide a mechanism for the objective review of personal outside interests.2. SCOPEThe requirements outlined in this policy apply to all employees and representatives ofAFFSH. This policy regulates processes and procedures in accordance with existing legalduties that an employee owes an employer and should therefore not be construed orapplied in a manner contrary to such duties and obligations, nor is it designed to replacesuch duties and obligations.3. ROLES AND RESPONSIBILITIESBoard of directorsThe board of directors is ultimately responsible for the conflict of interest management(“COIM”) policy.Executive committee (“EXCO”)The EXCO is the most senior decision making forum under the board of directors. It isresponsible for:• Drafting and implementation of this COIM policy and for submitting it to the board ofdirectors consideration and approval.• Ensuring that all employees, representatives and where appropriate, associates, aremade aware of the contents of the COIM policy including training or education in thisregard.• Ensuring that the COIM Policy is published in appropriate media and that it’s easilyaccessible for public inspection at all reasonable times.Key individuals (“KIs”)In terms of the FAIS Act, the KIs are responsible for managing or overseeing the activitiesof the AFFSH FSPs as they offer financial services. In terms of this COIM policy, the KIsare responsible for implementing it and training staff, especially as it relates to the FAISAct.Compliance officersCompliance officers are responsible for:• Submitting annual compliance reports submitted to the Registrar of Financial ServicesProviders under the FAIS Act. These reports must deal with the monitoring of,compliance with and accessibility of the COIM policy.Version 1 2012Version 1