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hearing loss and the criminal justice system - Australian Indigenous ...

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Senate Inquiry March 2010_________________________________________________________________________________________________________________The author encouraged this man to borrow an inexpensive personalamplification device. With his permission, I also spoke to <strong>the</strong> police inhis community, explaining about his <strong>hearing</strong> <strong>loss</strong> <strong>and</strong> suggesting how<strong>the</strong>y could communicate with him more effectively <strong>and</strong> so avoidcommunication problems from escalating into conflict. There was asignificant change in <strong>the</strong> way that he <strong>and</strong> <strong>the</strong> police related to eacho<strong>the</strong>r.Sometime later, I spoke to him <strong>and</strong> his family, about whe<strong>the</strong>r <strong>the</strong>amplification device had improved his communication. They, <strong>and</strong> he,described more engagement with family, less problem drinking <strong>and</strong>recent success in obtaining work after a long period of unemployment.They also commented on his improved relationship with police. Hisimproved communication with <strong>the</strong> police was not confined to <strong>the</strong> timeswhen <strong>the</strong> police stopped him, regarding some matter. His familydescribed how his ability to hear better had enabled him to havediscussions with <strong>the</strong> police on o<strong>the</strong>r social occasions in <strong>the</strong> community,ra<strong>the</strong>r than avoiding <strong>the</strong>m as he had been accustomed to do.This easier communication <strong>and</strong> greater contact meant that hedeveloped conversational relationships with <strong>the</strong> police officers in hiscommunity, which helped to change his negative attitude towards <strong>the</strong>police in general. His more positive communication <strong>and</strong> betterrelationship with <strong>the</strong> police, combined with improved <strong>hearing</strong> whenquestioned by police on some matter, helped him not to ‘blow up’ ashe had in <strong>the</strong> past.In this case, improved <strong>hearing</strong> operated to diminish this man’s contact with <strong>the</strong> police inthree ways. Firstly, his improved <strong>hearing</strong> enhanced his family life <strong>and</strong> employmentprospects, <strong>the</strong>se positive changes in his life‐style contributed to a reduction in his problemdrinking. This meant he displayed fewer of <strong>the</strong> problematic drinking related behaviours thathad attracted <strong>the</strong> attention of <strong>the</strong> police in <strong>the</strong> past. Secondly, his generally improvedrelationship with police helped to diminish his antagonistic attitude towards <strong>the</strong> police.Lastly, his improved communication caused him to be less frustrated on those occasionswhen he was stopped <strong>and</strong> questioned by <strong>the</strong> police.He used <strong>the</strong> amplification device until he was fitted with a <strong>hearing</strong> aid overa year later. He had been trying to obtain a <strong>hearing</strong> aid for many years,without success. When he was a young man in his twenties, he was noteligible <strong>and</strong> even when <strong>the</strong> rules changed <strong>and</strong> people on CDEP (work for<strong>the</strong> dole) became eligible, this particular individual was still not eligiblebecause his <strong>hearing</strong> related social problems meant he could not participatein CDEP._________________________________________________________________________________________________________________9 Phoenix Consulting

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