starting and growing small business suffolk 06 12 11

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DirectoryUseful telephone numbers and websitesSuffolk Business Support - Building Business Success -offers advice and signposting to the following:• Business development opportunities• Business start up• Contact points• Diversification• Environmental• Exporting• Finance & grants• Financial advice & support• Redundancy• Rural businesses• Tender opportunities• Training, skills and developmentwww.onesuffolk.co.uk/suffolkbusinessBusiness SupportBusiness Link 08457 17 16 15Web: www.businesslink.gov.uk/eastBusiness Link will put you in touch with its business facingbrokers working on the ground to provide free and impartialsupport.Suffolk Chamber of Commerce 01473 694807Web: www.thebusiness-startup.co.ukPrinces Trust 01473 228844Web: www.princes-trust.org.ukInspiring Women’s Enterprise 0845 60 99 99 1Web: www.nwes.org.ukFederation of Small Businesses (FSB) 0808 202 0888Web: www.fsb.org.uk/suffolkIpswich and Suffolk SmallBusiness Association (ISSBA) 01473 659133Email: kim@boleyn-events.comEnterprise AgenciesMENTA 01284 760206Web: www.menta.org.ukNWES 0845 60 99 99 1Web: www.nwes.org.ukSuffolk ACRE 01473 345300Web: www.suffolkacre.org.ukSuffolk Universities & CollegesUniversity Campus Suffolk 01473 338000Web: www.ucs.ac.ukSuffolk New College 01473 255885Web: www.suffolk.ac.ukWest Suffolk College 01284 716333Web: www.westsuffolk.ac.ukOtley College 01473 785543Web: www.otleycollege.ac.ukLowestoft College 0800 854 695Web: www.lowestoft.ac.ukForming a limited companyCompanies House 0870 333 3636Web: www.companieshouse.gov.ukTo form a limited company or limited liability partnership andget all the forms and guidance notes you need.Paying tax as a self-employed personHM Revenue & Customs working for yourself 0845 915 4515Web: www.hmrc.gov.uk/selfemployed/register-selfemp.htmTo register as self-employed if you are going into business as asole trader or partnership.HM Revenue & CustomsSelf Assessment Orderline 0845 900 0404Forms, leaflets and factsheets on self assessment.19
DirectoryPaying employees’ taxand National InsuranceNew Employer’s Helpline 0845 607 0143Web: www.hmrc.gov.uk/employersTo register as a new employer and receive a New Employer’sStarter Pack.Employer’s Helpline 0845 714 3143Web: www.hmrc.gov.uk/employersAdvice on paying employees’ tax and National Insurance.Employer’s Orderline 0845 764 6646Web: www.hmrc.gov.uk/employers/orderline.htmForms and guides on paying employee’s tax and NationalInsurance contributions as well as sick pay and statutorymaternity, paternity and adoption pay.VATHM Revenue & Customs 0845 010 9000Web: www.hmrc.gov.ukTo register for VAT and for advice and forms.Business premisesOffice of the Deputy Prime Minister 0300 123 1124Web: www.opsi.gov.uk/official-publicationsEmail: ODPM@twoten.press.netFree literature on planning permission.Royal Institution of Chartered Surveyors (RICS) 0870 333 1600Web: www.rics.orgEmail: contactrics@rics.orgAdvice on land, property, construction and associatedenvironmental issues.Valuation Office Agency (VOA) 020 7506 1700Web: www.voa.gov.ukInformation on non-domestic rates payable on business premises.PlanningPlanning PortalWeb: www.planningportal.gov.ukFree literature on planning permission covering land, property,construction and associated environmental issues.Health and safetyHealth and Safety Executive (HSE Infoline) 0845 345 0055Web: www.hse.gov.ukInformation on health and safety rules for small businesses,free leaflets.HSE Books 01787 881165Web: www.hsebooks.co.ukFree and paid-for publications on health-and-safety matters.Protecting the environmentEnvironment Agency 0870 850 6506Web: www.environment-agency.gov.uk/netregsInformation on complying with rules on environmental protection.The Carbon Trust 0800 085 2005Web: www.carbontrust.co.ukEnvirowise 0800 585 794Web: www.envirowise.gov.ukDepartment for Environment, Food and Rural Affairs (DEFRA)General enquiries 0845 933 5577DEFRA publications 0845 955 6000Web: www.defra.gov.ukDepartment for Transport (Road Safety Unit)Web: www.dft.gov.ukEmail: road.safety@dft.gsi.gov.ukInformation on carriage of dangerous goods, road haulage andvehicle imports.Patents, trade marks,copyrights and design rightIntellectual Property Office 0845 950 0505Web: www.ipo.gov.ukFor help in protecting your own ideas and checking you are notinfringing anyone else’s intellectual property rights.European Patent OfficeWeb: www.epo.orgTo apply for patents in up to 20 European countries.The Chartered Institute of Patent Attorneys 020 7405 9450Web: www.cipa.org.ukThe professional and examining body for patent attorneys(also known as patent agents) in the UK.Institute of Trade Mark Attorneys 020 8686 2052Web: www.itma.org.ukTrading Standards and paymentTrading Standards Central 0870 872 9008Web: www.tradingstandards.gov.ukOffice of Fair Trading 0845 722 4499Web: www.oft.gov.ukEmail: enquiries@oft.gsi.gov.ukTo apply for a consumer credit licence.20
Page 1 and 2: SuffolkSmall Business Guide 2010A g
Page 3 and 4: Researching your marketAll successf
Page 5 and 6: The business planThis section sets
Page 7 and 8: Legal requirementsThis section prov
Page 9 and 10: Legal requirementsLicencesCertain b
Page 11 and 12: Raising financeThis section explain
Page 13 and 14: Marketing - Winning customersThis s
Page 15 and 16: Finding suitable premisesChoosing t
Page 17 and 18: Information andcommunication techno
Page 19: Business supportGetting good qualit
Page 23 and 24: DirectoryCommunity Development Fina

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