HFI Process Booklet - Human Factors Integration Defence ...

Introducing HFI“Wars may be fought by weapons but they are won by men”(General George Patton)Project FailureThe Standish Report (1995) (www.standishgroup.com) showed that Projects failedbecause of Incomplete Requirements (particularly user requirements) and Lack of UserInvolvement in the design process. As MOD moves towards NEC programmes therewill be an increased need to consider Human Factors issues regarding usability andteam-working.Overall Project CostsReducing errors is just one of thebenefits of good human factors.Products that have successful HFIreduce liability, product recalls,development costs, time to market,training, support and maintenance costs.(HUMANFACTORSMD.COM 2005)IT executive managers rated UserInvolvement as the number 1 successfactor and lack of user input as thenumber 1 failure factor for projects.Standish Report 1995For developers and manufacturers, theadvantages of creating usable products faroutweigh the costs. The rule of thumb:every dollar invested in ease of usereturns $10-$100. IBM.COM 2001“Capability is not just a function of equipment performance, but depends on acombination of interacting elements. Some of the most difficult issues to address lie inthe human factors area. The types of systems we are specifying and procuring now willshape the roles, responsibilities and career paths of future servicemen and women. Theywill also have to be operated in very demanding circumstances of fatigue, hunger, stressand even fear, by the sort of men and women we recruit. They will therefore determinenot just the working environment of our people, but ultimately their utility in these harshconditions will determine our operational success and our ability to retain the rightpeople.”Vice Admiral Sir Jeremy Blackham DCDS (EC) 20024