XFINITY™ Internet 2go Service Agreement - Official Customer Site

. Purchased Equipment. Purchased Equipment includes all equipment sold toyou by us or our agents, including all software or “downloads” to PurchasedEquipment. We may add to or change the Purchase Equipment by means of softwaredownloads or configuration changes at our discretion at any time. You agree thatour addition to or change to the Purchased Equipment may temporarily interrupt theService. If you experience a problem with your Purchased Equipment while yousubscribe to the Comcast service, report the problem by calling (866) 206-2182. Ifthe problem with your Purchased Equipment is covered under the manufacturer’swarranty, we will assist you with your warranty claim to the extent permissible underthe manufacturer’s warranty.c. Customer Equipment. Customer Equipment consists of software, servicesor equipment you elect to use in connection with the Service including equipmentacquired by you from a provider other than Comcast or an authorized Comcastagent. We may add to or change the Customer Equipment by means of softwaredownloads or configuration changes at our discretion at any time. You agree thatour addition to or change to the Customer Equipment may temporarily interrupt theService. Comcast has no responsibility for the operation, support, maintenance orrepair of any Customer Equipment including, but not limited to, a third partyconnection manager or Customer Equipment to which Comcast or a third party hassent software or “downloads.” Customer Equipment must meet Comcast’s currentminimum technical and other requirements for the Service located athttp://customer.comcast.com/2go. These requirements may be located at analternative site if we so notify you. Customer Equipment that does not meetComcast’s minimum technical or other specifications constitutes a “Non-Recommended Configuration.” NEITHER COMCAST NOR ANY OF ITS AFFILIATES,SUPPLIERS OR AGENTS WARRANTS THAT A NON-RECOMMENDED CONFIGURATION WILLENABLE YOU TO SUCCESSFULLY INSTALL, ACCESS, OPERATE, OR USE THE SERVICE. YOUACKNOWLEDGE THAT ANY SUCH INSTALLATION, ACCESS, OPERATION, OR USE COULDCAUSE CUSTOMER EQUIPMENT TO FAIL TO OPERATE OR CAUSE DAMAGE TO CUSTOMEREQUIPMENT, LEASED EQUIPMENT OR PURCHASED EQUIPMENT. NEITHER COMCAST NORANY OF ITS AFFILIATES, SUPPLIERS OR AGENTS SHALL HAVE ANY LIABILITYWHATSOEVER FOR ANY SUCH FAILURE OR DAMAGE. Comcast reserves the right todeny you customer support for the Services and/or terminate the Services if you usea Non-Recommended Configuration.5. AVAILABILITY OF SERVICE/VARIATION OF SPEED.Your primary service address will be used to determine your eligibility for theService. You agree to promptly notify Comcast of any changes in the primary serviceaddress. The Service may not be available in all areas and even within coverageareas Service availability, quality, signal strength and network speeds may vary andbe insufficient for use of the Service, including at or near your primary serviceaddress. A map of coverage areas is available at http://customer.comcast.com/2go.We reserve the right to limit throughput speeds or amount of data transferred and todeny, terminate, modify, disconnect or suspend Service if your usage is determinedby Comcast to be excessive. We publish information on usage thresholds for theService at http://customer.comcast.com/2go. Usage thresholds may vary dependingon the service plan to which you have subscribed and on the extent you use your 3Gor 4G mobile Internet Service..3