SmartFindExpress 2.0 Employee Quickstart User Guide

SmartFindExpress 2.0Substitute User GuideCall-in (continued)6. Review or Modify Daily Availability Review or delete time periods you areavailable to work. Enter a new time period you areavailable to work. Review or delete a time period you donot want to receive calls. Enter a new time period that you donot want to receive calls. Whenentering a time period, select thedays/times.7. Change PIN or Name RecordingJob OffersCall-outSubstitutes are called and offered jobs. Thesystem may also call to inform a substitute of anassignment cancellation.A substitute can:Press the star (*) key for the system to wait upto 2 minutesWhen the system calls, if someone else answersthe telephone and has to locate you or you haveto locate your login information, the system canbe told to wait for approximately two minutes.If, at that time no Access ID is entered, thesystem will disconnect and record that theresult of the call was a no answer.Access the systemEnter your Access ID and PIN, both followedby the star (*) key.When the system calls you about an open job,the job information will play, including theabsent employee’s name, the location,classification, and dates and times of the job.Also, if special instructions were recorded forthe job, they will be played. You can accept ordecline the assignment. If you decline theassignment you will be asked to enter a reasonfor the decline and you may be disqualified fromother job offers for that day during the morningcallout.Assignment CancellationsSubstitute cancelled assignment notification calls aremade once an hour during callout periods. The detailsof the cancelled job are played. You will automaticallybe made available for other jobs during the timeperiod that was held by the canceled job.December 2010 10