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The Human View Handbook for MODAF: Part V – Appendices

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<strong>The</strong> <strong>Human</strong> <strong>View</strong> <strong>Handbook</strong><br />

<strong>for</strong> <strong>MODAF</strong>:<br />

<strong>Part</strong> V – <strong>Appendices</strong><br />

<strong>The</strong> work described in this document has been undertaken by the <strong>Human</strong> Factors Integration<br />

Defence Technology Centre, part funded by the <strong>Human</strong> Capability Domain of the U.K. Ministry<br />

of Defence Scientific Research Programme.<br />

© BAE Systems 2011. <strong>The</strong> authors of this report have asserted their moral rights under the<br />

Copyright, Designs and Patents act, 1988, to be identified as the authors of this work.<br />

Reference ................................................... HFIDTCPIII_T02_02e<br />

Version ........................................................................................ 2<br />

Date ...................................................................... 11 August 2011<br />

© BAE Systems 2011. All Rights Reserved. Issued by BAE Systems on behalf of the HFI DTC consortium. <strong>The</strong> HFI DTC consortium consists of<br />

BAE Systems, Cranfield University, Lockheed Martin, MBDA, SEA, Southampton University and the University of Birmingham.


HFIDTCPIII_T02_02e<br />

Version 2/ 11 August 2011<br />

Author<br />

Anne Bruseberg<br />

Systems Engineering & Assessment Ltd.<br />

ii


<strong>The</strong> <strong>Human</strong> <strong>View</strong> <strong>Handbook</strong><br />

<strong>Part</strong> 5: <strong>Appendices</strong><br />

<strong>The</strong> <strong>Human</strong> <strong>View</strong><br />

<strong>Handbook</strong> <strong>for</strong> <strong>MODAF</strong>:<br />

— Second Issue —<br />

July 2010<br />

page 1


<strong>The</strong> <strong>Human</strong> <strong>View</strong> <strong>Handbook</strong><br />

<strong>Part</strong> 5: <strong>Appendices</strong><br />

DOCUMENT INFORMATION<br />

Purpose of the <strong>Human</strong> <strong>View</strong> <strong>Handbook</strong><br />

<strong>The</strong> <strong>Human</strong> <strong>View</strong> <strong>Handbook</strong> <strong>for</strong> <strong>MODAF</strong> describes a set of <strong>Human</strong> <strong>View</strong>s (HVs) to be used<br />

as complementary elements to <strong>MODAF</strong> – the Ministry of Defence Architectural<br />

Framework. It aims to clarify the role of <strong>Human</strong> Factors (HF) when creating Enterprise<br />

Architectures in support of acquisition – in order to facilitate both <strong>Human</strong> Factors<br />

Integration (HFI) and Systems Engineering (SE). HVs aim to enable better integration<br />

across all the Defence Lines of Development (DLOD) and to aid Through-Life Capability<br />

Management (TLCM).<br />

Enterprise Architectures such as <strong>MODAF</strong> produce conceptual models of current and<br />

future systems. By modelling an enterprise as a whole, <strong>MODAF</strong> provides an overview<br />

perspective that aids acquisition management and collaboration between diverse<br />

disciplines. <strong>The</strong>re<strong>for</strong>e, it is an important tool <strong>for</strong> helping to fulfil the prime objectives<br />

of HFI – those of integrating the different HFI domains, integrating with other<br />

engineering disciplines, managing the need <strong>for</strong> HFI activities, and in<strong>for</strong>ming trade-off<br />

analyses.<br />

HVs clarify the scope of enterprises as socio-technical systems. HVs capture specific<br />

human-related components of enterprise models to enable effective HFI. By explicitly<br />

modelling the human elements that are being shaped in the process of capability<br />

design, they can be considered early and related closely to the design and<br />

implementation of technology. This supports a change of focus from technologycentred<br />

functional requirements only to broader capability-based requirements.<br />

<strong>The</strong> HVs aim to support any practitioner who needs to consider the human elements of<br />

Enterprise Architectures. <strong>The</strong> role of applying HVs may fall to experts with either<br />

<strong>Human</strong> Factors or Engineering backgrounds who plan and design future technologies<br />

and/or infrastructure, human networks, organisations, operations, or personnel<br />

processes, including the relationships between these aspects.<br />

Contents<br />

<strong>The</strong> HV <strong>Handbook</strong> is broken up into five separate documents:<br />

<strong>Part</strong> 1 provides a high-level introduction to concepts, benefits and use;<br />

<strong>Part</strong> 2 provides an in-depth technical description and justification of HVs;<br />

<strong>Part</strong> 3 provides guidance on the underlying processes and methods needed to<br />

support planning and generating HVs;<br />

<strong>Part</strong> 4 provides example applications to illustrate HV use, based on experiences<br />

from realistic projects, including a collection of HV example instantiations;<br />

<strong>Part</strong> 5 provides additional useful resources through several appendices.<br />

Table 1 provides an overview of the document structure. Note that the four main<br />

sections partition the document. However, the main headings run through these<br />

sections with continuous numbering (to avoid too many levels).<br />

Complementary to the HV <strong>Handbook</strong>, the ‘<strong>Human</strong> <strong>View</strong> Quick Start Guide’ provides a<br />

condensed technical overview of the HVs that can function as a quick reference guide.<br />

page 2


<strong>The</strong> <strong>Human</strong> <strong>View</strong> <strong>Handbook</strong><br />

<strong>Part</strong> 5: <strong>Appendices</strong><br />

Table 1: <strong>The</strong> contents of the HV <strong>Handbook</strong>, with a brief outline of each section.<br />

<strong>Part</strong> I:<br />

Introduction<br />

Section<br />

Description<br />

<strong>Part</strong> I: Overview & Short Introduction<br />

1 Introduction<br />

to <strong>Human</strong><br />

<strong>View</strong>s<br />

Provides a high-level introduction to the <strong>Human</strong> <strong>View</strong>s covering the most<br />

essential aspects on purpose, benefits, use and technical content. It provides a<br />

condensed summary to help judge whether the implementation of HVs is<br />

appropriate, and what <strong>for</strong>.<br />

<strong>Part</strong> II:<br />

Technical Description<br />

<strong>Part</strong> III:<br />

Process Guidance<br />

<strong>Part</strong> II: Technical Background and Detailed <strong>Human</strong> <strong>View</strong> Descriptions<br />

2 HVs to<br />

support<br />

<strong>MODAF</strong> as an<br />

Enterprise<br />

Architecture<br />

3 <strong>The</strong> Role of<br />

HFI<br />

4 Joining HFI<br />

and <strong>MODAF</strong><br />

perspectives<br />

5 Overview of<br />

<strong>Human</strong> <strong>View</strong>s<br />

6 Detailed<br />

descriptions<br />

To introduce the role of <strong>MODAF</strong> as an Enterprise Architecture, its purpose,<br />

structure, principles and use are explained, and to justify the need <strong>for</strong> modelling<br />

people-related elements explicitly. <strong>The</strong> HVs were tailored to the main<br />

characteristics of an architectural model.<br />

To introduce the role of HFI in relation to enterprise design as part of acquisition<br />

processes, the HFI process, HFI benefits, and HFI functions are expanded on.<br />

Some example cases are given to illustrate the problems that may occur when<br />

not involving HFI sufficiently.<br />

Approaches and terminology differ between HFI and SE. <strong>The</strong> HVs need to bring<br />

together perspectives from both HFI methodologies and architectural modelling<br />

approaches. <strong>The</strong> differences are discussed to be able to bridge them better.<br />

Potential relationships of the HVs with <strong>MODAF</strong> are discussed.<br />

<strong>The</strong> HVs are introduced, including their purpose and benefit, and definitions of<br />

what HVs are (and are not). <strong>The</strong> relationship with <strong>MODAF</strong> layers and technical<br />

themes is clarified. <strong>The</strong> HV meta-model is introduced, which specifies the HV<br />

data elements and their dependencies. <strong>The</strong> function of HVs in filling gaps in the<br />

<strong>MODAF</strong> meta-model and view descriptions is introduced.<br />

Each HV (HV-A through to HV-G) is described in depth, including its<br />

• Function (providing a summary of its focus and purpose)<br />

• Benefits and use (including justifications <strong>for</strong> using the <strong>View</strong>)<br />

• Data elements (defining the meta-model elements, and listing relationships<br />

with relevant <strong>MODAF</strong> <strong>View</strong>s and <strong>MODAF</strong> meta-model definitions)<br />

• Visualisation options (describing or illustrating ways in which the HV can be<br />

presented), including examples to show how the HV may be applied <strong>for</strong> its<br />

different instantiations).<br />

<strong>Part</strong> III: Applying <strong>Human</strong> <strong>View</strong>s: Process and Methods<br />

7 Aims of the<br />

process<br />

guidance<br />

<strong>The</strong> purpose and content of sections 8 to 10 are outlined, in providing guidance<br />

on how to plan, use and implement HVs, and how to progress creating the <strong>View</strong>s.<br />

Section III is organised in line with the generic <strong>MODAF</strong> Architecting Process. It<br />

describes decision variables <strong>for</strong> scoping and detailing project-specific use by a<br />

wide range of potential stakeholders, rather than narrowly tailored answers.<br />

8 <strong>The</strong> Purpose <strong>The</strong> section puts HVs in the context of the processes that it needs to support, and<br />

responds to the questions:<br />

• Why consider HVs (i.e. deciding whether to use <strong>MODAF</strong> and HVs in principle)<br />

• What to use HVs <strong>for</strong> (i.e. deciding on purpose and focus of HV use, when<br />

establishing architecting project boundaries in line with the envisaged<br />

benefits). This includes generic principles <strong>for</strong> architecture generation and use,<br />

which are important <strong>for</strong> understanding the role of HVs and their application.<br />

page 3


<strong>The</strong> <strong>Human</strong> <strong>View</strong> <strong>Handbook</strong><br />

<strong>Part</strong> 5: <strong>Appendices</strong><br />

9 <strong>The</strong> Process Process guidance is provided addressing the question of which HVs to produce, as<br />

well as when, at what depth, and by whom. <strong>The</strong> section expands on the<br />

technical process to planning the progression of HV creation (e.g. starting point,<br />

order, level of validation). It outlines a three-dimensional approach including:<br />

• <strong>The</strong> process of iterations from initial concepts to agreed baseline models.<br />

• <strong>The</strong> process of moving through different levels of abstraction.<br />

• <strong>The</strong> process of choosing which technical areas are relevant, and how to iterate<br />

between them.<br />

It aligns HV generation with the generic technical architecting process and<br />

illustrates a sample progression. It discusses specific stakeholder roles and<br />

outlines HV use <strong>for</strong> the five <strong>MODAF</strong> Communities of Interest (COI).<br />

<strong>Part</strong> IV:<br />

Examples<br />

<strong>Part</strong> V: <strong>Appendices</strong><br />

10 <strong>The</strong> Methods Specific technical approaches and methods <strong>for</strong> in<strong>for</strong>ming, generating, assessing,<br />

and managing HVs are provided. A table outlining HFI methods, data and<br />

activities <strong>for</strong> each HV, and its data elements, is included. HFI guidance is<br />

provided <strong>for</strong> how to in<strong>for</strong>m existing <strong>MODAF</strong> <strong>View</strong>s, by relating them to HFI design<br />

areas, HFI activities, and HFI methods.<br />

<strong>Part</strong> IV: Examples Illustrating HV Use<br />

11 Example:<br />

Maintenance<br />

System<br />

12 Example<br />

Applications<br />

<strong>Part</strong> V: <strong>Appendices</strong><br />

APPENDIX A<br />

APPENDIX B<br />

APPENDIX C<br />

APPENDIX D<br />

APPENDIX E<br />

APPENDIX F<br />

APPENDIX G<br />

APPENDIX H<br />

<strong>The</strong> section provides a practical illustration of HVs <strong>for</strong> a specific project that<br />

dealt with the design of a ‘paperless’ maintenance system <strong>for</strong> aircraft. <strong>The</strong><br />

examples were produced in a realistic environment, which included accessing<br />

project data and discussion with a Subject Matter Expert (SME). <strong>The</strong> section<br />

includes HV examples, as well as an overview of the process used, with the<br />

specific benefits and the approach to generating views.<br />

<strong>The</strong> section provides several example application overview to illustrate the<br />

different types of applications that have been observed from projects in realistic<br />

settings.<br />

<strong>The</strong> <strong>MODAF</strong> <strong>View</strong>s explained: Provides a brief description of all <strong>MODAF</strong> <strong>View</strong>s<br />

(except the service-oriented <strong>View</strong>s). It is recommended to also refer directly to<br />

the <strong>MODAF</strong> documentation (MoD 2008a) <strong>for</strong> a more comprehensive description.<br />

<strong>The</strong> <strong>MODAF</strong> Process <strong>for</strong> Creating Architectures: Summarises the official <strong>MODAF</strong><br />

architecting process.<br />

NATO HFM-155 HVs: Provides an overview of the HVs developed by a NATO<br />

Research Panel, and how they compare to the UK HVs.<br />

<strong>The</strong> HFI Process: Provides an overview of the HFI Process in relation to the<br />

People-in-Systems Requirements and Assurance Process.<br />

HFI Risk Assessment Checklist: Outlines a high-level list of criteria to assess<br />

technical and project risks related to HFI, including a rating mechanism.<br />

HFI Cost-Benefit Analysis: Introduces a process <strong>for</strong> assessing HFI project risk in<br />

cost terms and planning HFI activities in financial terms to reduce overall risk.<br />

HV Overlays on COI Processes: Uses the flowcharts from the <strong>MODAF</strong> Deskbooks<br />

(<strong>MODAF</strong> 2005b, c, d, e, f) to illustrate where HV support can be beneficial.<br />

Processes used <strong>for</strong> individual project applications: describes a series of example<br />

processes from various applications that have been applied and populated HVs.<br />

page 4


<strong>The</strong> <strong>Human</strong> <strong>View</strong> <strong>Handbook</strong><br />

<strong>Part</strong> 5: <strong>Appendices</strong><br />

Who should read which section<br />

Table 2 provides a guide to the envisaged readers <strong>for</strong> each section. According to<br />

stakeholders’ roles in either planning or conducting people-related modelling activities<br />

as part of architectural modelling, the level of required detail varies. <strong>The</strong> interest is<br />

likely to vary <strong>for</strong> stakeholders who:<br />

Make decisions about the need <strong>for</strong> investments in architectural modelling, including<br />

the extent to which HVs are beneficial (type ‘A’);<br />

Plan the modelling requirements <strong>for</strong> people-related elements when envisaging the<br />

use of Architectures <strong>for</strong> the design of socio-technical systems (type ‘B’);<br />

Need to directly produce people-related elements of an Architecture (type ‘C’).<br />

Table 2: Envisaged readership <strong>for</strong> the HV <strong>Handbook</strong> sections.<br />

Section For whom A B C<br />

<strong>Part</strong> I: Introduction<br />

1 Introduction to <strong>Human</strong><br />

<strong>View</strong>s<br />

Aimed at MoD stakeholders judging the need <strong>for</strong> <strong>MODAF</strong> and HV<br />

developments, to help understand their purpose, content and<br />

fundamental implementation options<br />

<strong>Part</strong> II: Technical Description<br />

2 HVs to Support <strong>MODAF</strong><br />

as an Enterprise<br />

Architecture<br />

Provides fundamental in<strong>for</strong>mation on <strong>MODAF</strong> <strong>for</strong> all stakeholders<br />

without a prior understanding of architectural frameworks<br />

3 <strong>The</strong> Role of HFI For all engineering and project management experts without an<br />

understanding of HFI – to clarify the benefits and the process<br />

4 Joining HFI and <strong>MODAF</strong><br />

perspectives<br />

5 Overview of <strong>Human</strong><br />

<strong>View</strong>s<br />

For all stakeholders aiming to understand the challenge and<br />

implications of bringing together ‘soft’ people-related and<br />

engineering disciplines under the same framework<br />

For all MoD, Industry or Academia stakeholders aiming to gain a<br />

high-level overview of the entire HV set<br />

6 Detailed descriptions <strong>The</strong> reader should have some understanding of HFI, Systems<br />

Engineering and Architectural Frameworks – particularly <strong>MODAF</strong><br />

<strong>Part</strong> III: Process Guidance<br />

7 Aims of the process<br />

guidance<br />

For stakeholders interested in finding out about the structure<br />

and content of the entire process guidance<br />

X X X<br />

X<br />

X<br />

X<br />

X<br />

X X X<br />

8 <strong>The</strong> Purpose For those judging on the need of applying HVs overall X X X<br />

9 <strong>The</strong> Process Aimed at those who plan the use of architectures and HVs X X<br />

10 <strong>The</strong> Methods For practitioners applying HVs X<br />

<strong>Part</strong> IV: Examples<br />

11 Example: Maintenance<br />

System<br />

For stakeholders seeking additional illustration materials through<br />

a concrete example application<br />

12 Example Applications For those who would like to learn about evidence and experience X X X<br />

from HV applications<br />

<strong>Part</strong> V: <strong>Appendices</strong><br />

APPENDIX A & B For stakeholders seeking a more expanded overview of <strong>MODAF</strong> X<br />

APPENDIX C For stakeholders interested in the NATO HV concept X<br />

APPENDIX D, E F For stakeholders seeking more detail on HFI X<br />

APPENDIX G<br />

For stakeholders preferring HV process guidance to be organised<br />

X<br />

around flowcharts capturing key MoD activities<br />

APPENDIX H<br />

For stakeholders seeking further illustration on the HV process<br />

followed <strong>for</strong> selected HV example applications<br />

X<br />

X<br />

X<br />

X<br />

X<br />

X<br />

X<br />

page 5


<strong>The</strong> <strong>Human</strong> <strong>View</strong> <strong>Handbook</strong><br />

<strong>Part</strong> 5: <strong>Appendices</strong><br />

Version history<br />

<strong>The</strong> current document constitutes Issue 2 of the HV <strong>Handbook</strong>. It introduces a 5-part<br />

structure and has been extended with an introductory overview section. It includes a<br />

clarified perspective on whether or not HVs should be seen as extensions of existing<br />

<strong>View</strong>s or as additions. Related to this, the HV meta-model has been updated and<br />

brought explicitly in line with the <strong>MODAF</strong> meta-model to ensure compatibility of<br />

concepts, dependencies and terminology. This includes a version of the HV metamodel<br />

in Unified Modelling Language (UML) <strong>for</strong>mat. An overview of concrete example<br />

applications too date was added to provide additional practical guidance.<br />

Previous Drafts and Issues include:<br />

A first draft version of the HV <strong>Handbook</strong> was completed as the basis <strong>for</strong> expert<br />

assessment and discussion in March 2007. It was based on <strong>MODAF</strong> v 1.0. It included<br />

a first description of the technical HV concepts only.<br />

Issue 1 of the HV <strong>Handbook</strong> (HFI DTC 2008) has been issued <strong>for</strong> publication on the<br />

HFI DTC website in July 2008. It was aligned with <strong>MODAF</strong> v 1.1, and followed a<br />

substantial revision of initial concepts, ready to be the basis <strong>for</strong> feedback from first<br />

applications. It included in-depth technical descriptions of the revised HVs. An<br />

introductory section was added to provide background on <strong>MODAF</strong> and HFI, and the<br />

options <strong>for</strong> better alignment.<br />

A Draft Issue 2 of the HV <strong>Handbook</strong> has been brought in line with <strong>MODAF</strong> v 1.2<br />

definitions. It implemented a series of updates to technical HV descriptions and<br />

context in<strong>for</strong>mation. Substantial new material has been added providing guidance<br />

on processes and methods <strong>for</strong> how to plan HV use and creation, and how to populate<br />

HVs. A practical example has been added as well as a series of <strong>Appendices</strong> to<br />

supplement the process guidance.<br />

Further In<strong>for</strong>mation<br />

Further background detail on the HV development, related materials, and reasoning<br />

underlying the HVs (prior to Issue 1) can be found in an associated HFI DTC report<br />

(Bruseberg 2008c).<br />

Additional in<strong>for</strong>mation can also be found in the following papers:<br />

“<strong>Human</strong> <strong>View</strong>s <strong>for</strong> <strong>MODAF</strong> as a Bridge between <strong>Human</strong> Factors Integration and<br />

Systems Engineering” (Bruseberg 2008d). It provides an overview and outlines links<br />

to Cognitive Systems Engineering approaches.<br />

“Applying the <strong>Human</strong> <strong>View</strong>s <strong>for</strong> <strong>MODAF</strong> to the conception of energy-saving work<br />

solutions” (Bruseberg 2008b). It discusses an example application.<br />

“<strong>Human</strong> Factors Integration <strong>for</strong> <strong>MODAF</strong>: Needs and Solution Approaches” (Bruseberg<br />

& Lintern 2007). It discusses the need <strong>for</strong> HVs, and provides an early concept<br />

overview.<br />

page 6


<strong>The</strong> <strong>Human</strong> <strong>View</strong> <strong>Handbook</strong><br />

<strong>Part</strong> 5: <strong>Appendices</strong><br />

Table of Contents<br />

APPENDIX A <strong>The</strong> <strong>MODAF</strong> <strong>View</strong>s Explained ........................ 8<br />

APPENDIX B<br />

<strong>The</strong> <strong>MODAF</strong> Process <strong>for</strong> Creating Architectures13<br />

APPENDIX C NATO HFM-155 HVs ................................. 15<br />

APPENDIX D <strong>The</strong> HFI Process ..................................... 15<br />

APPENDIX E HFI Risk Assessment Checklist .................... 19<br />

APPENDIX F HFI Cost-Benefit Analysis .......................... 21<br />

APPENDIX G<br />

HV Overlays on <strong>MODAF</strong> Community of Interest (COI) Processes 22<br />

APPENDIX H<br />

Processes used <strong>for</strong> Individual Project Applications ............... 34<br />

H.1 Introduction ...................................................................................................... 34<br />

H.2 NITEworks ........................................................................................................ 35<br />

H.3 Commander’s Update Brief .............................................................................. 38<br />

H.4 Tele-working example ...................................................................................... 40<br />

H.5 UAV Scenario ................................................................................................... 43<br />

H.6 Maintenance Project ........................................................................................ 45<br />

Acknowledgements ................................................................................................. 46<br />

References .......................................................................................................... 46<br />

Acronyms .......................................................................................................... 50<br />

page 7


<strong>The</strong> <strong>Human</strong> <strong>View</strong> <strong>Handbook</strong><br />

<strong>Part</strong> 5: <strong>Appendices</strong><br />

APPENDIX A<br />

<strong>The</strong> <strong>MODAF</strong> <strong>View</strong>s Explained<br />

Table 3 summarises main aspects of the <strong>View</strong>s from the <strong>MODAF</strong> 1.1 and DODAF 1.0<br />

documentation (DoD 2004b, MoD 2007) and supplementary sources of in<strong>for</strong>mation<br />

(Dickerson et al 2004, DoD 2004a), with an HFI perspective. It is indicated whether the<br />

<strong>View</strong>s are specific to <strong>MODAF</strong> or DoDAF.<br />

Note, the service oriented views added in <strong>MODAF</strong> version 1.2 are not included here.<br />

<strong>View</strong><br />

AV-<br />

1<br />

AV-<br />

2<br />

TV-<br />

1<br />

TV-<br />

2<br />

AcV<br />

-1<br />

AcV<br />

-2<br />

StV-<br />

1<br />

StV-<br />

2<br />

StV-<br />

3<br />

StV-<br />

4<br />

DoDAF Title<br />

Overview and<br />

Summary<br />

Integrated<br />

Dictionary<br />

Technical<br />

Standards<br />

Profile<br />

Technical<br />

Standards<br />

Forecast<br />

<strong>MODAF</strong> Title<br />

Overview &<br />

Summary<br />

In<strong>for</strong>mation<br />

Integrated<br />

Dictionary<br />

Table 3: <strong>MODAF</strong> and DoDAF <strong>View</strong> summaries and comments.<br />

Comments on perceived function<br />

• Provides in<strong>for</strong>mation about the architecture such as project details, scope, purpose, context, <strong>for</strong>mats, findings.<br />

Expressed in textual bulleted <strong>for</strong>mat.<br />

• It classifies model elements – usually in a hierarchical manner.<br />

• <strong>The</strong> generic <strong>MODAF</strong> ontology should be drawn on.<br />

• Defines terminology and acronyms.<br />

Standards Profile • A Standards Profile is created that is specific to the architecture, where general standards may be tailored.<br />

• Tabular representation; Can include HCI standards.<br />

Standards<br />

Forecast<br />

Acquisition<br />

Clusters<br />

Programme<br />

Timelines<br />

• Relates emerging standards to technological developments and project development timescales.<br />

• May combine this product with others that have timescales (e.g. technology <strong>for</strong>ecast).<br />

• Defines acquisition programmes.<br />

• Deals with dependencies between projects to integrate capabilities across DLOD.<br />

• Identifies similarities and links between projects to define programmes.<br />

• A programme consists of several projects, based on identifying “hierarchies of acquisition clusters”.<br />

• Always <strong>for</strong> multiple projects.<br />

• More AcV-1s are to be developed later to track progress over time as new systems are introduced into the acquisition<br />

programme.<br />

• Is intended to draw in all DLOD: “<strong>The</strong> inclusion of the DLOD in<strong>for</strong>mation allows areas of concern that are outside of the<br />

immediate scope of an Integrated Project Team (IPT) to be considered. Areas of concern identified across the DLOD,<br />

e.g. a shortfall in training resource, can be co-ordinated across a programme or group of projects, each of which require<br />

additional activity to be initiated to successfully deliver to the project/programme schedule.”<br />

Enterprise Vision • Guidance on future capabilities based on research <strong>for</strong> needs (unless the purpose of the Architecture is to describe an<br />

existing system).<br />

• Includes in<strong>for</strong>mation on development priorities (e.g. UK Joint Vision; lean, agile robust networks) and key operational<br />

doctrine concepts (e.g. Prepare, Project, Protect, Sustain) <strong>for</strong> NEC.<br />

Capability<br />

Taxonomy<br />

Capability<br />

Phasing<br />

Capability<br />

Dependencies<br />

• Development of StV-1 into a specific set of defined capabilities that are organised hierarchically and broken down into<br />

sub-functions/tasks.<br />

• Metrics are supplied separately.<br />

• Can be represented in UML (a diagram of boxes within boxes).<br />

• Provides an overview of what capability may be available during which time scale through which major technology<br />

developments.<br />

• Capability gaps are visualised through absence of capability (bar) in Epoch.<br />

• Groups capabilities into clusters based on integration needs – the source of which are not further specified and left to<br />

the analysts.<br />

• Relationships are expressed as (one-way) dependencies where one capability depends on another.<br />

• <strong>The</strong> nature of the dependency is not specified in the examples given.<br />

• <strong>The</strong> Capabilities are abstract functional concepts that are not to be expressed through physical instantiations. <strong>The</strong><br />

abstraction level may depend on the scope of the architecture.<br />

page 8


<strong>The</strong> <strong>Human</strong> <strong>View</strong> <strong>Handbook</strong><br />

<strong>Part</strong> 5: <strong>Appendices</strong><br />

<strong>View</strong><br />

StV-<br />

5<br />

StV-<br />

6<br />

OV-<br />

1a<br />

OV-<br />

1b<br />

OV-<br />

1c<br />

OV-<br />

2<br />

OV-<br />

3<br />

DoDAF Title<br />

High-Level<br />

Operational<br />

Concept Graphic<br />

Operational<br />

Node<br />

Connectivity<br />

Description<br />

Operational<br />

In<strong>for</strong>mation<br />

Exchange Matrix<br />

<strong>MODAF</strong> Title<br />

Capability to<br />

Organisation<br />

Deployment<br />

Mapping<br />

Operational<br />

Activity to<br />

Capability<br />

Mapping<br />

High-Level<br />

Operational<br />

Concept Graphic<br />

Operational<br />

Concept<br />

Description<br />

Operational<br />

Per<strong>for</strong>mance<br />

Attributes<br />

Operational<br />

Node<br />

Relationships<br />

Description<br />

Operational<br />

In<strong>for</strong>mation<br />

Exchange Matrix<br />

Comments on perceived function<br />

• This is used as a more expanded version of StV-3 – to identify and manage capability gaps.<br />

• Provides a high-level summary of how capabilities relate to organisational units and technology developments, <strong>for</strong><br />

different time periods of planning.<br />

• Draws in many other resources and has a pivotal overview role by drawing in a number of different issues – mainly <strong>for</strong><br />

planning development management purposes.<br />

• This <strong>View</strong> aids strategic planning. Its role is to understand dependencies in the context of development periods, but<br />

also provides a point <strong>for</strong> assessing dependencies.<br />

• Involves assessment of technology legacy and new development issues.<br />

• Includes assessment of resources in relation to constraint of time-based availability.<br />

• Requires StV-2 and OV-5 elements being defined as a basis <strong>for</strong> mapping between them.<br />

• This view is seen as part of the requirements specification process <strong>for</strong> URD, preceding the OVs.<br />

• It is used later <strong>for</strong> URD management and updates and Operations Planning.<br />

• Vignettes may be identified that create a subset of concerns.<br />

• It maps the high-level capability definitions to the OV functional descriptions (i.e. activities).<br />

• Provides mapping between two abstraction levels (used again in SV-5).<br />

• Pictorial representation of an envisaged conceptual solution using a representative scenario that shows network nodes<br />

including envisaged technologies, and effects on enemies, through graphic or symbolic representations.<br />

• It includes notions of: location; distance; terrain constraints; types of connectivity and effects directions; organisational<br />

units; environment (e.g. sea, space, air, land).<br />

• <strong>The</strong> picture may be updated when changes to the solution are required later. More detail as to chosen technologies is<br />

added later.<br />

• This is an in<strong>for</strong>mal representation to be used as a communication tool.<br />

• <strong>The</strong>re may be several OV-1’s, based on several vignettes from StV-6.<br />

• Summarises exemplary physical constraints and example solutions.<br />

• Textual explanation of OV-1a.<br />

• May include other media such as further pictures, or videos.<br />

• (OV1b is not an explicit view in DoDAF, but understood as needed).<br />

• Expanding on quantifiable attributes and values of OV-1a (e.g. Operational tempo, Accuracy of targeting, Fratricide<br />

rate).<br />

• Intended to provide per<strong>for</strong>mance targets <strong>for</strong> different conceptual time scales (e.g. short, medium, long-term<br />

development).<br />

• Specification of target values and priorities.<br />

• Basis <strong>for</strong> later assessments of detailed solutions.<br />

• A node is an abstraction that can have varying boundaries and definitions. Likewise, the in<strong>for</strong>mation exchanges<br />

depicted are abstractions: “OV-2 is not a communications link or communications network diagram.”<br />

• Location in<strong>for</strong>mation and Flows of material and people may be annotated but are seen as context.<br />

• <strong>The</strong>re is a close relationship with OV-5 where node activities are defined.<br />

• In<strong>for</strong>mation exchanges are further specified in OV-3.<br />

• Nodes may be perceived as organisational groupings of some sort that may later be instantiated with people and/or<br />

technology elements.<br />

• <strong>MODAF</strong> understands nodes as more abstract than DoDAF, and discourages depictions where resources are directly<br />

overlaid onto the nodes.<br />

• Sometimes higher-level groupings are overlaid to node breakdowns and connectivity.<br />

• This is an essential <strong>View</strong> that aims to optimise (and minimise) in<strong>for</strong>mation flows between conceptual units of operation<br />

(that are defined here).<br />

• In<strong>for</strong>mation types and purposes are defined.<br />

• Potential <strong>for</strong> adding HFI related criteria that further elaborates on in<strong>for</strong>mation exchange purposes and may in<strong>for</strong>m OV-4.<br />

• Includes a column that specifies interaction types, such as “collaboration”.<br />

page 9


<strong>The</strong> <strong>Human</strong> <strong>View</strong> <strong>Handbook</strong><br />

<strong>Part</strong> 5: <strong>Appendices</strong><br />

<strong>View</strong><br />

OV-<br />

4<br />

OV-<br />

5<br />

OV-<br />

6a<br />

OV-<br />

6b<br />

OV-<br />

6c<br />

OV-<br />

7<br />

DoDAF Title<br />

Organisational<br />

Relationships<br />

Chart<br />

Operational<br />

Activity Model<br />

Operational<br />

Rules Model<br />

Operational<br />

State Transition<br />

Description<br />

Operational<br />

Event Trace<br />

Description<br />

Logical Data<br />

Model<br />

<strong>MODAF</strong> Title<br />

Organisational<br />

Relationships<br />

Chart<br />

Operational<br />

Activity Model<br />

Operational<br />

Rules Model<br />

Operational<br />

State Transition<br />

Description<br />

Operational<br />

EventTrace<br />

Description<br />

In<strong>for</strong>mation<br />

Model<br />

Comments on perceived function<br />

• Mainly specifies <strong>for</strong>mal human organisational structure, based on existing ones to a large extent.<br />

• Primarily defines organisational units and their command relationships in a hierarchical way<br />

• May extend to role level definitions (at later stages of framework).<br />

• Besides command relationships, it may include different types of relationships:<br />

• Organizations with a primary role and those with a supporting role (DoDAF);<br />

• Coordination or other specified relationship (<strong>MODAF</strong>).<br />

• Includes both hierarchical breakdown presentations and flow presentations.<br />

• For requirements engineering, <strong>MODAF</strong> suggests that operational views are intended to be independent of (technical)<br />

solutions. <strong>The</strong> focus should be on requirements rather than constraints. Solutions are, in the operational perspective,<br />

to be seen as constraints.<br />

• Is encouraged to draw on high-level mission-specific paradigms such as Detect/Control/Engage.<br />

• May be detailed using standard operational activities (e.g. from (US) Universal Joint Task List (UJTL) or Servicesderived<br />

task lists).<br />

• Captures activity constraints from an operational perspective, through the identification of rules that deal with<br />

constraints.<br />

• Is not intended to be at the level of detailed human activity.<br />

• <strong>The</strong>re is a notion of dynamic behaviour in the identification of IF/THEN rules.<br />

• Further specifies in<strong>for</strong>mation from OV-1, and closely relates to and extends OV-5.<br />

• <strong>The</strong>re is no UML representation; Textual rules may be attached to OV-5 diagrams; Operational rules can be expressed<br />

in a number of different <strong>for</strong>mats: e.g. structured English; decision tree.<br />

• Models behaviours through describing transitions.<br />

• Represents a dynamic analysis, simulation tools are recommended in DoDAF (e.g. Colored PetriNets).<br />

• Captures action sequences in relation to conditional and state changes that underlie rule definitions.<br />

• Captures alternative event/action flows <strong>for</strong> different conditions.<br />

• Captures elements of larger flow, defined through beginning and end point.<br />

• State is understood as an action lasting until a certain output/trigger has been reached that triggers the next action.<br />

• Cognitive tasks (e.g. planning strike) may be included with an outcome (planned strike), without going to detail of<br />

modelling underlying cognition.<br />

• <strong>The</strong>y may be related to nodes, but appear to be understood as human activities (person or organisation).<br />

• DoDAF suggests use <strong>for</strong> workload assessments.<br />

• Time in<strong>for</strong>mation is added <strong>for</strong> more detailed descriptions of operations.<br />

• Does not describe tasks as a whole but specific scenarios.<br />

• Deals mainly with timely availability of in<strong>for</strong>mation <strong>for</strong> (human) nodes and tasks.<br />

• Describes ‘operational threads’ that further define capabilities.<br />

• Describes events (i.e. in<strong>for</strong>mation communication events) and times at which ‘nodes become aware of the events’.<br />

• Includes sequencing/precedence, actual time descriptions, logical conditions, and timing constraints.<br />

• Depicts directions <strong>for</strong> the flow of control from one node to another.<br />

• May include ‘junctions’ that describe decision logic that may lead to several subsequent path options.<br />

• Specifies system in<strong>for</strong>mation needs, as a basis <strong>for</strong> system specification.<br />

• Defines operational rules that govern system data (types, characteristics, relationships).<br />

• Classification of the in<strong>for</strong>mation types being used as part of the system – i.e. business in<strong>for</strong>mation requirements<br />

specification.<br />

• Supports interoperability through common standardised definitions of data types to be produced, exchanged, and used.<br />

• Defines new data: “may be necessary <strong>for</strong> interoperability when shared system data syntax and semantics <strong>for</strong>m the basis<br />

<strong>for</strong> greater degrees of in<strong>for</strong>mation systems interoperability, or when a shared database is the basis <strong>for</strong> integration and<br />

interoperability among business processes and, at a lower level, among systems.”<br />

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<strong>The</strong> <strong>Human</strong> <strong>View</strong> <strong>Handbook</strong><br />

<strong>Part</strong> 5: <strong>Appendices</strong><br />

<strong>View</strong><br />

SV-<br />

1<br />

SV-<br />

2<br />

SV-<br />

3<br />

SV-<br />

4<br />

SV-<br />

5<br />

DoDAF Title<br />

Systems<br />

Interface<br />

Description<br />

System Port<br />

Specification<br />

Systems-<br />

Systems Matrix<br />

Systems<br />

Functionality<br />

Description<br />

Operational<br />

Activity to<br />

Systems<br />

Function<br />

Traceability<br />

Matrix<br />

<strong>MODAF</strong> Title<br />

Resource<br />

Interaction<br />

Specification<br />

2a System Port<br />

Specification<br />

2b System Port<br />

Connectivity<br />

Description<br />

2c System<br />

Connectivity<br />

Clusters<br />

Resource<br />

Interaction Matrix<br />

Functionality<br />

Description<br />

Function to<br />

Operational<br />

Activity<br />

Traceability<br />

Matrix<br />

Comments on perceived function<br />

• Defines the system elements to be used to fulfil the in<strong>for</strong>mation needlines between operational nodes defined in OV2<br />

(i.e. technical instantiation of nodes and needlines).<br />

• Specifies system nodes that correspond to operational nodes (and may be identical); <strong>MODAF</strong> defines the concept of<br />

‘Physical Asset’ that are instantiations of Nodes; DoDAF defines ‘System Node’: “<strong>The</strong> term System Node describes a<br />

logical or physical deployment <strong>for</strong> Operational Nodes – e.g. locations, Plat<strong>for</strong>ms, units, facilities, etc”.<br />

• Identifies system boundaries, and breaks down systems into system elements.<br />

• Identifies hardware and software needs, and their relationships based on communication links between resource<br />

elements (i.e. system interfaces).<br />

• Systems are understood as interconnected technology: ”<strong>The</strong> term system … is used to denote a family of systems<br />

(FoS), system of systems (SoS), nomenclatured system, or a subsystem. An item denotes a hardware or software<br />

item”.<br />

• DoDAF does not distinguish a,b,c; is most like the <strong>MODAF</strong> SV-2c.<br />

• SV-2 defines specific communication links or communication networks between systems, thus adding more detail to SV-<br />

1 (“comprehensive specification of how systems are connected,”); seen as key <strong>for</strong> NEC strategy: “quickly plan and<br />

visualise how communications between systems are to be implemented”; details abstract specifications.<br />

• SV-2a defines the hardware/software that communicates between technical system components.<br />

• SV-2b specifies how the protocols connect the ports, and shows which systems they connect; May be all in one diagram<br />

or a set of diagrams: “<strong>The</strong> architect may choose to create a diagram <strong>for</strong> each connection in the Architecture<br />

(recommended) or to show all the connections on one diagram (may be harder <strong>for</strong> readers to follow)”.<br />

• SV-2c provides a grouping of system-to-system connectivity into node-links (i.e. clusters) – thus abstracting back to a<br />

functional perspective; e.g. node-link may be ‘situational awareness’ ‘operational feedback, ‘e-mail’; No detail is given<br />

as to how the groupings should be derived; Helps to assess specified communication networks regarding redundancy<br />

and per<strong>for</strong>mance by considering constraints:<br />

“… to identify redundancy in the system of systems, and to reduce the number of point-to-point connections that need to<br />

be maintained (thereby reducing maintenance and support costs). This <strong>View</strong> can be used to assess network<br />

per<strong>for</strong>mance needs, and again shows external system constraints”.<br />

• Provides an overview of the interfaces identified in SV-1, and draws attention to important ones (‘key’).<br />

• Specifies different types of relationships depending on purpose of representation: “examples: a. Status, (e.g., existing,<br />

planned, potential, deactivated), b. Purpose, c. Classification level, d. Means, e. Standard, f. Key Interface”.<br />

• Alternatives are encouraged: “<strong>The</strong>se are constraints based on existing systems, and alternatives should be considered<br />

when deciding on the solution: this <strong>View</strong> should not in itself provide the solution design”.<br />

• Combines a functional breakdown into subcomponent functions with functional flow describing system behaviour.<br />

• Describes functional level only – not embodiment: “is used to show what functions the system must be able to per<strong>for</strong>m,<br />

not how it is to per<strong>for</strong>m them, as that will be up to the system designers to determine.”<br />

• “Actors in systems use case diagrams may represent a mix of both the humans supported by the system functions<br />

…and other systems external to the system being described but not necessarily external to the architecture.”<br />

• “System functions are not limited to internal system functions and can include <strong>Human</strong> Computer Interface (HCI) and<br />

Graphical User Interface (GUI) functions.”<br />

• “Class diagrams are used to show static relationships between system functions. <strong>The</strong>se diagrams collectively describe<br />

the systems support to the operational activities and operational use cases modeled in OV-5”.<br />

• Provides a matrix that traces the reasoning behind the definition of system functions to the operational needs (i.e. the<br />

activities/operational functions that are needed by the joint system).<br />

• Operational activities should not be understood here as human tasks (whilst they need to be supported by human<br />

functions).<br />

• May be used as mapping between URD and SRD items.<br />

• Provides a link between OV-5, 6b, 6c and SV-4: “Although there is a correlation between ... (OV-5) or business-process<br />

hierarchies and the system functional hierarchy of SV-4, it need not be a one-to-one mapping, hence, the need <strong>for</strong>...<br />

(SV-5), which provides that mapping”.<br />

page 11


<strong>The</strong> <strong>Human</strong> <strong>View</strong> <strong>Handbook</strong><br />

<strong>Part</strong> 5: <strong>Appendices</strong><br />

<strong>View</strong><br />

SV-<br />

6<br />

SV-<br />

7<br />

SV-<br />

8<br />

SV-<br />

9<br />

SV-<br />

10a<br />

SV-<br />

10b<br />

SV-<br />

10c<br />

SV-<br />

11<br />

DoDAF Title<br />

Systems Data<br />

Exchange Matrix<br />

Systems<br />

Per<strong>for</strong>mance<br />

Parameters<br />

Matrix<br />

Systems<br />

Evolution<br />

Description<br />

Systems<br />

Technology<br />

Forecast<br />

System Rules<br />

Model<br />

Systems State<br />

Transition<br />

Description<br />

Systems Event-<br />

Trace<br />

Description<br />

Physical<br />

Schema<br />

<strong>MODAF</strong> Title<br />

Systems Data<br />

Exchange Matrix<br />

Resource<br />

Per<strong>for</strong>mance<br />

Parameters<br />

Matrix<br />

Capability<br />

Configuration<br />

Management<br />

Technology &<br />

Skills Forecast<br />

Resource<br />

Constraints<br />

Specification<br />

Resource State<br />

Transition<br />

Description<br />

Resource Event-<br />

Trace<br />

Description<br />

Comments on perceived function<br />

• Physical detailing and specification of data exchanges: “For example, the Levels of In<strong>for</strong>mation Systems Interoperability<br />

(LISI) level required <strong>for</strong> the operational in<strong>for</strong>mation exchange is replaced by the LISI level achieved through the system<br />

data exchange(s)”.<br />

• Specific step after a series of system specification steps based on SV-1, SV-2 and OV-3:<br />

• “On SV-6, each operational Needline is decomposed into the interfaces that are the systems equivalents of the<br />

Needline”.<br />

• “<strong>The</strong> system data exchanges documented in SV-6 … constitute the automated portion(s) of the OV-3 in<strong>for</strong>mation<br />

elements”.<br />

• Specifies achievement criteria of system elements, system functions, and interfaces.<br />

• Focus is on identifying parameters that are measurable.<br />

• Relates current per<strong>for</strong>mance parameters to future ones <strong>for</strong> different timescales.<br />

• Basis <strong>for</strong> acquisition decisions and product assessments.<br />

• May include per<strong>for</strong>mance range – thresholds, objectives, measures (e.g. time/speed).<br />

• May include parameters <strong>for</strong> ISO software quality criteria (maintainability, effectiveness).<br />

• Defines project milestones <strong>for</strong> system development over large timescales of operation.<br />

• Distinguishes evolution and migration:<br />

• Planning aid <strong>for</strong> system’s time scopes in operation from a technical constraint perspective;<br />

• Expressed as timeline annotated with milestone descriptions and system version numbers;<br />

• Recognises that system design is not final after initial implementation and further adaptations are required.<br />

• Tracks new technologies that will become available: “Emerging technologies and software/hardware products that are<br />

expected to be available in a given set of time frames and that will affect future development of the architecture”.<br />

• Within the bounds of architecture purposes being described.<br />

• <strong>MODAF</strong> now includes notions <strong>for</strong> availability of skills through actual human resources.<br />

• Applies to system rules only: “<strong>The</strong> Systems Rules Model (SV-10a) has the same <strong>for</strong>mat as the Operational Rules Model<br />

(OV-6a); however, the scope and applicability of the rules here are <strong>for</strong> individual systems, where OV-6a applies the<br />

architecture as a whole”.<br />

• Few examples are given and the expression is fairly open: “UML constraints are a direct analogue and have been<br />

stereotyped to “SystemConstraint””.<br />

• Rule types are given: “Systems rules can be expressed in natural language, as with OV-6a:<br />

a. Imperative – a statement of what shall be under all conditions – e.g. “B shall be less than 6.0”<br />

b. Conditional Imperative – a statement of what shall be, in the event of another condition being met – “If B is equal to 4<br />

then A shall be true”.<br />

• DoDAF users specified are Designer/ Builder/ Contractor only.<br />

• Dynamic description of actions by specifying sequences related to conditional events triggering actions and state<br />

changes; Focus is on graphical representation.<br />

• Closely related to other SV-10 products: “Both SV-10b and SV-10c describe systems responses to sequences of<br />

events. Events may also be referred to as inputs, transactions, or triggers.”<br />

• Can be presented at different levels of abstraction.<br />

• Closely relates to scenarios and focuses on critical sequences of events only: “allows the tracing of actions in a scenario<br />

or critical sequence of events”.<br />

• Adds an explicit time dimension.<br />

• Includes interactions with human roles, thus specifying activities at human-computer interfaces.<br />

• Deals with assessments of in<strong>for</strong>mation availability and communication activities.<br />

• At a low level of detail.<br />

Physical Schema • Solution design, not requirements anymore: “closest to actual system design in the Framework”.<br />

• Format may vary.<br />

• Specifies options.<br />

• Besides specifying solutions to OV-7, it relates to other SV products: “Object classes defined here should trace to (a)<br />

system data flows in SV-4, (b) system data elements specified in SV-6, (c) transition triggers in SV-10b, and/or (d)<br />

events in SV-10c”.<br />

page 12


<strong>The</strong> <strong>Human</strong> <strong>View</strong> <strong>Handbook</strong><br />

<strong>Part</strong> 5: <strong>Appendices</strong><br />

APPENDIX B<br />

<strong>The</strong> <strong>MODAF</strong> Process <strong>for</strong> Creating<br />

Architectures<br />

Table 4: Summary of the <strong>MODAF</strong> Architectural Process (<strong>for</strong> <strong>MODAF</strong> version 1.2),<br />

related to high-level HFI process questions (last column).<br />

Prerequisites<br />

Step 1 – Establish Intended Use<br />

Step 2 – Define Architecture Scope<br />

Activities &<br />

Deliverables<br />

Activities:<br />

User Training -<br />

<strong>MODAF</strong><br />

Principles<br />

Activities:<br />

Workshop:<br />

determine<br />

architecture<br />

usage<br />

Deliverables:<br />

Architectural<br />

Use Document<br />

Activities:<br />

Workshop:<br />

bound<br />

architecture<br />

scope<br />

Workshop:<br />

determine use<br />

cases<br />

Deliverables:<br />

Architectural<br />

Scope<br />

Document<br />

Plan of Time<br />

and Resources<br />

Tasks Task breakdown HFI outputs and<br />

key questions<br />

Introductory course<br />

regarding the use of<br />

<strong>MODAF</strong> within their<br />

Communities of Interest<br />

(COIs)<br />

Determining and<br />

documenting the<br />

intended usage of the<br />

architecture<br />

COI specific usage of<br />

<strong>MODAF</strong> architectures<br />

Content and boundaries<br />

of the architecture<br />

A list of the key <strong>MODAF</strong><br />

<strong>View</strong>s that are expected<br />

to be produced<br />

How the architectural<br />

in<strong>for</strong>mation is likely to be<br />

presented<br />

Any modified <strong>MODAF</strong><br />

<strong>View</strong>s needed<br />

• <strong>MODAF</strong> architecture development approach<br />

• Available views<br />

• Expected nature of architectural activities<br />

associated with their COI.<br />

• Workshop that includes all of the potential<br />

stakeholders who are expected to provide<br />

data to and / or utilise the resulting<br />

architecture<br />

• Identification of capability gaps / overlaps –<br />

Capability Sponsor<br />

• Develop and trade-off capability options in<br />

order to optimise the overall Equipment<br />

Programme – Capability Sponsor<br />

• Develop a clear understanding of the<br />

operational context and use cases in support<br />

of URD production – Capability Sponsor,<br />

Acquisition, <strong>The</strong> User<br />

• Establish system boundaries and interfaces,<br />

including interoperability analysis –<br />

Acquisition<br />

• Documentation of applied concepts (CONUSE,<br />

CONEMP, CONOP) – Concepts and Doctrine<br />

• Process scope<br />

• Organisational scope<br />

• Systems / plat<strong>for</strong>ms scope – including those<br />

that have to be interfaced with<br />

• Geographic scope<br />

• Coverage of the Defence Lines of<br />

Development<br />

• Timescales that are to be considered (e.g.<br />

‘as-is’, ‘to-be’, circa 2015, etc)<br />

• Degree of granularity that is to be modelled<br />

(e.g. system, subsystem or component)<br />

• Guidance <strong>for</strong> which can be found in the<br />

relevant <strong>MODAF</strong> COI deskbook(s)<br />

• In<strong>for</strong>m the <strong>MODAF</strong> governance processes<br />

Decision as to<br />

whether to<br />

commit resources<br />

to <strong>MODAF</strong> HV<br />

development<br />

Why consider<br />

HVs<br />

Purposes of<br />

models across<br />

COIs<br />

What to use HVs<br />

<strong>for</strong><br />

Content and<br />

resource<br />

requirements<br />

plan <strong>for</strong><br />

architecture<br />

development<br />

Process:<br />

Which HVs when,<br />

at what depth,<br />

by whom<br />

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Step 3 – Develop Data Requirements<br />

Step 4 – Capture Architecture<br />

Step 5 – Conduct Analyses<br />

Activities:<br />

Workshop:<br />

establish data<br />

needs<br />

Deliverables:<br />

Data gathering<br />

plan<br />

Tool selection<br />

Activities:<br />

Tool-specific<br />

training<br />

Baseline<br />

architecture<br />

review<br />

Deliverables:<br />

Baseline<br />

architecture<br />

Activities:<br />

Analysis<br />

review<br />

Deliverables:<br />

Initial analysis<br />

Final analysis<br />

Establish a datagathering<br />

plan<br />

In<strong>for</strong>m the <strong>MODAF</strong><br />

governance processes of<br />

the architecture’s<br />

intended scope;<br />

Consider tool selection;<br />

Start AVs<br />

Provide tool-specific<br />

training;<br />

Importing and editing<br />

extant architectural<br />

model;<br />

Capturing additional data<br />

and entering it into the<br />

architecture<br />

Accuracy and validity is<br />

confirmed<br />

Baseline (i.e. preanalysis)<br />

architecture<br />

should be published to<br />

the appropriate<br />

repository<br />

Analyses are likely to be<br />

COI-specific, and may<br />

include a variety of<br />

analytical techniques<br />

Conduct a review of the<br />

initial analyses if<br />

necessary to revise the<br />

analyses be<strong>for</strong>e issuing<br />

the final product(s)<br />

• Definition of what data is required<br />

• <strong>The</strong> level of granularity of data that is<br />

required<br />

• Identification of multiple / redundant data<br />

sources to provide data validation and / or<br />

back-up sources<br />

• Data <strong>for</strong>mats, pre-processing and data<br />

migration issues<br />

• Assessment of the security aspects of the<br />

populated architecture<br />

• In accordance with the <strong>MODAF</strong> Meta Model<br />

and <strong>MODAF</strong> Taxonomy - to ensure<br />

compatibility and re-use<br />

• Review of the entire architecture by the<br />

subject matter experts who have provided key<br />

inputs<br />

• Consult the <strong>MODAF</strong> governance processes to<br />

ensure that any dependent architectures have<br />

not changed<br />

• To provide visibility to others across the MOD<br />

• Ensure the All <strong>View</strong>s are completed thoroughly<br />

<strong>for</strong> all architectures be<strong>for</strong>e they are<br />

published.<br />

• Static analyses – such as a gap / overlap<br />

analysis against the Strategic <strong>View</strong>s in order to<br />

identify capability issues<br />

• Dynamic analyses – such as network traffic /<br />

bandwidth analysis based upon network<br />

configurations from SV-1 and traffic data from<br />

OV-2/OV-3<br />

• Experimentation – using in<strong>for</strong>mation<br />

developed from the architectural analysis to<br />

establish the use cases / context <strong>for</strong><br />

experimentation campaigns such as those run<br />

through NITEworks<br />

• Trials – using architectures to provide use case<br />

/ context in<strong>for</strong>mation <strong>for</strong> exercises and trials<br />

at a variety of scales from battlelabs to full<br />

brigade or division level exercises<br />

Plan <strong>for</strong><br />

populating the<br />

architecture;<br />

Tool selection<br />

How to support<br />

HV creation<br />

• Data<br />

• Methods<br />

• Tool selection<br />

• Management<br />

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APPENDIX C<br />

NATO HFM-155 HVs<br />

<strong>The</strong> NATO research panel HFM-155 produced a ‘NATO HV’ (NATO RTO 2009, 2010) that<br />

has evolved in close collaboration with the <strong>MODAF</strong> HV developments. While there are<br />

minor differences between these concepts, it needs to be recognised that the overall<br />

content and usefulness is very similar. Minor differences exist as to where the<br />

boundaries are drawn, and how far some elements are extended.<br />

For example, the NATO HFM-155 <strong>Human</strong> <strong>View</strong> includes an additional dedicated<br />

“Training” HV (which the <strong>MODAF</strong> HV concept covers through a combination of the <strong>MODAF</strong><br />

HV-F and HV-A) and a “<strong>Human</strong> Concept” HV, which can be developed as a special<br />

pictorial version of a <strong>MODAF</strong> HV-C. On the other hand, there is no exact equivalent in<br />

the NATO HV concept to the <strong>MODAF</strong> HV-D, having considered that the NATO<br />

Architectural Framework (NAF) OV-4 can take that role. However, the <strong>MODAF</strong> HV-D<br />

suggests some additional elements not put <strong>for</strong>ward, thus extending OV-4. Likewise,<br />

naming conventions have been chosen to be different – where the NATO HV-G is more or<br />

less identical to the <strong>MODAF</strong> HV-B. Figure 1 provides an overview of key dependencies<br />

between NATO HV products, and Figure 2 outlines the differences and similarities<br />

between the NATO HVs and the <strong>MODAF</strong> HVs.<br />

Figure 1: Overview of the <strong>Human</strong> <strong>View</strong>s developed under NATO HFM-155.<br />

In the same way in which DoDAF, <strong>MODAF</strong> and NAF differ, small misalignments between<br />

national HV concepts can be expected and are the result of individual perspectives of<br />

the developers involved, as well as the extent to which a consensus on details was<br />

found when they were recorded. <strong>The</strong> NATO HV definitions have drawn on an initial set<br />

of draft <strong>MODAF</strong> HVs, as well as other national HV concepts, and the boundaries were<br />

defined as a consensus between the panel participants during a workshop. All of the<br />

national concepts have evolved since, including the <strong>MODAF</strong> HVs.<br />

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It is essential to note that all of the <strong>View</strong>s are graphical representations of what is<br />

captured in an underlying data model. <strong>The</strong>re<strong>for</strong>e, individual instantiations of any<br />

<strong>View</strong>s may differ. <strong>The</strong>re are trends towards defining ‘Customised’ <strong>View</strong>s <strong>for</strong><br />

architectural frameworks that combine data in new and different ways, entirely<br />

depending on the purpose. <strong>The</strong>re<strong>for</strong>e, creating <strong>View</strong> representation requires a certain<br />

amount of creativity anyway, making small differences in <strong>View</strong> definitions negligible.<br />

Thus, a full alignment cannot be expected, especially as details of each concept may<br />

evolve and continuous full alignment becomes unmanageable. Currently, no further<br />

alignment activities are planned. A key focus of any alignment task should be on the<br />

meta-model (in line with current <strong>MODAF</strong>/DoDAF/NAF policies), rather than on<br />

individual view descriptions. <strong>The</strong> <strong>MODAF</strong> HV meta-model may be considered as one of<br />

the most developed HV meta-models, including a thorough alignment with existing<br />

<strong>MODAF</strong> meta-model definitions. It may be noted that, rather than trying to align<br />

similar HV concepts, it may be more beneficial to achieve a close link with the relevant<br />

framework (e.g. <strong>MODAF</strong>, NAF), as part of which the HVs are to be applied. Only then<br />

can HVs achieve their full potential.<br />

Figure 2: Alignment of NATO and <strong>MODAF</strong> HV concept definitions.<br />

Other differences lie in the way in which HVs were refined and applied, and what type<br />

of practical guidance has been provided with them. <strong>The</strong> NATO HV has provided<br />

important demonstrations of practical applications through concrete links with dynamic<br />

modelling, where the focus of the modelling was to a large extent on providing a<br />

structural representation of an enterprise (often ‘as-is’) that can be assessed to in<strong>for</strong>m<br />

the need <strong>for</strong> design changes. <strong>The</strong> <strong>MODAF</strong> HVs have put more emphasis on how HVs can<br />

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support creative design thinking where new tasks, automation levels, roles,<br />

competencies, jobs, and organisations require defining.<br />

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APPENDIX D<br />

<strong>The</strong> HFI Process<br />

<strong>The</strong> standard HFI Process is well described through several documents 1 – including<br />

overviews and detailed descriptions, and what to do when, supported by which<br />

methods and tools. Figure 3 maps the key elements of the HFI Process (including both<br />

technical and management activities) to key activities as part of the HFI requirements<br />

specification and assurance process. It includes an overlay of the currently defined HFI<br />

System Readiness Levels (SRLs) and selected MoD Acquisition activities as part of the<br />

CADMID lifecycle stages. HFI activities are defined under the HFI Process requirements<br />

in the <strong>Human</strong> Factors Integration Plan (HFIP). <strong>The</strong>ir implementation is depicted under<br />

‘Observe Implementation’.<br />

Figure 3: <strong>The</strong> HFI Process in relation to requirements specification and assurance.<br />

1 (1) Def-Stan 00-250: <strong>Human</strong> Factors <strong>for</strong> Designers of Systems: <strong>Human</strong> Factors Integration.<br />

(2) MoD (2006) MAP-01-010 HFI Management Guide (<strong>for</strong>merly STGP 10).<br />

(3) HFI DTC (2009) <strong>The</strong> People in Systems TLCM <strong>Handbook</strong>.<br />

(4) ISO 13407: 1999. <strong>Human</strong>-centred design processes <strong>for</strong> interactive systems.<br />

(5) MoD (2009): HFI Overview on the AOF (Acquisition Operating Framework).<br />

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APPENDIX E<br />

HFI Risk Assessment Checklist<br />

<strong>The</strong> HFI Cost-Benefit Analysis guidance (Bruseberg 2008a) proposes a high-level project<br />

risk analysis to determine the scope of HFI activities, and associated budget<br />

requirements. It assesses the risk potential on a severity scale, based on the likelihood<br />

and impact of problem occurrence 2 . <strong>The</strong> checklist in Table 5 captures ratings (the<br />

columns under ‘severity rating’) to estimate the potential impact of each factor<br />

(where ‘1’ is very low risk and ‘5’ is very high risk). Impact ratings need to be based<br />

on experience values and expert judgements. <strong>The</strong> assessments <strong>for</strong> each risk factor<br />

provide a qualitative overview as to where problem areas may lie. <strong>The</strong>y may also provide<br />

an overall risk level.<br />

<strong>The</strong>re are 15 factors, so each contributes 6.67% to the overall risk. Since their<br />

contribution may vary, the risk influence factors in Table 5 have been given a<br />

predetermined weight (e.g. presence of health hazards: 5%). <strong>The</strong>se may need to be<br />

adjusted depending on the type of project. <strong>The</strong>y need to add up to 100%.<br />

Risk influence<br />

factor<br />

1 Estimated<br />

cognitive<br />

complexity of<br />

operation<br />

2 Expected<br />

physical<br />

difficulty of<br />

operation<br />

3 Mission-critical<br />

operation<br />

4 Presence of<br />

health hazards<br />

5 Expected<br />

operation under<br />

safety critical<br />

conditions<br />

6 Direct<br />

interaction scope<br />

Table 5: Risk Potential Checklist as the basis <strong>for</strong> HFI activity cost predictions.<br />

Explanation<br />

<strong>The</strong> level of complexity <strong>for</strong> the interaction between people and<br />

technology, and the complexity of the operational environment,<br />

potentially leading to cognitive workload (e.g. decision-making<br />

tasks in dynamic environments; operation of complex equipment<br />

with many variables; time pressure; anxieties).<br />

<strong>The</strong> severity and number of adverse operating constraints that<br />

may reduce operator per<strong>for</strong>mance and task achievement due to<br />

physical stressors and workload factors (e.g. extreme thermal<br />

discom<strong>for</strong>t, moving heavy loads, limited visibility).<br />

<strong>The</strong> extent to which the operation of the system affects the<br />

success of the mission, and the criticality of mission or task<br />

failures.<br />

Presence of potentially harmful conditions due to the operating<br />

environment, technology interaction, or task demands (e.g.<br />

toxic substances, moving parts, prolonged operation under<br />

physically or psychologically strained conditions).<br />

Risk of large-scale accidents due to human error (e.g. possibility<br />

of excessive cognitive workload, lack of situational awareness).<br />

Extent to which people are directly affected by the equipment<br />

(e.g. number of users affected; occasional vs. continuous use) –<br />

not limited to operators, but including, <strong>for</strong> example,<br />

maintenance personnel, users directly benefiting from function<br />

15%<br />

of product/system, and people transporting and installing<br />

equipment.<br />

7 Expected change Likelihood of changes to personnel issues including manpower 5%<br />

Weight<br />

5%<br />

5%<br />

10%<br />

5%<br />

5%<br />

Severity Rating<br />

0 - None<br />

1- Very Low<br />

2 - Low<br />

3 – Medium<br />

4 - High<br />

5 – Very High<br />

2 Note that risks are usually estimated based on a combination of both probability and severity of<br />

effects. <strong>The</strong> ‘impact’ rating used here is a simplification combining the two dimensions implicitly.<br />

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Risk influence<br />

factor<br />

of manpower and<br />

skill levels<br />

8 Extent of HF<br />

problems in<br />

predecessor<br />

systems<br />

Explanation<br />

availability and requirements, and skill needs – potentially<br />

requiring manpower planning, recruitment, and/or training<br />

activities.<br />

Extent of HF problems in existing systems, giving an indication<br />

of the amount of design change required to overcome them and<br />

assess improvements. 5%<br />

9 Scope of effects <strong>The</strong> extent to which the new product/system affects related<br />

system design areas through the consequences of changes<br />

required. For example, new technology such as NEC in<strong>for</strong>mation<br />

networks may require new organisational and in<strong>for</strong>mation flow<br />

structures, re-training, re-recruiting, new maintenance<br />

schedules, new documentation. <strong>The</strong> lifetime of the<br />

product/system may come into the equation here.<br />

10 HFI design scope<br />

in relation to<br />

project focus<br />

If the purpose of the project is the design of a new user<br />

interface only (e.g. <strong>for</strong> an existing helicopter), then the HFI<br />

ef<strong>for</strong>t is proportionally much higher than, <strong>for</strong> example, the<br />

design of an entire new helicopter (where, <strong>for</strong> example,<br />

ensuring technical airworthiness will take on a much larger<br />

proportion than HFI activities).<br />

11 Level of novelty <strong>The</strong> extent to which the newly designed working system is novel<br />

(e.g. first-of-a kind) and produces sources of uncertainty (e.g.<br />

novel technology, new task and operating conditions, new<br />

organisational constraints). This affects design, implementation,<br />

and operation.<br />

12 Number of design<br />

constraints<br />

13 Project<br />

uncertainty<br />

14 Product purpose<br />

directly fulfils a<br />

<strong>Human</strong> Factors<br />

need<br />

15 Absence of<br />

conducive design<br />

organisation<br />

conditions<br />

<strong>The</strong> extent to which the design process needs to con<strong>for</strong>m with<br />

external limitations that require optimisation of operational<br />

variables (e.g. need to comply with safety regulations, need to<br />

follow specific design standards).<br />

Amount of (not yet) available understanding of operational<br />

needs and system requirements (e.g. agreements on operational<br />

concepts, understanding of user constraints, definition of tasks<br />

and expected task per<strong>for</strong>mance, clarity of high-level humanequipment<br />

interface requirements, envisaged use of<br />

technologies).<br />

Technology Readiness Levels may be referred to here.<br />

<strong>The</strong> purpose of the design is in itself fulfilling a user need, i.e.<br />

support to humans is the objective of the project (e.g.<br />

transporting them, housing them, providing them with<br />

in<strong>for</strong>mation).<br />

<strong>The</strong> ease with which an effective HFI process can be integrated<br />

depends not only on the acceptance level of HFI, but also on the<br />

presence of conducive processes such as an iterative design<br />

process, efficient project management, effective<br />

communication, documentation, and in<strong>for</strong>mation sharing<br />

processes.<br />

Weight<br />

5%<br />

10%<br />

5%<br />

5%<br />

10%<br />

5%<br />

5%<br />

Severity Rating<br />

0 - None<br />

1- Very Low<br />

2 - Low<br />

3 – Medium<br />

4 - High<br />

5 – Very High<br />

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APPENDIX F<br />

HFI Cost-Benefit Analysis<br />

HFI plan options are often closely linked to budget decisions. In order to determine<br />

the HFI activities at any stage, different options <strong>for</strong> implementing change need to be<br />

traded off in relation to the cost of undesired effects and the cost of additional<br />

activities. <strong>The</strong> HFI cost-benefit analysis (<strong>for</strong> justifying budget plans) can be conducted<br />

as shown in Figure 4. <strong>The</strong> steps are answering the following questions:<br />

What are the aims, constraints, and priorities of the analysis, what will be the<br />

outputs, and <strong>for</strong> whom<br />

What can go wrong without HFI, and what are the potential cost effects of the risks<br />

Which HFI activities are needed to reduce the risks as far as possible, and how<br />

should HFI get involved<br />

What are the costs <strong>for</strong> the required HFI activities<br />

What if a full and optimal implementation of HFI activities needs to be traded off<br />

against other cost priorities<br />

Which is the most suitable HFI implementation option based on a trade-off analysis,<br />

and how best to present it to decision makers<br />

Figure 4: HFI Cost-Benefit Analysis process steps (derived from Bruseberg 2008a).<br />

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APPENDIX G<br />

HV Overlays on <strong>MODAF</strong> COI<br />

Processes<br />

All flowcharts shown here have been taken from the <strong>MODAF</strong> Deskbooks (MoD 2005b, c,<br />

d, e, f) and have been overlaid with applicable HVs in addition to the existing <strong>MODAF</strong><br />

<strong>View</strong>s on the original pictures.<br />

Concepts & Doctrine<br />

Figure 5: Suggested HV use by Concepts & Doctrine in addition to <strong>MODAF</strong> <strong>View</strong> use.<br />

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Sponsor (previously Customer 1)<br />

Figure 6: Suggested HV use by the Sponsor in addition to <strong>MODAF</strong> <strong>View</strong> use.<br />

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Acquisition<br />

Figure 7: Suggested HV use <strong>for</strong> Acquisition (project management).<br />

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Figure 8: Suggested HV use <strong>for</strong> Acquisition (requirements).<br />

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Figure 9: Suggested HV use <strong>for</strong> Acquisition (systems/technology).<br />

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HV-C<br />

HV-D<br />

HV-A<br />

HV-G<br />

HV-B<br />

HV-E<br />

HV-C<br />

HV-F<br />

HV-D<br />

HV-G<br />

HV-B<br />

HV-A<br />

Figure 10: Suggested HV use <strong>for</strong> Acquisition (industry).<br />

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Figure 11: Suggested HV use <strong>for</strong> Acquisition (through-life management).<br />

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<strong>The</strong> User (previously Customer 2)<br />

Figure 12: Suggested HV use by the User (advance military planning, part 1).<br />

Figure 13: Suggested HV use by the User (advance military planning, part 2).<br />

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HV-D<br />

HV-B<br />

HV-E<br />

HV-D<br />

HV-G<br />

HV-G<br />

HV-C<br />

HV-G<br />

Figure 14: Suggested HV use by the User (command military activities).<br />

Figure 15: Suggested HV use by the User (provide feedback post-operations/exercises).<br />

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HV-B<br />

HV-C<br />

HV-A<br />

HV-G<br />

HV-C<br />

HV-C<br />

HV-D<br />

HV-E<br />

HV-F<br />

HV-B<br />

Figure 16: Suggested HV use by the User (maintain military capability).<br />

Figure 17: Suggested HV use by the User<br />

(contribute to capability development and integration).<br />

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Sustainment<br />

Figure 18: Suggested HV use by Sustainment (manage defence logistics).<br />

Figure 19: Suggested HV use by Sustainment<br />

(develop the equipment and support solutions).<br />

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Figure 20: Suggested HV use by Sustainment<br />

(material and associated service provisions to end use).<br />

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APPENDIX H<br />

Processes used <strong>for</strong> Individual<br />

Project Applications<br />

H.1 Introduction<br />

<strong>The</strong> process regarding the scope and order in which HVs are populated can differ<br />

significantly depending on specific applications in terms of their objectives and focus.<br />

This section describes a series of example processes from various applications that<br />

have applied and populated HVs. <strong>The</strong>y include:<br />

Niteworks: supporting early capability-focused decision-making <strong>for</strong> acquisition,<br />

where <strong>MODAF</strong> supports experimentation activities using synthetic environments.<br />

Examples were produced in relation to a realistic project (Hitchins 2008).<br />

Commander’s Update Brief (NATO RTO HFM 155 example): analyse the impact of an<br />

already implemented technology insertion on human enterprise components, to<br />

evaluate per<strong>for</strong>mance changes retrospectively. Moreover, the HVs can be used to<br />

provide the foundation <strong>for</strong> reviewing the organisational processes and structures in<br />

order to assess human-related redesign needs and design options. Examples<br />

equivalent to the UK HV-A, B, C, D, E, F, G were produced (NATO RTO 2009, 2010).<br />

Tele-working example: exploring implementation options <strong>for</strong> new organisational<br />

working mechanisms, without specific project context (i.e. theoretical design). <strong>The</strong><br />

use of all HVs was discussed and specific examples were produced <strong>for</strong> HV-B, C, E, F<br />

(Bruseberg 2008b).<br />

Dynamic modelling: HV use as the basis <strong>for</strong> dynamic modelling activities to assess<br />

human and enterprise per<strong>for</strong>mance parameters (NATO RTO 2010). <strong>The</strong> primary<br />

focus was on assessing human network structures, <strong>for</strong> example in response to UAV<br />

technology insertion or organisational change, without a specific project context<br />

(i.e. theoretical design).<br />

Maintenance Project: HV use within Industry at a stage where equipment design<br />

decisions had already progressed quite far, and HVs were used to model important<br />

constraints to assess equipment design options and pinpoint needs <strong>for</strong> potential<br />

design changes, as well as to facilitate implementation requirements. Examples of<br />

HV-B, C, D, E, F, G were produced.<br />

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H.2 NITEworks<br />

<strong>The</strong> Project<br />

NITEworks is the MoD’s centre <strong>for</strong> manned warfare experimentation and acquisition<br />

decision support, in order to support early capability-based planning. <strong>The</strong> warfighting<br />

experiments can be planned and documented using <strong>MODAF</strong>. Likewise, the synthetic<br />

environments used <strong>for</strong> experimentation can be specified and built grounded in <strong>MODAF</strong>.<br />

<strong>The</strong> NITEworks approach is to think and design ‘Top down’, from Capability, to System<br />

of Systems, to Systems, to Components, but to check and validate ‘bottom up’<br />

(Hitchins 2008).<br />

HV examples were produced in relation to a realistic project, supplementing the other<br />

<strong>MODAF</strong> elements. First, a baseline architecture was created, followed by a model of<br />

the experimental architecture. This was the basis <strong>for</strong> capturing warfighter behaviour<br />

in response to selected scenarios.<br />

<strong>The</strong> Process<br />

Figure 21 traces the approximate path of progressing the HV development in relation to<br />

<strong>MODAF</strong> <strong>View</strong>s. <strong>The</strong> blue lines between numbered star symbols show the order of<br />

progression. Table 6 provides a key to the numbers.<br />

Table 6: <strong>The</strong> order of progression between HVs and <strong>MODAF</strong> <strong>View</strong>s.<br />

Description<br />

1 StV-1 Describe the capability vision to be instantiated, including key targets and timescales<br />

(Specify <strong>The</strong>me Question)<br />

2 StV-2 Develop Capability Taxonomy: Break down the capability requirements hierarchically<br />

3 AcV-2 List technology implementation options <strong>for</strong> intended timescales and map onto specific<br />

deployment<br />

(Plat<strong>for</strong>m specific view of scenario using equipment from that epoch)<br />

4 OV-1<br />

a, b<br />

Describe the overall scenario including intended types of assets, communication links, roles<br />

and constraints (Defining System of Systems)<br />

5 OV-5 Describe the high-level enterprise activities to be achieved, including a breakdown into subactivities<br />

(Describe overall Process)<br />

6 HV-F Identify individual (human) roles that will be played by warfighters, having identified the<br />

organisation relevant to the theme (roles are used, rather than posts, as a more abstract<br />

functional representation underlying posts and part of existing organisations intended to use<br />

the envisaged equipment)<br />

7 OV-4 Capture relationships between roles as the basis <strong>for</strong> potential organisational structures, and<br />

by mapping key interaction links between roles<br />

8 OV-2 Identify Operational Nodes including intended assets (e.g. intercept helicopter), Distinguish<br />

Manned and Simulated Plat<strong>for</strong>ms <strong>for</strong> experiment<br />

9 HV-C Use an HV-C (<strong>Human</strong> Interaction Structure) to map human roles to intended OV-2 nodes (or<br />

envisaged assets), including interaction needs between roles<br />

10 HV-F For each role use an HV-F (Roles and Competencies) to identify further attributes of roles<br />

including rank required, experience required and technology operated, description of task to<br />

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Description<br />

be conducted, task demands, competencies needed, rank, experience, ability to operate<br />

technology etc.<br />

11 SV-1 Identify the current structure of technologies and assets, as well as the structure to be used<br />

<strong>for</strong> the experiment<br />

12 HV-C Map human tasks as part of roles to envisaged equipment (draw an illustration of the<br />

equipment that the warfighter will need to per<strong>for</strong>m the role with (VHF radio, Recognised<br />

picture, 3d sim view, gun controller) with a representation of the computers and software<br />

systems required to do each task)<br />

Combine the pictures <strong>for</strong> each task into an SE network diagram.<br />

13 SV-10c Observe behaviour in experiment and represent through task and in<strong>for</strong>mation flow diagrams;<br />

Capture of observed behaviour<br />

14 HV-B Specify expected team behaviour and measures to be used in observations:<br />

Create taxonomy <strong>for</strong> expected Team Dynamic (Range of emotions) and Command Style<br />

(Range of styles), including worst case and best case expectations <strong>for</strong> development through<br />

mission phases<br />

15 HV-G Record observed emotions and team states mapped through mission phases<br />

16 OV-4/<br />

HV-D<br />

Review and further detail intended organisational structures and processes based on<br />

observations and based on specifications of the types of interactions to be expected<br />

between people in roles (e.g. collaborate, cooperate, supervise)<br />

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Note that the lines show the order of the approach taken on the occasion, not a<br />

generic order. Also, they do not imply technical dependencies where one <strong>View</strong> is<br />

always needed to in<strong>for</strong>m the next. Also note that the figure does not include any<br />

iteration loops. <strong>The</strong> figure distinguishes only two levels of abstraction <strong>for</strong> simplicity.<br />

<strong>The</strong> higher layer includes StVs and OVs, together with higher-level HV instantiations.<br />

<strong>The</strong> lower layer focuses on resource specifications, including HVs. <strong>The</strong> two layers<br />

reflect each other in terms of the technical areas. <strong>The</strong> HVs drawn in plain white<br />

around the outside are ‘as-is’ views (i.e. a model of what currently exists), showing<br />

that they may in<strong>for</strong>m the other ‘to-be’ models (i.e. new design options or decisions).<br />

Figure 21: Sample progression of HVs development showing two different levels of<br />

enterprise definitions, with the order shown from one blue star to another.<br />

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H.3 Commander’s Update Brief<br />

<strong>The</strong> Project<br />

<strong>The</strong> Commander’s Daily Update Brief is an operational brief that provides updates<br />

regarding the readiness and operational assets throughout the command, with a focus<br />

on the previous 24 hours and the next 24 hours. <strong>The</strong> staff process that produces the<br />

brief includes analysing data sources, creating Microsoft PowerPoint slides, and<br />

numerous review cycles.<br />

Through automation of <strong>for</strong>merly manual processes a significant amount of staff time<br />

was saved, while also allowing presentation of more current and less static<br />

in<strong>for</strong>mation. <strong>The</strong> new system automated the data gathering process using Web<br />

services that pull data directly from authoritative sources. However, the process is<br />

still largely stove-piped along functional area divisions. <strong>The</strong> process of preparing all the<br />

in<strong>for</strong>mation into a single presentation to meet the admiral’s in<strong>for</strong>mation requirements<br />

is very labour-intensive (Handley & Heacox 2005).<br />

HVs were used to analyse the impact of an already implemented technology insertion<br />

on human enterprise components, to evaluate per<strong>for</strong>mance changes retrospectively,<br />

and plan <strong>for</strong> future projects. Moreover, the HVs can be used provide the foundation<br />

<strong>for</strong> reviewing the organisational processes and structures in order to assess redesign<br />

needs and options.<br />

<strong>The</strong> HV products were captured to be able to augment the previously captured DoDAF<br />

OV and SV products. HVs can help evaluate the efficiency of the baseline system in the<br />

briefing production cycle. <strong>The</strong>se provide a foundation <strong>for</strong> determining projected time<br />

and staff savings when integrating new technologies and processes into the briefing<br />

production cycle.<br />

<strong>The</strong> examples were kindly provided by the NATO RTO HFM 155 working group (NATO<br />

RTO 2010). <strong>The</strong>y were produced as example material to illustrate the use of a set of<br />

NATO HVs developed through an international collaboration project. <strong>The</strong> numbering<br />

system and definition of the NATO HVs is slightly different. <strong>The</strong>y were transferred into<br />

the UK HV concepts as far as possible. Moreover, they were developed in relation to<br />

DoDAF. <strong>The</strong> equivalent <strong>MODAF</strong> views are cited.<br />

<strong>The</strong> Process<br />

Figure 22 traces the approximate path of progressing the HV development <strong>for</strong> the<br />

Commander’s Daily Update Brief in relation to <strong>MODAF</strong> <strong>View</strong>s. <strong>The</strong> blue lines between<br />

numbered star symbols show the order of progression. Table 7 provides a key to the<br />

numbers. Note that it also includes a reference to the original NATO HVs numbers.<br />

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Table 7: <strong>The</strong> order of progression between HVs and <strong>MODAF</strong> <strong>View</strong>s.<br />

UK HV Description of Product NATO<br />

HV<br />

1 OV-1 Operational Concept Graphic<br />

2 HV-B, HV-<br />

G, HV-C<br />

(highlevel)<br />

High-level (pictorial) descriptions of the expected human roles, per<strong>for</strong>mance<br />

criteria and operational conditions (note this is captured by the NATO HV-A:<br />

Concept, which is not specifically included in the UK HVs)<br />

3 OV-4 Command Relationship Chart (to be able to break down current definitions of<br />

posts/jobs to roles)<br />

4 HV-A Personnel-related constraints – to adjust expected human roles and human HV-B<br />

functions<br />

5 HV-F Role Definition: Roles that are required with selected attributes, based on HV-D<br />

current post definitions<br />

6 HV-A Existing Skill Inventory: Attributes of personnel currently in roles HV-F<br />

7 OV-5<br />

OV-6a, b<br />

Activity Model<br />

Operational State and Rules Models<br />

8 HV-E Task Decomposition: <strong>The</strong> operational activities are decomposed into human<br />

tasks<br />

9 HV-F Task Responsibility Matrix: <strong>The</strong> tasks from the activity decomposition are<br />

mapped to available roles<br />

10 OV-2<br />

OV-3<br />

Operational Node Connectivity Description<br />

Operational In<strong>for</strong>mation Exchange Matrix<br />

11 HV-C • Role Groupings: Roles are grouped into functional teams<br />

• Team Interactions: Interactions of the teams across physical locations are<br />

analysed<br />

• In<strong>for</strong>mation Requirements: In<strong>for</strong>mation Exchanges across the teams are<br />

depicted<br />

12 SV-4<br />

SV-5<br />

Systems Functionality Description<br />

Operational Activity to System Function Traceability Matrix<br />

13 HV-E System Interface Matrix: Systems that are utilized to complete tasks are<br />

mapped to tasks<br />

14 SV-1 System Interface Description<br />

15 HV-A • Training Requirements: Training required to provide personnel with essential<br />

knowledge, skills and experience <strong>for</strong> tasks<br />

• Training Resources: Instruction, education, on-the-job or unit training<br />

available (or in need to be made available)<br />

HV-A<br />

HV-C<br />

HV-D<br />

HV-E<br />

HV-C<br />

HV-F<br />

HV-F<br />

16 SV-7 System Per<strong>for</strong>mance Parameter Matrix<br />

17 HV-B Metrics: <strong>Human</strong> per<strong>for</strong>mance metrics defined (in relation to the defined tasks) HV-G<br />

18 HV-G Products to assess static data using dynamic modelling tools, including:<br />

• Dynamic Model: e.g. Coloured Petri nets; business process modelling (BPM).<br />

• Experimental Conditions and Outcomes: <strong>The</strong> different conditions under which<br />

the dynamic model will be run and the outcomes to be measured are defined<br />

• Model States: <strong>The</strong> different states of execution <strong>for</strong> the dynamic models<br />

HV-H<br />

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Figure 22: Sample progression of HVs development showing two different levels of<br />

enterprise definitions, with the order shown from one blue star to another.<br />

H.4 Tele-working example<br />

<strong>The</strong> Project<br />

<strong>The</strong> HV application explored implementation options <strong>for</strong> new organisational working<br />

mechanisms through tele-working practices (i.e. introduce opportunity to work from<br />

home remotely <strong>for</strong> large proportion of employees <strong>for</strong> a company). <strong>The</strong> example was<br />

populated <strong>for</strong> demonstration purposes only, without a specific project context (i.e. it<br />

is an theoretical design <strong>for</strong> a potential project). Specific examples were produced <strong>for</strong><br />

HV-B, C, E, F.<br />

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Tele-working practices can reduce the time and ef<strong>for</strong>t needed <strong>for</strong> travelling to offices,<br />

contributing to reductions in the use of fossil fuels, and to reductions in greenhouse<br />

gases. In addition, costs <strong>for</strong> having to provide office-based facilities can be reduced.<br />

Tele-working implements a distributed working practice that needs to be supported<br />

through suitable technologies enabling remote communication and in<strong>for</strong>mation sharing<br />

<strong>for</strong> collaboration and cooperation activities. Although such technologies are becoming<br />

more widely available, their organisational and procedural implementation into<br />

working practices requires changes that often create barriers and need to be managed<br />

well. <strong>Human</strong>-related concerns play an important role in enabling such enterprise<br />

trans<strong>for</strong>mations.<br />

<strong>The</strong> example takes on two perspectives:<br />

It draws out the potential breadth of scope when looking into large-scale<br />

implementations of tele-working practices. Architectural models can be identified<br />

as essential tools to cope with the ‘bigger picture’ <strong>for</strong> initiating a coordinated<br />

planning of change, supporting early trade-off and cost analyses.<br />

It discusses how the HVs can be applied to model human-related architectural<br />

components of tele-working concepts at the smaller scale of the perspective of one<br />

business aiming to undergo such a trans<strong>for</strong>mation. <strong>The</strong> example application serves<br />

to explain the utility of each HV.<br />

<strong>The</strong> Process<br />

Figure 23 traces the approximate path of progressing the HV development in relation to<br />

<strong>MODAF</strong> <strong>View</strong>s. <strong>The</strong> blue lines between numbered star symbols show the order of<br />

progression. Table 8 provides a key to the numbers.<br />

Table 8: <strong>The</strong> order of progression between HVs and <strong>MODAF</strong> <strong>View</strong>s.<br />

Description<br />

1 SV-9 Use Technology & Skills Forecast to capture major constraints and/or enablers <strong>for</strong> future<br />

work and transport patterns that can be expected over certain time scales.<br />

2 StV-1 Describe wider-reaching tele-working objectives under the ‘Enterprise Vision’ (StV-1).<br />

3 StV-6<br />

OV-5<br />

Describe specific project objectives through a matrix linking capabilities to be achieved to<br />

operational requirements to be implemented. Identify the types of activities that may be<br />

suitable <strong>for</strong> tele-working practices.<br />

4 HV-E Detail specific tasks that would need to be conducted under the new practices.<br />

5 HV-F Identify roles and competencies associated with these tasks and assess the impact of teleworking<br />

(potential new work practices or new technology use due to the increased<br />

remoteness).<br />

Identify human-human interaction requirements between task elements where roles need to<br />

communicate or coordinate without physical co-location.<br />

6 HV-A Assess implications on personnel requirements including long-term planning of<br />

available/willing personnel, training courses, and different contract options.<br />

7 HV-B Break down success criteria and measures to assess continued worker effectiveness and<br />

efficiency (e.g. project quality, effectiveness of collaboration, worker motivation, efficient<br />

use of resources, health & safety).<br />

8 HV-G Capture time-based constraints, such as the need to coordinate project work phases;<br />

coordination of flexible work rhythms; balance needs <strong>for</strong> on-site and off-site presence).<br />

Map situational variations (e.g. work options change based on three main location types:<br />

home; on the move (e.g. hotel, train); in the office (e.g. using a hot-desk).<br />

9 HV-C ‘As is’ situation: analysis of a current networking situation and equipment use <strong>for</strong> an existing<br />

tele-worker.<br />

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Description<br />

10 HV-C Abstract ‘to-be’ – including:<br />

*assessment of changed need <strong>for</strong> office facilities (e.g. central offices function primarily as<br />

meeting places and <strong>for</strong> provision of access to specific facilities and services).<br />

*changes in human interaction types that networking technologies need to support.<br />

11 HV-C Concrete ‘to-be’:<br />

Specify new technology use options and interaction patterns.<br />

12 HV-D Capture organisational implications of more flexible working patterns, e.g.:<br />

Where regular physical proximity as the basis <strong>for</strong> team building is removed, other structures<br />

may naturally build around other links (e.g. conferences).<br />

Formal job definitions need to allow <strong>for</strong> the additional responsibilities/roles and skill<br />

requirements of tele-working practice.<br />

Figure 23: Sample progression of HVs development showing two different levels of<br />

enterprise definitions, with the order shown from one blue star to another.<br />

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H.5 UAV Scenario<br />

<strong>The</strong> Project: UAV example <strong>for</strong> dynamic modelling<br />

HV elements were produced implicitly as the basis <strong>for</strong> dynamic modelling activities to<br />

assess human and enterprise per<strong>for</strong>mance parameters. Specifically, the impact of<br />

using UAV technology as part of designing human interaction networks was assessed <strong>for</strong><br />

impact on human per<strong>for</strong>mance. <strong>The</strong> project was a theoretical application <strong>for</strong><br />

establishing proof of principles. Examples equivalent to HV-C, D, E were produced.<br />

In this model, the activity of the Agents is run as a series of event-based modules. For<br />

example, the UAV follows a search path around the terrain (the search path can be<br />

defined by the analyst as a series of waypoints), and when it flies over a target it<br />

reports a sighting to Agents in the in<strong>for</strong>mation chain. Each target is specified by the<br />

analyst, in terms of its location and a set of five parameters (the parameters are<br />

abstract quantities that are responded to by different Agents in the in<strong>for</strong>mation chain).<br />

<strong>The</strong> Process<br />

Figure 24 traces the approximate path of progressing the HV development in relation to<br />

<strong>MODAF</strong> <strong>View</strong>s. <strong>The</strong> blue lines between numbered star symbols show the order of<br />

progression. Table 9 provides a key to the numbers.<br />

Table 9: <strong>The</strong> order of progression between HVs and <strong>MODAF</strong> <strong>View</strong>s.<br />

(the colour code separates different types of assessments).<br />

UK HV Description<br />

1 HV-B Define per<strong>for</strong>mance parameters and assessment objectives<br />

2 OV-5 <strong>The</strong> tasks required to per<strong>for</strong>m a mission<br />

HV-E<br />

3 HV-F Define roles (to be taken by people) to per<strong>for</strong>m tasks<br />

Tasks allocated to roles<br />

4 HV-D<br />

HV-A<br />

List defined job types with certain (standardised) characteristics (e.g. skill, rank),<br />

depending on currently envisaged personnel<br />

5 HV-F Existing job types mapped to envisaged roles/tasks<br />

Personnel characteristics (<strong>for</strong> person in intended roles)<br />

Assess: the right skills/characteristics <strong>for</strong> the right demands<br />

6 HV-C Team configurations (e.g. size; organisation; in<strong>for</strong>mation flow)<br />

Network configuration and associated properties (network properties can be affected by<br />

human processing and exchange variables)<br />

• Communication/interaction structure variables<br />

• Network parameters (e.g. size, coupling: amount of in<strong>for</strong>mation/knowledge sharing and<br />

distribution, centralisation)<br />

• Organisational conditions (e.g. communication between units can vary according to task<br />

needs: e.g. in<strong>for</strong>mation chain; exchange patterns; dependencies)<br />

• Command structure: hierarchical vs. distributed control/authority/in<strong>for</strong>mation flow<br />

• Redundancy options<br />

7 SV-1 Technology use options<br />

Available channels of communication (e.g. communication technology)<br />

8 HV-E Resulting tasks and task flow (e.g. sequence diagram; critical path analysis)<br />

SV-10c<br />

9 HV-G Conditions, time constraints (e.g. varying time demands, mission phases), task<br />

dependencies (e.g. rules, in<strong>for</strong>mation available, finish one be<strong>for</strong>e starting next)<br />

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UK HV Description<br />

Operating conditions<br />

Operational phases; settings (e.g. environmental constraints); conditional variations<br />

Assess: compare resulting tasks <strong>for</strong> human per<strong>for</strong>mance<br />

(e.g. task time, probability of completion/success rates, overall mission time, reaction<br />

times, probabilistic error rates, workload)<br />

10 HV-C Locations, and associated physical variables (e.g. environmental stressors – e.g. thermal<br />

stress)<br />

Assess: per<strong>for</strong>mance or health degradation<br />

11 HV-A Actual personnel (actors) with skills/characteristics assigned to roles<br />

Numbers of people specified<br />

12 HV-C Location constraints requiring movement of people or material<br />

13 SV-10<br />

a, b c<br />

(++)<br />

Model of system behaviour (e.g. UAV is managed by both the flight path and the location of<br />

target)<br />

Probabilistic transfer models <strong>for</strong> system state transitions<br />

Assess: represent the movement of agents relative to the terrain and each other (e.g.<br />

Petri-net <strong>for</strong> Petri-net simulation; stocks and flows) -<br />

‘animate’ physical progression<br />

14 HV-G Conditional variations (e.g. events causing loss of nodes; variable efficiency of individual<br />

nodes; loss of communication links)<br />

Event timeline (e.g. phasing, conditions, disturbances)<br />

Assess: per<strong>for</strong>mance of network exchanges (affected by human constraints)<br />

E.g. network in<strong>for</strong>mation exchange per<strong>for</strong>mance (speed in passing in<strong>for</strong>mation, hold-ups,<br />

quality of in<strong>for</strong>mation after multiple passing); predict bottlenecks, e.g. routing problem<br />

15 SV-10<br />

a,b,c<br />

<strong>Human</strong> agent activities (task, sequence, behaviour rules)<br />

Assess: behaviour of human nodes:<br />

<strong>Human</strong> per<strong>for</strong>mance (individual; team) <strong>for</strong> entire task or task sections (compare <strong>for</strong> team<br />

configurations; technology use, conditions) – e.g. in<strong>for</strong>mation overload, task time, error<br />

rates, delays, decision quality/accuracy<br />

16 HV-D Define organisation based on preferred network, roles and task sequences<br />

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Figure 24: Sample progression of HVs development showing two different levels of<br />

enterprise definitions, with the order shown from one blue star to another.<br />

H.6 Maintenance Project<br />

(Covered in the Example Section)<br />

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ACKNOWLEDGEMENTS<br />

This work is part-funded by the <strong>Human</strong> Capability Domain of the UK Ministry of Defence<br />

Scientific Research Programme, and was initiated by the MOD Research Programme Leader<br />

<strong>Human</strong> Capability.<br />

Many thanks to the HFI DTC consortium <strong>for</strong> the support received, including collaboration<br />

opportunities, encouragement, inspiration, feedback, discussions, and example material.<br />

Special thanks to the experts who have been instrumental in establishing the first <strong>MODAF</strong><br />

HV concepts, by sharing their work, providing ideas, and detailed discussions:<br />

Holly Handley, Pacific Science & Engineering Group, Inc., US<br />

(Many thanks, Holly, <strong>for</strong> your kind provision of examples)<br />

Kevin Baker, CAE Professional Services, <strong>for</strong> DRDC Canada<br />

Gavan Lintern, Cognitive Systems Design, US<br />

Ian Bailey, Model Futures.<br />

<strong>Part</strong>icular thanks to people who have particularly supported the HV work, by facilitating<br />

and providing applications, promoting the concept, and assisting in wider implementation<br />

options:<br />

Steve Hitchins, Chief Battlespace Architect, Niteworks<br />

Matthew Hause, Chief Consulting Engineer, Atego<br />

co-chair of the UPDM group<br />

Ian Ross, BAE Systems Insyte.<br />

Concrete applications of HVs, or of concepts similar to HVs, to realistic projects have been<br />

an invaluable source of in<strong>for</strong>mation, including practical experiences, examples, critical<br />

feedback and help in confirming the value of the HV concepts. Many thanks to:<br />

Robert Sayers, Systems and Integration Team, Dstl Fort Halstead<br />

Gary Davis and Keith Washington, Security Sciences Department, Dstl, Fort Halstead,<br />

Paul Hicks, BAE Systems Insyte<br />

Wayne Wright, Technology & Engineering Services, Systems Engineering Innovation<br />

Centre (SEIC), BAE Systems plc.<br />

Steve Hitchins, Chief Battlespace Architect, Niteworks<br />

Glen Hewitt, <strong>Human</strong> Factors Research and Engineering, Air Traffic Organization-<br />

Operations Planning, FAA<br />

Kevin Bessell, BAE Systems AeI<br />

Robert Marshall, Systems Engineering & Assessment Ltd<br />

Francesco Ciambra, Danelia Frisoni, Andrea Tocci, Manuela Nardini, SELEX-Sistemi<br />

Integrati S.p.A., B.U. Defence Systems, Italy.<br />

Many discussions were held with a variety of stakeholders and researchers, that helped<br />

develop the concepts further. Thank you all <strong>for</strong> your time and feedback.<br />

Patrick Gorman, Assistant Head Architecture Framework, CIO-ISP-Enterprise<br />

Architecture<br />

Col Luigi Gregori, Head of Enterprise Architectures (CIO-ISP-EntArch)<br />

John Keefe, CIO-ISP, Enterprise Architectures<br />

Dai Morris, Head of Capability, Joint Training, Evaluation and Simulation<br />

Simon Baker, Command Control and In<strong>for</strong>mation Infrastructure<br />

Alan Shoolbread, DEP<br />

David Garvey, Boeing Defence UK Limited<br />

page 46


<strong>The</strong> <strong>Human</strong> <strong>View</strong> <strong>Handbook</strong><br />

<strong>Part</strong> 5: <strong>Appendices</strong><br />

Robert Suzic, Combitech AB,<br />

Anna Swartling, HCI Group, School of Computer Science and Communications, Stockholm<br />

Morten Grandt, FGAN – FKIE<br />

David Parkinson, Head of Capability, Military Air Solutions, BAE Systems (Operations)<br />

Limited<br />

<strong>The</strong> discussion and the workshop held on developing the NATO <strong>Human</strong> <strong>View</strong> was an<br />

invaluable source of in<strong>for</strong>mation in developing HVs. Many thanks to the NATO Research<br />

Panel participants (NATO RTG HFM 155).<br />

<strong>The</strong> work also received continued support and feedback through the HFI MoD Industry<br />

Working Group. Thank you all <strong>for</strong> attending several presentations, and providing<br />

suggestions.<br />

Many thanks to the experts who have provided feedback on the Draft HV <strong>Handbook</strong>, <strong>for</strong><br />

offering invaluable advice:<br />

John Winters, CHFP, Basic Commerce and Industries, Inc., US<br />

Anthony Dekker & Chris Janczura, DSTO, Australia<br />

Peter Bryant, Integration Authority<br />

Steve Hitchins, Niteworks<br />

Mark Fenton & Robin Hodges, MBDA<br />

Colin Brain, SE Validation Ltd.<br />

Robert Cummings, ATKINS Defence<br />

Carys Siemieniuch, Grace Kennedy, & Dr Murray Sinclair – Loughborough University/SEIC<br />

Richard Parsons & Irina Neaga, Loughborough University, NECTISE<br />

Maj Jo Barnsley, Command Support Development Centre<br />

Dick Whittington, <strong>The</strong> Salamander Organization<br />

Dave Roberts, Emerging Technology Services, IBM<br />

Mark Linsell, Lockheed Martin<br />

Dermot Rooney, Wirksworth Defence Consulting Ltd<br />

Many thanks also to the people who facilitated collaboration ef<strong>for</strong>ts and gave useful<br />

technical advice:<br />

Colin Corbridge, Dstl<br />

Adrian Pearson, Integration Authority<br />

H. Rowbotham, DE&S<br />

Ian Harryman, <strong>Human</strong> Factors Integration Policy, DE&S<br />

Dr Geoff Barrett, Dstl Senior Science Adviser (<strong>Human</strong> Capability)<br />

Karen Lane, BAE Systems AeI<br />

Peter R Wilkinson, Technologist Advisor HFI, <strong>Human</strong> Factors Shared Service, BAE<br />

SYSTEMS (Military Air Solutions)<br />

Louise Rolland, Cap JTES <strong>Human</strong> Capability<br />

Jennifer McGovern Narkevicius, Jenius LLC<br />

Vincenzo Arrichiello, Selex-SI Academy, Head, Intangible Capital Management Dept.,<br />

SELEX Sistemi Integrati SpA<br />

Christina Aldrin, Swedish Defence Materiel Administration<br />

Walter Dyck, Defence Research & Development Canada<br />

Richard Drawbaugh, Principal, Air Force <strong>Human</strong> Systems Integration (HSI) Office,<br />

AIRPRINT<br />

page 47


<strong>The</strong> <strong>Human</strong> <strong>View</strong> <strong>Handbook</strong><br />

<strong>Part</strong> 5: <strong>Appendices</strong><br />

REFERENCES<br />

Bruseberg (2008a) <strong>The</strong> HFI Case Concept: Guidance on Specifying, Tracking and Documenting <strong>Human</strong> Factors<br />

Integration Requirements, Acceptance Criteria and Evidence. produced by the HFI DTC <strong>for</strong> the UK MoD,<br />

HFI DTC/WP 2.8.1/1, http://www.hfidtc.com/pdf/reports/New%20Reports/HFIDTC-2-2.8.1-1.pdf.<br />

Bruseberg A (2008b) Applying the <strong>Human</strong> <strong>View</strong>s <strong>for</strong> <strong>MODAF</strong> to the conception of energy-saving work solutions.<br />

In Proceedings of INCOSE 2008 (18th Annual International Symposium of the International Council on<br />

Systems Engineering), Utrecht, <strong>The</strong> Netherlands, 15-19 June 2008.<br />

Bruseberg A (2008c) HFI Support <strong>for</strong> <strong>MODAF</strong>: <strong>The</strong> Development of <strong>Human</strong> <strong>View</strong>s. Unpublished HFI DTC report<br />

to UK MoD, report reference HFIDTC/2/WP2.8.4/1.<br />

Bruseberg A (2008d) <strong>Human</strong> <strong>View</strong>s <strong>for</strong> <strong>MODAF</strong> as a Bridge between <strong>Human</strong> Factors Integration and Systems<br />

Engineering. Cognitive Engineering and Decision Making Journal. Special Section on: Integrating Cognitive<br />

Engineering in the Systems Engineering Process: Opportunities, Challenges and Emerging Approaches.<br />

HFES, 2(3), pp 220-248.<br />

Bruseberg (2009) Cost-Benefit Analysis <strong>for</strong> <strong>Human</strong> Factors Integration: A Practical Guide, produced by the HFI<br />

DTC <strong>for</strong> the UK MoD, HFI DTC/WP 2.7.2/3, http://www.hfidtc.com/pdf/cost-benefit.pdf.<br />

Bruseberg A & Lintern G (2007) “<strong>Human</strong> Factors Integration <strong>for</strong> <strong>MODAF</strong>: Needs and Solution Approaches”. In<br />

Proceedings of INCOSE 2007 (17th Annual International Symposium of the International Council on<br />

Systems Engineering), San Diego, CA, USA, 24 - 28 June 2007.<br />

Def-Stan 00-250: <strong>Human</strong> Factors <strong>for</strong> Designers of Systems: <strong>Human</strong> Factors Integration. Issue 1 (May 2008).<br />

www.dstan.mod.uk<br />

Dickerson CE, Soules SM, Sabins MR, & Charles PH (2004) Using Architectures <strong>for</strong> Research, Development,<br />

and Acquisition. Washington DC: Office of the Assistant Secretary of the Navy (Research Development and<br />

Acquisition), Report number A169724, 7 Oct 2004.<br />

DoD (2004a) DoD Architecture Framework Version 1.0: Volume I: Definitions and Guidelines. Department of<br />

Defense Architecture Framework Working Group, 9 February 2004.<br />

DoD (2004b) DoD Architecture Framework Version 1.0: Volume II: Product Descriptions. Department of<br />

Defense Architecture Framework Working Group, 9 February 2004.<br />

DoD (2004c) DoD Architecture Framework Version 1.0: Deskbook. Department of Defense Architecture<br />

Framework Working Group, 9 February 2004.<br />

Handley HAH & Heacox NJ (2005). Department of Defense Architectural Framework Products <strong>for</strong> the<br />

Commander’s Daily Update Brief Process, Baseline Version. Technical Report. Pacific Science &<br />

Engineering Group, San Diego, CA.<br />

HFI DTC (2008) <strong>The</strong> <strong>Human</strong> <strong>View</strong> <strong>Handbook</strong> <strong>for</strong> <strong>MODAF</strong>. First Issue. Produced by the HFI DTC <strong>for</strong> the UK MoD.<br />

Available on-line via http://www.hfidtc.com/MoDAF/HV%20<strong>Handbook</strong>%20First%20Issue.pdf.<br />

HFI DTC (2009) <strong>The</strong> People in Systems TLCM <strong>Handbook</strong>: A guide to the consideration of People Factors within<br />

Through Life Capability Management. Edition 1, http://www.hfidtc.com/pdf/TLCM-handbook.pdf.<br />

Hitchins S (2007) Personal Communication June/July 2007.<br />

Hitchins S (2008) De-risking future MOD capability using <strong>MODAF</strong> to support Warfighter Experimentation.<br />

Presentation given at the Integrated EA ’08, 7 February 2008, by Steve Hitchins, Chief Battlespace Architect<br />

NITEworks.<br />

Linsell M & Vance C (2008) Modelling <strong>Human</strong> Factors using <strong>The</strong> Systems Modelling Language (WP 2.8.9).<br />

Unpublished HFI DTC report to UK MoD.<br />

Lintern G & Bruseberg A (2007). <strong>Human</strong> Functional Analysis of Lean Staffing: Extensions to the Department of<br />

Defense Architecture Framework (DoDAF). In Proceedings of INCOSE 2007, San Diego, CA USA, 24 - 28<br />

page 48


<strong>The</strong> <strong>Human</strong> <strong>View</strong> <strong>Handbook</strong><br />

<strong>Part</strong> 5: <strong>Appendices</strong><br />

June 2007.<br />

ISO 13407: 1999. <strong>Human</strong>-centred design processes <strong>for</strong> interactive systems.<br />

MoD (2005a) MoD Architectural Framework: Technical <strong>Handbook</strong>, Version 1.0, <strong>MODAF</strong> <strong>Part</strong>ners, 31 August<br />

2005, <strong>MODAF</strong>-M7-022.<br />

MoD (2005b) MoD Architectural Framework: Concepts & Doctrine Community of Interest Deskbook, Version 1.0,<br />

<strong>MODAF</strong> <strong>Part</strong>ners, 31 August 2005, <strong>MODAF</strong>- M10-013a.<br />

MoD (2005c) MoD Architectural Framework: Customer 1 Community of Interest Deskbook, Version 1.0, <strong>MODAF</strong><br />

<strong>Part</strong>ners, 31 August 2005, <strong>MODAF</strong>-M10-001.<br />

MoD (2005d) MoD Architectural Framework: Integrated Project Team (IPT) Community of Interest Deskbook,<br />

Version 1.0, <strong>MODAF</strong> <strong>Part</strong>ners, 31 August 2005, <strong>MODAF</strong>-M10-004.<br />

MoD (2005e) MoD Architectural Framework: Customer 2 Community of Interest Deskbook, Version 1.0, <strong>MODAF</strong><br />

<strong>Part</strong>ners, 31 August 2005, <strong>MODAF</strong>- M10-005.<br />

MoD (2005f) MoD Architectural Framework: Sustainment Community of Interest Deskbook, Version 1.0, <strong>MODAF</strong><br />

<strong>Part</strong>ners, 31 August 2005, <strong>MODAF</strong>-M10-014.<br />

MoD (2006a) MAP-01-010 HFI Management Guide (<strong>for</strong>merly STGP 10), Issue 4, Nov 2006, Sea Systems<br />

Group, MoD. http://www.hfidtc.com/pdf/MAP-01-010.pdf.<br />

MoD (2007) <strong>The</strong> MoD Architecture Framework Version 1.1. was published at www.modaf.org.uk, replaced by<br />

version 1.2.<br />

MoD (2008a) <strong>The</strong> MoD Architecture Framework Version 1.2. http://www.mod.uk/modaf.<br />

MoD (2008b) <strong>The</strong> <strong>MODAF</strong> Meta Model (M3): http://www.modaf.org.uk/m3/.<br />

MoD (2008c) Implementing Systems Engineering in Defence. Issue 2, 19th March 2008, Director General<br />

Safety & Engineering,<br />

http://www.aof.mod.uk/aofcontent/tactical/engineering/downloads/se_implementingindefence.pdf.<br />

MoD (2009) Policy, in<strong>for</strong>mation and guidance on the <strong>Human</strong> Factors Integration aspects of UK MOD Defence<br />

Acquisition, version 1.0.1 - March 2009. http://www.aof.mod.uk/aofcontent/tactical/hfi/content/hfi_intro.htm.<br />

NATO RTO (2009) <strong>The</strong> NATO <strong>Human</strong> <strong>View</strong> <strong>Handbook</strong>. <strong>The</strong> NATO RTO HFM-155 <strong>Human</strong> <strong>View</strong> Workshop.<br />

Draft Unclassified NATO publication.<br />

NATO RTO (2010) <strong>Human</strong> Systems Integration <strong>for</strong> Network Centric Warfare. RTO Technical Report RTO-HFM-<br />

RTG-155. Reference RTO-TR-HFM-155 AC/323(HFM-155)TP/287.<br />

http://www.rta.nato.int/pubs/rdp.aspRDP=RTO-TR-HFM-155<br />

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<strong>The</strong> <strong>Human</strong> <strong>View</strong> <strong>Handbook</strong><br />

<strong>Part</strong> 5: <strong>Appendices</strong><br />

ACRONYMS<br />

AcV<br />

AOF<br />

AV<br />

BPM<br />

CADMID<br />

COEIA<br />

COI<br />

CONEMP<br />

CONOPS<br />

DE&S<br />

DLOD<br />

DoD<br />

DoDAF<br />

DOTLPF<br />

Dstl<br />

EHFA<br />

FAA<br />

FoS<br />

GUI<br />

HCI<br />

HF<br />

HFI<br />

HFI DTC<br />

HFIP<br />

HFM<br />

HMI<br />

HSI<br />

HV<br />

ILS<br />

Acquisition <strong>View</strong><br />

Acquisition Operation Framework<br />

All <strong>View</strong><br />

Business Process Modelling<br />

Concept, Assessment, Development, Manufacture, In-Service, Disposal<br />

Combined Operational Effectiveness Investment Appraisal<br />

Community of Interest<br />

Concept of Employment<br />

Concept of Operations<br />

Defence Equipment and Support<br />

Defence Lines of Development<br />

Department of Defense<br />

Department of Defense Architectural Framework<br />

Doctrine, Organization, Training, Leadership & Education, Personnel, Facilities<br />

Defence Science and Technology Laboratory<br />

Early <strong>Human</strong> Factors Analysis<br />

Federal Aviation Administration<br />

Family of Systems<br />

Graphical User Interface<br />

<strong>Human</strong>-Computer Interface<br />

<strong>Human</strong> Factors<br />

<strong>Human</strong> Factors Integration<br />

<strong>Human</strong> Factors Integration Defence Technology Centre<br />

<strong>Human</strong> Factors Integration Plan<br />

<strong>Human</strong> Factors and Medicine Panel<br />

<strong>Human</strong>-Machine Interface<br />

<strong>Human</strong> Systems Integration<br />

<strong>Human</strong> <strong>View</strong><br />

Integrated Logistics Support<br />

page 50


<strong>The</strong> <strong>Human</strong> <strong>View</strong> <strong>Handbook</strong><br />

<strong>Part</strong> 5: <strong>Appendices</strong><br />

ISO<br />

IT<br />

LISI<br />

M 3<br />

MoD<br />

<strong>MODAF</strong><br />

NAF<br />

NATO<br />

NEC<br />

OV<br />

PT<br />

RTG<br />

RTO<br />

SE<br />

SME<br />

SoS<br />

SoW<br />

SRD<br />

SRL<br />

StV<br />

SV<br />

SysML<br />

TAD<br />

TLCM<br />

TNA<br />

TV<br />

UAV<br />

UJTL<br />

UML<br />

URD<br />

V&V<br />

International Organization <strong>for</strong> Standardization<br />

In<strong>for</strong>mation Technology<br />

Levels of In<strong>for</strong>mation Systems Interoperability<br />

<strong>MODAF</strong> Meta Model<br />

Ministry of Defence<br />

Ministry of Defence Architectural Framework<br />

NATO Architectural Framework<br />

North Atlantic Treaty Organization<br />

Network Enabled Capability<br />

Operational <strong>View</strong><br />

Project Team<br />

Research Technical Group<br />

Research Technology Organization<br />

Systems Engineering<br />

Subject Matter Expert<br />

System of Systems<br />

Statement of Work<br />

System Requirements Document<br />

System Readiness Level<br />

Strategic <strong>View</strong><br />

System <strong>View</strong><br />

System Modelling Language<br />

Target Audience Description<br />

Through-Life Capability Management<br />

Training Needs Analyis<br />

(Technical) Standards <strong>View</strong><br />

Unmanned Air Vehicle<br />

Universal Joint Task List<br />

Unified Modelling Language<br />

User Requirements Document<br />

Verification and Validation<br />

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HFIDTCPIII_T02_02e<br />

Version 2/ 11 August 2011<br />

- End of Document -<br />

page 52


HFIDTCPIII_T02_02e<br />

Version 2/ 11 August 2011

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