The View from the Boardroom - UNDP Trinidad and Tobago
The View from the Boardroom - UNDP Trinidad and Tobago
The View from the Boardroom - UNDP Trinidad and Tobago
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<strong>The</strong> <strong>View</strong> <strong>from</strong> <strong>the</strong> <strong>Boardroom</strong> - CEO Study on Corporate Social Responsibility in <strong>Trinidad</strong> <strong>and</strong> <strong>Tobago</strong>CHAPTER 1CSR in <strong>Trinidad</strong> <strong>and</strong> <strong>Tobago</strong> – Strategic Evolution or Preserving <strong>the</strong> Status Quo?Case StudyWe started our journey with that home byentering into a tripartite relationship with <strong>the</strong>state <strong>and</strong> <strong>the</strong> church. What we brought to <strong>the</strong>table was an ability to do things so we firstencouraged just to give, give some money. Butwhen we looked at <strong>the</strong> state of affairs <strong>the</strong>remore than money was required. <strong>The</strong> state of<strong>the</strong> facility was just totally unacceptable, itwas a decrepit facility, it shouldn’t have beenhousing children <strong>and</strong> <strong>the</strong> administration of <strong>the</strong>facility required improvement. We <strong>the</strong>reforeacquired <strong>the</strong> l<strong>and</strong>, we demolished <strong>the</strong> oldbuidings <strong>and</strong> rebuilt <strong>the</strong> entire facility intoa modern facility. We project managed, wemade sure that capital was spent efficiently,we project managed large plant facilities sothat was a core competency that we broughtto <strong>the</strong> table. And <strong>the</strong>n we encouraged anemployee to be an active board member <strong>and</strong>set out to look at what was good governancefor <strong>the</strong> home to make sure it was properlygoverned <strong>and</strong> that <strong>the</strong>re were controls. <strong>The</strong>nwe partnered with <strong>the</strong> Church to make surethat <strong>the</strong>y were providing <strong>the</strong> care givers, that<strong>the</strong>re was appropriate training, appropriatedevelopment etc. We lobbied <strong>the</strong> governmentfor subventions to make sure that <strong>the</strong>y weredoing <strong>the</strong>ir part. We became a prod to <strong>the</strong>government <strong>and</strong> used our corporate leversto get <strong>the</strong>m to do what <strong>the</strong>y needed to do.We have a clear vision of where we want toget to when we partner <strong>and</strong> what our endstate is <strong>and</strong> <strong>the</strong>n we set up our activities ina methodical <strong>and</strong> well planned way to get tothat end state.”Eugen Tiah, CEOPhoenix Gas Park Processors Ltd.Have you ever undertaken company-internalanalysis regarding <strong>the</strong> link between CSR <strong>and</strong>financial <strong>and</strong> market performance?94.3%5.7%YesNo<strong>The</strong>oretically, increasing profitsthrough socially responsible actioncould take different forms. Forexample, corporate volunteerprogrammes could lead to improvedstaff morale which in turn wouldcause an increase in productivitylevels. Ano<strong>the</strong>r example of a causalchain leading to financial gains wouldlie in <strong>the</strong> area of ethically produced<strong>and</strong> traded products with its impacton consumer behaviour <strong>and</strong> consumerchoice. <strong>The</strong> latter is often informedby <strong>the</strong> adherence of corporations toethical norms <strong>and</strong> st<strong>and</strong>ards in <strong>the</strong>sourcing of its raw materials <strong>and</strong> <strong>the</strong>manufacturing <strong>and</strong> distribution of itsgoods. If <strong>and</strong> when such consumerattitudes – ethical consumerism- translate effectively into actualpurchasing decisions <strong>and</strong> <strong>the</strong>reforeconstitute a behavioural reality, <strong>the</strong>company will commercially benefitthrough increased sales.Reporting on corporate sustainabilityactivities is ano<strong>the</strong>r important featureof strategic CSR. In <strong>the</strong>ir 2008 STCIC/<strong>UNDP</strong> CSR Mapping Report, <strong>the</strong>authors concluded that “apart <strong>from</strong>large companies <strong>from</strong> <strong>the</strong> Energy24