AusAID Suva Hub Manager Human Resources APPLICANT ... - Fiji

AusAID Suva HubManager Human ResourcesAPPLICANT INFORMATION PACKAGEDates Advertised: 28 August and 4 September 2010The closing date for applications is Friday 10 September 2010

3Job Description and Selection DocumentationAusAID SUVA HUBHUMAN RESOURCE MANAGER(SENIOR PROGRAM MANAGER)Job Description and Selection DocumentationWe are looking for people to join our Agency. We aim to get the right person intothe right role. For more information, please visit our website www.ausaid.gov.auAbout AusAIDAusAID (Australian Agency for International Development) advises the Governmenton international development policy and manages Australia’s overseas aid program.The core principles of Australia's aid program are:• accelerating progress towards the Millennium Development Goals;• a recognition that while economic growth is the most powerful long-termsolution to poverty, economic growth will not, by itself, deliver fair and stablesocieties;• a strong emphasis on the Asia-Pacific, while also increasing our efforts inAfrica and South Asia;• an emphasis on the power of education to promote development; and• a commitment to continue to improve effectiveness.These principles will guide the aid program in delivering sustainable developmentgains.AusAID’s PeoplePeople who work in AusAID implement government policy and formulate strategiesaimed at assisting countries achieve their Millennium Development Goals. Byworking in partnership with Australian and foreign government officials, internationalbodies, the private sector, community organisations and civil society, people inAusAID may help to improve the quality of people’s lives in developing countriesnow and for generations to come.

About Suva Post4Suva is one of six posts in the region. The Development Cooperation Section hasbeen established as a regional/multi-country hub and has assumed greaterresponsibility in managing the significantly expanded operations of Australia’s aidprogram. Australia’s aid program is currently scaling-up and the focus is ondelivering more effective aid – particularly working through program basedapproaches, using partner government systems and delivering with and throughother donors.The Suva office directly manages Pacific regional programs and bilateral aidprograms to Fiji, Kiribati, Tonga and Tuvalu, with senior-level oversight of bilateralaid programs to Samoa and Vanuatu.The Suva office also provides corporate support to Pacific posts including finance,human resources and communications. Suva post currently has eight Australianbased (A-Based) staff and 27 locally-engaged (O-Based) staff. All staff in Suva workin a team based environment. Oversight of the Suva post’s operations isundertaken by an A-based officer at Minister–Counsellor level. This position issupported by three A-based Counsellor level positions.Job DescriptionThe Senior Program Manager - Human Resources (HR) is responsible for themanagement of human resources at Suva Hub including recruitment, remuneration,staff training, workforce planning and performance management. Additionally theposition is responsible to ensure the best practice operation of the HR functionacross the Pacific region including the provision of assistance and advice toAusAID’s Pacific posts on a range of HR matters. Key responsibilities include butare not limited to the following:1. Recruitment - Ensure the efficient and effective recruitment of staff at SuvaHub including initial local induction, orientation and employment contractmanagement. Undertake regional recruiting activities on behalf of Pacificposts as necessary.2. Strategic Planning and Reporting - Set strategic directions and defineobjectives for local HR management. Align the HR function to the businessrequirement ensuring Undertake routine structural reviews to ensure thecomposition and skills of the workforce align to AusAID’s strategies andobjectives.3. Training and Development - In consultation with the Fiji based CorporateCounsellor and Pacific Country Heads assess training and developmentneeds across the Pacific region. Undertake an annual Training NeedsAssessment and develop a Training Calendar for the region to ensuretraining is undertaken in the most efficient and effective manner. Liaise withthe Learning and Development Section in Canberra and other trainingproviders to deliver training. Evaluate training effectiveness followingtraining.4. Performance Management - Coordinate the submission of Performance andDevelopment Plans (PDP) process across Suva Hub. Monitor compliance of

5initial PDP submission, mid-cycle and end-of-cycle requirements across theregion. Provide advice and support to supervisors and staff on performancemanagement issues and underperformance issues and processes.5. HR Policy Development - Develop and maintain Post specific O-Based HRpolicies and procedures across the region. Ensure compliance of HR policiesand procedures with local labor laws across Pacific posts.6. Payroll and Leave Management – Oversight the correct operation of thepayroll and leave management function (undertaken by DFAT). Ensure leaverecords are completed and maintained correctly.7. Remuneration / Conditions of Service - Manage O-Based staffemployment contracts for Suva post and conduct remuneration reviewsacross AusAID’s Pacific Posts.8. Networking and Liaison - Develop and maintain strong workingrelationships with the AusAID Corporate Enabling Division in Canberra andother HR practitioners in regard to the development of HR policies anddevelopments. Provide advocacy of O-Based HR interests across a range ofstakeholders and at a senior level.9. Records Management – Manage O-Based contracts for Suva Post andensure the proper management of HR records including O-Based employeecontracts across the wider region. Maintain up-to-date Position Descriptionsfor O-Based staff at Suva Post.10. Work Level Standards – Ensure Position Descriptions for Pacific posts alignto AusAID’s Work Level Standards.11. Grievances - Mediate staff grievances and assist both staff and managers toensure a productive and harmonious workplace.12. Occupational Health and Safety – Ensure the correct operation of theOH&S function across Pacific posts.13. A-Based HR Issues – Assist, where necessary, with HR issues relating to A-Based staff.14. Local Area Network Administrator – Act as Local Area NetworkAdministrator for Suva Hub.REPORTING:The Human Resources Manager reports directly to the Corporate Counsellor, SuvaHub.CAPABILITIESShows judgement, intelligence and commonsense* Systematically analyses information to identify relationships between factors.* Identifies problems and assesses their significance; takes appropriate action toresolve them.* Checks and clarifies information and avoids unwarranted assumptions; drawsaccurate conclusions and presents logical arguments.

* Explores various possibilities and generates innovative alternatives.* Selects the best option from a range of potential solutions; demonstrates howrecommendations solve the key problems identified.Steers and implements change and deals with uncertainty* Constructs project plans that have clear and appropriate goals, timeframes andbudgets; anticipates change and builds contingencies into plans.* Deals positively with uncertainty and copes effectively in an environmentcharacterised by change; determines a course of action despite lack of clarity.* Shares appropriate information with staff and colleagues during times of change;helps others adapt to ensure a smooth transition.Nurtures internal and external relationships* Develops and maintains a network with others internally and externally.* Builds and sustains relationships; liaises with a range of stakeholders includingother teams, peers and colleagues across the organisation, and in otherorganisations.* Offers reciprocal assistance in achieving mutually beneficial outcomes.* Anticipates the needs of clients and provides courteous, prompt and professionalservice to them.Guides, mentors and develops people* Makes time for people despite competing priorities; provides guidance and offersfull support when required.* Encourages staff to engage in development opportunities; identifies knowledgegaps and works with them to determine appropriate development activities.* Delegates tasks effectively; provides clear direction and articulates parameters.* Congratulates people on achievements and gives timely recognition for goodperformance.* Provides clear, constructive and timely feedback (both positive and negative) in amanner that encourages learning and achieves any required resolution.6* Agrees on performance standards and conducts regular reviews; addressesunderperformance promptly, identifies causes and agrees on improvement targets.Listens, understands and adapts to audience* Adjusts presentation style on the basis of subtle non-verbal cues.

* Maximises personal communication strengths and takes into accountshortcomings.7* Focuses on gaining a clear understanding of others’ comments by listening, askingclarifying questions and reflecting back.* Understands and addresses the key concerns of the audience.* Tailors communication style and language according to the audience’s level ofknowledge, skill and experience.Eligibility/Other RequirementsThe position is required to obtain a satisfactory police check and medical check.Selection CriteriaImportant: The Selection Criteria are used to assess an applicant’s suitability for aposition. Applicants must provide a statement of claims addressing the selectioncriteria below. Statements should detail suitability to perform the duties of theposition including personal qualities, experience, skills and knowledge relative to theselection criteria.1. Detailed understanding of contemporary Human Resource Managementtheory and practice at both the operational and strategic levels includingrecruitment, leave management, workforce planning, performancemanagement, job analysis and training needs assessment.2. Substantial experience in managing people, monitoring performance,providing feedback and coaching team members to create a positive andeffective work environment.3. Demonstrated high-level writing skills including the ability to frame persuasivearguments based on sound research and analysis to develop HR policies,procedures, reports, briefs, guidelines, remuneration reviews etc.4. Proven high level interpersonal, oral and written communication skills with anemphasis on liaison, communication, negotiation and coordination.5. A commitment to and demonstrated capacity to implement the principles andpractices of Workplace Diversity, Gender equality, OH&S and EmployeeParticipation policies.6. Strong Information Technology skills and ability to undertake Local AreaNetwork Administrator duties.QualificationsTertiary qualifications in Human Resource Management and a minimum of fiveyears experience in the Human Resource Management field with relevant recentexperience as a senior HR Manager.Highly DesirableAn understanding of the issues facing contemporary Human Resource Managementin the Australian Public Sector context.NB: All AusAID employees demonstrate a commitment to the Code ofConduct and Values, as well as to workplace diversity, occupational health

8and safety and employee participation principles and have appropriate crossculturalsensitivities.HOW TO LODGE AN APPLICATIONThe closing date for applications is Friday 10 September 2010.Applications must be submitted with the following documents by the due dateor the application will not be accepted:• A covering letter.• A current resume.• A statement of experience that briefly addresses each of the Selection Criteria(including the Highly Desirable criteria). Please note it is vital that applicationsinclude this statement. If you do not provide this statement your applicationcannot be considered by the selection committee.When your application is complete:Email your application to: ausaidsuva.vacancy@dfat.gov.au