Catalog of learning opportunities - SkillPath | Seminars

ONE-DAY WORKSHOP$149 per person$139 each for 4 or more“This was a real eye-opener as a newmanager. Now I can acknowledge myfaults to better manage my employeesand be a better employee myself.”— Aaron VanMoerLyon County Highway DepartmentDealing Effectively WithUnacceptable Employee BehaviorLearn how to turn underachievers into productive team membersBy allowing poor performers to continue their negative behavior patterns, you putthe productivity and effectiveness of the entire organization at risk. And below-parperformers cost your company in more ways than one: They hurt morale, they lower yourorganization’s productivity, they waste your valuable time and energy and they can evenset the stage for possible lawsuits.In this comprehensive workshop, you’ll get expert advice on the sticky issue of discipliningworkers whose performance just doesn’t measure up. Our step-by-step program takes youthrough every stage of the discipline process, from recognizing the problem and assessingits severity … to intervention strategies … to formal termination procedures. This fastpaced,information-packed day is designed for anyone who manages, supervises or leadsdifficult employees. You’ll return to your workplace with proven strategies for identifyingnonperformers and turning their behavior around. You’ll learn:mmmmHow to recognize the 15 warning signsthat a problem is brewingHow to set measurable performancestandards and communicate themmmmmHow to offer constructive feedbackHow to determine when it’s time totransfer, reposition or terminate aproblem employeeWE’RE COMING TO YOUR AREA …ARIZONATucson – May 27CALIFORNIAEureka – February 3Modesto – February 4Monterey – May 29Ventura – May 28COLORADOBoulder – May 13Denver – May 12FLORIDAJacksonville – March 10Orlando – March 11Tampa – March 12Tampa – April 2GEORGIAAlbany – April 3Macon – March 17IOWASioux City – May 22KANSASDodge City – May 6Hays – May 7Hutchinson – May 5KENTUCKYLexington – February 13LOUISIANAAlexandria – April 22MAINEAugusta – March 26Bangor – March 25Portland – March 27Presque Isle – March 24MARYLANDAnnapolis – March 14Baltimore – March 11Baltimore – April 1Frederick – March 12Salisbury – March 13MASSACHUSETTSSpringfield – March 10MICHIGANFlint – April 2Marquette – April 3MINNESOTABloomington – February 24Duluth – May 20Willmar – May 21MISSISSIPPIGulfport – April 23NEVADAReno – February 5NEW HAMPSHIREManchester – March 28NEW JERSEYAtlantic City – February 10Cherry Hill – February 11NEW MEXICOAlamogordo – May 16Albuquerque – May 15Farmington – May 14NORTH DAKOTAFargo – April 14OHIOLima – February 12OREGONSalem – May 30PENNSYLVANIAState College – March 31DVDROMTEXASHouston – February 11Houston – March 17Temple – February 10UTAHSalt Lake City – February 6VIRGIN ISLANDSSt. Croix – March 14WEST VIRGINIACharleston – May 2Huntington – May 1Dealing With Difficult PeopleDon’t let negative personalities,problem behavior and volatilesituations damage your relationships.This DVD will teach you how toreplace harmful impulses withmeasured, productive dialogue andpoint you toward more positive waysto de-escalate personality clashes inyour workplace.Item No. 10-9118-51382; one DVD and Program GuideSPECIAL CATALOG PRICE: $99.9518 To enroll, call toll free 1-800-873-7545, on-line at www.skillpath.com or see page 34.