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Miscellaneous Policy (General) - Gbic.co.in

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operation. of any <strong>in</strong>sured peril. Dur<strong>in</strong>g the hear<strong>in</strong>g the <strong>co</strong>mpla<strong>in</strong>ant <strong>co</strong>ntended that impactdamage is one of the perils <strong>co</strong>vered under Sec-I of the policy and damages hav<strong>in</strong>g beencaused due to impact of <strong>co</strong>llaps<strong>in</strong>g roof. Insurer <strong>co</strong>ntended that impact damage does not<strong>in</strong>clude destruction caused to <strong>in</strong>sured property by hitt<strong>in</strong>g of debris of a <strong>co</strong>llaps<strong>in</strong>g roof. Asper lexical mean<strong>in</strong>g of the term “Impact Damage” means the damage caused by force withwhich one object hit another. In this case the debris of <strong>co</strong>llapsed roof and wateraccumulated on the roof hit the <strong>in</strong>sured properties kept <strong>in</strong> shop. The def<strong>in</strong>ition of impactdamage given <strong>in</strong> All India Fire Tariff can not be imported to the <strong>co</strong>ntract of Shop Keeper’sInsurance. Insurer is directed to pay Rs. 25,000/- with<strong>in</strong> fifteen days of <strong>co</strong>nsent given by<strong>in</strong>sured <strong>co</strong>mpla<strong>in</strong>ant.Bhubaneswar Ombudsman CentreCase No. I.O.O. / BBSR / 11 - 460Shri Sitaram PandaVs.The Oriental Insurance Co. Ltd.Award Dated 16.02.2005Insured <strong>co</strong>mpla<strong>in</strong>ant has filed this <strong>co</strong>mpla<strong>in</strong>t under Rule 12(1)(b) for partial repudiation ofhis claim by Oriental Insurance Co. Ltd. Insured <strong>co</strong>mpla<strong>in</strong>ant <strong>in</strong>sured his cloth shop underShop Keeper’s policy for sum <strong>in</strong>sured of Rs. 10,00,000/- On 8-4-2002 fire broke out due toelectrical short circuit and damaged the stocks worth Rs. 12,79,480/- as claimed by<strong>co</strong>mpla<strong>in</strong>ant. The surveyor has assessed the loss for Rs. 477095/- where as the <strong>in</strong>surer hassettled the loss forRs. 3,52,998/-. Though the <strong>co</strong>mpla<strong>in</strong>t had received the amount due to f<strong>in</strong>ancial <strong>co</strong>nstra<strong>in</strong>tsbut preferred the <strong>co</strong>mpla<strong>in</strong>t <strong>in</strong> this forum.Dur<strong>in</strong>g the Hear<strong>in</strong>g the <strong>co</strong>mpla<strong>in</strong>ant has stated that surveyor ignored the documents shownby him <strong>in</strong> order to reduce the assessment which was further reduced by the <strong>in</strong>surer andpo<strong>in</strong>ted out the lacunae <strong>in</strong> the loss assessment.In presence of surveyor, <strong>co</strong>mpla<strong>in</strong>ant and Insurer the loss has been worked for Rs.4,63,072/- On negotiation both the parties <strong>co</strong>nfirmed their satisfaction regard<strong>in</strong>gassessment. Hon’ble Ombudsman directed the Insurer to pay balance of Rs. 1,10,000/-with<strong>in</strong> 15 days of receipt of <strong>co</strong>nsent letter from the <strong>co</strong>mpla<strong>in</strong>ant.Chandigarh Ombudsman CentreCase No. GIC/63/OIC/11/05Shri Suraj BhanVs.Oriental Insurance Co. ltd.Award dated: 3.12.2004FACTS : The <strong>co</strong>mpla<strong>in</strong>ant purchased two buffalos for Rs. 16000 each on 28.10.02 byrais<strong>in</strong>g loan from PNB branch Jalbera, and were <strong>in</strong>sured from DO Ambala w.e.f. 29.11.02.One of the buffalos died <strong>in</strong> the night <strong>in</strong>terven<strong>in</strong>g between 16/17th Dec., 2002 afterswallow<strong>in</strong>g a sharp edged nail. The <strong>co</strong>mpla<strong>in</strong>ant immediately <strong>in</strong>formed the Branch Managerof the bank and pursued the matter with the <strong>in</strong>surer regard<strong>in</strong>g settlement of claim but it wasof no avail. The claim was repudiated on the ground that the buffalo had died due to a preexist<strong>in</strong>gdisease. The <strong>co</strong>mpla<strong>in</strong>ant <strong>co</strong>ntended that the buffalo was not sick at the time itwas purchased and was duly medically exam<strong>in</strong>ed.FINDINGS : M/s Royal Associates (Investigators) deputed to ascerta<strong>in</strong> the cause of deathreported that as the buffalo was sick for 20-25 days prior to its death, the buffalo may havebeen sick at the time the <strong>in</strong>surance <strong>co</strong>ver was taken. It was <strong>co</strong>ntended that the claim wasrightly repudiated under exclusion clause 7-B which reads “death or loss due to accidentor disease <strong>co</strong>ntracted prior to risk is not <strong>co</strong>vered under the policy”. It was noted that the

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