Knowledge Transfer: Strategy & Implementation

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“Stickiness” of knowledge – how it tends tostay in one place… The CEO of ChapparalSteel firm said that he had no problem withcompetitors touring their plant. Chapparal, hesaid, is willing to show just about everything"and we will be giving away nothing becausethey can’t take it home with them.”“Leakiness” of knowledge – <strong>Knowledge</strong> leaksout of organizations like a sieve perhapsbecause people are closer to their externalcommunities than to the rest of theirorganization’s.© Copyright 2002, Yogesh Malhotra, www.yogeshmalhotra.com, All Rights Reserved
Another downside of hiring third-partyservice vendors and consultants isknowledge transfer-or, more accurately, thelack thereof. When third parties come in,"they know how to get work done quicklyandthen they leave…"
Page 1 and 2: Knowledge TransferWK-5“Finding ef
Page 3 and 4: “The best information environment
Page 5 and 6: The Three Components of KnowledgeMa
Page 7 and 8: Tacit: Knowledge not easy to visual
Page 9 and 10: Cultures of Knowledge Transfer• L
Page 11 and 12: "the movement of knowledge within t
Page 13 and 14: Socialization: “The process of sh
Page 15 and 16: Combination: “The process of syst
Page 17 and 18: Nonaka and Takeuchi (1995)Tacit to
Page 19: Accelerate the Knowledge SpiralsSoc
Page 23 and 24: © Copyright 2002, Yogesh Malhotra,
Page 25 and 26: © Copyright 2002, Yogesh Malhotra,

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