sttttttttttttsMost litigation occurs long after <strong>the</strong> event – sometimes years later. Thus <strong>the</strong> chart becomes <strong>the</strong>“spokesperson” for <strong>the</strong> care rendered by <strong>the</strong> entire cl<strong>in</strong>ical team and <strong>the</strong> <strong>in</strong>stitution. For that reason,cl<strong>in</strong>icians need to be m<strong>in</strong>dful <strong>of</strong> not just <strong>the</strong> chart’s present role <strong>in</strong> a patient’s care, but also <strong>in</strong> its potentialfuture role <strong>in</strong> litigation.Many cl<strong>in</strong>icians do not realize that <strong>the</strong> chart will be compared to <strong>the</strong> healthcare facility’s writtenregulations, policies, procedures and guidel<strong>in</strong>es. For example, if <strong>the</strong> facility policy requires turn<strong>in</strong>g apatient with a pressure ulcer once every four hours, failure to do that even once constitutes a breach <strong>of</strong>policy. While that may sound relatively benign to a cl<strong>in</strong>ician, <strong>the</strong> oppos<strong>in</strong>g counsel will argue that thisviolation <strong>of</strong> <strong>the</strong> facility’s own policy represents substandard care.The right tools can streaml<strong>in</strong>e documentation. Cl<strong>in</strong>icians also need to know <strong>the</strong>re is a difference betweena sk<strong>in</strong> assessment and a pressure ulcer risk assessment and that both need to be performed.S<strong>in</strong>ce documentation is a broad topic, it will be broken down <strong>in</strong>to sk<strong>in</strong> assessments, risk assessments,pressure ulcer assessments, chart<strong>in</strong>g, electronic record<strong>in</strong>g, photography and stag<strong>in</strong>g.a. Sk<strong>in</strong> AssessmentsKey Concept: Sk<strong>in</strong> assessments should be conducted regularly and <strong>in</strong> accordance with<strong>the</strong> guidel<strong>in</strong>es <strong>of</strong> a particular <strong>in</strong>stitution. Note that <strong>the</strong> sk<strong>in</strong> assessment is different from<strong>the</strong> risk assessment and both must be performed.Sk<strong>in</strong> assessments should be conducted upon admission to a facility as well as at regular<strong>in</strong>tervals, with results documented <strong>in</strong> <strong>the</strong> patient’s chart. There is no clear consensus <strong>in</strong> <strong>the</strong>cl<strong>in</strong>ical community regard<strong>in</strong>g m<strong>in</strong>imum standards for such an assessment. Based on TagF-314, <strong>the</strong>re are five key parameters that any sk<strong>in</strong> assessment performed <strong>in</strong> a long-term carefacility should address: 15• Temperature • Moisture • Color• Turgor• IntegrityWhen sk<strong>in</strong> <strong>in</strong>tegrity is compromised, <strong>the</strong> correct etiology <strong>of</strong> <strong>the</strong> alteration needs to bedocumented <strong>in</strong> <strong>the</strong> medical record by <strong>the</strong> licensed provider. Ongo<strong>in</strong>g assessment shouldbe recorded <strong>in</strong> <strong>the</strong> medical record at <strong>in</strong>tervals consistent with <strong>the</strong> care sett<strong>in</strong>g. For example,<strong>in</strong> acute care, <strong>the</strong>se sk<strong>in</strong> assessments could be daily, while <strong>in</strong> home care, sk<strong>in</strong> assessmentmight occur with every registered nurse visit.<strong>Pressure</strong> <strong>Ulcer</strong>s – With <strong>the</strong> recent change <strong>in</strong> CMS bill<strong>in</strong>g, which denies payment <strong>of</strong> <strong>the</strong>higher diagnostic category to hospital-acquired pressure ulcers, documentation <strong>of</strong> sk<strong>in</strong>assessment and pressure ulcer existence at <strong>the</strong> po<strong>in</strong>t <strong>of</strong> admission has new implications. Thisshifts even more accountability for sk<strong>in</strong> assessment to physicians. There are two ma<strong>in</strong>stttttttttttts<strong>Legal</strong> <strong>Issues</strong> <strong>in</strong> <strong>the</strong> <strong>Care</strong> <strong>of</strong> <strong>Pressure</strong> <strong>Ulcer</strong>s: Key Concepts for Healthcare Providers10
sttttttttttttsareas <strong>of</strong> concern: chang<strong>in</strong>g rout<strong>in</strong>e cl<strong>in</strong>ical practice and possible legal ramifications <strong>of</strong> <strong>the</strong> present onadmission sk<strong>in</strong> assessments not performed by physicians <strong>in</strong> those facilities designated by CMS under <strong>the</strong>Deficit Reduction Act <strong>of</strong> 2005.b. Risk AssessmentsKey Concept: <strong>Pressure</strong> ulcer risk assessment guidel<strong>in</strong>es for an organization should beworded <strong>in</strong> ways that are compatible with federal term<strong>in</strong>ology.One <strong>of</strong> <strong>the</strong> best known and most widely used pressure ulcer risk assessment tools is <strong>the</strong>Braden Scale, developed by Barbara Braden and Nancy Bergstrom <strong>in</strong> 1988. 20 It has beenwell studied and is generally regarded as valid and reliable, 21 but with some limitations. 22Cl<strong>in</strong>icians car<strong>in</strong>g for patients with pressure ulcers should be thoroughly familiar with<strong>the</strong>ir facility’s pressure ulcer risk assessment process and tool. Word<strong>in</strong>g that mirrors CMSterm<strong>in</strong>ology ensures congruence with federal and state regulations for <strong>the</strong> particular practicesett<strong>in</strong>g (e.g., MDS <strong>in</strong> long-term care; Oasis <strong>in</strong> home care). Us<strong>in</strong>g forms (checklists, multiplechoice) can make th<strong>in</strong>gs more convenient for busy cl<strong>in</strong>icians. Remember that pressure ulcerrisk assessment is more than just a number or a tool. It is a cl<strong>in</strong>ical decision that prompts<strong>in</strong>tervention(s) that hopefully will prevent <strong>the</strong> occurrence <strong>of</strong> pressure ulcers.c. <strong>Pressure</strong> <strong>Ulcer</strong> AssessmentKey Concept: The importance <strong>of</strong> reasonably complete documentation cannot be overemphasized.Medical record documentation from any provider <strong>in</strong>volved <strong>in</strong> <strong>the</strong> care and treatment<strong>of</strong> <strong>the</strong> patient may be used to support <strong>the</strong> determ<strong>in</strong>ation <strong>of</strong> whe<strong>the</strong>r a condition was presenton admission. A “provider” means a physician or any qualified healthcare practitioner who islegally accountable for establish<strong>in</strong>g <strong>the</strong> patient’s diagnosis. 12The frequency <strong>of</strong> pressure ulcer documentation varies by care sett<strong>in</strong>g. In acute care, pressureulcers require daily or more frequent monitor<strong>in</strong>g, which mandates frequent chart entries. Thefollow<strong>in</strong>g recommendations from Tag F-314 are also useful as a guide to practice <strong>in</strong> acutecare. For example, <strong>the</strong> chart might state:• Dress<strong>in</strong>g status (note if changed or not, whe<strong>the</strong>r <strong>in</strong>tact or notand whe<strong>the</strong>r <strong>the</strong>re is any apparent leakage)• Observation <strong>of</strong> peri-ulcer area• Presence <strong>of</strong> possible complications, <strong>in</strong>clud<strong>in</strong>g duration, <strong>in</strong>fectionor <strong>in</strong>creas<strong>in</strong>g ulceration• Pa<strong>in</strong>, analgesia and <strong>the</strong> patient responsestttttttttttts<strong>Legal</strong> <strong>Issues</strong> <strong>in</strong> <strong>the</strong> <strong>Care</strong> <strong>of</strong> <strong>Pressure</strong> <strong>Ulcer</strong>s: Key Concepts for Healthcare Providers11