sttttttttttttsWhy Do We <strong>Care</strong>?<strong>Pressure</strong> ulcers are a significant problem across allhealthcare sett<strong>in</strong>gs <strong>in</strong> <strong>the</strong> United States. Annually, 2.5million patients are treated <strong>in</strong> acute-care facilities forpressure ulcers. <strong>Patients</strong> with pressure ulcers are threetimes more likely to be discharged to a long-term carefacility than those with o<strong>the</strong>r diagnoses. In addition,pressure ulcers are more likely to occur among thoseover age 65. 1 S<strong>in</strong>ce <strong>the</strong> U.S. population aged 65 andolder is expected to double with<strong>in</strong> <strong>the</strong> next 25 years, 2<strong>the</strong> number <strong>of</strong> people with pressure ulcers probably will<strong>in</strong>crease exponentially. By 2030, almost one out <strong>of</strong>every five Americans – some 72 million people – willbe 65 years or older. The age group 85 and older is now<strong>the</strong> fastest grow<strong>in</strong>g segment <strong>of</strong> <strong>the</strong> U.S. population. 2Medicare has looked at opportunities to grow betterquality health care for <strong>the</strong> 90 million elderly, disabledand low-<strong>in</strong>come Americans who use <strong>the</strong>ir programs.Faced with <strong>the</strong> f<strong>in</strong>ancial situation that <strong>the</strong> Part Atrust fund is projected to potentially be depleted by2017, <strong>the</strong> challenge has been to improve quality forthose beneficiaries while avoid<strong>in</strong>g unnecessary costs.This has resulted <strong>in</strong> review <strong>of</strong> Medicare paymentsand new coverage decisions. 3 In FY2007 alone, <strong>the</strong>rewere 257,412 Medicare beneficiaries with pressureulcers, for which <strong>the</strong> average DRG payment per casewas $43,180. 4 The net cost <strong>of</strong> car<strong>in</strong>g for pressureulcers is estimated at $11 billion per annum. 5 WithMedicare expenditures projected at $486 billion <strong>in</strong>2009, <strong>in</strong>creased attention to pressure ulcers and<strong>the</strong> impact <strong>the</strong>y place on <strong>the</strong> healthcare system hasnecessitated changes <strong>in</strong> healthcare policy. 6As one <strong>of</strong> <strong>the</strong> largest purchasers <strong>of</strong> health care,Medicare desires quality for its beneficiaries.Several projects aimed at improv<strong>in</strong>g quality have beenrolled out over <strong>the</strong> past several years. Long-term carewas <strong>the</strong> first sett<strong>in</strong>g to have substantial regulationsregard<strong>in</strong>g pressure ulcers. With <strong>the</strong> revision <strong>in</strong> 2004<strong>of</strong> guidance for surveyors – Tag F-314 – came renewed<strong>in</strong>terest <strong>in</strong> pressure ulcer prevention and treatment.In 2005, pressure ulcers became reportable <strong>in</strong> acutecare <strong>in</strong> certa<strong>in</strong> states. With this <strong>in</strong>crease <strong>in</strong> awareness,specific pressure ulcer collaboratives began tospr<strong>in</strong>g up as providers jo<strong>in</strong>ed toge<strong>the</strong>r to improve <strong>the</strong>pressure ulcer <strong>in</strong>cidence with<strong>in</strong> <strong>the</strong>ir locales. 7,8Transform<strong>in</strong>g Medicare from a passive payer to anactive purchaser <strong>of</strong> higher quality, more efficien<strong>the</strong>alth care meant that <strong>the</strong> government needed tobuild policies that would support greater valuefor <strong>the</strong> costs associated with quality outcomes. T<strong>of</strong>ur<strong>the</strong>r support Value-Based Purchas<strong>in</strong>g, one <strong>of</strong> <strong>the</strong>demonstration projects is <strong>the</strong> electronic health record(EHR), while ano<strong>the</strong>r <strong>in</strong>itiative is Hospital-AcquiredConditions and Present on Admission <strong>in</strong>dicators. 9There is universal agreement that we want qualitymedical care. The challenge <strong>of</strong> deliver<strong>in</strong>g quality careto our ag<strong>in</strong>g population, some <strong>of</strong> whom have multiplecomorbid conditions, is highly complex. The FederalRegister states that pressure ulcers can “reasonably beprevented through <strong>the</strong> application <strong>of</strong> evidence-basedguidel<strong>in</strong>es.” 10 While “reasonably preventable” does notmean “always preventable,” <strong>the</strong> potentially significantimplications <strong>of</strong> <strong>the</strong> statement “reasonably preventable”have been nei<strong>the</strong>r fully appreciated nor firmlyestablished. There rema<strong>in</strong>s a lot <strong>of</strong> legal uncerta<strong>in</strong>tyabout <strong>the</strong> true impact <strong>of</strong> this new Federal Registerstatement <strong>in</strong> <strong>the</strong> medical liability context. Healthcareworkers and <strong>in</strong>stitutions are fearful <strong>of</strong> <strong>the</strong> <strong>in</strong>creasedrisk <strong>of</strong> litigation, and fear for <strong>the</strong> f<strong>in</strong>ancial viability <strong>of</strong><strong>the</strong>ir organizations and <strong>the</strong>ir reputations as publicreport<strong>in</strong>g becomes <strong>the</strong> norm. The monetary lossesresult<strong>in</strong>g from litigation may be secondary to <strong>the</strong>loss <strong>of</strong> reputation and public scrut<strong>in</strong>y <strong>in</strong> <strong>the</strong> press,which can devastate staff morale and turn clientsaway at <strong>the</strong> door.sttttttttttttsLitigation—A legal action, also known as a lawsuit, brought by one party aga<strong>in</strong>st ano<strong>the</strong>r. It may be resolved <strong>in</strong> or out <strong>of</strong> court.<strong>Legal</strong> <strong>Issues</strong> <strong>in</strong> <strong>the</strong> <strong>Care</strong> <strong>of</strong> <strong>Pressure</strong> <strong>Ulcer</strong>s: Key Concepts for Healthcare Providers2
sttttttttttttsFor all <strong>of</strong> <strong>the</strong>se reasons, it is no exaggeration to statethat it is more important now than ever for healthcareproviders to fully understand, appreciate and adaptto <strong>the</strong> legal issues that arise from <strong>the</strong> care <strong>of</strong> patientswith pressure ulcers. The <strong>in</strong>terrelationship betweenmedical decision-mak<strong>in</strong>g, reimbursement and legalissues relat<strong>in</strong>g to pressure ulcers has never beengreater. The medical-legal landscape itself hasnever been more treacherous or subject to change. Thef<strong>in</strong>ancial and personal risks from ignorance ormisunderstand<strong>in</strong>g <strong>of</strong> <strong>the</strong>se legal issues have neverbeen higher. Simply put, <strong>in</strong> today’s legal, regulatoryand medical environment, no healthcare practitionercan both provide quality care to patients withpressure ulcers and provide f<strong>in</strong>ancial and legalsecurity to himself and his employees without fullknowledge and accurate understand<strong>in</strong>g <strong>of</strong> <strong>the</strong> legalissues <strong>in</strong>herent <strong>in</strong> that undertak<strong>in</strong>g.Lawsuits over pressure ulcers are <strong>in</strong>creas<strong>in</strong>glycommon <strong>in</strong> both acute and long-term sett<strong>in</strong>gswith judgments as high as $312 million <strong>in</strong> as<strong>in</strong>gle case. 11 Why is this? The readily apparentnature <strong>of</strong> pressure ulcers is important because itmeans that, unlike many o<strong>the</strong>r medical complications,<strong>the</strong>y never go unnoticed by patients and <strong>the</strong>irfamilies. The uniquely disturb<strong>in</strong>g visuals that pressureulcers create add to <strong>the</strong> f<strong>in</strong>ancial potential <strong>of</strong> even <strong>the</strong>most medically meritless claims – and make even <strong>the</strong>frivolous ones appear to have some f<strong>in</strong>ancial worthto <strong>the</strong> pla<strong>in</strong>tiffs’ attorneys. One basis for <strong>the</strong> implicityet <strong>in</strong>correct assumption that pressure ulcers developexclusively from improper care is <strong>the</strong> fact that many,if not most lay people do not appropriately view <strong>the</strong>irsk<strong>in</strong> as an organ. People understand and appreciate that<strong>in</strong>dividuals, particularly <strong>the</strong> elderly, can suffer fromheart failure or kidney failure without <strong>the</strong>re hav<strong>in</strong>g beenany medical negligence. “Sk<strong>in</strong> failure” is not looked uponwith <strong>the</strong> same degree <strong>of</strong> understand<strong>in</strong>g. Implicit is <strong>the</strong><strong>in</strong>correct assumption that <strong>the</strong> development <strong>of</strong> pressureulcers must have resulted from <strong>the</strong> lack <strong>of</strong> quality care.Individuals and <strong>in</strong>stitutions can become targetsbecause <strong>of</strong> factors unrelated to <strong>the</strong> quality <strong>of</strong> patientcare. A lawsuit is a revenue-generat<strong>in</strong>g device for <strong>the</strong>pla<strong>in</strong>tiff’s lawyer. While patients may perceive that<strong>the</strong>y engage <strong>in</strong> litigation to pursue justice or obta<strong>in</strong>answers, attorneys take cases based on cont<strong>in</strong>gency,and it is an economic necessity that <strong>the</strong>y generaterevenue. The patient or patient’s family member maycont<strong>in</strong>ue to th<strong>in</strong>k it is simply a search for justicethroughout <strong>the</strong> process <strong>of</strong> litigation. However, <strong>the</strong>additional important po<strong>in</strong>t is that once <strong>the</strong> pla<strong>in</strong>tiff’sattorney is <strong>in</strong>volved, he or she controls <strong>the</strong> direction<strong>of</strong> <strong>the</strong> litigation.AttorneyWhat you see is dependenton your perspective…POLICY MAKERFAMILYPAYERPATIENTCAREGIVERSHEALTHCAREPROVIDERHEALTHCAREORGANIZATIONstttttttttttts<strong>Legal</strong> <strong>Issues</strong> <strong>in</strong> <strong>the</strong> <strong>Care</strong> <strong>of</strong> <strong>Pressure</strong> <strong>Ulcer</strong>s: Key Concepts for Healthcare Providers3