starting and growing small business suffolk 06 12 11

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DirectoryThe Better Payment Practice CampaignWeb: www.payontime.co.ukFor advice on getting paid on time and guide to late-paymentlegislation.IT and e-commerceFederation Against Software Theft (FAST) 01628 622121Web: www.fastiss.org.ukInformation on software piracy and licensing.Business Software Alliance 020 7340 6080Web: www.bsa.org/ukAdvice on software piracy and licensing.Data protectionInformation Commissioner 01625 545745Web: www.ico.gov.ukGuidance on data protection - the Information Commissioner’sOffice (ICO) is responsible for regulating and enforcing the accessto and use of personal information.Employment rulesDepartment for Business, Innovation & Skills 020 7215 5000Web: www.bis.gov.ukACASGeneral enquiries 0845 747 4747Publications 0870 242 9090Web: www.acas.org.ukBest practice guides on employment issues.Home Office - Border & Immigration Agency 0845 010 6677Web: www.ind.homeoffice.gov.ukHow to check someone is entitled to work in the UK.JobCentre Plus 0845 601 2001Web: www.jobcentreplus.gov.uk/JCP/Employers/index.htmlA free service, specifically designed to make your recruitmentprocess run smoothly. Wide circulation of vacancies in JobCentres and on the internet, the use of Job Centre applicationforms, screening of application forms, the use of facilities forinterviewing and open days.Employment Tribunal Service 0845 795 9775Web: www.employmenttribunals.gov.ukDetails of what to do if you’re taken to an employment tribunal.Equal opportunities and discriminationACAS Equality Direct 0845 600 3444Web: www.acas.org.uk/equalityGuidance on equal opportunities legislation and best practice.Age PositiveWeb: www.businesslink.gov.uk/agepositiveTackling age discrimination at work.The Equality and Human Rights Commission 0845 604 6610Web: www.equalityhumanrights.comEmail: info@equalityhumanrights.comThe Three equality commissions - the Commission for RacialEquality (CRE); the Disability Rights commission (DRC) and theEqual Opportunities Commission (EOC) merged into the newEquality and Human Rights Commission in October 2007.The Equality and Human Rights Commission provides informationand guidance on discrimination and human rights issues.TrainingLearndirect 0800 101 901Web: www.learndirect.co.ukProvides a range of courses and business training.Career Development Loans 0800 585 505Web: www.direct.gov.uk/cdlCDLs are a longstanding programme, available within GreatBritain, intended to help remove the financial barrier to learning.Learning and Skills Council 0870 900 6800Web: www.lsc.gov.ukResponsible for planning and funding high quality education andtraining for everyone in England other than those in universities.Train to Gain 0845 600 9006Web: www.traintogain.gov.ukLSC project designed to identify the training needs of yourstaff and direct you to the most appropriate training provider.This service is delivered by a local Skills Broker in your area.Pension adviceThe Pensions Regulator 01273 811800Web: www.thepensionsregulator.gov.ukStakeholder-pension information.Department for Work and Pensions (DWP) 0845 606 0265Web: www.dwp.gov.ukAdvice on setting up an employee pension scheme.Development FinanceBritish Business Angels Association 020 7089 2305Web: www.bbaa.org.ukBritish Venture Capital Association 020 7025 2950Web: www.bvca.co.ukBridges Ventures Ltd 020 7262 5566Web: www.bridgesventures.com21
DirectoryCommunity Development Finance Association 020 7430 0222Web: www.cdfa.org.ukFinance and accounting adviceABFA - The Asset Based Finance Association 020 8332 9955Web: www.abfa.org.ukInformation on the factoring industry and details of memberfirms that offer factoring services.Finance & Leasing Association 020 7836 6511Web: www.fla.org.ukFind out more about business asset finance.Institute of Chartered Accountantsin England and Wales 020 7920 8100Web: www.icaew.co.ukTo find a chartered accountant.Association of Chartered Certified Accountants 020 7059 5000Web: www.accaglobal.comTo find a chartered accountant.The Chartered Institute ofManagement Accountants 020 849 2251Web: www.cimaglobal.comLegal helpLaw Society 020 7242 1222Web: www.lfyb.lawsociety.org.ukLawyers For Your Business. Gives small firms a free half-hourlegal consultation.InsuranceBritish Insurance Brokers’ Association 0870 950 1790Web: www.biba.org.ukAssociation of British Insurers 020 7600 3333Web: www.abi.org.ukOther business supportBritish Chambers of Commerce 020 7654 5800Web: www.britishchambers.org.ukBritish Franchising Association 01865 379892Web: www.thebfa.orgBritish Standards 020 8996 9001Web: www.bsigroup.comBritish Technology Group 020 7575 0000Web: www.btgplc.comBusiness in the Community 020 7566 8650Web: www.bitc.org.ukThe Chartered Institute of Marketing 01628 427500Web: www.cim.co.ukConfederation of British Industry 020 7379 7400Web: www.cbi.org.ukThe Crafts Council 020 7806 2500Web: www.craftscouncil.org.ukFederation of Craft and Commerce 023 9223 7010Web: www.fcc.org.ukFederation of Small Businesses 01253 336000Web: www.fsb.org.ukForum of Private Business 0845 130 1722Web: www.fpb.co.ukInstitute of Business Consulting 020 7497 0580Web: www.ibconsulting.org.ukInstitute of Directors 020 7839 1233Web: www.iod.comInstitute of Practitioners in Advertising (IPA) 020 7235 7020Web: www.ipa.co.ukNational Federation of Enterprise Agencies 01234 831623Web: www.nfea.comEmail: enquiries@nfea.comShell LiveWIRE 0845 757 3252Web: www.shell-livewire.orgInformation, advice and support for entrepreneurs aged under 30.Small Business Bureau Ltd 01276 452010Web: www.smallbusinessbureau.org.ukTrade Associations Forum 020 7395 8283Web: www.taforum.orgSearch for a trade associationin your sectorUK Trade Fairs & ExhibitionsWeb: www.exhibitions.co.ukUK Trade & Investment 020 7215 8000Web: www.uktradeinvest.gov.ukVehicle Operator and Services Agency (VOSA) 0300 123 9000Web: www.vosa.gov.uk22
Page 1 and 2: SuffolkSmall Business Guide 2010A g
Page 3 and 4: Researching your marketAll successf
Page 5 and 6: The business planThis section sets
Page 7 and 8: Legal requirementsThis section prov
Page 9 and 10: Legal requirementsLicencesCertain b
Page 11 and 12: Raising financeThis section explain
Page 13 and 14: Marketing - Winning customersThis s
Page 15 and 16: Finding suitable premisesChoosing t
Page 17 and 18: Information andcommunication techno
Page 19 and 20: Business supportGetting good qualit
Page 21: DirectoryPaying employees’ taxand

starting and growing small business suffolk 06 12 11

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