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centormailDigital Mailing SystemOperator Manual

2 centormail – Display and keyboardDisplayMulti function keys(Soft keys)Arrow keys–navigate– scroll– increase / decreasevaluesGo back to the higherwindow / menu levelCall menu for:– system settings– administration– statistics–moreStart / stop lettertransportToggle upper / lowercase lettersPrint labelsBack to the home menu(Home)Memory function:– set saved settings– save postage settingsConfirm entryAcknowledge messagesTELESET / load postageDisplay registerDelete entryNumeric keys– enter numbers– enter letters, punctuationand special characters

Contents 3About this operator manual ______________________________________71 Safety tips ____________________________________________________82 A short description of the centormail _____________________________103 The basics of centormail operation ______________________________133.1 Switching centormail on / off ______________________________133.2 Stand-by ______________________________________________143.3 Access control – MASTER / USER _________________________153.4 Setting the letter catch tray _______________________________153.5 Sealing function (centormail with sealer) _________________________163.6 The user interface ______________________________________173.6.1 Key functions __________________________________________173.6.2 Symbols in the display (selection) __________________________193.6.3 The home menu ________________________________________213.6.4 The menu _____________________________________________243.6.5 Lists _________________________________________________253.6.6 Adjustment menus ______________________________________263.6.7 Pop up windows ________________________________________273.6.8 Procedures ____________________________________________273.6.9 Presentation of operating procedures and menu sequences _____283.7 Text input _____________________________________________293.8 Zero imprint ___________________________________________304 Setting the meter imprint _______________________________________324.1 Postage value _________________________________________334.2 Endorsement __________________________________________344.3 Custom Advertisements (Advert) ___________________________354.4 SMS Text Message _____________________________________364.5 Date _________________________________________________384.6 Imprint offset __________________________________________395 Metering _____________________________________________________405.1 Setting / changing the account _____________________________405.2 Using the batch counter __________________________________425.3 Positioning letters _______________________________________435.3.1 Hand Feed Tray ________________________________________435.3.2 Feeder (optional) ________________________________________445.4 Meter a label __________________________________________465.5 Display / reset item counter _______________________________47

4centormail Operator Manual6 Postage rate calculation (centormail with static / dynamic scale) ______________ 486.1 The product selection menu ______________________________ 486.2 Setting mailing data, weighing, and metering _________________ 516.2.1 Using the static scale ___________________________________ 516.2.2 Using the dynamic scale _________________________________ 546.3 Special features with regard to postage calculation ____________ 586.3.1 Entries in pop up windows ________________________________ 586.3.2 Nonmachinable surcharge _______________________________ 586.3.3 Dimensional weight _____________________________________ 587 Special imprints and functions __________________________________ 637.1 Postage correction _____________________________________ 637.2 Redate _______________________________________________ 647.3 Reply Mail metering _____________________________________ 667.4 Stamping incoming mail _________________________________ 677.5 Seal letters only (centormail with sealer) ________________________ 687.6 Only feed letters _______________________________________ 707.7 Printing advert only _____________________________________ 718 Memory keys ________________________________________________ 738.1 Using memory keys (MEM) _______________________________ 738.2 Display and print memory key settings ______________________ 748.3 Storing settings for use with a memory key ___________________ 758.4 Rename memory key ___________________________________ 768.5 Delete memory key _____________________________________ 779 Using an external postage scale ________________________________ 789.1 Connecting an external postage scale to the centormailpostage meter _________________________________________ 789.2 Operating centormail with an external postage scale ___________ 7910 Display and print registers _____________________________________ 8011 Loading postage – TELESET ___________________________________ 8112 Account administration ________________________________________ 8312.1 Creating a new account __________________________________ 8312.2 Create / block USER card ________________________________ 8512.3 Display / print account statistics ___________________________ 8612.4 Edit / delete / reset account to zero _________________________ 8612.5 Clear down to zero all accounts ___________________________ 8712.6 Delete all accounts _____________________________________ 87

Contents 513 Imprint management __________________________________________8813.1 Load data from card _____________________________________8813.2 View / print / rename / delete advert ________________________8913.3 Entering new text messages ______________________________9013.4 View / print / edit / delete text messages _____________________9113.5 View / delete endorsements _______________________________9213.6 View / print endorsement statistics _________________________9214 Advanced settings & system information _________________________9314.1 Display / print / send system information _____________________9314.2 Setting the label type ____________________________________9414.3 Setting the display contrast _______________________________9514.4 Setting the tone signaling _________________________________9614.5 Setting the meter type ___________________________________9714.6 Changing the user interface language _______________________9814.7 Clock ________________________________________________9914.7.1 Time correction ________________________________________9914.7.2 Daylight Savings Time / Summer time changeover ____________10014.7.3 Setting the time zone ___________________________________10214.8 Modem – changing the dialing parameters __________________10314.9 Changing phone numbers _______________________________10514.10 Determining access control ______________________________10714.11 Customizing the home menu _____________________________10814.12 Setting Low Postage Warning ____________________________10914.13 Setting High Postage Warning ____________________________11014.14 Setting the letter transport run time (centormail without feeder) _______11114.15 Extend number of available accounts ______________________11214.16 Print system __________________________________________11314.16.1 Display current state / filling level __________________________11314.16.2 Adjusting the print head lowered duration ___________________11314.17 Rate tables (centormail with static / dynamic scale) __________________11414.17.1 Updating the rate table __________________________________11414.17.2 Deleting rate table _____________________________________11514.17.3 Switching automatic endorsement imprint on/off ______________11514.17.4 Changing local ZIP code for postage rate calculation __________11714.18 Zeroing static scale (centormail with static scale) __________________11814.19 Set gravitation (centormail with static / dynamic scale) _______________11814.20 Dynamic scale – changing the weighing mode(centormail with dynamic scale) ________________________________11914.21 Adjusting moistening (centormail with sealer) ____________________12014.22 Re-authorization _______________________________________121

6centormail Operator Manual15 Maintenance and care ________________________________________ 12215.1 Cleaning the centormail mailing system ____________________ 12215.2 Changing the ink cartridges (centormail 120) ___________________ 12315.3 Changing the print heads (centormail 140) ____________________ 12915.4 Changing the ink tank (centormail 140) _______________________ 13615.5 Adjusting the ink cartridges (centormail 120) /print heads (centormail 140) ________________________________ 13915.6 Cleaning the print system _______________________________ 14015.7 Replacing the ink fleece ________________________________ 14315.8 Filling with sealing liquid (centormail with sealer) _________________ 14515.9 Clean / replace the sponge (centormail with sealer) _______________ 14715.10 Replacing the battery __________________________________ 14916 Troubleshooting _____________________________________________ 15116.1 Error messages _______________________________________ 15116.2 Fixing a letter jam in the feeder ___________________________ 15816.3 Fixing a letter jam in the sealer ___________________________ 15916.4 Safety cap has been released – letter transport stops _________ 161AppendixAccess rights for selected functions _______________________________ 163Menu (overview) ______________________________________________ 165Country codes _______________________________________________ 166Moving the centormail mailing system to another location ______________ 170Glossary ____________________________________________________ 189Technical Data _______________________________________________ 191Index ______________________________________________________ 198centormail mailing system (overview) _____________________________ 206Service _____________________________________________________ 211

About this operator manual 7About this operator manualPlease read this operator manual before using the centormailmailing system. Please keep this manual near the system forquick reference.This manual covers all configurations and equipment options ofthe centormail mailing system. Functions that are only availablefor particular system configurations are marked by an additionalnote, e.g. (centormail with static scale).In this operator manual, ‘centormail’ stands for postage meterscentormail 120 and centormail 140.Quick Reference GuideA separate quick reference guide provides an overview of theoperating menu and on metering with the centormail.The following keywords and signs identify the safety tips in thisoperator manual:Warning! indicates a potential hazard that may result in injury.Warning! indicates a potential hazard that may result in injuryto the hands. This sign is also used to identify hazardous areasof the mailing system.Caution! indicates a potential hazard that may result in damageto the mailing system or impair the metering process.MENU“Select entry”The following symbols and text features are used in this operatormanual:• Bullets precede instructions.– Dashes precede list items.Menu names and options from the operating menu are writtenin small capitals.Messages are highlighted by quotation marks.A tip offers advice or additional suggestions for improving theoperation.Chapter “The basics of centormail operation” on page 28explains how operating and menu sequences are described.

8centormail Operator Manual1 Safety tipscentormail is a digital mailing system with ink-jet print technology for metering mail.centormail complies with the pertinent safety regulations for office information equipment.Please observe the following tips for your own safety:• Installation and commissioning of the centormail mailing system have to be doneby qualified personnel authorized by FP Mailing Solutions.• Operate the centormail only on grounded power sockets. Make sure your officepower supply conforms to the power requirements indicated on the serial numberplates.• Only use the supplied power and connection cables or cables that have beenapproved by FP Mailing Solutions. Make sure that cables are not damaged.• Only use the power supply unit (PSU) supplied with the sealer, or one that has beenapproved by FP Mailing Solutions. Make sure that the PSU and its cables are notdamaged.• Make sure the sockets for connecting the mailing system are close by and easilyaccessible at all times.• Do not reach into the danger areas marked with warning signs.• Keep long hair, fingers, loose clothing pieces, shawls and jewelry away from movingmachine parts.• Do not remove any parts of the housing.• Do not remove any equipment related to safety or protection. Do not make theminoperative or unable to function. In case of an error (jam or unauthorized interference),the safety cap – a small part of the housing located at the letter exit of thepostage meter – is released and the transport stops. You have to bring the safetycap back into position before you can go on using the centormail. By no meansmust you try to block or fasten the safety cap.• Never cover the ventilation slots of the housing.• Unplug the plugs prior to cleaning the centormail mailing system.

Safety tips 9• Be extremely careful when handling liquids. If you fill the sealant tank, make surenot to moisten any parts connected to the mains.If this should happen, immediately unplug the plugs. Have the centormail mailingsystem checked by FP Mailing Solutions Service before using it again.• Take special care that no foreign objects penetrate the system’s interior. If thisshould happen, have the centormail mailing system checked by FP Mailing SolutionsService before using it again.• Unplug the plugs in case of an emergency. Call the Service.• Only use ink cartridges / print heads and ink tanks by FP Mailing Solutions.Observe the information enclosed with every package.• Only use the batteries provided by FP Mailing Solutions. Observe the instructionsenclosed with the battery for correct use and disposal.• Have maintenance and repair work done only by qualified personnel authorized byFP Mailing Solutions. Otherwise, your warranty will become void. You will be liablefor any damage.• If you wish to move the centormail mailing system to another location, observe thespecific notes on moving the centormail mailing system on page 170.

10centormail Operator Manual2 A short description of the centormailcentormail is a digital mailing system with ink-jet printtechnology and vertical letter transport. You can metermail pieces of all formats that are made of ink-absorbentmaterial – ranging from a post card to letters ISO B4 witha thickness of up to 0.8" (20 mm) – as well as FP meteringlabels that can be stuck onto the mail piece.Modular designIn its basic version, the mailing system consists of thecentormail postage meter, a hand feed tray, and a lettercatch tray (envelope slide with catch brackets). Thisbasic version can easily be extended using componentsfor automatic feeding, moistening / sealing, and weighing.This modular concept allows for a flexible adaptationof the mailing system to the type and amount of yourmail.The postage meter is available as model– centormail 120 with a processing speed up to120 letters per minute– centormail 140 with a processing speed up to140 letters per minute.FeederSealerDynamic scalePostage meterPower sealerLetter catch trayLabel dispenserStatic scale

A short description of the centormail 11Menu-based operationMeteringLetters as advertising mediumTELESETProtection againstunauthorized useFlexible and up-to-dateAdditional functionsAll functions – be it setting up the meter imprint, managingaccounts and quick select memories, or changingsystem parameters – are securely and quickly accessiblevia the clearly laid out user interface in the back-litdisplay. The home menu shows all relevant informationon the metering process at a glance.To meter a letter, simply position it – the centormailmailing system will automatically transport and meterthe letter, after which it is exited to the right side – readyfor Mailing.In addition to printing postage, you can use centormailto print custom advertisements of your choice; as well asuser programmable SMS text messages to provide upto-the-minuteinformation on every mail piece you send.Load postage into the centormail using the TELESETprocess via the built-in modem – fast, easy and, if needbe, 24 hours a day.Access cards in smart card format protect the centormailagainst unauthorized use and allow individualaccess rights to be assigned (MASTER / USER).New adverts, endorsements or new USPS pricing – simplyupdate your centormail via chip card.The centormail mailing system offers a range of convenientadditional functions. Among these are:– Memory function for frequently used USPSproducts.– Account function for separate registration and billingof postage costs.– Redate and postage correction for correcting wrongmeter imprints.– Reply mail metering.– Print date and time on incoming mail.– Print lists of account data, register states,system settings, and further information.– Variable imprint offset for changing the meter imprintposition on the envelope.– Label dispenser to print self-adhesive labels, forlarge or thick mail pieces or for envelopes that are notsuited for ink-jet printing.

12centormail Operator ManualOptionsThe following components are available to extend themachine’s range of functions:– Feeder. Separates the letters individually from thestack and transfers them to the postage meter. Letterscan be added during operation.– Sealer for mail pieces with a thickness of up to 0.28"(7 mm). The envelope flap is moistened in the sealermodule and firmly pressed down in the power sealer.– Postage rate calculation. When equipped with astatic or dynamic scale, the postage rate calculationfunction is available. centormail calculates the postageon the basis of selected mailing data in a fast andreliable way. Postage and type of mail endorsementare set automatically.– Static scale. The space saving, integrated scalequickly and reliably determines the weight for lettersand parcels up to 10 lb.– Dynamic scale. The dynamic scale (for mail piecesup to 2 lb) detects the weight and size of the mailpiece while transporting it to the postage meter. Bothvalues are transmitted to the postage meter, whichautomatically determines the correct product setting –this is especially useful for handling of mixed mail.For an overview of all system components, see pages206 to 210.

The basics of centormail operation 133 The basics of centormail operationIn this chapter you will learn about the basic functions of the centormail mailingsystem and how to handle the user interface.3.1 Switching centormail on / offUse the power switch (the toggle switch on the top left side of the postage meter) toturn the centormail and all installed optional components ON or OFF.Caution! Wait for at least one minutebetween switching off and back on.Switch on• Push the power switch to I (ON)position.The display illumination turns on and astart routine is initialized. centormailchecks and activates all components.If your system features an ink tanksystem, you will hear distinct sounds fromits pump.When the start routine is completed, thehome menu is displayed. centormail isnow ready for operation with the followingsettings for metering:– The postage value (and theendorsement imprint if applicable)are reset to default values, as stored inmemory MEM1.– Current date.– The advert and the text message aredetermined by the current account.– An account is selected if either anaccess card has been plugged in(MASTER / USER), or if access controlhas been disabled.

The basics of centormail operation 153.3 Access control – MASTER / USERBy means of the MASTER and USER cards, collectively referred to as access cards,the access rights for using the mailing system are determined.The card with the inscription MASTER provides unrestricted access to all functions.The card with the inscription USER only provides access to certain functions:– metering to the assigned account– storing and changing memories– assigning an advert and a text message to the card’s account.Access control by means of access cards can also be completely switched off. Then,metering is possible to all accounts without having to insert an access card.You will find an overview of the access rights on page 163.3.4 Setting the letter catch trayInserting an access card• Insert the access card into the cardreader in the direction of the arrow.The chip on the card must face the rear.• Insert the access card into the cardreader, you will feel a slight resistancebefore the card is locked into positionand comes to a stop.Removing the access card• Simply pull the card out of the cardreader.The catch tray can be adapted to different envelope sizes – up to 10" x 14" (ISO B4 /250 x 353 mm).• Adjust both catch brackets so that themetered mail pieces easily slide intothe catch tray and are neatly stacked.

16centormail Operator Manual3.5 Sealing function (centormail with sealer)When equipped with the optional components sealer and power sealer, centormailcan meter and seal your mail in a single run. Coming from the feeder, the mail piecespass through the sealer. In the sealer, the sealing flap of the envelope is moistenedby a sponge. The flap is then closed and sealed as it passes through the system.After metering, the mail piece is ultimately closed by the power sealer.You can use the sealing function for letters with a thickness of up to 0.28" (7 mm).The envelopes must be suitable for machine sealing (see page 197). Also, pleasemind envelope quality. To always achieve optimal sealing results, it is recommendedthat sealit sealing liquid is used. This is available directly from FP Mailing Solutionsor authorized FP dealer.SealingIf the letters are to be sealed:• Turn the envelope sealing switch to theposition SEAL.centormail monitors the level in thesealant tank. You are notified when youhave to top up the sealing liquid.Please reference Chapter 15.8, page 145for information on how to fill the tank.If you have not used the sealing functionor if the mailing system was switched offfor a certain amount of time, sealing liquidis automatically pumped into the moistener.Thus, centormail makes sure thesponge is properly wetted. In the SEALINGmenu, you can set the optimal moisteninglevel for the envelopes you use (seeChapter 14.21, page 120).No sealingIf the letters are not to be sealed (or if theyare already sealed):• Turn the envelope sealing switch to theposition NON SEAL.

The basics of centormail operation 173.6 The user interfaceThis chapter covers the centormail user interface, introducing the different menus,window types, and symbols used. Furthermore, it is shown how menu / operatingsequences are presented in this manual.3.6.1 Key functionsMulti function keysThe multi function keys (also referred to as soft keys) arelocated to the right of the display. The functions assigned tothese keys vary depending on the context. Text and symbolsin the display indicate the key’s currently assigned function.Arrow keys– Scrolling in menus, lists …– Moving the cursor (e.g. when entering text).– Increase / decrease values (when setting selected systemparameters).Memory function (MEM)– Display and activate pre-configured settings.– Store product settings as a memory.Back keyGo back to the previous window / menu level.Opens the menu for system settings, information, andfunctions related to administration and service.Home keyBack to the home menu.Enter key– Confirm entries.– Acknowledge messages.Deleting entries, characters, and digits …

The basics of centormail operation 193.6.2 Symbols in the display (selection)The letter indicates: centormail is ready for metering.You can feed letters to meter.Dynamic scale is active.‘Always weigh’-mode for processing mixed mail.Dynamic scale is active. Mode ‘Weigh once’(only the first letter of a stack is weighed).The printer indicates the print list function.A list, report, preview image … can be printed.MEM and the number indicate that a memory has been set.The pre-select counter is turned on.The number of mail pieces yet to be processed is displayed.Text input in capital letters.Text input in lower case letters.The mailbox indicates that the incoming mail stamp has been set and isready for operation. You can now feed incoming mail.Water drops and the canceled stamp indicate the sealing only function.The mail pieces will not be metered.Feed only. The mail pieces will not be metered.The ‘landscape’ indicates the print advert only function.centormail only prints the set advert.Arrows in the status bar indicate that further display / menu items areavailable.Use the arrow keys / to scroll forwards or backwards.The hourglass symbol appears when centormail requires some more time(e.g. when updating data). Please wait until the procedure is completed.The magnifying glass appears next to explanation on the settings inadjustment menus.

20centormail Operator ManualThe following symbols are used to indicate the assignment of the multifunction keys:Set postage value.Set endorsement.Set advert.Set text message.Change account.Set date.Set the reply mail imprint.Set the correction imprint.Set the redate imprint.Open the menu for special functions: Incoming mail, feed only, sealingonly, print advert only.Open the menu for the batch counter function. Pre-set the number ofmail pieces to be processed.Display / reset item counter.Set the imprint offset.

The basics of centormail operation 213.6.3 The home menuPostage value Memory Ready to meterMailing data WeightAdvert Endorsement imprintText messageCurrent accountThe home menu is displayed after switchingon. Here, the current settings formetering (postage value, endorsement,advert …) are displayed.The home menu comprises three windows.Use the arrow keys to scroll.Mailing data and weight are only displayedwhen using postage rate calculation(centormail with static / dynamic scale).An account is selected and displayed inthe home menu if either an access card isplugged in (MASTER / USER), or ifaccess control has been disabled.Symbols indicate the assignment of themulti function keys and also show currentsettings. The symbols used are explainedin Chapter 3.6.2.The status bar informs you about thecurrent state of the mailing system andprovides you with additional hints.Date in themeter imprintStatus barIn the home menu …– you have direct access to all settingsrelating to the meter imprint– you meter the mail pieces– you can weigh the mail pieces (centormailwith static / dynamic scale)– you can use the item and batch counterfor metering.Furthermore, use the home menu to– change the account (if access to thisfunction is not restricted)– set the special imprints for reply mail,postage correction, and redate– call up the special functions menu (e.g.incoming mail).

22centormail Operator ManualFunctions / settings which cannot beaccessed at the moment (e.g. because aMASTER card has to be inserted to performthe operation) appear in gray letters.In this case, the assigned multi functionkey is without function.The set accountcannot be changedThe set endorsement cannot bechanged (automatic setting applies)You can change the appearance of thehome menu to the user profile of yourmailing system by hiding unusedfunctions. Please refer to Chapter 14.11on page 108.Mode of operationUse the multi function keys to select afunction from the home menu.Depending on the selected function,centormail may open a list, an adjustmentmenu, or a menu with further options. Inthe chapters to come, you will becomeacquainted with the menu and windowtypes.Example: Change advert• Press the multi function keysetting the advert.for

The basics of centormail operation 23centormail opens a list with all availableadverts.• If necessary: Use the arrow keys/ to scroll through the list.• Press the multi function key for thedesired advert. In the example, thiswould be “Advert 01”.centormail returns to the home menu.The advert is set for metering.Fast mode of operationYou can change the settings of selectedfunctions (e.g. postage value, advert,date, memory) directly without having toleave the home menu.Simply use the numeric keys to type inthe desired setting (e.g. the number of theadvert, the date) and confirm your entrywith the corresponding multi function key.Input windowYour entry appears in an input window inthe status bar.Example:• Type “1” for the number of the advert.• Press the multi function key toconfirm.

The basics of centormail operation 253.6.5 ListsLists (e.g. for endorsements, memories,adverts, text messages) present allsettings available for selection at aglance.To the right, the assigned number isdisplayed.Status barPossible settings tochoose fromNext page(s): scrollwith arrow keysUse the arrow keys to scroll the list incase there are more than five choiceswhich can be made.Use the multi function keys to select oneof the displayed settings.The name of the list is displayed in thecaption.A symbol in the caption may hint at acertain operation mode. The printersymbol, for example, indicates that youcan print the displayed list.The status bar points out useful additionalfeatures.For the advanced user:In some lists, you can display a previewby pressing the corresponding multifunction key for about 2 seconds, ordirectly access selected administrativefunctions.In this way, you can e.g. call up the menufor entering / changing a text messagedirectly from the list view of the textmessages.

26centormail Operator Manual3.6.6 Adjustment menusStatus barCaptionNotes on the currentsettingCurrent setting (gray)Possible settings andfunctionsWhen changing system parameters orentering / changing / deleting userspecificdata, a dedicated sub-menu willbe opened.The menu name is shown in the caption.A symbol in the caption may hint at acertain operation mode.Functioning: In the left part of the display,centormail shows the current setting: Tothe right, possible different settings andfunctions are shown, which can beselected using the multi function keys.Functions / settings in gray letters cannotbe accessed at the moment (e.g.because the corresponding setting hasalready been chosen).A cursor (i.e., a flashing underscore _)highlights an input area for text ornumbers.The status bar informs you about specialfeatures and provides you with additionalhints.Adjustment menus can also comprisegraphical elements for visualization and ashort explanation regarding the function.

The basics of centormail operation 273.6.7 Pop up windowsIn some cases, a window will appearupon a darkened background (a so-calledpop up window). This prompts for anaction. Messages may also appear aspop ups.Confirm messages and entries in pop upwindows using the key.Some pop up messages feature autoconfirmation:they automatically closeafter some time.3.6.8 ProceduresIn case of complex settings, e.g. whensetting up an account, a so-called‘procedure’ (or wizard) is started.centormail guides you step-by-stepthrough all necessary entries.Press CONTINUE to confirm the currentsetting and proceed to the next step.Press BACK to return to the precedingstep(s). All settings made are retained.Pressing CANCEL discards all settingsand terminates the procedure.

28centormail Operator Manual3.6.9 Presentation of operating procedures and menu sequencesDisplay illustrations depict currentsettings and show what to type.The multi function key that must bepressed to trigger an action / function isshown in black.System SettingsTone SignallingJust Warnings / On / OffSaveThe ‘path’ through the menu to reach afunction as well as inputs / settings forthis function are illustrated as follows:• Press thekey.• In the menu, select:SYSTEM SETTINGS TONE SIGNALLING.You may have to use the arrow keys/ to scroll through themenu until the desired menu itemappears.• Select the desired setting: Press JUSTWARNINGS / ON / OFF.• SAVE the displayed setting.

The basics of centormail operation 293.7 Text inputTo enter text messages for metering or to assign a name to an account, memory, etc.,the numeric keys feature letters as well as symbols / punctuation. Please refer topage 18 for all available symbols. A symbol in the caption indicates the entry of upperor lower case letters.Insert textCursor (flashing)Deletes thedisplayed textThe flashing cursor highlights the positionfor character entry.• Press the appropriate numeric key inrapid succession as many times asnecessary to display the desiredcharacter.After a brief moment, the cursor moveson to the right of the character that hasjust been entered. You can now enter thenext character.Toggle upper / lower case letters• Press thekey.Insert a line breakYou always enter a line break manually:• Press the key.Delete character• Use the arrow keys to placethe cursor on the character you want todelete.• Use the key to delete thecharacter.Insert a character• Use the arrow keys to placethe cursor where you want to insert acharacter.• Type in the desired character.

30centormail Operator Manual3.8 Zero imprintBy means of an imprint with a postagevalue of $ 0.00 (zero imprint) you cancheck the imprint settings (e.g. advert,text message) and the print quality. Zeroimprints are logged in the postageregisters.• In the home menu, type “0” as thepostage value.• Press the multi function key toconfirm.The postage value “$ 0.00” is now set.• Place an empty envelope (or a postcard) on the hand feed tray:– The side to be printed faces the back.– Envelope flap to the bottom(envelope stands on its upper edge).• Push the envelope a few centimeters inthe direction of the arrow andlet go of it.Letter transport starts automatically assoon as the sensor recognizes theenvelope. centormail automatically feedsthe envelope, prints a zero imprint, andexits the envelope to the right side.Please refer to Chapter 5.3.2 on how toplace an envelope (or a post card) at thefeeder.You can also use thea zero imprint on a label.key to print

The basics of centormail operation 31Check the print qualityMake sure that centormail always producesundistorted, well legible imprints.USPS reserves the right to reject illegiblemeter imprints.• Check the print image. It must notcontain misalignments, blurs, or gaps.Pay special attention to the twodimensionalbar code.This is a proper imprint.If there are misalignments (offsets) in theprint image:• Adjust the ink cartridges / print heads.Please refer to Chapter 15.5 onpage 139.MisalignmentIf there are gaps or blurs in the printimage:• Clean the print system. Please refer toChapter 15.6 on page 140.Gaps / blanks

32centormail Operator Manual4 Setting the meter imprintText message Advert Postage value EndorsementDateTwo-dimensionalbar codeThis chapter covers the meter imprint settings required by U.S. Postal Service andthe optional advertising imprint possibilities.The following settings in the home menu define the meter imprint:– Postage value (see Chapter 4.1)– Endorsement (see Chapter 4.2)– Advert (see Chapter 4.3)– Text message (see Chapter 4.4)– Date (see Chapter 4.5).Please see Chapter 4.6 on how to change the meter imprint position on the envelopeusing the ‘Imprint offset’ function.Please see Chapter 7 on how to use postage correction for already metered mailpieces, and on how to meter reply mail.The quickest and most convenient way to set the postage and endorsementimprint is via the memory function. Refer to Chapter 8 on how to use thecentormail memory function.

Setting the meter imprint 334.1 Postage valueIn the home menu:• Press the multi function key .• Type in the desired postage.• Press USE to set this postage value.centormail returns to the home menu.The postage value is set for metering.High postage warningcentormail warns you if you enter apostage value that is too high, thushelping you avoid overmetering and ‘loss’of postage. You can set / change thethreshold of this monitoring function in themenu SYSTEM SETTINGS (seeChapter 14.13 on page 110).Fast mode of operation• In the home menu, type the desiredpostage value.Your entry appears in an input window inthe status bar.• Press the multi function key toconfirm.

34centormail Operator Manual4.2 EndorsementSome mail types may be marked with an appropriate endorsement (e.g. First Class,Priority, Media Mail).How to set the endorsementIn the home menu:• Press the multi function key .centormail opens a list of all availableendorsements.• Select the desired endorsement.In the example, this is “FIRST CLASS”(Endorsement no. 1) for First-ClassMail ® .centormail returns to the home menu.The endorsement is set for metering.If you use the ‘Postage rate calculation’function, centormail can automatically setthe appropriate endorsement accordingto the selected mailing data. In order forthis to function, ‘Automatic endorsementprinting’ has to be enabled in thePOSTAGE RATE TABLE menu (seeChapter 14.17.3 on page 115).The automatically selected endorsementimprint appears in the home menu in graylettering, meaning it cannot be changedmanually.

Setting the meter imprint 354.3 Custom Advertisements (Advert)In addition to printing postage, you can use centormail to print an advertisement ofyour choice. centormail offers you the following options:– Up to 15 different adverts (logos) can be stored in the postage meter. All storedadverts are available to all users.– Advert on USER card. On request, FP Mailing Solutions will gladly provide you withUSER cards that contain a single advert of your choice. When plugging in such acard (if it is assigned to an account), the advert stored on the card can be used.How to set the advert imprintIn the home menu:• Press the multi function key .centormail opens a list with all availableadverts.• Select the desired advert.In the example, this is “Trade show”(Advert no. 4).centormail returns to the home menu.The advert is set for metering.How to use the advert stored on aUSER card• Insert the USER card containing theadvert.• Press the multi function key .The advert stored on the USER card isshown at the end of the list.• Press the multi function key next to thelast advert in the list.centormail returns to the home menu.The advert of the USER card is set formetering.

36centormail Operator Manual4.4 SMS Text MessageYou can print a User-defined text message directly to the mail piece. The text isprinted to the very left of the meter imprint. A text message may contain up to 5 lineswith 20 characters each. centormail can store up to eight different text messageswhich are fully user-editable.In the home menu:• Press the multi function key .centormail opens a selection list for thetext message.How to set a text message for metering• Select the desired text.In the example, this is “Our new phonenumber …” (Text no. 3).centormail returns to the home menu.The text is set for metering.No text has been storedHow to enter a new textWhile in the selection list for textmessages:• Place the multi function key next to anempty memory (= one that readsNOT AVAILABLE).centormail opens the menuCHANGE TEXT MESSAGE.• Enter a text of your choice.• SAVE the text.

38centormail Operator Manual4.5 DateThe date for the meter imprint is automatically set to the current date as provided bythe built-in clock. You can predate a meter imprint by up to 30 days. Note thatcentormail rejects impermissible entries, e.g. forward dating of more than 30 days orbackward dating.How to set the dateIn the home menu:• Press the multi function key .• Type in the date.• Press USE to set the entered date.centormail returns to the home menu.The metering date is set.

Setting the meter imprint 394.6 Imprint offsetcentormail prints the meter imprint at afixed offset from the right letter edge. Youcan adjust this offset by setting a highervalue for the imprint offset, thus shiftingthe meter imprint to the left.How to set the imprint offsetIn the home menu:• Press the multi function key .• Type in the desired offset value.• SAVE the displayed offset value.centormail returns to the home menu.The new imprint offset value is noweffective – even if you switch offcentormail – until you change it again.

40centormail Operator Manual5 MeteringThis chapter covers how to set up accounts to register the postage used, how youplace letters on the hand feed tray, how to use the feeder, and how to meter selfadhesivelabels which can be stuck onto the mail piece. Also, the counter functionsavailable for metering are described. For extensive information on how to set themeter imprint, see Chapter 4 on page 32.5.1 Setting / changing the accountIn order to be able to meter, you always have to select an account first. You can seethe current setting in the home menu, next to the symbol.How to set the account via an accesscard• Insert a USER or MASTER card intothe card reader. The chip on the cardmust face the rear.• Insert the access card into the cardreader, you will feel a slight resistancebefore the card is locked into positionand comes to a stop.centormail sets the account of the accesscard along with the defaults selected foradvert and text message.The home menu also shows the name ofthe account. The postage costs of allsubsequent meterings will be charged tothe displayed account.The MASTER card is always assigned toaccount no. 1.

Metering 41How to change the accountYou can only change the account if youwork with a MASTER card, or if accesscontrol has been disabled.In the home menu:• Press the multi function key .centormail opens a list with all availableaccounts. You can see the names andnumbers of the accounts.• Select the desired account.In the example, this is “Service”(account no. 7).centormail returns to the home menu.The account is now set.If the list contains many accounts:• Enter the first digit(s) of the accountnumber.centormail shows a list of only thoseaccounts that start with the entereddigit(s).

42centormail Operator Manual5.2 Using the batch counterThe batch counter provides you with the possibility to define the number of mailpieces to be metered in advance. You can use this function to have a precise numberof mail pieces ready for dispatch.The batch counter comes in very handy when working with the feeder:– centormail stops as soon the set number of mail pieces has been processed.– You can start the batch process again by pressing the key – metering thenext stack.How to set the target countIn the home menu:• Press the multi function key .centormail opens the BATCH COUNTERmenu.• Press ON to use the batch counter.• Type in the desired target count.• SAVE the displayed setting.centormail returns to the home menu.The batch counter is turned on.centormail informs you about the targetcount in the top right area of the display,and after the function BATCH COUNTER.How to disable the batch counterIn the home menu:• Type in “0”.• Press the multi function keyconfirm.toBatch counter turned onYou can also set or change the targetcount of the batch counter in this way.(On the fast mode of operation, see alsopage 23.)

Metering 435.3 Positioning letters5.3.1 Hand Feed TrayIf the home menu signals ‘Ready tometer’ (a letter symbol in the top rightcorner, combined with information in thestatus bar), you can place mail pieces tobe metered.centormail is ready for metering• Place the letter on the hand feed tray:– the side to be printed on facing therear (address field is not visible)– envelope flap is to the bottom (letterstands on its upper edge).• Push the letter in the direction of thearrow and let go of it.Letter transport starts automatically assoon as the sensor recognizes the letter.centormail automatically feeds the letter,prints, and exits the letter to the right sideand into the catch tray.Letters can be added during operation.Keep a distance of at least 2.4" (6 cm)between the letters.

44centormail Operator Manual5.3.2 Feeder (optional)If the home menu signals ‘Ready tometer’ (a letter symbol in the top rightcorner, combined with information in thestatus bar), you can place mail pieces tobe metered at the feeder.centormail is ready for meteringIf you are using a mailing system withsealer:• Switching the sealing function on / off.SEAL = moisten / seal letters.NON= no sealing.SEAL(See also Chapter 3.5.)• Arrange the letter stack:– the side to be printed faces the back– envelope flaps face the bottom(envelopes stand on their upperedges).Letter upper edges• Make sure the letters are flush at theirupper sides: Loosen letter stack withthe upper edge on a level base andshake smooth.

Metering 45• Grab the pressure bar in the grip recessand pull it to the front.• Place the letter stack on the letter guidenear the separation rollers. Make surethat all letters stand on the letter guideon their upper edges.• Push the pressure bar against the letterstack.The batch procedure starts automatically.The letters are separated from the stack,moistened and sealed (if the moisteningfeature has been engaged), metered, andstacked in the catch tray – ready fordispatch.

46centormail Operator Manual5.4 Meter a labelcentormail can handle two different types of self-adhesive labels. These are thelabels ‘centormail’ and the extra-long labels ‘centormail XL’ (e.g. for meter imprintswith an advert and a text message) available from FP Mailing Solutions or yourauthorized FP dealer.Caution! Only use FP labels. Make surethe label type you use has been set in thepostage meter. We can ensure correctlabel processing only when you complywith this.Insert labels• Push the stack of labels slightly in thedirection of the arrow.Side to be printed on• Insert the labels in the dispenser, theside to be printed on facing left.• Check that in the SYSTEM SETTINGSLABEL TYPE menu the correct label typehas been selected (see also page 94).Meter a label• Press thekey.centormail prints a label.Stick the metered label onto the mailpiece so that the label is flush with the topright corner of the envelope. Firmly pressthe label down.

Metering 47Count of the labelsyet to be printedMeter several identical labels• In the home menu, type in the desirednumber of labels.• Press thekey.centormail prints the desired quantity oflabels. The display shows the number oflabels yet to be printed.5.5 Display / reset item counterIn addition to the register (R4) and the counters of each account, centormail featuresa freely usable item counter to use for the metering function.The item counter in the home menu counts all meter imprints (including zeroimprints). You can reset this counter – individually – and thus use it to count day totalsor job totals.In the home menu:• Press the multi function key .In the ITEM COUNTER menu, you can seethe number of metered mail pieces.How to reset the counter• RESET TO ZERO clears the displayedcount.• Press SAVE to leave the menu.

48centormail Operator Manual6 Postage rate calculation (centormail with static / dynamic scale)The ‘Postage rate calculation’ function is only available if centormail is equipped witha static or dynamic scale (optional). According to the selected mailing data (destination,type, size,…) and the displayed weight, centormail automatically sets thepostage for metering. If automatic endorsement printing has been switched on, theappropriate endorsement is automatically selected.General information on centormail’s postage calculation function can be found inChapter 6.1.The way you use postage calculation depends on the configuration of the centormailmailing system:– When using the static scale, you simply select the mailing data from the productselection menu, then place the mail piece on the weighing tray.Please refer to Chapter 6.2.1 on page 51.– When using centormail with the dynamic scale, the weight and size – dependingon the settings in the product selection menu – are determined while transportingthe mail piece through the scale. The results are transmitted to the meteringmachine. Please refer to Chapter 6.2.2 on page 54.Notes on special features with regard to postage calculation can be found inChapter 6.3 on page 58.6.1 The product selection menuCall up the product selection menu• In the home menu, briefly press themulti function key .

Postage rate calculation 49The menu for postage entry appears.• Select POSTAGE RATE CALCULATION.centormail opens the product selectionmenu. You can now select the desiredmailing data.OrLong key press• In the home menu, press and hold themulti function key (for about2 seconds).centormail directly opens the productselection menu, using the productsettings (mailing data, weight, postagevalue) as displayed in the home menu.You can now– add settings (e.g. select extra services)or– delete the current settings step-by-stepand enter different values.If a fixed postage value had been set inthe home menu, only the weight will bedisplayed below “Current Setting”. Youcan now select the desired mailing data.Displaying the product settingsPostage valueIn the left part of the display, the currentsetting is shown:– the postage value– the weight– the selected mailing data (destination /type of mail …).The postage value is only displayed if allnecessary mailing data have been setand the displayed weight is more than0oz.

50centormail Operator ManualSelect mailing dataConfirm currentsetting + revert tothe home menuIn the product selection menu, theselectable mailing data are shown in theright part of the display.Use the arrow keys to scroll the list incase there are more than four choiceswhich can be made.Use the multi function keys to select themailing data.The mailing data selected so far appear inthe left part of the display.Status barMore mailing data:scroll with arrow keysDeselect mailing dataUse the key to delete the mailingdata step-by-step from the currentsetting.Prolonged pressing of the key(about 2 seconds) will delete all mailingdata from the current setting.FINISHReturn to the home menuPress FINISH to confirm the current settingand return to the home menu.Press the Home key to leave the productselection menu discarding the currentsetting.

Postage rate calculation 516.2 Setting mailing data, weighing, and metering6.2.1 Using the static scale• Call up the product selection menu:POSTAGE RATE CALCULATION(see also Chapter 6.1).centormail queries all necessary entriesaffecting the mail piece.Select mailing dataSetting the mailing data using the exampleof ‘Domestic First-Class Mail Letter’:• Select the destination / type of the mailpiece by pressing the correspondingmulti function key. In the example, thisis 1ST/PRIO LETR/FLAT.• Set the matching size. In the example,this is STAT. SCALE LETTER for a lettersizedmail piece.

52centormail Operator ManualSetting extra services• Select the desired extra service(s)using the multi function keys.In the example, this is CERTIFIED MAIL.All selected extra services are shown inthe left part of the display. The selectedextra services are also inverted in thedisplay area (display right).Selected extra serviceTo deselect an extra service, press itscorresponding multi function key again.The United States Postal Service offerssome extra services only when combinedwith other services. For example, ReturnReceipt and Signature Confirmation canonly be used for First-Class Mail whencombined with Registered, C.O.D., orInsured.Weigh the mail pieceCaution! Please observe the followingnotes on handling the static scale:– The scale is designed for a maximumweight of 10 lb.– The scale only determines a newweight if it was emptied before. Therefore,always empty the weighing platformprior to putting on a mail piece forweighing.• Place the mail piece on the weighingplatform.A beep signals that the scale hasdetermined the mail piece’s weight.The weight determined by the scale isnow set. centormail sets the postagebased on the displayed weight and theselected mailing data.

Postage rate calculation 53vWhen the desired product has beenset:• Press FINISH to return to the homemenu.• In the home menu, the desired imprintoptions (advert, text message, …) canbe checked and – if needed – altered.See Chapter 4.• Take the mail piece off the weighingplatform, and meter it as usual (seeChapter 5).With the static scale, you can weigh yourmail pieces in the home menu, as well asin the product selection menu.You can also use memory keys to selectthe product setting quickly and easily. Forinformation on memory keys, please referto Chapter 8.

54centormail Operator Manual6.2.2 Using the dynamic scaleCaution! Please observe the followingnotes on handling the dynamic scale:– The dynamic scale is designed for amaximum weight of 2 lb.– Setting a fixed format in the productselection (Stat. scale Letter / Flat /Priority)will deactivate the dynamic scale.– You can set the weighing mode of thedynamic scale in the menu (SCALEDYNAMIC SCALE).• Call up the product selection menu:POSTAGE RATE CALCULATION(see also Chapter 6.1).centormail queries all necessary entriesaffecting the mail piece.Select mailing dataSetting the mailing data using the exampleof ‘Domestic First-Class Mail Letter’:• Select the destination / type of the mailpiece by pressing the correspondingmulti function key. In the example, thisis 1ST/PRIO LETR/FLAT.

Postage rate calculation 55• Select DYNAMIC SCALE MIXED.Caution! Setting a fixed format in theproduct selection, e.g. STATIC SCALELETTER, will disable the weight and sizedetection feature of the dynamic scale. Inthat case, the dynamic scale only servesto transport the mail piece(s). You have todetermine the weight using the staticscale.• In the pop up window, enter the firstthree digits of the destination ZIP code.Note: centormail needs this entry tocalculate the postage if the weightexceeds 1 lb.• Pressto confirm.The dynamic scale is active. Weight andsize are detected by the dynamic scale.Depending on the active weighing mode,the dynamic scale determines the weightand size of each mail piece (when set to:ALWAYS WEIGH), or only for the first mailpiece (when set to: WEIGH ONCE).Dynamic scale is active(weight and size are detected)In centormail’s home menu, a displaysymbol indicates the selected weighingmode (see page 56).

56centormail Operator ManualSetting extra services• Select the desired extra service(s)using the multi function keys.In the example, this is CERTIFIED MAIL.All selected extra services are shown inthe left part of the display. The selectedextra services are also inverted in thedisplay area (display right).Selected extra serviceTo deselect an extra service, press itscorresponding multi function key again.The United States Postal Service offerssome extra services only when combinedwith other services. For example, ReturnReceipt and Signature Confirmation canonly be used for First-Class Mail whencombined with Registered, C.O.D., orInsured.If the desired product setting is shownin the product selection menu:• Press FINISH to return to the homemenu.Instead of the postage value, Auto isdisplayed in the home menu. Only afterthe batch processing has been started –after the dynamic scale has determinedthe weight and size of a mail piece – apostage value is displayed.Dynamic scale is active;Weighing mode: Always weigh(to process mixed mail)• In the home menu, the desired imprintoptions (advert, text message, …) canbe checked and – if needed – altered.See Chapter 4.

Postage rate calculation 57• Place the prepared letter stack on theautomatic feeder: Please refer toChapter 5.3.2.You can also use memory keys to selectthe product setting quickly and easily. Forinformation on memory keys, please referto Chapter 8.

58centormail Operator Manual6.3 Special features with regard to postage calculation6.3.1 Entries in pop up windowscentormail may use a pop up window toprompt you for additional entries. Forexample, you have to– enter the first three digits of thedestination ZIP code for some mailtypes (e.g. Package Service BPM),– enter the triple-digit Country code forall international mailings (seepage 166),– enter the value of the mail piece forInsured Mail, Registered Mail, C.O.D.6.3.2 Nonmachinable surchargeFor mail pieces that do not comply withthe specified mail characteristics, youhave to select NONMACHIN. SURCHARGEfrom the list of the extra services.6.3.3 Dimensional weightThe dimensional-weight pricing is appliedto Priority Mail addressed for delivery tozones 5 - 8 that exceed 1 cubic foot(1,728 cubic inches).For such mailings, you have to activatethe DIM. WEIGHT option. If the dimensionalweight exceeds the actual weight of themailing, postage calculation will be basedon the dimensional weight.

Postage rate calculation 59You can either calculate the dimensionalweight ‘using paper and pencil’ and thenenter the result, or have centormaildetermine the dimensional weight. To doso, you have to enter the length, width,and height of the mail piece.Setting the dimensional weightSetting the dimensional weight isillustrated here using ‘Priority Mail’ andthe static scale as an example.• Call up the product selection menu:POSTAGE RATE CALCULATION.• Place the parcel on the weighingplatform.• Select F1ST/PRIO LETR/FLAT.• Select STAT. SCALE PRIORITY.• Enter the first three digits of thedestination ZIP code.In the example, the parcel is to be sentfrom 60101 to 85213 = Zone 7.• Select DIM. WEIGHT.(The dimensional weight option isalways shown at the end of the list ofextra services.)

60centormail Operator ManualNow, you can choose to– enter the dimensional weight directlyor– have centormail determine thedimensional weight.If you want to enter the dimensionalweight directly:• Select YES to continue.• Calculate the dimensional weight of theparcel according to USPS guidelines.• Round up the calculated dimensionalweight to full pounds.• Enter the dimensional weight inpounds.• Confirm with .• Refer to page 62 to continue.To have centormail determine thedimensional weight:• Select NO to continue.

Postage rate calculation 61• Measure the length of the parcel.• Round up the determined value to fullinches.• Enter the round up value.• Confirm with .• Measure the width of the parcel.• Round up the determined value to fullinches.• Enter the round up value.• Confirm with .• Measure the height of the parcel.• Round up the determined value to fullinches.• Enter the round up value.• Confirm with .centormail will now ask about the shape.If the parcel is rectangular:• Select YES to continue.For all other shapes:• Select NO to continue.

62centormail Operator ManualDimensional weightActual weight of the mail pieceIf the dimensional weight has beenset:centormail displays the actual weight ofthe mail piece as well as the set dimensionalweight. The postage value isalways determined based on the higherweight.• Select extra services if necessary.• Press FINISH to return to the homemenu.In the home menu, centormail displaysthe product setting with the dimensionalweight. The actual weight of the mailpiece as determined by the scale isdisplayed at the usual place.Actual weightof the mail pieceDimensional weight

Special imprints and functions 637 Special imprints and functions7.1 Postage correctionYou can correct faulty meter imprints on an already metered letter. The correctionprint must always be printed on the non-address-side of the mail piece.If you have metered a postage value which is too low, print a correction with themissing amount on the non-address-side of the mail piece.Setting the CORRECTION imprintIn the home menu:• Press the multi function key .centormail opens the CORRECTION menu.• Enter the amount to be imprinted on themail piece in addition to the postagevalue already metered.• Press SAVE to go to the ‘Postagecorrection’ function.In the display, you can see the currentsettings for the CORRECTION imprint:– Use the multi function key tochange the postage value that is usedfor the correction imprint.– You can set the date in the same wayas with a regular meter imprint (seepage 38).– You can change the account in thesame way as with a regular meterimprint (see page 40).– The ‘Postage correction’ functionfeatures its own counter functions. Theitem and batch counters work asdescribed for the regular meteringfunction (see Chapter 5.2 andChapter 5.5).

64centormail Operator ManualPrint postage correction• Position the mail piece the addresssidefacing front.centormail prints the correction imprint.Press the key, to return to thenormal metering mode.7.2 RedateIf the meter imprint shows an incorrect date, you can print a correction with the correctdate on the non-address-side of the mail piece already metered.Setting the REDATE imprintIn the home menu:• Press the multi function key .centormail opens the REDATE menu.• Enter new date to be imprinted.• Press SAVE to go to the ‘Redate’function.

Special imprints and functions 65In the display, you can see the currentsettings for the REDATE imprint:– Use the multi function key tochange the date that is used for theREDATE imprint.– The ‘Redate’ function features its owncounter functions. The item and batchcounters work as described for theregular metering function (seeChapter 5.2 and Chapter 5.5).Print redate• Position the mail piece the addresssidefacing front.centormail prints the redate imprint.Press the key, to return to thenormal metering mode.

66centormail Operator Manual7.3 Reply Mail meteringYou can meter reply mail. When metering reply mail centormail prints a normal meterimprint without date.Setting the REPLY mail imprintIn the home menu:• Press the multi function key .centormail sets the REPLY mail imprint.• Set the meter imprint as usual(postage, endorsement…). SeeChapter 4, page 32.• Load reply envelope / card as usual.Please see Chapter 5.3, page 43 onhow to feed mail pieces.centormail prints the reply mail imprint.Press the key, to return to thenormal metering mode.

Special imprints and functions 677.4 Stamping incoming mailYou can use the ‘Incoming mail’ function to mark your incoming mail.Setting the incoming mail stampSpecial functionsIncoming MailIn the home menu:• Press the multi function key .centormail opens the special functionsmenu.• Select INCOMING MAIL.centormail activates the incoming mailstamp and displays the current settings.Date of incoming mailYou can set the date in the same way aswith a regular meter imprint (seepage 38).You can set the date of the incoming mailstamp to any date you please. Backdatingis permissible.The time is included in incoming mailstamps with the current date only.Item and batch countersThe ‘Incoming Mail’ function features itsown counter functions.The item and batch counters work asdescribed for the regular meteringfunction. Please refer to Chapter 5.2 onpage 42 and Chapter 5.5 on page 47.

68centormail Operator ManualImprint offsetThe incoming mail stamp default positionis approximately 0.4" (1 cm) from the rightedge of the mail piece. As for regularmeter imprints, you can adjust the imprintoffset of the incoming mail stamp (seepage 39).Stamping incoming mailCaution! Only use the ‘Incoming MailStamp’ function with mail pieces thatcomply with the specifications onpage 196.• Insert the incoming mail with the side tobe stamped facing the rear.centormail prints the incoming mailstamp.7.5 Seal letters only (centormail with sealer)You can seal letters with the centormail mailing system without metering them.Turning moistening on• Turn the envelope sealing switch to theposition SEAL.

Special imprints and functions 69Setting the ‘Sealing only’ functionSpecial functionsSealing onlyIn the home menu:• Press the multi function key .centormail opens the special functionsmenu.• Select SEALING ONLY.The current settings of the ‘Sealing only’function are shown in centormail’sdisplay. The print function of the mailingsystem is deactivated.Item and batch countersThe ‘Sealing only’ mode features its owncounter functions.The item and batch counters work asdescribed for the regular meteringfunction. Please refer to Chapter 5.2 onpage 42 and Chapter 5.5 on page 47.Place letters for sealing• Place letters on the feeder:– envelope flaps face front– envelope flaps face the bottom(envelopes stand on their upperedges).Please also see the extensive informationon preparing and feeding letter stacks inChapter 5.3.2 on page 44.

70centormail Operator Manual7.6 Only feed letterscentormail can feed letters without metering them.Setting the ‘Feed only’ functionSpecial FunctionsFeed onlyIn the home menu:• Press the multi function key .centormail opens the special functionsmenu.• Select FEED ONLY.The current settings of the ‘Feed only’function are shown in centormail’sdisplay. The print function of the mailingsystem is deactivated.Item and batch countersThe ‘Feed only’ mode features its owncounter functions.The item and batch counters work asdescribed for the regular meteringfunction. Please refer to Chapter 5.2 onpage 42 and Chapter 5.5 on page 47.Position lettersIf you use a centormail with sealer:• Make sure that moistening feature hasbeen disabled:NON SEAL.• Position letters.

Special imprints and functions 717.7 Printing advert onlyYou can print the adverts stored in your centormail separately.How to set the ‘Advert only’ functionSpecial functionsAdvert OnlyIn the home menu:• Press the multi function key .centormail opens the special functionsmenu.• Select ADVERT ONLY.centormail activates the advert anddisplays the current print settings.Selecting the advert• Select the advert to be printed in thesame way as with a regular meterimprint (see page 35).Imprint offsetThe default position of the advert is set toan offset of about 0.4" (1 cm) from theright edge of the mail piece / label.As for regular meter imprints, you canadjust the imprint offset (see page 39).Item and batch countersThe ‘Advert Only’ function features itsown counter functions.The item and batch counters work asdescribed for the regular meteringfunction. Please refer to Chapter 5.2 onpage 42 and Chapter 5.5 on page 47.

72centormail Operator ManualPrint advert• Press the key to print the adverton a label.or• Feed an envelope / a card.

Memory keys 738 Memory keyscentormail features 20 memory keys which can store frequently used meter imprints(postage value and endorsement imprint). Instead of the postage value, you canstore the product settings relevant for postage calculation (centormail with static / dynamicscale). Furthermore, you can delete, overwrite, and name the memory keys.8.1 Using memory keys (MEM)Memory keynot usedMemory key withproduct setting• Press thekey.You are presented with a list with allavailable memory keys.• Select the desired memory key. In theexample, this is MEM No. 4.centormail returns to the home menu anddisplays the set memory key (MEM 4).If you use a memory key with productsettings (centormail with static / dynamic scale):• Weigh the mail pieces if needed.Memory key with postage valueand endorsement imprintFast mode of operation• In the home menu, type in the numberof the desired memory key.Your entry appears in an input window inthe status bar.• Pressto confirm.

74centormail Operator Manual8.2 Display and print memory key settings• Press thekey.centormail opens the menu MEMORY KEYADMINISTRATION. You can now access thefollowing functions:– Display a list of all memory keys(number and name).– Print a list of all memory keys.– By briefly pressing the desired MEMkey, it is set for metering. Please referto Chapter 8.1 on page 73.– By holding down a MEM key for about2 seconds, you directly enter the administrationfunction, enabling you todisplay / change the MEM key’s currentsettings. Please read the followingchapters.

Memory keys 758.3 Storing settings for use with a memory keyFor a MEM key, you always store the current metering settings (postage value andendorsement imprint or product settings for postage rate calculation). For moreinformation on how to set postage value and endorsement imprint, please seeChapter 4 on page 32. For more information on “Postage rate calculation”, pleasesee Chapter 6 on page 48.If the desired meter imprint or the settings for postage rate calculation (centormail withstatic / dynamic scale) have been set:Memory Key AdministrationSelect Memory Key (1 … 20)NewSave• Press thekey.• Select MEMORY KEY ADMINISTRATION.• Select the MEM key you wish to use forstoring the setting.centormail opens the settings menu forthis memory key. To the left, the oldsetting is displayed.• Use NEW to overwrite with the currentproduct setting.The new setting is now displayed.• Press SAVE to store the displayedsetting as a memory key.Memory 1The setting stored as MEM 1 is used asdefault upon switching on the centormailmailing system.

76centormail Operator Manualcentormail with static / dynamic scale: Functions in the MEMORY KEY ADMINISTRATIONmenu (New memory key) and their meaning:WITHOUT WEIGHTUSING WEIGHTSets the displayed weight to “0 lb 0 oz”.Upon saving, the mailing data(destination, type, size, extra services)and the weight “0 lb 0 oz” are stored as amemory key.Whenever using such a memory key, youhave to weigh the mail piece.Will display the weight again.8.4 Rename memory keyYou can assign a name to each memory key. The name will then appear in theoverview list (instead of the stored setting).• Press thekey.Memory Key AdministrationSelect Memory key (1 … 20)RenameCurrent setting: Local Parcel PostSave• Select MEMORY KEY ADMINISTRATION.• Select the memory key you want torename.• Press RENAME to call up the menu forthe memory key’s name.Press RENAME to quickly delete thedisplayed name.• Enter a name of your choice. In theexample, this is “Local Parcel Post”.• Use SAVE to store the new name.Please refer to page 29 on how to entertext.

Memory keys 778.5 Delete memory keyObsolete memory keys can either be overwritten with new assignments, or deleted.Memory Key AdministrationSelect Memory Key (1 … 20)Delete• Press thekey.• Select MEMORY KEY ADMINISTRATION.• Select the memory key you want todelete.• Use DELETE to delete the storedsetting.The memory key is immediately deletedwithout a security prompt. In the memorykey list, “Not assigned” is displayed.

78centormail Operator Manual9 Using an external postage scale9.1 Connecting an external postage scale to the centormailpostage meterAs standard, centormail features a 9-pin interface. You can connect an externalpostage scale (e.g. a FlexiScale) to this interface. You need a special interface cableto connect an external postage scale to centormail. A suitable interface cable isavailable from FP Mailing Solutions.Caution! Read the Operator Manual of the external postage scale, beforeyou connect the postage scale to the centormail. Obtain information on howto connect the postage meter to the external postage scale and how to setthe postage scale for operation with the postage meter.OFF• Switch off the centormail mailingsystem.• Switch off the external postage scale.• Plug the interface cable supplied by FPMailing Solutions to the 9-pin interfaceon the centormail postage meter andtighten the screws.• Connect the interface cable to theexternal postage scale.• Switch on the centormail.• Switch on the external postage scale.• Set up the external postage scale foroperation with the centormail postagemeter.

Using an external postage scale 799.2 Operating centormail with an external postage scaleCaution! Also read the Operator Manual of the external postage scale.Pay special attention to the information on how to safely operate the externalpostage scale.• Switch on the centormail and theexternal postage scale.• Determine the postage value with theexternal postage scale.The postal data (postage value andendorsement if applicable) areautomatically sent to the centormail andset in the home menu.• Check the other settings for the meterimprint and – if necessary – edit themaccordingly (advert, text message …).• Meter the mail piece with centormail.

80centormail Operator Manual10 Display and print registersThe centormail mailing system stores important parameters and information on usedpostage in registers. You can view and print the register states.• Press thekey.The REGISTER menu displays the currentregister states.Print register• Place an empty envelope / a post card.or• Use the key to print the registerreport on a label.The following pieces of information are stored in the registers:DESCENDING (R1)POSTAGE USED (R2)Postage still available (= credit)Total value of all meter imprintsperformedCONTROL TOTAL (R3)Sum total of all amounts that were loadedTOTAL ITEMS (R4)Total number of meter imprints performed(including zero imprints)

Loading postage – TELESET 8111 Loading postage – TELESETTELESET refers to loading the desired postage amount via modem. centormail isfactory equipped with a built-in modem. When you initiate the TELESET process, thecentormail postage meter dials the Teleset Data Center (TDC) and loads the desiredamount. Accounting is as per your contract with USPS.In the future, rate tables will be loaded automatically from the data center duringTELESET. Until this feature is implemented new rate tables have to be loaded intothe centormail via chip card.Regular contact to the Teleset Data CenterFor safety reasons, the United States Postal Service requires that the postage meterregularly contacts the Teleset Data Center.centormail reminds you when it is time to establish a connection to the TDC. You thenhave to initiate a TELESET procedure as usual. If you do not need additional credit,simply initiate the process with an amount of $ 0.00.If you do not react to the message within a reasonable time-span, some importantfeatures will be blocked until centormail was able to successfully connect to the TDC.Please contact your FP servicing dealer if you have any questions.Loading postagecentormail has to be connected to aphone line for the duration of the loadingprocedure. Make sure that the dialingparameters of the modem and theTeleset Data Center (TDC) phonenumber are correctly set.TelesetIf needed:ChangeAmount to load: $100Load• Press thekey.• Press TELESET to initiate the transferprocedure.• Retain the displayed amount.orPress CHANGE to call up the menu forchanging amounts. Type in the desiredamount.

82centormail Operator Manualcentormail checks if the amount youentered can be loaded.Note that centormail rejects impermissibleamounts – in that case, a message isissued to inform you.• Press LOAD to confirm.centormail displays the set amount forchecking purposes.To load the displayed amount:• Confirm the security prompt bypressing YES.centormail establishes a connection tothe TDC. The loading procedure isperformed automatically. You canmonitor the progress in the display.Please stand by. Data exchange takessome time.The new ascending value (R1) isdisplayed when loading is completed.• Press REPORT to view and print theloading report.• Press FINISH to return to the homemenu.

Account administration 8312 Account administrationThe account function comes in handy for separate registration and billing of postagecosts. For example, you may want to set up accounts for the sections / departmentsof a company, or for the individual companies of a community office.You can freely assign a number and name to each account, determine the defaultsettings for advert and text message to be used with the account, limit the availablepostage (i.e., allocate a budget to the account), and set the access rights of anaccount in conjunction with MASTER and USER cards.Account 1 is factory pre-set and assigned to the MASTER card (MASTER account).centormail 120 is rated for 100 accounts in standard. If need be, the number ofaccounts can be upgraded to 300. Please contact FP Mailing Solutions. ReadChapter 14.15 on page 112.centormail 140 has a standard administration of up to 300 accounts.12.1 Creating a new accountWhen creating an account, centormail guides you step-by-step through all necessarysettings (number, name, default advert / text message, access right for loadingpostage, budget).• Press thekey.Account AdministrationDisplay / Edit / NewCreate New AccountAccount numberContinue• Select ACCOUNT ADMINISTRATIONDISPLAY / EDIT / NEWCREATE NEW ACCOUNT.centormail opens the account creationprocedure.• Follow the instructions in the display.Please refer to the next page forinformation on the effects of the availablesettings.• When all entries are complete: SAVEthe newly created account.Save

84centormail Operator ManualPossible account parameters and their meaning:Account number 2 to 99999Account 1 is assigned to the MASTER card(MASTER account).NameLetters, specialcharacters, andnumbersPlease refer to page 29 on how to enter text.Advert NOT DEFAULT When switching to this account, the advertcurrently set in the home menu is retained.NONEAll stored advertsThe selected setting will automaticallybecome effective as soon as the account isactivated.From card Upon insertion of a USER card with advert,the advert stored on the card is pre-set.The advert from the USER card always appears at the end of the list.Prerequisites: – The account is set up.– The ‘USER with advert’ card must be assigned to the account andinserted.Text Message NOT DEFAULT When switching to this account, the textmessage currently set in the home menu isretained.NONEAll availableText MessagesThe selected setting will automaticallybecome effective as soon as the account isactivated.Teleset ENABLED The user of this account is entitled to loadpostage.DISABLEDThe user of this account is not entitled to loadpostage.

Account administration 85Possible account parameters and their meaning:Budget NO LIMIT The user can wholly consume the creditcurrently stored in the postage meter.LIMITEDMONTHLYA certain credit is available for the account.When the credit is exhausted, centormaildeactivates the account until a new credit isassigned (see CHANGE, page 87).Each month, a certain credit is available forthe account. Whenever a new month begins,centormail sets the credit to the pre-definedamount.USER card YES At least one USER card is assigned to theaccount.NONo USER card is assigned to the account.12.2 Create / block USER cardFor each account (but not the MASTER account), you can create one or more USERcards. A USER card only enables its holder to access the assigned account. Toprotect centormail, e.g. in case of card loss, you can block the affected USER card(s).• Press thekey.Account AdministrationCreate / block a User CardSelect accountNew Card / Block Card• Select ACCOUNT ADMINISTRATIONCREATE / BLOCK A USER CARD.• Select the account for which you wantto create / block the card(s).• Select NEW CARD to assign a USERcard to the account.orPress BLOCK CARD to block all USERcards of the current account.• Follow the instructions in the display.Obsolete or blocked USER cards can beoverwritten with a new accountassignment.

86centormail Operator Manual12.3 Display / print account statisticsThe list covering all accounts contains the account number and name, states thepostage consumption and the number of meter imprints performed since the lastreset. The list is sorted by numbers.• Press thekey.Account AdministrationStatistics• Select ACCOUNT ADMINISTRATIONSTATISTICS.centormail displays the account statistics.Print list• Press thekey.centormail prints the list on pagescontaining information on 5 accountseach.You can also feed blank sheets / cards forprinting. Please heed the specificationson page 196.12.4 Edit / delete / reset account to zero• Press thekey.Account AdministrationDisplay / Edit / NewSelect accountReset to Zero / Change / Delete• Select ACCOUNT ADMINISTRATIONDISPLAY / EDIT / NEW.• Select the account to be changed.centormail displays the current settingsand the usage data of the account (postageused and number of meter imprintsperformed since last clear down).• You can alter the settings of the displayedaccount by pressing CHANGE,RESET TO ZERO, or ultimately DELETEthe account.

Account administration 87Functions in the ACCOUNT menu and their meaning:RESET TO ZEROCHANGEDELETESets the value (used postage) and itemcounter (number of meter imprints) of thedisplayed account to zero.Opens the procedure to change thesettings of the displayed account.centormail presents you all the settingsthat you are entitled to alter step-by-step.Deletes the displayed account and allinformation on postage used with theaccount.12.5 Clear down to zero all accounts• Press thekey.Account AdministrationClear down to Zero• Select ACCOUNT ADMINISTRATIONCLEAR DOWN TO ZERO.After a security prompt, the used postagevalues and the item counters ofall accounts are reset to zero.12.6 Delete all accounts• Press thekey.Account AdministrationDelete all• Select ACCOUNT ADMINISTRATIONDELETE ALL.After a security prompt, all accounts –except for the MASTER account(account 1) – will be deleted.

88centormail Operator Manual13 Imprint managementcentormail offers you a broad range of powerful functions for administrating theuser-specific elements of the meter imprint. You can easily set up text messages,assign custom names to adverts, or delete adverts, text messages and endorsementsyou do not need. New adverts and endorsements can easily be loaded from achip card. Furthermore you get information on the endorsement usage. The followingchapters explore these functions in greater detail.13.1 Load data from cardcentormail can store up to 15 adverts and 8 endorsements. You can easily load newimprint data from chip card. Order the desired imprints (adverts, endorsements) fromFP Mailing Solutions.• Press thekey.Imprint ManagementLoad Data from CardInsert a data cardLoad all / Select• Select IMPRINT MANAGEMENTDATA FROM CARD.LOAD• Remove the access card and insert thedata card containing the adverts/endorsements.centormail displays all imprint data storedon the card.• You can LOAD ALL or SELECT onlyimprints of your choice.Functions in the LOAD DATA FROM CARD menu and their meaning:LOAD ALLSELECTLoad all data from the card into thepostage meter.You have to confirm for each imprintwhether or not it shall be loaded intocentormail.When you have completed theprocedure, press LOAD to save allselected imprints in the postage meter.

Imprint management 8913.2 View / print / rename / delete advert• Press thekey.Imprint ManagementManage AdvertsSelect AdvertRename / Delete / Use• Select IMPRINT MANAGEMENTMANAGE ADVERTS.• Select the advert.In the ADVERT MANAGEMENT menu, asimplified graphic preview of the advert isdisplayed.• You can now print, rename, or deletethe currently displayed advert, or use(set) it for metering.Functions in the ADVERT MANAGEMENT menu and their meaning:RENAMEDELETEUSECalls up the menu to rename the advert.You can freely assign a name to eachadvert. That name will be displayed in thehome menu as well as in the advertselection list. Please refer to page 29 onhow to enter text.The selected advert will be deleted after asecurity prompt.Sets the selected advert for metering andreturns to the home menu.

90centormail Operator Manual13.3 Entering new text messagescentormail provides 8 memory slots for text messages. A text message may containup to 5 lines with 20 characters each.• Press thekey.Imprint ManagementManage Text MessagesNot available• Select IMPRINT MANAGEMENTMANAGE TEXT MESSAGES.• Select a memory slot that is labeledNOT AVAILABLE.• Enter a text of your choice.• SAVE the text.Enter textSavePlease refer to page 29 on how to entertext.

Imprint management 9113.4 View / print / edit / delete text messages• Press thekey.Imprint ManagementManage Text MessagesSelect text messageChange Text / Delete / Use• Select IMPRINT MANAGEMENTMANAGE TEXT MESSAGES.• Select a text message.In the MANAGE TEXT MESSAGE menu, thestored text is displayed unabridged.• You can now print, change, or deletethe currently displayed text message,or use (set) it for metering.Functions in the MANAGE TEXT MESSAGE menu and their meaning:CHANGE TEXTDELETEUSECalls up the menu to change the text.You can freely move the cursor within thetext field and enter or delete a characterat the marked position. Please refer topage 29 on how to enter text.The displayed text message will bedeleted after a security prompt.Sets the selected text message formetering and returns to the home menu.

92centormail Operator Manual13.5 View / delete endorsements• Press thekey.Imprint ManagementManage Types of MailSelect endorsement• Select IMPRINT MANAGEMENTMANAGE TYPES OF MAIL.• Select an endorsement.• You can now delete the currentlydisplayed endorsement, or use (set) itfor metering.Delete / UseFunctions in the ADMINISTER: ENDORSEMENT… menu and their meaning:DELETEUSEThe displayed endorsement will bedeleted after a security prompt.Sets the selected endorsement formetering and returns to the home menu.13.6 View / print endorsement statistics• Press thekey.Imprint ManagementAdminister Endorsement Statistics• Select IMPRINT MANAGEMENTADMINISTER ENDORSEMENT STATISTICS.centormail displays the evaluation of allmeter imprints:– number of meter imprints, specified asper types of mail– postage used, specified as per types ofmail– total number and total postage used.

Advanced settings & system information 9314 Advanced settings & system information14.1 Display / print / send system informationcentormail can display and print all important system parameters as a list. In addition,transmitting the relevant information to your FP servicing dealer is supported.System Information / Reports– Machine Information– Accounts– Postal Register Report– Endorsement StatisticsSend data to FP ServiceAvailable reports and information:MACHINE INFORMATIONACCOUNTSPOSTAL REGISTER REPORTENDORSEMENT STATISTICS• Press the key.• Select SYSTEM INFORMATION /REPORTS.• Select the topic you want informationon.Send data to FP ServicePlease transmit data to the service only ifyou are requested to do so by FP MailingSolutions.• Make sure that centormail is connectedto a phone line.• Select SEND DATA TO FP SERVICE toinitiate the data transmission.Data on software and configuration, onthe available rate tables and their validity,and status information relating to the printsystem.List covering all accounts: contains theaccount number and name, stating thepostage consumption and the number ofmeter imprints performed since the lastreset.Important parameters and information onused postage.Notes on the usage of the endorsementimprints.

94centormail Operator Manual14.2 Setting the label typecentormail can handle two different types of self-adhesive labels. For correct handlingof the labels, you have to set the label type.• Press thekey.System SettingsLabel TypeCentormail / Centormail XLSave• Select SYSTEM SETTINGSTYPE.LABELcentormail opens the label type selectionmenu. You are presented withinformation on the available label types.• Select the label type you want to use:CENTORMAIL or CENTORMAIL XL.• SAVE the current setting.For the specifications of the labels,please refer to page 196.

Advanced settings & system information 9514.3 Setting the display contrastYou can adapt the display contrast to fine-tune the gray scales and increase thelegibility of the displayed texts.• Press thekey.System SettingsDisplayMore (+) / Less (-) / Factory DefaultSave• Select SYSTEM SETTINGSDISPLAY.centormail opens the display contrastadjustment menu.• Use MORE (+) and LESS (-) to adjust thecontrastorpress FACTORY DEFAULT to reset thedisplay to the default value.You can monitor the changesimmediately in the display. Alter thesettings until you can easily read thedisplay.• SAVE the displayed setting.If you do not press a key (increase /decrease / save / …) for about10 seconds, centormail sets the contrastto the last saved value.

96centormail Operator Manual14.4 Setting the tone signalingcentormail confirms each press of a button with a beep. A rapid sequence of beepsindicates an error state. You can set centormail to suppress the regular confirmationbeeps (but still enabling the error beeps), or switch off tone signaling completely.• Press thekey.System SettingsTone SignallingJust Warnings / On / Off• Select SYSTEM SETTINGSSIGNALLING.TONEcentormail opens the tone signalingmenu.• Select JUST WARNINGS / ON / OFF toselect the desired setting.• SAVE the displayed setting.SaveTone Signaling – possible settings and their meaning:ONOFFJUST WARNINGSA beep is issued whenever you press akey, whenever a message appears …No tone signaling.Exception: Feedback signal when thestatic scale has determined a new weight.Only important signals, like signalsindicating errors.

Advanced settings & system information 9714.5 Setting the meter typeThe ‘Meter type’ setting defines whether centormail displays and prints the postagein the $ 0.00 or the $ 0.000 format.• Press thekey.System SettingsMeter Type$0.00 / $0.000• Select SYSTEM SETTINGSTYPE.METERcentormail opens the meter type menu.• Select $0.00 / $0.000 to change thecurrent setting.• SAVE the displayed setting.SaveMeter Type – possible settings and their meaning:$0.00 Displays and prints the postage in integercents.$0.000 Displays and prints the postage in tenthsof cents.

98centormail Operator Manual14.6 Changing the user interface languagecentormail’s user interface supports English and German.Switching to GermanSystem SettingsLanguageDeutschSave• Press thekey.• Select SYSTEM SETTINGSLANGUAGE.centormail opens the language settingmenu.• Select DEUTSCH.• SAVE the displayed setting.The user interface language changesfrom English to German.The following elements will stay in theiroriginal language: text messages, therate table, and the names of accounts,adverts, etc.The set language will be kept until youchange it again.Reset to EnglishSystemeinstellungenSpracheEnglishSpeichern• Press thekey.• Select SYSTEMEINSTELLUNGENSPRACHE.centormail opens the language settingmenu.• Select ENGLISH.• Use SPEICHERN to save the displayedsetting.

Advanced settings & system information 9914.7 Clockcentormail features a battery backed system clock which is adjusted in the factory. Itwill rarely be necessary to correct the time. centormail automatically corrects the timewhen daylight savings time (summer time) starts and ends. You can disable thisautomatic feature and carry out the changeover manually.The FP after-sales service is responsible for making changes to the basic setting andfor correcting larger time offsets.14.7.1 Time correction• Press thekey.System SettingsClockClock Calibration+2 seconds / -2 seconds• Select SYSTEM SETTINGSCLOCK CALIBRATION.CLOCKcentormail opens the menu to adjust theclock.• Press +2 SECONDS or -2 SECONDS toadjust the clock offset.You can set the system clock early or lateby up to 5 minutes.• SAVE the displayed setting.Save

100centormail Operator Manual14.7.2 Daylight Savings Time / Summer time changeoverSwitch automatic on/offSystem SettingsClockSummer Time ChangeoverAutomatic On / Automatic OffSave• Press thekey.• Select SYSTEM SETTINGS CLOCKSUMMER TIME CHANGEOVER.To the left of the summer time changeovermenu, the current setting is shownfor the– automatic changeover– summer time (daylight savings time)– clock time.Please see below for information on theavailable settings.• Select AUTOMATIC ON / AUTOMATIC OFFto enable or disable the automaticchangeover of the clock.• SAVE the displayed setting.Functions in the SUMMER TIME CHANGEOVER menu and their meaning:AUTOMATIC: ON centormail automatically corrects thetime when daylight savings time startsand ends.OFFcentormail will not automatically correctthe time when daylight savings time startsand ends.SUMMER TIME: ON The clock has been set to daylightsavings time.OFFMANUALThe clock displays the set standard time.Opens a menu for manually settingdaylight savings time.

Advanced settings & system information 101Manually setting summer time / daylightsavings timeSystem SettingsClockSummer Time ChangeoverOnly if “Automatic: Off” is set:ManualOn / OffSaveIf the automatic changeover function hasbeen disabled, you have to manuallycorrect the time whenever daylightsavings time starts or ends.• Press thekey.• Select SYSTEM SETTINGS CLOCKSUMMER TIME CHANGEOVERMANUAL.centormail opens the menu to manuallyset daylight savings time on / off. In theleft part of the display, centormail showsthe current setting for– summer time (daylight savings time)and– clock time.• Press ON / OFF to adjust the clock.• SAVE the displayed setting.Functions in the SUMMER TIME CHANGEOVER (manual) menu and their meaning:ONOFFSetting the daylight savings time.Switching off daylight savings time.

102centormail Operator Manual14.7.3 Setting the time zoneIf you move centormail from one time zone to another you need to adjust the timezone.• Press thekey.System SettingsClockTime ZoneMore (+) / Less (-)Save• Select SYSTEM SETTINGSTIME ZONE.CLOCKIn the left part of the time zone adjustmentmenu, the current setting is shown:– Time offset in relation to UTC.– Name of the time zone(only where applicable for the enteredtime shift).• Use MORE (+) / LESS (-) to set theappropriate time zone.• SAVE the displayed setting.

Advanced settings & system information 10314.8 Modem – changing the dialing parametersOn commissioning, FP Mailing Solutions Service will set the correct dialingparameters for the built-in modem. You should check and – if need be – correct themodem settings if changes were made to your phone line.• Press thekey.System SettingsModemDirect Line / ExtensionContinueSave• Select SYSTEM SETTINGSMODEM.centormail opens the adjustmentprocedure for the dialing parameters.• Follow the instructions in the display.centormail will ask for:– type of phone line– access method (where applicable)– exchange digit (where applicable).Finally, centormail displays a summary ofthe selected parameters.• If the displayed configuration is correct:SAVE.The following table lists and explains thepossible modem settings.Modem settings and their meaning:ConnectiontypeAccessmethod(only on extension)DIRECT LINEEXTENSIONEXCHANGE DIGITHOOK FLASHcentormail is connected to a mainexchange line.centormail is connected to an extension(of a telephone system).Defines how the exchange is dialed fromthe extension.Usually you would dial EXCHANGE DIGIT.For use in a Hook Flash application.

104centormail Operator ManualModem settings and their meaning:Exchange digitThe exchange digitdepends on yourtelephone system.A w indicates that themodem will wait for adial tone.A comma (,) indicatesa dial pause.Type in the exchange digit using thenumeric keys. The exchange digit maycomprise several digits. Usually, a 0(zero) is used.By pressing WAIT you determine that themodem waits for the dial tone after dialingthe exchange digit.By pressing PAUSE you insert a dialpause of 2 seconds.

Advanced settings & system information 10514.9 Changing phone numbersCaution! Only change the phone numbers if you have been advised to do soby FP Mailing Solutions. Incorrect settings may cause problems, e.g. with theTELESET procedure.All important phone numbers have been factory-preset in the postage meter.Phone numbers and their meaning:TDCORDER LINESERVICEREMOTE DIAGNOSEINTERNET ADDRESSThe phone number of the Teleset DataCenter. centormail dials this numberduring a TELESET process.Call this number if you want to orderaccessories and consumables. To displaythe number:MENU ORDER LINEPhone number of the hotline.In case you have questions or problemsconcerning the usage of your centormailmailing system.centormail dials this number to transmitdata to FP Mailing Solutions Service.This is where you can reach us on theinternet. To display it:MENU ORDER LINE

106centormail Operator ManualChange phone numberSystem SettingsTelephone NumbersSelect the entry to changeChangeType in the number / internet address• Press thekey.• Select SYSTEM SETTINGSTELEPHONE NUMBERS.• Select the entry to change.• Press CHANGE to call up the menu tochange the phone number / internetaddress.• Type in the phone number / internetaddress.• SAVE the displayed setting.SaveFunctions in the TELEPHONE NUMBER / INTERNET ADDRESS menus and their meaning:CHANGENEW NO. / NEWSPACEFACTORY DEFAULTCalls up the menu to change the phonenumber / internet address.Clears the current setting and opens themenu to enter a phone number / internetaddress.Enters a blank space.Thus, you can arrange the display of thenumber more clearly. These blanks donot affect the dialing procedure.Restores the factory preset phonenumber / internet address.

Advanced settings & system information 10714.10 Determining access controlCaution! Disabling access control will cause access restrictions with regardto accounts to lose their effect. Users will then be able to meter to allaccounts.• Press thekey.System SettingsAccess ControlNeeds Card / Off• Select SYSTEM SETTINGSCONTROL.ACCESScentormail opens the access controlmenu.• Select NEEDS CARD, or set accesscontrol to OFF.• SAVE the displayed setting.SaveAccess Control – explanation of the possible settings:ACCESS USING CARD: ONACCESS USING CARD: OFFMetering is only possible when a validaccess card (MASTER or USER) isplugged in.No access restrictions apply for metering.Metering to all accounts is possiblewithout having to insert an access card.

108centormail Operator Manual14.11 Customizing the home menuBy default, the home menu comprises all available functions and settings formetering. If you are the system administrator bearing a MASTER card, you can hideunused functions.• Press thekey.System SettingsCustomize Franking MenuUse to move the marker• Select SYSTEM SETTINGSFRANKING MENU.CUSTOMIZEcentormail opens the menu to customizethe home menu.To the left, you see the current settingsfor all functions of the home menu thatyou can hide / unhide.Set / UnsetSave• Use the arrow keys / tomark a function.• Press the multi function key SET /UNSET to change a function’s state.• If all functions feature the desiredsetting: SAVE.Home menu customizing – possible settings and their meaning:OnOffThe function will appear in the homemenu.This function will be hidden from thehome menu. Note that the current settingof the given function still affects themetering process.

Advanced settings & system information 10914.12 Setting Low Postage WarningThe ‘Low Postage Warning’ function will notify the user when the available credit ofthe mailing system drops below a preset threshold. You may disable the ‘LowPostage Warning’ function.• Press thekey.System SettingsLow Postage WarningChange / Disable WarningIf necessary:Type in thresholdSave• Select SYSTEM SETTINGSPOSTAGE WARNING.LOWcentormail opens the low postagewarning menu.• Select CHANGE.• Enter a threshold of your choice.or• Select DISABLE WARNINGto switch off the function.• SAVE the displayed setting.

110centormail Operator Manual14.13 Setting High Postage WarningThe ‘High Postage Warning’ function issues a message if you enter a postage valuethat is above the set threshold. You may disable the ‘High Postage Warning’ function.• Press thekey.System SettingsHigh Postage WarningChange / Disable WarningIf necessary:Type in thresholdSave• Select SYSTEM SETTINGSPOSTAGE WARNING.HIGHcentormail opens the High PostageWarning settings menu.• Select CHANGE.• Enter a threshold of your choice.or• Select DISABLE WARNINGto switch off the function.• SAVE the displayed setting.

Advanced settings & system information 11114.14 Setting the letter transport run time (centormail without feeder)The letter transport run time is the time span that passes from ejecting the last lettertill the complete stop of the letter transport mechanics. The setting is only relevantwhen manually feeding letters. When using the feeder, the time span cannot beadjusted.• Press thekey.System SettingsLetter transport run timeMore (+) / Less (-) / Factory DefaultSave• Select SYSTEM SETTINGSTRANSPORT RUN TIME.LETTERcentormail opens the letter transport runtime adjustment menu.• Press MORE (+) or LESS (-) to adjust therun timeorpress FACTORY DEFAULT to reset thedisplay to the default value.• SAVE the displayed setting.

112centormail Operator Manual14.15 Extend number of available accountsAs a standard, centormail 120 is provided with 100 accounts. You can increase thenumber of possible accounts to 300. For this purpose you need an authorization codewhich you can order from FP Mailing Solutions.centormail 140 features 300 accounts standard.System SettingsEnable / Disable FunctionsEnlarged AccountingEnter Authorization code• Press thekey.• Select SYSTEM SETTINGS ENABLE /DISABLE FUNCTIONS ENLARGEDACCOUNTING.• Enter the code.• Press ENABLE to proceed.To check the number of availableaccounts, call up SYSTEM INFORMATION/REPORTS MACHINE INFORMATION (alsosee page 93).Enable

Advanced settings & system information 11314.16 Print system14.16.1 Display current state / filling level• Press thekey.PrintingPrint System Information• Select PRINTINGINFORMATION.PRINT SYSTEMcentormail will now display information onthe state of the two ink cartridges / printheads as well as on the filling level of theink tank (centormail 140).14.16.2 Adjusting the print head lowered durationThe print head lowered duration determines for how long the ink cartridges / printheads remain in ‘ready position’ after the last printing. After that time, the inkcartridges / print heads move back into ‘sealed position’.• Press thekey.PrintingPrint head lowered duration+1 Second / -1 Second• Select PRINTING PRINT HEADLOWERED DURATION.• Press + 1 SECOND to increase the timeorpress -1 SECOND to decrease the time.• SAVE the displayed setting.Save

114centormail Operator Manual14.17 Rate tables (centormail with static / dynamic scale)centormail can store up to 2 rate tables. centormail automatically checks that the ratetable is valid.14.17.1 Updating the rate tableYou must update the rate table for postage rate calculation if postage regulations orrates have changed. centormail supports loading of rate tables from chip card. Orderthe new rate table from FP Mailing Solutions.Load Data from CardInsert data card with rate table• Press thekey.• Select LOAD DATA FROM CARD.• Remove the access card and insert thedata card containing the rate table.• Confirm the security prompt bypressing YES.centormail now loads the rate table that isstored on the card.• Carefully read all displayed informationand follow the instructions.Upon activation of a new rate table, thememory keys will be erased and reprogrammed.In the future, rate tables will automaticallybe updated during TELESET. Until thisfeature is implemented, new rate tableshave to be loaded into centormail via chipcard.

Advanced settings & system information 11514.17.2 Deleting rate tableCaution! It is not possible to select a single rate table for deletion.Deletion always affects all rate tables stored in the metering machine.Without a valid rate table, you won’t be able to use the postage ratecalculation function!• Press thekey.Postage Rate TableDelete Postage Rate Table• Select POSTAGE RATE TABLEPOSTAGE RATE TABLE.DELETEIf you really want to delete all rate tablescurrently stored in the mailing system:• Confirm the security prompt bypressing YES.Before you can use the postage ratecalculation function again you must loada rate table. On how to do this, please seepage 114.14.17.3 Switching automatic endorsement imprint on/offThis setting determines whether the postage rate calculation function affects theendorsement imprint setting in the home menu.• Press thekey.Postage Rate TableAutomatic endorsement printingOn / Off• Select POSTAGE RATE TABLEAUTOMATIC ENDORSEMENT PRINTING.centormail opens the settings menu.• Press ON / OFF to set the automaticendorsement imprint to the desiredsetting.• SAVE the displayed setting.Save

116centormail Operator ManualFunctions in the AUTOMATIC ENDORSEMENT PRINTING menu and their meaning:AUTOMATIC: ONAUTOMATIC: OFFDuring postage rate calculation, centormaildetermines and activates (sets) an appropriateendorsement imprint based on theentered mailing data.The automatically selected endorsementimprint cannot be changed manually.If no suitable endorsement is present,centormail meters without endorsementimprint.centormail will not automatically setendorsement imprints. When metering, theendorsement selected in the home menu willbe printed.

Advanced settings & system information 11714.17.4 Changing local ZIP code for postage rate calculationThis setting determines which place of deposit the centormail uses for postage ratecalculation.• Press thekey.Postage Rate TableChange local ZIP codeType ZIP Code: 123 (1st 3 digits)Save• Select POSTAGE RATE TABLECHANGE LOCAL ZIP CODE.• Enter the first three digits of the localZIP code.orset LOCAL=ORIGIN.• SAVE the setting shown.The local ZIP code for postage rate calculationis set and remains effective until itis changed – even if the machine isswitched off.Functions in the CHANGE LOCAL ZIP CODE menu and their meaning:LOCAL=ORIGINSets the local ZIP code to the origin ZIP codeof your centormail postage meter.

118centormail Operator Manual14.18 Zeroing static scale (centormail with static scale)The static scale is automatically zeroed if deviations from the zero point are detected.This is indicated by a pop up message. If you wish to weigh with a pre-load (e.g. whenusing an extra scale pan), you have to zero the scale.• Press thekey.ScaleZero Adjust• Select SCALEZERO ADJUST.For a few seconds, a pop up messageinforms you about the process. As soonas the message disappears, the scalehas been zeroed.14.19 Set gravitation (centormail with static / dynamic scale)To determine the weight, the scale measures the gravity between the earth and theobject on the weighing platform. This force depends on the latitude and the distancefrom the geocenter. Therefore, you have to set the location of your mailing systemwith scale for exact weight display.• Press thekey.ScaleSet GravitationChange• Press SCALECHANGE.SET GRAVITATIONA list of all federal states is displayed.• Select the location of your mailingsystem.• SAVE the displayed setting.Select location (state)Save

Advanced settings & system information 11914.20 Dynamic scale – changing the weighing mode(centormail with dynamic scale)By setting the weighing mode of the dynamic scale, you determine the way your mailpieces are handled. Select ALWAYS WEIGH to process mixed (daily) mail, orWEIGH ONCE to meter mail pieces with the same format and weight (like bulk mail).Upon system start, weighing mode is set to ALWAYS WEIGH by default.• Press thekey.ScaleDynamic Scale• Select SCALEDYNAMIC SCALE.• Select the desired weighing mode:WEIGH ONCE or ALWAYS WEIGH.• SAVE the displayed setting.Always weigh / Weigh onceSaveWeighing mode – possible settings and their meaning:ALWAYS WEIGH(default setting)Display in thehome menuWEIGH ONCEDisplay in thehome menuTo process mixed mail.The dynamic scale determines the weightand format of each mail piece.The ascertained values are used bycentormail to calculate the postage foreach mail piece.To process uniform mail pieces.The dynamic scale determines the weightand format of the first mail piece only.The ascertained values, combined withthe selected mailing data, are used bycentormail to calculate the postage. Postagewill be the same for all mail pieces.A new postage value will only becalculated if you change the settingsaffecting postage calculation.

120centormail Operator Manual14.21 Adjusting moistening (centormail with sealer)centormail monitors the operational conditions of the sealer. Upon system start, aswell as occasionally during operation, sealing liquid from the tank is pumped to themoistening sponge. Thus, centormail makes sure the sponge is always properlywetted. You only need to adjust the moistening if the envelope flaps are moistenedtoo little or too much.• Press thekey.SealingMore (+) / Less (-)• Select SEALING.• Use MORE (+) or LESS (-) to adjust themoistening.• Press SAVE to store the displayedsetting.SaveFunctions and settings of the SEALING menu and their meaning:MORE (+)LESS (-)START PUMPIncrease moistening of envelope flaps.Decrease moistening of envelope flaps.If moistening has been enabled on thesealer, sealing liquid from the tank willimmediately be pumped to the moistener(10 pump cycles).

Advanced settings & system information 12114.22 Re-authorizationYou must inform FP Mailing Solutions of the new location for your centormail if youwish to operate the centormail at another location (e.g. after a relocation). At the newlocation you must re-authorize your centormail by establishing a modem connectionto the data center.• Press thekey.System SettingsRe-Authorize• Select SYSTEM SETTINGSRE-AUTHORIZE.• Confirm the security prompt with Yes.Re-Authorization starts. You can monitorthe progress in the display. It takes sometime to establish the connection and toexchange data. Please stand by.

122centormail Operator Manual15 Maintenance and careHave your centormail mailing system regularly checked and maintained by authorizedservice. This guarantees long-term, trouble-free operation. Contact us for ourlow-price maintenance and service agreement.You can perform the following cleaning and maintenance tasks yourself:– cleaning the outer housing parts– changing / adjusting the ink cartridges (centormail 120)– changing / adjusting the print heads (centormail 140)– changing the ink tank (centormail 140)– cleaning the print system– filling with sealing liquid (centormail with sealer)– cleaning / replacing the sponge (centormail with sealer)– replacing the ink fleece– replacing the battery.15.1 Cleaning the centormail mailing systemWarning! Unplug the power plugs prior to cleaning the centormail mailingsystem.Warning! Be extremely careful when handling liquids. Take special care thatno foreign objects penetrate the system’s interior. If this should happen, havethe centormail mailing system checked by FP Mailing Solutions Servicebefore using it again.How to clean the mailing systemOFF• Switch off the mailing system.• Unplug the power plugs of the mailingsystem, as well as all components connectedto it (e.g. feeder) from thesocket(s).• Clean dirt from the housing with aslightly damp cloth. You can also usea commercially available soap.

Maintenance and care 12315.2 Changing the ink cartridges (centormail 120)centormail will remind you that the ink cartridges should be exchanged.If you wish to replace the ink cartridges before the exchange procedure is startedautomatically, you can start the procedure from the MENU. Please refer to “Start theexchange procedure” on page 128.We recommend always keeping a new FP Cartridge set in reserve.Warning! Ingestion of the ink can be hazardous. Avoid contact with the eyes.Keep the ink cartridges away from children. Further instructions for use areenclosed with the ink cartridges.Caution! Heed the following tips to avoid damage to the print system:• Only use ink cartridges by FP Mailing Solutions.• Always replace the ink cartridges in pairs. Only insert new ink cartridges.• Only remove the ink cartridges if you are requested to do so by thecentormail mailing system. The ink cartridges are automatically movedinto the changing position.Caution! There could be ink residues on the used cartridges.• Take care not to soil your skin, your clothes, or objects near by.• Use a mat to place the ink cartridges.Changing the ink cartridgescentormail tells you when to change theink cartridges.• Follow the instructions in the display.• Confirm the completion of each stepwith CONTINUE.The necessary steps are described indetail on the following pages.

124centormail Operator ManualRemoving the ink cartridges• Open the flap by pressing the releasekey.• Release the ink cartridges:Turn the two blue-green leversupwards.• Pull both lifters (blue-green) upwards.The ink cartridges are lifted from theirbrackets.

Maintenance and care 125• Pull both ink cartridges upward out ofthe bracket.• Confirm the completion of each stepwith CONTINUE.Inserting new ink cartridgesCaution! Insert the ink cartridges onlyafter they have adapted to the ambienttemperature of the postage meter (e.g.after storage in the basement or aftertransport in a cold vehicle). Else, no correctcalibration can be performed.• Unpack the new ink cartridges.• Remove the protective strip from theink cartridges.

126centormail Operator Manual• Hold the ink cartridge with its connectorsfacing backwards, i.e. towards theback of the mailing system.• Insert the ink cartridge into its bracket.• Push down the ink cartridge as far as itgoes.• Finally push the ink cartridge backgently – it will then tilt into the bracket.• Insert the second ink cartridge in thesame way.• Lock the ink cartridges: Turn the twoblue-green levers downwards.• Close the lid. Press the release key tolock the lid.• Confirm the completion of each stepwith CONTINUE.

Maintenance and care 127CalibrationCleaningThe ink cartridges are calibrated after theexchange procedure. See the display tomonitor the process. Please wait until thecalibration has finished.After calibration, the ink cartridges arecleaned. The cleaning procedure is automaticallyperformed.Adjusting the ink cartridgescentormail continues with the ink cartridgeadjustment procedure: It tells youto position a letter.• Position an empty envelope for the testprint.centormail generates the test imprint.• On the test imprint, determine the numbersnext to which– the horizontal bars are best alignedto each other and– the vertical bars are best aligned toeach other.Ink cartridges correctly alignedInk cartridges not correctly alignedIf the horizontal and vertical bars form astraight line below number 5, the ink cartridgesare correctly aligned.• Press FINISH to complete the procedure.If the horizontal and vertical bars do notform a straight line below number 5:• Press CONTINUE to proceed with theadjustment procedure.

128centormail Operator ManualHorizontal line• Enter the number below which thehorizontal bars are best aligned to eachother.(If necessary: Press to deletethe displayed number.)• Press CONTINUE to proceed.Vertical line• Enter the number below which the verticalbars are best aligned to eachother.(If necessary: Press to deletethe displayed number.)• Press CONTINUE to proceed.• Position an empty envelope for the newtest print.• Check the test print. If necessary,repeat the adjustment procedure untilthe ink cartridges are correctly aligned.Start the exchange procedureIf you wish to replace the ink cartridgesbefore prompted to do so by centormail,you can start the procedure from theMENU.PrintingChange ink cartridge / printheads• Press the key.• Select PRINTING CHANGE INK CAR-TRIDGE / PRINTHEADS.The exchange procedure starts.• Follow the instructions in the display.(See pages 124 to 128 for notes.)

Maintenance and care 12915.3 Changing the print heads (centormail 140)On systems with an ink tank, you also have to replace the connecting hoses leadingto the tank. If desired, we will gladly provide support on this. Please contact the FPMailing Solutions Service.If you wish to replace the print heads before the exchange procedure is started automatically,you can start the procedure from the MENU. Please refer to “Start theexchange procedure” on page 135.We recommend always keeping a new FP Print head kit in reserve.Warning! Ingestion of the ink can be hazardous. Avoid contact with the eyes.Keep the print heads away from children. Further instructions for use areenclosed with the print heads.Caution! Heed the following tips to avoid damage to the print system:• Only use print heads by FP Mailing Solutions.• Always replace the print heads in pairs. Only insert new print heads.• Only remove the print heads if you are requested to do so by thecentormail mailing system. The print heads are automatically moved intothe changing position.Caution! There could be ink residues on the used print heads and the hosecouplings.• Take care not to soil your skin, your clothes, or objects near by.• Wipe the hose couplings with an absorbent cloth immediately afterdisconnection.• Use a mat to place the print heads.Changing the print headscentormail tells you when to change theprint heads.• Follow the instructions in the display.• Confirm the completion of each stepwith CONTINUE.The necessary steps are described indetail on the following pages.

130centormail Operator ManualRemoving the print heads• Open the flap by pressing the releasekey.Disconnect hose couplings:• Hold an absorbent cloth ready.• Press to release and remove the couplingto the front.• Wipe the hose coupling with an absorbentcloth.• Disconnect the coupling of the secondhose in the same way.Release the print heads:• Turn the two blue-green leversupwards.

Maintenance and care 131• Pull both lifters (blue-green) upwards.The print heads are lifted from their brackets.• Pull both print heads upward out of thebracket.• Confirm the completion of each stepwith CONTINUE.Inserting new print headsCaution! Insert the print heads only afterthey have adapted to the ambient temperatureof the postage meter (e.g. afterstorage in the basement or after transportin a cold vehicle). Else, no correct calibrationcan be performed.• Unpack the new print heads.• Remove the protective strip from theprint heads.

132centormail Operator ManualConnect the hose to the print head:• Hold the connecting piece on its blackhandle and plug onto the print head asshown.Connecting pieceThe hose is correctly connected to theprint head if the connecting piece is fullywithin the transparent shaft.• Connect the hose of the second printhead in the same way.• Hold the print head with its connectorsfacing backwards, i.e. towards the backof the mailing system.• Insert the print head into its bracket.• Push down the print head as far as itgoes.• Finally push the print head backgently – it will then tilt into the bracket.• Insert the second print head in thesame way.• Lock the print heads: Turn the two bluegreenlevers downwards.

Maintenance and care 133• Plug the hose coupling of the left printhead into the socket marked with L andpush in firmly. Feel the coupling lock inplace.• Plug the hose coupling of the right printhead into the socket marked with Rand push in firmly. Feel the couplinglock in place.• Close the lid. Press the release key tolock the lid.• Confirm the completion of each stepwith CONTINUE.Note:If the flap cannot be closed correctly,adjust the position of the hoses by gentlyturning the black handles on the connectionpieces.

134centormail Operator ManualCalibrationCleaningThe print heads are calibrated after theexchange procedure. See the display tomonitor the process. Please wait until thecalibration has finished.After calibration, the print heads arecleaned. The cleaning procedure is automaticallyperformed.Adjusting the print headscentormail continues with the print headadjustment procedure: It tells you to positiona letter.• Position an empty envelope for the testprint.centormail generates the test imprint.• On the test imprint, determine the numbersnext to which– the horizontal bars are best alignedto each other and– the vertical bars are best aligned toeach other.Print heads correctly alignedPrint heads not correctly alignedIf the horizontal and vertical bars form astraight line below number 5, the printheads are correctly aligned.• Press FINISH to complete the procedure.If the horizontal and vertical bars do notform a straight line below number 5:• Press CONTINUE to proceed with theadjustment procedure.

Maintenance and care 135Horizontal line• Enter the number below which thehorizontal bars are best aligned to eachother.(If necessary: Press to deletethe displayed number.)• Press CONTINUE to proceed.Vertical line• Enter the number below which the verticalbars are best aligned to eachother.(If necessary: Press to deletethe displayed number.)• Press CONTINUE to proceed.• Position an empty envelope for the newtest print.• Check the test print. If necessary,repeat the adjustment procedure untilthe print heads are correctly aligned.Start the exchange procedureIf you wish to replace the print headsbefore prompted to do so by centormail,you can start the procedure from theMENU.PrintingChange ink cartridge / printheadsChange printhead• Press the key.• Select PRINTING CHANGE INK CAR-TRIDGE / PRINTHEADS CHANGE PRINT-HEAD.The exchange procedure starts.• Follow the instructions in the display.(See pages 129 to 135 for notes.)

136centormail Operator Manual15.4 Changing the ink tank (centormail 140)centormail will remind you when it is time to change the ink tank. If the ink tank isempty, centormail automatically initiates the tank change procedure. The mailingsystem is no longer ready for operation. You have to replace the ink tank before youcan go on printing with centormail.We recommend always keeping a new ink tank in reserve.Warning! Ingestion of the ink can be hazardous. Avoid contact with the eyes.Keep the ink tank away from children. Further instructions for use areenclosed with the ink tank.Caution! Heed the following tips to avoid damage to the print system:• Only use ink tanks by FP Mailing Solutions.• Only insert new ink tanks.Caution! There could be ink residues on the used ink tank.• Take care not to soil your skin, your clothes, or objects near by.• Use a mat to place the ink tank.Changing the tankcentormail tells you when to change theink tank.• Follow the instructions in the display.The necessary steps are described indetail on the following pages.

Maintenance and care 137Remove the ink tank• Open the flap by pressing the releasekey.• Press on the recess on the tank lid,press down the tank and pull forward atthe same time.The tank is now unlocked and rests loosein its bracket.• Pull the tank upward out of the bracket.

138centormail Operator ManualInsert new ink tank• Unpack the new ink tank.• Insert the ink tank as illustrated.• Push down the ink tank. The ink tanklocks into its bracket.• Close the lid. Press the release key tolock the lid.• Confirm the completion of each stepwith FINISH.

Maintenance and care 13915.5 Adjusting the ink cartridges (centormail 120) /print heads (centormail 140)You have to adjust the ink cartridges / print heads if the meter imprints contains misalignments.By adjusting the ink cartridges / print heads, you will achieve a perfectprinting image again. The adjustment procedure is done in the same way oncentormail 120 and centormail 140.Start the adjustment procedure• Press thekey.PrintingPrinthead alignment• Select PRINTINGMENT.PRINTHEAD ALIGN-centormail now starts the adjustment procedure.Follow the instructions in the display.For an overview of the procedure, seepages 127/128 or pages 134/135.

140centormail Operator Manual15.6 Cleaning the print systemYou should start the cleaning process for the print system if the quality of the stampis not good enough (e.g. gaps in the imprint after longer periods out of use).Cleaning• Press thekey.PrintingClean Print System• Select PRINTINGTEM.CLEAN PRINT SYS-A message will inform you about thecleaning in progress.• Generate and check a zero imprint tocheck the print quality (see page 30).Intensive cleaningPrintingYou should start the intensive cleaningprocess if the normal cleaning does notsignificantly improve the imprint quality.• Press thekey.Intensive Clean of Print System• Select PRINTINGPRINT SYSTEM.INTENSIVE CLEAN OFA message will inform you about thecleaning in progress.• Generate and check a zero imprint tocheck the print quality (see page 30).When the print system is heavily stained,it is possible that even intensive cleaningprocess does not improve the imprintquality as expected. In such cases, it mayhelp to manually clean the ink cartridges /print heads (see page 141).

Maintenance and care 141Manually cleaning the ink cartridges / print headsCaution! Improper cleaning may damage the ink cartridges / print heads orrender them unusable. Heed the following tips to avoid damage to the printsystem:• If you encounter imprint quality issues, always perform one of the systemcleaning functions available from the MENU first. Please refer toChapter 15.6 on page 140.• You should only clean the ink cartridges / print heads manually in exceptionalcases, when automatic cleaning fails to restore the normal printquality.• Only use a soft, fiberless cloth that is moistened with de-ionized water forcleaning. Small fibers might clog the nozzles. A cloth that is dry or not softenough may cause scratches. Such scratches make the cartridge / printhead become unusable, because they prevent the ink jet from beingcorrectly positioned during printing.• Do not use chemical cleaning agents.Moving the ink cartridges / print headsinto the changing positionPrintingChange ink cartridge / printheadscentormail 140:Change printhead• Press the key.• Select PRINTING CHANGE INK CAR-TRIDGE / PRINTHEADS CHANGE PRINT-HEAD.The exchange procedure starts.Removing the cartridges / print headsCaution! Swapped cartridges / printheads may cause print system errors.When cleaning, you are advised to onlyremove one cartridge / print head at atime. Thus, you cannot accidentally swapthem on re-insertion.• Open the print system flap by pressingthe release key.

142centormail Operator Manual• Remove one ink cartridge / print head.centormail 120: For detailed instructionson how to remove and insert the ink cartridges,see Chapter 15.2.centormail 140: For detailed instructionson how to remove and insert the printheads, see Chapter 15.3.Cleaning• Moisten a soft, fiberless cloth with deionizedwater.If you do not have de-ionized water athand, you can also use distilled or tapwater. However, tap water contains mineralsthat may stain the cartridge / printhead.• Hold the cartridge / print head as indicated.The nozzles face down!• Wipe the cartridge / print head slowlyand very softly with the cloth in thedirection of the arrow. Repeat this procedurea few times.The water will blend with ink residues andclean the nozzles.• Re-insert the cartridge / print head.• Remove the other cartridge / print headand clean it in the same way.• Re-insert the cartridge / print head.• Close the print system flap.

Maintenance and care 14315.7 Replacing the ink fleececentormail will remind you when it is time to change the ink fleece.Caution! Take care not to soil your skin, your clothes, or objects near by. Usea mat to place the fleece tray.• Remove the fleece tray to the front.• Place the fleece tray on a mat.• Compress the clamp at its indentationswith two fingers (1) andlift it upwards (2).• Remove the ink fleece.• Insert a new ink fleece.

144centormail Operator Manual• Move the clamp downwards until itsnaps back into place.• Push in the fleece tray as far as it willgo.The mailing system is now ready for operationagain.

Maintenance and care 14515.8 Filling with sealing liquid (centormail with sealer)Each moistener unit comes with a bottle of sealit sealing liquid. Especially whenprocessing mixed mail, we recommend using the supplied liquid. This special sealingliquid is available from FP Mailing Solutions.Warning! Switch off the centormail mailing system and all components connectedto it prior to filling with sealing liquid.Warning! Be extremely careful when handling liquids. If you fill the sealanttank, make sure not to moisten any parts connected to the mains. If thisshould happen, immediately unplug the power plugs. Have the centormailmailing system checked by FP Mailing Solutions Service before using itagain.• Switch off centormail and all componentsconnected to it.• Open the lid: Press on the marker, thenflap down the lid.• Pull out the yellow plug of the sealanttank.

146centormail Operator Manual• Fill the tank with sealing liquid.The sealant tank holds up to 800 ml.Always keep an empty bottle of the sealingliquid. You need the original bottle incase you have to drain the tank.• Re-insert the plug into the filler hole ofthe sealant tank and push it closefirmly.• Close the lid and gently snap it in itslock.It is now safe to switch the mailing systemback on.

Maintenance and care 14715.9 Clean / replace the sponge (centormail with sealer)• Switch off centormail and all componentsconnected to.• Press the release key.The moistening unit swings to the front byitself.• Hold the moistener as illustrated.Fixation plate• Slightly press down the lug of the fixationplate and remove the fixation plate.• Remove the soiled / worn sponge.• To clean the sponge: rinse with plentyof water to remove glue residues.or• Replace the sponge: moisten the newsponge prior to insertion. Thus, youmake sure that the flaps will be correctlymoistened from the start.We recommend always keeping a newsponge in reserve.

148centormail Operator Manual• Insert a new / the cleaned sponge.Fixation plate• Hook the fixation plate into the lowerpart of the moistener as illustrated.• Snap in the upper part of the fixationplate.Warning! Potential hazard that mayresult in injury to the hands. When closingthe unit, do not reach into the areabetween the moistening unit and the letterguide face.• Lock the moistening unit back in place.It is now safe to switch the mailing systemback on.

Maintenance and care 14915.10 Replacing the batteryThe mailing system monitors the charging state of the battery. A display messageappears when it is time to replace the battery.Caution! Only use batteries provided by FP Mailing Solutions,90.4701.8004.00. Observe the instructions enclosed with the battery forusage and disposal.Caution! Switch off the centormail. Unplug the power plug out of the powersocket prior to replacing the battery.OFF• Switch off the centormail postagemeter and all connected peripheraldevices (e.g. feeder).• Unplug the power plugs of all componentsfrom the socket.The battery compartment is located at therear of the machine. If you have to turnthe centormail to get access to themachine’s back:• Dismantle the mailing system as far asnecessary (see appendix, page 171).• Push in the clip-lock of the battery compartmentcover in the direction of thearrow and remove the cover.• Remove the empty battery.Battery compartment

150centormail Operator Manual• Insert new battery. Make sure that thepolarity is correct! Symbols in thebattery compartment depict the correctpolarity.• Close the battery compartment.• Set up all additional components of themailing system if necessary (seeappendix, page 180).• Re-insert the power cable(s) of themailing system.It is now safe to switch the mailing systemback on.

Troubleshooting 15116 Troubleshooting16.1 Error messagesAn error message appears on the displayin case of an error or handling error. Inaddition, a beep may also indicate anerror (see Chapter 14.4 on page 96).Carefully read the error message. Youwill be given hints on the error’s causeand what you can do to remedy it.You can correct many minor errors andissues occurring during centormailoperation yourself.Please contact your FP servicing dealer ifyou cannot remedy an error by means ofthe display information and the hintsgiven in this Operator Manual.ProblemPossible cause and remedy… general errorsBlank displaycentormail ‘behavesstrangely’ or does notseem to react anymorecentormail makes soundswithout any apparentreasonCheck whether the power cable has been properlyplugged in and the power switch has been engaged.Software problem.Switch off centormail. Wait for at least 1 minute, thenswitch centormail back on.The print system and the ink tank may cause soundsdue to pumping and deairing. These are normalsounds that are related to their function, thus they areno errors.

152centormail Operator ManualProblemcentormail refuses toperform an operation and‘beeps’ repeatedlyChip card not recognizedPossible cause and remedyThe beeps indicate that centormail cannot perform thedesired function (e.g. if you press a key that is withoutfunction in the current menu, or if a previous operationhas not been completed).Carefully read the displayed message(s).The card is not properly plugged in.Remove the card from the card reader, then re-insertit (chip facing the rear).Wrong card type has been plugged in.Carefully read the displayed information.Functions– are presented in grayletters– are ‘missing’ from thedisplayYou cannot access those functions.Please heed the access rights (see pages 163 to 165).This function has been hidden from the home menu.Adapt the menu to your needs (see page 108).… during meteringLabel metering:– separation error– jamLabels stick to one another.Take the labels out of the dispenser.Slacken / fan the label stack and reinsert it (see page 46).The labels used were not well suited.Only use FP labels.Too many labels in the dispenser.Never insert more than 1 package at a time.Wrong label type was set in the menu / wrong labeltype placed in the dispenser.Check the label type, correct the setting if necessary(see Chapter 14.2, page 94).Letter transport does notstartcentormail’s home menu is not displayed.Press the Home key to enter the home menu, then tryagain.

Troubleshooting 153Problem(continued)Letter transport does notstartLetter transport stops ordoes not startMetering not possiblePossible cause and remedySensor does not recognize letterPlace the letter once more or start letter transport bypressing the Start / Stop key.Safety cap has been released.Please refer to Chapter 16.4 on page 161.No access card inserted.Insert an access card (USER or MASTER).No postage available in the postage meter / creditcompletely spent.Load postage (see Chapter 11, page 81).No postage is set.Set postage (see Chapter 4.1, page 33).Postage could not be determined, because– mailing data are incomplete or– weight was not determined (display reads“0lb 0.0oz”).Check the settings for postage rate calculation (seeChapter 6.2, page 51).The card reader does not recognize the card.Remove and re-insert the card.The current account’s credit is too low. Have new creditallocated to the account by the system administrator.Print quality:gaps / blanksPrint quality:misalignments / offsets inthe imprintText message does not fiton the mail pieceClean the print system (see Chapter 15.6, page 140).Adjust the ink cartridges / print heads (see Chapter 15.5,page 139).A meter imprint that contains an advert and a textmessage is too long for the envelopes / cards used.Use envelopes / cards with a sufficient length.

154centormail Operator ManualProblemPossible cause and remedy… during weighing and postage rate calculationDynamic scale indicates apre-load that is to heavyStatic and / or dynamicscale fail to determine theweightA foreign object is stuck in the letter transport.Check the letter transport / weighing area of thedynamic scale for foreign objects (visual inspection).Carefully remove any foreign object(s).If the error occurs repeatedly: Call your FP servicingdealer.Either centormail does not recognize the scale, or thescale is defective.Call your FP servicing dealer.The mail piece is too light or too heavy.Only use the scale for mail pieces that are within itsweighing range (see page 192).Static scale does notdetermine the weight of amail piece placed on theweighing platformThis combination is notallowedWhen placing the mail piece, another mail piece hadalready been placed on the platform. The scale onlydetermines the weight if it was emptied before.Empty the weighing platform. Place the mail piece.USPS does not offer the selected combination of extraservices.USPS offers some extra services only when combinedwith other services.External scale fails totransfer postage value tocentormailCheck that the external scale is properly connectedand set up for operation with centormail (see Chapter 9.1,page 78 and postage scale Operator Manual).Problem with the external scale.(For troubleshooting see postage scale Operator Manual.)

Troubleshooting 155ProblemPossible cause and remedy… during TELESETCannot access TELESETfunctionsDesired amount cannot beloadedTELESET procedureabortsFrom the current account, loading postage is notpermitted.Amount not permissible.Enter a different amount and try again.centormail cannot establish a connection to theTeleset Data Center (TDC).Check the modem parameters (see Chapter 14.8, page 103).Check the TDC’s phone number (see Chapter 14.9,page 105).… during initial setup, maintenance and carecentormail fails torecognize the inkcartridges / print heads orthe ink tankThe ink cartridges / print heads / the ink tank were notinserted properly.Remove and re-insert the cartridges / print heads /ink tank.Wrong ink cartridges / print heads / ink tank inserted.Please heed the specifications (see page 195).Ink cartridges / print heads / ink tank defective.Call your FP servicing dealer.Software problem.Switch off centormail. Wait for at least 1 minute, thenswitch centormail back on.Cleaning the print systemfails to improve the printqualityThe ink cartridges / print heads are either heavilysoiled or dried out. Repeat the cleaning process: Usethe function “Intensive Clean of Print System” (seepage 140).If this fails to correct the error:Manually clean the ink cartridges / print heads(see page 141).

156centormail Operator ManualProblemData (e.g. adverts) cannotbe loaded from chip cardPossible cause and remedyThe card used does not contain valid data.Wrong card plugged in?Insert a data card.Card is defective. Call your FP servicing dealer.Data transfer to FP-serviceimpossiblePrint system flap isjammedcentormail cannot establish a connection to the datacenter.Check the modem parameters (see Chapter 14.8, page 103).Check the phone number set up for remote diagnostics(see Chapter 14.9, page 105).On systems with an ink tank system, the connectinghoses leading from the tank to the print heads mightpush against the flap.Gently turn the black handles of the connection pieceson the print head. Thus, you can alter the position ofthe hoses.… with automatic feedingJam On how to fix a letter jam, please see Chapter 16.2,page 158 and Chapter 16.3, page 159.Letter transportdoes not startSensor does not recognize the letters.Start letter transport with Start / Stop key.centormail’s home menu is not displayed.Press the Home key to enter the home menu, then tryagain.Letter transport isstopped / batchprocessing wasinterruptedJam. Carefully read the displayed information.On how to fix a letter jam, please see Chapter 16.2,page 158 and Chapter 16.3, page 159.The batch counter is turned on. After the pre-setnumber of mail pieces have been processed,centormail will automatically stop.Disable the batch counter or adjust the target count(see Chapter 5.2, page 42).

Troubleshooting 157ProblemPossible cause and remedy… with envelope sealingEnvelopes are not properlysealedSponge is too dry.Pump sealing liquid into the moistening unit:MENU SEALING START PUMP (see also Chapter 14.21,page 120).Sponge is dirty or worn.Clean or replace the sponge (see Chapter 15.9, page 147).You have used improper envelopes.Only use envelopes that are suited for sealing bymachine. Observe specifications (see page 197).The envelope flaps are not properly moistened.Adjust the moistening level (see Chapter 14.21, page 120).Envelopes are not sealedcentormail warns youabout an empty sealanttank, although there is stillenough sealing liquid inthe tankSealing is disabled.Turn the envelope sealing switch to the positionSEAL.Tap water might produce air bubbles (depending onthe water quality of your local water supply), whichmay interfere with correct filling level detection.On the sealer: Open the lid. Pull out the yellow plug.(See also page 145.)The filling level sensor is located front-right of the innerside of the tank. Using a finger, wipe over the sensorseveral times.Close the sealant tank. Close the lid. (See also page 146.)If problem persists: Use FP sealing liquid or distilledwater.

158centormail Operator Manual16.2 Fixing a letter jam in the feeder• Pull off the cover of the feeder to thefront.• Turn the service lever to the left (1).This will disengage the transportrollers.• Carefully remove the stuck letter to thetop right (2).• Turn the service lever to the right – thetransport rollers move back into theirworking position.

Troubleshooting 159• Insert the cover in the two lateral guidesof the housing and push in as far as itgoes.• Please heed the information on thepostage meter’s display.16.3 Fixing a letter jam in the sealer• Press the release key.The moistening unit swings to the front byitself.• Remove the letter.

160centormail Operator ManualWarning! Potential hazard that mayresult in injury to the hands. When closingthe unit, do not reach into the areabetween the moistening unit and theletter guide face.• Lock the moistening unit back in place.• Please heed the information on thepostage meter’s display.

Troubleshooting 16116.4 Safety cap has been released – letter transport stopsThe safety cap helps to avoid injury thatmay be caused by improper handlingwithin the letter exit of the postage meter.When the safety switch is activated, thesafety cap is released and the lettertransport stops immediately. An errormessage is issued, informing you aboutthe problem.• Remove the cause which led to theactivation of the safety switch.Safety cap• Clip the safety cap back into place.Warning! Potential hazard that mayresult in injury to the hands! By nomeans must you try to block or fasten thesafety cap. Any fastening of the safetycap prevents it from being released in thecase of a jam or an unauthorizedinterference, thus rendering the wholesafety switch concept inoperative.

162centormail Operator Manual

AppendixAppendix – Access rights for selected functions 163Access rights for selected functionsFunctionsStatusWithoutaccesscardWithUSERcardWithMASTERcardAccessusingcard: OffAccounts: assign budgetAccounts: clear downAccounts: createAccounts: create / blockUSER cardsAccounts: deleteAccounts: presetadvert / text messageonly your ownAccounts: releaseTELESET accessAccounts: view statisticsAdvert only (print)Adverts: deleteAdverts: renameBatch counter:change settingFeed onlyImprint offset:change settingIncoming mailItem counter: display / reset

164centormail Operator ManualFunctionsStatusWithoutaccesscardWithUSERcardWithMASTERcardAccessusingcard: OffLoad data from chip card(e.g. adverts, rate table)Memory administrationMetering on all accountsMetering only onassigned accountPostage correctionPrint system: maintain(e.g. adjusting, cleaning)Rate table: deleteRedateRegister: display / printReply mail meteringSealing onlySystem information:display / printSystem settingsnot all not all not allTELESET(load postage) if released if releasedText message:enter / change / deleteZero imprint

Appendix – Menu (overview) 165Menu (overview)Subject to modifications

166centormail Operator ManualCountry codesCountryCodeCountryCodeAAfghanistan 100Albania 101Algeria 102Andorra 103Angola 104Anguila 105Antigua 106Argentina 107Armenia 108Aruba 109Ascension 110Australia 111Austria 112Azerbaijan 113Azores 114BBahamas 115Bahrain 116Bangladesh 117Barbados 118Belarus 119Belgium 120Belize 121Benin 122Bermuda 123Bhutan 124Bolivia 125Bosnia-Herzegovina 126Botswana 127Brazil 128British Virgin Islands 129Brunei Darussalam 130Bulgaria 131Burkina Faso 132Burundi 134CCambodia 202Cameroon 135Canada 136Cape Verde 137Cayman Islands 138Central African Republic 139Chad 140Chile 141China 142Colombia 143Comoros 144Congo Republic 145Congo, Democratic Republic 315Corsica 146Costa Rica 147Cote d’Lvoire 148Croatia 149Cuba 150Cyprus 151Czech Republic 152DDenmark 153Djibouti 154Dominica 155Dominican Republic 156EEast Timor 157Ecuador 158Egypt 159El Salvador 160Equatorial Guinea 161Eritrea 162Estonia 163Ethiopia 164

Appendix – Country codes 167CountryCodeCountryCodeFFalkland Islands 165Faroe Islands 166Fiji 167Finland 168France 169French Guiana 170French Polinesia 171GGabon 172Gambia 173Georgia 174Germany 175Ghana 176Gibraltar 177Great Britain 178Greece 179Greenland 180Grenada 181Guadeloupe 182Guatemala 183Guinea 184Guinea-Bissau 185Guyana 186HHaiti 187Honduras 188Hong Kong 189Hungary 190IIceland 191India 192Indonesia 193Iran 194Iraq 195Ireland 196Israel 197Italy 198JJamaica 199Japan 200Jordan 201KKazakhstan 203Kenya 204Kiribati 205Korea, Democratic People’s 206Republic (North)Korea, Republic of (South) 207Kuwait 208Kyrgyzstan 209LLaos 210Latvia 211Lebanon 212Lesotho 213Liberia 214Libya 215Liechtenstein 216Lithuania 217Luxembourg 218

168centormail Operator ManualCountryCodeCountryCodeMMacao 219Macedonia 220Madagascar 221Madeira Islands 222Malawi 223Malaysia 224Maldives 225Mali 226Malta 227Marshall Islands 318Martinique 228Mauritania 229Mauritius 230Mexico 231Micronesia 319Moldova 232Montenegro 234Montserrat 235Morocco 236Mozambique 237NNamibia 238Nauru 239Nepal 240Netherlands 241Netherlands Antilles 242New Caledonia 243New Zealand 244Nicaragua 245Niger 246Nigeria 247Norway 248OOman 249PPakistan 250Panama 251Papua New Guinea 252Paraguay 253Peru 254Philippines 255Pitcairn Islands 256Poland 257Portugal 258QQatar 259RReunion 260Romania 261Russia 262Rwanda 263SSaint Christopher 264Saint Helena 265Saint Lucia 266Saint Pierre & Miquelon 267Saint Vincent & the268GrenadinesSan Marino 269Sao Tome & Principe 270Saudi Arabia 271Senegal 272Serbia 273Seychelles 274Sierra Leone 275Singapore 276Slovak Republic 277Slovenia 278

Appendix – Country codes 169CountryCodeCountryCodeSolomon Islands 279Somalia 280South Africa 281Spain 282Sri Lanka 283Sudan 284Suriname 285Swaziland 286Sweden 287Switzerland 288Syria 289TTaiwan 290Tajikistan 291Tanzania 292Thailand 293Togo 294Tonga 295Trinidad 296Tristan da Cunha 297Tunisia 298Turkey 299Turkmenistan 300Turks & Caicos Islands 301Tuvalu 302VVanuatu 308Vatican City 309Venezuela 310Vietnam 311WWallis & Futuna Islands 312Western Samoa 313YYemen 314ZZambia 316Zimbabwe 317UUganda 303Ukraine 304United Arab Emirates 305Uruguay 306Uzbekistan 307

170centormail Operator ManualMoving the centormail mailing system to anotherlocationWarning! When moving the centormail mailing system to another location,please observe the following tips for your own safety:• Switch off the centormail mailing system and all components connected toit prior to dismantling and transporting them.• The centormail postage meter weighs more than 45 lb / 20 kg.You are advised to seek the help of another person when moving thepostage meter.Warning! Potential hazard that may result in injury to the hands! Be verycareful when handling the power sealer. As a consequence of its constructiondesign, the power sealer has very sharp edges that might hurt you.Caution! Please observe the following tips to avoid damage to the centormailmailing system:• Have the centormail mailing system with dynamic scale moved by FPMailing Solutions Service. Improper moving or transport of the dynamicscale may result in damage to the scale system.• Empty the sealant tank completely before transporting the sealer.• Do not use attached parts like the hand feed tray, the protective glass, thelabel dispenser, or the weighing platform as ‘handles’ during transport.The best way to handle the components is to hold them at the lower partof the housing at the clearance normally used for the housing connectors.• Always move the mailing system in a horizontal position.• We recommend using the original packaging in case you have to move thecentormail or send it to the FP Mailing Solutions Service.• Once you have brought the mailing system from a cold environment to thenew location: Wait for at least two hours before starting up the mailingsystem again. The centormail adapts to the room temperature. Anycondensation evaporates.This chapter describes how to dismantle and install the centormail mailingsystem including all of its optional components. Should a step not apply toyour configuration, just continue with the next step.

Appendix – Moving the centormail mailing system to another location 171Dismantling the centormail mailing systemRemove ink cartridges (centormail 120) / print heads and ink tank centormail 140)You only need to remove the ink cartridges/ print heads and the ink tank, ifyou move the mailing system to anotherlocation or when it is brought to service.During a transport within a building, thecartridges / print heads and the ink tankmay remain in the postage meter.centormail 120:• Start the exchange procedure toremove the ink cartridges. Please referto Chapter 15.2, page 123.• Pack up the ink cartridges. Best suitedare plastic bags.• Close the lid.• Press CANCEL to exit the exchange procedure.• Confirm all error messages (e.g. onmissing print heads / ink cartridges).centormail 140:• Start the exchange procedure toremove the print heads and the inktank. Chapter 15.3, page 129.• Follow the instructions how to removethe ink tank on page 137.• Pack up the print heads and the inktank. Best suited are plastic bags.• Close the lid.• Press CANCEL to exit the exchange procedure.• Confirm all error messages (e.g. onmissing print heads).

172centormail Operator ManualSwitch offOFF• Switch off the mailing system.• Remove card.• Empty the label dispenser.• Switch off external connected devices(PC, postage scale).• Unplug the power plugs of the mailingsystem, as well as all components connectedto it (feeder, power supply unitof the sealer, …) from the socket(s).• Pull the phone cable out of the phonesocket.Empty the sealant tank• Open the lid: Press on the marker, thenflap down the lid.• Pull out the yellow plug of the sealanttank.

Appendix – Moving the centormail mailing system to another location 173You need an original sealing liquid bottleand the suction hose, which came as anaccessory with the sealer.• Screw the suction hose onto the emptyoriginal bottle.• To drain the sealant tank: Slightly compressthe bottle, immerse its suctionhose in the tank, then loosen your gripof the bottle. Repeat this procedureuntil the sealant tank is empty.• Re-insert the plug into the filler hole ofthe sealant tank and push it closefirmly.• Close the lid and gently snap it in itslock.

174centormail Operator ManualRemove the hand feed trayWhen using the original packaging fortransport, you have to remove the handfeed tray.• Push the hand feed tray forward torelease it from the locking device.• Pull the hand feed tray to the left andaway from the postage meter.Remove the letter catch tray from the postage meter (centormail without power sealer)Catch brackets• Pull out both catch brackets.• Slightly lift the postage meter on itsright side and remove the envelopeslide to the right.Envelope slide

Appendix – Moving the centormail mailing system to another location 175Remove the power sealer and letter catch tray (centormail with power sealer)Catch brackets• Pull out both catch brackets., • Remove the connection cable of thepower sealer from the postage meter:Unscrew and carefully pull off the plug.Warning! Potential hazard that mayresult in injury to the hands! Be verycareful when handling the power sealer.As a consequence of its constructiondesign, the power sealer has very sharpedges that might hurt you.• Slightly lift the power sealer andremove it to the right.• The envelope slide, which is secured tothe power sealer with two hooks, cannow be easily separated from thepower sealer.Envelope slide

176centormail Operator ManualRemove cablesConnection cable(postage meter – dynamic scale)Power cableSpringModem cablePower cableConnection cable(dynamic scale – sealer)Power supply unitConnection cable(sealer – feeder)Power cableTermination plugOn the postage meter (left side of machine)On the postage meter (back cover)• Remove all connection cables tooptional components and externaldevices (e.g. PC): Unscrew and carefullypull off the plug.• Pull out power cable.• Remove termination plug (centormailwithout feeder):Unscrew and carefully pull off the terminationplug.• Remove modem cable: Press thespring on the plug and pull the plug outof the modem socket.

Appendix – Moving the centormail mailing system to another location 177On the dynamic scale (back cover)On the sealer (back cover)On the feeder (back cover)• Remove the connection cable of thesealer / feeder: Unscrew and carefullypull off the plug.• Pull out power cable.• Remove the power supply unit.• Remove the connection cable of thefeeder: Unscrew and carefully pull offthe plug.• Pull out power cable.• Remove termination plug:Unscrew and carefully pull off the terminationplug.Separate postage meter – dynamic scale – sealer – feeder• Slightly lift the postage meter and moveit to the right.• Slightly lift the dynamic scale and moveit to the right.• Slightly lift the sealer and move it to theright.HousingconnectorPostage meter

178centormail Operator ManualRemove housing connectorThe connectors for mechanic coupling ofthe housings are located in the clearancesof the side walls.To remove the connectors:• Slightly lift the affected component andremove the connector to the bottom.Housing connectorRemoval of the weighing platformWhen using the original packaging fortransport, you have to remove the weighingplatform.• Grab the weighing platform of the staticscale with both hands and pull itupwards vertically.Remove the protective glass from the postage meterWhen using the original packaging fortransport, you have to remove the protectiveglass, mounting a transport barinstead.The protective glass is fastened to thehousing of the postage meter with twoscrews.• Remove the two screws.• Remove the protective glass.

Appendix – Moving the centormail mailing system to another location 179Transport bar• Fasten the transport bar (part of theoriginal packaging) to the housing ofthe postage meter with the two screws.Transport• Make sure the postage meter and all itscomponents are safely packed beforetransporting them. If possible, use theoriginal packaging(s).• Always transport the mailing system ina horizontal position.

180centormail Operator ManualInstalling the centormail mailing system at a new locationFeederSealerDynamic scalePostage meterPower sealerLetter catch trayCaution! Please observe the following notes on systems with a dynamicscale:• Have the centormail mailing system installed by a service technician.• As for the choice of the place of installation, make sure that the feeder andthe dynamic scale rest on the same base (table / pedestal base).• By no means must the base vibrate or be mechanically unstable.Location• Make sure that the new location meetsthe following requirements:– room temperature: 59°F to 95°F(+15°C to +35°C)– not exposed to direct sunlight– relative humidity:20% to 70%, non-condensing– power socket and telephone jack forconnecting the modem in the immediatevicinity.

Appendix – Moving the centormail mailing system to another location 181• Place the centormail and its optionalcomponents on a firm, level, low vibrationhorizontal base.Please refer to page 193 for the standingsurface values of the system in differentconfigurations.Insert housing connectorThe components of the mailing systemare mechanically coupled and thus fixatedwith regard to their position in relationto one another by means of housingconnectors.• Slightly lift the postage meter on itsright side and slide the connector intothe clearance of the housing.Housing connectorOn the dynamic scale, sealer and feeder:• Insert the connectors in the same wayinto the right side wall.Coupling feeder – sealer – dynamic scale – postage meter• Slightly lift the sealer on its left side,move it close to the feeder and positionit on the connector.• Slightly lift the dynamic scale on its leftside, move it close to the sealer andposition it on the connector.Housing connectorPostage meter• Slightly lift the postage meter on its leftside, move it close to the dynamicscale, and position it on the connector.If your mailing system does not compriseall components mentioned, couple thoseyou use in the described way.

182centormail Operator ManualConnect the power sealer to the postage meterWarning! Potential hazard that mayresult in injury to the hands! Be verycareful when handling the power sealer.As a consequence of its constructiondesign, the power sealer has very sharpedges that might hurt you.Key holes• Position the power sealer on the connectorwhile inserting the two pegs ofthe power sealer into the key holes ofthe right side wall of the postage meter.• Push the power sealer down as far as itgoes. Make sure that the letter guideface (blue) of both the postage meterand the power sealer are flush at theupper side.• Insert the connection cable of thepower sealer into the 9-pin interface onthe right side wall of the postage meterand tighten screws.

Appendix – Moving the centormail mailing system to another location 183Mounting the envelope slideOn the power sealerIf you use a power sealer:• Attach the appropriate envelope slideto the power sealer. Both hooks of theenvelope slide must snap into thehousing of the power sealer.On the postage meterIf you do not use a power sealer:• Position the envelope slide (standardversion for systems without powersealer) on the connector as shown inthe illustration and push it back firmly.You will feel the envelope slide lock intoplace.Insert the catch bracket• Push the catch bracket into the slot ofthe envelope slide from the right.• Push in the back bracket.

184centormail Operator ManualMounting the protective glass to the postage meterTransport barRemove the bar that was attached fortransport:• Remove the two screws.• Remove the transport bar.• Fasten the protective glass to the housingof the postage meter with the twoscrews.Mounting the hand feed trayIf you use centormail with no additionalcomponents:• Mount the hand feed tray on the leftside of the postage meter’s housing.Insert the three pegs into the key holesof the side wall of the postage meter.• Push the hand feed tray backwards asfar as it will go.

Appendix – Moving the centormail mailing system to another location 185Installation of the weighing platform• Hold the weighing platform in a waythat– the higher side of its base faces forwardand– the weighing tray is even.• Place the weighing platform fromabove, so that its four hollow shaftscover the four pegs of the scale.• Gently push down the weighing platform,applying constant pressure.Insert cablesConnection cable(postage meter – dynamic scale)Modem cablePower cablePower cableConnection cable(dynamic scale – sealer)Power supply unitConnection cable(sealer – feeder)Power cableTermination plug

186centormail Operator ManualOn the postage meterSpringModem socketPower connectionInterface (15-pin)• Connect the phone cable to phonesocket at the rear of the postage meter.Please check the correct position of thespring.• Plug the power cable into the powersocket of the postage meter.Depending on the system’s configuration:• Insert either the connection cable of thedynamic scale / the sealer / the feederor the termination plug into the 15-pininterface and tighten screws.On the dynamic scale• Insert the connection cable of thesealer / the feeder into the 15-pin interface(P2) and tighten screws.• Plug the power cable into the powersocket of the dynamic scale.

Appendix – Moving the centormail mailing system to another location 187On the sealer• Insert the connection cable of thefeeder into the 15-pin interface (P1)and tighten screws.• Connect the power supply unit.• Plug the power cable into the powersupply unit.On the feeder • Insert the termination plug into the 15-pin interface (P2) and tighten screws.• Plug the power cable into the powersocket of the feeder.

188centormail Operator ManualCommissioning and functions check• Fill the sealant tank with sealing liquid.Please refer to Chapter 15.8,page 145.• Connect the power cables of the postagemeter, the dynamic scale, thepower supply unit of the sealer, and thefeeder to grounded power sockets.Make sure your office power supplyconforms to the power requirementsindicated on the serial number plates.• Connect the phone cable to a phonesocket (analog). This is usually a faxconnection.• Switch on the centormail mailingsystem. Please refer to Chapter 3.1,page 13.centormail 120:• Insert the ink cartridges. To do this, callup the exchange procedure from themenu (see page 128).centormail 140:• Insert the print heads. To do this, callup the exchange procedure from themenu (see page 135).• Insert the ink tank (see page 138).• Finally generate and check a zeroimprint. Please refer to Chapter 3.8,page 30.

Appendix – Glossary 189GlossaryLabelMASTER cardMeter imprintModemTELESET(Remote value setting)Teleset Data Center(TDC)Special self-adhesive label which you can meter andstick onto your mail pieces. Necessary for large, heavyand thick mail pieces. Also use labels to attach on themail piece when the envelope material is not suited forink-jet printing.FP Mailing Solutions offers two types of self-adhesivelabels for using with centormail:– label centormail (6.6" / 168 mm)– label centormail XL (8.6" / 219 mm).Chip card, machine-specific.Access card for system administrator. MASTER cardallows access to all system functions.Metering mail for carrying by the U.S. Postal Service.When metering, centormail prints among other thingsthe indica, the postage value, the date and the machineidentification on the envelope.A custom advertisement, a text message and anendorsement can also be printed.Built-in electronic device that enables the centormailmailing system to exchange data via telephone line (e.g.for loading postage).Postage meter accounting system of FP Mailing Solutions.centormail and the Teleset Data Center exchangevalue specifications via modem when loading postagewhich release the desired postage amount.Accounting is as per your contract with U.S. PostalService.Data center of FP Mailing Solutions. Postage is releasedand accounts managed. The Teleset Data Center is atyour service for loading postage 24 hours a day via thebuilt-in modem.

190centormail Operator ManualUSER cardZero imprint(Trial run )Chip card, machine-specific.A USER card allows the metering to one account andthe access to selected system functions.Meter imprint with the postage value “$ 0.00”.This enables you to check the settings for the meterimprint and the print quality.

Appendix – Technical Data 191Technical Datacentormail – componentsPostage meter(base)Dynamic scaleFeederSealerPower sealerDimensionsWidth21.7" / 550 mm 21.7"(postage meter) 550 mm7.9 " / 200 mm(hand feed tray)11.9" to 16.3"302 to 415 mm(catch tray min/max)Depth 21.3" / 540 mm 12.4"315 mmHeight 13.4" / 340 mm 13.4"340 mm21.7"550 mm12.4"315 mm11.4"290 mm12"305 mm12.4"315 mm11.4"290 mm4.1"103 mm9.6"245 mm13.4"340 mmWeight44.8 lb / 20.3 kg 29.5 lb(centormail 120 without 13.5 kgstatic scale option)55.1 lb / 25 kg(centormail 140 withstatic scale option)27.5 lb12.5 kg16.5 lb7.5 kg6lb2.7 kgPowerconnection115 V, 60 Hz, 1.0 A 115 V, 60 Hz 24Vdc, 2A1.0 A 0.5 A (using an externalpowersupply unit)–Battery3.6 V / 2 Ah / 20 mAlithium batteryorder no.:90.4701.8004.00– – – –

192centormail Operator Manualcentormail – componentsPostage meter(base)Dynamic scaleFeederSealerPower sealerDisplayLCD, 320 x 240 pixel,with LED-illumination– – – –Print systemPrinttechnologyPrintingareaPrintresolutionInk-jet printing featuringHP Technologymax. 7.3" x 1"185 mm x 25 mm– – – –– – – –≥ 300 dpi – – – –WeighingrangeStatic scale:0.1ozto10lb0.1 ozto2lb– – –OperatingconditionsStorageconditions59°F to 95°F / +15°C to +35°Cfor indoor use onlydo not expose to direct sunlightrelative humidity 20% to 70%, non-condensing59°F to 95°F / +15°C to +35°Crelative humidity 5% to 80%, non-condensingSubject to short-term modification.

Appendix – Technical Data 193centormail – System configurationscentormail postage meter(without scale, without ink tank system)centormail postage meter +Feedercentormail postage meter +Feeder +Sealer + Power sealercentormail postage meter +Feeder +Dynamic scalecentormail postage meter +Feeder +Dynamic scale +Sealer + Power sealerFootprintWidth *45.9"1,165 mmDepth 21.3"540 mm59.7"1,515 mm21.3"540 mm75.8"1,925 mm21.3"540 mm81.5"2,070 mm21.3"540 mm97.7"2,480 mm21.3"540 mmWeight44.8 lb20.3 kg74.5 lb33.8 kg94.8 lb43 kg102.1 lb46.3 kg124.6 lb56.5 kgPower consumption 115W 185W 225W 260W 300WNoise emissionPerformance **(Letters per minute)< 67 dB (A) (normal operation)< 45 dB (A) (stand-by)centormail 120: up to 120 (#10, 4 1 / 8 "x 9 1 / 2 ")centormail 140: up to 140 (#10, 4 1 / 8 "x 9 1 / 2 ")up to 60–(mixed mail #10)Performance per day Average Usage 1,000 letters (#10)Maximum Usage 5,000 letters (#10)* All values regarding the length take into account the catch tray for ISO B4 letters.** Depending on envelope size/content, imprint length, machine state and operating mode.Subject to short-term modification.

194centormail Operator ManualEquipmentSubject to short-term modification.

Appendix – Technical Data 195Ink cartridges / Print heads / Ink tankInk cartridges(centormail 120)Ink tank system(centormail 140)Operating andstorage conditionsFP Cartridge set for centormail 120(2 pcs. FP cartridges, fluorescent red),order no. CIC (58.0038.3190.00)FP Print head kit for centormail 140(2 pcs. FP print heads, cpl. with hose attachment,fluorescent red), order no. CBITPH (58.0038.3187.00)FP ink tank for centormail (fluorescent red) 350 ml,order no. CBIT350 (58.0038.3173.00)59°F to 95°F (+15°C to +35°C)for indoor use onlydo not expose to direct sunlightrelative humidity 20% to 70%, non-condensingThe Material Safety Data Sheet is available on request athttp://www.francotyp.com/en/products/downloads.Subject to short-term modification.

196centormail Operator ManualMail piece specifications for meteringFormat 3" x 5" to 10" x 14"(post card to format ISO B4)ThicknessWeightMaterialLabelsPre-printedenvelopesup to 0.8" (20 mm) – metering (non seal)up to 2 lb (1 kg)ink-absorbent material (suited for ink-jet printing)no dark paperpaper must not be glossy on the side to be printed onno material with ink cushionsno corrugated paperno extremely fibrous paper on which the two-dimensionalbar code could smearself-adhesive labels by FP:– centormail (6.6" / 168 mm)– centormail XL (8.6" / 219 mm)In the areas that are monitored by sensors (the areasmarked gray in the illustration below),the envelopes must not contain any pre-printed surfaces.

Appendix – Technical Data 197Envelope specifications for sealingFormat 3" x 5" to 10" x 14"(post card size to format ISO B4)ThicknessMaterialup to 0.28" (7 mm)envelopes must be suitable for sealing by machineFlap shape and size

198centormail Operator ManualIndexAAccess card 15insert 15MASTER 15remove 15USER 15Access control 15switch on / off 107with card 107Access rights 15, 163Access using card on / off 107Account 21, 40, 84administration 83budget 85change 21, 41, 86clear down to zero 87create 83create / block USER card(s) 85default / advert 84default / text message 84delete 86delete all 87enable/block TELESET 84name 84reset to zero 86set for metering 40set with access card 40Account function 11Account statisticsdisplay 86print 86Adjustment menu 26Advert 21, 32changing a name 89delete 89display 89load from card 88on USER card 35, 84print 89setting 35use 89Advert onlybatch counter 71item counter 71printing 71set imprint offset 71After-sales service. See ServiceAlways weigh (dynamic scale) 119Arrow keys 2Arrows 19Automatic endorsement imprintswitch on / off 115BBack tohome menu (metering) 2previous menu 2Base. See Postage meterBatch counter 42advert only 71correction imprint 63feed only 70incoming mail 67redate imprint 65sealing only 69set the number / target count 42switch on / off 42Batterychange 149permissible type 149, 191Battery compartment 210Budgetlimited 85monthly 85no limit 85CCaption 26CardMASTER 15See also MASTER cardUSER 15See also USER cardUSER with advert 35, 84

Appendix – Index 199Cartridges. See Ink cartridges andPrint headscentormailcomponents 191dynamic scale 207equipment (standard / optional) 194feeder 206move to another location 170overview 206, 207, 208, 209, 210postage meter 210power sealer 209sealer 208short description 10switch off 14switch on 13centormail 120 10, 194centormail 140 10, 194Change ink cartridgescartridges are almost empty 128cartridges are empty 123Change ink tank 136Change language 98Change print headsprint heads are almost depleted 135print heads are depleted 129Character, insert 2, 29Cleanhousing 122print system 140Clock 99daylight savings time 100setting the time zone 102summer time changeover 100time correction 99Commissioning (after moving) 188Connecting cable 176, 185, 206, 207, 208, 209Connectiondynamic scale 210external postage scale 210feeder 210PC 210power sealer 210sealer 210Correctionimprint 64print 64set imprint 63Counter. See Batch counter and Item counterCountry code 58, 166Cover 206Cursor 29Custom Advertisements 35C/CE key 2DDate 32default after switching on 13in incoming mail stamp 67in the meter imprint 21, 38redate function 64setting 38Daylight Savings Time 100Delete 2advert 89endorsement 92text message 91Destination ZIP code 58Dimensional weight 58Direct line 103Dismantling (mailing system) 171Display 2, 210Display contrast 95Dynamic scale 10, 12, 180, 207always weigh 19, 119mixed mail 19, 119setting the weighing mode 119weigh once 19, 119EEndorsement 32delete 92load from card 88setting 34Endorsement imprintautomatic on / off 115Endorsement statistics, view / print 92Enter key 2

200centormail Operator ManualEnvelope slide 10, 174, 175, 180for use with power sealer 209mount to power sealer 183mount to the postage meter 183remove 174, 175Envelopes 196See also LettersErrorduring initial setup 155during maintenance and care 155during metering 152during postage rate calculation 154during TELESET 155during weighing 154general 151with automatic feeding 156with envelope sealing 157Error messages 151Exchange digit 103Extension (telephone system) 103External postage scale 78connecting 78operating with centormail 79Extra servicesimpermissible combination 52, 56select 52, 56FFast mode of operation 23, 33Feed only 70batch counter 70item counter 70Feeder 10, 12, 180, 206Filling levelink cartridges 113ink tank 113First-Class Mail 34, 51, 54Fleece tray 143, 210Franking menu. See Home menuFranking. See MeteringFunctions of the home menu 21GGaps in the imprint 31Gray letters 22, 26HHand feed tray 210mount 184place a letter 43remove 174High postage warning 33, 110disable warning 110setting the threshold 110Home menu 21customize 108functions 21mode of operation 22Hook Flash 103Housing connector 178, 181, 206, 207, 208insert 181remove 178IImprint management 88advert 88endorsement (type of mail) 88text message 88Imprint offset 11print advert only 71setting 39stamp incoming mail 68Incoming mail 11, 67printing date and time 67Incoming mail stampbatch counter 67item counter 67printing 68setting 67setting the date 67setting the imprint offset 68Ink cartridges 195adjust 139change 123filling level 113insert 125manual cleaning 141removal for transport 171remove 124Ink cartridges. See also Print heads

Appendix – Index 201Ink fleece 210replace 143Ink tank 195change 136filling level 113insert 138removal for transport 171remove 137Installation (mailing system) 180Interface15-pin 186, 21015-pin (P1) 20815-pin (P2) 206, 2079-pin 208, 210Item counteradvert only 71correction imprint 63display 47feed only 70incoming mail 67redate imprint 65reset 47sealing only 69KKey functions 2, 17Keypad 2, 210LLabel 189insert 46meter 2, 46types 196Label dispenser 10, 11, 210Label key 18Label typecentormail 46, 94, 196centormail XL 46, 94, 196setting 94Letter catch tray 10, 180, 210adjust to envelope size 15connect 183remove 174, 175Letter guide face 206, 207, 208, 209, 210Letter jamin the feeder 158in the sealer 159Letter transport run time 111Lettersfeed only 70no sealing 16positioning (feeder) 44positioning (hand feed tray) 43sealing 16sealing only 68Lid 208Line break 29Lists 25Loadfrom card 88postage 81See also TELESETrate table 114Local ZIP code 117Location 180change 170Logo. See AdvertLow postage warning 109setting the threshold 109switching off 109MMailing data 21delete 50deselect 50select 50, 51, 54Maintenance flap. See Fleece trayMASTER account 83MASTER card 15, 189Memory function 2, 11displayed in the home menu 21Memory keydelete 77MEM 1 75rename 76save 75using weight 76without weight 76

202centormail Operator ManualMenu 24gray letters 24overview 165Meter imprint 189example 32set 32Meter type0.00 970.000 97Meteringlabels 10, 46letters (automatic feeding) 44letters (hand feed tray) 43Metering menu. See Home menuMisalignments / offsets in the imprint 31Mixed mail 19Mode of operationfast mode of operation 23in the home menu 22Modem 189changing parameters 103Modem cable 176, 185Modem socket 186, 210Multi function keys 2, 17NNon Seal 16Nonmachinable surcharge 58Numeric keys 2OOrder linechange phone number 105change the internet address 105Ordersby phone 105on the internet 105PPhone numberchange 105orders 105remote diagnostics 105service 105, 211Teleset Data Center 105Pop up window 27Postage correction 63Postage meter 10, 180overview 210Postage rate calculation 48special features 58Postage value 13, 32default (after switching on) 13displayed in the home menu 21displayed in theproduct selection menu 49setting 33Power cable 176, 185Power connection 186, 206, 207, 208, 210Power on 13Power sealer 10, 12, 180, 209connect 182remove 175Power supply unit 208Power switch 210Predating 38Pressure bar 206Print advert only 71Print heads 195adjust 139change 129insert 131manual cleaning 141removal for transport 171remove 130state 113Print heads. See also Ink cartridgesPrint qualitycheck 31gaps / blanks 153good 31insufficient (gaps/blanks) 31insufficient (offset) 31misalignment / offset 153Print system 113cleaning 140intensive cleaning 140lowered duration print heads 113state 113

Appendix – Index 203Print system flap 210release / lock key 210Printing lists 11Problems and remedies 151See also ErrorProcedure 27Product selection menu 48call up 48cancel 50leave 50Product setting 49special features 58Protective glass 207, 209, 210QQuick Reference Guide 7RRate table 114available 93delete 115update 114validity 93Ready to meter 43, 44Re-authorization 121Redate 64imprint 65print 65set imprint 64Register 80display 2, 80print 80Release key (moistening unit) 208Remote diagnostics 105Reply mailimprint 66metering 11, 66set imprint 66SSafety cap 161Safety switch 161Safety tips 7, 8Scaledynamic 12, 54, 207external postage scale 78static 10, 12, 52, 210Seal 16Seal envelopes On / Off 16Sealant tank 208capacity 146empty 172filling with sealing liquid 145Sealer 10, 12, 180, 208Sealing 16adjusting 120start pump 120Sealing liquid 16, 145filling with 145Sealing only 68batch counter 69item counter 69Serial interface 210Service 105, 211Service lever 206Soft keys 2Special functions 63feed only 70incoming mail 67print advert only 71seal only 68Specifications for mail pieces 196, 197Spongechange 147clean 147Stand-by 14Static scale 10, 12, 210zero adjust 118Status bar 21, 25, 26, 50Storage compartments 210Summer timeautomatic correction of the clock 100manually setting summer time 101summer time changeover 100Switch ‘seal / non seal envelopes’ 208Switching off 14Switching on 13Symbols in the display (overview) 19System settings 2

204centormail Operator ManualTTDC 105See also Teleset Data CenterTechnical data 191dynamic scale 191envelope specifications for sealing 197feeder 191ink cartridges 195ink tank 195mail piece specifications 196postage meter 191power sealer 191print heads 195sealer 191system configurations 193TELESET 2, 81, 189general notes 81loading postage 81Teleset Data Center 81, 105, 189Termination plug 176, 185connect 186, 187remove 176, 177Textdelete 29enter 29upper / lower case letters 29Text message 21, 32change 37, 91delete 91new 36, 90setting 36use 91, 92Timedisplay 14Time correction 99Time zone 102Tone signals 96Transport 179Transport bar 179, 184Trial run 190Troubleshootingcauses and remedies 151Two-dimensional bar code 32UUpper / lower case letters 2, 19, 29USER card 15, 190assign to account 85block 85set account 40with advert 35, 84VVentilation slots 206, 207, 210WWarning sign 7, 209, 210Weigh once (dynamic scale) 119Weighing mode 55always weigh 119weigh once 119Weighing platform 210install 185remove 178Weightdisplayed in the home menu 21displayed in theproduct selection menu 49using an external postage scale 79using the dynamic scale 54using the static scale 52ZZero imprint 30, 190ZIP codedestination ZIP code 58local, setting for postage calculation 117SymbolsACT 20See also AccountAD 20See also AdvertAMT 20See also Postage valueand Product setting

COR 20See also CorrectionDAT 20See also DateEND 20See also EndorsementOFS 20See also Imprint offsetRDTSee also RedateREP 20See also Reply mailS 20See also Special functionsTXT 20See also Text message123 20See also Item counter321 20See also Batch counterAppendix – Index 205

206 Feeder *centormail mailing system(overview)Letter guide face(blue)Pressure barCover, behind– transport rollers– service leverHousingconnectorVentilation slotsPower connectionConnecting cable(to sealer, dynamic scale orpostage meter)15-pin interface (P2)*optional

Dynamic scale *207Protective glassLetter guide face(blue)HousingconnectorVentilation slotsPower connectionConnecting cable(dynamic scale – postage meter)15-pin interface (P2)*optional

208 Sealer *Switch seal / non seal envelopesRelease key(moistening unit)Letter guide face(blue)Housing connectorLid, behindsealant tankTo open / close the lid:shortly press on the markerConnecting cable(to dynamic scale orpostage meter)15-pin interface (P1)Socket used for thepower supply unit9-pin interface (P2)(for service purposes only)*optional

Power sealer *209Protective glassLetter guide face (blue)Connecting cablepower sealer – postage meterHousing slotsto mount the envelope slideWarning signEnvelope slide(version for systems withpower sealer)*optional

210 Postage meter centormailWeighing platform, static scale *Label dispenserProtective glassHand feed trayDisplay and keypadLetter guide face (blue)9-pin interface(power sealer connection)Letter catch trayStorage compartmentsTo open / close:shortly press on the markerRelease / lock keyFlap, with printsystem belowFleece tray with ink fleeceWarning signVentilation slotsCard readerPower switchVentilation slotsModem socketBattery compartmentPower connection9-pin interface(PC or external postage scale connection)2 serial interfaces15-pin interface(feeder / sealer / dynamic scale connection)*optional

Service 211ServiceEvery centormail mailing system is thoroughlychecked before leaving the factory. Should anyfaults occur with your centormail mailing system inspite of our extensive quality control, please contactFP Mailing Solutions help line.Our main office will be pleased to tell you theaddress of your local servicing dealer.FP Mailing SolutionsFrancotyp-Postalia, Inc.140 N. Mitchell, Suite 200Addison, IL 60101-7200Customer Service (800) 341-6052emailInternetinfo@fp-usa.comwww.fp-usa.comThe Francotyp-Postalia quality management systemfor the scope Design and Manufacturing of FrankingMachines and Inserters is certified according toDINENISO9001.Registration Number: DE-275570 QM

51.0038.3115.00 Rev. 01 ECN 07-11342007-05 / 50 / helbig berlin