12 FALLFALL12Sayena Faraji (L) and Kim NguyenDental Hygiene Students—Fillinga Need, Enriching Their LearningFor two and a half days, a community health unit bustled withpeople. In <strong>the</strong> front hall, patients were triaged and volunteerdental students and supervising dentists treated patients’ oralhealth needs.And, in an <strong>of</strong>fice, with one dental chair, twovolunteer dental hygiene students werestationed. For Kim Nguyen and Sayena Faraji,second- and third-year dental hygiene studentsrespectively, this was <strong>the</strong> highlight <strong>of</strong> <strong>the</strong>irschool year.“We were perhaps <strong>the</strong> busiest volunteers,”says Sayena, a second-time volunteer on <strong>the</strong>annual trip to serve west-coast First Nationcommunities. “After triage and assessment, <strong>the</strong>people came to us for dental hygiene care—wetreated over 70 people.”In 2010 and 2011, <strong>UBC</strong> <strong>Dentistry</strong> alumni,student volunteers and faculty membersvolunteered at a clinic for <strong>the</strong> Penelakut FirstNation on Penelakut Island, located east <strong>of</strong>Chemainus. This past July, <strong>the</strong> volunteer clinicmoved to Chemainus, on Vancouver Island.The change <strong>of</strong> location allowed <strong>the</strong> clinic toserve a greater number <strong>of</strong> First Nations groupsthrough H’ulh-etun Health Society. Not only<strong>the</strong> Penelakut, but also <strong>the</strong> Halalt, Lyacksonand Malahat First Nations were able to access<strong>the</strong> clinic’s basic restorative and preventivedentistry services, including simpleendodontic work, extractions and scaling.“It was my first time,” says Kim, “and <strong>the</strong> pacepicked up fast.” At first she found it nervewrackingto have to complete a patient’s careevery hour. She also worried about her skilllevel, but quickly credits Cathy Chatten,a volunteer dental hygienist, with providingexcellent guidance.Both Kim and Sayena had “wow” moments.Sayena gained insight into changing <strong>the</strong> wayeducation <strong>of</strong> <strong>the</strong> patient is done—basically,adapting <strong>the</strong> information and how it is given,within a holistic context, to suit <strong>the</strong> individualpatient. “You take into account <strong>the</strong>ir history andyou gain a sensitivity to delivering informationso it’s not so top-down. You deliver it in a waythat can be processed by <strong>the</strong> patient.”Along with doing actual procedures, Kimfound <strong>the</strong> experience “really eye opening”because <strong>of</strong> <strong>the</strong> range <strong>of</strong> patients, fromnine-year-olds to 60-year-olds. Hearingpatients’ life stories significantly broadenedher outlook on <strong>the</strong> uniqueness <strong>of</strong> each andevery patient. The patients were also veryappreciative <strong>of</strong> her work, which made <strong>the</strong>experience particularly rewarding.On campus, <strong>the</strong> focus is on <strong>the</strong> protocols<strong>of</strong> <strong>the</strong> clinic, but valuable perspectives thatcontinue after graduation are learned throughworking in <strong>the</strong> community. “It makes you awell-rounded future health pr<strong>of</strong>essional—youknow what’s out <strong>the</strong>re beyond a clinicalpractice setting,” says Sayena, who would liketo pursue a master’s degree in public health.“People think that once you graduate all you dois go into clinical practice, but <strong>the</strong>re are somany more opportunities in <strong>the</strong> community.”Likewise, Kim has enjoyed working withpeople who do not have access to primary careand sees herself branching <strong>of</strong>f from ordinaryclinic work. And she plans to continuevolunteering at clinics during her next twoyears <strong>of</strong> school.Both agree that all dental hygiene studentswould benefit from this volunteer experience—especially from working with dental students,observing and assisting with suctioning. “Wesaw a lot <strong>of</strong> procedures like restorations andendodontics, and <strong>the</strong>y needed us to performlocal anaes<strong>the</strong>tics,” Sayena says. She noted that<strong>the</strong>re is a lot <strong>of</strong> need for primary care duringa volunteer clinic, so more dental hygienevolunteers would be very welcome.Kim and Sayena have encouraging advice forfuture volunteer dental hygiene students: stepout <strong>of</strong> your comfort zone, try new things,don’t be scared to ask questions because <strong>the</strong>reis always help at hand, don’t worry about skilllevel, and above all, enjoy <strong>the</strong> experience.The Chemainus volunteer clinic is madepossible with support <strong>of</strong> <strong>the</strong> Rotary Club <strong>of</strong>Chemainus, <strong>the</strong> Rotary Club <strong>of</strong> Steveston and<strong>the</strong> Dental Mission Project Society. “AdoptiveRotary parents” hosted volunteers in <strong>the</strong>irhomes. For a full list <strong>of</strong> volunteers, please see <strong>the</strong>“Thank You” page in this issue <strong>of</strong> Impressions.Mellissa MilliganKathryn Hunter“After screening 50 children under<strong>the</strong> age <strong>of</strong> five in one morning, youstart understanding what to lookfor, what’s normal, what’s not.”– Kathryn Hunter, DMD studentGroup Mission to Colombia—An Outstanding Experience forDental StudentsIn April <strong>2012</strong>, <strong>the</strong>n DMD <strong>2012</strong> candidatesMelissa Milligan and Kathryn Hunter travelledto South America, where <strong>the</strong>y joined studentsand dentists from <strong>the</strong> <strong>University</strong> <strong>of</strong> Sou<strong>the</strong>rnCalifornia Faculty <strong>of</strong> <strong>Dentistry</strong>. The USC faculty<strong>of</strong>fers a volunteer dental program incollaboration with Ayuda Inc., a not-for-pr<strong>of</strong>itorganization focused on providing free dentalcare to underserved communities. This was <strong>the</strong>second year that <strong>the</strong> Sinclair Travel FellowshipProgram supported <strong>the</strong> <strong>UBC</strong> <strong>Dentistry</strong>fourth-year travel elective.The team travelled to Cartagena, Colombia,where <strong>the</strong>y treated 845 patients in a localbarrio <strong>of</strong> 13,000 people. The high level <strong>of</strong>organization and teamwork, and <strong>the</strong> specialfocus on young patients and <strong>the</strong>ir dentalproblems, were particularly meaningful for <strong>the</strong>two <strong>UBC</strong> students.“After screening 50 children under <strong>the</strong> age <strong>of</strong> fivein one morning, you start understanding whatto look for, what’s normal, what’s not,” saysKathryn, who shared that during her trainingat <strong>UBC</strong> she was uncomfortable with havinga young child cry in <strong>the</strong> chair. “It just wasn’tsomething that I thought was a part <strong>of</strong> dentistry,and my first instinct was to have someone elsetake over,” she says, and noted that at <strong>the</strong> <strong>UBC</strong>clinic child patients are usually age five and older.For four hours on one day in Cartagena,Kathryn gave children needles to anaes<strong>the</strong>tize<strong>the</strong>m before starting <strong>the</strong>ir dental treatment.“I don’t think I’ve ever seen so many cryingchildren. At first I thought <strong>the</strong>y’d all hate me.”However, Kathryn learned a valuable lesson thatday: even when kids are crying, <strong>the</strong>y still needhelp to clear <strong>the</strong>ir mouths <strong>of</strong> disease, and in <strong>the</strong>end, no matter how much <strong>the</strong>y dislike it at <strong>the</strong>time, <strong>the</strong>y are grateful. Her most touchingmoment, among many hugs, kisses andarticulations <strong>of</strong> gracias, was a huge smile and awave from a boy she was convinced hated herbecause he had screamed during his treatment.“I was ecstatic!” she recalls.“The triage system developed by <strong>the</strong> groupallowed for patients to be seen in a timely andorderly manner,” says Melissa. She and Kathrynworked triage on <strong>the</strong>ir last day, and Melissacredits this system for <strong>the</strong>ir efficiency. Ano<strong>the</strong>rhighlight for her was working with radiologyand learning how to use <strong>the</strong> NOMAD handheld,portable X-ray machine. Melissa alsogained more experience with atraumaticrestorative treatment (ART) and extractions.“Working with <strong>the</strong> Ayuda team was anoutstanding experience. Everyone had a key roleto play and felt supported by <strong>the</strong>ir colleagues.This meant we all had <strong>the</strong> opportunity toenhance and expand our dental skills andcomfort zones in <strong>the</strong> clinic.”For Melissa, a passion for combininghumanitarian acts and travel has beenpercolating throughout dental school. Herexperience in Colombia could be just <strong>the</strong> tip <strong>of</strong><strong>the</strong> iceberg—she hopes to work with <strong>the</strong> Ayudagroup again. She is excited, she says, by howsuch a large group <strong>of</strong> people could organize<strong>the</strong>mselves into an efficient, temporary dentalclinic to support a community in need.26 <strong>UBC</strong> DENTISTRY IMPRESSIONS<strong>UBC</strong> DENTISTRY IMPRESSIONS 27
12 FALLFALL12An Unexpected Turn <strong>of</strong>Events—A Look Backin GratitudeIn <strong>the</strong> summ er <strong>of</strong> 1968, Dr. Russell Yamadareceived a telegram that for all intents andpurposes changed <strong>the</strong> direction <strong>of</strong> his life.This was during <strong>the</strong> height <strong>of</strong> <strong>the</strong> VietnamWar. Yamada had just graduated from OregonState <strong>University</strong> and had applied to <strong>the</strong>irdental school—dentistry and medicine weretwo areas <strong>of</strong> study that <strong>of</strong>fered draftexemptions—but he was not accepted.Recalling that his grandfa<strong>the</strong>r had emigratedfrom Japan to New Westminster, BC, in 1898was enough inducement for Yamada to <strong>the</strong>napply to <strong>the</strong> <strong>UBC</strong> Faculty <strong>of</strong> <strong>Dentistry</strong>.When he did not get any response from <strong>UBC</strong>,Yamada pursued o<strong>the</strong>r options, and in July <strong>of</strong>1968 was accepted to attend US Naval OfficerCandidate School. His orders were to reportto Newport, Rhode Island, on August 27,1968—where he would have trained alongsideformer US presidential candidate John Kerry.In refocusing his energy on a naval career,Yamada had put himself just a few monthsaway from possible battlefield duty.On August 1, 1968, however, Yamada receivedhis first ever Western Union telegram. It read,“Pleased to inform you application foradmission approved. Wire $100 depositimmediately. Fur<strong>the</strong>r instructions t<strong>of</strong>ollow when postal strike settled.Signed: S Wah Leung, Dean, Faculty <strong>of</strong><strong>Dentistry</strong> <strong>UBC</strong>.”At first, Yamada was wary, not sure he couldbelieve <strong>the</strong> telegram. But when his admissionwas verified, he went into shock—suddenly acompletely different life path than <strong>the</strong> one hewas about to assume with <strong>the</strong> US Navy hadopened up.The impact <strong>of</strong> that one short telegram onYamada’s life was far-reaching. Not only did<strong>UBC</strong> <strong>Dentistry</strong> provide him with <strong>the</strong>education for a pr<strong>of</strong>ession that he stillpractices 41 years later, but while at <strong>UBC</strong> healso made several lifelong friends and methis wife Sylvia.Yamada wishes that he had expressed hisgratitude more when former <strong>Dentistry</strong> deanLeung was alive. So now, in Leung’s honour,Yamada would like to thank <strong>UBC</strong> <strong>Dentistry</strong>.“I am grateful for all that this pr<strong>of</strong>ession has<strong>of</strong>fered me, and <strong>the</strong> <strong>UBC</strong> Faculty <strong>of</strong> <strong>Dentistry</strong>had a great deal to do with this. I was inspiredto make a gift for <strong>the</strong> new graduate clinic andfor ongoing dental education because <strong>of</strong> <strong>the</strong>gift dean S. Wah Leung and <strong>the</strong> Faculty <strong>of</strong><strong>Dentistry</strong> gave to me: an opportunity to studydentistry at <strong>UBC</strong>.”The new graduate clinic will be completed inearly 2013 and will house 20 new operatories,a digital learning centre, patient consultationrooms and seminar space. There are severalnaming opportunities in support <strong>of</strong> <strong>the</strong> newclinic. To find out more, contact <strong>the</strong> <strong>UBC</strong><strong>Dentistry</strong> Development team at dentistry.development@ubc.ca.RecognizingThose Who Makea Difference inOur LivesRecognition can be given in many differentways. Drs. Rokshana and KhozemaChherawala—known for <strong>the</strong>ir generosity andkindness, not only with <strong>the</strong>ir patients, but alsowith <strong>the</strong>ir staff—stepped forward this past yearto generously support <strong>the</strong> extensive renovationproject in <strong>the</strong> John B. Macdonald Building(JBM)—and to honour <strong>the</strong>ir hard-workingstaff members. In addition to supporting <strong>the</strong>naming <strong>of</strong> one <strong>of</strong> <strong>the</strong> new conference rooms,<strong>the</strong> Chherawalas decided to make a secondarygift, “adopting an op” (operatory) in <strong>the</strong> NobelBiocare Oral Health Centre. And <strong>the</strong>y decidedto recognize <strong>the</strong> people who directly contributeto <strong>the</strong> operation and day-to-day success <strong>of</strong><strong>the</strong>ir busy practices in Maple Ridge and PortCoquitlam by putting <strong>the</strong>ir names on <strong>the</strong>dedication plaque located in Operatory 10.8.In October, <strong>the</strong> Chherawalas invited <strong>the</strong>irdental <strong>of</strong>fice workers to <strong>the</strong> <strong>of</strong>ficial unveiling<strong>of</strong> <strong>the</strong> new Chherawala Conference Room in<strong>the</strong> JBM—but <strong>the</strong>n, to <strong>the</strong> surprise <strong>of</strong> <strong>the</strong>invited staff members, each was handed a pair<strong>of</strong> gold scissors with which to cut <strong>the</strong> ribbonon <strong>the</strong>ir newly dedicated operatory.“I felt extremely proud and wasso touched to be included onthis dedication,”says Julie Parkes, who has been <strong>the</strong>Chherawalas’ <strong>of</strong>fice manager for 11 years.A mo<strong>the</strong>r’s love and compassion was honouredwhen Dr. Mahsa Soraya dedicated newly builtconference room 270A to her mo<strong>the</strong>r Homa. Itwas her mo<strong>the</strong>r’s commitment and passion foreducation and knowledge that inspired Dr.Soraya to surprise her family with <strong>the</strong>conference room dedication. This past October,family members and close friends were invitedto an afternoon tea to inaugurate <strong>the</strong> facility.The celebration was a wonderful opportunityfor <strong>UBC</strong> <strong>Dentistry</strong> to recognize Dr. Soraya andher husband Dr. Alex Galo, both <strong>UBC</strong><strong>Dentistry</strong> alumni from <strong>the</strong> Class <strong>of</strong> 1991, for<strong>the</strong>ir commitment to helping provide thisinteractive and dynamic learning space for<strong>Dentistry</strong> students.Dr. Soraya’s commitment to students alsoextends to her role as one <strong>of</strong> over 300 <strong>UBC</strong><strong>Dentistry</strong> part-time faculty members—dentalpr<strong>of</strong>essionals who <strong>of</strong>ten give up practice orpersonal time to fill roles as clinical instructors,clinical educators, small-group-learning tutorsand community service tutors.To learn more about how to support <strong>the</strong>JBM Renovation Fund, or to become apart-time faculty member or volunteer for<strong>the</strong> Volunteer Community Clinic Program,contact Jane Merling at 604-822-5886 ormerling@dentistry.ubc.ca.201450 years CELEBRATE WITH USMAKE IT COUNTCongratulations to alumnus Dr. Jerry Jacob from <strong>the</strong> Class <strong>of</strong> 1996 for “adopting” <strong>the</strong> first study carrel in <strong>the</strong> newlyrenovated Graduate Student Commons.With your gift <strong>of</strong> $5,000, you too can help support a new study carrel for a graduate student in endodontics,orthodontics, pediatrics, periodontics or prosthodontics.To learn more, contact Nik Williams-Walshe at 604-822-6808 or nww@dentistry.ubc.caPHOTOS BY TIFFANY COOPER, TERRY WINTONYK28 <strong>UBC</strong> DENTISTRY IMPRESSIONS<strong>UBC</strong> DENTISTRY IMPRESSIONS 29